Customer Support Specialist jobs at Victory Automotive Group

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What You'll Get Competitive weekly base pay starting at $19.50/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information. Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills. Review orders from the national contact center and manage dealer part orders and special accounts. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent required. Experience: 1-3 years telephone operations or business administration experience required. Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%. #LI-MZ2 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --

Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car. Enjoy variety, hands-on work, and rewarding days. Keep our sites clean, inviting, and well-maintained. Collaborate with team members to complete tasks and achieve goals. You'd Make a Great GSS If You… Enjoy making meaningful connections with customers. Sell with passion and energy. Love working with others to get things done. Thrive in a fast-paced, outdoor work environment. Are open to feedback and learning new things. Are consistent, reliable, and available to work varied shifts, including weekends and holidays. Have the energy to stay on your feet and the strength to lift what's needed.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. In this position... Ford is seeking a proactive and detail-oriented CRM Specialist to join our marketing team. In this pivotal role, you will be responsible for managing and executing CRM initiatives designed to enhance the customer experience across the entire customer lifecycle, from initial interest and shopping, through vehicle purchase and ownership, to long-term loyalty and retention. You will play a crucial part in leveraging customer data to personalize interactions, optimize customer journeys, and ensure brand consistency across all touchpoints. The CRM Specialist will manage the end-to-end process of CRM campaigns, from brief writing and strategy development to creative oversight, execution, and performance measurement. This role requires a strong collaborative spirit, working closely with various teams to deliver a seamless and engaging customer experience. Specialist, CRM What you'll do... CRM Strategy Development & Execution: Develop, execute, and refine CRM strategies aimed at improving customer engagement, retention, and satisfaction throughout the complete customer lifecycle. This includes contributing to strategic planning, writing comprehensive briefs, and translating strategies into actionable CRM programs. Data Analysis and Insights: Analyze complex customer data across all touchpoints (e.g., online behavior, purchase history, service interactions, loyalty program engagement) to identify trends, segment audiences, personalize marketing campaigns, and continuously optimize customer journeys. Translate data insights into actionable recommendations for campaign and program improvements. Brand Consistency: Ensure that Ford's brand messaging, visual identity, and voice are consistent and compelling across all customer interactions and CRM communications, including marketing materials, digital platforms (website, app), dealership communications, and customer service channels. Campaign Management (End-to-End): Manage the full lifecycle of CRM campaigns, from concept to completion. This includes: Brief Writing: Developing clear and concise campaign briefs outlining objectives, target audience, messaging, and desired outcomes. Strategy Input: Contributing to the strategic direction of campaigns based on customer insights and business goals. Creative Oversight: Collaborating with creative teams to develop compelling and on-brand assets, ensuring alignment with campaign objectives and customer journey stages. Execution: Overseeing the flawless execution of targeted CRM campaigns, including email marketing, in-app notifications, SMS, direct mail, loyalty programs, service reminders, new product announcements, and other digital initiatives. Measurement Oversight: Establishing clear KPIs, setting up tracking mechanisms, and overseeing the measurement of campaign performance. Cross-Functional Collaboration: Collaborate closely with marketing, sales, customer service, product development, IT, and dealership teams to ensure a unified and seamless customer experience that reflects Ford's commitment to excellence. Performance Monitoring and Reporting: Track and analyze the performance of CRM initiatives and campaigns against key KPIs (e.g., engagement rates, retention, conversion across various lifecycle stages). Provide regular, insightful reports to stakeholders, identifying areas for improvement and opportunities for optimization. Budget Management Support: Support the management of the CRM budget effectively, ensuring that campaigns are cost-efficient and deliver a strong return on investment. Staying Up-to-Date: Continuously monitor and evaluate the latest CRM trends, technologies, platforms, and best practices within and outside the automotive industry to drive innovation in customer relationship management at Ford. Customer Relationship Management: Champion a customer-centric approach, building and maintaining strong relationships with customers through various communication channels, fostering a sense of community and loyalty to the Ford brand throughout their entire journey. What you'll do... CRM Strategy Development & Execution: Develop, execute, and refine CRM strategies aimed at improving customer engagement, retention, and satisfaction throughout the complete customer lifecycle. This includes contributing to strategic planning, writing comprehensive briefs, and translating strategies into actionable CRM programs. Data Analysis and Insights: Analyze complex customer data across all touchpoints (e.g., online behavior, purchase history, service interactions, loyalty program engagement) to identify trends, segment audiences, personalize marketing campaigns, and continuously optimize customer journeys. Translate data insights into actionable recommendations for campaign and program improvements. Brand Consistency: Ensure that Ford's brand messaging, visual identity, and voice are consistent and compelling across all customer interactions and CRM communications, including marketing materials, digital platforms (website, app), dealership communications, and customer service channels. Campaign Management (End-to-End): Manage the full lifecycle of CRM campaigns, from concept to completion. This includes: Brief Writing: Developing clear and concise campaign briefs outlining objectives, target audience, messaging, and desired outcomes. Strategy Input: Contributing to the strategic direction of campaigns based on customer insights and business goals. Creative Oversight: Collaborating with creative teams to develop compelling and on-brand assets, ensuring alignment with campaign objectives and customer journey stages. Execution: Overseeing the flawless execution of targeted CRM campaigns, including email marketing, in-app notifications, SMS, direct mail, loyalty programs, service reminders, new product announcements, and other digital initiatives. Measurement Oversight: Establishing clear KPIs, setting up tracking mechanisms, and overseeing the measurement of campaign performance. Cross-Functional Collaboration: Collaborate closely with marketing, sales, customer service, product development, IT, and dealership teams to ensure a unified and seamless customer experience that reflects Ford's commitment to excellence. Performance Monitoring and Reporting: Track and analyze the performance of CRM initiatives and campaigns against key KPIs (e.g., engagement rates, retention, conversion across various lifecycle stages). Provide regular, insightful reports to stakeholders, identifying areas for improvement and opportunities for optimization. Budget Management Support: Support the management of the CRM budget effectively, ensuring that campaigns are cost-efficient and deliver a strong return on investment. Staying Up-to-Date: Continuously monitor and evaluate the latest CRM trends, technologies, platforms, and best practices within and outside the automotive industry to drive innovation in customer relationship management at Ford. Customer Relationship Management: Champion a customer-centric approach, building and maintaining strong relationships with customers through various communication channels, fostering a sense of community and loyalty to the Ford brand throughout their entire journey.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. In this position... Ford is seeking a proactive and detail-oriented CRM Specialist to join our marketing team. In this pivotal role, you will be responsible for managing and executing CRM initiatives designed to enhance the customer experience across the entire customer lifecycle, from initial interest and shopping, through vehicle purchase and ownership, to long-term loyalty and retention. You will play a crucial part in leveraging customer data to personalize interactions, optimize customer journeys, and ensure brand consistency across all touchpoints. The CRM Specialist will manage the end-to-end process of CRM campaigns, from brief writing and strategy development to creative oversight, execution, and performance measurement. This role requires a strong collaborative spirit, working closely with various teams to deliver a seamless and engaging customer experience. You'll have... **Strong CRM Knowledge:** Proven expertise in CRM systems (e.g., Salesforce, Adobe Experience Cloud, Microsoft Dynamics) and a deep understanding of CRM principles, data analysis, marketing automation platforms, and customer journey mapping across the full customer lifecycle. **Excellent Communication and Interpersonal Skills:** Exceptional ability to communicate complex information clearly and persuasively, fostering strong relationships with diverse internal teams, external partners, and stakeholders. **Strategic Thinking and Analytical Skills:** Demonstrated ability to develop and implement effective, data-driven CRM strategies that align with business objectives and drive measurable results. Strong analytical skills to interpret complex data, identify patterns, and translate insights into actionable recommendations. **Project Management Skills:** Highly organized with a proven ability to manage multiple complex projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. Experience managing end-to-end processes, including brief development, creative review, execution, and measurement. **Creative and Innovative Thinking:** Capacity to contribute to and develop engaging, effective, and brand-aligned marketing campaigns that resonate with diverse customer segments across different lifecycle stages. **Customer-Centric Approach:** A genuine passion for understanding and prioritizing customer needs and preferences, with a relentless focus on enhancing the overall customer experience. Even better, you may have... * Bachelor's degree in Marketing, Business Administration, or a related field. * 3+ years of experience in a CRM, digital marketing, or consumer marketing role, preferably within a large, complex consumer-facing organization. * Proven track record of driving customer engagement, loyalty, and retention in a competitive market. * Familiarity with the automotive industry. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: BENEFITS This position is a range of salary grades SG5-SG8 . Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-MN1 What you'll do... **CRM Strategy Development & Execution:** Develop, execute, and refine CRM strategies aimed at improving customer engagement, retention, and satisfaction throughout the complete customer lifecycle. This includes contributing to strategic planning, writing comprehensive briefs, and translating strategies into actionable CRM programs. **Data Analysis and Insights:** Analyze complex customer data across all touchpoints (e.g., online behavior, purchase history, service interactions, loyalty program engagement) to identify trends, segment audiences, personalize marketing campaigns, and continuously optimize customer journeys. Translate data insights into actionable recommendations for campaign and program improvements. **Brand Consistency:** Ensure that Ford's brand messaging, visual identity, and voice are consistent and compelling across all customer interactions and CRM communications, including marketing materials, digital platforms (website, app), dealership communications, and customer service channels. **Campaign Management (End-to-End):** Manage the full lifecycle of CRM campaigns, from concept to completion. This includes: **Brief Writing:** Developing clear and concise campaign briefs outlining objectives, target audience, messaging, and desired outcomes. **Strategy Input:** Contributing to the strategic direction of campaigns based on customer insights and business goals. **Creative Oversight:** Collaborating with creative teams to develop compelling and on-brand assets, ensuring alignment with campaign objectives and customer journey stages. **Execution:** Overseeing the flawless execution of targeted CRM campaigns, including email marketing, in-app notifications, SMS, direct mail, loyalty programs, service reminders, new product announcements, and other digital initiatives. **Measurement Oversight:** Establishing clear KPIs, setting up tracking mechanisms, and overseeing the measurement of campaign performance. **Cross-Functional Collaboration:** Collaborate closely with marketing, sales, customer service, product development, IT, and dealership teams to ensure a unified and seamless customer experience that reflects Ford's commitment to excellence. **Performance Monitoring and Reporting:** Track and analyze the performance of CRM initiatives and campaigns against key KPIs (e.g., engagement rates, retention, conversion across various lifecycle stages). Provide regular, insightful reports to stakeholders, identifying areas for improvement and opportunities for optimization. **Budget Management Support:** Support the management of the CRM budget effectively, ensuring that campaigns are cost-efficient and deliver a strong return on investment. **Staying Up-to-Date:** Continuously monitor and evaluate the latest CRM trends, technologies, platforms, and best practices within and outside the automotive industry to drive innovation in customer relationship management at Ford. **Customer Relationship Management:** Champion a customer-centric approach, building and maintaining strong relationships with customers through various communication channels, fostering a sense of community and loyalty to the Ford brand throughout their entire journey.

Job Description The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world. Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Lead Customs Specialist in the Legal department. The Lead Customs Specialist functions with a high degree of autonomy and is responsible for providing professional level Import/export compliance support for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs). Essential Duties and Responsibilities • Complete USMCA (or other FTA) assessments and surveys supporting OEM annual requirement submissions. • Offer trade policy guidance to optimize production layout for new business growth planning. • Maintain (or support development) internal systems related to trade policy reflecting latest environment condition. • Interpret changepoints related to International Trade Policies and support TG NAMC impact assessment. • Comprehensive product review of HTS (Harmonized Tariff Codes) ensuring accurate compliance is adhered to. • Single point contact for TG NAMC support related to Customs evaluation, shipments, and related Trade Policies. • Ensure (or support development) compliance and standardization of procedures for all Customs related activities. • Examines classification and value of imported goods in order to support requirements for USMCA, AALA and CAFÉ. • Confirms documentation according to import requirements, considering legal restrictions and country of origin. • Determines duty and taxes to be paid on imported/exported goods, considering its classification and value. • Issues or denies requests to release imported merchandise depending on importer's meeting legal requirements. • Audit Customs entries to ensure accurate declaration of value, HTS classification, USMCA Certification, country of origin, and tariff code rules applied. • Cross collaboration with TG NAMC and Customs Brokers ensuring policy, evaluation, and rules are followed. • Create, update, maintain, and issue annual USMCA Certifications on file for Customs Brokers and OEM. • Monitor and Oversee TG Customs continuous bond process and requirements (saturation, renewal, etc.) • Support pre-production finished good HTS classification for TG products prior to start of mass production. • Maintains standards for procedures and reporting, including valuation, classification and document retention. • Function in a highly collaborative environment where flexibility and teamwork are crucial to individual success. • Drive optimization by being actively engaged in continuous improvement efforts (kaizen) • This role requires the completion of other duties as assigned Required Education, Experience, and Skills Certifications and Education • Bachelor's degree in supply chain management, International Business, Trade Compliance or related field is required, or equivalent years of relevant experience is required Experience • Minimum of 6-10 years of experience in Customs, Foreign Trade Compliance or relative function is required • Prior experience with US Customs (CBP) process and tariff evaluation rules (RVC, TS, NC, etc.) related to auto parts/industry Physical Requirements • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Technology Competencies • Proficiency using Microsoft Office Suites with capability to make regular reports to internal/external parties is required Work Environment • Office Environment Additional Competencies • Ability to consistently meet deadlines is required (internal, customer, third party) • Effective verbal, non-verbal, negotiation and written communication skills are required • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required • Effective attention to detail, problem solving, analytical and organizational skills are required Benefits (subject to eligibility): • Hybrid Work Style (if eligible) • Insurance (Health, Dental, Vision, Prescription Drug Program) • Company Paid STD, LTD, Life, and AD&D • Generous Employer Contribution to HSA • Short and Long Term Disability • 401K Company Match • Paid Time Off/Holidays • Free Employee Assistance Plan (EAP) • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.) • Multiple Free Wellness Programs Offered

Stellantis Mopar Service, Parts & Customer Care Organization is currently seeking a highly skilled Customer Experience Specialist focused on improving Fixed First Visit (FFV) and other customer satisfaction results on internal surveys to join the Technical Service Organization team at Mopar Headquarters, in Auburn Hills, Michigan. The Customer Experience Specialist position is responsible for reviewing and analyzing surveys to identify areas where dealer performance is impacting customer satisfaction, to identify dealers that need assistance to improve performance, and working with selected dealers, as well as Field Operations personnel, to effect improvement. Written and verbal communication skills are critical. Ability to analyze survey data, including the use of text analytics and AI tools is preferred. Duties include: Reviewing internal surveys received after Customer Pay or Warranty repair events Use of multiple analytics tools (Qlik, Palantir, XM Qualtics, CoPilot) Use of JD Power Live app with external survey results to confirm proper focus Target Dealer Selection based on FFV performance, survey volume, and Field Operation input Assess Dealer Specific Gaps - “True” root causes Create Dealer Specific & Prioritized Action Plan Follow Up Reviews of Action Plan and survey results

US Global Trade Operations Customs Manager Important Company Update - Please Read Before Applying. On January 22, 2025, Aptiv announced its decision to separate its EDS division to form two separate independent companies:********************************************************************************************************************************* This role is within the EDS segment, and you will be joining that segment as it becomes its own entity, with a rich heritage and proven track record as a global leader in low and high voltage power and signal distribution systems. Our solutions are central to enabling the next generation of electrified, automated, and connected vehicles, and we are committed to innovation, sustainability, and engineering excellence. We are looking for talented individuals who are excited by the opportunity to help shape the future of EDS and delivering industry-leading solutions to the world's top automotive manufacturers. Why join EDS? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work come to life on the road-helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us? YOUR ROLE Electrical Distribution Systems (EDS) is a global leader in the automotive manufacturing space, specializing in the manufacturing and distribution of wiring harnesses, high-voltage cabling, and electric vehicle (EV) chargers. We are seeking a Customs Specialist to oversee the correct execution of all US import, exports and post entry via all transportation modes (Land/Air/Ocean). In your daily job you will: Manage US Customs Work Instructions (Aptiv Internal) Report Customs Financials to Business Process Service Provider Invoices for payment Operation Activities Resolve shipment data insufficiencies for US Imports & Exports US Post Entry Corrections & Data Retention Perform Duty Rate Analysis Entry Data Analysis & Auditing ISA Testing Surety Bond Management AD/CVD Qualification 301 Exclusion Qualification DUNS Number Management Reconciliation Programs Drawback Program Interact with Partner Government Agencies PGA Reporting FDA Annual Reporting Interact with Customs National Account Manager Interact with Internal Aptiv Legal & Compliance Teams IT Connection Monitor & Manage Functionality (EDI connectivity) ACE Portal Owner Create & Maintain Reports - ACE, CDW, Broker Portals CARM Portal Owner Manage Customs Brokers Manage Customs Broker Contracts Manage Broker Instructional Documents Carrier Power of Attorney Management & Record Retention Cross-border Logistics or Southern Boarder activities (States more than Canada) Special Projects (e.g., Trade Show Imports) YOUR BACKGROUND Key required skills and competencies for succeeding in this role are: US Customs Broker License required (Will require verification) Bachelor Degree 5-7 years' experience in Customs 5-7 years of Management Experience Knowledge and use of Microsoft Office Reporting balance sheet proficient Project Management Skills Analytical and reasoning skills for escalation to manager/leadership. Effective verbal and written communication skills Spanish preferred General knowledge of Foreign Trade Policies In-depth knowledge and practice of US Customs Regulations, US Imports, Exports & Post Entry In-depth knowledge and practice of ACE Portal w/Trade Owner Experience Partner Government Agency Experience External Broker Sourcing Experience (e.g., Request For Proposal, Contracts, Customs Broker Management) WHY JOIN US? You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package. YOUR BENEFITS AT APTIV: Private health care effective day 1 of employment Life and accident insurance Paid Time Off (Holidays, Vacation, Designated time off, Parental leave) Relocation assistance may be available Learning and development opportunities Discount programs with various manufacturers and retailers Recognition for innovation and excellence Opportunities to give back to the community Tuition Reimbursement APPLY TODAY, AND TOGETHER LET'S CHANGE TOMORROW! “Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law” Privacy Notice - Active Candidates: ****************************************************** Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

US Global Trade Operations Customs Manager Important Company Update - Please Read Before Applying. On January 22, 2025, Aptiv announced its decision to separate its EDS division to form two separate independent companies:********************************************************************************************************************************* This role is within the EDS segment, and you will be joining that segment as it becomes its own entity, with a rich heritage and proven track record as a global leader in low and high voltage power and signal distribution systems. Our solutions are central to enabling the next generation of electrified, automated, and connected vehicles, and we are committed to innovation, sustainability, and engineering excellence. We are looking for talented individuals who are excited by the opportunity to help shape the future of EDS and delivering industry-leading solutions to the world's top automotive manufacturers. Why join EDS? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work come to life on the road-helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us? YOUR ROLE Electrical Distribution Systems (EDS) is a global leader in the automotive manufacturing space, specializing in the manufacturing and distribution of wiring harnesses, high-voltage cabling, and electric vehicle (EV) chargers. We are seeking a Customs Specialist to oversee the correct execution of all US import, exports and post entry via all transportation modes (Land/Air/Ocean). In your daily job you will: * Manage US Customs Work Instructions (Aptiv Internal) * Report Customs Financials to Business * Process Service Provider Invoices for payment * Operation Activities * Resolve shipment data insufficiencies for US Imports & Exports * US Post Entry Corrections & Data Retention * Perform Duty Rate Analysis * Entry Data Analysis & Auditing * ISA Testing * Surety Bond Management * AD/CVD Qualification * 301 Exclusion Qualification * DUNS Number Management * Reconciliation Programs * Drawback Program * Interact with Partner Government Agencies * PGA Reporting * FDA Annual Reporting * Interact with Customs National Account Manager * Interact with Internal Aptiv Legal & Compliance Teams * IT Connection Monitor & Manage Functionality (EDI connectivity) * ACE Portal Owner * Create & Maintain Reports - ACE, CDW, Broker Portals * CARM Portal Owner * Manage Customs Brokers * Manage Customs Broker Contracts * Manage Broker Instructional Documents * Carrier Power of Attorney Management & Record Retention * Cross-border Logistics or Southern Boarder activities (States more than Canada) * Special Projects (e.g., Trade Show Imports) YOUR BACKGROUND Key required skills and competencies for succeeding in this role are: * US Customs Broker License required (Will require verification) * Bachelor Degree * 5-7 years' experience in Customs * 5-7 years of Management Experience * Knowledge and use of Microsoft Office * Reporting balance sheet proficient * Project Management Skills * Analytical and reasoning skills for escalation to manager/leadership. * Effective verbal and written communication skills * Spanish preferred * General knowledge of Foreign Trade Policies * In-depth knowledge and practice of US Customs Regulations, US Imports, Exports & Post Entry * In-depth knowledge and practice of ACE Portal w/Trade Owner Experience * Partner Government Agency Experience * External Broker Sourcing Experience (e.g., Request For Proposal, Contracts, Customs Broker Management) WHY JOIN US? * You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. * You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. * You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package. YOUR BENEFITS AT APTIV: * Private health care effective day 1 of employment * Life and accident insurance * Paid Time Off (Holidays, Vacation, Designated time off, Parental leave) * Relocation assistance may be available * Learning and development opportunities * Discount programs with various manufacturers and retailers * Recognition for innovation and excellence * Opportunities to give back to the community * Tuition Reimbursement APPLY TODAY, AND TOGETHER LET'S CHANGE TOMORROW! "Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law" Privacy Notice - Active Candidates: ****************************************************** Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

700Credit - Client Onboarding Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package. Summary 700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals. Responsibilities Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience. Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations. Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently. Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information. Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits. Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues. Requirements Experience, Skills, and Knowledge 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred Highly organized and high attention to detail Excellent communication and customer service skills Highly accountable, flexible, and effective under pressure in a fast-paced environment. Proven ability to multitask Effective problem-solving skills Strong ability to work well in a team environment Proficiency in Microsoft Office suite Salesforce CRM experience a plus

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.00 to $18.00 per hour based on experience Sales Commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Business Service Specialist II If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners. Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace. What You'll Do So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator: You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles. You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers. You'll input vital vehicle info into the Application System AS400 and RPP.. You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers. You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility. You'll partner with departments to prepare and notify of customers' requests. You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations. You'll communicate with our accounting team to balance recon completion. You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. What's In It For You? Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree. Who You Are Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time. When chaos swirls, you're a calming influence, commanding order and respect. You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road. Qualifications: High school diploma or GED Required. 2+ years of administrative or general office experience. Ability to multitask and thrive in a fast-paced environment. Excellent organizational, time management, and communication skills. Ability to work with all management levels. Strong computer skills, including familiarity with Microsoft Office. Physical requirements: Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity. See close, distance, color variance, and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

19th November, 2025 If you've got great customer service skills, a full NZ license and a passion for car parts, we've got the job for you! We're on the lookout for a customer service superstar to join our BNT Kerikeri branch - someone who can not only deliver outstanding service but also help our customers choose the right parts to get the job done. What the role involves: * Serving trade customers at the counter and over the phone * Helping customers find the right vehicle parts and solutions * Picking, packing, and processing customer orders accurately * Spotting opportunities to upsell or recommend related products * Building strong relationships with our loyal customer base What you'll bring: * Customer service experience (automotive or trade industry experience is a big plus) * Computer skills are a must (basic excel skills are advantageous) * A genuine interest in cars, or parts * Strong communication skills and a positive, can-do attitude * Ability to work in a fast-paced environment and keep things accurate * A team-first approach - everyone pitches in here! Why join BNT? If you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get: * Your birthday off every year * A paid volunteer day annually * Free breakfast every morning * Competitive salary + incentives for results * Exceptional discounts on our products * A flat structure where you'll work alongside senior leaders * Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia This is a full-time role, Monday to Friday (8 am - 5 pm) with alternate Saturday mornings. About Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. If you're passionate about helping people, love working with vehicle parts, and want to join a company where your career can go places - apply today! All candidates must have NZ residency or a valid NZ work visa. No agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate. Apply For Job

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Business Service Specialist II If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners. Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace. What You'll Do So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator: * You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles. * You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers. * You'll input vital vehicle info into the Application System AS400 and RPP.. * You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility. * You'll partner with departments to prepare and notify of customers' requests. * You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations. * You'll communicate with our accounting team to balance recon completion. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. What's In It For You? Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree. Who You Are Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time. When chaos swirls, you're a calming influence, commanding order and respect. You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road. Qualifications: * High school diploma or GED Required. * 2+ years of administrative or general office experience. * Ability to multitask and thrive in a fast-paced environment. * Excellent organizational, time management, and communication skills. * Ability to work with all management levels. * Strong computer skills, including familiarity with Microsoft Office. Physical requirements: * Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity. * See close, distance, color variance, and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

details*** ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answers incoming telephone calls from referring physicians or patients, determines the study/studies to be scheduled, finds a appropriate time slot to schedule the patient in, relays the date, time and location of the scheduled study to the caller. Reviews with the caller the preps, warnings and any information needed for the study. Reviews with the caller any information we need for the exam, including patient demographics, insurance information, and prior study information. Answers incoming telephone calls through Mitel systems, determines purpose of callers, and forwards calls to appropriate personnel or department. Answers questions about organization and provides callers with address, directions, and other information. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. RMI to Schedule: Responsible for outgoing calls when RMI receives an order for a patient that is not yet scheduled. Places orders into VSDM folder and assigns a team member to call the patient, and fax order to the referring physician. On a daily basis-the Scheduler will review any applicable notes, contact patient and coordinate appointment time -within timeframe request by Radiologists, document applicable note and adjust “status” in PACs accordingly. Prepares all biopsy paperwork for the next day such as consent forms and lab's required. SUPPORTS MISSION, VISION AND VALUES OF THE CORPORATION. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to respond to common inquiries or complaints from customers, or members of the business community. Ability to comprehend what is being asked for and the ability to reason when the request is not correct and then direct them to the correct information. Ability to speak fluently and make oneself understood effectively. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and must be able to type efficiently. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.