Benefit Specialist jobs at Volunteers of America Los Angeles - 39 jobs

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society's toughest challenges - from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work. The Team Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward. Operations consists of our Brand & Communications, Central Tech, Finance, People, Real Estate/Workplace/Events/Facilities/Security (REWFS), Strategy & Operations, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI's progress toward achieving its mission to build a better future for everyone. The Opportunity The Senior Compensation Analyst plays a critical role in both the strategy and execution of the organization's compensation programs. As a subject matter expert in salary structures, incentive programs, and specialized plans, you'll ensure pay practices are competitive, equitable, and compliant-while also driving hands-on execution during high-demand periods. This role is ideal for someone who thrives in fast-paced environments, can operate independently with minimal oversight, and brings a strong foundation in People Operations. You'll partner closely with the Senior Compensation Manager, as well as the People team, Finance, and Business Systems, to deliver high-impact compensation solutions aligned with organizational goals. This position will initially report to the VP, Total Rewards and People Operations. What You'll Do Compensation Programs & Processes Partner closely with the Senior Compensation Manager to design, maintain, and update job architecture, salary ranges, and career grids. Administer and support annual compensation cycles, including merit, bonus, promotion, and long-term incentive programs. Support off-cycle activities, including one-time payments, title/reporting changes, and specialized compensation plans. Collaborate with People Business Partners, Recruiting, and Finance to provide recommendations for new hires, internal mobility, and retention strategies. HRIS & Data Management Manage Workday Core and Advanced Compensation modules, including job profile updates, plan configurations, bulk data loads (EIBs), and testing/auditing. Maintain and audit key compensation tools and data sources; automate processes where possible. Perform regular audits, reconciliations, and reporting to ensure data integrity and alignment with compensation structures. Market Analysis & Compliance Conduct job evaluations, FLSA classifications, and market pricing analyses to ensure internal equity and external competitiveness. Participate in compensation surveys (e.g., Radford, Mercer), including role matching, data submission, and analysis to ensure accurate benchmarking and alignment with market practices. Monitor market trends and regulatory updates to keep pay practices current and compliant. Stakeholder Engagement & Documentation Partner with the Senior Compensation Manager to build compensation cycle timelines, requirements documentation, and communication materials. Collaborate across People, Finance, and Business Systems to execute compensation cycles smoothly and thoughtfully. Create and maintain compensation documentation, tools, and training resources for managers and employees. What You'll Bring 4-7 years of hands-on compensation experience in dynamic, high-growth, or complex environments. Strong knowledge of compensation principles, job architecture, career frameworks, and incentive design. Advanced proficiency in: Strong analytical and quantitative skills; ability to translate complex data into actionable insights. Proven ability to work independently, execute with precision, and deliver results with minimal guidance. Compensation The Redwood City, CA base pay range for a new hire in this role is $106,000 - $146,300. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Better Together As we grow, we're excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team's manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process. Benefits for the Whole You We're thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. Provides a generous employer match on employee 401(k) contributions to support planning for the future. Paid time off to volunteer at an organization of your choice. Funding for select family-forming benefits. Relocation support for employees who need assistance moving If you're interested in a role but your previous experience doesn't perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role. #LI-Hybrid

About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work in 2025. Location: Foster City Office Benefits and Payroll Coordinator Under the supervision of the Benefits and Wellness Manager, the Benefits and Payroll Coordinator provides administrative and operational support for benefits administration and payroll processing. This detail‑oriented role supports a fast‑paced nonprofit environment and collaborates closely with the Benefits and Wellness Manager and Senior Payroll Administrator to ensure accurate, timely benefits and payroll administration using ADP. Responsibilities: Benefits Administration (50%) Administer employee benefits and leave programs, managing enrollments, changes, terminations, and compliance across medical, retirement, FMLA, CFRA, ADA, and related policies. Maintain accurate benefits and leave data in ADP/HRIS; coordinate with vendors, reconcile monthly and quarterly reports, and support audits to ensure data integrity. Serve as a point of contact for employees and managers by resolving benefits and leave inquiries, guiding documentation requirements, and tracking timelines. Payroll Administration (50%) Verify, code, and enter employee timesheets (regular, overtime, vacation, sick, and holiday) into ADP with accuracy and attention to detail; assist with bi‑weekly payroll transmission and manual check processing. Reconcile payroll and deduction reports, process 403(b) file uploads, and ensure payroll data integrity across systems. Prepare and complete employment verifications and respond to payroll‑related requests in a timely manner. General Administrative Duties HRIS Administration & Data Integrity: Accurately enter and maintain new hire and employee change data in the HRIS, ensuring timely updates, data integrity, and strict confidentiality of sensitive employee information. Employee Support & Team Collaboration: Serve as a point of contact for payroll and benefits inquiries, collaborate with HR partners on departmental initiatives, and support additional projects as assigned by People Team leadership. Qualifications: 4-6 years of progressive experience in benefits and payroll administration, with demonstrated experience in both functions. Strong knowledge of payroll and labor laws, wage and hour regulations, and garnishments. Working knowledge of employee benefits programs and leave of absence administration (FMLA, CFRA, PDL, ADA). Proficiency with ADP Workforce Now or similar HRIS/payroll systems required. Advanced proficiency in Microsoft Excel and Word. Excellent written and oral communication skills. Highly organized with exceptional attention to detail and accuracy. Ability to handle confidential information with discretion and professionalism. Strong customer service orientation with ability to respond to employee inquiries in a timely and professional manner. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Experience in nonprofit or mission-driven organizations preferred. Core Competencies: Mission alignment and commitment to MidPen's values of Integrity, Collaboration, Accountability, Respect and Excellence (ICARE). Commitment to equity and inclusion. Strong analytical and problem-solving skills. Detail-oriented with focus on accuracy and compliance. Proactive, self-motivated, and able to work independently. Team player with collaborative approach to work. Working Conditions: This is an on-site position based in Foster City, CA. Standard office environment with regular business hours. May require occasional extended hours during peak periods such as payroll processing deadlines, open enrollment, or year-end activities. Pay Range $32.69 - $40.87 Hourly - Pay based on applicable experience and qualifications Benefits and Compensation (see here for full details) Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Provide the following information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Coordinates and facilitates the enrollment of patients to local, state and county programs. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS Education Certified Application Assistant (CAA Certificate) High School Diploma or GED (Required) Experience : Bilingual English/Spanish (Required) Familiar with Medi-Cal, Covered CA Two years CAA experience (Preferred) EHR- Electronic Health Record (Required) PMS- Practice Management System (Required) Licensure/Certification : Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management. Other : Maintains personal appearance when interacting with patients, staff, and physicians. Must be able to cope in a “fast pace” environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs. Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor. Attends meetings as required for updates and as directed by supervisor. Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports. Coordinates with all state and county programs in an efficient manner. Creates positive and professional environment-in-person and telephonically, with patients, colleagues, and external relations. Demonstrates understanding of SJCH policies and procedures. Drafts positive and professional written communication/correspondence as necessary. Educates patients about health insurance enrollment process and programs. Electronic Health Record (EHR) inputting prescriptions and patient's chart. Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage. Handles patients who do not qualify with care and empathy. Keeps up with changes in programs as appropriate. Practice Management System (PMS) Registration, Scheduling and Billing. Processes applications and verifies eligibility during the patient visit. Works with clinicians to identify and qualify patients for financial assistance programs. Performs other duties as assigned. St John's Community Health is an Equal Employment Opportunity Employer

Are you looking to grow your career in compensation while making a meaningful impact in the healthcare industry? Join UCLA Health as a Compensation Analyst, where you'll work alongside experienced professionals to develop competitive and equitable pay structures that attract and retain top talent. This is the perfect opportunity for someone early in their compensation career who is eager to expand their expertise and take on new challenges. What You'll Do: + Analyze compensation data to ensure market competitiveness and internal equity. + Conduct salary benchmarking and job evaluations to support compensation decisions. + Assist in the development of salary structures, incentive programs, and pay policies. What You'll Gain: + Hands-on experience in compensation analytics, salary benchmarking, and pay structures to build a strong foundation in the field. + Exposure to advanced tools like Excel, Tableau, and SQL, helping you develop technical expertise. + Training and development programs designed to help you advance your career in total rewards and HR strategy. + A supportive and collaborative environment that fosters career growth, learning, and professional development. Salary Range: $86,400 to $184,800 AnnuallyQualifications + 2 years' experience in compensation administration or closely related HR functions + General knowledge of compensation practices and programs + Understanding of compensation-related laws and regulations (federal, state, and local), including Fair Labor Standard Act + Advanced interpersonal and communications skills to establish rapport with a wide variety of constituents, including clients, colleagues and all levels of management + Strong writing skills to develop correspondence, procedures, reports, job analysis findings and other materials as needed + Ability to apply a client-oriented, consultative, and collaborative approach in analysis and resolution of issues at all levels in an organization + Bachelor's degree in a related field and/or combination of education and experience + Healthcare industry experience preferred + MarketPay experience preferred + PeopleSoft experience preferred UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday through Friday from 8:00am to 5:00pm Posted Date 10/17/2025 Salary Range: $86400 - 184800 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 24832 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Are you looking to grow your career in compensation while making a meaningful impact in the healthcare industry? Join UCLA Health as a Compensation Analyst, where you'll work alongside experienced professionals to develop competitive and equitable pay structures that attract and retain top talent. This is the perfect opportunity for someone early in their compensation career who is eager to expand their expertise and take on new challenges. What You'll Do: * Analyze compensation data to ensure market competitiveness and internal equity. * Conduct salary benchmarking and job evaluations to support compensation decisions. * Assist in the development of salary structures, incentive programs, and pay policies. What You'll Gain: * Hands-on experience in compensation analytics, salary benchmarking, and pay structures to build a strong foundation in the field. * Exposure to advanced tools like Excel, Tableau, and SQL, helping you develop technical expertise. * Training and development programs designed to help you advance your career in total rewards and HR strategy. * A supportive and collaborative environment that fosters career growth, learning, and professional development. Salary Range: $86,400 to $184,800 Annually Job Qualifications Press space or enter keys to toggle section visibility * 2 years' experience in compensation administration or closely related HR functions * General knowledge of compensation practices and programs * Understanding of compensation-related laws and regulations (federal, state, and local), including Fair Labor Standard Act * Advanced interpersonal and communications skills to establish rapport with a wide variety of constituents, including clients, colleagues and all levels of management * Strong writing skills to develop correspondence, procedures, reports, job analysis findings and other materials as needed * Ability to apply a client-oriented, consultative, and collaborative approach in analysis and resolution of issues at all levels in an organization * Bachelor's degree in a related field and/or combination of education and experience * Healthcare industry experience preferred * MarketPay experience preferred * PeopleSoft experience preferred

Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility performs intake interviews and subsidized childcare needs assessments with all eligible families including fully funded tuition and tuition credit program. Counsels and assists families in locating childcare services and provides appropriate supportive services and community resources. Location: 880 Clay St San Francisco CA (Req #1661) Full time 40 hours per week - Onsite Responsibilities: Conduct timely childcare eligible and need intake Interviews according to program guideline. Counsel and maintain monthly caseload with accessing childcare subsidies. Maintain a digital ELFA family file for all families under your caseload. Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager. Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuitiion credit program. Ensure families are in compliance with program regulations and policies. Perform accurate and timely data entry relevant to caseload and in accordance with program and policy. requirements. Document phone conversations and case intake with parents, childcare providers, and other social services providers. Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare status, to ensure timely and accurate provider payments. Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process. Collaborate with Resources and Referral Specialist to support families get childcare and provide appropiate supportive Referral Specialist to support families get childcare and provide appropiate supportive services and community resources. Conduct file review to ensure quality assurance. Assist Tuition Specialist to support child care providers regarding attendance records and payment issues. Maintain ongoing communication and follow-up with parents, childcare providers, and other social service providers regarding the childcare needs of clients, including policies and procedures of programs. Attend and proactively participate in all meetings relevant to services delivery and staff professional development. Assist to conduct workshops and orientations for parents as needed. Participate in department team projects, cross training and participate in agency activities as needed. Report on suspected child abuse and follow up as mandated. Other duties as assigned including participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program. Knowledge & Skills required: Excellent interpersonal skills Good verbal and written communication skills Strong organizational skills and ability to multi-task Knowledge of San Francisco community resources Experience working with limited English speakers and diverse populations Proficient with MS Office Suite and working knowledge of database Be a team player and support colleagues ** Ability to work some evenings and weekends Education Requirements Bachelors degree in education or public dministration and accounting or related field. Two Years' work experience in state or federal child care subsidies field, or Early Head Start programs. Bilingual and biliterate in Spanish /English a plus. Excellent written and oral communication skills. Additional Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Frequently walks, uses hands and fingers to handle or feel objects, tools, or controls, and frequently talks and hears. Often required to stand, sit, reach with hands and arms; and stoop, kneel, and crouch, bed squat or crawl. Ability to lift carry up to 25 pounds and in case of emergency a 40 pouns child. Specific vision abilities requires by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation and Benefits: The pay range for this position is $29.52 - $36.00. A new hire generally starts between $29.52 and $32.76. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Fully paid employee health, dental and vision 403b with matching contribution after 1 year 13 holidays, 10 days' vacation and paid sick leave Lots of opportunity for advancement across the organization Extensive paid training and professional development Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties. 1. Disseminates information to community members, identifies and recruits program participants. 2. Plans, coordinates and implements MIRG programs, community workshops and events. 3. Explains various programs and workshops offered by CII to schools, community organizations, and other interested groups. Schedules programs, gathers information about the needs of various groups and prepares program materials. 4. Plans, promotes and facilitates Father involvement in the child development approach to child development. Facilitate group sessions with participation and conduct focus groups. 5. Markets and interprets the goals and objectives of programs to community groups, schools, professionals and other interested people. Promotes staff awareness of the importance of Father involvement in the child development process and conducts local activities that are part of countywide campaigns. 6. Maintains attendance records and evaluation measures on program. 7. Tracks status for and completion of special projects and the contract management. 8. Prepares written reports, minutes, memos, agendas and other project-related correspondence for internal and external distribution. 9. Attends and coordinates internal and external meetings and community events. Includes scheduling of meetings, preparing agendas, securing meeting location and securing speakers. EDUCATION & EXPERIENCE 3-5 years of client based experience. High school diploma or general education degree (GED) required. Master's degree in Psychology or Social Work preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

The Fatherhood Specialist is committed to improving the father, parent-child relationship through fatherhood engagement activities. This individual will conduct a variety of group sessions (MIRG) for fathers to educate men on fathering and to provide preventative services information and resources. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties. 1. Disseminates information to community members, identifies and recruits program participants. 2. Plans, coordinates and implements MIRG programs, community workshops and events. 3. Explains various programs and workshops offered by CII to schools, community organizations, and other interested groups. Schedules programs, gathers information about the needs of various groups and prepares program materials. 4. Plans, promotes and facilitates Father involvement in the child development approach to child development. Facilitate group sessions with participation and conduct focus groups. 5. Markets and interprets the goals and objectives of programs to community groups, schools, professionals and other interested people. Promotes staff awareness of the importance of Father involvement in the child development process and conducts local activities that are part of countywide campaigns. 6. Maintains attendance records and evaluation measures on program. 7. Tracks status for and completion of special projects and the contract management. 8. Prepares written reports, minutes, memos, agendas and other project-related correspondence for internal and external distribution. 9. Attends and coordinates internal and external meetings and community events. Includes scheduling of meetings, preparing agendas, securing meeting location and securing speakers. EDUCATION & EXPERIENCE • 3-5 years of client based experience. • High school diploma or general education degree (GED) required. • Master's degree in Psychology or Social Work preferred. Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Job DescriptionDescription: The Lawyer Referral and Information Specialist (Bilingual English/Spanish) serves as the primary point of contact for individuals seeking legal assistance. This role is responsible for responding to live chat, emails, and phone inquiries in a courteous and timely manner, assessing the nature of each request, and referring individuals to qualified attorneys or appropriate agencies as needed. The Specialist is also responsible for pursuing the collection of outstanding forwarding fees owed by panel attorneys and supporting the program with various administrative tasks to ensure efficient day-to-day operations. Customer Service Specialists are responsible for responding to incoming telephone calls, live chat messages, emails, and general mail from members of the public seeking legal assistance. They conduct brief interviews to determine the nature of each inquiry and screen callers to identify the most appropriate solution for their legal needs. Key responsibilities include: Referring callers to the appropriate attorney, government agency, or flat/reduced fee program Accurately entering caller and referral information into the database during the referral process Screening clients for eligibility in the Modest Means Program Researching and maintaining up-to-date knowledge of nonprofit legal resources to provide alternative referrals when appropriate In addition, the Specialist provides administrative support for several LRIS-related programs, including: Servicemember Civil Relief Act (SCRA), Guardian ad Litem, Wills for Heroes, and Law Week Programs: Assigns volunteer attorneys to civil and family law cases as needed. Modest Means Program: Reviews applications for eligibility and assigns qualifying family law cases to appropriate attorney. Requirements: Requirements Bilingual/Spanish fluency required; both spoken and written Customer service-oriented experience in a call center. High School Diploma or GED required; AA or BA degree preferred. An additional 4-year relevant legal work experience may also be considered in the absence of a BA; Must be extremely organized and detail oriented. Must have the ability to multi-task, prioritize and work under pressure in a busy environment. Must be computer literate: word processing, desktop publishing, excel and databases; comfortable working in databases/web solutions and researching comparable services. Must possess excellent proofreading skills. Must be a team player and be able to communicate effectively at all levels and with all members. Must be able to set priorities, take initiative and work independently, yet thrive in a team environment. Must be able to exercise sound judgment and know when to involve leadership. Must be willing to adhere to the SDCBA values and cultural competencies: Demonstrate an understanding of the Association's core values and exercises the cultural competencies at the highest level of his or her ability. Demonstrate a dedication to the SDCBA's value of relationships over transactions. Comprehensively respond to inquiries with “can do” attitude. Take responsibility and personal accountability for work product. Flexible and able to adapt to change. Dedicated to being an effective team player (helping wherever needed, effectively communicating, building rapport, and relating well with others). Effectively respond to issues and problems in a timely manner. Work well with minimal supervision (includes anticipating, analyzing, diagnosing, and suggesting solutions) Handle all communication with diplomacy and tact. Utilize sound judgment when working with the public, attorneys, and team members. Thorough and attentive to detail and accuracy Meet deadlines. Handle constructive criticism and makes necessary changes to improve performance.

â˜' CCACS The Contra Costa Adult Continuum of Services (CCACS) is a program of Contra Costa Health Services Health, Housing and Homeless Services Division, in partnership with Heluna Health. Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness. We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (). Salary: $21.00 - $24.15 hourly ESSENTIAL FUNCTIONS § Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals and services. § Intake of adult applicants to assess housing need, support and benefits services. § Develop and manage emergency shelter day-to-day services. § Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting. § Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs. § Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports. § Light housekeeping/general clean up. § Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents. § Conducts and documents hourly site walkthroughs inside and outside to ensure a safe and comfortable living safe for staff and residents § Always keeps a clean and welcoming facility by doing light housekeeping/general clean-up of all inside and outdoor spaces; stocks up program supplies as needed § Reports and seeks immediate assistance during any unsafe or unusual occurrences; in the absence of onsite management the Shelter Specialist contacts on-call management during evening and weekend hours § Attend all mandatory meetings and trainings § Other duties as required JOB QUALIFICATIONS § Possesses effective communication skills and the ability to work independently and cooperatively. § Thorough knowledge of homelessness, mental health, substance abuse, HIV and cultural diversity issues. § Must be able to successfully pass a criminal and fingerprint background check. Education/Experience § Successful applicants must have a high school diploma/GED and 1 year experience working with or desire to work with homeless population. MINIMUM QUALIFICATIONS § Possesses effective communication skills and the ability to work independently and cooperatively. § Thorough knowledge of homelessness, mental health, substance abuse, HIV and cultural diversity issues. § Must pass a criminal and fingerprint background check. DESIRABLE QUALIFICATIONS Bilingual, bicultural in Spanish. Lived experience of homelessness and/or accessing behavioral health services. Previous experience or training in street outreach and clinical case management. Knowledge of Contra Costa County and community resources. Knowledge of the Contra Costa emergency provider network. Prior experience with documentation and billing procedures. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 50 lbs Push/Pull Occasionally - Up to 50 lbs See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT Various environments depending on job necessities can include, but not limited to; General Office Setting, Homeless Shelter, Field work within Contra Costa County. EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Requirements WHAT YOU'LL NEED: Bachelor's Degree in Social Work, Psychology, Sociology or related field is preferred, but not required. 1-2 years of experience in case management, counseling or related experience is required. 2+ years experience providing direct services to high-risk youth including counseling and advocacy is required. 1+ years' experience working in a drop-in center, access center, or access point is preferred. Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance abuse) is preferred. Cultural Humility and Responsiveness. Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention preferred Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with members, community partners, volunteers, and staff. Strong verbal and written communication skills, including organizational, detail and interpersonal skills. Ability to uphold Access Center policy and procedure with members, staff, volunteers, and community partners Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment. Works cooperatively with individuals, groups and organizations with diverse mission, composition, function, capacity and geographic location. Understanding of homeless services including CES and HMIS database. Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes preferred. Strong belief in growth mindset, self-determination, and psychological resilience. Must have valid CA Driver's License, proof of insurance, and a clean driving record WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: Suspended or revoked license Three or more moving violations in the past 36 months Any violations, including drugs, alcohol, controlled substances, within the past 24 months Reckless driving, including hit and runs, within the past 24 months At fault accidents, resulting in fatality or serious injury, within the past 5 years The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below: ************************************************************************************************************** For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee's introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor's responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application.

â˜' CCACS The Contra Costa Adult Continuum of Services (CCACS) is a program of Contra Costa Health Services Health, Housing and Homeless Services Division, in partnership with Heluna Health. Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness. We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (). Salary: $21.00 - $24.15 Hourly ESSENTIAL FUNCTIONS § Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals and services. § Intake of adult applicants to assess housing need, support and benefits services. § Develop and manage emergency shelter day-to-day services. § Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting. § Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs. § Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports. § Light housekeeping/general clean up. § Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents. § Conducts and documents hourly site walkthroughs inside and outside to ensure a safe and comfortable living safe for staff and residents § Always keeps a clean and welcoming facility by doing light housekeeping/general clean-up of all inside and outdoor spaces; stocks up program supplies as needed § Reports and seeks immediate assistance during any unsafe or unusual occurrences; in the absence of onsite management the Shelter Specialist contacts on-call management during evening and weekend hours § Attend all mandatory meetings and trainings § Other duties as required JOB QUALIFICATIONS § Successful applicants must have a high school diploma and ideally 1-year experience working with youth or desire to work with the homeless youth population § Candidates should be able to demonstrate knowledge of the community and the condition of homeless, street, and runaway youth. § Must be able to successfully pass a background check. § Applicants who are bilingual in Spanish or Southeast Asian languages are encouraged to apply. Education/Experience § Successful applicants must have a high school diploma/GED MINIMUM QUALIFICATIONS § Possesses effective communication skills and the ability to work independently and cooperatively. § Thorough knowledge of homelessness, mental health, substance abuse, HIV and cultural diversity issues. § Must pass a criminal and fingerprint background check. DESIRABLE QUALIFICATIONS § Experience working with vulnerable or special needs populations § Applicants who are bilingual in Spanish or Southeast Asian languages are encouraged to apply. § Experience working in Contra Costa County and knowledge of social service providers in the area. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 50 lbs Push/Pull Occasionally - Up to 50 lbs See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT Various environments depending on job necessities can include, but not limited to; General Office Setting, Homeless Shelter, Field work within Contra Costa County. EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

JOB TITLE: Problem Solving Specialist REPORTS TO: Access Center Program Manager SCHEDULE: Monday-Thursday (11:00 AM - 7:30 PM) & Friday (9:30 AM - 6:00 PM) STATUS: Full-Time, 40 hrs/wk, Non-Exempt CELL PHONE: Reimbursement for use DRIVER POSITION: Yes [if yes, please reference driving policy] SALARY RANGE: $24.00/hr ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving. ABOUT THE ROLE: A member of the Access Center team, the Problem Solving Specialist is able to offer problem-solving (also known as "Diversion" or "Rapid Resolution") services, which is a crisis response philosophy and approach focused on supporting youth experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. By practicing active listening skills through creative conversations, the Problem Solving Specialist supports the youth in crisis to identify viable temporary or permanent housing resources within their own networks or resources, such as family or friends. In select cases and as a last resort, limited and one-time financial assistance can enhance an individual or family's success in rapidly connecting to alternative temporary or permanent housing. WHAT YOU'LL DO: Utilize culturally-relevant active listening and motivational interviewing skills with participants to identify possible supports in their network that can assist them with temporary or permanent housing outside of the Youth Coordinated Entry System (YCES) Deliver both field- and place-based supportive services, as appropriate, to participants Acquire resources and make successful referrals, including follow-up to ensure the participant successfully accesses and initially retains housing Identify safety or health issues that may need to be considered during identification of housing Provide mediation between households and property owners/family/friends to assist in resolving housing crisis Partner with legal service providers to resolve housing crises Negotiate terms of agreements between participants and host as appropriate (e.g. actively seek employment, attend to medical/mental health/substance abuse issues, complete household chores weekly, etc.) Ensure services are documented (e.g. face to face, phone and collateral contacts) in all relevant databases in a timely and thorough manner Assist in budgeting with participants, and determine what level of minimal assistance is necessary to be successfully housed or have housing crisis resolved Facilitate access to YCES for participants, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment For participants gaining entry into CES, provide a warm handoff to sustained case management services where possible, or provide initial case management for up to 60 days upon the participant gaining CES access Attend trainings and participate in regular technical assistance such as learning collaboratives Other duties as assigned to support the mission of the organization Requirements WHAT YOU'LL NEED: Bachelor's Degree in Social Work, Psychology, Sociology or related field is preferred, but not required. 1-2 years of experience in case management, counseling or related experience is required. 2+ years experience providing direct services to high-risk youth including counseling and advocacy is required. 1+ years' experience working in a drop-in center, access center, or access point is preferred. Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance abuse) is preferred. Cultural Humility and Responsiveness. Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention preferred Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with members, community partners, volunteers, and staff. Strong verbal and written communication skills, including organizational, detail and interpersonal skills. Ability to uphold Access Center policy and procedure with members, staff, volunteers, and community partners Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment. Works cooperatively with individuals, groups and organizations with diverse mission, composition, function, capacity and geographic location. Understanding of homeless services including CES and HMIS database. Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes preferred. Strong belief in growth mindset, self-determination, and psychological resilience. Must have valid CA Driver's License, proof of insurance, and a clean driving record WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: Suspended or revoked license Three or more moving violations in the past 36 months Any violations, including drugs, alcohol, controlled substances, within the past 24 months Reckless driving, including hit and runs, within the past 24 months At fault accidents, resulting in fatality or serious injury, within the past 5 years The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below: ************************************************************************************************************** For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee's introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor's responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application.

JOB DESCRIPTION JOB TITLE UNIFICATION SPECIALIST - Los Angeles (Reseda, Los Angeles, IN-COMMUNITY) CATEGORY NON-EXEMPT PROGRAM URBAN STRATEGIES - REFUGIO UNACCOMPANIED CHILDREN WORK SCHEDULE FIVE DAYS PER WEEK, 40 HOURS PER WEEK; 12 MONTHS PER YEAR REPORTS TO UNIFICATION SPECIALIST MANAGER, REFUGIO ORGANIZATIONAL OVERVIEW Urban Strategies exists to equip, resource, and connect faith- and community-based organizations that are engaged in community transformation to help families reach their fullest potential. We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family. Our vision is that all children and families reach their full potential. Our work is informed by our three core values: Authentic Relationships, Servant Leadership, and Intentional Compassion. Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth. Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities. Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential. Our organization is headquartered in Washington, D.C. Our team works across the United States and Puerto Rico with direct service centers located in California, Arizona, Texas, Florida, New York, and Puerto Rico. PROGRAM OVERVIEW The Refugio Unaccompanied Children Shelter and Foster Care Program is a 24-hour program that serves young persons in immigration custody who are awaiting release to their sponsors. POSITION OVERVIEW In- Community Case Managers are responsible for coordinating family reunification services and assessing the needs of each unaccompanied child (UC) in care. TASKS AND RESPONSIBILITIES Utilize trauma theory and brief therapeutic techniques to work with unaccompanied children entering the United States during a typical shelter stay of 30-35 days. Complete an intake interview upon admission and promptly identify needed services. Assess family, education, history of trauma, personal goals, and potential experience with human exploitation/trafficking. Develop interventions and an individual service plan consistent with each child's psycho-social needs. Maintain direct contact with each UC and, to the extent possible, with the UCs family and potential sponsors. Maintain appropriate documentation according to program regulations. Carry up to eight cases. Upon request, this role may be required to travel with UC, 14 and under, to locations in the United States. Other duties as assigned. Confirm minor are receiving all required services, meeting regularly with the minor to ensure their wellbeing. Attend all case staffing, trainings, and other meetings as part of the minor's care team, providing status updates and collaborating with other stakeholders. Initiate, coordinate, and maintain direct contact with each minor and the minor's family while the minor is in ORR care in order to efficiently advance the minor's family reunification and safe release from the facility. Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodian and document the provision of services in each minor's case file PHYSICAL DEMANDS Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Physically able to perform therapeutic physical restraints. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any children. MINIMUM REQUIREMENTS Education: Bachelor's degree in Social Work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science Experience: 2 or more years of related experience ORR experience preferred Available to work a flexible schedule, including nights and weekends Available to travel, as required Competencies: Professional : Diversity, Communication, Ethical Technical : Trauma, Report, Advocate, Critical Thinking, Case Analysis; Organizational : Leadership, Teamwork, Community Approach. Knowledge: Child Welfare Skills: Office 0365, Bilingual (English - Spanish) Other: Licensure; Driver's License SPECIAL CONSIDERATIONS Other employment requirements include the following: Fingerprints Background check TB Test Must pass bilingual proficiency test IMPORTANT NOTICE TO PROSPECTIVE CANDIDATES: This is a sub-contractor position. Employment is conditional pending satisfactory results of all required tests and background checks mentioned above and a final interview with contractor. Periodic physical examinations and TB clearances will be required if hired. Please note the process for this position depending on your State of residence can take from one to four months after offer letter is received. Urban Strategies does not have final say on hiring or dismissal. To Apply: Please visit ******************************* Please contact us with any questions: *****************************. Equal Opportunity Employer

Status: Full-Time, Non-Exempt | Payrate: $20.50 / Hour | Schedule: Tuesday-Wednesday, Friday-Saturday: 3:00pm-11:00pm Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (******************************************************************************************** E-Verify Right to Work Poster: English & Spanish ( ************************************************************************************************ Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House. Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment

Status: Full-Time, Hourly, Non-Exempt Pay: $20.50/Hour Schedule: Monday-Tuesday 3:00 p.m - 11:00 p.m.; Saturday-Sunday 6:00 a.m. - 2:00 p.m.; Wednesday-Friday: Off Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift, bend, push, and pull up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (******************************************************************************************** E-Verify Right to Work Poster: English & Spanish ( ************************************************************************************************ Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.

Status: Full-Time, Non-Exempt Pay Rate: $20.50/hour Schedule: Monday - Friday 5:00 am - 1:00 pm; Sat-Sun: Off Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift, bend, push, and pull up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (******************************************************************************************** E-Verify Right to Work Poster: English & Spanish ( ************************************************************************************************ Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.

Status: Full-Time, Non-Exempt | Payrate: $20.50/Hour | Schedule: Tuesday 4:00 pm - 11:00 pm, Monday, Wednesday - Friday 3:00 pm - 11:00 p.m.; Off: Saturday & Sunday Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (******************************************************************************************** E-Verify Right to Work Poster: English & Spanish ( ************************************************************************************************ Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House. Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment

Status: Part-Time, Non-Exempt Pay Rate: $20.50/hour Schedule: Monday: 4:00pm - 11:00pm; Wednesday-Thursday: 7:00am - 12:00pm; Saturday-Sunday: 9:00am - 3:00pm Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift, bend, push, and pull up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (******************************************************************************************** E-Verify Right to Work Poster: English & Spanish ( ************************************************************************************************ Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.