Program Manager jobs at Volunteers of America Los Angeles

The Team CZI and its Biohub Network supports the science and technology that will make it possible to help scientists cure, prevent, or manage all diseases by the end of this century. While this may seem like an audacious goal, in the last 100 years, biomedical science has made tremendous strides in understanding biological systems, advancing human health, and treating disease. Achieving our mission will only be possible if scientists are able to better understand human biology. To that end, we have identified four grand challenges that will unlock the mysteries of the cell and how cells interact within systems - paving the way for new discoveries that will change medicine in the decades that follow: Building an AI-based virtual cell model to predict and understand cellular behavior Developing novel imaging technologies to map, measure and model complex biological systems Creating new tools for sensing and directly measuring inflammation within tissues in real time.tissues to better understand inflammation, a key driver of many diseases Harnessing the immune system for early detection, prevention, and treatment of disease Our work in science is focused on doing fundamental research to better understand human biology and building the tools and technology that move science forward to prevent disease and get to cures faster. Join us in accelerating science. The Opportunity The Project Manager will join the Science Program Management team at the Chan Zuckerberg Initiative (CZI), reporting to the Principal Project Manager for the Imaging Grand Challenge team. This role will play a critical part in executing our extramural funding programs in support of the Imaging Grand Challenge, which aims to develop groundbreaking imaging technologies to transform how scientists observe, measure and understand living cells and organisms. Under the guidance of the Principal Project Manager, you will partner closely with the extramural funding team and cross-functional operations teams to manage projects with multiple dependencies, align stakeholders, and deliver clear outcomes. You will bring structure, organization, and accountability to operational projects that are key to the success of the Imaging Grand Challenge's extramural funding strategy. What You'll Do Execute grants knowledge management: Manage and update Imaging grants databases (e.g., Airtable) to ensure accuracy, streamline data collection, and provide information to support program evaluation and decision-making. Maintain operational documentation: Support the development and upkeep of documentation and tools (e.g., Google Drive, team wiki) that strengthen processes, knowledge-sharing, and resource planning. Coordinate and manage community engagement activities: Support planning and execution of Imaging Grand Challenge events-including workshops, showcases, and advisory board meetings-while contributing to content development and leading communications like newsletters. Support grant program management: Partner with the Grant Operations team and program staff to help execute extramural funding opportunities, including RFAs and targeted grant programs, ensuring milestones and timelines are met. Contribute to operational improvements: Participate in assessing workflows, identifying obstacles, and recommending adjustments to improve consistency and efficiency across projects, keeping stakeholders engaged and informed throughout implementation. What You'll Bring 5+ years of experience in program/project management or related operations experience. Ability to implement and continuously improve systems, processes, and documentation that support efficiency and cross-functional collaboration. Fluency in project management tools and systems (e.g., Airtable, Notion, Asana, Smartsheet). Strong skills in coordinating diverse stakeholders, providing clear updates, and supporting decisions to improve operational effectiveness. Demonstrated ability to execute workflows, anticipate challenges, and propose practical solutions that support long-term operational success. Comfort working in evolving environments, exercising independent judgment, and driving execution with creativity and focus. Familiarity with biological research, data pipelines, or life sciences program delivery is preferred but not required. Compensation The Redwood City, CA base pay range for a new hire in this role is $106,000 - $146,300. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Better Together As we grow, we're excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team's manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process. Benefits for the Whole You We're thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. CZI provides a generous employer match on employee 401(k) contributions to support planning for the future. Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs. CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them. Paid time off to volunteer at an organization of your choice. Funding for select family-forming benefits. Relocation support for employees who need assistance moving to the Bay Area And more! If you're interested in a role but your previous experience doesn't perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role. Explore our work modes, benefits, and interview process at ******************************* #LI-Hybrid

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1Compensation: $53,000.00 - $58,000.00 Hourly Commensurate with Experience and LocationWork Location: Hybrid On-Site/Remote Position Overview Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles' school-based service model. In this role, the PM manages a team of 10-18 City Year AmeriCorps members at their designated school(s), where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. City Year values and continuously works to build an equitable and inclusive culture where people with diverse lived experiences feel they belong. Job Description Responsibilities People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year's contributions. External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching: Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community. Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments. Key Competencies: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization, and all staff members are held accountable to performance metrics. These metrics are used to ensure that our organization is achieving transformational results with students. These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year's program. Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services. Desire to Learn: City Year has a unique service model and organizational culture. Successful applicants will have strong experience and a proven track record of success in the above areas but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development. Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service. Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities. Qualifications: We listed what we have seen as key qualifications to succeed in the role. You don't have to satisfy every requirement or qualification listed. If you have transferable skills and are excited about this role, please apply! Bachelor's Degree; or equivalent work experience 2-6 years of work experience At least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines, plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

LA Plaza de Cultura y Artes is a community hub where people gather to celebrate Latinx culture through transformative exhibitions, music, dance, culinary arts, and multigenerational art-making and storytelling experiences. Housed in two historic buildings in downtown Los Angeles, LA Plaza is adjacent to Olvera Street at El Pueblo de Los Angeles. It includes a museum, a 30,000-square-foot outdoor space with a performance stage, an edible garden, and LA Cocina de Gloria Molina, a teaching kitchen and flexible event space that spotlights the history, culture, and influence of Mexican and Mexican American cuisine. Established in 2011, LA Plaza is a Los Angeles County cultural institution and a Smithsonian affiliate museum. More information is available at ******************* THE OPPORTUNITY The Education Department at LA Plaza de Cultura y Artes offers K-12 grade students, educators, and families the opportunity to explore the history, art, culture, and contributions of Mexicans, Mexican Americans, and Latinos in Southern California. Education programs at LA Plaza create a pathway to cultural self-discovery and foster the appreciation of personal, family, and community heritage. Reporting to the Director of Education, the Education Programs Manager will support the innovative development, implementation, evaluation, and promotion of LA Plaza's diverse range of education programs. The Manager will serve as an advocate for culturally-relevant teaching and curriculum, arts integration, and will support the development of standards-based curriculum and materials. PRIMARY RESPONSIBILITIES • Serves as a leader in shaping and modeling innovative pedological techniques and strategies, with an emphasis on culturally-relevant teaching and learning. • Contributes to and supports the design of quality education programs through project and program development, implementation, data collection, and evaluation. • Oversees field trip reservations and manages the operations of booking, scheduling, and welcoming school groups to LA Plaza. • Oversees the implementation and allocation of LA Plaza's bus grant program for Title I schools. • Works collaboratively with education advisors, content specialists, and community organizations to oversee and support the development of curriculum, lesson plans, and educator materials aligned to California State Content Standards and Visual and Performing Arts Standards. • Oversees the development of content for marketing use (e.g., website, social media, and newsletters) and is responsible for submitting to Marketing & Communications Department. • Collaborates with Director of Education to develop and implement strategies to publicize and promote education programs and opportunities to school districts and educators. • Supervises full-time content specialists and art educators, as well as independently contracted artists. • Cultivates professional relationships with schools, education administrations, and education policy stakeholders, working in partnership to expand the reach, accessibility, and implementation of programs and resources. • Additional duties as assigned. Requirements PREFERRED QUALIFICATIONS & SKILLS: · Minimum of 3-5 years of professional experience in managing education programs or community engagement programs, or comparable experience as an educator in formal or informal learning environments. · Demonstrated experience creating and overseeing education programs or initiatives that address the needs of diverse student communities, including developing learning opportunities that engage students with a range of learning styles and cognitive, developmental, and physical abilities. · Competency in creating and implementing standards-aligned programs for K-12 students and educators, including the development of curriculum aligned to the History-Social Science Framework and/or Visual and Performing Arts Standards. · Demonstrated success in managing team members in a constructive and cooperative manner. · Demonstrated awareness of, sensitivity to, and competence in communication with and about culturally and socioeconomically diverse populations. · Excellent prioritization and organization skills and a proven ability to manage multiple projects under tight deadlines. · Internet competency and strong computer proficiency, including the Microsoft Office software suite and a familiarity with database software. · Fluency in Spanish, written and spoken is strongly desired. Benefits Benefits EMPLOYMENT STATUS Full Time, Exempt Hybrid schedule that includes office work at LA Plaza in downtown Los Angeles, with occasional evening and weekend activity. COMPENSATION AND BENEFITS PACKAGE Salary $65,000 per year $50.00 monthly cell phone/internet stipend Free parking Individual health, dental, and vision care Non-match 401K Direct Deposit of paycheck Employee discount in LA Tienda Optional AFLAC coverage 90-day introductory period Mileage reimbursement Facility rental fee waived for one (1) personal event per year. Paid holidays (13), five mental health days annually, plus two-weeks paid time off the last week of December and first week of January annually. For 2025, Thanksgiving closure Monday, November 24, to Wednesday, November 26, in addition to the scheduled holiday closures on Thursday, November 27, and Friday, November 28. WORK ENVIRONMENT · Extensive interaction with the public of all ages. · Office environment in a museum setting. · Significant computer work (repetitive movement - typing). · Ability to perform the physical requirements of the job, including frequent sitting standing, walking, bending, kneeling, crouching, climbing stairs, lifting, pulling, and carrying up to 30 pounds. · LA Plaza will make reasonable accommodations to enable individuals with disabilities to perform the responsibilities of the position.

Job Description LA Plaza de Cultura y Artes is a community hub where people gather to celebrate Latinx culture through transformative exhibitions, music, dance, culinary arts, and multigenerational art-making and storytelling experiences. Housed in two historic buildings in downtown Los Angeles, LA Plaza is adjacent to Olvera Street at El Pueblo de Los Angeles. It includes a museum, a 30,000-square-foot outdoor space with a performance stage, an edible garden, and LA Cocina de Gloria Molina, a teaching kitchen and flexible event space that spotlights the history, culture, and influence of Mexican and Mexican American cuisine. Established in 2011, LA Plaza is a Los Angeles County cultural institution and a Smithsonian affiliate museum. More information is available at ******************* THE OPPORTUNITY The Education Department at LA Plaza de Cultura y Artes offers K-12 grade students, educators, and families the opportunity to explore the history, art, culture, and contributions of Mexicans, Mexican Americans, and Latinos in Southern California. Education programs at LA Plaza create a pathway to cultural self-discovery and foster the appreciation of personal, family, and community heritage. Reporting to the Director of Education, the Education Programs Manager will support the innovative development, implementation, evaluation, and promotion of LA Plaza's diverse range of education programs. The Manager will serve as an advocate for culturally-relevant teaching and curriculum, arts integration, and will support the development of standards-based curriculum and materials. PRIMARY RESPONSIBILITIES •Serves as a leader in shaping and modeling innovative pedological techniques and strategies, with an emphasis on culturally-relevant teaching and learning. •Contributes to and supports the design of quality education programs through project and program development, implementation, data collection, and evaluation. •Oversees field trip reservations and manages the operations of booking, scheduling, and welcoming school groups to LA Plaza. •Oversees the implementation and allocation of LA Plaza's bus grant program for Title I schools. •Works collaboratively with education advisors, content specialists, and community organizations to oversee and support the development of curriculum, lesson plans, and educator materials aligned to California State Content Standards and Visual and Performing Arts Standards. •Oversees the development of content for marketing use (e.g., website, social media, and newsletters) and is responsible for submitting to Marketing & Communications Department. •Collaborates with Director of Education to develop and implement strategies to publicize and promote education programs and opportunities to school districts and educators. •Supervises full-time content specialists and art educators, as well as independently contracted artists. •Cultivates professional relationships with schools, education administrations, and education policy stakeholders, working in partnership to expand the reach, accessibility, and implementation of programs and resources. •Additional duties as assigned. Requirements PREFERRED QUALIFICATIONS & SKILLS: · Minimum of 3-5 years of professional experience in managing education programs or community engagement programs, or comparable experience as an educator in formal or informal learning environments. · Demonstrated experience creating and overseeing education programs or initiatives that address the needs of diverse student communities, including developing learning opportunities that engage students with a range of learning styles and cognitive, developmental, and physical abilities. · Competency in creating and implementing standards-aligned programs for K-12 students and educators, including the development of curriculum aligned to the History-Social Science Framework and/or Visual and Performing Arts Standards. · Demonstrated success in managing team members in a constructive and cooperative manner. · Demonstrated awareness of, sensitivity to, and competence in communication with and about culturally and socioeconomically diverse populations. · Excellent prioritization and organization skills and a proven ability to manage multiple projects under tight deadlines. · Internet competency and strong computer proficiency, including the Microsoft Office software suite and a familiarity with database software. · Fluency in Spanish, written and spoken is strongly desired. Benefits Benefits EMPLOYMENT STATUS Full Time, Exempt Hybrid schedule that includes office work at LA Plaza in downtown Los Angeles, with occasional evening and weekend activity. COMPENSATION AND BENEFITS PACKAGE Salary $65,000 per year $50.00 monthly cell phone/internet stipend Free parking Individual health, dental, and vision care Non-match 401K Direct Deposit of paycheck Employee discount in LA Tienda Optional AFLAC coverage 90-day introductory period Mileage reimbursement Facility rental fee waived for one (1) personal event per year. Paid holidays (13), five mental health days annually, plus two-weeks paid time off the last week of December and first week of January annually. For 2025, Thanksgiving closure Monday, November 24, to Wednesday, November 26, in addition to the scheduled holiday closures on Thursday, November 27, and Friday, November 28. WORK ENVIRONMENT · Extensive interaction with the public of all ages. · Office environment in a museum setting. · Significant computer work (repetitive movement - typing). · Ability to perform the physical requirements of the job, including frequent sitting standing, walking, bending, kneeling, crouching, climbing stairs, lifting, pulling, and carrying up to 30 pounds. · LA Plaza will make reasonable accommodations to enable individuals with disabilities to perform the responsibilities of the position.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Starting pay ranges from $68,640.00. Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Bilingual Spanish preferred.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Apply today! Starting Pay $69,000 Annually and up Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Starting pay ranges $69,000.00. Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Bilingual Spanish preferred.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Salary starting at $69,000 per year. Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Bilingual Spanish preferred.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Apply today! Starting Pay $69,000 Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.

Under supervision by a Board Certified Behavior Analyst (Assoc. Clinical Supervisor, Clinical Supervisor, or Regional Clinical Director), provides program management and executes changes in program. Provides specialized behavior intervention services and program supervision to individuals with Autism Spectrum Disorder (ASD) and/or other related disabilities. Works closely with the BCBA and Behavior Interventionists to provide intervention, conduct assessments, write progress reports and develop programs for assigned cases. Apply today! Starting Pay $69,000- up Responsibilities Supervises Behavior Interventionists to ensure all recorded data is correct and accurate. Manages and maintains program records. Maintains data reliability and fidelity checks regularly. Plans and leads monthly progress updates for each family served with program team. Assists in creating and delivering specific intervention activities and provides parent education according to treatment plan or other individualized assessments. Monitors the skill acquisition of children and adults diagnosed on the autism spectrum in natural settings. Completes necessary documentation including evaluations, treatment notes, progress reports and exit summaries, and keeps updated with other programs, and participant-related documents and reports. Provides and coordinates on-going competency-based staff training. Attends staff meetings, in-services, treatment planning, trainings, and other meetings, as requested. Remains current regarding new research, current trends and developments in autism, ABA, special education and related fields. Maintains frequent, professional and courteous communications with participants and families. Communicates parental concerns and needs immediately to the case supervisor. Performs other duties as assigned. Qualifications Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, or psychology. Two years of professional experience working with children with autism spectrum disorders (ASD). Knowledge of evidence-based practices, and scientifically-validated methodologies and approaches, found to benefit children with ASD; familiar with current research findings. Familiar with the approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Familiar with the field of early intervention; knowledge of other community resources and agencies that serve children. Strong clinical, administrative, and leadership skills. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.

The Community Safety Ambassador Program is part of San Francisco's “Breaking the Cycle” initiative, which emphasizes a comprehensive approach to tackling homelessness and behavioral health crises. This program deploys specialized and highly trained ambassadors to provide services such as community engagement, intervention and de- escalation, safety presence, street cleaning, overdose recognition and reversal, and connections to the City's systems of care for people in need. The goals of the program are to: (1) promote safer and cleaner environments in commercial corridors, parks, neighborhoods, and other locations impacted by drug markets and unsafe, and unsanitary street and sidewalk conditions; (2) de-escalate and stabilize incidents involving unhoused individuals; and (3) create enduring positive outcomes for those individuals through trauma informed rapport building, and connections to services and resources. The Program Manager (PM) will report to Heluna Health's Chief Program Officer to manage all aspects of the Community Safety Ambassador Program. The Program Manager performs complex administrative functions and fiscal management tasks relative to planning, development, and coordination. The PM also ensures successful program outcomes are attained. The position requires excellent project management, interpersonal, and communication skills. A successful candidate will need to feel comfortable working with a wide range of stakeholders within a complex system. The Program Manager will provide sound “best practices” in project management and will cultivate relationships and partnerships with all external and internal customers by providing warm, friendly, positive and supportive services. This is a temporary, grant-funded, Full time, benefitted position. Employment is provided by Heluna Health. Pay Rate: $92,000 annually ESSENTIAL FUNCTIONS Oversee all program operations including the deployment of Ambassador Teams in the assigned Service Area(s) Promote the mission, vision, and core values of Heluna Health and the Community Safety Ambassador Program Lead change management efforts to ensure program staff adopts successful best practices in collaboration with SFHSA Promote dignity, respect and accountability Oversee program efficiency and effectiveness through monthly, quarterly, and annual performance planning and appraisals; identify and analyze opportunities for improvement and implement as appropriate Create strong, effective relationships and foster collaboration among public, non-profit and community based organizations to coordinate operational policy, process and budgetary decisions necessary to impact homeless outreach and provide a safety net for the community Prepare program presentations and memorandum as necessary Participate in Leadership meetings, including discussions regarding agency- wide program development and operation and emerging issues that may affect client care or the agency in general Attend and participate in regularly scheduled supervision sessions Attend and complete trainings as assigned and in a timely manner Serve as Safety Administrator ensuring a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency's own policies and procedures Identify needs for new services and gaps in existing services, advocate for their development, and participate in the implementation of new services as assigned. Coordinates programmatic, administrative and fiscal activities. Develops project budgets, in collaboration with project staff and Heluna Health client support team Monitors budget expenditures and projections on an ongoing basis and reviews Statements of Activities on a monthly basis and as needed Monitors and tracks performance measures and report CPO as needed Serves as a liaison between HQ and Clients/Program Partners. Maintains documentation (e.g., spreadsheets, reports) of all administrative, fiscal, and programmatic activities Works closely with assigned Heluna Health Contract and Grant Manager, Project Accountant, and HR Generalist to ensure that all contractual obligations are being met Convenes project meetings, quarterly, at a minimum Maintains excellent working relationship with Heluna Health Clients and Program Partners, Subcontractors, Vendors, and other partners Performs other duties as assigned JOB QUALIFICATIONS Demonstrated commitment and experience in equitable program delivery with the ability to engage and work with culturally and socio-economic diverse groups and organizations Experience with homeless services, anti-poverty and housing stabilization work Prior involvement in program direction by developing and implementing policies, procedures and program priorities consistent with collaborative initiatives; Knowledge of the principles and practices of budgeting as it relates to program management Extensive knowledge of the principles and practices of employee relations General knowledge of the principles and practices of management, including planning, organizing, directing, motivating, controlling and decision making. Education/Experience Master's Degree (MSW, MFT, or equal) preferred; Bachelor's Degree required A minimum of three years of supervisory experience A minimum of five years' work experience in social services required. Experience working collaboratively with diverse groups with multiple activities, priorities, timelines, and deadlines. Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender and other diversity considerations. PREFERRED QUALIFICATIONS Advanced level of knowledge of the client population and their complex needs including homelessness, financial instability, medical and mental health, and substance abuse. Experience in a community-based setting serving ethnically diverse, low-income clients. Knowledge of community resources and experience in community settings. Ability to meet deadlines, multi-task, effectively delegate and work under pressure. Requires flexibility in scheduling (Monday through Friday) and work hours including the ability to attend early morning and after hours meetings; Excellent interpersonal and communication skills required. Experience in and understanding of public health preferred. A positive, high energy, warm, friendly, self-motivated style is highly desirable. Proficient in Microsoft Office Suite products such as Outlook, Word, Excel, and PowerPoint; Proficient in database software (such as Microsoft Access). Ability to work independently with minimum supervision. Ability to problem-solve, multi-task, and meet deadlines. Ability to organize and direct projects to successful completion. Ability to work as part of a team comprised of individuals across different agencies, disciplines, and locations. Ability to actively participate in and contribute to internal and external meetings, collaborations, and coalitions. Exceptional interpersonal skills and abilities. Excellent oral and written communication skills. Experience in developing and conducting presentations to multiple partners and large and small groups. Other Skills, Knowledge, and Abilities Must possess a valid California Divers License. Driver must be 21+ with none of the following in the past 3 years: any 2-point convictions; or more than (2) moving violations; or more than (1) moving violation and (1) at-fault or a passenger handling accident. Successfully pass the background check PHYSICAL DEMANDS Must be in good physical condition and capable of performing job duties requiring frequent use of the entire body including ability to stand, walk, climb stairs, sit, drive for extended periods of time, exit and enter vehicles throughout your work shift. Ability to use a computer, phone or office equipment for extended periods of time. Ability to successfully and efficiently complete tasks in an environment where background noise is present and interruptions may be constant. Must be able to lift a minimum of 35 lbs. With instruction, the ability to assist persons with disabilities and to help transfer a 180 lb person and lift wheel chair in and out of a car or van. Stand Constantly Walk Constantly Sit Frequently Handling / Fingering Constantly Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 50 lbs Push/Pull Occasionally - Up to 50 lbs Talk/ Hear Constantly See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT General office setting, indoors temperature controlled. On occasion, Travel outside to various locations Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply. All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

The Community Safety Ambassador Program is part of San Francisco's “Breaking the Cycle” initiative, which emphasizes a comprehensive approach to tackling homelessness and behavioral health crises. This program deploys specialized and highly trained ambassadors to provide services such as community engagement, intervention and de- escalation, safety presence, street cleaning, overdose recognition and reversal, and connections to the City's systems of care for people in need. The goals of the program are to: (1) promote safer and cleaner environments in commercial corridors, parks, neighborhoods, and other locations impacted by drug markets and unsafe, and unsanitary street and sidewalk conditions; (2) de-escalate and stabilize incidents involving unhoused individuals; and (3) create enduring positive outcomes for those individuals through trauma informed rapport building, and connections to services and resources. The Program Manager (PM) will report to Heluna Health's Chief Program Officer to manage all aspects of the Community Safety Ambassador Program. The Program Manager performs complex administrative functions and fiscal management tasks relative to planning, development, and coordination. The PM also ensures successful program outcomes are attained. The position requires excellent project management, interpersonal, and communication skills. A successful candidate will need to feel comfortable working with a wide range of stakeholders within a complex system. The Program Manager will provide sound “best practices” in project management and will cultivate relationships and partnerships with all external and internal customers by providing warm, friendly, positive and supportive services. This is a temporary, grant-funded, Full time, benefitted position. Employment is provided by Heluna Health. Pay Rate: $92,000 annually ESSENTIAL FUNCTIONS Oversee all program operations including the deployment of Ambassador Teams in the assigned Service Area(s) Promote the mission, vision, and core values of Heluna Health and the Community Safety Ambassador Program Lead change management efforts to ensure program staff adopts successful best practices in collaboration with SFHSA Promote dignity, respect and accountability Oversee program efficiency and effectiveness through monthly, quarterly, and annual performance planning and appraisals; identify and analyze opportunities for improvement and implement as appropriate Create strong, effective relationships and foster collaboration among public, non-profit and community based organizations to coordinate operational policy, process and budgetary decisions necessary to impact homeless outreach and provide a safety net for the community Prepare program presentations and memorandum as necessary Participate in Leadership meetings, including discussions regarding agency- wide program development and operation and emerging issues that may affect client care or the agency in general Attend and participate in regularly scheduled supervision sessions Attend and complete trainings as assigned and in a timely manner Serve as Safety Administrator ensuring a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency's own policies and procedures Identify needs for new services and gaps in existing services, advocate for their development, and participate in the implementation of new services as assigned. Coordinates programmatic, administrative and fiscal activities. Develops project budgets, in collaboration with project staff and Heluna Health client support team Monitors budget expenditures and projections on an ongoing basis and reviews Statements of Activities on a monthly basis and as needed Monitors and tracks performance measures and report CPO as needed Serves as a liaison between HQ and Clients/Program Partners. Maintains documentation (e.g., spreadsheets, reports) of all administrative, fiscal, and programmatic activities Works closely with assigned Heluna Health Contract and Grant Manager, Project Accountant, and HR Generalist to ensure that all contractual obligations are being met Convenes project meetings, quarterly, at a minimum Maintains excellent working relationship with Heluna Health Clients and Program Partners, Subcontractors, Vendors, and other partners Performs other duties as assigned JOB QUALIFICATIONS Demonstrated commitment and experience in equitable program delivery with the ability to engage and work with culturally and socio-economic diverse groups and organizations Experience with homeless services, anti-poverty and housing stabilization work Prior involvement in program direction by developing and implementing policies, procedures and program priorities consistent with collaborative initiatives; Knowledge of the principles and practices of budgeting as it relates to program management Extensive knowledge of the principles and practices of employee relations General knowledge of the principles and practices of management, including planning, organizing, directing, motivating, controlling and decision making. Education/Experience Master's Degree (MSW, MFT, or equal) preferred; Bachelor's Degree required A minimum of three years of supervisory experience A minimum of five years' work experience in social services required. Experience working collaboratively with diverse groups with multiple activities, priorities, timelines, and deadlines. Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender and other diversity considerations. PREFERRED QUALIFICATIONS Advanced level of knowledge of the client population and their complex needs including homelessness, financial instability, medical and mental health, and substance abuse. Experience in a community-based setting serving ethnically diverse, low-income clients. Knowledge of community resources and experience in community settings. Ability to meet deadlines, multi-task, effectively delegate and work under pressure. Requires flexibility in scheduling (Monday through Friday) and work hours including the ability to attend early morning and after hours meetings; Excellent interpersonal and communication skills required. Experience in and understanding of public health preferred. A positive, high energy, warm, friendly, self-motivated style is highly desirable. Proficient in Microsoft Office Suite products such as Outlook, Word, Excel, and PowerPoint; Proficient in database software (such as Microsoft Access). Ability to work independently with minimum supervision. Ability to problem-solve, multi-task, and meet deadlines. Ability to organize and direct projects to successful completion. Ability to work as part of a team comprised of individuals across different agencies, disciplines, and locations. Ability to actively participate in and contribute to internal and external meetings, collaborations, and coalitions. Exceptional interpersonal skills and abilities. Excellent oral and written communication skills. Experience in developing and conducting presentations to multiple partners and large and small groups. Other Skills, Knowledge, and Abilities Must possess a valid California Divers License. Driver must be 21+ with none of the following in the past 3 years: any 2-point convictions; or more than (2) moving violations; or more than (1) moving violation and (1) at-fault or a passenger handling accident. Successfully pass the background check PHYSICAL DEMANDS Must be in good physical condition and capable of performing job duties requiring frequent use of the entire body including ability to stand, walk, climb stairs, sit, drive for extended periods of time, exit and enter vehicles throughout your work shift. Ability to use a computer, phone or office equipment for extended periods of time. Ability to successfully and efficiently complete tasks in an environment where background noise is present and interruptions may be constant. Must be able to lift a minimum of 35 lbs. With instruction, the ability to assist persons with disabilities and to help transfer a 180 lb person and lift wheel chair in and out of a car or van. Stand Constantly Walk Constantly Sit Frequently Handling / Fingering Constantly Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 50 lbs Push/Pull Occasionally - Up to 50 lbs Talk/ Hear Constantly See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT General office setting, indoors temperature controlled. On occasion, Travel outside to various locations Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply. All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is a versatile leadership role overseeing multiple program areas, including Enhanced Care Management (ECM), Parents as Teachers (PaT), and Community Supports, within a walk-in, crisis-service environment. The CalAIM Program Manager directly supervises the ECM Case Management Team while managing a reduced caseload. This includes ensuring compliance with program requirements, maintaining thorough documentation, and meeting reporting and billing deadlines. The manager conducts weekly team meetings, completes monthly ECM reports, and ensures Quality Improvement Program (QIP) goals are achieved. This role also develops and delivers training on the electronic health record (EHR) system, ECM documentation standards, and care planning. The Program Manager organizes community presentations to strengthen knowledge of local resources, attends Partnership Health trainings and CalAIM-related events, and supports the development of Community Supports and Community Health Worker initiatives. The ideal candidate will be a practical problem solver who can adapt quickly to the needs of both clients and staff. They will demonstrate professionalism and provide guidance that promotes high standards of service delivery. Strong leadership skills are essential particularly in team building, timely and thoughtful performance management, and balancing the needs of clients with staff well-being. Success in this role requires both technical and relational strengths. The CalAIM Program Manager coordinates care management plans, facilitates client enrollment, makes referrals, schedules appointments, monitors progress, and collaborates across programs to ensure continuity of care. As CalAIM programming continues to evolve, this position will adapt alongside it to meet emerging community and organizational needs. Supervisory Responsibilities: Participate in shelter case staffing and attend weekly leadership meetings to assess client service and operational goals Complete monthly reporting requirements in compliance with Partnership Contracts and deadlines Oversee the immediate ECM Team and work with fellow managers to communicate the ECM Program goals and challenges Complete timecard and supervisory duties for immediate ECM team. Including hiring, constructive discipline, and employee motivation Work with fellow One Safe Place (OSP) leads as an active part of cross training and client management in the OSP space Set quality example of Case Management through the successful management of assigned case load Ownership of learning and training to all EHR systems related to the Cal Aim Programming Managing the Partnership Quality Improvement (QIP) Goals and organizational compliance and success in bonus funding. Develop an understanding within the ECM of the importance of becoming a billable provider Invest and develop future goals and succession planning with immediate team Meet with Program Supervisor weekly to ensure that goals are being met and challenges are communicated Duties and Responsibilities: Complete thorough Client Needs Assessments following initial Client Services intake Perform ongoing assessments, safety planning, and participate in the development of treatment plans for clients Actively promotes client empowerment and self-advocacy Provide education and support as needed, including education around Domestic Violence, Sexual Assault, Parenting, Substance Use, etc Maintain thorough and accurate case notes and documentation to track client progress Provide intensive case management including case plans, referrals to services, and regular check-in with clients Present case information at case staffing meetings to ensure coordinated care Participate in community outreach, presentations, and Partnership Health trainings related to CalAIM initiatives to strengthen program visibility and local resource connections Other duties as assigned Knowledge, Skills and Abilities: Deep understanding of trauma-informed care principles and best practices in supporting survivors of violence Knowledge of CalAim billing Knowledge of grant reporting and data compilation Proven ability to manage complex cases and navigate multiple service systems effectively. Demonstrating leadership and initiative Strong computer skills and proficiency in case documentation; adept in Microsoft Word, Outlook, Insync and other relevant software. Excellent judgment and critical thinking skills to navigate complicated situations while collaborating with a diverse team of professionals. Experience working with culturally diverse populations and a desire to implement best practice in addressing their needs to bring about equitable outcomes. Respect for others experiences, opinions, language, culture, and knowledge Comprehensive knowledge of community resources and demonstrated ability to ensure effective service coordination. Strong Training Skills Strong skills with staff motivation and disciplinary practices. Valid California drivers license and access to reliable transportation Effective communication skills, both within a team setting and with clients Strong understanding of meeting program deadlines Remain flexible and adaptable as CalAIM programming and community needs evolve Education and Experience: Bachelor's degree in Social Work or a related field required; Master's degree in Social Work, Public Health, or related field strongly preferred; additional relevant experience may substitute for the master's degree on a year-for-year basis (up to two years) Social Worker/Case Manager experience, minimum 5 years with minimum 2 years of direct supervision experience Experience supervising varying levels and classifications of staff (case managers, administrative support, intake and billing) Minimum of one (1) year of home visit experience Minimum of two (2) years experience overseeing multiple programs Minimum of two (2) years experience in CalAim programs Experience with Community Supports Program preferred Three (3) years experience with following and interpreting regulations/legislation Two (2) years experience implementing changes in processes in accordance with organizational shifts or regulatory requirements Physical Requirements: Ability to navigate the shelter facility and assist clients in various areas, which may include walking up and down stairs or moving between offices Capability to sit for extended periods while conducting interviews or paperwork, as well as standing for various tasks such as providing support or assistance Ability to lift and carry items up to a certain weight (e.g., up to 25 pounds), which may include files, supplies, or assistance for clients if needed Valid driver's license and ability to operate a vehicle safely Rate of Pay: Full Time $80,000 - $90,000 per year (DOE) Benefits: Health Insurance Dental Insurance Vision Insurance 401(k) package Prestige Urgent Care Membership Paid Time Off Who We Are: One SAFE Place and Childrens Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Childrens Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Childrens Legacy Center assists One SAFE Place with operations and enhances OSPs impact. By creating Arch Collaborative, and working alongside other organizations with similar heartbeats, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization ARCH Collaborative is an At-Will Employer ARCH Collaborative is an Equal Opportunity Employer

This is a grant-funded position currently funded through June 30, 2026, with the possibility of extension based on continued grant funding. The Parents as Teachers (PAT) Program Manager provides leadership and oversight for the Parents as Teachers program within the ARCH Collaborative, ensuring the successful implementation of this evidence-based model. This role focuses on direct supervision, coaching, and reflective supervision sessions for Parent Educators. The PAT Program Manager ensures program fidelity and compliance with Parents as Teachers National Center standards, funder requirements, and agency policies, while guiding continuous quality improvement and professional development initiatives. In addition to administrative oversight, this position facilitates group discussions and parent support groups, promoting positive parenting practices and early childhood development. The Program Manager will collaborate closely with the Enhanced Care Management (ECM) team and other agency programs to ensure holistic, coordinated services for families. The ideal candidate is a compassionate and organized leader who excels in mentorship, relationship-building, and advancing equitable, family-centered practices. Duties and Responsibilities: Provide direct supervision, coaching, and reflective supervision sessions for Parent Educators. Oversee case assignments, home visit schedules, and service delivery to ensure equitable workloads and consistency with the PAT model. Monitor program fidelity and compliance with Parents as Teachers National Center standards, funder requirements, and internal policies. Review and approve staff documentation, ensuring accuracy and timely entry into the data management system. Facilitate staff onboarding, ongoing training, and professional development opportunities to maintain up-to-date knowledge of the PAT model and evidence-based practices. Support Parent Educators in problem-solving family needs, crises, or barriers with a trauma-informed and strengths-based approach. Lead program evaluation and continuous quality improvement efforts, using data to guide practice and report on outcomes. Maintain regular communication with the Parents as Teachers National Center, funders, and community partners to coordinate services and sustain strong collaborative relationships. Represent the program at meetings and in the community, promoting program goals and outcomes. Meet with Program Supervisor weekly to ensure that goals are being met and challenges are communicated Conduct parenting workshops and other educational sessions on a multitude of topics. Partner with families to improve well-being, reflect on parenting styles, and facilitate discussions to promote healthy development. Develop and distribute educational materials on child development and parenting strategies. Facilitate group discussions and support groups for parents. Prepare and conduct monthly or bi-monthly home visits, including visits to vulnerable populations. Conduct screenings and assessments for parents and children. Plan, provide, and document personal visits focused on parent-child interaction, development-centered parenting, and family well-being. Use the PAT Foundational curriculum to share research-based information with families. Ensure timely and accurate submission of all required documentation to comply with program policies and regulatory requirements. Create and maintain a supportive environment for family involvement in students' education. Work collaboratively with schools and community-based organizations to create programming or co-facilitate groups or programs. Assist with flyers and other marketing material to increase outreach to parents and families Work collaboratively with Enhanced Care Management (ECM) Supervisor and ECM Case managers to effectively serve families throughout Shasta County. Provide Crisis Hotline coverage (may include nights, evenings and weekends). Knowledge, Skills and Abilities: Ability to conduct educational sessions and workshops effectively. Strong assessment skills for evaluating family needs. Capability to develop and distribute relevant educational materials. Facilitation skills for group discussions and support groups. Ability to engage and support vulnerable populations. Strong interpersonal skills to build partnerships with families. Deep understanding of trauma-informed care principles and best practices in supporting survivors of violence Experience working with culturally diverse populations and a desire to implement best practice in addressing their needs to bring about equitable outcomes. Respect for others experiences, opinions, language, culture, and knowledge Event planning skills for family-related activities and connections. Proficient in conducting developmental screenings and assessments. Knowledge of research-based parenting strategies and curriculum. Ability to maintain accurate documentation and meet program requirements. Skills in fostering family involvement in educational settings. Education and Experience: Masters degree in early childhood education, social work, counseling, psychology or related field. BBS Registration number preferred. Experience working with parents and young children. Strong communication and interpersonal skills. Knowledge of child development, parenting techniques, and special education policies and practices. Ability to work independently and as part of a team. Experience working with families and students from diverse backgrounds. Expertise in providing Parent Education Materials structure. Proven experience organizing workshops and other events. Experience with Community Supports Program preferred Physical Requirements: The role may require long periods of sitting during meetings or standing to facilitate group discussions or presentations both onsite and in the community. May occasionally need to lift and transport program materials, files, or equipment for meetings and events (typically up to 25 pounds). Ability to move between different locations for meetings, workshops, and client interactions. This may include walking to various areas within the office or other facilities. The role requires clear communication with clients and team members, which may include the use of video conferencing or in-person discussions. Visual acuity for reviewing documents and monitoring group dynamics is required. Rate of Pay: $75,000 - $85,000 per year (DOE) Benefits: Health Insurance Dental Insurance Vision Insurance 401(k) package Prestige Urgent Care Membership Paid Time Off Who We Are: One SAFE Place and Childrens Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Childrens Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Childrens Legacy Center assists One SAFE Place with operations and enhances OSPs impact. Through One SAFE Places participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization. Childrens Legacy Center and One Safe Place are At-Will Employers Childrens Legacy Center and One Safe Place are Equal Opportunity Employers

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers. Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all. EDMO's growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization's commitment to quality programming and equitable access has been acknowledged through various accolades, including: Recipient of the 2020 NSLA Excellence in Summer Learning Award Voted "Best of the Bay" for 15 consecutive years Featured on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, NPR Forum, and more! With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility. Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness! Position Overview: The Program Manager is responsible for overseeing all aspects of their assigned comprehensive after-school program. This includes pre-season training, in-season program management, staff coaching and management, and interactions with students and parents. The Program Manager ensures the smooth operation of daily program activities, which include snack time, outdoor play, homework help, and SEL (Social-Emotional Learning) and STEAM (Science, Technology, Engineering, Arts, Mathematics) activities. Exact parameters and daily schedules vary by partnership/site and the Program Manager is accountable for catering tools and information from the larger company to the specifics of their partnership/site. This is an on site role. Key Responsibilities: Maintains a positive relationship all key contacts of the Partnership. Has healthy and positive relationships with all site staff including Principals, Office Staff, Teachers and Custodians. Meets regularly with any relevant site staff to ensure smooth collaboration between the EDMO program and host site and adheres to any and all site specifications. Manages site budget and ensures all line items are within agreed upon budget. Creates bi-weekly touchpoints to reconcile actuals with agreed upon budget. This includes flex budget (site specific supplies), all payroll expenses and when applicable staff appreciation and professional development. Ensures payroll is on budget based on the agreements between EDMO and District Partners. Oversees payroll and ensures timesheets are accurate and overtime is under budget. Manages, directs, and coordinates the programs for assigned location(s). Leads accountability for the site for which they are the Program Manager. Leads and supervises small and large employee teams, recognizes potential issues and applies problem solving methods as needed. Able to observe student behavior, assess its appropriateness and apply appropriate behavior management techniques, positive redirection, or appropriate corrective action as necessary to support students in making positive behavior choices, while collaborating with the Program Culture Manager when needed. Collaborates with the Recruiting team to recruit, hire, and train effective program staff, capable of managing and leading a classroom and ensuring that staff are delivering EDMO's comprehensive after-school curriculum. Maintains ongoing, supportive coaching, progressive counseling and goal setting for program staff. Conducts performance reviews and evaluations for program staff. Implements all EDMO's program policies and procedures. Closely follow all training guides, tools and written policies and be the expert on where to find answers from the provided tools when needed. Plans and implements program activities for “Community Week” that are culturally relevant, developmentally appropriate and consistent with EDMO values and submits plans within deadlines to the Program Culture Manager. Adheres to program standards including safety and cleanliness. In addition, ensures the safety and well-being of all staff, children, and parents, fostering a positive program environment. Leads all site staff meetings and training, including regular refreshers and safety demonstrations. Trains, coaches and manages a team of Instructors (and a Site Assistant, if applicable). Participates in all program training, professional development, and in-season meetings. Provides exceptional customer service by anticipating and addressing any issues involving children, staff, partners, site staff or parents. Communicates with parents as needed to keep them informed about their child's experiences in the program. Manages site inventory, ensuring that all necessary materials are requested, received, and organized. Exemplifies the EDMO Method by demonstrating and promoting the SEL skills of Self-Awareness, Problem-Solving, Advocacy, Collaboration, and Empathy. Completes all assigned tasks and maintains all assigned deadlines. Performs all other duties as assigned to support the success and continuous improvement of the program. Requirements Knowledge, Skills, and Abilities: Passion and experience working with children. Experience working with youth of all ages. Previous involvement or experience in an after-school environment, either as staff or as a participant. Proven experience in hiring, coaching and managing a team of employees. Experience building and maintaining relationships with key stakeholders. Ability to work effectively with a diverse team. High sense of responsibility and dependability. Strong communication skills, especially in interactions with parents and via computer (emails, slack to other EDMO staff, etc). Skilled in problem-solving, multi-tasking, creativity, and flexibility. Experience in facilitating groups of children and proven classroom management. A large supply of costumes and/or a plethora of skits and songs is a plus! Education Requirements: Candidates must meet one of the following criteria: Bachelor's degree in education or a related field Completion of 48 college units Ability to take and pass the EDMO Instructional Exam Additionally: CPR/First Aid Certification is required by the start date. The certification must include an in-person CPR component. If you are not already certified, some compensation will be provided to help obtain the certification. Physical Requirements: Physical Abilities And Working Conditions: The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Vision: Ability to read small print and view a computer screen for prolonged periods. Hearing: Ability to tolerate exposure to noisy conditions. Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer. Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Strength: Ability to lift, push, pull and/or carry objects which weigh up to 50 pounds on a frequent basis. Incumbents may be required to to move bins of supplies off of delivery trucks and into needed classrooms/spaces or to physically restrain parties involved in a conflict. Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors and outdoors. Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgment and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress EDMO OFFERS: Workplace Culture and Environment: An inclusive, supportive, and growth-oriented workplace. A diverse workforce fostering a collaborative, people-oriented culture. Employee Benefits: New hire welcome package/gift. Health Benefits: Medical, Dental, Vision, Life AD&D. Paid Time Off. Holiday Pay: 13 Federal Holidays + winter holidays (TBD closure days in December - January) - subject to specific site/school schedules. After one year and 1000 hours of service, 401k with matching (immediate vesting when contributions begin). Pretax Health and dependent care flex plans. Employee Assistance Programs (EAPs), including employee discounts on wellness and pet insurance. Professional Development: Learning and development opportunities through LinkedIn Learning. COMPENSATION: This is a Full time, regular exempt position. The salary is $68,000 annually and will be commensurate with experience and location. EDMO is an equal opportunity employer that is committed to diversity, equity inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDMO makes hiring decisions based solely on qualifications, merit, business needs at the time, and organizational value fit. Salary Description $68,000 annually

Requirements EXPERIENCE, EDUCATION AND LICENSURES: High school diploma or equivalent required. Associate or bachelor's degree required. Minimum of 3 years' experience in workforce development, employment services, or job placement. Strong knowledge of labor markets, workforce programs, and community resources, particularly in the Greater Los Angeles area. Experience in nonprofit, social service, or government-funded employment programs, preferred. Must have access to reliable transportation and provide proof of a current California driver's license. Bilingual (English/Spanish) skills, a plus. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of WIA/WIOA, DOR, or similar workforce development programs. Understanding employment law, EEO regulations, and ADA requirements. Familiarity with the challenges faced by justice-affected job seekers. Strong communication skills across written, verbal, online, and virtual platforms. Proficiency with office productivity software such as Microsoft 365 and Google Workspace. Ability to monitor and motivate learner participation, engagement, and performance. Proven ability to collaborate proactively, concisely, and persuasively within and across teams. Skilled in interacting effectively at all organizational levels and across diverse cultures. Ability to function as a team member and lead projects, as needed. Flexibility and adaptability to changing external environments and organizational needs. #ZR Salary Description $69,000 - $75,000 (Depending on Experience)

COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. POSITION SUMMARY: The Jobs Program Manager connects Union Rescue Mission (URM) participants with education, training, and sustainable employment opportunities. Acting as a connector between job seekers and employers, this position cultivates partnerships with businesses, training providers, and community organizations while guiding participants through assessments, career planning, skill-building workshops, and job placement. This position blends workforce development, apprenticeship, planning, coordination, delivery, and project execution in conjunction with life transformation and emergency service teams across sites. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. ESSENTIAL FUNCTIONS: Serve as the primary manager between URM Jobs program participants and employment opportunities/employers. Oversee and maintain partnerships with employers, unions, training providers, and workforce development boards to expand job placement options. Visit employer and workforce development partner sites, creating pathways to sustain employment and workforce innovation opportunities. Conduct labor market research to align training programs and workshops with current industry demand. Manage jobs program representatives' duties in preparing participants for hiring events, interviews, and apprenticeship programs. Ensure the jobs program holds a high standard for completion of resumes, applications, and participant profiles to match candidates with suitable employers, collaborating with Jobs Program Representatives and Apprenticeship Coordinators. Assist the Learning Center staff and team members with enrolling participants in vocational schools, certificate programs, and continuing education. Maintain respectful and effective communication with internal and external stakeholders. Track and report on program outcomes, including job placements, apprenticeships, and retention, with follow-up support provided on monthly, quarterly, and annual intervals. Attend relevant meetings and prepare case notes and feedback on participant progress and attendance. Encourage a growth mindset among guests regarding their educational and career development needs and goals. Conducts other tasks and projects assigned by the Learning Center Director. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. Supervisory Duties: Supervise Jobs Program Representatives. Planning, assigning, and directing work. Coaching and evaluating employee performance. Recognize achievements and provide corrective feedback, when needed. Address employee concerns and facilitate conflict resolution. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job. Required manual dexterity for occasional reaching and lifting small objects, and operating office equipment. Regular movement includes standing, walking, and sitting. Ability to lift curricular materials, books, devices, and other equipment, as needed. Must be able to lift at least 25lbs. Travel, as required. WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment. Indoor classrooms, office setting, and occasional off-site activities. This position predominantly works indoors in a high traffic office setting. Noise levels are considered low to moderate, with regular interruptions and inquiries. Occasional same day work between site locations, partner sites, and program functions. Requirements EXPERIENCE, EDUCATION AND LICENSURES: High school diploma or equivalent required. Associate or bachelor's degree required. Minimum of 3 years' experience in workforce development, employment services, or job placement. Strong knowledge of labor markets, workforce programs, and community resources, particularly in the Greater Los Angeles area. Experience in nonprofit, social service, or government-funded employment programs, preferred. Must have access to reliable transportation and provide proof of a current California driver's license. Bilingual (English/Spanish) skills, a plus. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of WIA/WIOA, DOR, or similar workforce development programs. Understanding employment law, EEO regulations, and ADA requirements. Familiarity with the challenges faced by justice-affected job seekers. Strong communication skills across written, verbal, online, and virtual platforms. Proficiency with office productivity software such as Microsoft 365 and Google Workspace. Ability to monitor and motivate learner participation, engagement, and performance. Proven ability to collaborate proactively, concisely, and persuasively within and across teams. Skilled in interacting effectively at all organizational levels and across diverse cultures. Ability to function as a team member and lead projects, as needed. Flexibility and adaptability to changing external environments and organizational needs. Salary Description $69,000 - $75,000 (Depending on Experience)

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $80096.61 - $84312.22Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE Program Manager III manages a large, complex program with multiple functions or services according to contract and budget guidelines. Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff, overseeing resources and coordinating the efforts of the program team members including VOALA sub-contractors, community partners, and ongoing outreach as it pertains to the target population. The Program Manager III will assure that all goals and objectives are accomplished according to plan. DUTIES AND RESPONSIBILITIES Develop and manage project budget, project development, performance goals, and service delivery for service programs in accordance with stated grant requirements Develop program policies, procedure plans, and associated communications documents Proactively manage changes in project scope, identify potential crises, and devise contingency plans Develop best practices and tools for project execution and management Train, coach, and manage service team on program requirements, tools, and methods to meet those requirements Effectively communicate project expectation to team members and senior management in a timely and clear fashion Delegate tasks and responsibilities to appropriate personnel Manage multiple teams of staff located at various work sites Monitor and verify services provided to each participant on a regular basis and determine the quality and effectiveness of services provided Ensure program interim and final goals and requirements are achieved Prepare monthly budget reports and proposals Estimate and allocate resources that participants may need in order to achieve project goals Create and analyze budget, reports, and program goals Communicate with funder on an ongoing basis Collaborate with community partners for services and housing opportunities to program participants Coach, mentor, and supervise project team members and influence them to take positive action and accountability for their assigned work Collaborate with other VOALA programs and community partners and representing the interests of the agency, the program and its participants in all networking and public relations opportunities Effectively prioritize and execute tasks in high pressure situations Other duties as required ESSENTIAL DUTIES: PROGRAM AND BUDGET DEVELOPMENT: • Develop program policies, procedure plans, and associated communications documents • Proactively manage changes in project scope, identify potential crises, and devise contingency plans • Develop best practices and tools for project execution and management WORKFORCE MANAGEMENT: Train, coach, and manage Homeless Services team on program requirements, tools, and methods to meet those requirements. MULTIPLE LOCATIONS: Manage multiple teams of staff located at various work sites BUDGETING RESOURCES: FUNDER FOCUS: Ensure subordinate Programs are accountable and meet Funder Requirements, communicate with funder on an ongoing basis. COORDINATION OF SERVICES: Collaborates with other service providers to link various programs to community resources and supportive services. COORDINATION WITHIN VOALA: Collaborate with other VOALA programs and community partners and representing the interests of the agency, the program and its participants in all networking and public relations opportunities. PLANNING AND ORGANIZATION: Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources. CHANGE LEADERSHIP: Identifies better, faster, more efficient ways to achieve the mission of VOALA. Community Outreach. Coaches and mentors junior staff. Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years). EXPERIENCE: 5 years of experience in Social Services Program Management, Coordination or Supervision Minimum of 4 years of direct experience in Staff Management Experience in Homeless Services, Department of Mental Health and/or Substance Use Disorder (DMC) Programs Budget Management / Oversight Experience Experience managing programs with over 10 staff, serving clients with multiple modalities PREFERRED QUALIFICATIONS: Master of Social Work or discipline related to Program services History of working with multiple community partners, existing relationships a major plus. Experience connecting clients to community and government resources. Experience serving the target community (veterans, homeless, at-risk youth, et cetera) Extensive experience with large and complex social services programs, serving clients with various levels of acuity and need. Bilingual in English and Spanish. Well informed of organizational priorities and procedures. Knowledge about community resources Experience with HMIS and other relevant databases used by partner service providers Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionDescription: COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. POSITION SUMMARY: The Jobs Program Manager connects Union Rescue Mission (URM) participants with education, training, and sustainable employment opportunities. Acting as a connector between job seekers and employers, this position cultivates partnerships with businesses, training providers, and community organizations while guiding participants through assessments, career planning, skill-building workshops, and job placement. This position blends workforce development, apprenticeship, planning, coordination, delivery, and project execution in conjunction with life transformation and emergency service teams across sites. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. ESSENTIAL FUNCTIONS: Serve as the primary manager between URM Jobs program participants and employment opportunities/employers. Oversee and maintain partnerships with employers, unions, training providers, and workforce development boards to expand job placement options. Visit employer and workforce development partner sites, creating pathways to sustain employment and workforce innovation opportunities. Conduct labor market research to align training programs and workshops with current industry demand. Manage jobs program representatives' duties in preparing participants for hiring events, interviews, and apprenticeship programs. Ensure the jobs program holds a high standard for completion of resumes, applications, and participant profiles to match candidates with suitable employers, collaborating with Jobs Program Representatives and Apprenticeship Coordinators. Assist the Learning Center staff and team members with enrolling participants in vocational schools, certificate programs, and continuing education. Maintain respectful and effective communication with internal and external stakeholders. Track and report on program outcomes, including job placements, apprenticeships, and retention, with follow-up support provided on monthly, quarterly, and annual intervals. Attend relevant meetings and prepare case notes and feedback on participant progress and attendance. Encourage a growth mindset among guests regarding their educational and career development needs and goals. Conducts other tasks and projects assigned by the Learning Center Director. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. Supervisory Duties: Supervise Jobs Program Representatives. Planning, assigning, and directing work. Coaching and evaluating employee performance. Recognize achievements and provide corrective feedback, when needed. Address employee concerns and facilitate conflict resolution. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job. Required manual dexterity for occasional reaching and lifting small objects, and operating office equipment. Regular movement includes standing, walking, and sitting. Ability to lift curricular materials, books, devices, and other equipment, as needed. Must be able to lift at least 25lbs. Travel, as required. WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment. Indoor classrooms, office setting, and occasional off-site activities. This position predominantly works indoors in a high traffic office setting. Noise levels are considered low to moderate, with regular interruptions and inquiries. Occasional same day work between site locations, partner sites, and program functions. Requirements: EXPERIENCE, EDUCATION AND LICENSURES: High school diploma or equivalent required. Associate or bachelor's degree required. Minimum of 3 years' experience in workforce development, employment services, or job placement. Strong knowledge of labor markets, workforce programs, and community resources, particularly in the Greater Los Angeles area. Experience in nonprofit, social service, or government-funded employment programs, preferred. Must have access to reliable transportation and provide proof of a current California driver's license. Bilingual (English/Spanish) skills, a plus. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of WIA/WIOA, DOR, or similar workforce development programs. Understanding employment law, EEO regulations, and ADA requirements. Familiarity with the challenges faced by justice-affected job seekers. Strong communication skills across written, verbal, online, and virtual platforms. Proficiency with office productivity software such as Microsoft 365 and Google Workspace. Ability to monitor and motivate learner participation, engagement, and performance. Proven ability to collaborate proactively, concisely, and persuasively within and across teams. Skilled in interacting effectively at all organizational levels and across diverse cultures. Ability to function as a team member and lead projects, as needed. Flexibility and adaptability to changing external environments and organizational needs. #ZR