Substance Abuse Counselor jobs at Volunteers of America Los Angeles

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $71,694.60 - $75,468 PER YEAR BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. HEAD START/EARLY HEAD START For children aged three to five we offer early education, child development, nutrition, parenting support and preparation for elementary school. All children receive educational experiences that are developmentally, culturally, and linguistically appropriate. The focus is on readiness to move to kindergarten. Literacy, numeracy, and social/emotional development are areas measured for growth and development. JOB SUMMARY AND PURPOSE The Mental Health Specialist II is responsible for providing a broad spectrum of mental health services, including mental health promotion, harm prevention, early identification of mental health concerns, and referrals for treatment of children and families. Reporting to and in coordination with the Mental Health Clinical Coordinator, the Mental Health Specialist II shall increase the quality of mental health services by assessing child mental health concerns, determining appropriate mental health care and follow-up, and provide clinical services to children and families with mental health needs in accordance with Head Start Performance Standards. Work in conjunction with program content areas as needed to ensure a holistic approach. ESSENTIAL JOB FUNCTIONS: Design, operate and maintain a HIPAA - complaint system for identifying each client and his/her identified personal and community supports including, but not limited to the Mental Health Services Provider Be knowledgeable of community services and supports including, but not limited to health care, child care, alcohol and substance abuse treatment, education, and/or employment services and self-help groups, and make this information readily available Ensure face to face contact with each client at least 2 times per month Conduct ongoing assessments/evaluations to monitor progress and provide appropriate interventions as needed, including coordination with the Mental Health Clinical Coordinator Coordinate onsite and/or offsite self-help groups and tenant councils that plan social activities for residents Provide life skills training which includes, but is not limited to, health education, money management, housekeeping, menu planning, meal preparation, and being a good neighbor ESSENTIAL DUTIES: In coordination with the education personnel, assist children in participating in emotional, cognitive, and social development toward the overall goal of social competence Provide all children with linkages to necessary mental health services to ensure that children and families achieve the full benefits of participation in the program. Provide mental health education to parents of children enrolled in the program by participating in parent meetings, home visits, Health advisory meetings, or other methods determined effective. Plan and prepare mental health education trainings, for staff, on determined topics or as requested Conduct Mental Health Planning, intra- agency procedure formulation, staff development and wellness development of wellness curriculum through evaluation process and training Conduct ongoing assessments/evaluations to monitor progress and provide appropriate interventions as needed, under supervision of the Mental Health Clinical Coordinator Directly reports to Mental Health Program Manager, participates in clinical supervision to consult on individual and group cases to explore appropriate direction of clinical treatment. Encourage the provision of a classroom and home environment that enhances feelings that increase well-being in children and parents by observation and consultation with parents and staff Attends all meeting required by the funding source and agency management; prepares and submits required reports promptly and accurately. (Note: Travel required.) Identifies resources that are necessary to enhance program implementation; Maintain and monitors federal compliance with HSES Performance Standards in all content areas Travel to all program sites to provide technical assistance. Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months' prior Annual Influenza vaccination (between Nov. 1st - Mar. 31st) Pertussis (whooping cough) and measles immunization Health screening at the time of employment Requires ability to interact with children in a busy environment including, but not limited to: Able to lift up to 50 lbs. Frequently kneel and squat Ability to move quickly EDUCATION: Master's degree in social work, psychology, or counseling from fully-accredited college or university. Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ACSW) or Associate Marriage and Family Therapist (AMFT)studies EXPERIENCE: 1 year of experience working with children and families in a clinical setting PREFERRED QUALIFICATIONS: Licensed by the Board of Behavioral Sciences as a Clinical Social Worker (LCSW) or Marriage and Family Therapist (LMFT) 2 years of experience working with children and families in a clinical setting Experience working with the homeless population and participants from various backgrounds; particularly people with diagnosed mental health issues Creative curriculum Skilled with Childplus software Bilingual: English and Spanish (oral and written) Understanding of population being served and knowledge of culturally responsive evaluation methodology. Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Specialist I provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Care Coordination, Case Management of assigned case load, System and Housing Navigation Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Must drive to client meetings and home visits on a regular basis Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Valid California Driver s license and reliable vehicle in order to make home visits. EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (two years total). Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $32.24 - $33.94 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The VOALA Clinical Counsellor shall work in conjunction with the Senior Program Manager and other program staff to provide clinical counseling and crisis intervention to survivors of human trafficking in a comprehensive wrap-around case management approach utilizing a trauma-informed, strengths-based, culturally sensitive and survivor-centered model. The Clinical Counselor will establish trust and rapport with survivors of human trafficking, ensuring confidentiality and protection of identity within confines of the law DUTIES AND RESPONSIBILITIES Assist Case Managers in providing crisis counseling/stabilization, needs assessments and developing Individual Service Plans for human trafficking survivors Conduct individual and group clinical counseling with survivors, as indicated in their ISPs, incorporating the following Evidence-Based Practices: Trauma-Informed Care, Positive Youth Development, Ending the Game, Cognitive-Behavioral Therapy, Motivational Interviewing, Seeking Safety, and Harm Reduction Conduct individual and group clinical counseling with children of survivors, as needed Provide active support and advocacy to ensure supportive services for victims and their children are secured, as indicated in the ISPs Actively manage case files and daily progress notes per VOALA and Cal OES protocol Actively participate in care coordination teams to ensure an intensive wrap-around approach to service delivery, including aftercare, for survivors Participate and assist with community awareness events, including providing survivor awareness and identification training to law enforcement, FBOs and CBOs Maintain and build partnerships and coalitions with other community and government agencies providing relief to human trafficking survivors Participate with other staff on a rotating schedule to provide an immediate, sensitive response for survivors on a 24/7 basis, including coordination with law enforcement Actively participate in weekly supervision with Program Manager to process transference and counter transference issues that may arise as a result of service delivery Other duties as assigned. ESSENTIAL DUTIES: Identifies appropriate clinical counseling and crisis intervention to survivors of human trafficking; Assist Case Managers in providing crisis counseling/stabilization, needs assessments and developing Individual Service Plans for human trafficking survivors Conduct individual and group clinical counseling with survivors, as indicated in their ISPs, incorporating the following Evidence-Based Practices: Trauma-Informed Care, Positive Youth Development, Ending the Game, Cognitive-Behavioral Therapy, Motivational Interviewing, Seeking Safety, and Harm Reduction; Conduct individual and group clinical counseling with children of survivors, as needed Assists in conducting evidence-based training for staff on an ongoing basis. Responds to and intervenes in crisis situations. Conducts clinical reviews of case files, to monitor client progress, and effectiveness of diversion interventions. Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Master s Degree (Social Work, Social Services, public administration, public health or related field) EXPERIENCE: Minimum total 3 years of experience working with trauma-informed care to homeless or the vulnerable youth. PREFERRED QUALIFICATIONS: Active LSW, MFT, AFT OR SUDCC Level III certificates Priority for this position will be given to hiring a survivor of human trafficking. Bilingual (English and Spanish) preferred Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.