Case Manager jobs at Volunteers of America Upstate New York

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Title: Case Manager Pay Range: $24.72 - $26.37, Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: Conducting initial intake assessments and promptly addressing critical needs. Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals. Orienting clients to the shelter program, its requirements, and potential consequences. Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services. Assisting non-working clients in accessing Public Assistance. Completing psycho-social assessments within the first 30 days of intake. Monitoring and tracking client progress. Empowering clients to actively participate in their own planning and goal setting. Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate. Connecting clients with suitable resources to help them achieve their goals. Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency. Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality. Reporting critical incidents immediately to the Site Director/Director of Social Services. Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing. Treating all clients, visitors, and employees with kindness, respect, and dignity. Serving as an advocate for clients when necessary. Providing periodic case management and counseling, extending one year beyond the client's departure. Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals. Escorting clients to housing viewings, DHS or HRA appointments as required. Facilitating suitable housing placements for clients. Ensuring that case notes are completed within 24 hours after client meetings. Offering support as a substitute for other staff when needed. Performing general clerical duties. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: Bachelor's degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience. Associate degree in human services or a related field with a minimum of 4 years of direct social service experience. High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience. Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality. Proficiency in navigating community resources. Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening. Capacity to remain composed in crisis situations. Demonstrated ability to collaborate effectively with diverse groups. Proven capability to manage multiple tasks efficiently under pressure. Outstanding organizational skills, attention to detail, and efficiency. Possessing maturity, integrity, and sound judgment. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. Job Type: Full-time Benefits: 403(b) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Purpose: Care Management is a service that helps children with chronic physical or emotional issues obtain and utilize the medical, social and community services they need to get and stay healthy. Care Coordinators learn all they can about the child and family's unique needs. They work with other care providers to develop a plan of care and help members determine and take the actions needed to make and keep appointments, adhere to medications, obtain educational and health advocacy, and access benefits. Position Overview: The Social Work Supervisor will not only oversee the coordination of services for children with chronic medical and/or behavioral health conditions, but also provide hands-on support to the families we serve. The role involves converting cases from Outreach to Enrollment and managing a small caseload of children with high-risk behaviors. The Social Work Supervisor role is pivotal in connecting children and families to the services needed to stay as healthy as possible and avoid unnecessary trips to the emergency room. In collaboration with the care coordination team, the Social Work Supervisor will assist with completing risks and needs assessments, developing person-centered care plans, scheduling, and tracking appointments, educating members, and coordinating other aspects of members' health and community services. The role will require some evening availability and on-call coverage. As this is an evolving program, additional responsibilities will be added. KEY ESSENTIAL FUNCTIONS: Provides regularly scheduled weekly supervision to care management staff members of the NYC team, and Staten Island as needed. Provides administrative oversight to ensure compliance with TJB, DOH, and CBC standards. Monitors service provision, referrals, and census data to maintain program effectiveness. Manages billing processes, utilizing both electronic and manual systems, to ensure accuracy and timeliness of documentation and assessment completion. Oversees and completes outreach, enrollments, discharge processes, and decisions in alignment with program protocols. Manages caseload of high-risk cases to ensure that appropriate continuity of care is provided. Ensures follow-up on quality assurance activities including corrective action, client satisfaction surveys, and audits. Monitors and addresses high-risk incidents promptly in accordance with organizational policies. Conducts community outreach, fostering strong linkage relationships with service providers. Participates in network/coalition meetings. Covers for the Director in his/her absence. CORE COMPETENCIES for the position include: Expertise in Mental Health: Knowledge of severe mental illness and serious emotional disturbance. Critical Thinking & Problem-Solving: Ability to assess complex situations and implement effective interventions. Trauma-Informed Care: Delivers services with sensitivity to trauma and cultural considerations, incorporating an anti-oppressive lens. Proactive Engagement: Continuously monitors client needs and actively facilitates engagement. Relationship Building: Strengthens connections with individuals, families, and communities through meaningful interactions. Empowerment & Strength-Based Approach: Identifies and leverages individual, family, and community strengths to promote resilience. Intervention Development & Adaptation: Designs, evaluates, and modifies interventions to achieve measurable outcomes. Documentation & Compliance: Accurately records assessments, plans, and interventions to maintain service quality. EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position): • Licensure (LMSW, LCSW, LMHC, LMFT, LCAT) in a Behavioral Health or related field. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals): A valid driver's license and access to a vehicle (preferred); A valid NYS ID for all boroughs. A minimum of three years of related experience with the target population is required to work with Children. Experience working in interdisciplinary teams; experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill. Excellent written communication, verbal communication and customer service skills Fluency in a second language such as Spanish, Mandarin, or Russian is preferred but not mandatory COMPUTER SKILLS REQUIRED (List the computer skills needed): Intermediate computer proficiency and knowledge of Microsoft Office, and ability to learn electronic health records and other software as required. VISUAL AND MANUAL DEXIERITY: Ability to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens Able to input data into various agency and city/state electronic health records Limited applications of manual dexterity and hand-eye coordination. Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required WORK ENVIRONMENT / PHYSICAL EFFORT The work environment varies from office-based interaction with co-workers and members (20-40% of the time) to serving members in their homes and in other community settings (e.g. hospitals, clinics, benefit offices) 60%-80% of the time. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be. To perform the essential functions of this job, the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds. To perform the essential functions of this job, the candidate is routinely required to sit (30% of the time), stand (35% of the time), and travel to and from appointments using varied public and private transportation options (35% of the time). Risks/hazards associated with the position are those which may be encountered traveling around New York City. Frequent travel throughout NYC. If you join us, you'll have these great benefits: Generous time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Salary Hiring Min Rate 65,000 USD

ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The counselor will provide assessment, counseling, advocacy, and referral services to child witnesses of gender-based violence and survivors of teen dating violence. They will work with the clinical team to provide holistic, trauma-informed, and survivor-centered clinical services. They will utilize a trauma-informed approach to promote clients' rights and provide services in a manner that emphasizes safety, respect, and dignity. They will provide strength-based guidance and work to resolve the impact of gender-based violence in their young lives. They will also provide information and outreach to the community. The ideal candidate will bring a passion for social justice and work collaboratively with the clinical team. Counselor will be working from NYC Family Justice Center, Bronx, NY. RESPONSIBILITIES Complete clinical assessments and treatment plans for children and teens referred for counseling; Provide mental health services for children and teens (from 0-21 years old) including short term individual counseling and crisis intervention with individuals and their families; Collaborate with staff at other Sanctuary for Families sites and Bronx Family Justice Center Partner agencies to provide holistic services; Advocate for and assist families/individuals in the negotiation of service delivery system to ensure receipt of appropriate clinical and related services; Demonstrate competence in evidence-based modalities such as CPP (Child Parent Psychotherapy) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy); Develop effective relationships with children and families; Liaise effectively with other professionals in and out of the Bronx Family Justice Center and DA's office in order to meet the needs of the clients; Facilitate appropriate clinical groups for clients, including, but not limited to, parenting skills groups; Participate in team and agency meetings, individual supervisory meetings, case conferences and other meetings as requested; Complete all appropriate paperwork, including case notes and reports, in a timely manner; Assist with children's room coverage to support team in providing services to families seeking services; Conduct outreach and training related to gender based and domestic violence; Perform other duties as assigned by the Clinical Supervisor; Provide support and supervision to MSW interns as needed. LMSW, LCSW, LMHC or similar degree. A minimum of one (1) year of relevant work experience with victims of domestic violence, including work with children; Experience providing counseling and supportive services to domestic violence survivors and their families; Experience facilitating support groups and dynamic community workshops; Ability to work flexible hours, a mix of hybrid and remote work; Ability to work two late evenings (up to and including 7:30 PM) a week and to maintain a flexible work schedule Interest in working with clients from diverse backgrounds; Computer literate in Microsoft applications required; Familiarity with virtual telehealth platforms such as Microsoft Teams and Zoom Bilingual (Spanish) a plus. Budgeted Salary: $68,429 - $75,588 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. Completes client assessments to include, intake assessments, overall client assessments, risk assessments Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. Interprets and explains agency policies and procedures to residents. Develop safety plans Provide individual and family counseling. Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment Advocates on behalf of residents with other services providers. Links residents to community-based programs and collaborates with other services providers May run groups under supervision Participates in audit preparation. Other duties as assigned. Team Process Participates in weekly case conference Participates in intake, assessment, discharge, and follow-up conferences. Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. Participates in planning and execution of special and holiday events. Documentation Files incident reports as appropriate. Completes regular and timely documentation of all resident interactions, including progress and informational notes. Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: Excellent engagement and assessment skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management : Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: Master's degree in Social Work, LMSW or LCSW certification preferred A minimum of 1-year experience in Human Services preferred Additional Qualification needed: Willingness to work with individuals with experiences of mental illness, and substance use. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Able to input data into relevant systems Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community.

A nonprofit home health organization in New York seeks a Family Advocate to support children and families in accessing essential resources. Responsibilities include assisting clients with public assistance entitlements, engaging families in services, and collaborating with care teams. Candidates should have a Bachelor's degree in social work or equivalent experience, and a valid driver's license. This role offers competitive pay and the opportunity to make a significant impact on the well-being of families in the community. #J-18808-Ljbffr

Schenectady Center is hiring a Social Worker (SW) in Schenectady, NY. Maintaining and/or improving resident's ability to control everyday physical needs and mental/psychosocial needs Identifying individual social and emotional needs Developing and maintaining individualized care plans Participating in the planning of the resident's admission, community re-entry or transfer to another facility Participating in interdisciplinary care plan meetings to ensure treatment of the social and emotional needs of the resident REQUIREMENTS: Bachelor's Degree in Human Services; Psychology or Social Work Long Term Care/ Subacute Experience Required About us: Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community-and being an active part of it-Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium. Equal Opportunity Employer -M/F/D/V

ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The Counselor will provide ongoing and trauma-informed comprehensive counseling services to adult survivors of domestic violence, trafficking, and/or other forms of gender violence. Assist the clients to move toward managing their trauma; understanding the impact of gender-based violence on their lives and that of their children; help them to reach economic stability through case management, advocacy, and referral if necessary, to organizations providing such services. Opportunity to work in supportive, team oriented environments at the Manhattan Family Justice Center. RESPONSIBILITIES Conducts evidence-based assessments and psycho-social interviews for adult survivors of domestic violence, trafficking, and other forms of gender-based violence. Provides comprehensive trauma-informed individual/group counseling services with trauma and strengths-based perspectives to help clients process, cope, and heal from experiences of gender-based violence. Provides safety planning, crisis intervention, advocacy, case management, and referrals to other related services as needed. Provides affidavits and testimony for immigration and other legal purposes. Conducts trauma-related and gender-based violence outreach and training to community organizations and institutions serving the community. Maintains accurate case records and utilizes internal database systems to track direct services to clients and outreach events. Conducts groups on an on-going basis. Performs other duties as requested by supervisor. ORGANIZATIONAL RELATIONSHIPS Maintains a network of contacts with other Social Service Agencies. Collaborates with and refers to external counseling programs when appropriate. Interacts and maintains open communication with clinical and other staff from the Family Justice Centers (FJC). Works collaboratively with agency staff across all sites. Professional Clinical License required to provide therapy/counseling. Demonstrated ability to work independently and as part of a team, including working collaboratively with professionals across disciplines, (e.g. domestic violence advocates, housing specialists, attorneys, police officers, government officials, workforce development professionals and other community-based agency staff). Experience and familiarity with relevant social services focusing on issues related to gender-based violence is strongly desired. Familiar with issues of trauma, violence prevention and victimization. Familiarity with NYC public benefits and housing systems is helpful. Able to work 1-2 late evenings per week. Fluency in Spanish required. Budgeted Salary: $68,429 - $75,588 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement. Work position is Full-time, Salaried/ Exempt. Work schedule is currently hybrid; must be able to meet job location schedule obligations. Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

Hours Per Week: 35 The Case Manager will be required to work at both of the following locations: Holliswood Older Adult Center ( Three days per week, 8AM-4PM ): 86-25 Francis Lewis Blvd, Jamaica, NY 1427 Brookdale Village Older Adult Center ( Two days per week, 8:30AM-4:30PM ): 1-31 Beach 19th Street, Far Rockaway, NY 11691 General Responsibilities: Under supervision of the Program Director of the Older Adult Center and the Director of Information and Assistance, the Case Manager is responsible to provide Information and Referral and Case Assistance services to participants at the center in person and remotely. Specific Duties and Responsibilities: Provision of specific information about health, welfare, education and social and recreation services available to serve the older adult client. Screens client eligibility for appropriate benefits and entitlements, assists with applying for benefits and provides advocacy in securing benefits and entitlements. Assists with arranging services such as transportation, homecare services, home delivered meals, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. Conducts community education and support groups. Informs supervisor of situations of crisis or circumstances where the worker requires further guidance. Participates in training and unit meetings Explains and interprets the agency's programs to clients. Works closely with community organizations to meet the needs of the clients. Completes required case records, reports and statistics, utilizing secure electronic databases as required. Performs other related tasks as requested or assigned. Requirements: Graduate of an Accredited College or University with B.S.W./or B.A./B.S. degree, or equivalent work experience. Must be available to participate in coverage of "Cooling Center Hours", “Make Up Days” or other necessary responses for older adult center members when ordered by City funders, which may require working extended hours during the week or weekends. Good oral and written communication skills (including record keeping skills) Some prior group leadership experience is preferred. Must be computer literate, including ability to learn and use program-specific software. Ability to read, write, speak and understand English. Knowledge of Spanish, Russian or Chinese dialects may be helpful Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Shift Schedule: Monday-Friday: 8AM-4PMHours Per Week: 35 The Case Manager will be required to work at both of the following locations: Starrett City Older Adult Center ( Three days per week: Tuesdays, Thursdays, and Fridays) HES Older Adult Center ( Two days per week: Mondays and Wednesdays ) This is subject to change based upon program needs. General Responsibilities: Under the supervision of the Program Director of the Older Adult Center and the Director of Information and Assistance, the Case Manager is responsible to provide Information and Referral and Case Assistance services to participants at the center in person and remotely. Specific Duties and Responsibilities: Provision of specific information about health, welfare, education and social and recreation services available to serve the older adult client. Screens client eligibility for appropriate benefits and entitlements, assists with applying for benefits and provides advocacy in securing benefits and entitlements. Assists with arranging services such as transportation, homecare services, home delivered meals, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. Conducts community education and support groups. Informs supervisor of situations of crisis or circumstances where the worker requires further guidance. Participates in training and unit meetings Explains and interprets the agency's programs to clients. Works closely with community organizations to meet the needs of the clients. Completes required case records, reports and statistics, utilizing secure electronic databases as required. Performs other related tasks as requested or assigned. Requirements: Graduate of an Accredited College or University with B.S.W./or B.A./B.S. degree, or equivalent work experience. Must be available to participate in coverage of "Cooling Center Hours", “Make Up Days” or other necessary responses for older adult center members when ordered by City funders, which may require working extended hours during the week or weekends. Good oral and written communication skills (including record keeping skills) Some prior group leadership experience is preferred. Must be computer literate, including ability to learn and use program-specific software. Ability to read, write, speak and understand English. Knowledge of Spanish, Russian or Chinese dialects may be helpful Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Shift Schedule: Monday-Friday: 9AM-5PMHours Per Week: 35 General Responsibilities: Under the supervision of the Program Director of the Older Adult Center and the Director of Information and Assistance, the Case Manager is responsible to provide Information and Referral and Case Assistance services to participants at the center in person and remotely. Specific Duties and Responsibilities: Provision of specific information about health, welfare, education and social and recreation services available to serve the older adult client. Screens client eligibility for appropriate benefits and entitlements, assists with applying for benefits and provides advocacy in securing benefits and entitlements. Assists with arranging services such as transportation, homecare services, home delivered meals, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. Conducts community education and support groups. Informs supervisor of situations of crisis or circumstances where the worker requires further guidance. Participates in training and unit meetings Explains and interprets the agency's programs to clients. Works closely with community organizations to meet the needs of the clients. Completes required case records, reports and statistics, utilizing secure electronic databases as required. Performs other related tasks as requested or assigned. Requirements: Graduate of an Accredited College or University with B.S.W./or B.A./B.S. degree, or equivalent work experience. Bilingual in Russian and English Must be available to participate in coverage of "Cooling Center Hours", “Make Up Days” or other necessary responses for older adult center members when ordered by City funders, which may require working extended hours during the week or weekends. Good oral and written communication skills (including record keeping skills) Some prior group leadership experience is preferred. Must be computer literate, including ability to learn and use program-specific software. Ability to read, write, speak and understand English. Knowledge of Spanish, Russian or Chinese dialects may be helpful Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Shift Schedule: Monday-Friday: 9AM-5PMHours Per Week: 35 DUTIES AND RESPONSIBILITIES: Under the direction of a Masters' level supervisor, responsible for the provision of crisis intervention, protective services and social casework on a voluntary or involuntary basis to a caseload of mentally and physically impaired, abused, and/or neglected older clients. In accordance with the standards of the social work profession, agency policies, and requirements of the funding source the individual will perform the duties itemized below. ● Conducts preliminary screening of applicants for service at case intake; screens for program eligibility; conducts triage for emergency intervention; ascertains short-term needs; and provides accurate and appropriate information and referral services to clients, families, and collaterals. ● Provides in-home and in-office assessments of the social and emotional needs of the older adult client and his/her family; utilizes prescribed standardized assessment instruments (i.e. PSA, EISEP-PATH); and secures appropriate assistance of other social work and/or professional consultants. ● Develops and implements written case plans to provide a full range of social services for older adult clients and family, including: o Provides individual and family counseling and guidance to resolve problems of the client(s) and family. o Prepares and disseminates appropriate information to clients and collaterals regarding the normal physical, social, and psychological development of individuals, challenges to functioning presented by conditions of impairment, disease, social stresses and dysfunction, and suggests methods used to cope and preserve individual functioning and autonomy. o Prepares specific information about health, welfare, education and recreation services available to serve the older client. o Screens client eligibility and applications for appropriate benefits and entitlement. o Arranges for direct provision of services such as homemaker, home health aide, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. o Evaluates clients' capacity to manage their own affairs and protect themselves from financial exploitation. o Assists in securing needed and legitimate financial management or guardianship arrangements. o Disburses monies as issued through JASA relief funds or client financial management services to secure needed goods and services. o Refers to, and maintains a cooperative relationship with, other community agencies to meet the needs of clients. ● Conducts ongoing in-home visits to evaluate client functioning, monitor risk, assess the status of current services, and update and revise the case plan; seeks appropriate guidance from the supervisor in situations requiring clarification and consultation. ● Extended Hours and Emergency Schedules: o May be required to carry a beeper/phone on evenings, weekends and holidays, with this responsibility shared by professional and supervisory staff on a rotating basis. May be called upon to respond to a crisis and to either spend time on the telephone or assist a client in-person. o In crisis situations, (e.g., "cold weather days") requiring visitation of clients lacking heat, or scheduled appointments for emergency medical or psychiatric examinations, or initiation of emergency homecare services, or implementation of court-ordered protective actions, may be instructed to report to work during times other than the normally scheduled work week, including evenings, weekends and holidays. ● Supervises community aides, interns and volunteers. ● Represents and interprets the agency at community conferences and meetings. ● Participates in training and unit meetings. ● Completes required case records, reports and statistics within mandated timeframes, utilizing computers, if so required. ● Handles special assignments and duties as assigned. QUALIFICATIONS: ● Graduate of an Accredited College or University with a B.S.W. or other BA-level degree or equivalent, preferably in psychology or gerontology. ● Good writing/record keeping skills. ● Ability to read, write, speak, and understand English. ● Must be computer literate, including ability to learn and use program-specific software. ● Ability to travel to clients' homes using mass transit and to negotiate any steps and barriers in clients' residences. ● Knowledge of Yiddish/Russian/Spanish/Patois may be helpful. ● Ability to understand and appreciate the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and their families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Make a difference in a family's life! Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives. Case Manager | Residential Reentry Center | Rochester, NY SUMMARY This position is responsible for providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement. JOB DUTIES AND RESPONSIBILITIES Work with Residential Reentry Center residents and former residents currently on home confinement to develop and execute individualized case plans. Establish good working relationships with related agencies to maintain a comprehensive referral network for residents. Conduct home visits and employment checks in accordance with VOA policies and relevant regulatory and funding sources. Provide pro-social life skills training and support on an individual and group basis, and provide follow up to assure residents are achieving set goals. Upload all progress notes (IPP) and other required documentation on R3M - Federal Bureau of Prisons case management program Transport and coordinate transportation for residents to services when needed. Maintain accurate records for all residents in accordance with VOA policies and relevant regulatory and funding sources. Attend all required trainings and maintain all required certifications. Provide evening and on-call services as scheduled. Other duties as needed. EXPERIENCE AND EDUCATION QUALIFICATIONS Associates' Degree with a Bachelor's Degree preferred in a social, human services, criminal justice or behavioral science program from an accredited college or university. Four years' of relevant experience may be substituted for a bachelor's degree or two years with an Associate's Degree. One year of experience working in human services, corrections or community-based services Valid NYS Driver's License Availability to work on-call and occasional evenings and weekends as required Strong organizational skills Working knowledge of MS Office products Proof of COVID 19 Vaccine or approved medical or religious exemption VOA provides comprehensive benefits for eligible employees including: Competitive Pay Paid Time Off Health, Dental, Vision Insurance Company Paid Life & LTD Insurance 403(b), & more! Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription JOB TITLE FLSA STATUS SALARY PROGRAM MANAGER Coordinator of Intensive Case Management Non-Exempt $70,000-$72,900 Drop-In Center Assistant Director of Mental Health Services WORKDAYS [ X ] Monday [ X ] Tuesday [X ] Wednesday [ X] Thursday [X ] Friday [X ] Saturday [ X] Sunday 35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote FUNCTION The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed. TOP RESPONSIBILITIES Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables. Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs. Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to. Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs. Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings). Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff. Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable. EDUCATION REQUIREMENTS [ ] High School [ ] Vocational Training [ ] Undergraduate Degree [ X] Masters Degree MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred. SKILL REQUIREMENTS TGNCNB Competency Proficient communication and writing skills. Knowledge of psychosocial needs of LGBTQ/homeless population. Basic assessment and/or interviewing. Computer and technology, data entry and documentation. Familiarity with trauma informed care and harm reduction. PREFERRED QUALITIES Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply. Qualifications Must have LMSW. LCSW preferred.