Post job

Wan systems administrator vs help desk administrator

The differences between wan systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a wan systems administrator and a help desk administrator. Additionally, a wan systems administrator has an average salary of $74,604, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a wan systems administrator include switches, customer service and voip. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Wan systems administrator vs help desk administrator overview

WAN Systems AdministratorHelp Desk Administrator
Yearly salary$74,604$49,798
Hourly rate$35.87$23.94
Growth rate5%5%
Number of jobs116,935130,180
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 52%
Average age4343
Years of experience22

Wan systems administrator vs help desk administrator salary

Wan systems administrators and help desk administrators have different pay scales, as shown below.

WAN Systems AdministratorHelp Desk Administrator
Average salary$74,604$49,798
Salary rangeBetween $59,000 And $94,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between wan systems administrator and help desk administrator education

There are a few differences between a wan systems administrator and a help desk administrator in terms of educational background:

WAN Systems AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Wan systems administrator vs help desk administrator demographics

Here are the differences between wan systems administrators' and help desk administrators' demographics:

WAN Systems AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 88.8% Female, 11.2%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 10.5% White, 62.4% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between wan systems administrator and help desk administrator duties and responsibilities

Wan systems administrator example responsibilities.

  • Manage and provide all levels of support for AS/400 and Unix mainframe systems.
  • Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Upgrade all Cisco IOS routers and switches to enhance and ensure system reliability.
  • Trouble shoot and configure Linux servers.
  • Install new hardware including PC and laptops.
  • Repair and replace personal and departmental LAN printers.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Wan systems administrator vs help desk administrator skills

Common wan systems administrator skills
  • Switches, 17%
  • Customer Service, 11%
  • VoIP, 7%
  • DNS, 6%
  • Lan, 6%
  • Lan Wan, 5%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

Browse computer and mathematical jobs