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Service Associate jobs at Warner Bros.

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  • Specialist, Live Programming & Breaking News, CNN Digital Products & Services

    Warner Bros Discovery Inc. 4.6company rating

    Service associate job at Warner Bros.

    Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work at CNN, follow @WBDLife on Instagram and X! Specialist, Live Programming & Breaking News, CNN Digital Products & Services We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place. Your New Role… We are seeking a dynamic and editorially strong Specialist, Live Programming & Breaking News on the Streaming Content Experience team to manage the execution and oversight of merchandising daily live content for our direct-to-consumer streaming service. This role will be responsible for managing the streaming schedule across daypart - ensuring content is timely, editorially sound, and aligned with the global news agenda. This position is at the heart of our real-time streaming programming operation and requires a deep understanding of news judgment, live production workflows, audience behavior, and digital/streaming platform dynamics. The ideal candidate is an experienced newsroom leader who thrives under pressure, collaborates easily across departments, and is passionate about delivering a premium, habit-forming streaming experience for a global audience. Your Role Accountabilities… Live Programming & Editorial Execution * Lead daily and hourly programming blocks for live events, and breaking news windows for the streaming platform. * Curate and adjust streaming feeds in real time based on the editorial agenda, breaking developments, and audience behavior. * Ensure streaming content reflects the highest standards of journalism, editorial consistency, and brand integrity. Cross-Functional Collaboration * Work in close partnership with Global News, Programming, and Editorial Planning teams to implement day-of coverage priorities. * Coordinate with Linear Programming and digital Programming platform leads to ensure alignment on major live events, breaking news alerts, and push notification strategy. * Collaborate with streaming producers, operations teams, and show leads to ensure the smooth execution of scheduled blocks and on-the-fly coverage shifts. Audience Optimization & Real-Time Insights * Translate performance data and audience insights into actionable curation and merchandising decisions-across homepage programming, themed content, and campaigns. * Adjust content packaging or editorial flow in response to audience behavior and engagement trends. Editorial Leadership & Executional Excellence * Exercise strong editorial judgment in balancing newsworthiness, urgency, tone, and audience expectations in a live environment. Qualifications & Experience… * 4+ years of experience in live news production, editorial planning, or digital programming, ideally within a fast-paced newsroom or streaming environment. * Deep understanding of real-time editorial decision-making and live content production for digital or streaming platforms. * Strong editorial judgment and familiarity with domestic and global news priorities. • Ability to interpret and act on audience data, performance metrics, and viewer trends to optimize real-time programming. * Skilled in managing breaking news workflows and coordinating multi-feed experiences for varied audience segments. * Clear communicator with strong organizational and leadership skills; able to manage complexity under deadline pressure. * Comfortable collaborating across matrixed environments and with remote or hybrid teams. * Passion for news, storytelling, and creating meaningful live experiences for digital audiences How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ******************************* along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $71,260.00 - $132,341.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
    $39k-55k yearly est. 3d ago
  • Customer Service Representative

    Music & Arts 3.8company rating

    Frederick, MD jobs

    Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed. Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Superstar candidates will be able to: Thoroughly understand and be able to navigate Microsoft programs. Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. Triage calls to determine where to direct the caller if the call is not a call center issue. Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted. Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors Read, study and become totally familiar with any training and promotional materials. Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices. Practice and present suggestive selling to customers on every eligible call to promote sales and services. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Minimum two years' experience working in an office environment required. Call Center or multi-phone line experience Standout applicants will demonstrate: Superior analytical skills geared towards identifying exceptions, errors and systemic failure. Superior attention to detail and follow through. Proficiency required in Microsoft Outlook and Word. Intermediate understanding of Excel. Mathematical aptitude required. Superior written and verbal communication skills. Excellent phone and customer service skills. Superior organizational skills. Superior deductive reasoning and analytical skills. Vigilant with regard to the early recognition of system problems. Thorough testing and troubleshooting skills. Reliable attendance is required. Willingness to work seasonal overtime as required. Excellent time management and multi-tasking skills. Ability to maintain standards of conduct expected in a professional environment Ability to self-direct and consistently work in an independent environment when working remotely. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $16.50/hr plus commission depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************
    $16.5 hourly 5d ago
  • Associate, Service - Portuguese Speaker (Q1 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    Apply Now ********** Associate, Service - Portuguese Speaker (Q1 2026 Start) GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our business throughout Latin America with projects in both Portuguese and English. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): * Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win * Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts * Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts * Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: * Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world * Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management * Cultivate account management and commercial skills through direct client relationship building and responsive service * Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: * Bachelor's degree (required) or higher * 0-3 years of work experience in client-facing, sales, or account management roles * Written and verbal fluency in Portuguese (required) and/or Spanish * Demonstrated critical thinking and creative problem-solving skills * Excellent communication and interpersonal skills, including comfort with phone-based outreach * Ability to work independently and collaboratively, in an ever-changing and fast-paced environment * Receptive to close coaching and feedback * Ability to multitask and prioritize effectively, while ensuring an attention to detail * Hustle and tenacity that drives you to go above and beyond to delight clients * Appreciation for data and understanding the numbers * Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: * Comprehensive medical, dental and vision coverage effective on your first day of employment * Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays * 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) * Tuition reimbursement program for eligible courses including language skills courses * Paid parental leave, adoption and surrogacy reimbursement * Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways * Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit ******************** Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Apply Now Job Title: Associate, Service - Portuguese Speaker (Q1 2026 Start) Location: New York Also Hiring Manager, Business Development Tokyo About the Team GLG's Japan Business Development team is seeking an experienced Business Development professional to build new client relationships within a defined territory of corporations and to develop deeper/sider relationship at client companie... View Details Associate, Client Solutions (Private Markets) Singapore About the Team Join our dynamic Southeast Asia Private Markets team of 9 professionals based in Singapore. You'll report to the Senior Manager, Client Solutions, Private Markets, and work across functions, teams, and geographies to serve leadin... View Details Associate, Sales Enablement Gurugram Job summary The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain. The role will have direct and regular engagement to the GLG Business Development team and the broa... View Details Program Manager, Gurugram Operations Gurugram Job Summary: Program Manager - Gurugram Operations is a critical role for Gurugram office as it continues to scale and grows partnership with GLG offices, globally, with objective to deliver significant value impact for our clients. In this role, you... View Details Client Solutions Segment Leader, Client Solutions (Professional Services Firm) Shanghai GLG is seeking a Segment lead of Professional Services Firm to oversee Client Solutions teams in Shanghai in exceeding its commercial, development, compliance and people target. This position reports directly to the Head of Greater China. This is an ... View Details Service Associate, Service - Corporate, Life Sciences London GLG is seeking Life Sciences Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's I... View Details Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Associate, Content Gurugram Content Associate (Capital Markets) Gurugram, India About the role GLG Events delivers market-moving insights by leveraging the perspectives of senior industry professionals across global markets. Through thousands of live and virtual conversat... View Details Service Associate, Service - Growth FS (English) London GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world&... View Details Service Associate, Service - Growth FS (French Speaker) London GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Netw... View Details Associate, Council Development Tokyo About the Team Recruiting Associates are enthusiastic professionals who develop and grow the GLG Councils. This role is an exciting position with opportunities to work closely with business and investment leaders that are driving industry throu... View Details Associate, Service - Global PSF Gurugram Location - Gurugram About the role GLG is seeking Associate who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving G... View Details View All Openings EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
    $75k-90k yearly 9d ago
  • Associate, Service (Summer 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    Apply Now 7451994003 Associate, Service (Summer 2026 Start) GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): * Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win * Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts * Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts * Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: * Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world * Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management * Cultivate account management and commercial skills through direct client relationship building and responsive service * Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: * Bachelor's degree (required) or higher * 0-3 years of work experience in client-facing, sales, or account management roles * Demonstrated critical thinking and creative problem-solving skills * Excellent communication and interpersonal skills, including comfort with phone-based outreach * Ability to work independently and collaboratively, in an ever-changing and fast-paced environment * Receptive to close coaching and feedback * Ability to multitask and prioritize effectively, while ensuring an attention to detail * Hustle and tenacity that drives you to go above and beyond to delight clients * Appreciation for data and understanding the numbers * Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: * Comprehensive medical, dental and vision coverage effective on your first day of employment * Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays * 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) * Tuition reimbursement program for eligible courses including language skills courses * Paid parental leave, adoption and surrogacy reimbursement * Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways * Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. #LI-Onsite About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit ******************** Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Apply Now Job Title: Associate, Service (Summer 2026 Start) Location: New York Also Hiring Client Solutions Segment Leader, Client Solutions (Professional Services Firm) Shanghai GLG is seeking a Segment lead of Professional Services Firm to oversee Client Solutions teams in Shanghai in exceeding its commercial, development, compliance and people target. This position reports directly to the Head of Greater China. This is an ... View Details Service Associate, Service - Corporate, Life Sciences London GLG is seeking Life Sciences Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's I... View Details Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Associate, Content Gurugram Content Associate (Capital Markets) Gurugram, India About the role GLG Events delivers market-moving insights by leveraging the perspectives of senior industry professionals across global markets. Through thousands of live and virtual conversat... View Details Service Associate, Service - Growth FS (English) London GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world&... View Details Service Associate, Service - Growth FS (French Speaker) London GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Netw... View Details Manager, Client Solutions - Korean Speaker Dublin GLG is looking for an experienced professional to join our Asia Global Servicing Client Solutions team based in Dublin, Ireland as a Manager. Managers work directly to support and manage project inquiries coming from our client firms based in Asia-Pa... View Details Associate, Council Development Tokyo About the Team Recruiting Associates are enthusiastic professionals who develop and grow the GLG Councils. This role is an exciting position with opportunities to work closely with business and investment leaders that are driving industry throu... View Details Associate, Service - Global PSF Gurugram Location - Gurugram About the role GLG is seeking Associate who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving G... View Details Service Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Corporate Functions Senior Associate, Tax New York Senior Associate, Tax GLG is seeking an ambitious, highly skilled and motivated Senior Associate, Corporate Tax to join our dynamic and fast-paced tax team. As a key member of our tax department... View Details Client Solutions Associate, Service - Portuguese Speaker (Q1 2026 Start) New York GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our... View Details View All Openings EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
    $75k-90k yearly 33d ago
  • Associate, Service - Healthcare (Q1 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    Apply Now ********** Associate, Service - Healthcare (Q1 2026 Start) GLG is seeking healthcare focused Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): * Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win * Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our healthcare related clients and experts * Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts * Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: * Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world * Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management * Cultivate account management and commercial skills through direct client relationship building and responsive service * Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: * Bachelor's degree (required) or higher in a related healthcare field (e.g., Biology, Chemistry, Psychology, Healthcare Public Policy) * 0-3 years of work experience in client-facing, sales, or account management roles * Demonstrated critical thinking and creative problem-solving skills * Excellent communication and interpersonal skills, including comfort with phone-based outreach * Ability to work independently and collaboratively, in an ever-changing and fast-paced environment * Receptive to close coaching and feedback * Ability to multitask and prioritize effectively, while ensuring an attention to detail * Hustle and tenacity that drives you to go above and beyond to delight clients * Appreciation for data and understanding the numbers * Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: * Comprehensive medical, dental and vision coverage effective on your first day of employment * Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays * 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) * Tuition reimbursement program for eligible courses including language skills courses * Paid parental leave, adoption and surrogacy reimbursement * Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways * Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. #LI-Onsite About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit ******************** Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Apply Now Job Title: Associate, Service - Healthcare (Q1 2026 Start) Location: New York Also Hiring Client Solutions Segment Leader, Client Solutions (Professional Services Firm) Shanghai GLG is seeking a Segment lead of Professional Services Firm to oversee Client Solutions teams in Shanghai in exceeding its commercial, development, compliance and people target. This position reports directly to the Head of Greater China. This is an ... View Details Service Associate, Service - Corporate, Life Sciences London GLG is seeking Life Sciences Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's I... View Details Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Associate, Content Gurugram Content Associate (Capital Markets) Gurugram, India About the role GLG Events delivers market-moving insights by leveraging the perspectives of senior industry professionals across global markets. Through thousands of live and virtual conversat... View Details Service Associate, Service - Growth FS (English) London GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world&... View Details Service Associate, Service - Growth FS (French Speaker) London GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Netw... View Details Manager, Client Solutions - Korean Speaker Dublin GLG is looking for an experienced professional to join our Asia Global Servicing Client Solutions team based in Dublin, Ireland as a Manager. Managers work directly to support and manage project inquiries coming from our client firms based in Asia-Pa... View Details Associate, Council Development Tokyo About the Team Recruiting Associates are enthusiastic professionals who develop and grow the GLG Councils. This role is an exciting position with opportunities to work closely with business and investment leaders that are driving industry throu... View Details Associate, Service - Global PSF Gurugram Location - Gurugram About the role GLG is seeking Associate who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving G... View Details Service Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Corporate Functions Senior Associate, Tax New York Senior Associate, Tax GLG is seeking an ambitious, highly skilled and motivated Senior Associate, Corporate Tax to join our dynamic and fast-paced tax team. As a key member of our tax department... View Details Client Solutions Associate, Service - Portuguese Speaker (Q1 2026 Start) New York GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our... View Details View All Openings EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
    $75k-90k yearly 33d ago
  • Associate, Service (Q1 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    Apply Now ********** Associate, Service (Q1 2026 Start) GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): * Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win * Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts * Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts * Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: * Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world * Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management * Cultivate account management and commercial skills through direct client relationship building and responsive service * Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: * Bachelor's degree (required) or higher * 0-3 years of work experience in client-facing, sales, or account management roles * Demonstrated critical thinking and creative problem-solving skills * Excellent communication and interpersonal skills, including comfort with phone-based outreach * Ability to work independently and collaboratively, in an ever-changing and fast-paced environment * Receptive to close coaching and feedback * Ability to multitask and prioritize effectively, while ensuring an attention to detail * Hustle and tenacity that drives you to go above and beyond to delight clients * Appreciation for data and understanding the numbers * Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: * Comprehensive medical, dental and vision coverage effective on your first day of employment * Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays * 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) * Tuition reimbursement program for eligible courses including language skills courses * Paid parental leave, adoption and surrogacy reimbursement * Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways * Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. #LI-Onsite About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit ******************** Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Apply Now Job Title: Associate, Service (Q1 2026 Start) Location: New York Also Hiring Associate, Service - Global PSF Gurugram Location - Gurugram About the role GLG is seeking Associate who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving G... View Details Service Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Corporate Functions Senior Associate, Tax New York Senior Associate, Tax GLG is seeking an ambitious, highly skilled and motivated Senior Associate, Corporate Tax to join our dynamic and fast-paced tax team. As a key member of our tax department... View Details Client Solutions Associate, Service - Portuguese Speaker (Q1 2026 Start) New York GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our... View Details Senior Director, Global Resilience and Preparedness London Reports To Chief Information Security Officer (CISO) Job Summary GLG is seeking a strategic and proactive Director, Global Resilience and Preparedness to lead and mature our newly established Enterprise Resilience, Business Continuity, and Disaster R... View Details Corporate Functions Senior Associate, FP&A New York Finance Senior Associate Job Summary GLG is seeking an Analyst to join the Business Partnering Finance team to partner with the business to help them sustain and accelerate significant top and bottom-line growth. Our businesses are... View Details Corporate Functions HR Operations Specialist: Benefits & Leaves US Remote We are the World's Insight Network, bringing decision makers the insight it takes to get ahead. When leaders need to make informed decisions, GLG provides meaningful connections through our network of experts, the world's most varied and quali... View Details Business Development Business Development Associate- Corporate London GLG is seeking a supportive, collaborative, and tenacious individual to join our Corporate Technology clients. The Business Development Associate (BDA) will be responsible for generating and qualifying new business opportunities within key prospect a... View Details Service Associate, Service - Corporate - German (Jan 2026) London GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Netw... View Details Client Solutions Associate, Client Solutions (Corporate) Singapore Gerson Lehrman Group is seeking an Associate to support clients of the Corporate Team in Singapore. The role will support and manage research inquiries coming from our corporate client firms based in Southeast Asia. The Associate in the Corporate tea... View Details Associate, Recruiting Hong Kong Our Recruiting Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the financial services industries - including public equity/ private equity/ private credit - on the critic... View Details Associate, Recruiting Shanghai Our Recruiting Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the financial services industries - including public equity/ private equity/ private credit - on the critic... View Details View All Openings EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
    $75k-90k yearly 33d ago
  • Associate, Service - Healthcare (Summer 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    Apply Now ********** Associate, Service - Healthcare (Summer 2026 Start) GLG is seeking healthcare focused Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): * Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win * Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our healthcare related clients and experts * Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts * Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: * Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world * Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management * Cultivate account management and commercial skills through direct client relationship building and responsive service * Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: * Bachelor's degree (required) or higher in a related healthcare field (e.g., Biology, Chemistry, Psychology, Healthcare Public Policy) * 0-3 years of work experience in client-facing, sales, or account management roles * Demonstrated critical thinking and creative problem-solving skills * Excellent communication and interpersonal skills, including comfort with phone-based outreach * Ability to work independently and collaboratively, in an ever-changing and fast-paced environment * Receptive to close coaching and feedback * Ability to multitask and prioritize effectively, while ensuring an attention to detail * Hustle and tenacity that drives you to go above and beyond to delight clients * Appreciation for data and understanding the numbers * Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: * Comprehensive medical, dental and vision coverage effective on your first day of employment * Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays * 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) * Tuition reimbursement program for eligible courses including language skills courses * Paid parental leave, adoption and surrogacy reimbursement * Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways * Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. #LI-Onsite About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit ******************** Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Apply Now Job Title: Associate, Service - Healthcare (Summer 2026 Start) Location: New York Also Hiring Associate, Service - Global PSF Gurugram Location - Gurugram About the role GLG is seeking Associate who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving G... View Details Service Intern, English Speaking Seoul GLG's English Speaking Intern role is an exciting opportunity for university students looking to pursue a career in research, consulting, or the financial services sector. The internship is structured to develop your communication and teamwork skills... View Details Corporate Functions Senior Associate, Tax New York Senior Associate, Tax GLG is seeking an ambitious, highly skilled and motivated Senior Associate, Corporate Tax to join our dynamic and fast-paced tax team. As a key member of our tax department... View Details Client Solutions Associate, Service - Portuguese Speaker (Q1 2026 Start) New York GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our... View Details Senior Director, Global Resilience and Preparedness London Reports To Chief Information Security Officer (CISO) Job Summary GLG is seeking a strategic and proactive Director, Global Resilience and Preparedness to lead and mature our newly established Enterprise Resilience, Business Continuity, and Disaster R... View Details Corporate Functions Senior Associate, FP&A New York Finance Senior Associate Job Summary GLG is seeking an Analyst to join the Business Partnering Finance team to partner with the business to help them sustain and accelerate significant top and bottom-line growth. Our businesses are... View Details Corporate Functions HR Operations Specialist: Benefits & Leaves US Remote We are the World's Insight Network, bringing decision makers the insight it takes to get ahead. When leaders need to make informed decisions, GLG provides meaningful connections through our network of experts, the world's most varied and quali... View Details Business Development Business Development Associate- Corporate London GLG is seeking a supportive, collaborative, and tenacious individual to join our Corporate Technology clients. The Business Development Associate (BDA) will be responsible for generating and qualifying new business opportunities within key prospect a... View Details Service Associate, Service - Corporate - German (Jan 2026) London GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Netw... View Details Client Solutions Associate, Client Solutions (Corporate) Singapore Gerson Lehrman Group is seeking an Associate to support clients of the Corporate Team in Singapore. The role will support and manage research inquiries coming from our corporate client firms based in Southeast Asia. The Associate in the Corporate tea... View Details Associate, Recruiting Hong Kong Our Recruiting Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the financial services industries - including public equity/ private equity/ private credit - on the critic... View Details Associate, Recruiting Shanghai Our Recruiting Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the financial services industries - including public equity/ private equity/ private credit - on the critic... View Details View All Openings EEO Policy Statement Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
    $75k-90k yearly 33d ago
  • Service Desk Representative - Call Center Based

    Enterprise Call Center 4.6company rating

    Nashville, TN jobs

    Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service. Job Description We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin. Responsibilities: Answer inbound calls and assist customers with questions, concerns, or product/service issues Use provided tools to document and resolve customer needs accurately Follow established protocols for communication and case handling Participate in required certification courses to qualify for client assignments Deliver service in a professional and brand-aligned manner Maintain performance targets in quality, communication, and efficiency Qualifications High school diploma or GED required Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI) Strong communication and active listening skills Basic computer knowledge and typing ability Ability to follow detailed instructions and meet performance standards Prior customer service or call center experience is a plus Spanish language skills are a bonus Additional Information Remote position - no commute Paid training (after client certification) Flexible schedule options Paid time off Career advancement opportunities Access to telehealth benefits All information kept confidential under EEO guidelines Follow us on Facebook at: *******************************************
    $29k-33k yearly est. 5h ago
  • Technical Service Representative

    Georgia-Pacific 4.5company rating

    Madera, CA jobs

    Your Job Georgia Pacific Corrugated Packaging is seeking a highly motivated and technically adept Technical Service Representative to join our dynamic team in Northern California (Madera, San Leandro, Modesto, CA box facilities) an area where produce and agricultural is prevalent. You'll play a pivotal role in servicing and exceeding the expectations of our high-profile national accounts by offering innovative technical solutions, exceptional customer service, and efficient project management. Our Team As a recognized leader in the packaging industry, GP Packaging includes 38 facilities across 20+ states, dedicated to providing sustainable, innovative, and customer-focused corrugated and high-graphic packaging solutions. We prioritize safety, quality, and continuous improvement in everything we do. Join our passionate team and make an impact on GP Corrugated Packaging's success! What You Will Do Account Mastery: Cultivate and maintain strong relationships with customer accounts, collaborating closely with our sales teams and customers to understand their needs and develop strategic action plans. Project Management Expertise: Support both national and local business efforts through comprehensive project management, overseeing design implementation, and ensuring delivery of exceptional quality and service for GP customers. Proactive Problem Solver: Identify and troubleshoot quality or service challenges by working cross-functionally with local plant teams. Analyze issues, communicate effectively, and drive effective solutions, including timely root cause analysis and resolution. Technical Guidance & Troubleshooting: Provide expert guidance and troubleshooting assistance to customer operations utilizing automated equipment, with a focus on improving throughput and efficiency. Independent Initiative: Manage your workload effectively with excellent time management skills, consistently exceeding internal and external expectations. Travel Savvy: Regular travel within the Northern California region is required for technical service calls, account maintenance, inventory checks, and project-based assignments. Tech-Proficient: Utilize Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint, SharePoint) and CRM platforms (Microsoft Dynamics) to document activities and collect data efficiently. Who You Are (Basic Qualifications) Demonstrated experience with operations, maintenance, design, or quality in packaging. Travel up to 50% of the time, including potential overnight travel. What Will Put You Ahead Strong understanding of packaging quality standards and best practices. Corrugated design knowledge and experience. Production and/or operations experience within a manufacturing environment. Proficiency with automated case erecting/forming equipment. College degree in packaging science, a business-related field, or equivalent advanced trade school education preferred. Six Sigma or other quality-related training. For this role, we anticipate paying $80,000 - $120,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquĆ­ , or tu ). #LI-MR
    $80k-120k yearly 4d ago
  • Creative Services Associate

    WME 4.3company rating

    Los Angeles, CA jobs

    WME Fashion is the world's preeminent cultivator of talent, curator of experiences, and creator of brand partnerships across the fashion, luxury & beauty ecosystem. Our robust global portfolio includes Art + Commerce, IMG Models, and The Wall Group. The Role and What You'll Do: The Creative Services Associate will focus on providing creative support for the agency and has the ability to pivot based on the needs of the business. This position reports to the Visual Director and regional lead at IMG Models. Take casting shots of Models (Model digis + test shoots) and oversee the test shoot schedules. Maintain presentability of studio space. Work with managers to update Models portfolios with latest work. Lightly retouch images as needed. Partner with assistants and managers to proactively collect and archive Models latest work (editorials, campaigns, runway, tests, etc.). Manage incoming special inquiries from Models and Managers. Create supplemental presentations and links for custom portfolio-based requests and special job pitches. Provide photo direction and support to the Digital Content and Talent Marketing Team as well as the Creative Team for custom decks/presentations. Ensure model cards are up to date and printed. Contribute to the creation and execution of imaging guidelines for IMG Models. Additional ad-hoc projects as assigned. You Have These: Expert in photography and videography with ability to take direction and maintain a consistent shooting and editing style that is synergistic with IMG Models guidelines and standards. Strong understanding of Photoshop / Adobe systems. Proficient in Microsoft Office, especially PowerPoint, SharePoint, and Word. Strong organizational and time management skills. Ability to multi-task in a fast-paced environment. Excellent communication skills at all levels. Occasional travel/weekend work may be required, especially during Fashion Months (February/March and September/October). How We Work: WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support. Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $56,250 annually (minimum will not fall below the applicable state/local minimum salary thresholds) Hiring Rate Maximum: $75,000 annually
    $56.3k-75k yearly Auto-Apply 39d ago
  • Customer Service agent

    Fortuna 4.3company rating

    Chicago, IL jobs

    Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable. Job Description As a Customer Service Agent, your role will require you to establish relationships with our client base through inbound and outbound sales operations. You'll discuss the services available and turn opportunities into sales by identifying customer needs and promoting the benefits. Salary range: $44000 - $52000 per year. Responsibilities Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner. Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions. Acknowledge and address all customer inquiries on time. Attract potential customers by answering product and service questions. Suggest information about products and services. Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement. Suggest potential products and services to management by collecting customer information and analyzing customer needs. Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts. Address any issues that may arise and escalate to management for their engagement and support. Handle other duties as needed. Qualifications High school diploma. You understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued. Outstanding and proactive communication skills (listening, inquiring relevant information leading to efficient problem solving). Showcase a professional and friendly manner when interacting with customers. Ability to calmly respond to customers whatever the circumstances. Ability to build rapport and develop a relationship with our customers. Team skills (supporting other team members and providing answers to questions to other colleagues). Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-52k yearly 60d+ ago
  • Customer Service agent

    Fortuna 4.3company rating

    Chicago, IL jobs

    Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable. Job Description As a Customer Service Agent, your role will require you to establish relationships with our client base through inbound and outbound sales operations. You'll discuss the services available and turn opportunities into sales by identifying customer needs and promoting the benefits. Salary range: $44000 - $52000 per year. Responsibilities Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner. Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions. Acknowledge and address all customer inquiries on time. Attract potential customers by answering product and service questions. Suggest information about products and services. Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement. Suggest potential products and services to management by collecting customer information and analyzing customer needs. Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts. Address any issues that may arise and escalate to management for their engagement and support. Handle other duties as needed. Qualifications High school diploma. You understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued. Outstanding and proactive communication skills (listening, inquiring relevant information leading to efficient problem solving). Showcase a professional and friendly manner when interacting with customers. Ability to calmly respond to customers whatever the circumstances. Ability to build rapport and develop a relationship with our customers. Team skills (supporting other team members and providing answers to questions to other colleagues). Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-52k yearly 5h ago
  • Temporary Food Service Employee -Hourly

    Syracuse 4.0company rating

    Syracuse, NY jobs

    Must have a high school diploma or GED . The ability to read, write and follow instructions. The ability to count cash, and communicate well with the public. Ability to use a calculator and food thermometer. Prefer at least 3 months of previous food service experience or related customer service such as retail. Responsibilities Prepare a variety of simple foods, casseroles, convenience foods, etc. Clean and prepare lettuce and other ingredients to make salads. Make French fries, hot and cold sandwiches, coffee, cook eggs, omelets, burgers, etc. Slice meat, cut cake, pie, etc. Serve food on a serving line, including sandwich bars, hot lines, salad bar, etc. Balance and reconcile cash to cash register tapes. Maintain cashier islands, including restocking condiments, cleaning tables, chairs, etc. Prepare assorted fresh dough pizzas according to franchise specifications. Receive stock, and check deliveries against order forms and delivery documents. Move items from storage areas to kitchen as directed. Wash dishes, cooking utensils, counter space, etc; observe safety and health regulations, and maintain highest standards of sanitation.
    $34k-39k yearly est. 60d+ ago
  • Family Services Associates

    Foundation for Early Childhood Education 4.1company rating

    Los Angeles, CA jobs

    Full-time Description Employment Status: Full-Time (40 Hours Per Week), Full-Year, Non-Exempt, and Union Position Compensation Range: $21.97-$23.08 Hourly Rate and Benefits + $500 New Hire Bonus We are currently seeking energetic, committed individuals who want to make a difference in the lives of children and families in Los Angeles County! We are hiring a Family Service Associates (FSA) who manages a caseload of families and implements activities related to Early Head Start, Head Start, and State Preschool. The FSA recruits eligible families in our neighborhoods, completes enrollment applications, completes data entries related to children and family information onto our database system, and supports families during the school year. Weekend and evening work will be assigned for recruitment purposes and community outreach in neighborhoods that are identified as low-income and disadvantaged. Ā· Recruitment will require canvassing these neighborhoods by foot. A hiring bonus of $500 is offered to you and is contingent on successful completion of the probation period as follows: $250 will be paid at the successful completion of mid-point review (3 months from hire) and the remainder of the bonus $250 will be paid at successful completion of the 6 months Introductory (Probationary) Period. Generous Employee Benefits: ACA Compliant Medical, Aflac, Dental, Life, and Vision plans. Ā· Paid Holidays, Sick leave, and Personal Necessity (PN) Hours: 13 Paid Holidays, 21 Days of Paid Vacation: Accrue at the rate of 10.25 hours per month worked, (1 year of employment = 123 hours), 14 Paid Sick leave, includes 3 Days of Personal Necessity: Accrue at the rate of 9.5 hours per month (1 year of employment= 114) Ā· Employer Funded Retirement Plan- Foundation contributes 8.5% after one year of service and you can make voluntarily contributions at the start of your employment. Ā· Free Employee Assistance Programs Ā· Opportunities for advancement Work Location: FOUNDATION FOR EARLY CHILDHOOD EDUCATION, INC. Main Office (Pasadena) and Multiple Site Locations in Los Angeles County Family Services Associates are assigned to work in locations of our HS/EHS/SPS sites. Ā· Boyle Heights, Echo Park, Hollywood, and Lincoln Heights Review our website: *************************** for specific site locations. _______________________________________________________________________________________________________________________ Summary of Job Duties, Knowledge & Skills ( available from HR) Data-entry: Ā· Input and track relevant Child and Family data through the database system. Ā· Reviews all files of assigned families and verifies that entry into the database system is accurate in a timely manner. Family Services: Ā· Conducts home visits as needed, to complete required job duties (i.e., concerns with the child's attendance, recruitment/enrollment, completing family goals, etc.) Ā· Conducts assessment of family needs and supports families to develop skills needed to achieve their goals. Ā· Conduct on-going enrollment and parent orientations. Ā· Research for new resources in the community and establish relationships with local community agencies (i.e., dental clinics, medical clinics, shelters, food banks, etc.) Health Services: Ā· Conducts Health Screenings: collect, maintain, and update health requirements, such as immunizations, physical and dental forms, and labs for Lead testing results, per child within the established timelines, and follow-up when needed. Ā· Educate parents on the importance of obtaining a regular physical (including labs) and dental examination for their child. Ā· Completes a master list per licensing regulations of students per site and update as needed when children leave or enter the site. Ā· Completes monthly inventory of first aid kits per site(s) assigned and refill as needed. Ā· Completes assessments such as height, weight, hearing, vision for all children from the assigned caseload within 45 days of the child's start date. Recruitment-ERSEA: Ā· Canvassing neighborhoods to recruit eligible families (walking will be required). Ā· Collects all the necessary paperwork to determine a child's eligibility into the program including Birth Certificate, Proof of Address, and Income documentation. Ā· Recruitment/Pre-enrollment/Enrollment for eligible families to maintain full enrollment. Ā· Weekend and evening work including attending external events and/or participating in internal agency events will be assigned as needed to meet full enrollment during the program year. Ā· Will be required to travel do different sites and locations in the City of Los Angeles and surrounding areas including but not limited to the Boyle Heights, Echo Park, Hollywood, Lincoln Heights, and Pasadena (Main Office). Ā· Work collaboratively with other Family Services Associates for recruitment purposes, and as assigned. **Note: This job posting contains a summary of the duties listed on the Job Description** Requirements QUALIFICATIONS, EXPERIENCE, & SKILLS Ā· Education: High School Diploma and/or GED with a Family Development Credential. Ā· An Associate degree is preferred but not required. Ā· Experience: One year experience in a social service setting or a current/former Head Start parent. Ā· Experience in a pre-school setting is a plus. Knowledge & Skills: Ā· Data entry and ability to handle multiple tasks and projects simultaneously. Ā· Effective and strong communication skills and knowledge of family engagement strategies, family outcomes, family needs, family partnerships, family dynamics, community resources, and social services/programs. Ā· Bilingual in English and Spanish is required. Ā· ChildPlus experience (preferred but not required) Ā· Knowledge and experience using Virtual Platforms (Zoom, Google Meet, GoToMeetings to setup and conduct meetings to actively participate and support program goals) Ā· Proficiency with computer applications such as Microsoft Office Suite, Windows, and the Internet Licenses/ Permits/ Certifications Ā· Automobile, Insurance, and Valid Driver's License is required. Ā· Family Development Credential: You will be required to complete this certification, pending LACOE guidance to meet the FSA requirements, per HR GIM. The ERSEA Coordinator and Human Resources Officer will assist you in the enrollment process for this certification. SPECIAL REQUIREMENTS Prior to hire, the following must be assured: Eligibility to Work: All potential employees will be asked to present supporting documents establishing proof of identity and employment eligibility upon completing the I-9 Form. Medical Examination: Must submit a medical examination demonstrating capability to perform type of work required; must submit a tuberculin skin test or chest x-ray. Proof of the following immunizations: Influenza, Pertussis TDAP (Whooping Cough), and Measles (MMR). Fingerprint Clearances: All potential employees will be subject to obtaining fingerprint clearances from the Department of Justice (DOJ), Federal Bureau of Investigation (FBI), and Child Abuse Index (CACI), prior to starting work. Other Special Requirement: Must have the use of an automobile with adequate insurance coverage and a valid California's Driver's License or have reliable transportation. Failure to meet medical standards and/or criminal record clearance may result in withdrawal of job appointment. PHYSICAL DEMANDS The physical demands described here are representative of those that must by an employee successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to stand and walk and must be able to lift and/or move up to 25 pounds. Ability to meet physical requirements of the position per attached Physical Demand Analysis, with or without reasonable accommodation. Application Procedures Applicants must complete Foundation for Early Childhood Education employment application. Resumes are not accepted in lieu of application materials. Please Note: Applications and all required documents must be submitted through the Paylocity feature, letters of recommendations must be sent directly to ************************** by the due date listed in this job posting. PROGRAM SUMMARY Foundation for Early Childhood Education, Inc. (Foundation) is a Head Start/Early Head Start Delegate Agency and State Preschool Grantee. As a nonprofit organization, we have supported young children and their families for over 50 years with Early Childhood and family services. Foundation for ECE, Inc. currently operates nineteen preschool sites in Los Angeles County located in: Boyle Heights, Echo Park, and Hollywood. Our Agency is expanding in the program year 23-24 to the following service area: Lincoln Heights. Foundation for ECE, Inc. also collaborates with HACLA and LA City. The program fosters Family Engagement in all the areas of a child's development and provides comprehensive resources to low-income families in the areas of health, nutrition, and community resources. Foundation is a comprehensive early childhood education program with a focus on child development that includes a child's cognitive, physical, social emotional growth, and development. Salary Description $21.97-$23.08 (Step 7-Step 15) Hourly and benefits
    $22-23.1 hourly Easy Apply 60d+ ago
  • Service Center Representative

    Sentinel Group 3.8company rating

    Wakefield, MA jobs

    Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington. The Purpose of Your Role: We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel. What you'll bring to Sentinel: Customer-centric attitude and commitment to doing what is right for our participants Positive and fun perspective to your daily interactions Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company Quick learner, able to multitask, comfortable working in multiple applications What you'll be responsible for: Respond to our clients via telephone and electronic inquiry tools for multiple lines of business. Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants. Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service. Serve as a liaison between participants and various internal departments by building relationships About you: We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change. Preferred qualifications: Participant facing customer service experience A sincere interest in working within/ learning about the financial service industry A passion for customer service Team-oriented attitude and ability to work well with others towards common goals Nice to haves: Experience in benefits administration, human resources, investment services, and/or other related fields is preferred A Bachelor's degree is preferred but not required What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: **************************************************** Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).
    $33k-37k yearly est. Auto-Apply 60d+ ago
  • Autonomous Vehicle Customer Support

    WME Express 4.3company rating

    Enterprise, NV jobs

    šŸš— Customer Support - Rider Operations (Autonomous Ride-Hailing Company) Pay: $25/hour Plus benefits 🧠 About the Job: An autonomous ride-hailing company (think self-driving taxis) is hiring friendly, skilled people to support customers who use their robo-taxi service. You'll be the human helping riders before, during, or after their trips - answering questions, solving problems, and stepping in if anything goes wrong. You'll also help the company improve its tools and systems by giving feedback and collecting data. This role is great for someone who's calm under pressure, cares about customers, and enjoys being part of a fast-moving tech environment. šŸ’¼ What You'll Do: Help riders in real-time through phone, chat, or email. Solve issues quickly and calmly, including emergencies. Work with other teams to make sure problems are handled fast. Use company tools to support riders and gather useful info. Help test new systems and provide feedback. Focus on safety, empathy, and great communication. šŸ• Shift Options (You'll need to be flexible): Fri - Tue: 9:30 AM - 6:00 PM Sun - Thu: 9:30 AM - 6:00 PM Wed - Sun: 5:30 PM - 2:00 AM Tue - Sat: 5:30 PM - 2:00 AM āœ… You're a Good Fit If You: Have 2+ years of experience in customer service (retail, call center, etc.) Are great at handling tough situations and staying calm. Communicate clearly, both in writing and speaking. Can think on your feet and solve problems quickly. Are a team player who's comfortable in a fast-changing environment. Have a positive attitude and are eager to learn. Can work flexible hours, including nights or weekends if needed. šŸ’” Bonus Skills (Nice to Have): Experience handling emergencies or high-pressure situations. Comfortable using customer support tools and software. Some basic experience with testing or quality assurance (QA). šŸŽ Benefits Healthcare plans (subsidized) Pre-tax commuter benefits Flexible Spending Account (FSA) Paid short-term & long-term disability + life insurance 401(k) retirement plan If you're passionate about helping people and excited by new technology, this is a great opportunity to be part of the future of transportation
    $25 hourly Auto-Apply 59d ago
  • Sales & Audience Services Associate

    Arena Stage 3.7company rating

    Washington, DC jobs

    The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage. Responsibilities: Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email. Sells seats, solicits donations, and processes payments for all of our programs. Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner. Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call. Makes outbound sales calls as requested by managers. Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales. Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests. Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing. Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team. Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work. Requirements: 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience. Previous ticket sales experience preferred; arts background or passion preferred. Schedule: The successful full-time candidate for this job will work five days out of Tuesday - Sunday, from 11:45-8:15; generally, this is scheduled as Tuesday-Friday and one weekend day. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
    $29k-32k yearly est. 30d ago
  • Sales & Audience Services Associate

    Arena Stage 3.7company rating

    Washington, DC jobs

    The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage. Responsibilities: * Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email. * Sells seats, solicits donations, and processes payments for all of our programs. * Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner. * Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call. * Makes outbound sales calls as requested by managers. * Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales. * Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests. * Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing. * Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team. * Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work. Requirements: * 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience. * Previous ticket sales experience preferred; arts background or passion preferred. Schedule: The successful full-time candidate for this job will work five days out of Tuesday - Sunday, from 11:45-8:15; generally, this is scheduled as Tuesday-Friday and one weekend day. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
    $29k-32k yearly est. 30d ago
  • Sales & Audience Services Associate

    Arena Stage 3.7company rating

    Washington, DC jobs

    Job Description The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage. Responsibilities: Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email. Sells seats, solicits donations, and processes payments for all of our programs. Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner. Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call. Makes outbound sales calls as requested by managers. Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales. Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests. Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing. Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team. Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work. Requirements: 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience. Previous ticket sales experience preferred; arts background or passion preferred. Schedule: The successful full-time candidate for this job will work five days out of Tuesday - Sunday, from 11:45-8:15; generally, this is scheduled as Tuesday-Friday and one weekend day. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia. Job Posted by ApplicantPro
    $29k-32k yearly est. 30d ago
  • Private Banking Representative

    Global 4.1company rating

    Livermore, CA jobs

    About the organization A well-established, community-focused financial institution headquartered in the Bay Area, known for its personalized banking services and long-standing commitment to local communities. The organization offers a full range of financial products including personal and business banking, mortgage lending, and wealth management. It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and community engagement. Position Overview The Private Banking Representative serves as a liaison between VIP clients and the financial institution, ensuring exceptional service that fosters lifelong partnerships, delivers innovative solutions, and exceeds client expectations for a world-class experience. This role focuses on high-touch clientele, building and maintaining strong business relationships, and managing high-value accounts. Roles and Responsibilities The Private Banking Representative is responsible for providing exceptional service to high-value clients while adhering to established departmental standards and banking regulations. This role supports daily banking operations, maintains client relationships, and ensures a high level of client satisfaction by offering customized solutions and efficient service. Key Responsibilities: Respond promptly to all incoming correspondence (calls, emails, faxes, voicemails) in accordance with department standards Assist clients with new products and services Open new accounts and recommend appropriate deposit account types Cross-sell Treasury Management Services; prepare setup documentation, onboard clients, and provide ongoing support Research and respond to internal and external inquiries Process a variety of client transactions, including deposits, transfers, and wire transfers Maintain regular client contact regarding overdraft reports, check and wire verifications, returned items, etc. Handle verification of deposit and credit rating requests Manage client supply orders (checks, deposit slips, endorsement stamps, etc.) Cross-sell additional banking products and services based on client needs Complete assigned daily and monthly tasks Participate in and help coordinate department meetings Ensure compliance with banking regulations and departmental standards (e.g., GLBA, BSA, security protocols) Support associates with the setup of additional products and services Perform account maintenance, including client contact and follow-up Prepare and process account change requests Maintain accurate and up-to-date client records in both electronic systems and physical files Complete department supply orders as needed Manage specific monthly assignments (e.g., reconciliations, certifications, client reporting, CDARS) Travel to client sites as needed for account setup, transactions, or maintenance Assist with client and bank-sponsored events as required Escalate client concerns appropriately and in a timely manner Minimum Qualifications: 1-3 years of banking experience; management experience preferred Knowledge of cash/treasury management products such as Positive Pay, ACH, Remote Deposit Capture, Lockbox Services, Online Banking, Bill Pay, and Wire Transfers Ability to recommend and open various types of deposit accounts Proficient in Microsoft Office and comfortable in a Windows-based environment Excellent verbal and written communication skills Strong professional demeanor with the ability to communicate clearly and effectively Highly motivated, disciplined, and self-driven Demonstrated experience providing high-level service to clients, including high-net-worth individuals Problem-solving skills and a customer-focused mindset Ability to obtain signing authority Knowledge of regulatory and audit requirements High school diploma, GED, or equivalent required
    $36k-44k yearly est. Auto-Apply 60d+ ago

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