Inside Sales Representative jobs at Waste Pro

The Inside Sales Representative provides for the short and long-term growth of Alpha Dumpster through providing over the phone customer service and sales support. $1000 Retention Bonus ESSENTIAL JOB FUNCTIONS: 1. Respond to inbound calls or emails within inside sales environment from construction customers requesting service with Alpha Dumpster. Convert incoming calls into sales. Records details of sales transactions and submit reports to Sales Manager 2. Make outbound calls to current and prospective customers, explain details of different products and services offered and initiates sales. 3. Enter sales orders. Accept payment and apply it to the appropriate customer account 4. Determine customer needs and recommend appropriate products and solutions. Proactively promote Alpha Dumpsters products and services to customers for cross/up-sell opportunities. 5. Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Analyzes and understands the choices and capacities of the customer and suggest suitable products. 6. Following up on deliveries to ensure container arrived as scheduled. 7. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people. 8. Operate within our proprietary systems to complete your job efficiently and effectively. (Salesforce, Zendesk, Tower) 9. Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers. 10. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. QUALIFICATIONS: * Proven sales history with 2 years of progressive sales experience preferred * Demonstrated ability to apply consultative and solutions-based selling skills. * Computer skills necessary. Salesforce experience preferred. Proficiency in MS Outlook, Word and Excel. * Highly motivated, self-starter who is also a team player * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills. * Ability to handle a heavy volume of calls in a professional and efficient manner, * Ability to multitask. * Ability to react well under pressure, treat others with respect and take feedback. * Organized and intellectually able to eliminate sales obstacles through creative and adaptive Come Work In A Great Environment With A Great Team!! * WORK ENVIRONMENT: Normal setting for this job is: Office Setting Alpha Dumpster OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Alpha Dumpsters. * Any additional job duties that may be assigned by the Supervisor.

The Territory Executive is responsible for identifying leads, proactively and prospecting and selling new and profitable business within an assigned market that is typically outside of a metropolitan area. The Territory Executive is required to sell the full suite of Republic Services products, which includes small and large container for municipal solid waste and recycling, as well as electronic and universal recycling. The Territory Executive meets regularly with new and existing clients in his or her assigned market area to deliver sales presentations, follow up with key decision makers and sell all services, including total waste stream management solutions, as appropriate. **PRINCIPAL RESPONSIBILITIES:** + Identifies viable leads, manages prospects and acquires new, profitable commercial, industrial and recycling business to meet and exceed monthly established targeted revenue goals for new and existing customers. + Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. + Follows up on the leads received by the Lead Generators within 2 hours and always creates a follow up task in Salesforce to determine the next step. + Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate. + Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in support of Company pricing initiatives. + Utilizes Salesforce on a daily basis, schedules and documents all activities, and develops robust information profiles on prospective customers to facilitate acquisition of new customers. + Prepares and delivers sales presentations to new and existing clients; follows up with key customer decision makers to close sales. + Completes consistently scheduled phone blocks and cold call prospecting activities to establish initial and follow-up appointments with decision-makers. + Responsible for capturing customer emails and minimizing rate restrictions and customer credits. + Develops and maintains an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs. + Maintains a thorough knowledge of the Company's available services, lines of business and pricing structures; offers additional services to existing and potential commercial, industrial and recycling clients, including total waste stream management solutions, as appropriate, to grow targeted profitable revenue and contribute to Company goals and objectives. + Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships. + Builds relationships and increases Company visibility through participation in Company-sponsored activities as required; attends trade shows, chamber of commerce events and other events, as necessary. Acts as a Company representative at community events, where required. + Performs other job-related duties as assigned or apparent. **MINIMUM QUALIFICATIONS:** + Minimum 5 years relevant sales experience. (Required) + Minimum of 2 years of direct selling experience in a customer-facing role that includes identifying and addressing customer needs. (Required) + Waste or service industry experience. (Required) + Valid driver's license. (Required) **Rewarding Compensation and Benefits** Eligible employees can elect to participate in: - Comprehensive medical benefits coverage, dental plans and vision coverage. - Health care and dependent care spending accounts. - Short- and long-term disability. - Life insurance and accidental death & dismemberment insurance. - Employee and Family Assistance Program (EAP). - Employee discount programs. - Retirement plan with a generous company match. - Employee Stock Purchase Plan (ESPP). _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._ EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. **ABOUT THE COMPANY** Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: + **Safe** : We protect the livelihoods of our colleagues and communities. + **Committed to Serve** : We go above and beyond to exceed our customers' expectations. + **Environmentally Responsible:** We take action to improve our environment. + **Driven** : We deliver results in the right way. + **Human-Centered:** We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. **STRATEGY** Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. **Recycling and Waste** We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. **Environmental Solutions** Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. **SUSTAINABILITY INNOVATION** Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. **RECENT RECOGNITION** + Barron's 100 Most Sustainable Companies + CDP Discloser + Dow Jones Sustainability Indices + Ethisphere's World's Most Ethical Companies + Fortune World's Most Admired Companies + Great Place to Work + Sustainability Yearbook S&P Global

Join Our Team at Waste Connections Pay: $17+ per hour (DOE) Schedule: Monday-Friday, 8:00 AM - 5:00 PM At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day. As a Customer Service Representative, you'll be the voice of our company, helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact. What You'll Do Assist customers with service requests, billing inquiries, and account updates. Work closely with drivers and operations teams to ensure timely and accurate service. Provide solutions that are cost-effective and environmentally responsible. What Makes You a Great Fit Strong communication skills and a passion for helping people. Experience in a fast-paced customer service environment. Comfort with Microsoft Office tools and ability to learn new systems quickly. Why You'll Love Working Here Competitive pay starting at $17+ per hour (DOE). Full benefits package including medical, dental, vision, and 401(k) with company match. Employee programs that support your well-being and growth-scholarships, stock purchase plans, mental health resources, and more. A culture that values teamwork, safety, and community impact. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

**Join Our Team at Waste Connections** **Pay:** $17+ per hour (DOE) **Schedule:** Monday-Friday, 8:00 AM - 5:00 PM At **Waste Connections** , we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day. As a **Customer Service Representative** , you'll be the voice of our company, helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact. **What You'll Do** + Assist customers with service requests, billing inquiries, and account updates. + Work closely with drivers and operations teams to ensure timely and accurate service. + Provide solutions that are cost-effective and environmentally responsible. **What Makes You a Great Fit** + Strong communication skills and a passion for helping people. + Experience in a fast-paced customer service environment. + Comfort with Microsoft Office tools and ability to learn new systems quickly. **Why You'll Love Working Here** + Competitive pay starting at **$17+ per hour (DOE)** . + Full benefits package including **medical, dental, vision, and 401(k) with company match** . + Employee programs that support your well-being and growth-scholarships, stock purchase plans, mental health resources, and more. + A culture that values teamwork, safety, and community impact. **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. Job Duties: + Selling commercial waste removal, disposal and recycling services + Preparing bids, weekly call reports and calling new and existing customers + Interacting with customers, non-profit, business associations and trade shows + Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: + Bachelor's degree preferred + 3+ years outside sales + B2B experience required + Solid waste industry experience preferred + Ability to manage time effectively + Punctual + Excellent communication and organizational skills + Computer literate + Goal oriented + Reliable transportation + Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. Job Duties: Selling commercial waste removal, disposal and recycling services Preparing bids, weekly call reports and calling new and existing customers Interacting with customers, non-profit, business associations and trade shows Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: Bachelor's degree preferred 3+ years outside sales B2B experience required Solid waste industry experience preferred Ability to manage time effectively Punctual Excellent communication and organizational skills Computer literate Goal oriented Reliable transportation Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. Job Duties: Selling commercial waste removal, disposal and recycling services Preparing bids, weekly call reports and calling new and existing customers Interacting with customers, non-profit, business associations and trade shows Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: Bachelor's degree preferred 3+ years outside sales B2B experience required Solid waste industry experience preferred Ability to manage time effectively Punctual Excellent communication and organizational skills Computer literate Goal oriented Reliable transportation Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. #ACSales Job Duties: Selling commercial waste removal, disposal and recycling services Preparing bids, weekly call reports and calling new and existing customers Interacting with customers, non-profit, business associations and trade shows Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: Bachelor's degree preferred 3+ years outside sales B2B experience required Solid waste industry experience preferred Ability to manage time effectively Punctual Excellent communication and organizational skills Computer literate Goal oriented Reliable transportation Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. #ACSales Job Duties: Selling commercial waste removal, disposal and recycling services Preparing bids, weekly call reports and calling new and existing customers Interacting with customers, non-profit, business associations and trade shows Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: Bachelor's degree preferred 3+ years outside sales B2B experience required Solid waste industry experience preferred Ability to manage time effectively Punctual Excellent communication and organizational skills Computer literate Goal oriented Reliable transportation Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

The Waste Pro Sales Representative provides for the short and long term growth of WP revenues through targeted prospecting, business development, communication, relationship building, and sound consultative selling within a defined Division area (territory). Through developed partnerships and interaction with customers, commercial clients, franchisers, business leaders, governmental officials and key strategic partners, new contracts are acquired and/or existing contracts extended for the collection, processing, transportation and disposal of solid waste and recyclables. The Sales Representative uses consultative/strategic selling skills to understand economic and buying influences and works with their Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and close deals. Additionally, this position supports the prospecting efforts for potential clients in a defined area, including municipal opportunities. ESSENTIAL JOB FUNCTIONS: 1. Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional and Corporate Sales Managers in developing short and long-term strategic Market and Sales Planning. 3. Meets or exceeds sales call activity goals for new sales. 4. Clearly matches Waste Pro services and to sales support required to meet and exceed customer needs. 5. Develops a strong customer base within the regional geographical area calling on prospective customers by phone or in person visits. 6. Ensures customer satisfaction through direct communication and solicitation of feedback. 7. Drives acquisition, retention and renewal of contracts by developing and maintaining critical relationships with customers, appointed staff and others influencing decision makers. 8. Knows the competition and uses industry/company knowledge to prepare winning proposals. 9. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and insuring that proposals meet all specification requirements, required pro-forma, pricing and professional quality in appearance/content. 10. Interfaces with WP executives, managers, associates and customers in targeting opportunities and aggressively pursing leads. 11. Actively or indirectly in partners with Region Sales Manager(s) in closing contracts through aggressive negotiation, competitive pricing and proactive adherence to defined sales strategy. 12. In partnership with finance and regional management periodically initiates billing and contract audits to ensure best pricing and proper invoicing. 13. Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal regulations. 14. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Chambers of Commerce, Local League of Cities, Keep America Beautiful affiliates, SWANA, community cleanup events, civic associations, local charitable organizations, etc.). 15. Keeps management apprised of individual and sales activities which may impact the Division, Region, and Company. 16. Uses available technology to monitor, track and report sales activity. Accurately forecasts monthly, quarterly, and annual revenue sales opportunities. 17. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 18. Researches and stays current regarding competitor services and pricing. 19. Uses a standard format or sales automation tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day; * Properly licensed with ability to drive a motor vehicle extensively within a defined sales area/territory WORK ENVIRONMENT: * Normal setting for this job is: Office Setting/Outside Sales. REPORTING RELATIONSHIPS: Reports To: Sales Manager QUALIFICATIONS: * Education: AS/BA/BS degree in business, marketing, or equivalent experience. Related work experience can be substituted for educational requirements. * 1-2 years of sales/marketing/business development experience within the Waste Services Industry with heavy emphasis on the Commercial Sales Sector. * 1+ years of progressive sales experience. * Demonstrated ability to apply consultative and solutions based selling skills. * Applied skills in negotiation, bid responses, contract management, forecasting and reporting. * Experience with sales generation, customer interaction, presentation, client interaction, negotiation, account management, forecasting, pricing, and sales closure. * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem solving skills. * Professional demeanor and ability to function with the utmost honesty and integrity. * Must demonstrate a basic understanding of applied use of sales automation technology used in support of the sales process. * Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel. * Experienced in developing strategies to increase sales volumes, manage costs and source potential opportunities through different channels. * Knowledge of the Waste Industry, competitors, and relevant external forces that influence the client's buying decision. * Well versed in problem solving, market research, financial/profitability analysis, pricing, and client relationship management. * Organized and intellectually able to eliminate sales obstacles through creative and adaptive approaches. * Must be prepared for extensive travel within a defined sales area. * High degree of autonomy, yet team oriented with ability to work cross functionally within dynamic environment.

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. Job Duties: + Selling commercial waste removal, disposal and recycling services + Preparing bids, weekly call reports and calling new and existing customers + Interacting with customers, non-profit, business associations and trade shows + Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service \#ACSales Qualifications: + Bachelor's degree preferred + 3+ years outside sales + B2B experience required + Solid waste industry experience preferred + Ability to manage time effectively + Punctual + Excellent communication and organizational skills + Computer literate + Goal oriented + Reliable transportation + Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status**

The Inside Sales Representative provides for the short and long-term growth of Alpha Dumpster through providing over the phone customer service and sales support. $1000 Retention Bonus ESSENTIAL JOB FUNCTIONS: 1. Respond to inbound calls or emails within inside sales environment from construction customers requesting service with Alpha Dumpster. Convert incoming calls into sales. Records details of sales transactions and submit reports to Sales Manager 2. Make outbound calls to current and prospective customers, explain details of different products and services offered and initiates sales. 3. Enter sales orders. Accept payment and apply it to the appropriate customer account 4. Determine customer needs and recommend appropriate products and solutions. Proactively promote Alpha Dumpsters products and services to customers for cross/up-sell opportunities. 5. Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Analyzes and understands the choices and capacities of the customer and suggest suitable products. 6. Following up on deliveries to ensure container arrived as scheduled. 7. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people. 8. Operate within our proprietary systems to complete your job efficiently and effectively. (Salesforce, Zendesk, Tower) 9. Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers. 10. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. QUALIFICATIONS: * Proven sales history with 2 years of progressive sales experience preferred * Demonstrated ability to apply consultative and solutions-based selling skills. * Computer skills necessary. Salesforce experience preferred. Proficiency in MS Outlook, Word and Excel. * Highly motivated, self-starter who is also a team player * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills. * Ability to handle a heavy volume of calls in a professional and efficient manner, * Ability to multitask. * Ability to react well under pressure, treat others with respect and take feedback. * Organized and intellectually able to eliminate sales obstacles through creative and adaptive

Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best. \#ACSales Job Duties: + Selling commercial waste removal, disposal and recycling services + Preparing bids, weekly call reports and calling new and existing customers + Interacting with customers, non-profit, business associations and trade shows + Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service Qualifications: + Bachelor's degree preferred + 3+ years outside sales + B2B experience required + Solid waste industry experience preferred + Ability to manage time effectively + Punctual + Excellent communication and organizational skills + Computer literate + Goal oriented + Reliable transportation + Willingness to relocate as career advances. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities. **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**

Join the Waste Pro Team and Snag a $1500 RETENTION BONUS!!! The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information. 5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. 6. Averages answering approximately 100 inbound calls per day . 7. Averages answering calls in fewer than 12 seconds. 8. Establishes understanding of customer needs, issues, and requests. 9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.) 10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level. 11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro. 12. Supports other service lines when required. 13. Uses Tower system to gather information, provides information, and/or update customer records. 14. Completes cross training with other departments to include Operations, Sales, and Billing. 15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT: Normal setting for this job is: office setting. QUALIFICATIONS: * Ability to handle a heavy volume of calls in a professional and efficient manner * Excellent verbal, written and analytical skills * Computer proficiency in MS Office and strong typing Skills, * Ability to multi task. * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to Prioritize and plan work activities * Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards. * Ability to balance team and individual responsibilities and help build a positive team environment. * Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service. Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information. 5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. 6. Averages answering approximately 100 inbound calls per day . 7. Averages answering calls in fewer than 12 seconds. 8. Establishes understanding of customer needs, issues, and requests. 9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.) 10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level. 11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro. 12. Supports other service lines when required. 13. Uses Tower system to gather information, provides information, and/or update customer records. 14. Completes cross training with other departments to include Operations, Sales, and Billing. 15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT: Normal setting for this job is: office setting. QUALIFICATIONS: * Ability to handle a heavy volume of calls in a professional and efficient manner * Excellent verbal, written and analytical skills * Computer proficiency in MS Office and strong typing Skills, * Ability to multi task. * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to Prioritize and plan work activities * Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards. * Ability to balance team and individual responsibilities and help build a positive team environment. * Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service. Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information. 5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. 6. Averages answering approximately 100 inbound calls per day . 7. Averages answering calls in fewer than 12 seconds. 8. Establishes understanding of customer needs, issues, and requests. 9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.) 10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level. 11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro. 12. Supports other service lines when required. 13. Uses Tower system to gather information, provides information, and/or update customer records. 14. Completes cross training with other departments to include Operations, Sales, and Billing. 15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT: Normal setting for this job is: office setting. QUALIFICATIONS: * Ability to handle a heavy volume of calls in a professional and efficient manner * Excellent verbal, written and analytical skills * Computer proficiency in MS Office and strong typing Skills, * Ability to multi task. * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to Prioritize and plan work activities * Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards. * Ability to balance team and individual responsibilities and help build a positive team environment. * Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service. Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

The Waste Pro Sales Representative provides for the short and long term growth of WP revenues through targeted prospecting, business development, communication, relationship building, and sound consultative selling within a defined Division area (territory). Through developed partnerships and interaction with customers, commercial clients, franchisers, business leaders, governmental officials and key strategic partners, new contracts are acquired and/or existing contracts extended for the collection, processing, transportation and disposal of solid waste and recyclables. The Sales Representative uses consultative/strategic selling skills to understand economic and buying influences and works with their Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and close deals. Additionally, this position supports the prospecting efforts for potential clients in a defined area, including municipal opportunities. ESSENTIAL JOB FUNCTIONS: 1. Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional and Corporate Sales Managers in developing short and long-term strategic Market and Sales Planning. 3. Meets or exceeds sales call activity goals for new sales. 4. Clearly matches Waste Pro services and to sales support required to meet and exceed customer needs. 5. Develops a strong customer base within the regional geographical area calling on prospective customers by phone or in person visits. 6. Ensures customer satisfaction through direct communication and solicitation of feedback. 7. Drives acquisition, retention and renewal of contracts by developing and maintaining critical relationships with customers, appointed staff and others influencing decision makers. 8. Knows the competition and uses industry/company knowledge to prepare winning proposals. 9. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and insuring that proposals meet all specification requirements, required pro-forma, pricing and professional quality in appearance/content. 10. Interfaces with WP executives, managers, associates and customers in targeting opportunities and aggressively pursing leads. 11. Actively or indirectly in partners with Region Sales Manager(s) in closing contracts through aggressive negotiation, competitive pricing and proactive adherence to defined sales strategy. 12. In partnership with finance and regional management periodically initiates billing and contract audits to ensure best pricing and proper invoicing. 13. Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal regulations. 14. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Chambers of Commerce, Local League of Cities, Keep America Beautiful affiliates, SWANA, community cleanup events, civic associations, local charitable organizations, etc.). 15. Keeps management apprised of individual and sales activities which may impact the Division, Region, and Company. 16. Uses available technology to monitor, track and report sales activity. Accurately forecasts monthly, quarterly, and annual revenue sales opportunities. 17. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 18. Researches and stays current regarding competitor services and pricing. 19. Uses a standard format or sales automation tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day; * Properly licensed with ability to drive a motor vehicle extensively within a defined sales area/territory WORK ENVIRONMENT: * Normal setting for this job is: Office Setting/Outside Sales. REPORTING RELATIONSHIPS: Reports To: Sales Manager QUALIFICATIONS: * Education: AS/BA/BS degree in business, marketing, or equivalent experience. Related work experience can be substituted for educational requirements. * 1-2 years of sales/marketing/business development experience within the Waste Services Industry with heavy emphasis on the Commercial Sales Sector. * 1+ years of progressive sales experience. * Demonstrated ability to apply consultative and solutions based selling skills. * Applied skills in negotiation, bid responses, contract management, forecasting and reporting. * Experience with sales generation, customer interaction, presentation, client interaction, negotiation, account management, forecasting, pricing, and sales closure. * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem solving skills. * Professional demeanor and ability to function with the utmost honesty and integrity. * Must demonstrate a basic understanding of applied use of sales automation technology used in support of the sales process. * Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel. * Experienced in developing strategies to increase sales volumes, manage costs and source potential opportunities through different channels. * Knowledge of the Waste Industry, competitors, and relevant external forces that influence the client's buying decision. * Well versed in problem solving, market research, financial/profitability analysis, pricing, and client relationship management. * Organized and intellectually able to eliminate sales obstacles through creative and adaptive approaches. * Must be prepared for extensive travel within a defined sales area. * High degree of autonomy, yet team oriented with ability to work cross functionally within dynamic environment.

The Waste Pro Sales Representative provides for the short and long term growth of WP revenues through targeted prospecting, business development, communication, relationship building, and sound consultative selling within a defined Division area (territory). Through developed partnerships and interaction with customers, commercial clients, franchisers, business leaders, governmental officials and key strategic partners, new contracts are acquired and/or existing contracts extended for the collection, processing, transportation and disposal of solid waste and recyclables. The Sales Representative uses consultative/strategic selling skills to understand economic and buying influences and works with their Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and close deals. Additionally, this position supports the prospecting efforts for potential clients in a defined area, including municipal opportunities. ESSENTIAL JOB FUNCTIONS: 1. Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional and Corporate Sales Managers in developing short and long-term strategic Market and Sales Planning. 3. Meets or exceeds sales call activity goals for new sales. 4. Clearly matches Waste Pro services and to sales support required to meet and exceed customer needs. 5. Develops a strong customer base within the regional geographical area calling on prospective customers by phone or in person visits. 6. Ensures customer satisfaction through direct communication and solicitation of feedback. 7. Drives acquisition, retention and renewal of contracts by developing and maintaining critical relationships with customers, appointed staff and others influencing decision makers. 8. Knows the competition and uses industry/company knowledge to prepare winning proposals. 9. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and insuring that proposals meet all specification requirements, required pro-forma, pricing and professional quality in appearance/content. 10. Interfaces with WP executives, managers, associates and customers in targeting opportunities and aggressively pursing leads. 11. Actively or indirectly in partners with Region Sales Manager(s) in closing contracts through aggressive negotiation, competitive pricing and proactive adherence to defined sales strategy. 12. In partnership with finance and regional management periodically initiates billing and contract audits to ensure best pricing and proper invoicing. 13. Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal regulations. 14. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Chambers of Commerce, Local League of Cities, Keep America Beautiful affiliates, SWANA, community cleanup events, civic associations, local charitable organizations, etc.). 15. Keeps management apprised of individual and sales activities which may impact the Division, Region, and Company. 16. Uses available technology to monitor, track and report sales activity. Accurately forecasts monthly, quarterly, and annual revenue sales opportunities. 17. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 18. Researches and stays current regarding competitor services and pricing. 19. Uses a standard format or sales automation tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day; * Properly licensed with ability to drive a motor vehicle extensively within a defined sales area/territory WORK ENVIRONMENT: * Normal setting for this job is: Office Setting/Outside Sales. REPORTING RELATIONSHIPS: Reports To: Sales Manager

The Waste Pro Sales Representative provides for the short and long term growth of WP revenues through targeted prospecting, business development, communication, relationship building, and sound consultative selling within a defined Division area (territory). Through developed partnerships and interaction with customers, commercial clients, franchisers, business leaders, governmental officials and key strategic partners, new contracts are acquired and/or existing contracts extended for the collection, processing, transportation and disposal of solid waste and recyclables. The Sales Representative uses consultative/strategic selling skills to understand economic and buying influences and works with their Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and close deals. Additionally, this position supports the prospecting efforts for potential clients in a defined area, including municipal opportunities. ESSENTIAL JOB FUNCTIONS: 1. Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional and Corporate Sales Managers in developing short and long-term strategic Market and Sales Planning. 3. Meets or exceeds sales call activity goals for new sales. 4. Clearly matches Waste Pro services and to sales support required to meet and exceed customer needs. 5. Develops a strong customer base within the regional geographical area calling on prospective customers by phone or in person visits. 6. Ensures customer satisfaction through direct communication and solicitation of feedback. 7. Drives acquisition, retention and renewal of contracts by developing and maintaining critical relationships with customers, appointed staff and others influencing decision makers. 8. Knows the competition and uses industry/company knowledge to prepare winning proposals. 9. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and insuring that proposals meet all specification requirements, required pro-forma, pricing and professional quality in appearance/content. 10. Interfaces with WP executives, managers, associates and customers in targeting opportunities and aggressively pursing leads. 11. Actively or indirectly in partners with Region Sales Manager(s) in closing contracts through aggressive negotiation, competitive pricing and proactive adherence to defined sales strategy. 12. In partnership with finance and regional management periodically initiates billing and contract audits to ensure best pricing and proper invoicing. 13. Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal regulations. 14. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Chambers of Commerce, Local League of Cities, Keep America Beautiful affiliates, SWANA, community cleanup events, civic associations, local charitable organizations, etc.). 15. Keeps management apprised of individual and sales activities which may impact the Division, Region, and Company. 16. Uses available technology to monitor, track and report sales activity. Accurately forecasts monthly, quarterly, and annual revenue sales opportunities. 17. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 18. Researches and stays current regarding competitor services and pricing. 19. Uses a standard format or sales automation tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day; * Properly licensed with ability to drive a motor vehicle extensively within a defined sales area/territory WORK ENVIRONMENT: * Normal setting for this job is: Office Setting/Outside Sales. REPORTING RELATIONSHIPS: Reports To: Sales Manager