Business Technology Consultant jobs at Wells Fargo - 21 jobs
Salesforce Service Cloud Business Analyst
Keybank 4.4
Brooklyn, OH jobs
This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities.
This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills.
Essential Functions
Lead discovery and deep dive sessions to understand and document current state, pain points, and areas of opportunity to improve the system functionality and/or business process.
Document current state and future state processes utilizing process flow diagrams and other process design tools.
Provide thought leadership in leading brainstorming, design, and solution meetings with the line of business end users and technology teams.
Serve as the voice of the end users to ensure system functionality and solutions meet the needs of the business.
Act as subject matter expert on development projects from inception to ensure project/system design and implementation meets the needs of the business.
Capture and expand upon user stories to translate business requirements into technical requirements and convey the appropriate level of detail to the development team.
Writes acceptance criteria and test scripts to ensure new functionality is working as designed throughout the development and release management process.
Perform analysis and research of system dependencies to reduce system and process issues.
Manage testing coordination, execution and sign-off with the various teams and end-users, including ability to test on own and assign to others.
Assists with change management activities and documentation
Assists with prioritization of project backlogs and influence the larger system/product backlog with a goal of maximizing business value.
Partners closely with area and functional product owners to keep them informed on project details and progress.
Education
Bachelor's Degree or equivalent experience (preferred)
Work Experience & Skills
Undergraduate degree in business or equivalent work experience
Experience with / knowledge of commercial banking, commercial deposit origination, payments onboarding, or commercial servicing preferred
2-3 years of experience in financial services
1-2 years of experience using Salesforce application
Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud, CRM Analytics, Data 360, Agentforce)
Project management experience or experience leading teams and/or projects
Knowledge of Agile concepts and tools (ie Jira, Confluence)
Knowledge of system testing concepts
Ability to plan, multi-task, manage time effectively, and work on own with limited direction
Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Work Location Category
Hybrid (2+ days)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$71k-122k yearly Auto-Apply 40d ago
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Business Analysis Manager Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210684792 JobSchedule: Full time JobShift: Day : Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
Job responsibilities
* Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders
* Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers
* Track and follow up on escalated requests, prioritize issues and drive resolution
* Engage the sales team by responding to questions and research requests on supported requests
* Maintain process documentation and ensure information is current and accurate
* Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability
Required qualifications, capabilities and skills
* Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines
* Strong analytical and problem-solving skills
* Positive attitude with the ability to build and foster relationships with internal partners and team members
* Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
* Flexible, with ability to work under minimum direction and use independent judgment in decision-making
* Good interpersonal skills that allow the individual to effectively interact with all levels of management
* Experience partnering across multiple lines of business and/or organizations
Preferred qualifications, capabilities and skills
* Experience with Business Banking lending and deposit products
* Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS)
* 7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking
* Bachelor's degree in Business, Finance, or Systems; or equivalent work/training
$97k-117k yearly est. Auto-Apply 6d ago
Business Analysis Manager Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
Job responsibilities
Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders
Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers
Track and follow up on escalated requests, prioritize issues and drive resolution
Engage the sales team by responding to questions and research requests on supported requests
Maintain process documentation and ensure information is current and accurate
Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability
Required qualifications, capabilities and skills
Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines
Strong analytical and problem-solving skills
Positive attitude with the ability to build and foster relationships with internal partners and team members
Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
Flexible, with ability to work under minimum direction and use independent judgment in decision-making
Good interpersonal skills that allow the individual to effectively interact with all levels of management
Experience partnering across multiple lines of business and/or organizations
Preferred qualifications, capabilities and skills
Experience with Business Banking lending and deposit products
Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS)
7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking
Bachelor's degree in Business, Finance, or Systems; or equivalent work/training
$97k-117k yearly est. Auto-Apply 6d ago
Business Analysis Manager Vice President
Jpmorgan Chase 4.8
Columbus, OH jobs
Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us!
Job responsibilities
+ Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders
+ Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers
+ Track and follow up on escalated requests, prioritize issues and drive resolution
+ Engage the sales team by responding to questions and research requests on supported requests
+ Maintain process documentation and ensure information is current and accurate
+ Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability
Required qualifications, capabilities and skills
+ Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines
+ Strong analytical and problem-solving skills
+ Positive attitude with the ability to build and foster relationships with internal partners and team members
+ Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
+ Flexible, with ability to work under minimum direction and use independent judgment in decision-making
+ Good interpersonal skills that allow the individual to effectively interact with all levels of management
+ Experience partnering across multiple lines of business and/or organizations
Preferred qualifications, capabilities and skills
+ Experience with Business Banking lending and deposit products
+ Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS)
+ 7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking
+ Bachelor's degree in Business, Finance, or Systems; or equivalent work/training
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$97k-117k yearly est. 60d+ ago
Product Analyst Senior Associate
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210641395 JobSchedule: Full time JobShift: : Chase Card Services is seeking an experienced leader to drive customer and firm value within the Card Authorizations' product. You will work closely with Business, Product, and Technology leadership to articulate, valuate, sequence, and execute discreet efforts to improve our authorizations engine, deliver customer features, & support scrum teams as needed.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a Product Analyst Senior Associate within Chase Card Services, you will have the opportunity to promote customer and firm value within the Card Authorizations' product. You will collaborate with Business, Product, and Technology leadership to improve our authorizations engine, deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services.
Job responsibilities:
* Collaborate with partner across the firm to breakdown large initiatives into epics and user stories, using relevant techniques (e.g. story mapping, event storming) to help facilitate the right discussion and drive toward the technology requirements
* Actively key stakeholders to manage their expectation through strong communications and effective partnerships
* Develop and refine epics and user stories defining user acceptance criteria in Gherkin format whilst adhering to the I.N.V.E.S.T principals
* Identified and create dependencies for support teams. Collaborate with stakeholders, development teams and other supporting teams to identify dependencies that exist between different task, feature or project. Analyst the requirements, dependencies and interdependencies to understand the relationship and potential impact on the over product development
* Partner with the product owner and prioritize a delivery teams efforts based on the product and firm priorities, including the resolution and management of defects
* Adhere to firmwide controls practices as it pertains to agile deliverables
* Expertise in Agile Tools (JIRA, Confluence) and concepts to be able to drive planning and execution through the product architecture
Required qualifications, capabilities, and skills:
* Ability to seamlessly navigate large product organizations
* Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations
* Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
* Business Systems Analyst experience
* Credit card authorizations' and credit card payment life cycle experience needed
* 3+ years of work experience in credit card in the following disciplines: business, functional, and technical analysis
Preferred qualifications, capabilities and skills
* Functional knowledge of all Card and CCB domains impacting the Card Customer
* Technical knowledge of coding languages (Cobol, Java, etc.) and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences
Experience with efforts in modernizing business processes with a legacy software stack onto Cloud based and Java technologies
$74k-92k yearly est. Auto-Apply 60d+ ago
RPS High Value Business Card Consultant
U.S. Bank 4.6
Remote
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionDevelops profitable business account relationships and increased profitability from existing and new accounts. Identifies business opportunities based on knowledge of clients, markets, products and services. Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Seven to nine or more years of relevant work experience
- Ability to travel (local and regional, some national) Preferred Skills/Experience- Prior business card field sales experience, targeting companies between $10-50MM in annual revenue- Well-developed sales and new business development skills, including the development of sales strategies and goals and closing skills
- Thorough knowledge of unit payment products
- Basic knowledge of the organization and its products, services and operations
- Basic knowledge of product marketing, client service issues, and organization operations
- Strong marketing, negotiation and decision-making skills
- Strong organizational and problem-solving skills
- Strong customer service/relation skills with ability to creatively resolve client concerns and issues
- Excellent interpersonal, presentation, verbal and written communication skills
- Good understanding of basic accounting principles related to financial transactions
Location Expectations
This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$98.2k-115.5k yearly Auto-Apply 11d ago
Solutions Analyst III - Emerging Technologies
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210683194 JobSchedule: Full time JobShift: Day : Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..
Job Responsibilities
* Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
* Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
* Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
* Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
* Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
* Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning.
* Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
* Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
* Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on business analysis concepts and 3+ years applied experience.
* Experience in technical program delivery, product management, solutions analysis, or related field.
* Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
* Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
* Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
* Strong problem-solving and quantitative analysis skills.
* Excellent verbal and written communication skills.
* Familiarity with Agile methodologies and product-oriented organizations.
Preferred qualifications, capabilities, and skills
* Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
* Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
* Technical program delivery, innovation, program/project management, product management or solutions analysis.
* Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
* Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
* Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
$93k-116k yearly est. Auto-Apply 16d ago
Solutions Analyst III - Emerging Technologies
Jpmorganchase 4.8
Columbus, OH jobs
Join our dynamic team to revolutionize how technology intersects with business.
As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..
Job Responsibilities
Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning.
Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.
Required Qualifications, Capabilities, and Skills
Formal training or certification on business analysis concepts and 3+ years applied experience.
Experience in technical program delivery, product management, solutions analysis, or related field.
Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
Strong problem-solving and quantitative analysis skills.
Excellent verbal and written communication skills.
Familiarity with Agile methodologies and product-oriented organizations.
Preferred qualifications, capabilities, and skills
Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
Technical program delivery, innovation, program/project management, product management or solutions analysis.
Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
$93k-116k yearly est. Auto-Apply 16d ago
Solutions Analyst III - Emerging Technologies
Jpmorgan Chase 4.8
Columbus, OH jobs
Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..
**Job Responsibilities**
+ Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
+ Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
+ Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
+ Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
+ Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
+ Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning.
+ Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
+ Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
+ Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.
**Required Qualifications, Capabilities, and Skills**
+ Formal training or certification on business analysis concepts and 3+ years applied experience.
+ Experience in technical program delivery, product management, solutions analysis, or related field.
+ Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
+ Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
+ Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
+ Strong problem-solving and quantitative analysis skills.
+ Excellent verbal and written communication skills.
+ Familiarity with Agile methodologies and product-oriented organizations.
**Preferred qualifications, capabilities, and skills**
+ Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
+ Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
+ Technical program delivery, innovation, program/project management, product management or solutions analysis.
+ Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
+ Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
+ Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$93k-116k yearly est. 13d ago
Process Improvement Associate II - Transformation Consultant
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210694894 JobSchedule: Full time JobShift: Day : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II - Transformation Consultant at JPMorgan Chase, you will serve as a strategic partner in transforming organizational strategy and operating models across the firm. Leveraging your expertise in business transformation, data analytics, and artificial intelligence, you will drive innovative solutions that enhance operational efficiency, reduce risk, and deliver sustainable value.
Additionally, you will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals. Your ability to work with diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
* Break down complex problems using hypothesis-driven thinking and analysis to develop insights and actionable recommendations.
* Deliver compelling presentations to senior executives and key stakeholders, focusing on actionable insights and strategic value. Proactively address questions and concerns, establishing yourself as a trusted advisor and thought partner.
* Collaborate with project teams to conduct stakeholder interviews, develop frameworks, and generate insights that inform process optimization, organizational transformation, and functional strategy development efforts.
* Informally develop team members by serving as a mentor and inspiring a culture of continuous learning; this may include managing analysts and interns.
* Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
* Develop and implement process improvement initiatives, prioritizing simplification, automation, and the integration of digital tools to enhance operational efficiency and effectiveness.
* Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, Champion a culture of innovation, agility, and continuous improvement across the organization.
* Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
* Take ownership and accountability of assigned workstreams, managing all aspects from planning to execution, and ensuring delivery of high-quality outcomes within established timelines.
Required qualifications, capabilities, and skills
* 3+ years in management consulting or process improvement professional environment with a proven track record of developing and implementing strategic business recommendations that deliver measurable results.
* Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
* Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
* Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
* Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
* Experienced in creating presentations, both written and verbal, tailored for senior audiences.
*
Preferred qualifications, capabilities, and skills
* Financial services background.
* Experience supporting or leading change management initiatives, including process redesign and organizational transformation.
* Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
* Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
* Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
* Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
$70k-92k yearly est. Auto-Apply 16d ago
Tech Audit Manager, Vice President Consumer Banking Technology
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210674102 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $137,750.00-$200,000.00 We're proud of our reputation for excellence, integrity and collaboration. Our priorities of governance, transparency and strategic engagement, along with our people-first culture centered around inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong.
As an Audit Manager, Vice President, within the Consumer & Community Banking (CCB) Technology Audit Team, you will develop and execute the annual audit plan, manage audit engagements, oversee and perform audit testing, and participate in applicable control and governance forums.
Job responsibilities
* Participate in audit engagements from planning to reporting
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
* Stay up to date with evolving industry and regulatory developments impacting CIB Finance
* Find ways to drive efficiencies in audit process through automation
Required Qualifications, Capabilities and skills
* 7+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or related financial experience) in Accounting, Finance, or related discipline
* Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness
$137.8k-200k yearly Auto-Apply 60d+ ago
J. P. Morgan Wealth Management - Business Analysis Manager
Jpmorgan Chase & Co 4.8
Westerville, OH jobs
JobID: 210701682 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$150,000.00; Elgin,IL $104,500.00-$150,000.00 The Workforce Management Reporting team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
As a Vice President, Business Analysis Manager within Workforce Management for J.P. Morgan's Wealth Management Business Development and Solutions, you will play a pivotal role in shaping and delivering reporting and insights that drive both Workforce Management and Operational excellence. You will collaborate closely with Workforce Management, Service Center leaders, functional support teams, and product teams to define and refine data, reporting, and insight requirements. Leveraging your expertise in Contact Center and Workforce Management reporting, along with your strengths in collaboration, communication, data storytelling, and presentation, you will translate complex data into actionable insights. If you are a creative thinker who is self-motivated, confident, and organized-and thrive on independently driving assignments aligned with our department's goals and the broader WFM Reporting roadmap-you may be the ideal addition to our team.
Job responsibilities
* Develop data repository complete with the appropriate data model, data structure, data hierarchy and enhanced summarization capabilities to align with corporate standards
* Maintain all documentation on source of truth and core calculations for each of the WFM data elements and reports
* Design reporting/visualizations that provide easy-to-navigate interfaces and clear data displays (Time period, charts, graphs, highlights, trends and patterns, etc.)
* Embed comprehensive validation. quality controls and inspections to ensure reports are consistently providing accurate insights. This includes designing, updating and maintaining reports that meet the firm's audit control requirements
* Partner with stakeholders to gather a holistic set of report requirements (data needs, design preferences, filters, refresh rate, etc.)
* Act as data expert on all WFM reports and data elements across all core products (ie:Webstats/Genesys, Alvaria, Service Desktop, IVR, Call Miner, etc)
* Build operating models and workflows to support optimum efficiency across internal processes; work closely with work stream owners to track and report progress of growth initiatives
Required qualifications, capabilities, and skills
* 5 years in WFM/Call Center reporting and analytics
* 2 years with development of data warehouse/repository and managing large scale projects
* High level of proficiency using Microsoft Office products such as Word and PowerPoint
* Experience with SQL and writing database queries
* Prior experience creating high quality presentations used for executive level management communication and data visualization with the ability to tell a compelling story using analytics (example presentation required during second interview round)
* A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating ability to work in an unstructured, dynamic environment
* Strong organizational skills and detail-orientation, comfort juggling a dynamic and complex piece of work; Ability to articulate complex data to non-data users in a way that would be easily understood
Preferred qualifications, capabilities, and skills
* Excellent end-to-end problem solving skills, including developing logical, actionable recommendations
* Strong leadership and communication skills (both verbally and written)
* Advanced analytic skills utilizing tools such as Tableau, Alteryx and Excel.
* Experience with WFM systems; direct experience with Alvaria WFM system is a plus
$104.5k-150k yearly Auto-Apply 7d ago
Sr IT Manager- Real Estate Capital
Keybank 4.4
Columbus, OH jobs
Utilizes technical experience, business acumen, delivery, and leadership skills to lead a team in designing, developing, implementing, and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function, with a specialized focus on Real Estate Capital (REC) Originations.
Key Responsibilities
Own, oversee, and drive delivery and support of assigned application portfolio, their environments, and platforms, with a particular emphasis on supporting REC Originations processes, including loan origination, underwriting, pipeline management, and deal closing.
Collaborate closely with BusinessTechnology Managers, Enterprise Architects, Business Analysts, Project Managers, production support teams, Quality Assurance teams, and infrastructure teams to deliver REC Originations projects that meet enterprise, risk, and compliance standards.
Partner with REC Originations business leaders to understand evolving market trends, regulatory requirements, and client needs, translating these into technology solutions that drive business growth and operational efficiency.
Work with 3rd party vendors to ensure contracted products and services relevant to REC Originations are delivered on time and meet quality standards.
Oversee production support activities and small projects, including enhancements to REC Originations platforms and tools.
Ensure successful implementation of all portfolio application changes into production and appropriate transition to support team, with a focus on minimizing disruption to REC Originations operations.
Assist with critical production issues within the REC application space as needed, ensuring rapid resolution to support business continuity.
Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval.
Qualifications
Bachelor's Degree with at least 5 years of experience in leading and managing teams, preferably within financial services or real estate capital markets.
Experience with REC Originations platforms, loan origination systems, or related technologies is highly desirable.
Comfortable with agile software development methodologies and tools; Scrum Master certification a plus.
Excellent written and verbal communication skills, with the ability to communicate complex REC Originations concepts to technical and non-technical stakeholders.
Job Skills
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, especially in the context of REC Originations.
Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control REC Originations projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Experience preparing and justifying business cases and value propositions for REC Originations initiatives; ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks.
Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for REC Originations.
Ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team, especially in cross-functional REC Originations projects.
#LI-BS2
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
This leader will be part of the Consumer Analytics & Advisory (CAA) team, primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team, assign and define the work to the right resources within the team, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously, including organizational initiatives.
Responsibilities
Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank
Provide solutions based on “connecting the dots” leveraging business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies
Translate data into clear narratives, recommendations, and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business
Provide thought leadership within and beyond engagement teams
Collaborate with other analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets
Promote the benefits of quantitative techniques and analysis
Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done
Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience
Actively listen to stakeholders and know when to probe for further information
Lead and participate in efforts to enrich the Consumer Bank's analytical capabilities
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required)
Experience Qualifications
A minimum of 5 years Analytical experience in consulting, business, or related field (required).
A minimum of 3 years experience in financial services (preferred).
A minimum of 3 years experience in leading teams to develop impactful business strategies based on analysis (preferred).
Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred)
Experience translating complex data into clear narratives and presentations for senior level leaders (required)
Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred)
Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred)
Familiarity SQL, R, or Python (preferred)
Tactical Skills
Excellent oral and written communication skills
Detailed knowledge and expertise in Data Analytics software applications
Advanced Microsoft Office Suite skills
Experience in leading high-impact, cross-functional projects
Experience in delivering Senior Management Level presentations
Strong time-management and organizational skills
Personal Skills
Collaboration
Critical Thinking
Decision Making
Problem Solving
Resilience
Practical Skills
Analytical Thinking
Business Acumen
Data Analysis
Oral & Written Communication
Systems Thinking
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel
Occasional travel to include overnight stay.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
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$112k-210k yearly Auto-Apply 3d ago
Business Ops Analyst
U.S. Bank 4.6
Cincinnati, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionResponsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new processes and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements. Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications. Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically five or more years of related experience
Preferred Skills/Experience
Experience with Salesforce preferred
Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
Strong understanding of project management and testing methodology and procedures
Strong analytical and forecasting skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to work as part of a project team
Effective verbal and written presentation and communication skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$75.8k-89.2k yearly Auto-Apply 2d ago
Sr IT Manager- Real Estate Capital
Keybank 4.4
Remote
Utilizes technical experience, business acumen, delivery, and leadership skills to lead a team in designing, developing, implementing, and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function, with a specialized focus on Real Estate Capital (REC) Originations.
Key Responsibilities
Own, oversee, and drive delivery and support of assigned application portfolio, their environments, and platforms, with a particular emphasis on supporting REC Originations processes, including loan origination, underwriting, pipeline management, and deal closing.
Collaborate closely with BusinessTechnology Managers, Enterprise Architects, Business Analysts, Project Managers, production support teams, Quality Assurance teams, and infrastructure teams to deliver REC Originations projects that meet enterprise, risk, and compliance standards.
Partner with REC Originations business leaders to understand evolving market trends, regulatory requirements, and client needs, translating these into technology solutions that drive business growth and operational efficiency.
Work with 3rd party vendors to ensure contracted products and services relevant to REC Originations are delivered on time and meet quality standards.
Oversee production support activities and small projects, including enhancements to REC Originations platforms and tools.
Ensure successful implementation of all portfolio application changes into production and appropriate transition to support team, with a focus on minimizing disruption to REC Originations operations.
Assist with critical production issues within the REC application space as needed, ensuring rapid resolution to support business continuity.
Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval.
Qualifications
Bachelor's Degree with at least 5 years of experience in leading and managing teams, preferably within financial services or real estate capital markets.
Experience with REC Originations platforms, loan origination systems, or related technologies is highly desirable.
Comfortable with agile software development methodologies and tools; Scrum Master certification a plus.
Excellent written and verbal communication skills, with the ability to communicate complex REC Originations concepts to technical and non-technical stakeholders.
Job Skills
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, especially in the context of REC Originations.
Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control REC Originations projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Experience preparing and justifying business cases and value propositions for REC Originations initiatives; ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks.
Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for REC Originations.
Ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team, especially in cross-functional REC Originations projects.
#LI-BS2
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
$116k-216k yearly Auto-Apply 9d ago
Information Technology Senior Business Analyst
Keybank 4.4
Brooklyn, OH jobs
The IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. They provide business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).
Essential Functions
Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.
Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
Bachelor's Degree (preferred)
OR equivalent experience (required)
Work Experience
Minimum of 3 years of relevant experience (required)
Skills
Extensive experience with evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.
Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Preferred Qualifications:
5 or more years of experience in a Business Analyst or related role preferred
Demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)
Experience with both waterfall and agile project methodologies
Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Work Location Category
Hybrid (2+ days)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$80k-150k yearly Auto-Apply 6d ago
Project Consultant I - Practice Solutions
Bank of America 4.7
Westerville, OH jobs
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Leads the effort in the pre-closing and closing process on complex real estate loans, including construction, term, lines of credit, and letters of credit, some of which may be syndicated. Independently reviews loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements. Works closely with Relationship Account Officer, borrower, counsel, construction consultants and title companies. Monitors documentation requirements. Responsible for managing construction draw process, including reviewing construction draw packages, identifying and helping to resolve construction and title issues, keeping accurate records of loan budget, and ensuring loan is in balance in accordance with approval. Preferred three or more years of previous real estate loan administration experience or real estate paralegal experience; proficient computer skills, including Windows, Excel, Word and Outlook; excellent written and verbal communication skills; effective problem solving skills.
Responsibilities:
Manages backlog of startup healthcare clients during the project phase of loan process
Processes disbursements on behalf of clients
Communicates frequently with internal/external partners and clients
Identifies and delivers to client's needs through loan closing process
Collects required documentation from client based on loan conditions
Skills:
Client Experience Branding
Client Solutions Advisory
Collaboration
Customer and Client Focus
Record Keeping
Account Management
Adaptability
Required Qualifications:
Proficient computer skills
Strong decision-making skills and problem-solving skills
Excellent verbal and written communication skills
Strong customer service skills
Desired Qualifications:
Three or more years of previous real estate loan administration experience or real estate paralegal experience
Ability to learn and adapt to ongoing changes and new technology platforms
Experience in receiving and implementing performance feedback and coaching
Self-motivated and results-oriented with excellent organizational skills
Experience deepening relationships over the phone with clients
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
$75k-105k yearly est. Auto-Apply 60d+ ago
Sr. Analyst - Commercial Strategy
Keybank 4.4
Cleveland, OH jobs
127 Public Square, Cleveland, Ohio- Required
As a member of the Commercial Bank Strategy Team, the Senior Analyst will work closely with the members of the Strategy team and Business Leaders across the Commercial Bank to evaluate and execute strategic business initiatives. They will develop a deep understanding of our markets, customer needs, product functionality, industry trends, and our competitive landscape to support business growth.
Responsibilities
Work alongside the members of the Strategy team to develop and support strategic initiatives - develop strategy in partnership with executives (define problem, structure a framework, build recommendations, and a successful path to execution).
Coordinate and develop presentation materials and supporting documentation to provide regular status updates on initiatives to Manager and Leadership
Analyze internal and external data to provide intelligence and insights to Commercial Leadership
Actively participate in projects and priorities by providing effective reporting, analytic support, and research
Analyze project and business results, collect/solicit field feedback and provide thoughts on potential areas for improvement
Establish and maintain effective/collaborative working relationships among team members, partners, and support areas
Exhibit exceptional project management and organizational skills, collaborating closely with stakeholders and leaders to ensure key initiatives are prioritized, well-coordinated, and delivered on time
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Requirement
Bachelor's or Graduate degree in related field of study (i.e., Finance, Economics, Accounting, Data Sciences, Business Analytics, Information Systems, Mathematics, or other applicable fields)
Minimum 3 years of experience in banking, finance, consulting, or similar relevant experience
Self-starter with a high degree of adaptability and intellectual curiosity
Detail oriented and able to prioritize and manage multiple ongoing projects in parallel
Ability to problem-solve and think strategically
Strong capabilities leveraging the MS Office suite of products, including Excel and PowerPoint
Team player with excellent communication skills (written and verbal)
Strong work ethic and desire to develop personally and professionally
Preferred Requirements
Understanding of Commercial Banking products and services
Experience supporting the execution of growth initiatives with a structured approach to achieve tight timelines on complex deliverables.
Ability to synthesize, create, and communicate clear analytical insights to Senior Leadership
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
This position is eligible to earn a base salary in the range of $71,000 to $110,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$71k-122k yearly Auto-Apply 60d+ ago
Consumer Consultant
Keybank 4.4
Brooklyn, OH jobs
can be located within the KeyBank footprint***
The Consumer Consultant role leverages client analytics and insights to formulate hypotheses that inform recommended business strategies. They present hypotheses and recommended business opportunities and solutions to senior and executive leadership. The Consumer Consultant is also responsible for developing and driving an operational plan based on client insights and ensures the execution of consumer client initiatives that are in accordance with business strategies.
Essential Functions
Provide client analytics and hypothesis leveraging internal client data and external market research.
Collaborate and partner closely with support partners and other areas of expertise to develop hypotheses and programs for execution.
Execute on strategic plans and is accountable for the pertinent aspects of assigned initiatives as it relates to the acquisition, deepening, and retention of clients, field support, and/or innovation initiatives.
Lead and coordinate peer activity across all elements of the consumer segment strategy as it relates to acquisition, deepening relations, retaining clients, field support, and/or innovation.
Recommend opportunities for revenue growth and ensure alignment with all client segments.
Manage the tracking and communication of the progress against business goals.
Keep regular contact with field advocates.
Ensure initiatives are executed according to on-time and quality delivery requirements.
Coordinate client treatment scenarios as needed to support initiatives.
Successfully drives implementation of strategic initiatives.
Review progress, decisions, and unusual situations with senior management.
Keep up to date on industry best practices.
Drive cross-functional implementation teams including but not limited to internal team members, support partners, and vendors to ensure successful execution of complex medium to large-scale initiatives.
Drive execution by effectively managing priorities, pace, scope, quality, cost, and risk.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
Bachelor's Degree or equivalent experience required.
Work Experience
A minimum of 7 years' experience in financial services required.
Skills
Ability to understand business partner strategy and financial impact.
Strong written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations.
Able to work independently under general direction/supervision.
Ability to build relationships, partner, and influence.
Developing critical thinking skills; can analyze simple issues with low complexity; can give perspective to the team addressing basic business/analytical problems and challenges; recognizes need to escalate issues in a timely manner.
Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
Demonstrated multiple project management leadership skills; experience in organizing, planning, and executing large-scale, multi-functional projects from vision through implementation.
Demonstrated analytical, process management, and conceptual skills.
Demonstrated ability to express complex concepts in terms that are understandable to business partners, senior leaders, and the sales force.
Superior teamwork and interpersonal skills and ability to communicate with all management levels.
Demonstrated ability to work effectively with support partners and influence geographically diverse sales teams.
Superior knowledge of financial products, e.g., deposit & credit products, investments, etc.
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
This position is eligible to earn a base salary in the range of $100,000 to $125,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid