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Assistant General Manager jobs at WillowTree - 311 jobs
Commissioning Area Manager, AMER-East ACx
Amazon Web Services, Inc.
Herndon, VA jobs
Are you experienced in Critical Infrastructure Commissioning Management and looking for a fast paced environment to work in? The Commissioning Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: -Medium and low voltage power systems -Generators -UPS -HVAC (Air Handlers / Exhaust Fans / VFD) -Chilled Water Systems -Building Management systems (BMS) -Electrical Power Monitoring Systems (EPMS) -Testing and balancing -Pumps and Hydronic systems The Commissioning Manager shall ensure all projects in their assigned area are appropriately staffed, deliver on time and achieve bar-raising quality. Occasionally provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, they will occasionally be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning they will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program. This position will include coverage of multiple inflight projects and quick timelines: Physical Requirements - Walk job sites in uneven terrain - Occasionally work shifts longer than eight hours in duration with potential for night and weekends - Perform physical tasks throughout the day without becoming overly tired Ability to manipulate small wires and objects easily Location and Travel Requirements: - Ability to commute and work in Herndon, Virginia. - Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 15%. - Required to provide personal transportation for meetings and job visits away from the office; reimbursed. - US Citizenship is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Hire and on-board new team members through coaching and/or other orientation practices and career development of team to meet business demands - Understand the current capabilities of automation tools and confirm they are being utilized to the full benefit of the department and project - Provide Monthly business review reports to influence and/or support business decisions - Monitor the commissioning team's performance in turning over the critical infrastructure systems and sub-systems - Enhance skills, performance and development of all employees by sponsoring and promoting completion of training programs so that adherence to operations guidelines and specifications is ensured and work of the highest quality prevails - Maintain safe and healthy work environment by following and enforcing established project procedures relating to safety, work permitting and work order systems; adhere to legal requirements - Ability to build effective relationships with customer, engineering, construction, and vendor personnel About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science OR 10+ years of related commissioning experience in lieu of a degree - 10+ years' experience directly leading, managing, mentoring, and coaching, construction, engineering design, and/or commissioning professionals. - 10+ years hiring, promoting, and developing teams of professional engineering staff - 8+ years of vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with commissioning and/or project execution PREFERRED QUALIFICATIONS - Knowledge and experience with large scale mechanical and electrical systems and mechanical infrastructure principles for cooling systems - Understand electrical infrastructure principles for electrical distribution systems - Experience directly related to the design or construction of data centers - Experience with large scale technical operations or large-scale data centers - Ability to define data center system-level architecture, specify/document performance and equipment requirements, create/communicate conceptual designs, and create/maintain project documentation. - Ability and willingness to find creative and innovative solutions to reduce costs and duration with no impact on quality and reliability. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,200/year in our lowest geographic market up to $233,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.$62k-99k yearly est. 2d agoGeneral Manager - Premium Airport Lounge Experience
Sodexo Group
Boston, MA jobs
A global food services provider is seeking a dynamic General Manager for their premium lounge at Logan International Airport. The ideal candidate should possess strong leadership skills, financial oversight experience, and a background in high-volume catering or elevated dining. They will oversee daily operations, achieve financial targets, and ensure exceptional guest experiences. This role offers opportunities for career growth and a competitive benefits package. #J-18808-Ljbffr$68k-137k yearly est. 1d agoDistrict Manager - Wireless Retail Ops Lead & Coach
DSI Systems
Boston, MA jobs
A leading communication solutions provider is seeking a District Manager in Boston, MA. In this role, you'll lead a team of Retail Support Specialists to deliver exceptional customer experiences in national retail locations. You will be responsible for team development, operational excellence, and ensuring alignment with company standards. The position requires strong leadership, excellent communication skills, and a commitment to customer satisfaction. This is a full-time opportunity with competitive salary and benefits. #J-18808-Ljbffr$77k-101k yearly est. 1d agoDistrict Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc.
Boston, MA jobs
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan. #J-18808-Ljbffr$100k yearly 1d agoOperations Manager
RCM Technologies, Inc.
Norwood, MA jobs
Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.$170k yearly 3d agoDistrict Manager
DSI Systems Inc.
Boston, MA jobs
About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr$100k yearly 1d agoGeneral Manager & Licensed Cosmetologist - Hair Color Bar
Socotra, Inc.
Somerville, MA jobs
A prominent beauty services company in Somerville is seeking a General Manager with a cosmetology license to lead their Hair Color Bar. The successful candidate will oversee team operations, ensure guest satisfaction, and drive business growth through effective management and marketing strategies. Candidates should have extensive salon experience, strong leadership skills, and a proven track record of exceeding performance metrics. This full-time role includes benefits and competitive salary between $60,000 and $68,000. #J-18808-Ljbffr$60k-68k yearly 5d agoGeneral Manager, Licensed Cosmetologist
Socotra, Inc.
Somerville, MA jobs
General Manager - Licensed Cosmetologist Managers at Madison Reed's Hair Color Bars are business leaders who deliver exceptional results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day. The Madison Reed Hair Color Bar General Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As manager your mission is threefold: guest satisfaction, business building and team development. #livelifecolorfully The base salary for this position is between $60,000 and 68,000. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This role reports to the District Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs. Responsibilities: Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility. Execute localized marketing initiatives to build strong community relationships, promote the Madison Reed brand, and drive foot traffic. Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues. Ensure all aspects of the business are staffed and resourced, including but not limited to: front of house operations, service chairs, back of house support to ensure adherence to all company standard operating procedures and to optimize performance. Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar's, including stepping in and working behind the chair as needed. Ability to step in for district support as needed by the District Manager which could include training a new General Manager, supporting them remotely, or occasionally visiting a nearby location to support on site. Achieve monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships. Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security. Demonstrate mastery of all Madison Reed systems, policies, processes and procedures. Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities. Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members. Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals. Qualifications: Active cosmetology license in the state in which you are applying. 2+ years of salon and retail experience. 2+ years of operational management experience. 2+ supervising other team members and participating in hiring, training and scheduling. Strong level of technical proficiency a as a colorist. Proven track record of exceeding key operational and performance metrics. Fluency in English. Benefits: Medical, Dental, Vision & FSA (FT Only) Employee Assistance Program (FT and PT) Pre-tax Commuter (Parking & Transit) Basic (FT Only *) Life AD&D (FT Only) Short & Long-term Disability (FT Only) Accident Insurance (FT Only) Critical Illness Hospital (FT Only) Hospital Indemnity (FT Only) Parental Leave* (FT Only - Dependent on Tenure and Position) Team Member Discount: Working Advantage (FT & PT) Pet Insurance (FT & PT) One Medical Membership (FT & PT) The College Tuition Benefit (FT & PT) 401k Plans (FT & PT) Paid Vacation Time (FT Only) Paid Holidays (FT & PT) Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations. Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia, homophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day. Where applicable we comply with the Fair Chance Ordinance, and we will consider employment for qualified applicants with arrest and conviction records. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the ordinance and state law. We value inclusion and access for all candidates, and we are pleased to provide reasonable accommodation as needed to complete the interview process. Please contact *********************** to make a reasonable accommodation request. Requests must be submitted prior to your scheduled interview. ALERT: At Madison Reed, we take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at ***********************. We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of any one requesting financial or personal information. By providing your telephone number, you agree to receive automated (SMS) text messages and pre-recorded voicemessages at that number from Madison Reed regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by clicking the opt out option in your Paylocity profile. Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes. #INDEEDHP #J-18808-Ljbffr$60k yearly 5d agoInfrastructure Operations Manager
Compqsoft
Arlington, VA jobs
Demonstrate knowledge in maintaining the operational status of a Tech Control facility Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits. Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as referenced under this Call Order. Oral and written communication experience with the highest levels of management Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. Can provide technical directions and supervision, in coordinating, restoring and reporting functions necessary for effective maintenance of transmission paths and facilities. Knowledge of industry accepted standards and best practices related to Information Management Operations and with IT Service Management (ITSM) best practices. Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services. Requirements Certification: Rapid Response Registered Communications Distribution Designer (RCDD) Years of experience: 5 or more years managing and operating cryptographic facilities. Education: Bachelor's degree in IT-related field (required)$76k-111k yearly est. 4d agoSenior Manager, FP&A
Codex
Boston, MA jobs
FP&A Manager/Senior Manager (depending on experience) with PE-backed Healthcare company! (Remote) Don't miss this opportunity to manage and develop your own FP&A team at a rapidly growing organization! We are searching for a Senior Manager/ FP&A m=Manager at an established PE-backed Healthcare company. You will have the opportunity to manage and mentor a team of finance professionals and analysts and have ownership over the Corporate FP&A team as well as the annual budget, monthly forecast, and variance analysis processes. In this role you will you will: Serve as the head of the Corporate FP&A team, managing two analysts and report directly to the VP of Finance Model and forecast future scenarios and outcomes for the organization Hold ownership over the company's budgeting, forecasting, and variance analysis processes Mentor, manage, and develop your own global team of analysts Drive process improvements and automations through Workday Adaptive You need: 5+ Years of experience with FP&A and/or corporate finance 1+ Years of experience in a Healthcare organization Experience working with Workday Adaptive Planning To have worked in a cross-functional team that influenced senior stakeholders Experience in financial modelling and budgeting Strong analytical, organizational, and communication skills This role is looking to be filled ASAP, so if you are interested in this position as a Senior FP&A Manager, apply now!$105k-161k yearly est. 1d agoVP, GM Products, AI and Core Platform
Teradata
Richmond, VA jobs
**Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market. + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************$167k-265k yearly est. 60d+ agoGeneral Superintendent
Brite Electric
Norfolk, VA jobs
Job DescriptionGeneral Superintendent Brite Electric Norfolk, VA Operations Department Reports to: Director of Operations As a General Superintendent at Brite Electric, you will play a pivotal role in ensuring the successful execution of electrical projects from inception to completion. At Brite Electric, we consider a project successful when we have delighted our customer, safely provided a quality installation on time and within budget, and fostered the growth of our team along the way. Your role involves using your expertise to ensure that on-site activities are conducted safely, professionally, in a timely manner, to a high-quality standard. In this role, there is a recognition of trust and responsibility that comes with being a steward of company resources who utilizes personnel and assets wisely and ethically. Key Responsibilities: Project Oversight: Oversee projects assigned by the Director of Operations based on the company's needs, which will fluctuate between providing onsite supervision of a team of foremen and superintendents on large projects, to overseeing multiple superintendents across multiple projects. Conduct comprehensive reviews of project drawings, specifications, and scope of work to proactively identify potential challenges and develop robust solutions. Diligently control all facets of electrical projects using a disciplined, methodical, and consistent approach to provide detailed on-site planning, meticulous scheduling, and efficient execution of installation processes. Collaborate closely with the project management team to ensure that the delivery of contracts meets or exceeds time, budget, and quality expectations. Demonstrate mastery and control over project requirements and ensure site operations function to fulfill contractual obligations as specified by contract documents and within the limits of our contract scope. Assist the project management team by identifying and quantifying change order opportunities, articulating thoughtful requests for information, tracking production, and maintaining quality standards. Team Leadership: Direct and mentor a diverse team of foremen, electricians, and apprentices, promoting a culture of safety, professionalism, and continuous improvement. Regularly inspect project sites to enforce strict adherence to safety regulations and uphold thorough housekeeping standards. Foster a positive work environment that promotes teamwork, safety, and professionalism. Stakeholder Communication: Maintain dynamic communication with all project stakeholders, including clients, architects, engineers, and government officials, to ensure clear understanding and satisfaction. Provide responsive feedback for on-site client interactions, facilitating discussions, and resolving issues promptly to maintain positive client relationships. Direct subcontractors in the field, ensuring delivery of their scope complies with project specifications, safety protocols, and quality standards. Documentation and Reporting: Prepare and regularly update detailed project schedules and reports that track progress, highlight issues, and outline solutions. Ensure comprehensive project documentation is maintained daily, including progress photos and quality compliance records. Facilitate daily field reporting detailing accurate timekeeping, production tracking, progress, and constraints. Logistics and Resource Management: Strategically manage the ordering and requisition of materials to avoid delays and ensure optimal inventory levels for project continuity. Collaborate with the procurement and warehouse coordinators to supervise the logistical aspects of project resourcing. Ensure the efficient site management and utilization of company-owned tools and equipment, rental tools and equipment, and the shipping and receiving of surplus materials. Collaborate with the project management, production engineering, and warehouse teams to develop and facilitate efficient and effective prefabrication processes to streamline high-quality field installations.$78k-105k yearly est. 2d agoVP, GM Products, AI and Core Platform
Teradata
Boston, MA jobs
**Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market. + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************$184k-283k yearly est. 60d+ agoGeneral Manager
Foxhole
Boston, MA jobs
A General Manager provides Leadership at restaurant level and supports the management team as well as the hourly team. You will help to develop, direct, and supervise hourly Team Members, while also making great strides in your own professional development! What you will do: Be a positive role model who actively influences the behavior of others to ensure our values are reflected in daily practice, promoting a healthy work environment and outstanding guest experience. Mentor and develop the Hourly Staff to support the organization's talent pipeline and drive growth. Represent, support, and protect the brand. Be committed to your own professional development and use every opportunity to learn and grow in your own role. Perks of the Job: Great pay Flexible Schedules Growth Opportunities A General Manager is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today!$113k-180k yearly est. 60d+ agoPortfolio General Manager
2U
Arlington, VA jobs
At 2U, we are all in on purpose. We are motivated by our mission - to make learning limitless- and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings - from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. What We're Looking For: The Portfolio General Manager (PGM) will provide leadership and strategic direction to ensure the success of a portfolio of university partners that operate across all 2U products, but with a US and Degree focus. They will manage a team of General Managers, who will be responsible for all aspects of partner and program management, including direction of internal teams across Ops, Marketing and Finance. In addition, the PGM will play a key leadership role within our Partnerships teams, and by extension the wider 2U business, acting as a real time “market facing” feedback loop into our strategy and operations, while being a key carrier and driver of the strategy, directly to partners, and through their team of GMs. The desired candidate must have an entrepreneurial and commercially minded approach to building and sustaining effective partnerships and business strategies and operations. Key Role and Responsibilities: Core Functional Leadership - Strategic Portfolio Management Manage the team of General Managers and University partner relationships, ensuring we have the right relationships in place with senior administration to foster program growth and expansion within the university. Effectively build and manage all strategic relationships with a portfolio of University partners - primarily but not exclusively at the Provost and Dean level - and in concert with their team of GMs, who own the day-to-day management on campus. Act as the strategic owner of the relationship for 2U - with a focus on shaping the future of the partnership, including market responsiveness, business model evolution, service delivery, program enhancement and/or expansion, and related new business opportunities. Lead the management of performance (including revenue and product contribution) of 2U operations related to the Partners within the portfolio, and related goals around partner satisfaction, renewal, and growth. In addition, build and leverage relationships across all internal functional areas to maximize results for programs within the portfolio. Measure the performance of the P&L of 2U operations related to the programs within the portfolio, company goals, and establish targets for improvement. In addition, build and leverage relationships across all internal functional areas to maximize results for programs within the portfolio. Partner with peer PGM's, Partnership Leadership team and the University Services team to create consistent practices and approaches across all our partners and products. Oversee implementation of strategic plans across the portfolio, including business model, marketing/sales, support services, and content development. Internal Leadership Member of Partnership Leadership team - setting long-term strategy and annual goals, reviewing business performance, and building and executing on operating plans Collaboration and leadership with key leaders across Ops, Marketing, Tech, and Finance, in support of business and portfolio strategy and partner delivery and satisfaction. Strategic and growth leadership with key stakeholders across Partnerships, including Portfolio Strategy & Product Marketing, University Growth, Business Development, and Partner Operations, and Partnerships Chief of Staff. Education and Experience: Bachelor's degree required; Advanced degree preferable Minimum of 15+ years of experience managing external clients/partners and leading large scale internal operations Other Attributes That Will Help You In This Role: Deep experience and understanding of higher education and EdTech, paired with excellent commercial awareness and a desire to shape what's next in a dynamic and fast-moving space. The desired candidate must have an entrepreneurial approach to building and sustaining effective partnerships and business operations. Record of success in building and sustaining effective partnerships with executive level professionals (Dean or Provost in collegiate environment). Demonstrated ability to lead people and get results through others. Proven success in a matrix management environment. Confident decision making abilities. Strong organizational and communication skills. Enthusiasm and the ability to thrive in an atmosphere of constant change. Ability to work and contribute in a team environment. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us - and do work that makes a difference. We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: Medical, dental, and vision coverage Life insurance, disability, and 401(k) employer match Free snacks and drinks in-office Generous paid holidays and leave policies, including unlimited PTO Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break The anticipated base salary range for this role is ($215,000 - $228,000), with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U 2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world's leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master's degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com. The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.$70k-102k yearly est. Auto-Apply 8d agoPortfolio General Manager
2U
Arlington, VA jobs
Job Description At 2U, we are all in on purpose. We are motivated by our mission - to make learning limitless- and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings - from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. What We're Looking For: The Portfolio General Manager (PGM) will provide leadership and strategic direction to ensure the success of a portfolio of university partners that operate across all 2U products, but with a US and Degree focus. They will manage a team of General Managers, who will be responsible for all aspects of partner and program management, including direction of internal teams across Ops, Marketing and Finance. In addition, the PGM will play a key leadership role within our Partnerships teams, and by extension the wider 2U business, acting as a real time "market facing" feedback loop into our strategy and operations, while being a key carrier and driver of the strategy, directly to partners, and through their team of GMs. The desired candidate must have an entrepreneurial and commercially minded approach to building and sustaining effective partnerships and business strategies and operations. Key Role and Responsibilities: Core Functional Leadership - Strategic Portfolio Management Manage the team of General Managers and University partner relationships, ensuring we have the right relationships in place with senior administration to foster program growth and expansion within the university. Effectively build and manage all strategic relationships with a portfolio of University partners - primarily but not exclusively at the Provost and Dean level - and in concert with their team of GMs, who own the day-to-day management on campus. Act as the strategic owner of the relationship for 2U - with a focus on shaping the future of the partnership, including market responsiveness, business model evolution, service delivery, program enhancement and/or expansion, and related new business opportunities. Lead the management of performance (including revenue and product contribution) of 2U operations related to the Partners within the portfolio, and related goals around partner satisfaction, renewal, and growth. In addition, build and leverage relationships across all internal functional areas to maximize results for programs within the portfolio. Measure the performance of the P&L of 2U operations related to the programs within the portfolio, company goals, and establish targets for improvement. In addition, build and leverage relationships across all internal functional areas to maximize results for programs within the portfolio. Partner with peer PGM's, Partnership Leadership team and the University Services team to create consistent practices and approaches across all our partners and products. Oversee implementation of strategic plans across the portfolio, including business model, marketing/sales, support services, and content development. Internal Leadership Member of Partnership Leadership team - setting long-term strategy and annual goals, reviewing business performance, and building and executing on operating plans Collaboration and leadership with key leaders across Ops, Marketing, Tech, and Finance, in support of business and portfolio strategy and partner delivery and satisfaction. Strategic and growth leadership with key stakeholders across Partnerships, including Portfolio Strategy & Product Marketing, University Growth, Business Development, and Partner Operations, and Partnerships Chief of Staff. Education and Experience: Bachelor's degree required; Advanced degree preferable Minimum of 15+ years of experience managing external clients/partners and leading large scale internal operations Other Attributes That Will Help You In This Role: Deep experience and understanding of higher education and EdTech, paired with excellent commercial awareness and a desire to shape what's next in a dynamic and fast-moving space. The desired candidate must have an entrepreneurial approach to building and sustaining effective partnerships and business operations. Record of success in building and sustaining effective partnerships with executive level professionals (Dean or Provost in collegiate environment). Demonstrated ability to lead people and get results through others. Proven success in a matrix management environment. Confident decision making abilities. Strong organizational and communication skills. Enthusiasm and the ability to thrive in an atmosphere of constant change. Ability to work and contribute in a team environment. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us - and do work that makes a difference. We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: Medical, dental, and vision coverage Life insurance, disability, and 401(k) employer match Free snacks and drinks in-office Generous paid holidays and leave policies, including unlimited PTO Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break The anticipated base salary range for this role is ($215,000 - $228,000), with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U 2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world's leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master's degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com. The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.$70k-102k yearly est. 10d agoGeneral Manager
VP Management
Lebanon, VA jobs
Job Description VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Lebanon, VA. This is a full time, individual contributor position for overseeing all aspects of our operations in the Lebanon area. Compensation & Benefits : This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package. Responsibilities: Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals. Requirements: Some hotel management experience required in addition to good professional references. EEOC Statement : VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.$50k-85k yearly 22d agoGeneral Manager
V & P
Lebanon, VA jobs
VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Lebanon, VA. This is a full time, individual contributor position for overseeing all aspects of our operations in the Lebanon area. Compensation & Benefits : This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package. Responsibilities: Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals. Requirements: Some hotel management experience required in addition to good professional references. EEOC Statement : VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.$50k-85k yearly Auto-Apply 60d+ agoDistrict Manager
DSI Systems
Boston, MA jobs
Job Description About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout fora passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development • Lead, mentor, and support RSS across multiple national retail locations. • Conduct regular field visits, side-by-side coaching, performance evaluations, and ongoing training. • Build a high-performing team culture grounded in empathy, professionalism, and solution-oriented customer support. • Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. • Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence • Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. • Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. • Champion best practices in de-escalation, customer engagement, and technical support. • Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement • Act as the senior AT&T specialist for store leadership across your district. • Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. • Guide RSS on building strong relationships with retail staff and third-party labor. • Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence • Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. • Review and validate RSS documentation, system usage, and accuracy of customer account handling. • Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. • Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross-Functional Collaboration • Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. • Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. • Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Requirements Required Skills & Qualifications • 3+ years of experience leading teams in retail, customer service, or wireless communications. • Exceptional coaching, communication, and team-development skills. • Strong ability to manage escalated situations with professionalism and composure. • Proficiency in navigating multiple systems and analyzing performance data. • Highly organized, detail-oriented, and capable of managing operations across several locations. • Ability to travel between stores throughout the district as required. • Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications • Previous district or multi-site leadership experience. • Background in wireless communications, retail customer service, or technical support. • Experience partnering with third-party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!$100k yearly 7d agoDistrict Manager
DSI Systems
Boston, MA jobs
About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout fora passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development • Lead, mentor, and support RSS across multiple national retail locations. • Conduct regular field visits, side-by-side coaching, performance evaluations, and ongoing training. • Build a high-performing team culture grounded in empathy, professionalism, and solution-oriented customer support. • Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. • Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence • Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. • Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. • Champion best practices in de-escalation, customer engagement, and technical support. • Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement • Act as the senior AT&T specialist for store leadership across your district. • Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. • Guide RSS on building strong relationships with retail staff and third-party labor. • Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence • Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. • Review and validate RSS documentation, system usage, and accuracy of customer account handling. • Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. • Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross-Functional Collaboration • Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. • Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. • Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Requirements Required Skills & Qualifications • 3+ years of experience leading teams in retail, customer service, or wireless communications. • Exceptional coaching, communication, and team-development skills. • Strong ability to manage escalated situations with professionalism and composure. • Proficiency in navigating multiple systems and analyzing performance data. • Highly organized, detail-oriented, and capable of managing operations across several locations. • Ability to travel between stores throughout the district as required. • Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications • Previous district or multi-site leadership experience. • Background in wireless communications, retail customer service, or technical support. • Experience partnering with third-party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!$100k yearly Auto-Apply 7d ago
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