Service Manager jobs at Windsor Communities - 1433 jobs

A leading hospitality organization in San Diego is seeking a skilled General Manager to oversee operations at the resort. This role involves ensuring guest satisfaction, managing budgets, and providing effective leadership to the team. The ideal candidate should have a Bachelor's Degree in Business Management or related experience, with strong leadership and communication skills. Join us in an innovative environment focusing on travel and guest enjoyment. #J-18808-Ljbffr

A family-focused hospitality group in Huntington Beach is seeking a General Manager. The role involves maximizing revenue and profitability while ensuring outstanding guest service and cultivating a strong team environment. Applicants should have a Bachelor's in Hospitality Management and relevant experience in hotel management. This position offers an opportunity to lead in a vibrant setting, focusing on enhancing guest experiences and operational excellence. #J-18808-Ljbffr

A growing hotel company in McLean, Virginia is seeking an experienced General Manager for Staybridge Suites Tysons. This role involves overseeing all hotel operations, developing staff, and ensuring guest satisfaction. Candidates should possess a bachelor's degree in Business Management or Hotel Management and five years of management experience in the hotel industry. The position requires operational guidance, market trend analysis, and compliance with local health regulations. The company offers competitive pay, hotel discounts, and a dynamic work environment. #J-18808-Ljbffr

HOME2 - FALLS CHURCH 171 West Falls Station Blvd Falls Church, VA 22034, USA You lead with empathy, effective communication, humility, innovation, and financial focus to manage all aspects of the hotel operations. As General Manager, you cultivate team synergy to deliver the ultimate guest experience. You belong to a service culture where the regional team and company work for you. Joining Peachtree Hospitality means you are eligible for quarterly bonuses, paid time off and receive vacation reimbursement for your R&R. Health Insurance (1 of the month following hire), 401(k) plus ER Match, EPA, cell phone reimbursement, hotel travel discounts and paid holidays. Responsibilities Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction. Champion brand and company reputation to exceed performance standards. Key contributor to financial forecasts and budgets. Analyze monthly P&L statements in collaboration with regional accounting and operations teams. Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel. Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship. Create an ambitious, fun, and loyal team, through effective retention techniques. Swiftly recruit top talent through internal and external creativity. Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team. Responsible for reporting as required by company, brand and/or other requests. Be an active member within the local community, participating in external activities and events through volunteer work. Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy. Systems Proficiency: Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems Basic Qualifications Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.). Ability to defuse distressed associates, guests resulting in the best outcome to the situation. Ability to learn systems technology. Displays a magnitude of professionalism, being your best-self. Excellent written, verbal and presentation skills a must. Hospitality certifications; CHA, CHRM, CHSP, a plus. Peachtree Group is a privately held, fully integrated real estate investment management, lending and servicing platform. The company owns, operates, manages and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler. Key Responsibilities Regulatory & Administrative Management Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations. Ensure full compliance with all legal, regulatory, and reporting obligations. Oversee collections, tenant accounts, and arrears management. Manage payroll for all site employees. Utilize Yardi and AvidXchange for financial, operational, and invoicing functions. Operations & Maintenance Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety. Manage ongoing and planned capital improvement projects, including: Gas pipe replacement Roof replacements Facade work Mechanical and structural upgrades Coordinate and supervise 3rd‑party contractors for apartment and building renovations. Leasing & Marketing Oversee the renovation, marketing, and leasing of all vacant units. Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover. Financial Management Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations. Negotiate and manage vendor contracts. Support ownership with long‑term capital planning. Staff Leadership & Supervision Supervise and support: 25 handymen and porters 6 office staff members Ensure high performance through training, delegation, and ongoing evaluation. Maintain strong communication across all departments and foster a professional, accountable workplace culture. Qualifications Extensive experience managing rent‑stabilized, multi‑building residential portfolios. Strong knowledge of NYC housing regulations and compliance standards. Demonstrated ability to manage large field and office teams. Proficiency with Yardi and AvidXchange platforms. Strong organizational, communication, and problem‑solving skills.

Lucky Find Hospitality is seeking a General Manager for our 48-key beachfront, luxury-lifestyle hotel in Venice Beach, CA! Hotel is currently in the final stages of construction 4-star quality of product & caliber of service 48 Rooms & Suites + Guest Restaurant + Rooftop Bar/lounge Role will transition from pre-opening Project Management into a Hotel Operations role Hotel has a direct beachfront / boardwalk location with ocean views Restaurant & Rooftop are guest-only facilities (not open to the public), so predictable demand levels & easy to manage Ideal start date: January 1, 2026 Company Description Lucky Find Hospitality™ is a globally recognized ultra-boutique hospitality development, ownership, and management company. We specialize in acquiring, developing, and operating high-yield sub-60-key hotels, resorts, and glampsites throughout the United States, LATAM, UK, and Europe. Based in San Diego, California, and London, UK, we have a proven track record of successful projects and strong capital partnerships. Our diverse expertise spans traditional and ultra-boutique hospitality sectors, including site selection, conceptual design, construction, pre-opening management, and operations management. Role Description This is a full-time, on-site role for a Hotel General Manager to help with pre-opening efforts, opening operations and full-time management. This hotel is located on the boardwalk in Venice Beach, Los Angeles, CA. The Manager will oversee the pre-opening phases of development and ensure a seamless transition to full operations. Responsibilities include project management, coordinating with various vendors, contractors and teams, procurement, staff recruitment and training, and setting up operational procedures, as well as organizing, tracking, planning and budgeting throughout each phase leading to opening and regular hotel operations. Qualifications Strong Communication and Customer Service skills Experience in Hotel Operations Knowledge of Food & Beverage operations Proven project management experience in hospitality pre-opening projects Proven Hotel General Manager experience at similar-sized/styled properties Hotel Financial Management & Budgeting experience Strong administrative skills & highly organized Ability to work on-site in Venice Beach, CA Excellent problem-solving and organizational skills Bachelor's degree in Hospitality Management, Business Administration, or related field Proven track record in luxury boutique hospitality properties.

**Executive Director, Critical Environment Services****Location:** San Francisco Bay Area We are seeking an Executive Director of Critical Environment Services to lead our global critical environment operations across technology sector clients and 11M sq feet of managed lab spaces. This senior leadership role will oversee the comprehensive strategy, planning, and operations of mission-critical facilities including labs, cleanrooms, research environments, and specialized manufacturing spaces. The successful candidate will establish and lead our Specialized Response Team (SRT) program while driving operational excellence across design, construction, maintenance, and client service delivery.**Key Responsibilities:** Develop enterprise-wide strategy for critical environment services across all accounts, establishing performance standards, best practices, and governance frameworks that account teams must follow Institute standardized processes, procedures, and performance metrics for critical environment operations that account teams will implement Optimize resource deployment and investment priorities across the critical environment portfolio to maximize client value and operational efficiency Create and implement the SRT designation and certification program, mandating that all accounts with critical environments maintain at least one SRT-certified specialist with advanced training in mission-critical systems Define competency requirements and training standards for critical environment professionals, ensuring consistent expertise levels Provide strategic oversight across multiple client accounts, ensuring consistent service delivery standards and compliance with established protocols while empowering local teams to execute; provide direct support and enhanced involvement for accounts without dedicated critical environment resources Support the identification, training and growth of on-account specialists to uplevel their skills and knowledge through a consultative approach ensuring each account team is ready to meet the challenges within their portfolio of sites Establish KPIs, scorecards, and performance benchmarks for critical environment operations, monitoring account-level execution against platform standards Partner with FM, Engineering, Technical Services, HSSE, and other business partners to ensure integrated service delivery across all accounts with critical environments Cross-platform collaboration to drive consistent service excellence and knowledge sharing across the organization **Qualifications:** 15+ years progressive leadership experience in critical infrastructure and facility operations within technology sector Experience with regulatory compliance frameworks and industry standards Knowledge of predictive maintenance technologies and asset management systems Semiconductor industry experience Experience with RCM frameworks and failure mode analysis Global operations experience in key technology markets Crisis management and emergency response experience At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr

A leading self-storage provider is looking for an Assistant Store Manager in Berkeley, California. The role involves supporting daily operations, maximizing sales, and ensuring high cleanliness standards across multiple locations. Ideal candidates will have customer-facing experience and a sales background, along with a valid driver's license. This position offers competitive pay and benefits like paid time off and wellness programs while promoting a positive company culture. #J-18808-Ljbffr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Manager is accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRAHealthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance of the site, including the office and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience. Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. #J-18808-Ljbffr

The General Manager will be responsible for managing, directing, and coordinating operations for assigned Starwood Retail Partners, LLC asset(s). The General Manager is accountable to protect, maintain, and enhance the value of assigned asset(s) in order to maximize the owners' financial return and for the benefit of the tenants, consumers, and the communities in which those assets are located. This position is located in San Francisco, CA. Primary Responsibilities Primary responsibility is to direct and coordinate the operational activities of the assigned center, including the direction of the day-to-day activities of loss prevention, risk management, marketing, safety/security, maintenance, landscaping, snow removal and tenant build-out. Full financial responsibility for assigned center for budgeting, reforecasting, and improving net operating income beyond approved budget. Preparation and timely submission to owners of monthly reports and other periodic reports, in a format and on a schedule determined by the owner. Assure the proper set up and termination of leases, the proper management of payables and receivables and the timely calculation, billing and receipt of operating expense escalations and CAM recoveries. Collects all billed rents in full and on time. Ensures effective cost control and profitability for center. Identifies problem areas and proactively works to improve performance. Recommends annual operating budgets and executes plan within guidelines. Maintains communication with tenants to improve performance. Promotes effective business relationship to convey company operational policies. Operation of each assigned property in a manner that provides the owner with optimum Net Operating Income. Quantify and compare lease terms (rent abatements, TI costs, rental rates, etc). Approves all lease abstracts prior to entry into JD Edwards and/or SalesForce. Reviews tenant accounts and originates adjustments for input into JD Edwards. Reviews and approves all year-end tenant reconciliations. Prepares narratives and variance reports to be distributed with monthly financial statements. Ensures compliance with lease requirements including operating requirements, hours of operation and use clause. Minimizes risk by monitoring and managing property, tenant and vendor insurance requirements; claims processing; building security; life safety policies, procedures and training; and employee safety. Ensures compliance with OSHA. Monitors crime statistics. Takes corrective action, as needed. Contracts with outside vendors, including obtaining bids, executing contracts and executing purchase orders. Monitors contractor performance and approves payables. Assures compliance with contracts pertaining to assigned properties. Establishes specifications, solicit and award bids for services from third party vendors. Periodically solicit competitive bids for service. Uses contract forms approved by the owner. Contracts include management agreements, lease agreements, license agreements, service contracts and construction contracts. Evaluates center for property needs and recommends improvements as required. Areas of emphasis include periodic inspections, preventive maintenance, code compliance (including ADA), energy management, vendor management, construction and design. Oversees the condition and maintenance programs of key asset systems, HVAC equipment, electrical equipment and property vehicles. Monitors on-site tenant construction for compliance with approved plans. Works proactively with others to ensure minimal revenue loss from missed commencement dates. Manages preparation of vacant spaces (in ready-to-show condition at all times) as well as specialty leasing locations. Coordinated with Marketing to insure that all programs are consistently innovative, targeted and effective, the budget well prepared and executed, graphic quality and consistency maintained and true to the branding and vision of the asset. Works with VP of Marketing and/or Marketing Director/Coordinator to develop and manage marketing and advertising programs at the center. Maintains a positive relationship with the local community. Has good working knowledge of political and regulatory changes that may impact center operations. Takes corrective action and informs others as needed. Other duties as assigned. Supervisory Responsibilities Hires, trains, and supervises center personnel. Provides objectives, evaluates performance and gives interim and annual performance reviews of direct reports. Ensures compliance with company personnel policies and applicable laws. Direct reports may include Operations Manager, engineers and office staff, with dotted line reports with Marketing and Specialty Leasing. May supervise non-exempt, exempt or professional employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding, counseling and disciplining employees; addressing complaints and resolving problems. Candidate The successful candidate will be a professional with demonstrated experience in the role or a similar role. Strong preference for candidates with previous experience in mall management. Education A Bachelor's degree business or related field. 3-5 years related experience with a minimum of 3 years management experience or equivalent combination of education and experience. Must have thorough knowledge of commercial real estate including a broad understanding of finance, leasing, legal, construction, the day-to-day operations of maintenance, security and housekeeping functions, and the tenant relations requirements of managing retail and office properties. Preferred: CSM, CPM, or RPA designation Knowledge, Skills and Abilities Strong written and verbal skills. Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving. Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization. Ability to communicate effectively with tenants, vendors, employees and managers regarding center operations or personnel issues to ensure the smooth operation of the center. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to prepare detail budgets and operating forecasts and analyze monthly reports for conformance to budgetary guidelines. Proven ability to work independently as a leader and as a team member. Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through. Ability to exercise judgment and discretion is critical to success. Must be able to cope with shifting priorities, difficult situations and deadlines. Ability to work a rotating schedule during the hours of center operation. Professional and Personal Characteristics Demonstrated organizational skills. Outstanding oral and written communication skills and the ability to interact with a broad constituency. Results-oriented and high energy. Highest level of personal integrity. Ability to multi-task in a fast-paced environment. Ability to prioritize work and meet deadlines. Passionate and committed to his or her own personal and professional development as well as that of his or her colleagues. Creative and innovative approach to solving problems and resolving issues. Systems-oriented. Intermediate knowledge of Microsoft Office Suite and ability to work with database systems. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management. The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres) . The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations. Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475 Essential Job Duties and Responsibilities: Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits. Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials. Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely. Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers. Ensure the development is always “audit ready” for reviews by government agencies and internal auditors. Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner. Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction. Supervise the hiring, training, and performance evaluations for administrative staff. Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards. Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets. Represent the Executive General Manager at meetings with city, state, and federally elected officials. Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures. Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner. Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs. Attend court proceedings for lease violations or evictions when necessary. Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations. Attend building and townhouse association and/or board meetings as required. Performs other duties as assigned.

About the Role At Action Property Management, we're on a mission to help people love where they live- and that begins with exceptional leaders who bring integrity, passion, and service excellence to every community they manage. We are seeking an accomplished General Manager for The Infinity to oversee daily operations of a luxury high‑rise residential community in San Francisco, ensuring a world‑class experience for residents, board members, and team members alike. Ideal Candidate Profile The ideal candidate is a confident, service‑oriented professional with experience managing luxury residential or hospitality environments. You are proactive, polished, and thrive in high‑expectation settings where attention to detail and discretion matter. You lead with empathy and excellence, balancing operational efficiency with a genuine care for people. Key Responsibilities Oversee daily operations, financial management, and strategic planning for the community Partner with the Board of Directors to execute the association's vision and uphold governing policies Lead, mentor, and develop a diverse on‑site team (front desk, maintenance, housekeeping, and management staff) Ensure the property maintains the highest standards of appearance, safety, and resident satisfaction Manage vendor contracts, capital improvement projects, and preventive maintenance programs Foster positive resident and board relationships built on trust, transparency, and responsiveness Uphold Action's values and commitment to an exceptional resident experience Qualifications Minimum 5 years of experience in HOA property management or hotel residences, preferably in a high‑rise or luxury environment Proven leadership experience managing multi‑departmental teams Strong financial and budget management skills Exceptional communication and interpersonal skills CMCA, AMS, or PCAM certification preferred or ability to obtain within 6 months of hire Bachelor's degree in Business, Real Estate, or related field preferred Why Join Action Certified Great Place to Work 2025 and recognized by Newsweek as one of America's Greatest Midsize Workplaces Collaborative culture built on respect, teamwork, and continuous improvement Comprehensive benefits package including health, dental, vision, 401(k), and career growth opportunities Competitive compensation + annual bonus $240,000 - $250,000 a year Base salary plus 10% annual bonus Ready to lead with excellence? Join Action Property Management and help us redefine luxury living through service, leadership, and heart. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-MH1 #J-18808-Ljbffr

A leading commercial real estate firm in Southern California seeks a General Manager responsible for overseeing property management. The ideal candidate will have 7-10 years of experience, strong leadership skills, and a focus on tenant relations. This onsite role involves maintaining portfolio properties and ensuring satisfaction. The compensation ranges from $120,000 to $150,000, alongside a strong opportunity for professional growth within a dynamic team. #J-18808-Ljbffr

Opportunity for career advancement in a fast-paced, growth-oriented organization! Below are just some of the benefits you'll receive: Paid Time Off and Paid Holidays Medical/Dental with employer contribuition Voluntary Life Insurance, Disability, and Aflac Insurance Company-paid life insurance and long term disability Travel Perks to Resort Locations Company Perks Program What are you motivated by?: We are seeking a skilled and dedicated General Manager to join our team. The General Manager is responsible for all aspects of the operations at the Resort regarding day-to-day staff management and guests. Our General Manager is an ambassador for Capital Vacations, providing leadership and strategic planning to all departments in support of our service culture that emphasizes optimizing operations and guest satisfaction. The General Manager works very closely with our Owners and Board Members. What you're great at: Overseeing the operations functions of the Resort Processing and submitting payroll to Human Resources Holding regular briefings and meetings with all heads of departments. Oversees and manages all departments and works closely with department heads daily. Is accountable for the responsibilities of department heads and takes ownership of all guest complaints. Steps in and performs any task or covers any department as necessary, including front desk, housekeeping, maintenance, etc. Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards Leads all key property issues, including capital projects, customer service, and refurbishment Handles complaints and oversees service recovery procedures Is responsible for the preparation, presentation, and subsequent achievement of the resort's Annual Operating Budget, Marketing and Sales Plan, and Capital Budget. Manages ongoing profitability of the Resort, ensuring revenue and guest satisfaction targets are met and exceeded. Delivers resort budget goals and sets other short- and long-term strategic goals for the property. Develops improvement actions and carries out cost savings Ensures all decisions made are in the best interest of the Resort and Management Maintains a strong understanding of P&L statements and the ability to react with impactful strategies Ensures the monthly financial outlooks for the Resort are on target and accurate. Prepares monthly financial reporting for the Owners and Board Members. Draws up plans and budget (revenue, costs, etc.) for Owners Provides effective leadership to all Resort Team Members Responds to audits to ensure continual achieved improvement Is responsible for safeguarding the quality of operations (both internal & external audits). Is responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements Is available to travel on company business to assist in offsite training support and or New Business transitions if needed (average 1-2-week assignments) Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment. Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace! Here's what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team: Here's what you have already achieved: Bachelor's Degree in Business Management/Hospitality OR equivalent industry job-related experience Experience as a General Manager or Assistant General Manager preferred Experience within the hospitality industry Excellent verbal and written communication skills. Proven strong leadership skills. Ability to manage, direct, and complete assigned duties. Excellent computer skills, Mircosoft Office Suite abilities. Ability to prioritize, manage, and delegate efficiently. #J-18808-Ljbffr

Posted Friday, December 12, 2025 at 8:00 AM : Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Job DescriptionWhat You Will Accomplish Provide exemplary leadership and create an atmosphere which cultivates our company's core values. Responsible for maximizing top line revenue, profitability and return on investment at one of the Meritage Collection luxury hotels/resorts by ensuring revenue and expense goals are met/exceeded in all budget areas. Serves as final decision maker related to the welfare and safety of the hotel, its guests and team members. Ensures satisfaction, fair and consistent treatment and adequate staffing of all team members. Responsible for product quality and outstanding guest service. Key Responsibilities: Provides executive level leadership to drive overall operating and financial performance. Ensures overall hotel success, profitability and return on investment. Provides direction to subordinate directors/managers and monitors/ controls all operating and labor costs for each department. Responsible for the overall direction, coordination, and evaluation of these units. Prepares annual budget. Achieves/exceeds budgeted revenues, controls expense and maximizes profitability of the hotel. Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports. Makes decisions and takes action based on that information to maximize profitability. Ensures quality while minimizing waste to maintain profitability. Ensures sales and marketing teams are effectively optimizing available resources to meet/exceed budgeted revenue. Drives revenue and profitability for all revenue departments including Rooms, Food & Beverage, Spa, Recreation, Parking, Gift Shop, etc. Initiates and maintains quality community relationships and represents hotel as required in public forums. Drives a culture of outstanding service throughout the property. Ensures guests receive outstanding, consistent, exceptional service by communicating the vision and setting standards for all team members to follow and implement. Monitors all guest service-related activities and corrects any deficiencies to ensure guest satisfaction and repeat business. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints. Ensures property's physical appearance exceeds property standards. Works with subordinate managers to ensure preventative maintenance and repair issues throughout property are addressed. Oversees security and safety functions to protect hotel assets and personal safety of team members and guests. Ensures hotel management is carried out in accordance with the organization's policies and applicable laws. Develops a world-class management team of talented staff. Inspires and ensures team member engagement, performance, and open communication. Develops and supports proactive Team Member Services functions and talent acquisition. Develops management and staff programs to increase guest satisfaction and promote team member empowerment. Directs the selection, training, supervision, development, discipline and counseling of team members in accordance with property policies and procedures. Conducts performance evaluations for management staff and demonstrates positive leadership characteristics which inspire team members to exceed standards. Proactively communicates potentially sensitive or volatile situations to Corporate Team Member Services. Reviews and follows all safety policies and procedures. Acts on reports of potential safety issues or whenever observed and takes immediate action to resolve in emergency situations. What You Will Bring Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting. Solid knowledge of hotel management, hotel service standards, guest relations and etiquette. Ability and experience in successfully leading and strong and effective work teams in a high volume, time sensitive environment. Ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction. Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria. Great If you have Bachelor's degree in Hospitality Management. Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales. Experience preparing budgets and expertise analyzing profit and loss statements. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of financial elements and deal with several abstract and concrete variables. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guests, during busy activity periods or in an emergency. Special Skills & Abilities/Mental and Physical Demands: While performing the duties of the job the team member regularly sits for sustained periods of time and stands and walks frequently when working with guests or team members. The team member occasionally grasps objects such as presentation materials. The team member occasionally reaches by extending hand(s) and arm(s) in any direction while performing essential functions of the job. The team member frequently talks when communicating with guests and staff. The team member frequently needs to hear voices while interacting with guests and staff. Many aromas and smells are present in the dining areas. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. The team member is required to have close visual acuity to operate a computer. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the reports and cleanliness/maintenance of the property. The team member is primarily subject to environmental conditions found working inside. The team member is occasionally subject to loud noise (or music) when working in or around the property. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pasea Hotel & Spa, 21080 Pacific Coast Highway, Huntington Beach, California, United States of America #J-18808-Ljbffr

87 Park, 8701 Collins Ave 8701 Collins Avenue Miami, FL 33154, USA Pay Range Pay or shift range: $150,000 USD to $200,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons. Description Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. General Managers (GM) are certified and licensed by the State of Florida for Community Property Manager (CAM). The General Manager role will manage large communities, often with amenities, multiple boards, and associations. The General Manager oversees Property Managers and other department leaders. Duties and Essential Functions Acts as key employee liaison between client, KW Property Management, and internal support staff, presenting a professional and competent image. Works closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitating solutions to problems within the community. Demonstrate a positive, professional and client‑oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on‑site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourage staff to behave in a professional manner and comply with company's safety standards. Motivate staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquire and maintain current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiate contact with new resident representatives to coordinate the move‑in process, provide an introduction and orientation to the staff and building, review available services, and review the building rules and regulations. Set and adhere to the highest standards of performance and instill them in the staff by personal follow‑up to ensure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Run a BOD meeting when necessary according to Roberts Rules of Order. Create a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepare professional presentations of reports, action plans, budgets, bid analysis, etc. Support the KWPM's GREAT values, philosophy, goals and adhere to KWPM policies. Organize time effectively and successfully balance the competing demands of multiple projects. Attend monthly Manager's meeting. Maintain and upload all documents into the management support systems accurately and update accordingly. Monitor contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organize all files and policies as per the company's standards. Update Association communication regularly - update menu boards, prepare Association newsletter, update Association web‑site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possess knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitor aging report, timely legal action, and updated collection module on a timely basis. Keep equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Responsible for managing staff on‑site, including the Property Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Acumen Customer/Client Focus Decision Making Financial Management Results Driven Supervision Responsibility Responsible for managing staff on‑site, including the Property Manager. Physical Demands The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type This is a full‑time exempt position. Days and hours of work are Monday through Friday. Business hours will be determined by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Experience and Education Five (5) years of experience as Community Property Manager managing the community operations, such as staff and service contracts. Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bilingual in English and Spanish. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills Oral and Written Communication - Advanced Leadership - Advanced Behaviors Functional Expert: Considered a thought leader on a subject Enthusiastic: Shows intense and eager enjoyment and interest Leader: Inspires teammates to follow them Motivations: Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Education Bachelors or better. Licenses & Certifications CAM Preferred Qualifications Bilingual in English and Spanish. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A property management firm in Miami is seeking a General Manager to lead community operations and ensure compliance with regulations. You will manage multiple properties, oversee staff, analyze budgets, and serve as a key liaison. The ideal candidate should hold a Florida CAM license and have at least 5 years of community management experience. This full-time position offers a competitive salary ranging from $150,000 to $200,000. #J-18808-Ljbffr

Pay or shift range: $150,000 USD to $200,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons. Description Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. General Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). (Note: We are accepting applicants without their CAM License as long as they have some exposure to Residential Property Management and the willingness to obtain their CAM license in the first 90 days of employment) Job Complexity & Critical Skills As the key employee liaisons between the client, KW Property Management, and internal support staff, the General Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate a positive, professional and client‑oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on‑site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourage staff to behave in a professional manner and comply with company's safety standards. Motivate staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquire and maintain current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiate contact with new resident representatives to coordinate the move‑in process, provide an introduction and orientation to the staff and building, review available services, and review the building rules and regulations. Set and adhere to the highest standards of performance and instill them in the staff by personal follow‑up to ensure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Create a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepare professional presentations of reports, action plans, budgets, bid analysis, etc. Support the KWPM's GREAT values, philosophy, goals and adhere to KWPM policies. Organize time effectively and successfully balance the competing demands of multiple projects. Attend monthly Manager's meeting. Maintain and upload all documents into the management support systems accurately and update accordingly. Monitor contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organize all files and policies as per the company's standards. Update Association communication regularly - update menu boards, prepare Association newsletter, update Association web‑site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitor aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Key Competencies Communication Proficiency Business Acumen Customer/Client Focus Decision Making Financial Management Results Driven Supervisory Responsibility This position will be responsible in managing the staff on‑site, to include the Property Manager. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type/Expected Hours of Work This is a full‑time exempt position. hours of work are Monday through Friday. Business hours will be determined by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Education and Experience Five (5) years of experience as Community Property Manager managing the community operations, such as staff and service contracts. Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of time; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bilingual in English and Spanish. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required Skills Leadership (Advanced) MS Excel (Some Knowledge) Behaviors Preferred Skills Leader: Inspires teammates to follow them. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Education Required: High School or better. Preferred: Bachelors or better. Licenses & Certifications Required: CAM Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A property management company is seeking a General Manager in Miami, FL, to lead property operations and ensure compliance with objectives. The ideal candidate will manage budgets, supervise staff, and maintain positive relationships with clients. Five years of relevant experience is required along with a Florida CAM license. This role involves regular interaction with the community and vendors, and offers a salary between $150,000 to $200,000 USD. #J-18808-Ljbffr