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Service Manager jobs at Windsor Communities

- 883 jobs
  • Store Manager - #436 - Destin, FL

    Majors Management 3.4company rating

    Destin, FL jobs

    Company: Majors Management Store Manager Reports to: District Manager Job Type: Full Time The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience. PRIMARY RESPONSIBILITIES Manage day-to-day store operations Hire talent Training and developing the team Manage employee performance Schedule employee shifts effectively to meet guest demand Drive store profitability Actively manage P&L and inventory by identifying store and category sales trends Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses Implement action plans to generate and drive additional sales opportunities Create an organized and process-oriented environment Communicate company objectives as necessary Create a culture of people-first, superior guest service Set clear expectations for team members, track results, and manage performance for continuous improvement Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls Other duties as assigned QUALIFICATIONS Minimum of 1 year of retail management experience Must have valid driver's license and MVR The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month Availability to be on call 24/7 EDUCATION and/or EXPERIENCE High School diploma or GED is required PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
    $32k-43k yearly est. 4d ago
  • General Manager - Oakland, CA

    TMG Partners 3.2company rating

    Oakland, CA jobs

    General Manager - Owner-User Urban Office Campus This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered. The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate License Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.
    $64k-120k yearly est. 2d ago
  • Retail Multi Unit Manager

    Hudson 4.7company rating

    Norfolk, VA jobs

    Retail Multi-Unit Manager Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results. Salary Range: $62,780 - $76,000 Key Responsibilities: Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures. Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability. Oversee planned maintenance and address repair needs promptly to maintain operational standards. Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone. Hold management accountable for onboarding/offboarding processes and compliance with training requirements. Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams. Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions. Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures. Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores. Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss. Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms. Monitor and maintain retail equipment; schedule routine service and repairs as needed. Drive adoption of new retail technologies to improve efficiency and customer experience. Maintain working knowledge of brand standards, lease agreements, and landlord relations. Implement marketing programs and promotional activities; ensure compliance with brand campaigns. Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders. Ensure compliance with all federal, state, and local safety and health standards. Train managers and staff on wellness protocols and safety procedures; maintain audit readiness. Qualifications: Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement). Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles. Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts. Technical Skills Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools. Strong knowledge of inventory management, planogram execution, and visual merchandising standards. Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics. Familiarity with category management, retail space optimization, and seasonal merchandising strategies. Competencies Operational Leadership: Drives execution across multiple stores to achieve financial and service goals. Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability. People Development: Builds positive work environments through coaching, mentoring, and leadership. Customer Focus: Ensures superior service and brand compliance across all locations. Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues. Change Leadership: Champions technology adoption and process improvements to enhance efficiency. Schedule & Reporting Reports directly to the Senior Director or Director of Operations. Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight. Weekend and holiday availability required based on business needs. Regular on-site presence across store locations to maintain standards and engage leadership teams. Please Apply: ***************************************************************************************
    $62.8k-76k yearly 4d ago
  • General Manager

    Independence Realty Trust Inc. 4.2company rating

    Orlando, FL jobs

    Job Title: General Manager More about IRT: Millenia700 & M2 at Millenia are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success. Opportunity Overview: The General Manager oversees the operations, performance, and profitability of multiple apartment communities within their portfolio. They ensure each property aligns with company policies, standards, and leadership expectations while delivering exceptional resident experiences. This role leads, coaches, and develops on-site teams and works closely with other departments to maintain high levels of customer service and resident satisfaction. Your Day-to-Day: Oversee daily operations across multiple communities, including leasing, maintenance, marketing, and administration Drive financial performance by boosting revenue and controlling expenses Manage budgets and financial reports; provide variance explanations Create and execute tailored marketing plans for each property Ensure compliance with all applicable laws, including Fair Housing Why You'll Love Working Here: Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success. Growth Opportunities: Ongoing development programs to support your career advancement. Recognition & Appreciation: We celebrate individual and team achievements through various initiatives. Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future. Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards. Employee Ownership: Stock awards within your first year of employment. Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%). What We're Looking For: Bachelor's degree or equivalent experience in property management 5+ years of property management experience Strong financial and analytical skills Excellent leadership, communication, and organizational abilities Knowledge of Fair Housing laws and leasing regulations State license (if required) in good standing Valid driver's license and reliable transportation Willing to travel up to 15%, including overnight stays Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date. We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
    $45k-83k yearly est. 1d ago
  • Director of Agent Services

    Keller Williams Emerald Coast 4.2company rating

    Destin, FL jobs

    Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings and trainings,and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.The Director of Agent Services is a crucial Team Member for our organization. Qualifications Needed:Real estate industry experience is required Knowledge of Keller Williams systems and culture a plus Strong verbal and written communication skills Great organizational and multi tasking skills Ability to manage, organize, and execute events and multiple projects Strong interpersonal skills and very friendly demeanor Proficiency in the use of Microsoft Office including Word, Excel, Power Point and PublisherTechnology skills relating to office copy and communication systems as well as computer, projector, and other technology Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train) Strong training skills Effective listening skills Professional Appearance At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untold ways. To help cement this understanding, we've formalized a belief system called the WI4C2TS that guides how we treat each other and how we do business Win-Win: or no deal Integrity: do the right thing Customers: always come first Commitment: in all things Communication: seek first to understand Creativity: ideas before results Teamwork: together everyone achieves more Trust: starts with honesty Success: results through people Our Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our Vision To be the real estate company of choice for agents and their customers. Our Values God, Family, then Business. Our Perspective A technology company that provides the real estate platform that our agents' buyers and sellers prefer. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all its activities on service, productivity, and profitability.
    $83k-104k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor - Quarry Place

    Hines 4.3company rating

    Tuckahoe, NY jobs

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor at Quarry Place with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. Manage the completion of all work orders generated from resident requests Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks Implement and oversee inventory control Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance Prepare and manage the maintenance and capital expense budget for the property Participate in regional and firm-wide initiatives and assignments Participate in staff's evaluation process as needed and determined by Supervisor Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets Provide staff with correct equipment, tools, and training as appropriate to the property Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling Adjust and operate the fire alarm and life safety systems Monitor and manage building energy use and maintain energy management programs Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues Ability to troubleshoot standard operations and repair problems with limited supervision Successful completion of all required training programs within required timeframes Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution preferred Two or more years of property maintenance management or leadership experience in a related industry Have or obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling Pool & Spa Operator * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations Proven ability to train and direct others Excellent written, verbal and customer service skills Work indoors approximately 80% of the time and outdoors approximately 20% of the time Use olfactory, auditory, and visual senses Lift 25 lbs. or more Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Ability to work an on-call schedule and overtime as business needs deem appropriate Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Compensation: $33/hr - $36/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.
    $33 hourly Auto-Apply 11d ago
  • Sales and Service Manager

    Kettler 3.9company rating

    Tampa, FL jobs

    KETTLER currently has an opening for a Sales and Service Manager at The Stevedore, an apartment community located in Tampa, FL. The Sales and Service Manager, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities * Managing administration of the leasing office. * Monitoring and directing sales activities while maintaining an intimate knowledge of the local market. * Greeting prospective residents and providing them with property tours. * Performing proper outreach marketing. * Help create engaging social media initiatives to connect residents, and manage posts. * Daily follow up on all prospects to make sure all questions are answered and a "high touch" approach adhered to. * Assisting with resident retention. * Support efforts to partner with nearby businesses, events, and other local organizations. * Walking the marketing path daily. * Providing excellent customer service to residents and prospects. * Processing lease applications and qualifying residents. * Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. * Play a key role in resolving resident concerns and issues. * Other duties as assigned. Qualifications * 2 years of residential leasing experience is required. * Supervisory experience is required. * Experience in luxury or market-rate segment is required. * Lease-up experience is preferred. * Extensive knowledge of Property Management software programs. * Computer Proficiency and knowledge of Microsoft Office Suite. * Proven track record of success with the leasing process. * Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. * Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. * Strong financial analysis, budgeting, and P&L management skills. * Valid driver's license and reliable transportation required.
    $44k-59k yearly est. Auto-Apply 6d ago
  • Sales and Service Manager

    Kettler Enterprises 3.9company rating

    Tampa, FL jobs

    KETTLER currently has an opening for a Sales and Service Manager at The Stevedore, an apartment community located in Tampa, FL. The Sales and Service Manager, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities Managing administration of the leasing office. Monitoring and directing sales activities while maintaining an intimate knowledge of the local market. Greeting prospective residents and providing them with property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications 2 years of residential leasing experience is required. Supervisory experience is required. Experience in luxury or market-rate segment is required. Lease-up experience is preferred. Extensive knowledge of Property Management software programs. Computer Proficiency and knowledge of Microsoft Office Suite. Proven track record of success with the leasing process. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. Strong financial analysis, budgeting, and P&L management skills. Valid driver's license and reliable transportation required.
    $44k-59k yearly est. Auto-Apply 7d ago
  • Service Manager - NW Washington, DC

    Urban Investment Partners 3.8company rating

    Washington, DC jobs

    Service Manager Range: $34.00 to 41.00 per hour, based on experience Reports to: Community Manager The UIP Companies, Inc. (UIP), is currently sourcing for a Service Manager, serving properties in Washington, DC, responsible for overseeing the maintenance function, managing the Service Technicians, and performing regular and emergency maintenance, including maintaining equipment and machinery. Reporting to the Community Manager, the Service Manager ensures the safety and satisfaction of our residents, and protection of our assets for our investors, through proactive and responsive maintenance and customer service, and careful budget management. Universal HVAC Certification required Hours of work: 9am to 6pm, Monday to Friday; some weekends, as necessary; on call every third week Responsibilities * Manage work requirements of the Service Technicians * Receive work orders from Community Manager(s) and assign accordingly, attending to each in an efficient and timely manner * Oversee work performed by vendors and outside contractors * Diagnose and perform ad hoc minor and routine maintenance/repair in a timely and professional manner * Maintain company tools and equipment * Perform building and common area upkeep on a daily basis and weekly cleanup of maintenance and storage rooms * Alert the Community Manager of any unusual occurrences or damage observed * Perform snow removal and de-icing at the property as needed * Assist with other projects and duties as necessary * Perform effective emergency maintenance after hours as required * Maintain a professional and courteous manner towards residents, vendors, and other employees Qualifications * High School diploma or GED * Proven experience in property maintenance including 2-3 years in a Service Manager or Assistant Service Manager role managing other maintenance technician * Universal HVAC Certification required * General apartment maintenance experience * Skilled in diagnosing and solving maintenance issues * Knowledge of plumbing, electrical, drywall repair, painting, appliance repair, grounds keeping, cleaning/housekeeping, and snow removal * Knowledgeable and skilled in the safe use and maintenance of related tools and equipment * Proven ability to effectively manage a small maintenance team * Excellent customer service to residents and vendors and ability to communicate clearly and effectively with residents, vendors, and team members * Strong organization and time management skills with the proven ability to work and deliver without direct supervision * Ability to work well under pressure, follow up and follow through, and effectively handle emergency and pressure-sensitive situations * Must regularly lift and/or move up to 50 pounds, and occasionally lift/move up to 100 pounds * Must have dependable vehicle to transport tools and equipment to job sites, proof of liability insurance, and a valid drivers license The UIP Companies, Inc, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
    $34-41 hourly 60d+ ago
  • Service Order Manager (Tierra Vista Communities at Los Angeles Air Force Base)

    Winncompanies 4.0company rating

    California jobs

    WinnCompanies is looking for a Service Order Residential Maintenance Manager to join our military housing team at Tierra Vista Communities at Los Angeles Air Force Base. Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team's passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities. The pay range for this position is $74,828 to $82,311 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. Responsibilities Scope, schedule, and coordinate service order work (internal and contracted). Utilize the Yardi tools to manage service orders. Address and diffuse customer concerns and escalation, including appropriate follow up, parts scheduling, contractor scheduling, and follow through to resolution. Participate in hiring, performance management, and progressive discipline in coordination with DOF and HR. Train, coach, and mentor team members. Ensure the that all Winn Military Housing Services (WMHS), Lend Lease, and Military Partner policies, procedures, standards, and reporting requirements are effectively adhered to and communicated to employees. Communicate daily with community offices and maintenance department managers to ensure appropriate goals and targets are met for Service Orders. Scope and coordinate preventive maintenance work (internal and contracted), including individual homes, playgrounds, amenities, and facilities. Manage scheduled curb appeal. Perform quality control checks to ensure time and quality expectations are met. Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. May be responsible for duties of Service Dispatch Manager, Service Order Coordinator, Resource Manager, and Field Supervisors in their absence or as required. Requirements High school diploma or GED equivalent. 3-5 years of relevant work experience. 1-3 years of supervisory experience in the maintenance field. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Working knowledge of residential maintenance and construction. Experience with computer systems, particularly Microsoft Office applications. Excellent customer service skills. Ability to manage and work with a diverse group of people and personalities. Ability to read and write in English, in order to understand basic instructions and take direction from supervisors. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. Preferred Qualifications Vocational or technical training. Experience with reporting, data analysis, forecasting, and budgeting. Experience with Yardi property management software. Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com Why WinnCompanies? A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development. A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day. If you are a California Resident, please see our Notice of Collection here. Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act. Current Winn employees should apply through this internal link.
    $74.8k-82.3k yearly Auto-Apply 60d+ ago
  • Regional Service Manager

    Morgan Properties 3.9company rating

    Prince George, VA jobs

    Unlock Your Future with Morgan Properties! Regional Service Manager Role + $1,500 Sign-On Bonus! Are you a hands-on leader with a passion for property maintenance? Join Morgan Properties as a Regional Service Manager and lead a dynamic team while ensuring excellence across multiple communities. Your Role: Oversee maintenance operations across the region Lead, mentor, and develop a team of skilled technicians Ensure compliance with maintenance standards and safety regulations Build relationships with vendors and negotiate service contracts Monitor performance and implement continuous improvements What We're Looking For: 5+ years in maintenance leadership Strong technical expertise (HVAC, plumbing, electrical) Leadership skills with a focus on team development HVAC certification and/or boiler license a plus The Benefits of Employment: Employee referral payment program Educational Enhancement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long and short term disability Retirement Plan - 401(k) Plan Discount on an apartment with any one of our properties Free access to pool and fitness center Additional employee discounts available $90,000-$110,000/yr. #AC8999 #AC8999
    $90k-110k yearly 15d ago
  • Commercial Service Manager

    Daily Management Inc. 3.9company rating

    Kissimmee, FL jobs

    Join Vacatia and Lead Sales and Revenue Services at Vacation Village Resorts Department: Sales and Revenue Services Reports To: Director of Sales and Director of Revenue Management FLSA Status: Exempt Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners. We're looking for a collaborative and detail-oriented commercial services leader who will drive sales support, revenue optimization, and marketing collaboration to maximize Vacation Village Resorts' competitive position and financial performance. If you thrive in dynamic environments and enjoy balancing client management, data oversight, and cross-functional teamwork, this is your chance to shape impactful sales and revenue strategies. Why You'll Love Working at Vacatia Build the Future: Support and expand Vacation Village Resorts' sales reach and revenue streams through innovative market research and operational excellence. Impact That Matters: Play a pivotal role in managing distribution channels, merchandising content, and ensuring competitive positioning in a vibrant resort environment. Innovation at Scale: Partner across Sales, Revenue Management, Distribution, and Digital Marketing teams to optimize system performance and marketing collateral. Autonomy and Ownership: Manage key sales databases, contracts, and digital listings with ownership and accountability. Culture of Growth: Join a fast-paced, hospitality-driven team that values professional development and cross-department collaboration. Your Impact Manage sales databases, client communications, and contract coordination to support effective sales execution. Drive market and competitive research to inform pricing, events, and strategic initiatives. Support revenue management by auditing distribution channels, managing OTA and extranet accounts, and optimizing rates and availability. Oversee content merchandising including photos and listings to maintain platform competitiveness. Collaborate closely with Digital Marketing to update social portals and prepare trade show materials. Ensure smooth cross-functional coordination to resolve client issues and support quality service delivery. Maintain compliance and uphold company policies, fostering a professional and service-oriented environment. What You Bring Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field preferred (or equivalent experience). 3-5 years of experience in sales administration, revenue management, or commercial services within hospitality, vacation ownership, or resort management. Strong organizational, communication, and customer service skills. Proven ability to collaborate across departments and manage multiple priorities. Proficiency with CRM, PMS, channel management, and digital marketing tools preferred. Join Us Join Vacatia and be part of a growing company transforming hospitality and ownership. If you're ready to drive commercial success and collaborate across teams to elevate Vacation Village Resorts' impact, we want to hear from you.
    $43k-70k yearly est. Auto-Apply 7d ago
  • Deed Services Manager

    Daily Management Inc. 3.9company rating

    Fort Lauderdale, FL jobs

    Join Vacatia and Lead the Teams That Power Ownership Transformation Across Resort Management Job Type: Full-Time · Exempt Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products - blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners. We're looking for a detail-driven, operationally strong deed administration leader who will oversee ownership-transfer workflows across a national resort portfolio, ensuring accuracy, compliance, and a seamless owner experience. If you thrive in a fast-paced environment, love building scalable processes, and excel at blending legal precision with operational efficiency, this is your opportunity to lead at the intersection of hospitality, real estate, and innovation. Why You'll Love Working at Vacatia Build the Future: Shape a modern, technology-enabled deed and ownership-transfer operation that supports our rapidly expanding resort management platform. Impact That Matters: Ensure legal accuracy, protect ownership integrity, and drive timely processing that directly affects owners, associations, and resort partners. Innovation at Scale: Collaborate with Owner Services, Sales Administration, Legal, Finance, and external title partners while improving workflows, tools, and documentation systems. Autonomy and Ownership: Lead your own team, refine operational standards, and drive KPIs across a high-volume deed-processing environment. Culture of Growth: Join a company that values process improvement, collaboration, and continuous learning with opportunities to expand your leadership and technical expertise. Your Impact Lead and manage deed preparation, review, and recording, ensuring accuracy of legal descriptions, ownership details, and jurisdiction-specific requirements. Oversee all ownership transfers, including resales, foreclosures, relinquishments, and inherited ownership changes. Ensure regulatory compliance across state, county, HOA/POA, and developer requirements. Maintain accurate deed and ownership records in internal systems and PMS platforms. Manage and mentor a high-performing team, building SOPs that drive efficiency, consistency, and accuracy. Monitor KPIs and workflow performance, optimizing cycle times, quality standards, and service levels. Partner with cross-functional teams - including Owner Services, Sales Administration, Legal, Finance, Responsible Exit, and Resort Operations - to ensure smooth ownership transitions. Serve as the subject-matter expert on deed requirements, legal constraints, and county recording rules. Coordinate with external stakeholders such as county recorders, title companies, attorneys, and developer entities. Mitigate risk and ensure document integrity, staying current on timeshare statutes and land-record standards. Support owners directly by addressing deed-transfer questions, estate matters, and escalated issues with clarity and care. Contribute to special projects, including acquisitions, divestitures, and large-scale ownership cleanups. What You Bring 5+ years in timeshare deed processing, title services, HOA/POA administration, or real estate legal documentation. Experience managing a team in a high-volume operational or documentation environment. Strong understanding of recording requirements, real estate legal descriptions, and timeshare ownership structures. Proven ability to build scalable processes and manage complex, multi-step workflows. Exceptional accuracy and attention to detail with legal and financial documents. Proficiency with document-management systems, PMS platforms, and Microsoft Office. Strong communication, problem-solving, and relationship-management skills. Working Conditions Hybrid schedule with onsite presence required in our Virginia office. Occasional travel to resorts, partners, or county offices. Fast-paced, deadline-driven environment with multi-stakeholder coordination. Physical Requirements Ability to sit for extended periods while working on a computer. Ability to lift up to 10 lbs. of files or documentation as needed. Join Us Join us at the start of something big. If you're ready to lead high-impact deed operations, enhance ownership accuracy, and drive meaningful improvements across our portfolio, we'd love to hear from you.
    $43k-68k yearly est. Auto-Apply 6d ago
  • Support Service Manager

    Tenderloin Housing Clinic 4.3company rating

    San Francisco, CA jobs

    ESSENTIAL FUNCTIONS Leadership and Management Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff in accordance with THC policies and directives. Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures. Hold staff accountable for high levels of performance, team work, and quality customer service. Provide leadership, vision, and project direction that engender trust and respect. Participate in the leadership activities of the department's management team and play a broad leadership role for the department. Set expectations for and oversee the quality of case management services provided to tenants, including innovative approaches to work with hard-to-engage tenants. Empower Case Managers through support and skill development to provide quality services to a high-needs clientele. Administration and Operations Work with the department leadership to develop systems and procedures that improve the operations and services of the department, that foster program development, and that support the achievement of program objectives and outcomes. Partner and coordinate within the department and with other THC departments to meet objectives and ensure comprehensive services. Attend, participate in, and facilitate all meetings, as requested. Review all pending eviction cases and provide recommendations on how to proceed. Work closely with Case Managers to develop intervention and engagement strategies to ensure high quality, supportive, caring interactions with tenants. Provide oversight to the development and coordination of client services and community events provided by the Support Services Department. Act as an advisor and decision-maker for logistical matters and case questions. Support and facilitate a cooperative teamwork-oriented relationship with Property Management and Housing Services staff. Monitor department compliance with contracts, including conducting regular file audits and monitoring client contact notes. Fulfill case management responsibilities when there are gaps in staffing. Monitor and approve financial expenditures for community events. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. ESSENTIAL QUALIFICATIONS BA/BS degree in Social Work or related field required; MA/MS degree preferred. Must have a minimum of 2 years of experience providing services, preferably case management services, to diverse, low-income, homeless or formerly homeless population. Must have a minimum of 1 year of experience training and supervising staff, or must have 2 years of experience providing case management services with demonstrated high levels of proficiency. Must have a thorough working knowledge of Microsoft Office Suite. Must have an ability to produce and analyze reports, and write business correspondence. Must have an ability to effectively present information and respond to questions from groups of managers, employees, tenants, and the general public. Must have an ability to read, understand, apply language, and make independent decisions based on policies, governmental regulations, technical procedures, and contracts. Must have demonstrated analytical, critical thinking, and problem-solving skills. Must have conflict resolution experience. Must have demonstrated customer service skills. Must be a proactive self-starter with the ability to take initiative, develop action steps/goals, and follow through on action steps to goal completion. Must be able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail. Must have knowledge of San Francisco landlord-tenant law and terms of tenancy. Must have experience working with clients with mental health and substance use issues. Must have an understanding of a Harm Reduction model. Must have the ability to travel throughout San Francisco on a daily basis. Must read, communicate orally, and write in English. Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1] Experience working in non-profit or public sector strongly preferred. Knowledge of San Francisco resources for homeless and formerly homeless adults strongly preferred. Bilingual skills preferred. [1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.
    $57k-70k yearly est. 60d+ ago
  • Multisite Lead Service Technician

    Woodmont Real Estate Services L P 4.4company rating

    San Mateo, CA jobs

    Job Description Woodmont is seeking a professional apartment maintenance professional to join Woodmont Real estate Services as a Multisite Lead Service Technician for several of our apartment communities in Foster City, CA. This role is perfect for someone with strong apartment maintenance, plumbing, apartment turnover, painting, and housekeeping skills. You'll help keep our communities clean, safe, and welcoming, while working closely with team members, residents, and vendors. If you're organized, hands-on, and ready to make a difference in a beautiful Bay Area community-we want to meet you. WHAT YOU'LL DO Set the daily plan: assign work orders, turns, and projects; balance workloads and adjust priorities in real time. Establish clear service standards (response/turn times, quality checks) and track team performance. Coach, mentor, and upskill maintenance staff; model best practices and run quick huddles/toolbox talks. Respond to resident service requests and perform repairs and preventative maintenance in accordance with company policies, safety standards, and code requirements. Complete the make-ready process for vacant apartments, including inspections, maintenance punch lists, scheduling vendors, and final walkthroughs. Maintain proper inventory and supplies by following established procedures for equipment, materials, and tool usage; notify supervisor of reorder needs. Assist with maintaining cleanliness and appeal of the community by cleaning common areas, pressure-washing, and general upkeep. Support cost-control initiatives by repairing them rather than replacing them when possible and using supplies efficiently. Participate in property safety meetings and comply with all OSHA and safety-related regulations. Inspecting the vendor and contractor work for quality assurance as needed. Assist with periodic property inspections to identify apartment maintenance issues and report physical needs to management. Respond to after-hours and weekend emergencies on an on-call rotating basis. QUALIFICATIONS Professional Experience 4+ years of apartment maintenance experience in multifamily property management. Experience with property management systems preferred Familiarity with common diagnostic and repairs for standard apartment appliances, such as GE, Whirlpool washers and dryers, refrigerators, microwaves, HVAC, painting, drywall. Have own set of hand tools, power tools, and other basic tools required for maintaining the property. Physical Requirements Ability to stand, walk, bend, stoop, climb ladders, reach, and crawl in confined spaces Must be able to lift or maneuver up to 25 lbs. independently and 50 lbs. with assistance Comfortable working indoors and outdoors in varying weather conditions Flexibility to work on-call shifts, including evenings, weekends, and holidays Occasional travel to nearby properties or training sessions required. Valid driver's license and reliable transportation needed. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Flexible Vacation & Time Off Rest and Recharge with a generous PTO plan and 10 company holidays, in addition to your standard Sick time. Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for mobile plans and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As one of the premier property management firms in North California, we're constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected hourly rate for this role to be $38.46 - $45.67 hourly + housing unit. This does not include any other potential components of the compensation package, including housing, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.
    $38.5-45.7 hourly 20d ago
  • Director of Agent Services

    Keller Williams Emerald Coast 4.2company rating

    Miramar Beach, FL jobs

    Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings and trainings,and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.The Director of Agent Services is a crucial Team Member for our organization.Work Schedule: 9:00 am to 5:00pm Monday through Friday.Qualifications Needed:Real Experience is a plus Knowledge of Keller Williams systems and culture a plus Strong verbal and written communication skills Great organizational and multi tasking skills Ability to manage, organize, and execute events and multiple projects Strong interpersonal skills and very friendly demeanor Proficiency in the use of Microsoft Office including Word, Excel, Power Point and PublisherTechnology skills relating to office copy and communication systems as well as computer, projector, and other technology Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train) Strong training skills Effective listening skills Professional AppearanceVery, very resourceful and can adapt to fast paced entrepreneurial environment Compensation: $15.00 per hour At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untold ways. To help cement this understanding, we've formalized a belief system called the WI4C2TS that guides how we treat each other and how we do business Win-Win: or no deal Integrity: do the right thing Customers: always come first Commitment: in all things Communication: seek first to understand Creativity: ideas before results Teamwork: together everyone achieves more Trust: starts with honesty Success: results through people Our Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our Vision To be the real estate company of choice for agents and their customers. Our Values God, Family, then Business. Our Perspective A technology company that provides the real estate platform that our agents' buyers and sellers prefer. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all its activities on service, productivity, and profitability.
    $15 hourly Auto-Apply 60d+ ago
  • Sales and Service Manager

    Kettler Enterprises, Inc. 3.9company rating

    Celebration, FL jobs

    KETTLER currently has an opening for a Sales and Service Manager at Delamarre At Celebration, an apartment community located in Celebration, Florida. The Sales and Service Manager, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities Managing administration of the leasing office. Monitoring and directing sales activities while maintaining an intimate knowledge of the local market. Greeting prospective residents and providing them with property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications 2 years of residential leasing experience is required. Supervisory experience is required. Experience in luxury or market-rate segment is required. Lease-up experience is preferred. Extensive knowledge of Property Management software programs. Computer Proficiency and knowledge of Microsoft Office Suite. Proven track record of success with the leasing process. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. Strong financial analysis, budgeting, and P&L management skills. Valid driver's license and reliable transportation required. We can recommend jobs specifically for you! Click here to get started.
    $43k-59k yearly est. Auto-Apply 9d ago
  • Service Supervisor - St. Petersburg/Clearwater, FL

    General Services Corp 4.6company rating

    Richmond, VA jobs

    Job DescriptionDescription: **Eligible For $3,000 Sign-on Bonus*** Service Supervisor Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development. At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds. Requirements: Supervise Service Employees: Service technicians, carpenters, lifeguards/pool attendants, and regional tradesmen when in his/her area, in conformance with the HazCom Program, the Respiratory Protection Program, the Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold and Meth, and the Asbestos Work Practice Manual. . Supervise all service on-site operations including, but not limited to regular service, turnover service, vehicles, beepers, equipment, paper flow, and communication in conformance with the HazCom Program, the Respiratory Protection Program, and the Service Supervisor (continued...) Page 4 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold, and Meth, and the Asbestos Work Practice Manual. Supervise service request completion to include maintaining an acceptable level of completed work orders. Ensure that all inspection reports are completed before the next inspection, or at the discretion of the Regional Property Manager. Provide quality control, review and make suggestions on major equipment acquisitions. Review new products as well as service and turnover procedures. 8. Supervise regular annual inspections for the condition of Presumed Asbestos Containing Materials (PACM's), Lead-Based Paint (LBP), smoke alarms, and any other items as designated by the Regional Property Manager Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company's Customer Service Program and philosophy. Ensure adherence to all company policies and procedures. Hands-on supervision and administration of the Service Department Oversee the service staff while ensuring the prime physical condition of the community. Provide prompt customer service to Residents. Enforce adherence to environmental and OSHA regulation policies and procedures. Statistical reporting and budget responsibilities Delegate work orders, schedule turns, and order supplies as needed. Review computerized purchase orders/budget reports. Assist Property Manager in responding to all service-related complaint letters and legal resident-related problems. Service Supervisor (continued...) Page 2 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Review and analyze Property Manager's Daily Report (432A). Review and analyze the Service Supervisor's Daily Report. Supervise the preparation of and accountability for the following budgets and ensure operation within budget limits: a. Area Apartments -ordinary Operations Cash Flow for related accounts. Review, understand, comply, and ensure compliance with the Operations and Maintenance (O&M) Plans for Lead-Containing Coatings (Lead), Asbestos Containing Materials (Asbestos), Mold and Moisture Control (Mold), and Methamphetamine Laboratory Decontamination and Re-occupancy (Meth), the Asbestos Work Practice Manual, the Respiratory Protection Program, the Emergency Response Plan and the Hazard Communication (HazCom) Program. Implement all O&Ms and Programs at the property level. Implement and enforce work practices as outlined in the O&M Plans, Programs, and Asbestos Work Practice Manual, as applicable. Participate in, implement, and enforce requirements of the Respiratory Protection Program. Respond to all questions regarding Asbestos, Lead, Mold, and Meth. Implement Material Safety Data Sheet (MSDS) recommendations for the HazCom Program. Inventory: a. Adhere to Company Inventory procedures. b. Ensure service personnel understand and adhere to company policy regarding Inventory procedures. The position is on-site in Florida, USA Other duties as assigned. Requirements • Have at least 3 years' experience in HVAC repair, plumbing, basic carpentry, and electrical skills. • Must be EPA Certified (Type 2 or Universal). • HVAC installation experience, and HVAC troubleshooting experience. • Have a valid driver's license. • Passing a criminal background check is required. • Ability to lift 100 lbs. • Bilingual skills are a plus, must be able to communicate and write in English. • Initiative and customer service skills. . Must be 18 years or older GSC Cares about your health and well-being and we provide the following benefits: • Health, Dental, and Vision Coverage. • 401(k) Retirement Savings Plans. • 25% Employee Rental Discount at any GSC property. • Paid Holidays, Paid Sick and Paid Vacation. • Health Savings Account with Match. • Maternity Leave. • Employee and Dependent Care Assistance Programs. • Short- and Long-Term Disability Insurance. • Life, Critical Illness, Accident, and Cancer Insurance Plans. • Pet Insurance. • Identity Theft Protection. • Legal Resources. A valid driver's license and proof of insurance are required, along with a passing criminal background check and pre-employment drug testing. EOE- GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor
    $38k-62k yearly est. 11d ago
  • Service Supervisor - St. Petersburg/Clearwater, FL

    General Services 4.6company rating

    Florida jobs

    Full-time Description **Eligible For $3,000 Sign-on Bonus*** Service Supervisor Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development. At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds. Requirements Supervise Service Employees: Service technicians, carpenters, lifeguards/pool attendants, and regional tradesmen when in his/her area, in conformance with the HazCom Program, the Respiratory Protection Program, the Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold and Meth, and the Asbestos Work Practice Manual. . Supervise all service on-site operations including, but not limited to regular service, turnover service, vehicles, beepers, equipment, paper flow, and communication in conformance with the HazCom Program, the Respiratory Protection Program, and the Service Supervisor (continued...) Page 4 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold, and Meth, and the Asbestos Work Practice Manual. Supervise service request completion to include maintaining an acceptable level of completed work orders. Ensure that all inspection reports are completed before the next inspection, or at the discretion of the Regional Property Manager. Provide quality control, review and make suggestions on major equipment acquisitions. Review new products as well as service and turnover procedures. 8. Supervise regular annual inspections for the condition of Presumed Asbestos Containing Materials (PACM's), Lead-Based Paint (LBP), smoke alarms, and any other items as designated by the Regional Property Manager Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company's Customer Service Program and philosophy. Ensure adherence to all company policies and procedures. Hands-on supervision and administration of the Service Department Oversee the service staff while ensuring the prime physical condition of the community. Provide prompt customer service to Residents. Enforce adherence to environmental and OSHA regulation policies and procedures. Statistical reporting and budget responsibilities Delegate work orders, schedule turns, and order supplies as needed. Review computerized purchase orders/budget reports. Assist Property Manager in responding to all service-related complaint letters and legal resident-related problems. Service Supervisor (continued...) Page 2 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Review and analyze Property Manager's Daily Report (432A). Review and analyze the Service Supervisor's Daily Report. Supervise the preparation of and accountability for the following budgets and ensure operation within budget limits: a. Area Apartments -ordinary Operations Cash Flow for related accounts. Review, understand, comply, and ensure compliance with the Operations and Maintenance (O&M) Plans for Lead-Containing Coatings (Lead), Asbestos Containing Materials (Asbestos), Mold and Moisture Control (Mold), and Methamphetamine Laboratory Decontamination and Re-occupancy (Meth), the Asbestos Work Practice Manual, the Respiratory Protection Program, the Emergency Response Plan and the Hazard Communication (HazCom) Program. Implement all O&Ms and Programs at the property level. Implement and enforce work practices as outlined in the O&M Plans, Programs, and Asbestos Work Practice Manual, as applicable. Participate in, implement, and enforce requirements of the Respiratory Protection Program. Respond to all questions regarding Asbestos, Lead, Mold, and Meth. Implement Material Safety Data Sheet (MSDS) recommendations for the HazCom Program. Inventory: a. Adhere to Company Inventory procedures. b. Ensure service personnel understand and adhere to company policy regarding Inventory procedures. The position is on-site in Florida, USA Other duties as assigned. Requirements • Have at least 3 years' experience in HVAC repair, plumbing, basic carpentry, and electrical skills. • Must be EPA Certified (Type 2 or Universal). • HVAC installation experience, and HVAC troubleshooting experience. • Have a valid driver's license. • Passing a criminal background check is required. • Ability to lift 100 lbs. • Bilingual skills are a plus, must be able to communicate and write in English. • Initiative and customer service skills. . Must be 18 years or older GSC Cares about your health and well-being and we provide the following benefits: • Health, Dental, and Vision Coverage. • 401(k) Retirement Savings Plans. • 25% Employee Rental Discount at any GSC property. • Paid Holidays, Paid Sick and Paid Vacation. • Health Savings Account with Match. • Maternity Leave. • Employee and Dependent Care Assistance Programs. • Short- and Long-Term Disability Insurance. • Life, Critical Illness, Accident, and Cancer Insurance Plans. • Pet Insurance. • Identity Theft Protection. • Legal Resources. A valid driver's license and proof of insurance are required, along with a passing criminal background check and pre-employment drug testing. EOE- GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor
    $36k-59k yearly est. 60d+ ago
  • Service Manager

    The Bainbridge Companies 3.9company rating

    Saint Augustine, FL jobs

    Full-time Description Reports to: Community Manager Supervises: Under the direction of the Community Manager, supervises on-site maintenance staff, which may include Maintenance Technicians, Groundskeepers, Housekeepers, Painters, Make-Ready Technicians. Wage Status: Hourly (Non Exempt eligible for overtime) The Maintenance Supervisor must be a “hands-on” maintenance person. The Maintenance Supervisor must be able to do just about anything that pertains to building maintenance, e.g. plumbing, electrical, painting, heating, air conditions, and appliance repair. This position is also responsible for managing your department's budget, keeping expenses within budgeting guidelines and putting on a thrifty thinking cap to find cost-saving measures that do not compromise quality. Customer service and helping with the cleanliness and marketability of the property tops off the duties as a vital player in the property's ability to renew and secure new leases. Qualifications Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions. Responsibilities • Participate in company training classes and meeting, ensure all service staff receives appropriate training as required. • Organize, prioritize and ensure service requests and repairs are made correctly and in timely manner. • Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times. • Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner. • Preform turnkey work as required and ensure all make-readies are inspected. • Adhere to the Standard Operating Procedures. • Possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations. • Adhere to and enforce the company's personnel management policies and procedures. • Maintain a superior customer service relationship with residents, co-workers, vendors, and the community. • Communicate effectively with residents, co-workers, vendors, and the community. • Work with the Property Manager to handle maintenance-related resident problems. • Assist with recruiting, hiring and training of quality staff, recommend promotions and terminations when necessary. • Work with Property manager to obtain competitive bids for maintenance-related expenses. • Understand and adhere to budgeted guidelines. • Contract use of outside vendors only when necessary. • Monitor inventory and maintain appropriate levels of parts and supplies. • Maintain the staff's safety training and MSDS binder. • Schedule and complete the Preventative Maintenance Program designed per property. • Other tasks or duties as assigned by supervisor. Requirements Education • A High School education or equivalent is required; college degree is a plus but not a requirement. • Ability to fluently read and write English. • Accurately perform intermediate mathematical functions and use all on-site resident management software functions. Professional Experience • Four years minimum experience as supervisor in community management maintenance, other building maintenance or related field. Renovation experience may be required for older communities built five or more years ago. Attendance/Travel • Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. • Ability to serve on-call, as scheduled or as necessary. On-call staff is required to live within a minimum distance to the property for efficient response time. • Ability to travel to attend various company gatherings either in the general vicinity or your home, property, or in another state. TYPICAL PHYSICAL DEMANDS Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment up to 50 pounds for variable distances), climbing ladders/stairs, and walking on rooftops without endangering yourself, residents or co-workers. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, vision, color discrimination and depth perception for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). TYPICAL MENTAL DEMANDS Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding to carry out instructions and plans. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, re-prioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills. ENVIRONMENTAL/WORKING CONDITIONS Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Licenses/Equipment • Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job's functions. • EPA certification Type I and II. • Pest Control, if performed in house. • Other licenses and certification as required by Bainbridge, state or federal law. • Own set of basic hand tools; tools not provided by property. • Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment, all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents. • Appropriate safety equipment and apparel that includes proper footwear, such as work boots. Skills • Ability to read, analyze and interpret all forms of information • Excellent written and verbal communication skills • Ability to accept and learn from constructive criticism • Well organized, detail oriented, efficient • Ability to prioritize and multi-task • Must be team oriented but able to work independently on occasion • Strong analytical and problem solving skills • Strong customer service orientation • Ability to meet deadlines which may include late hours and weekend as needed • Ability to follow oral and written instruction • Ability to lead and motivate a staff Special skills include ability to diagnose problems with and repair the following: • Major appliances • HVAC, with EPS Certification • Basic to intermediate plumbing, sheet rock, general carpentry • Basic to intermediate electrical, when no license is required • Pool care and pest control if required by property • Roofs and gutters • Wallpaper/painting • Irrigation maintenance and repairs • Landscaping • Fountain maintenance and repairs • Foundation/sidewalk repairs • Ice/snow removal • Golf carts and small engine maintenance Computer Skills: • Basic computer and Internet knowledge • Ability to use Outlook • Ability to operate and understand personal computer functions and company utilized software packages Learning and Development: • Commit to ongoing professional development and career growth Career Apparel: • Must wear career apparel based on defined company standards The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $34k-47k yearly est. 60d+ ago

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