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Wingstop jobs in Addison, TX - 463 jobs

  • Cashier

    Wingstop 4.0company rating

    Wingstop job in Dallas, TX

    A Restaurant cashier has the greatest perceived responsibility - direct guest contact. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Essential Duties and Responsibilities: Ensure that each guest has a positive, long lasting impression of the Wingstop experience Ensure that safe handling procedures are followed at all times Immediately notify the Manager on Duty of all safety, sanitation or employee issues Up-to-date knowledge of all product and procedural changes Direct all guest complaints to the Manager on Duty Open and/or close the Restaurant Assist all other positions when necessary Step in for Manager to oversee all aspects of restaurant management Greet all guests in a timely manner (3-5 seconds) Handle all orders and inquires Properly ring in all sales through the POS/register system Ask for add-on sales Collect payment Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages Resolve low level guests issues with efficiency and a good attitude Keep the counter clean and stocked Clean the tables, chairs, doors, windows and dining room floor Maintain front trash can; clean exterior and empty trash cans Maintain bathrooms; clean and stock Restock front beer cooler Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Ability to work independently or minimum supervision Team Focus Brings issues or concerns to the attention of the supervisor; is willing to ask for help. Identifies and introduces new ideas and solutions to create efficiency in the operation. Represents the brand and department in a professional and polished manner at all times. Requirements Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through Well organized and detail oriented Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Has an outgoing personality Strong work ethic Additional Information Regular and predictable attendance - Must be 18 years or older
    $21k-26k yearly est. 60d+ ago
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  • Cashier

    Wingstop 4.0company rating

    Wingstop job in Royse City, TX

    ***Needing for nights and weekends*** Company Benefits: BONUSES FOR ALL EMPLOYEES PTO FREQUENT PAY INCREASES ADVANCEMENT OPPORTUNITIES TUITION REIMBURSEMENT FLEXIBLE SCHEDULE EMPLOYEE DISCOUNTS We offer a competitive starting wage, flexible schedules, an amazing work environment, and there are lots of opportunities for advancement. If you are a team player who is ready to learn and grow with a great company, we would love to meet you! Cashier Job Description: We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to employ must be able to interact with our customers in a friendly manner and help should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience. A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must. Responsibilities of a Cashier: Greeting customers when entering and leaving the premises Managing transactions using a cash register, Accepting payments in cash or credit. Balancing the cash register Once a guest arrives, checking bag for quantities and accuracy. Providing correct change and receipts Issuing coupons and gift cards Ability to effectively resolve complaints. Upselling and cross-selling when appropriate Cashier Job Requirements: Experience with POS systems and cash registers Basic computer knowledge Good math skills Excellent communication skills
    $21k-26k yearly est. 14d ago
  • Team Member

    Baskin-Robbins 4.0company rating

    Arlington, TX job

    We are currently hiring a Team Member to join our network! We'll let you in on a little secret... while everyone knows that America Runs on Dunkin', we know that Dunkin' runs on our incredible team members. Ready to come run with us? Here's what's in it for you: To keep our amazing team running, employees at our Dunkin' Restaurant enjoy a bunch of perks: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Vision insurance Here's who we're looking for: * Someone who comes to work with a positive attitude ready to provide an exceptional guest experience * A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards * Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10121730"},"date Posted":"2025-09-18T10:58:07.409857+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"70 North Glebe Road","address Locality":"Arlington","address Region":"VA","postal Code":"22203","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Team Member
    $22k-28k yearly est. 60d+ ago
  • Crew Member

    Baskin-Robbins 4.0company rating

    Richardson, TX job

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals who want to be part of a successful, energized team. The Crew position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work. CREW MEMBER JOB PROFILE: Summary Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Promoting A Positive Team Environment * Arrive in a timely manner and ready in position at the start of your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must have basic computer skills; some of the training is conducted online. * Have basic math skills to be capable of counting money and making change * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10841904"},"date Posted":"2025-12-13T18:48:04.509679+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1225 E Belt Line Road","address Locality":"Richardson","address Region":"TX","postal Code":"75081","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member
    $19k-26k yearly est. 36d ago
  • Sr. Brand Manager, Channel Growth - Marketplace and Delivery

    KFC 4.2company rating

    Plano, TX job

    The Sr. Brand Manager, Delivery is responsible for driving rapid and responsible sales growth for Pizza Hut US Delivery across third-party aggregators and first-party channels. This strategic leader identifies and executes marketing opportunities to grow first-party delivery, focusing on full-funnel marketing promotions and overall business management. The role demands strong collaboration, project management, and data-driven decision-making to enhance go-to-market strategy for profitable growth. Success relies on a results-oriented mindset, stakeholder influence, and building strong relationships with franchisee leadership to support national and local initiatives. Key Responsibilities: Strategy & Communications Develop aggressive delivery sales growth strategies by identifying and sizing opportunities across Operations, Tech, Finance, and Marketing. Advocate for three key audiences-Consumers, Franchisees, and Brand-integrating their challenges and goals into unified third-party and first-party delivery plans. Foster partnerships with delivery partners (DoorDash, Uber Eats, Grubhub) to create breakthrough co-branded campaigns that drive Pizza Hut consideration and same-store sales growth. Collaborate with internal cross-functional marketing teams to ensure delivery is consistently supported across paid media, organic social, PR, and more. Channel Execution Manage end-to-end operations of third-party and first-party delivery, including promotions, creative, menu optimization, paid media, and reporting. Analyze post-campaign results using vendor data, sales data, and third-party reports (e.g., MMM) to draw insights for budgeting and tactic mix for maximum ROI. Identify audiences and develop, test, and implement CRM strategies to improve first-party delivery adoption. Recommend improvements to consumer experience and reduce friction in ordering via the Pizza Hut App and Web. Stay informed about trends, technologies, and competitive activity in delivery marketing. Develop a delivery test and product roadmap for continuous sales growth. Manage budgets across various funding sources, vendors, and tactics. Delivery System Management Contribute to ongoing improvement of delivery operations, including reducing friction in order experience, streamlining data/menu workflows, product development, and restaurant operations. Develop detailed project timelines, budgets, and resource allocations, ensuring timely delivery within project constraints. Partner with technology and operations teams to optimize delivery metrics such as wait time and customer satisfaction. Collaborate with franchisees and tech teams to reduce friction in restaurant setup, management, accounting, and invoicing, strengthening processes between restaurants and aggregator partners. Required Qualifications: Education/Certifications: Bachelor's degree (or applicable experience) required. Experience: 10+ years in Ecommerce or Digital Marketing. Passion for consumer behavior and a proven record of translating consumer insight into sales. Proven project owner, capable of orchestrating teams to run a sales channel from strategy to results. Demonstrated ability to adapt to constant change and work effectively in a fast-paced environment. Desire to collaborate with a wide variety of talents, from creative to engineering. Strong communication skills, with the ability to flex from tactical to strategic conversations. Salary Range: $139,000 - $147,150 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
    $139k-147.2k yearly Auto-Apply 60d+ ago
  • Leadership Development Path

    Chick-Fil-A 4.4company rating

    Fort Worth, TX job

    Please note: To be eligible for this position you MUST be able to explain the results you have achieved in previous roles and how you accomplished them. You must also be confident in your ability to replicate them. Your results may be from a different career path. The understanding of how to build teams to produce great results is crucial. Leadership at Chick-fil-A is truly different. We are the industry leaders when it comes to service standards, customer satisfaction and growth. We set the bar high and our business can be demanding but the rewards truly merit the hard work! Our developmental path is very detailed and mapped out. It starts with the day we source our potential leaders until they are Directors in our business and beyond. If you want to be a part of something special, come join us! We truly desire to help you grow personally and professionally. We desire to partner with high character people who want to SERVE - our team and our guests! Our leadership team in place is strong and as we grow our business we are excited to build an even stronger team by helping YOU grow! Some PERKS of working at Chick-fil-A: ALWAYS CLOSED ON SUNDAYS COMPETITIVE COMPENSATION PACKAGE Wage: $20-$23.00+/hour (50 - 65k) THE WORKPLACE OF CHOICE We truly are a place where people WANT to work. A culture of excellence is very important to us and we aim to have our values lived out on a daily basis. We have very high expectations and standards and we find that high character people thrive in our culture. 401(k) RETIREMENT PLAN WITH MATCHING CONTRIBUTIONS! Yay for free money! We want to help you save for your future! Once you become eligible, we will match your contribution up to a certain percentage! HEALTH, DENTAL AND VISION INSURANCE AVAILABLE You have access to top notch insurance for competitive rates after 30 days of employment. Once you are full time eligible, we make employer contributions towards your premium! Additionally, as you move up in our organization, we increase the amount of the employer contribution made towards your premium! PTO(Paid Time Off) Once eligible, you will begin to accrue paid time off as you work. As you move up in our organization or your tenure increases, your rate of accrual increases. The more you grow, the more you earn! FREE ACCESS TO MENTAL HEALTHCARE We know your mental health is important to you. It is also important to us. That's one of the reasons we partnered with Corporate Chaplains of America to provide a fully trained professional counselor and chaplain specific to our location for all our employees, and their families, for free. All interactions are confidential and the service is available 24/7. FULL ENGAGEMENT BY A LOCAL OWNER AND OPERATOR OF A CHICK-FIL-A FRANCHISE A passion of our Owner/Operator is to help you grow and launch into whatever dreams and goals you may have! FREE FOOD Let's face it, Chick-fil-A food is awesome! On days you work, enjoy some free! FLEXIBLE SCHEDULING We understand you may have other activities and obligations. We will work with you personally on finding a great solution for you and the organization. POSSIBILITY OF BECOMING YOUR OWN CHICK-FIL-A OWNER/OPERATOR OR HAVE A CAREER WITH CHICK-FIL-A'S SUPPORT CENTER STAFF IN ATLANTA, GEORGIA We have developed a clearly defined path and culture that enables a person to grow personally and professionally. This growth could open the door to one day explore career options with Chick-fil-A Inc. specifically. This ultimately is a decision between Chick-fil-A Inc. and certain individuals. The great fact is: a good portion of current Owner/Operators and Support Center Staff started as team members at their local CFA restaurants. That's where ours started! $2,500 COLLEGE SCHOLARSHIP OPPORTUNITY Can be awarded each year up to 4 years totaling $10,000! Can be used for Master's or Doctorate Degrees as well! TUITION DISCOUNTS Chick-fil-A has partnerships with over 70 colleges and universities with many having major discounts on tuition, books, etc. - online and on campus Requirements/Responsibilities SOME RESPONSIBILITIES YOU MAY HAVE ONCE PART OF OUR HIGH PERFORMANCE LEADERSHIP TEAM ARE: • Leading the Daily Operations Of a High-Volume Quick Service Restaurant • Ensuring Compliance With Our Company Standards In All Areas • Creating a Clean & Food-Safe Environment • Delivering Incredible Guest Experiences • Restaurant Maintenance and Repair • Inventory Management • Leading & Developing Team Members • Recruiting Talent • Stewardship/Financial Accountability & Performance • Ensuring The Highest Quality Products And Service Are Delivered To Our Guests • Leading/Overseeing a Particular Sector Of The Business (I.e. FOH, BOH, etc.) With Freedom To Make & Own Your Decisions • Opening and Closing The Restaurant (Business Hours 6am-10pm) • Being a Brand Ambassador In The Community REQUIREMENTS FOR THE LEADERSHIP ROLE • High Moral Character Is a Must • Exceptional Integrity • Ability to identify and drive results • Ability to articulate and replicate results • Open availability and willingness to close up to 5 nights a week if necessary • Excellent Communication Skills • A High Level of Professionalism • Passionate About Serving Your Team • Humility • Be a Constant Learner • Previous Leadership Experience (In Any Field) is Required. Hospitality, Ministry, Culinary, Retail Experience Is a Plus • Bachelor's Degree or Equivalent Experience is a Requirement • Please Include Requested Wage Range in your Cover Letter Work schedule 10 hour shift 12 hour shift 8 hour shift Weekend availability Night shift Day shift Overtime Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount 401(k) 401(k) matching Other
    $20-23 hourly 60d+ ago
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Garland, TX job

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below. RESTAURANT MANAGER Job Profile: The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location. The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience. Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store. Responsibilities include but are not limited to: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controlling expenses * Utilizing effective communication and coaching skills * Managing purchasing, scheduling, sales, training and physical facilities maintenance. * Highly motivated, enthusiastic, with demonstrated ability to think and work independently. * Experience in the food service industry is required. Food Safety, Serve Safe Certification. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience required * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. BENEFITS INCLUDE: * Competitive Salary * Monthly Bonus Program * Employee Meal Discounts * Medical, Dental, Vision, Rx Insurance with Company contribution * Paid Vacation NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10439690"},"date Posted":"2025-11-14T18:48:03.826057+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1906a South Jupiter Road","address Locality":"Garland","address Region":"TX","postal Code":"75402","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
    $45k-60k yearly est. 60d+ ago
  • Shift Leader

    Baskin Robbins 4.0company rating

    Frisco, TX job

    As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively. Responsibilities Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Ensures restaurant team members are following cash franchisee management policies Education/Experience Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 50 lbs (if applicable) Working in a small space Supplemental pay Tips Benefits Flexible schedule 401(k) matching Referral program Employee discount Paid training Other
    $24k-30k yearly est. 60d+ ago
  • Team Member

    Wingstop-Memphis Wings Operations LLC 4.0company rating

    Wingstop-Memphis Wings Operations LLC job in Aubrey, TX

    Job Description Now Hiring: Team Member (Hourly) Department: Operations Reports to: Shift Leader (SL), Restaurant General Manager (RGM) Pay Rate: $10 per hour - $14 per hour At Wingstop, we're not just about wings-we're about positive energy and flavor that flies off the charts. We're looking for Team Members who are ready to help deliver crave-worthy experiences to every guest, every time. POSITION SUMMARY The Team Member is the heart of our front-line operations. They play a key role in providing an excellent dining experience for guests. Whether preparing food, working the register, or keeping our restaurant clean, the Team Member also shares the responsibility to ensure that the restaurant runs smoothly, deliver outstanding customer service, and contribute to the overall success of the restaurant. The Team Member role requires positive energy, excellent communication, a strong work ethic, and the ability to work as part of a team. DUTIES & RESPONSIBILITIES: Guest Experience & Food Preparation/Quality Greet and welcome guests in a friendly, professional manner. Accurately take orders and operate point-of-sale (POS) systems; assist guests with kiosks as needed. Ensure that guests' needs are met promptly and efficiently. Serve & prepare food and beverages according to the company's portion, presentation, speed, and quality standards ensuring order accuracy & quality standards. Respond to customer inquiries, concerns, and requests in a polite and professional manner. Resolve customer concerns with professionalism and positive energy. Maintain a clean and organized dining area, including cleaning tables, refilling drinks, and resetting tables for new guests. Consistently follow all food safety, hygiene, and sanitation guidelines consistently. Assist in the organization of the kitchen, including keeping work areas clean and stocked. Follow instructions from Managers in Charge (MICs) to ensure timely preparation of orders. Health & Safety Regularly wash & sanitize (if applicable) hands according to brand and food safety standards. Maintain cleanliness and sanitation of dining areas, kitchen, restrooms, parking lot, dumpster areas, windows etc. Perform assigned cleaning tasks, including dishwashing, equipment maintenance, and trash disposal. Follow food safety standards and regulations, including proper food storage and temperature control. Regularly sanitize surfaces and equipment in accordance with company policies and health regulations. Adhere to workplace safety standards to prevent accidents and injuries. Alert MIC to any maintenance or safety issues promptly. Teamwork & Communication Collaborate with coworkers and MICs to ensure smooth restaurant operations. Communicate clearly and professionally with other team members to provide high-quality service to customers. Must adhere to the weekly schedule created by store management. Support the team by jumping in when & where needed. Assist with training new staff as needed. Handle multitasking and adapt to a fast-paced work environment. Attend team meetings and complete all assigned training. KEY COMPETENCIES Positive Energy: Brings enthusiasm and a can-do attitude to every shift. Accountability: Shows up on time, stays focused, and takes ownership of performance. Recognition: Celebrates team success and contributes to a fun, encouraging environment. Servant Leadership: Puts the needs of the team and guests first in every action. Adaptability: Stays cool under pressure and adjusts quickly to changing priorities. Attention to Detail: Delivers quality work, even when multitasking. SKILLS & QUALIFICATIONS: Must be at least 16 years old. Previous experience in a customer service or restaurant setting is a plus but not required for entry-level positions. Current student, or high school diploma or equivalent is preferred but not required. Excellent customer service skills. Ability to work efficiently in a fast-paced environment. Strong communication skills and a friendly, positive attitude. Ability to follow verbal & written directions and work as part of a team. Must be able to count cash and make change accurately, if applicable (depends on brand & position). Must have or be willing to obtain required food handler's certification for respective state/local area, if applicable. Reliable attendance and transportation. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Must be able to handle stress in a fast-paced, high-energy restaurant environment. Must be able to stand and walk for extended periods (up to 8 hours per shift). Must be able to lift and carry up to 25-50 lbs. May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment. Physical demands may vary depending on the specific Team Member role. COMPENSATION & BENEFITS: Hourly wage, (specific rate depends on the role, experience, and location). Tips (depending on brand) may provide additional earnings. Flexible schedules available. Opportunities for advancement to Team Member Trainer, Shift Leader, & Management roles. Employee meal discounts and team recognition programs. Full-time employees may also be eligible for, paid time off, health benefits, or other incentives. If you're ready to serve up excellence, work hard, and have fun doing it, apply now to become a Team Member at Wingstop. Whether you're looking for your first job or the next step in your food service career, we want to hear from you! Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
    $10-14 hourly 4d ago
  • Night Dining Room Hostess

    Chick-Fil-A 4.4company rating

    Plano, TX job

    Hostess - Roles & Responsibilities (Winning Hearts Focus) To create a warm, welcoming environment that makes every guest feel valued and cared for. As a hostess, you are the face of hospitality in the dining room-ensuring guests have everything they need and feel seen, appreciated, and delighted. Core Responsibilities: Create a Warm Welcome · Greet every guest with a genuine smile and friendly tone. · Open doors for guests when appropriate. · Engage in light conversation to make guests feel at home. Own the Guest Experience · Proactively visit tables to check on guests' satisfaction. · Offer to refresh drinks, bring condiments, or clear trays. · Anticipate needs before guests have to ask. Maintain a Pristine Dining Room · Help Dining attendant tables, floors, condiment stands, and restrooms spotless. · Ensure high-chair and table turnover is quick, clean, and safe. Support Front-of-House Team · Help carry trays for guests needing assistance. · Step in where needed without waiting to be asked. Personalize the Moment · Learn and use guest names when possible. · Celebrate birthdays or milestones with a kind word or gesture. · Recognize returning guests and thank them for their loyalty. Resolve with Care · Listen attentively to guest concerns and resolve small issues quickly. · Report larger issues to a leader with all relevant context. · Follow up to ensure resolution brought satisfaction. Mindset & Culture Commitments: · Be Present - Make each guest feel like the only guest. · Be Proactive - Look for what can be done before being asked. · Be Grateful - Express appreciation to guests and team members alike. · Be a Team Player - Encourage and support coworkers to win together. · Be a Brand Ambassador - Reflect Chick-fil-A's values with every action. Work schedule Night shift
    $18k-23k yearly est. 60d+ ago
  • Global Head of Loyalty and eCommerce

    KFC 4.2company rating

    Plano, TX job

    What You'll Be Serving Up: The Head of Loyalty and eCommerce will lead the global digital commerce agenda, driving the growth, adoption, and impact of the brand's digital ecosystem across markets. This role is responsible for defining the long-term strategy and operational framework for eCommerce and loyalty ensuring seamless, connected, and profitable digital experiences across all owned and operated channels (app, web, kiosk, and delivery). This leader will bring deep loyalty expertise and a proven track record in scaling best-in-class loyalty programs, optimizing for penetration, engagement, and retention. They will act as a strategic partner to markets and cross-functional leaders, ensuring alignment between the commercial, brand, and technology roadmaps. Here's How You'll Spice Things Up: Global Strategy & Leadership Define and lead the global loyalty strategy, setting the vision for digital customer engagement and commercial growth. Establish a unified loyalty framework that scales globally while allowing local market flexibility and innovation. Serve as the global subject matter expert on loyalty, driving best practices in customer acquisition, activation, and retention. Partner with cross-functional leaders (Marketing, Technology, Operations, Finance) to ensure the digital ecosystem delivers both brand and business value. Inspire and develop a high-performing, multidisciplinary team spanning loyalty, creative experience, analytics, and channel management. Program & Platform Development Oversee the global loyalty program roadmap, ensuring the platform evolves in line with customer expectations, competitive trends, and business needs. Collaborate with product and technology teams to define digital feature requirements that enhance customer experience and lifetime value. Drive alignment across channels (app, web, kiosk, delivery) to ensure a consistent, seamless, and branded customer journey. Support market adoption by providing scalable playbooks, frameworks, and commercial models that guide local execution. Performance & Measurement Establish and embed a unified global measurement framework for eCommerce and loyalty performance, covering penetration, engagement, frequency uplift, LTV, and ROI. Champion a data-led culture, leveraging analytics to inform commercial decision-making and continuous improvement. Lead regular performance reviews, identifying opportunities to optimize digital channel effectiveness and loyalty impact. Cross-Functional & Market Engagement Act as the global lead for market engagement, guiding the rollout, governance, and evolution of the loyalty and eCommerce programs. Collaborate with regional and market teams to localize global strategies, ensuring cultural and operational fit. Partner with operations, marketing, and finance to ensure commercial alignment and full-channel integration across delivery, kiosk, and restaurant experiences. Team Leadership The Head of Loyalty and eCommerce will lead a team of specialized managers responsible for defining, delivering, and optimizing the eCommerce and loyalty ecosystem: Digital Strategy Manager: Defines the global program framework, ensuring consistency across tiers, rewards, and customer experiences. Loyalty Creative Lead: Owns the end-to-end loyalty product experience across app, web, and kiosk. Performance Lead: Develops and governs the global measurement and reporting framework. Delivery Channel Manager: Sets commercial and operational best practices for aggregators and delivery channels. Kiosk Channel Manager: Leads kiosk performance and best practice integration across the digital and physical customer experience. What You Bring to the Table: 12+ years in digital commerce, CRM, or loyalty leadership roles, preferably within international, consumer-facing businesses and / or franchised type businesses (e.g., QSR) Proven track record in scaling loyalty programs that deliver measurable customer and commercial impact. Strong strategic and analytical capability, with experience leading multi-channel digital growth. Deep understanding of digital product development, performance marketing, and omnichannel customer journeys. Exceptional leadership, stakeholder management, and influencing skills across global and matrixed organizations. Experience partnering with technology and operations functions to deliver digitally enabled customer experiences.
    $77k-117k yearly est. Auto-Apply 46d ago
  • General Manager

    Wingstop Inc. 4.0company rating

    Wingstop Inc. job in Dallas, TX

    PURPOSE OF THE ROLE The General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. ESSENTIAL DUTIES AND RESPONSIBILITIES People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward. Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards. ADDITIONAL REQUIREMENTS * Minimum of High School Diploma or GED required, some College preferred * Must be 18 years of age or older * Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly QUALIFICATIONS * Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience * Proficiency in analyzing profit and loss statements and overall financial performance of restaurant * Demonstrated ability in recruiting and selecting team members * Knowledge of Labor Laws * Strong written and verbal communication skills * Initiative and assertiveness * Strong interpersonal skills and conflict resolution skills * Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged * Passionate about hospitality and serving the guest * Ability/flexibility to work 50 - 60 hours per week including mornings, evenings, weekends and/or holidays * Ability to problem solve * Ability to accept feedback and willingness to improve * Ability to set goals, create action plans, and implement those plans * Ability to measure performance, subjectively and objectively * Cultivate attractive culture within the restaurant * Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
    $37k-45k yearly est. 5d ago
  • Shift Leader, cook and cashier

    Wingstop 4.0company rating

    Wingstop job in Princeton, TX

    Wingstop in Princeton NOW HIRING Come Join Our AWESOME Team! 200 S. Beauchamp Suite 116 Princeton, TX 75407 We are in need of energetic and enthusiastic staff members! Looking for these positions! Apply TODAY! Shift Leaders-$12.50-$14.25 hourly Cashiers-$9.00-$12.00 hourly Cook-$9.00-$12.00 hourly Additional Information - Regular and predictable attendance - Must be 18 years or older
    $12.5-14.3 hourly 60d+ ago
  • Team Member

    Baskin Robbins 4.0company rating

    Frisco, TX job

    As a team member, you'll deliver fast, friendly, and accurate service to guests while serving up treats for every occasion. You will help maintain a clean and organized shop including restocking supplies and ensuring a safe and sanitary environment. We are looking for a hard-working person with a positive attitude. We pride ourselves on the quality of our customer service, and we want our employees to handle each customer with care, patience, and attentiveness. It's important that our ice cream scooper is able to multitask, handling multiple orders simultaneously and keeping all the customers satisfied. Responsibilities Follow Brand standards, recipes and systems Follow food safety standards Prepare food and beverages Assemble and package orders and serve to guests Understand restaurant menu including limited time offers and promotions and be able to answer guest questions Maintain a clean and organized workstation Clean equipment and guest areas Stocking items such as cups, lids, etc at workstation Follow speed of service standards Serve and communicate with guests Maintain a guest focused culture in the restaurant Communicate effectively with managers and coworkers Organize and maintain stock room and refrigerated areas Education/Experience None Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Physical Demands/Working Conditions Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects including boxes, ice and product up to 50 lbs (if applicable) Working in a small space Supplemental pay Tips Benefits Flexible schedule 401(k) matching Referral program Employee discount Paid training Other
    $22k-28k yearly est. 60d+ ago
  • Cook

    Wingstop 4.0company rating

    Wingstop job in McKinney, TX

    A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day and follows Wingstop operational standards requirements. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Essential Duties and Responsibilities: Ensure that each guest has a positive, long lasting impression of the Wingstop experience Ability to practice safe cooking procedures Quickly scan and comprehend the order tickets Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer According to Wingstop standards; Sauce, Season and package all orders Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time Immediately notify Manager on Duty of all safety, sanitation or employee issues Assist other employees as needed Follow directions given by Manager or Supervisor Know and thoroughly understand the importance of good hygiene and food handling practices Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Team Focus Brings issues or concerns to the attention of the supervisor; is willing to ask for help. Identifies and introduces new ideas and solutions to create efficiency in the operation. Represents the brand and department in a professional and polished manner at all times. Requirements Guest service mentality; has a genuine desire to serve the customer Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through Well organized and detail oriented ngoing learner; exhibits insatiable curiosity and an interest in self improvement Has an outgoing personality Strong work ethic Has restaurant industry experience Maintains regular and predictable attendance Must be 18+ years old Other duties as assigned Additional Information - Regular and predictable attendance
    $21k-27k yearly est. 60d+ ago
  • Chick-fil-A Leadership Development Program

    Chick-Fil-A 4.4company rating

    Fort Worth, TX job

    The Leadership Development position at Chick-fil-A Avondale Haslet is designed to give individuals the opportunity to come into a small business and learn to operate it as their own, while building and improving their leadership skills as well as their business acumen. Starting out you will be trained in every team member position of the restaurant, until you are proficient. Then, leadership training will commence with 5 weeks of dedicated shadowing, content coaching, operational skill building, and restaurant business decision making. We coach on Operations, Systems, Culture, and Hospitality. We will start you out being trained in every area of the restaurant until you are proficient (basic team member skills). This means all team member positions in the restaurant. Participants are then required to work at least 60-days to prove themselves in our restaurant fundamentals before we formally move forward with their leadership training. During this time you will have a self-paced study packet to complete that will help you pass our leadership development test. If you complete team member training and pass our written & verbal development tests, you will then begin a development process in key Chick-fil-A business concepts. This process will prepare you for the leadership position. Typically this development takes about 6-months. During this development time you will function as a shift leader (leading shifts and coaching/mentoring team members operationally) as you hone the skills listed below: Operations: Learning to lead a team in execution of our core values (fast, friendly, and accurate service), and our mission statement (to refresh and care for all day every day). Training/Coaching: Learning to develop and train team members efficiently, and coaching teams to maximize productivity and team member engagement. Truck ordering & Inventory: Organization of stock, efficiency of truck unloading, management of InForm truck order guides, etc. Food Safety, completing Food Safety weekly audit as well as ensuring the SAFE Daily Critical are being completed. ERQA- Electronic Restaurant Quality Assessment. This is a daily audit that checks on the quality of food and general restaurant cleanliness/functionality/and environment. Hospitality & Guest Experience: This includes leading giveaways, and talking with care to guests. Drive-thru Efficiency: Correct execution of the outside drive-thru play. Change Ordering & Cash Management: Auditing InForm reports as well as monitoring cash risk and change fund on hand. Facilities & Equipment: Deep clean checklists on Jolt (our operations platform). As well as auditing the repair and working function of all equipment AND smallwares in the location. Managing maintenance calendar schedule. Scheduling/Labor Management/People: How to use the Hotschedules software as well as complete a schedule in a timely manner. Sit in on interviews. Catering operations: Correct execution of catering requirements, including CMT software proficiency, POS, and phone etiquette, lead times, etc.. Information Tech (IT): Swap-out, repair & maintenance. Core Leadership Values: Learn and execute our core leadership values: Solve Problems Take on Additional Responsibility Own Your Development Bring Others Along Once you have been graded as proficient in the skills listed above, you will be placed in our “assessment” phase as you continue to lead shifts as a shift leader. This phase lasts 6-months. During this time you will be asked to set goals & lead/drive results in your focus area. Leaders will also be required to execute on our team engagement goals to show hospitality towards one another (within our team & with guests). During this time you will be placed in a Front of House, Drive-Thru, or Kitchen operational role with a specific business focus. You will be asked to set goals & lead/drive results in your areas of focus. We are looking fort mentorship and the ability to inspire your fellow teammates. You may be in one area primarily, but this role involves learning when to move to other areas of the business to coach. At the end of the assessment phase it will be decided if Leadership is the correct pursuit for you. We will also assess with you how far you are planning to grow within our organization. The options are listed below. Shift Leader: 6 months training (includes the 5 weeks initial team member/shift leader training). Assistant Director: 6 months training. Can be applied for after one full year in a Shift Leader role (1.5 years total in the business). Eligible to apply for a promotion after one full year in assistant Director Role (one year post training). Senior Director: 1.5 years in Assistant Director role. Rotating through all five specialties (3 months each). The business reserves the right to count job experience as a part of training/tenure requirements for each level of leadership. This is assessed on a case-by-case basis. The business (Chick-fil-A Avondale Haslet) reserves the right to count job experience as a part of training/tenure requirements for each leadership position. This is assessed on a case-by-case basis. General Skills/Qualifications: Previous leadership experience preferred Adaptable and dependable Service-oriented mindset Coachable attitude Attention to detail Flexible to work different areas of the business Ability to work a changing schedule (evenings and mornings) Available to work weekends Associate's or Bachelor's Degree a plus Compensation Rate: Discussed during Interview Benefits: Subsidized health insurance available. Free meals on shift. Life insurance. Team member family events. Opportunities for advancement. Bonus structure eligible depending on job title/advancement. Work schedule Other Weekend availability Benefits Health insurance Life insurance Dental insurance Vision insurance Paid training Employee discount
    $25k-35k yearly est. 60d+ ago
  • WINGSTOP - Team Member

    Wingstop Inc. 4.0company rating

    Wingstop Inc. job in Saginaw, TX

    As a Guest Service Expert (Cashier) and Flavor Expert (Cook), you work together with a crew to help Serve the World Flavor! We are looking for highly motivated, hardworking, friendly people to join our team! Perks and Benefits: * Flexible Schedules * Competitive Pay * Food Discounts * Access Earned Pay Next Day * PTO (Paid Time Off) * Medical/Dental/Vision Benefits (full plans available with eligibility) * Scholarship Opportunities * Opportunities for Advancement * 401K Matching * Employee Assistance Program * Team Member Recognitions * Community Volunteer Opportunities What You Will Do: * Work with a great team in our restaurant to serve our guests with excellent customer service and give them hot, made to order food (We are not fast food). Guest Service Experts * As a Guest Service Expert, you will communicate with the guests and the kitchen to ensure you are giving our guests a great experience by providing quick and friendly service. * A Guest Service Expert will have to balance their cash drawers, take orders over the phone and in person, and greet guests as they come in. Flavor Experts * As a Flavor Expert, you will communicate with our Guest Service Experts to make sure you are Serving the World Flavor by making Wingstop's delicious, made to order food. * A Flavor Expert also will make sure they are following safe food practices and keeping their space clean. This Job is Perfect for you if: * You have a guest service mentality * Have restaurant experience (even if you don't that's ok! Hiring 16-year-old and up!) * Strong work ethic * Want to Serve the World Flavor! * Want to grow and learn
    $21k-25k yearly est. 60d+ ago
  • Assistant Manager

    Wingstop 4.0company rating

    Wingstop job in Dallas, TX

    Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Working and building your shift leaders:: Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution. Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew. Key Skills/Abilities: Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation. Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name, pushing the surveys etc. Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced Make employee assessments by assigning one on one counseling reports with the store manager for review Holding crew accountable for cleaning, any damages done to company property and work output Be knowledgeable about personal and administrative policies. Be fair and consistent with any corrective actions for any violations of company, rules, and procedures Essential Duties & Responsibilities: Understand completely all policies, procedures, standards, specifications, guidelines & training programs Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need Inspect equipment on a daily as well as keeping up with the temp log Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager Be always prepared for our QSC ensuring cleanliness, procedure's and equipment are maintained and are up to standard
    $27k-33k yearly est. 60d+ ago
  • WINGSTOP - Team Member

    Wingstop Inc. 4.0company rating

    Wingstop Inc. job in Roanoke, TX

    Urgently Hiring! As a Guest Service Expert (Cashier) and Flavor Expert (Cook), you work together with a crew to help Serve the World Flavor! We are looking for highly motivated, hardworking, friendly people to join our team! Perks and Benefits: * Flexible Schedules * Competitive Pay * Food Discounts * Access Earned Pay Next Day * PTO (Paid Time Off) * Medical/Dental/Vision Benefits (full plans available with eligibility) * Scholarship Opportunities * Opportunities for Advancement * 401K Matching * Employee Assistance Program * Team Member Recognitions * Community Volunteer Opportunities What You Will Do: * Work with a great team in our restaurant to serve our guests with excellent customer service and give them hot, made to order food (We are not fast food). Guest Service Experts * As a Guest Service Expert, you will communicate with the guests and the kitchen to ensure you are giving our guests a great experience by providing quick and friendly service. * A Guest Service Expert will have to balance their cash drawers, take orders over the phone and in person, and greet guests as they come in. Flavor Experts * As a Flavor Expert, you will communicate with our Guest Service Experts to make sure you are Serving the World Flavor by making Wingstop's delicious, made to order food. * A Flavor Expert also will make sure they are following safe food practices and keeping their space clean. This Job is Perfect for you if: * You have a guest service mentality * Have restaurant experience (even if you don't that's ok! Hiring 16-year-old and up!) * Strong work ethic * Want to Serve the World Flavor! * Want to grow and learn
    $20k-25k yearly est. 60d+ ago
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Irving, TX job

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below. RESTAURANT MANAGER Job Profile: The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location. The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience. Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store. Responsibilities include but are not limited to: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controlling expenses * Utilizing effective communication and coaching skills * Managing purchasing, scheduling, sales, training and physical facilities maintenance. * Highly motivated, enthusiastic, with demonstrated ability to think and work independently. * Experience in the food service industry is required. Food Safety, Serve Safe Certification. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience required * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. BENEFITS INCLUDE: * Competitive Salary * Monthly Bonus Program * Employee Meal Discounts * Medical, Dental, Vision, Rx Insurance with Company contribution * Paid Vacation NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10348697"},"date Posted":"2025-12-22T18:48:05.513283+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3405 Belt Line Road","address Locality":"Irving","address Region":"TX","postal Code":"75062","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
    $45k-60k yearly est. 60d+ ago

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