Wolters Kluwer jobs in Albany, NY

- 26 jobs

Customer Success Manager - Engagement Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Colonie, NY
The Customer Success Engagement Manager plays a high-impact role in managing strategy and product utilization across the Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) product portfolio. They serve as a trusted advisor for our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and strategic goals. They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed, and ongoing performance is managed. They work directly with Sales Account Managers to ensure that customer needs are identified and satisfied, that expectations are met and exceeded and that renewals are achieved. Internally, this position contributes to the development of both internal and external best practices, participates in training and onboarding, and mentors teammates in their growth and development. RESPONSIBILITIES * Customer Relationship Management * Partner with Sales to build and maintain the health and well-being of assigned accounts, effectively managing customer expectations, and supporting success and renewal * Act as CE liaison for customer executive leadership as it relates to project planning, execution, implementation and utilization efforts * Complete Executive Business Reviews (EBRs) to align on progress, ROI, and future opportunities in collaboration with senior management and Sales * Develop and deliver compelling presentations and facilitate strategic, consultative discussions with key stakeholders * Share best practices and encourage their adoption to maximize product value and outcomes * Design workflows, trainings, and deployment plans to meet unique customer needs * Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic account feedback * Work with customers to set utilization goals and benchmark success, leveraging tools (reports, case studies, client references, etc.) to win and maintain customer support * Manage and nurture relationships with key decision-makers and stakeholders across multiple departments (clinical, administrative, and executive levels) * Develop a deep understanding of the strategic account's goals, pain points, and long-term objectives to align WKH solutions with their needs * Ensure the products deliver measurable value to the customer, while educating decision-makers and stakeholders on the tangible benefits being provided * Build credibility with key stakeholders by delivering valuable insights and expert guidance, positioning yourself as a trusted advisor for strategic discussions and decision-making. * Foster long-term relationships with both internal teams and customers, continuously working to deepen trust and collaboration. Build a wide network of internal champions for WK products and leverage these relationships to drive product adoption and customer satisfaction * Implementation and Project Management * Understand and uncover customer needs, initiatives, and deployment opportunities * Lead the development and execution of comprehensive customer project plans, including implementation and optimization activities with milestones and goals. This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.) * Assess internal resource needs and requirements for efficient and effective implementation * Report on progress and effectiveness of plans to customer leadership and internal stakeholders. Identify and monitor potential risks to the customer relationship or satisfaction and proactively trigger escalation paths and develop remediation strategies when necessary * Direct Customer Success Specialists in executing supporting implementation activities, including workflow design, customer configuration, branding & tailoring, and customer training and best practices tailored to the needs of high-value accounts * Ensure plan execution by direct contribution and oversight of assigned team members' efforts, prioritizing efforts and resources for assigned customer portfolio. * Ongoing Utilization Management * Oversee and analyze customer utilization patterns to identify areas of risk, opportunity, and need * Present insights that showcase how WKH solutions contribute to their goals * Conduct utilization reviews with customer providing actionable insight into product usage and making data-driven recommendations for improvement * Work with customers to re-engineer workflow processes where necessary * Partner with marketing on communication planning including lifecycle marketing, targeted customer communications, and thought leadership campaigns * Identify cross-sell/up-sell opportunities by assessing customer needs and aligning additional products, services, or features that drive value and enhance their experience * Implementation Scoping * Advise sales team in establishing contract terms and pricing for the solution * Collaborate with sales team in reviewing and finalizing implementation scope, timelines, and milestones * Related Duties * Establish positive, collaborative relationships with customer representatives even under difficult or escalated circumstances * Act and communicate professionally as a representative of the CE team * Respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs QUALIFICATIONS Education: Bachelor's degree required, Business/Health Administration preferred. Advanced degree or equivalent experience recommended. Experience: * 4+ years direct healthcare experience preferred * 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on strategic or enterprise-level customer engagement and value realization * Healthcare Landscape preferred * In-depth knowledge of clinical decision support (CDS) products and is aware of the competition and market differentiators * Deep understanding of the healthcare industry, including medical devices, healthcare regulations, and clinical environments and workflows * Comprehensive awareness of challenges faced by healthcare organizations, such as patient outcomes, compliance, and cost pressures * Remain current on trends, regulatory changes, and innovations in the industry Act as a thought leader by sharing insights, whitepapers, and case studies with strategic accounts Other Knowledge, Skills, Abilities or Certifications: * Excellent project management skills to track large, complex software implementations across multiple customer sites * Familiarity with customer success platforms and CRMs * Data-oriented, consultative approach to promote product utilization with customers * Proven ability to quickly establish rapport with all levels of personnel up to and including C-suite executives * Superb presentation, oral, and written communication skills to effectively engage with C-level executives and cross-functional teams TRAVEL: approximately 30% - 40% About Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
$121.4k-170.1k yearly Auto-Apply 1d ago
Senior Account & Relationship Executive - Healthcare Technology - Payer/Vendor
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Health Language: Simplifying Healthcare Data | Health Language | Wolters Kluwer What We Offer: The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. What You'll be Doing: As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members. Our ideal candidate will be located in the Eastern or Central time zone, have experience in the Healthcare Technology space with Payer, Provider, and Vendor, and a proven track record of success in sales. Key Tasks: Manage and nurture relationships with complex and high-profile accounts. Conduct strategic planning to meet account-specific business needs. Exercise broad authority in setting and negotiating product/service terms. Create, implement, and monitor comprehensive sales plans. Lead and mentor a small team of junior account managers. Conduct regular strategic meetings with senior management of client accounts. Resolve critical and complex customer issues. Develop and execute upselling and cross-selling strategies within accounts. Drive customer satisfaction through tailored service delivery. Contribute to the development of sales policies and strategies. You're a Great Fit if You Have/Can: Bachelor's Degree or equivalent relevant experience. 7+ years' experience in Field Sales or Account Management or other equivalent experience. Experience in the healthcare technology space either in payer, provider, or vendor. Experience working with risk adjustment software. Strategic Communication: Advanced communication skills for high-level interactions. Leadership: Ability to lead and mentor junior team members. Deep Product Knowledge: In-depth understanding of the organization's products or services. Sales Strategy: Proficient in complex sales strategy development and implementation. High-Level Negotiation: Expertise in negotiating complex sales terms. CRM Mastery: Mastery of CRM tools for managing complex accounts. Analytical Insight: Advanced analytical skills for strategic planning and performance tracking. Relationship Management: Exceptional ability to maintain and enhance long-term client relationships. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ********************** follow us on Twitter, Facebook, and LinkedIn The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
$121.4k-170.1k yearly Auto-Apply 7d ago
Principal Clinical Content- Physician - UpToDate , Physician Editor (Adult Endocrinology)
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The **Physician Editor (Endocrinology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should remain involved in patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Adult Endocrinology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + A valid medical license in at least on U.S. state + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. **UpToDate is part of Wolters Kluwer Health** , an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $199,300 - $282,100 **Additional Information** : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$62k-83k yearly est. 52d ago
Clinical Content- Pharmacist (AI Strategist UpToDate )
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. Wolters Kluwer, UpToDate Lexidrug is seeking a clinically experienced pharmacist to join our clinical AI strategy team, with a specific focus on drug content innovation. This role will help define how pharmacologic knowledge is embedded into AI systems and contribute to the development of standards for safe, scalable, and clinically meaningful medication decision support. The ideal candidate brings deep clinical expertise and strong communication skills, thrives in a fast-paced, start-up-like environment, and is excited to work cross-functionally to shape the future of healthcare technology. **RESPONSIBILITITES** **Clinical AI Strategy & Development (80% to 100%)** + Collaborate with cross-functional teams to design and refine AI systems, including prompt strategies and medication-related search logic. + Define and maintain pharmacologic indices and decision pathways that reflect real-world clinical reasoning. + Contribute to the development and execution of validation processes for medication-related AI outputs. + Translate user feedback into system improvements in partnership with product, engineering, and editorial teams. + Monitor regulatory frameworks and risk management strategies relevant to clinical AI and pharmacy practice. + Represent UpToDate externally through white papers, conference presentations, and thought leadership. + Help establish internal standards and best practices for AI-driven drug content delivery. **Clinical Practice (Optional - up to 20%)** + Maintain limited clinical practice to stay current with evolving standards and workflows. **QUALIFICATIONS** **Education:** + PharmD or equivalent clinical pharmacy degree. **Experience:** + Minimum 5 years of clinical experience in hospital, ambulatory, or managed care settings. + Active clinical practice preferred; board certification strongly preferred. + A valid license in at least one U.S. state, preferred + Strategic mindset with the ability to contribute to central clinical content strategy and influence product direction. + Experience with clinical decision support tools, formulary management, or medication safety programs. + Familiarity with AI technologies, natural language processing, or healthcare informatics preferred. + Understanding of evidence-based medicine principle and background in clinical research or statistics is a plus. + Strong analytical, writing, and communication skills. + Ability to work independently and collaboratively in a fast-paced, cross-functional environment. + Experience leading teams or contributing to product development is a strong plus. + Comfort with ambiguity and rapid iteration; ability to pivot quickly based on feedback and evolving strategy. **TRAVEL:** 1 week every six weeks for team meetings \#LI-Remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $199,300 - $282,100 **Additional Information** : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$199.3k-282.1k yearly 27d ago
Business Analysis Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right. **Find your place here.** Learn more about Wolters Kluwer (****************************** and Enablon (*************************************************** , the recognized leader in EHS and Operational Risk Management solutions. **What We Offer: ** The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule ( _in-office two days a week - East Coast preferred, Central considered_ ), and amazing benefits. **Office Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** As a Business Analysis Manager, you will independently execute specialized tasks and support team projects to ensure quality outcomes. You will leverage your analytical expertise to drive significant business insights and process improvements, contributing to the achievement of strategic business goals. Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team. If this sounds like you, we'd love to connect. **Be the difference with us.** **Key Tasks: ** + Perform specialized operations analyses to inform strategic decisions. + Develop and implement sophisticated process analyses and mappings. + Independently identify and drive process improvement initiatives. + Maintain a comprehensive and current record of business operations. + Support key financial administrative tasks for the business unit. + Prepare detailed and sophisticated financial reports and budgets. + Contribute to strategic annual and long-term business planning efforts. + Lead and manage specialized and complex projects. + Provide high-level data analysis and present insights to senior management. + Ensure the successful implementation and monitoring of business insights and recommendations. **You're a Great Fit if You Have/Can:** + 4-year degree in Computer Science, Software Engineering or equivalent + Business Analyst Foundation or similar is a plus + Specialized Data Analysis: Expertise in conducting granular data analysis. + Strategic Process Analysis: Proficiency in advanced process evaluation. + Financial Strategy: Advanced capability in financial reporting and budgeting. + Communication and Influence: Strong presentation and persuasion skills. + Project Leadership: Ability to lead specialized projects independently. + Advanced Tool Proficiency: Mastery of tools like SQL, Tableau, Python, and R. + Business Acumen: Deep understanding of business operations and trends. + Critical Insight: High-level analytical and problem-solving acumen. + Skilled in requirements analysis and global implementation across key business domains, including: Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management. + Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives + Experience on multiple projects across a variety of industries and applications + Experience in Software Product Development + Experience as a Consultant or Business Analyst in the software industry. + Ability to set and manage priorities judiciously. + Demonstrable knowledge of software development lifecycle and activities. + A strong understanding of software Agile methodologies We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$121.4k-170.1k yearly 33d ago
Software Test Automation Engineer
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
As a Senior Software Test Automation Engineer, you will take on more advanced testing responsibilities and contribute significantly to our quality assurance efforts. Your expertise will help create robust test automation solutions, ensuring software reliability and performance. You will play a crucial role in mentoring junior team members and driving continuous improvement in our testing processes. **Responsibilities:** + Lead the design and execution of complex automated test cases. + Develop and maintain test automation frameworks and scripts. + Mentor junior team members and provide guidance on best practices. + Analyze test results and identify opportunities for test coverage improvements. + Participate in code reviews and collaborate with developers on testing strategies. + Execute performance and load testing using appropriate tools. + Implement automated regression testing into CI/CD pipelines. + Troubleshoot and resolve intricate automation challenges. + Document test processes and outcomes for future reference. + Contribute to the continuous improvement of test methodologies and procedures. **Qualifications:** + Bachelor's Degree or related work experience + 3-5 years of development / software testing experience or equivalent + Advanced Programming: Strong proficiency in programming languages like Java or Python. + Complex Test Design: Ability to design and implement sophisticated test scenarios. + Test Automation Architecture: In-depth knowledge of automation frameworks (e.g., Selenium, TestNG). + Performance Analysis: Skills in using tools like LoadRunner or JMeter for performance testing. + Mentorship: Capability to provide guidance and mentorship to junior team members. + Problem Solving: Strong problem-solving skills to address automation issues. + Continuous Integration: Advanced understanding of CI/CD tools like Jenkins or GitLab. + Collaboration: Excellent team collaboration and communication skills. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$95.6k-133.8k yearly 6d ago
Vice President, Head of North America
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** **Head of North America** to drive growth, lead the sales strategy, and expand market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of a startup entrepreneur with the resources and stability of a global organization. The ideal candidate will have a proven track record of growing enterprise software businesses, a passion for building high-performance teams, and the ability to navigate a global company with diverse stakeholders. This is a high-impact role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with a preference for East Coast or Midwest locations.** **Key Responsibilities** **Sales & Growth Leadership** + **Own the growth agenda** for NA focusing on new business acquisition, customer and partner expansion, and revenue acceleration. + Act as a **sales strategist** , setting ambitious targets and ensuring the execution of go-to-market plans across all product lines. + Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results. + Invest in customer relationships, securing ongoing revenue and customer satisfaction + Build and maintain relationships with **C-suite stakeholders** , particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader. + Actively participate in **strategic sales engagements** , providing executive leadership to secure key deals and drive confidence with customers. + Focus on revenue growth both from the existing customer base as well as new logos. + Deliver on GTM plans specific to region of responsibility. **Entrepreneurial Leadership** + Serve as an **instigator and innovator** , challenging the status quo and driving creative solutions to capture market opportunities. + Operate with the passion of a startup leader, taking ownership of challenges and pushing for bold initiatives that propel the business forward. + Balance entrepreneurial drive with the ability to **leverage the resources and expertise** of a well-established global organization. + Identify and capitalize on growth opportunities by developing and executing a **scalable strategy** for the region. **Culture & Team Building** + Build a **high-performance team** , fostering a culture of collaboration, accountability, and continuous improvement. + Lead by example, serving as a **mentor and coach** to employees while inspiring them to align with the company's vision and mission. + Effectively work within a local **matrixed organization** to drive a harmonious leadership team to grow the region. + Promote inclusivity and the ability to collaborate across a global, matrixed organization, working effectively with teams from diverse cultural and professional backgrounds. **Management & Operational Excellence** + Take **ownership** ensuring the achievement of sales, revenue and operational efficiency targets. + Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless execution. + Establish and monitor **key performance indicators (KPIs)** to measure success and maintain accountability across the organization. + Collaborate with global functional leaders (e.g., sales ops, marketing, finance, HR) to align (REGION) operations with corporate strategies. + Optimize resources and prioritize initiatives that maximize ROI and deliver long-term value. + Ensure rules of engagement between all stakeholders in the region as well followed for optimized productivity **Global Collaboration & Stakeholder Management** + Work effectively within a **global, matrixed organization** , balancing regional needs with global priorities. + Serve as a key voice for (REGION), advocating for the region's needs and opportunities within the broader organization. + Build strong relationships across functional and geographic boundaries to ensure alignment and shared success. + Bring forward new, innovative ideas to help the organization take that next step to scale. + Collaborates with product management and marketing to provide insights on unmet needs of the market. **Qualifications** + **Proven track record of driving growth** in enterprise software, with experience scaling businesses in competitive markets. + More than 15 years of experience handling on Sales leadership positions + Strong sales acumen and a deep understanding of the **CFO and CIO buyer personas** in the enterprise software ecosystem. + Experience working in a **global organization** , with the ability to navigate and collaborate across diverse cultural and professional backgrounds. + Demonstrated entrepreneurial mindset, with a history of **challenging the status quo** and delivering innovative solutions. + Financial acumen with P&L responsibility and the ability to set and achieve ambitious operational and revenue goals. + Exceptional leadership and team-building skills, with the ability to inspire, coach, and empower employees. + Strategic thinker with the ability to execute tactically and **deliver results in both the short and long term** . + Excellent communication and interpersonal skills, with the ability to engage and influence internal and external stakeholders. \#LI-Remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$190k-268.9k yearly 60d+ ago
Product Software Engineer
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**About the Role:** As a Product Software Engineer, you will build upon your foundational skills to develop and enhance software programs. With a focus on innovation and user satisfaction, you'll collaborate with your team to improve the performance and usability of our products, ensuring they meet the high standards our users expect. **Responsibilities:** - Design, code, test, and debug software applications according to project requirements and coding standards. - Write and execute unit tests and participate in integration testing to ensure the reliability of software components. - Identify and fix software defects (bugs) and work on maintenance tasks to improve the overall stability of existing applications. - Participate in code reviews to ensure code quality, readability, and adherence to best practices. - Collaborate with team members and cross-functional teams to contribute to the software development life cycle. - Implement new features and enhancements based on specifications provided by senior team members or product managers. - Investigate and troubleshoot issues reported by users or identified during testing. - Optimize code for performance and efficiency without sacrificing readability and maintainability. - Analyze and understand project requirements, translating them into technical solutions. - Implement security best practices to protect sensitive data and prevent vulnerabilities. **Experience and Skills:** Bachelors Degree in computer Science or Equivalent with 3 years of experience in professional software development Software Engineering: The ability to design, develop, and maintain software systems and applications by applying principles and techniques of computer science, engineering, and mathematical analysis. This includes the capacity to understand user requirements, create and test the software, and resolve any software-related issues. - Software Development: The ability to design, write, test, and implement software programs, applications, and systems. This includes understanding various programming languages, software architecture, and software testing methods. It also involves problem-solving capabilities to fix software issues and improve functionality. - Programming: The ability to design, write, test, debug, and maintain the instructions, also known as code, that a computer must follow to execute a task. This skill often involves various programming languages such as Python, Java, or C++. - Problem Solving: The ability to understand a complex situation or issue and devise a solution by defining the problem, identifying potential strategies, and ultimately choosing and implementing the most effective course of action. - Analysis: The ability to examine complex situations or problems, break them down into smaller parts, and understand how these parts work together. - Testing: The skill of evaluating a system or process, often in software or product development. It involves the ability to identify problems, measure effectiveness, and ensure quality or functionality. - Agile: The ability to swiftly and effectively respond to changes, with an emphasis on continuous improvement and flexibility. In the context of project management, it denotes a methodology that promotes adaptive planning and encourages rapid and flexible responses to changes. - Source Code Repository: The ability to effectively use a source code repository, a file archive and web hosting facility where a large amount of source code, for software or for web pages, is kept, either publicly or privately. This skill involves the ability to manage and track changes to code, identify and fix issues, merge code from different branches, and collaborate with other developers. - Relational Database: The ability to design, implement, and manipulate a relational database, a type of database that stores and organizes data in a structured way and where data is logically inter-related. This skill often requires proficiency in SQL, database management systems, and understanding of database design principles. - APIs: The ability to design, develop, and manage Application Programming Interfaces, which constitute the set of protocols and tools used for building application software. This skill includes the capacity to create and maintain high-quality API documentation, implement API security practices, and understand API testing techniques. Additionally, having this ability means understanding how APIs enable interaction between different software systems, allowing them to communicate with each other. - Design: The ability to create, conceptualize, sketch, and implement layouts, structures, and plans either for aesthetic or functional purposes. This could be used in various contexts such as architecture, fashion, graphics, interior and more. It involves creativity, problem-solving and strategic thinking. - Framework: The ability to understand, utilize, design and develop complex structures and systems in various contexts such as programming, project management or business strategy. This ability requires critical thinking, problem-solving skills and attention to details. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$91.6k-126.8k yearly 6d ago
Field Sales Executive - US Banking
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.** **What We Offer: ** The Senior Field Sales Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** The industry subject matter expert (iSME) for United States Banking is responsible for supporting the sales team by providing industry expertise and insights initially focused on the regulatory change management and expanding into the compliance suite with CRA and our WIZ platform. This is a quota carrying sales role requiring industry knowledge, sales acumen, and the ability to create buyer urgency through workflow analysis and business case creation. The iSME collaborates closely with Compliance Solutions (CS) Sales Leadership & Account Executives to engage with prospects or customers across the United States Banking industry. Their primary responsibilities include uncovering opportunities, engaging in executive level meetings to build or establish Wolters Kluwer credibility, participating in Win Labs, supporting deal strategy, advancing opportunities, and engaging in sales conversations throughout the life cycle of a sale. The iSME also provides industry-facing thought leadership (Conference panels, whitepapers, webinars, etc) as well as market feedback to our internal partners in product, pricing, product strategy, marketing, and others needing industry sales insights. The iSME plays a crucial role in our regulatory change management business within the deal team, focusing on establishing credibility, understanding customer needs, increasing confidence, accelerating opportunities, and supporting decision-making by Account Executives and Sales Managers to shorten the sales cycle. They collaborate with peers across sales leadership, solution consulting, account management, sales support, product, and marketing to provide industry and sales insights. They work to ensure effective qualitative and quantitative communication of Wolters Kluwer's value to customers and identify additional opportunities. **Key Tasks: ** + Proactively partner with Account Executives and Sales Leaders by providing industry expertise and insights on Regulatory Change and our Compliance Intelligence suite. + Analyze sales data and whitespace within Compliance Solutions business to identify growth opportunities, improve adoption rates, upsell existing products, introduce new products, and facilitate cross-selling opportunities for Account Executives. + Drive strategic opportunities by proactively partnering with the Account Executive on deal strategy andcollaborating with internal partners to win Compliance Solutions opportunities at customers or prospect accounts. + Structure and organize customer goals, pain points, and information to create a detailed business case for partnership with Wolters Kluwer. + Consult and apply defined sales methodologies and processes to support the success of the deal team. + Proactively share best practices across the team and broader sales organization to enhance overall performance. + Act as anindustry Subject Matter Expert (iSME) in initiatives supporting the sales organization. + Collaborate with Sales Managers on account reviews, using whitespace analysis to drive new solution sales and enhance customer retention through expanded relationships. + Partner with marketing to support thought leadership initiatives. **You're a Great Fit if You Have/Can:** + Bachelor's Degree or equivalent relevant experience + Must have experience in the regulatory compliance, loan origination, fair lending, community reinvestment, loan documentation, and other compliance industries in either a sales role, management consulting, business analysis, or regulator role. + 5 years' experience in an external facing role, preferably in cloud-based technology solutions. + Ability to articulate the value propositions of complex software solutions in internal and client-facing settings. + Proven ability to quickly and deeply learn new technologies and clearly communicate their value proposition. + Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders with the ability to adjust style to suit different perspectives and seniority levels. + Team effectively with Sales team members across a variety of accounts. + Effectively conduct or receive knowledge transfer with other team members. + Highly goal-oriented, focused on achieving/exceeding expected targets. + Exceptional time management and organization capabilities to manage multiple priorities and initiate tasks independently + Experience in the regulatory compliance, loan origination, fair lending, community reinvestment, loan documentation, and othercompliance industries. + Analytical background with the ability to interpret and act on sales data. + Willingness to travel when needed (approximately 40%). We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$95.6k-133.8k yearly 19d ago
Account & Relationship Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Client Solutions: Wolters Kluwer Solutions and Software Directory | Wolters Kluwer What We Offer: The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule (in-office 2-days a week), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Account & Relationship Executive is a quota-carrying team member responsible for building and maintaining effective long-term relationships with customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota for the assigned book of business through directly selling products in the customers' existing product lines. This includes driving transactional adoption, pursuing and driving renewal transactions, and pursuing up-sell opportunities. The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental revenue (up-sell) within the customer's existing products, or identify potential leads for an Account Executive to pursue a cross-sell opportunity. The Account & Relationship Executive will conduct quarterly business reviews with customers to understand existing product usage, advise on best practice use cases and behaviors, and educate on optimal use of offerings to maximize value and increase revenue spend. Key Tasks: * Researches and gathers information on current customers and their needs. * Monitors and interprets product usage data for an assigned book of accounts to identify opportunities to improve adoption, pursue renewal opportunities, up-sell within existing products, or identify opportunities for a Sales Rep to cross-sell. * Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product lines. * Adheres to defined onboarding and training processes to effectively promote customer adoption of CS offerings. * Adheres to defined sales methodology and sales processes to execute renewal and up-sell opportunities. * Identifies leads for cross-sell opportunities and share them with Sales Reps to pursue. * Directly sells products within the existing customer base. * Collaborates with Account Executive to complete annual account reviews with customers to facilitate customer retention. * Works with Account Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist. * For high strategic opportunities, works with Account Executive, Technical Sales, and Sales Support to pursue and close opportunities for Compliance Solutions products at customer accounts. * Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment: improvements in customer adoption of current portfolios (month over month or quarter over quarter) * Number of leads identified and communicated to Account Executive * Customer satisfaction scores and retention rates * Completion of assigned product trainings and other required learnings for professional development You're a Great Fit if You Meet These Requirements: * Bachelor's Degree * The ability to work a hybrid schedule, going to an office location 2-days a week, and working an 8 a.m. to 5 p.m., Monday - Friday schedule, ET and CT preferred * 8 years of B2B commissioned sales or equivalent. * Experience in Account Management, Sales, Technology Training, or renewal sales. * Experience in the financial services, or lending compliance industries. * Data analysis skills and ability to derive insights that drive next steps or actions required. * Account Management (general knowledge of customer's business, stakeholders, product portfolio). * Communicate effectively in both face-to-face and virtual selling environments. * Interpersonal skills, ability to build stakeholder relationships. * Team effectively with other internal teams including Sales, Sales Support stakeholders. * Stay organized and manage multiple priorities at once across multiple customer accounts. * Cross-sell, up-sell, or pursue renewal transactions with customers. * Professional demeanor in oral and written communications * Passion and ability to learn new CS offerings quickly. * Self-motivated; proactive and perseverant mindset. * General product and application knowledge. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $63,150 - $87,250
$63.2k-87.3k yearly Auto-Apply 1d ago
Associate Director Sales Channel/Affiliates and BDR's
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (*************************************************** **What We Offer: ** The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **Key Tasks: ** + Lead multiple departments to achieve organizational sales targets. + Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets + Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets + Provide strategic direction and guidance to managers and supervisors. + Oversee the development and execution of large-scale sales initiatives. + Build and maintain relationships with major partners and industry stakeholders. + Conduct high-level negotiations with leading channel partners. + Allocate resources efficiently to maximize department performance. + Review and refine sales strategies based on comprehensive data analysis. + Ensure department compliance with company and regulatory standards. + Drive innovation in sales and marketing programs to improve partner engagement. + Present performance reports and strategic recommendations to senior leadership. **You're a Great Fit if You Have:** + Executive Leadership: Ability to lead complex, multi-departmental initiatives. + Strategic Vision: Skills in creating and executing long-term strategic plans. + High-Level Negotiation: Expertise in negotiating with top-tier partners. + Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement. + Relationship Management: Advanced skills in building and sustaining professional relationships. + Innovative Thinking: Capable of driving innovative sales and marketing solutions. + Compliance: Well-versed in industry regulations and compliance standards. + Resource Management: Skilled in efficient and effective allocation of resources. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $153,200 - $216,850 This role is eligible for Commission. **Additional Information** : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$153.2k-216.9k yearly 60d+ ago
Senior Clinical Editor - Nursing
Wolters Kluwer 4.7
Wolters Kluwer job in Colonie, NY
The Senior Content Editor - Nursing is responsible for the development, review, and management of high-quality, evidence-based clinical content for Lippincott Solutions products such as Lippincott Blended Learning, Lippincott Certification Review, and Lippincott Professional Development. Your clinical expertise will help ensure that all content is accurate, relevant, consistent, and aligned with current clinical guidelines and best practices. The Senior Content Editor - Nursing collaborates with internal teams, external contributors, and subject matter experts to deliver content on time and within budget. **RESPONSIBILITIES** + Review and verify clinical content to ensure that it is evidence based and follows the latest guidelines and standards. Ensuring that all clinical content is accurate, relevant, consistent, and complete. Writing and editing content, as needed. + Participate in the development and maintenance of detailed clinical content while ensuring consistency with information curated by other Wolters Kluwer Health Products. + Apply clinical experience and knowledge with synthesis of evidence to determine appropriate, meaningful inclusion of new information in clinical learning products. + Manage all phases of the clinical content development cycle for digital products. + Develop and communicate clear clinical guidelines and editorial standards to subject matter experts. + Maintain awareness of healthcare trends, clinical guidelines, and publishing standards. + Serve as a liaison between partnering organizations to ensure on-time delivery of evidence-based clinical content. + Collaborate with the Product Manager, Content Director, and Content Editing Manager to create and manage the content budget. + Collaborate with the Content Editing Manager to develop workflow schedules. + Provide feedback to partnering organizations and subject matter experts to ensure high-quality content delivery. + Communicate with subject matter experts and other authorities to resolve clinical queries. + Manage project components (text, images, videos) at different phases of the workflow over multiple releases simultaneously. + Assist with new content and product development under the direction of the Content Director and Product Manager. + Consult with the Digital Content Analyst, Digital Experience Group, and other content team members to ensure content editing needs are met in the common content management system. + Support marketing, sales, product management, and other teams as needed to deliver accurate information to customers and to better understand the healthcare industry. + Answer customer queries and respond to their requests. + Report improvement opportunities, solutions, and progress to the management team. + Assist in managing high-volume content workflows and priorities. + Support quality assurance initiatives for multimedia content. + Evaluate content performance metrics and suggest improvements. + Ensure compliance with legal and ethical content guidelines. **QUALIFICATIONS** **Education:** College degree MS in Nursing or BS in Nursing with specialty certification (Nursing Professional Development or Critical Care preferred). **Experience:** + Minimum of 5 years recent nursing experience required + Critical Care experience preferred + Experience as a Nursing Professional Development Specialist or Critical Care educator preferred. + Active RN license required. **TRAVEL:** \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $81,400 - $113,800 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$81.4k-113.8k yearly 9d ago
Business Analysis Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Colonie, NY
Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right. Find your place here. Learn more about Wolters Kluwer and Enablon, the recognized leader in EHS and Operational Risk Management solutions. What We Offer: The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule (in-office two days a week - East Coast preferred, Central considered), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: As a Business Analysis Manager, you will independently execute specialized tasks and support team projects to ensure quality outcomes. You will leverage your analytical expertise to drive significant business insights and process improvements, contributing to the achievement of strategic business goals. Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team. If this sounds like you, we'd love to connect. Be the difference with us. Key Tasks: * Perform specialized operations analyses to inform strategic decisions. * Develop and implement sophisticated process analyses and mappings. * Independently identify and drive process improvement initiatives. * Maintain a comprehensive and current record of business operations. * Support key financial administrative tasks for the business unit. * Prepare detailed and sophisticated financial reports and budgets. * Contribute to strategic annual and long-term business planning efforts. * Lead and manage specialized and complex projects. * Provide high-level data analysis and present insights to senior management. * Ensure the successful implementation and monitoring of business insights and recommendations. You're a Great Fit if You Have/Can: * 4-year degree in Computer Science, Software Engineering or equivalent * Business Analyst Foundation or similar is a plus * Specialized Data Analysis: Expertise in conducting granular data analysis. * Strategic Process Analysis: Proficiency in advanced process evaluation. * Financial Strategy: Advanced capability in financial reporting and budgeting. * Communication and Influence: Strong presentation and persuasion skills. * Project Leadership: Ability to lead specialized projects independently. * Advanced Tool Proficiency: Mastery of tools like SQL, Tableau, Python, and R. * Business Acumen: Deep understanding of business operations and trends. * Critical Insight: High-level analytical and problem-solving acumen. * Skilled in requirements analysis and global implementation across key business domains, including: Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management. * Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives * Experience on multiple projects across a variety of industries and applications * Experience in Software Product Development * Experience as a Consultant or Business Analyst in the software industry. * Ability to set and manage priorities judiciously. * Demonstrable knowledge of software development lifecycle and activities. * A strong understanding of software Agile methodologies We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ********************** follow us on Twitter, Facebook, and LinkedIn The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
$121.4k-170.1k yearly Auto-Apply 1d ago
Lead Technology Product Manager - Health Technology
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director. **SSENTIAL DUTIES AND RESPONSIBILITIES** + Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment. + Interprets business challenges and recommends best practices to improve workflows, products, processes, or services. + Align stakeholders around the vision for a workflow solution or a product line. + Provide vision and direction to the cross-functional Agile teams and stakeholders. + Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity. + Conduct comprehensive market research and competitive analysis. + Define and implement user journeys in workflow solutions. + Coordinate with customers and subject matter experts to validate development design. + Work with cross-functional teams to development, market, and support workflow solution products. + Represent Product Management team in development planning, releases, and maintenance. + Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM). + Support marketing and sales teams with product-related information. **JOB QUALIFICATIONS** **Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience. **Experience:** 8+ of product manager experience + 10+ years working on design and development online research product and workflow solutions. + 5+ years as a product manager working with content and search platforms including some GenAI applications. + 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage. + Medical research experience or medical product development experience a plus. **Other Knowledge and Skills:** + Ability to think strategically while considering tactical implications. + Communicates difficult concepts and influences others to adopt a different point of view. + Ability to socialize ideas and get buy-in. + Excellent execution, prioritization, and organization skills + Analytical skills in measuring opportunities and product performance. + Ability to adjust, respond, and manage a changing list of priorities to meet deadlines. **TRAVEL:** Occasional travel 10-15% \#LI-Remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$145.5k-203.9k yearly 60d+ ago
Major & Strategic Account Executive - Customer Success Advisor
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**Permanent remote role. Candidate can be located anywhere in the U.S.** The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice and guidance as the Enablon subject matter expert to ensure successful ongoing usage and adoption of the Enablon platform. + Provide technical acumen to fluently discuss product, subject matter domain, best practices, and strategies to achieve results. + Function as a frontline technical resource for Enterprise Account Managers and formal/informal customer questions. + Develop key relationships in an account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line of defense to mitigate issues and prevent troubled customer situations from arising, raising company awareness immediately to avoid deterioration of the account relationship, user satisfaction, or sales opportunities. + Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. Skills: + Industry Domain: Experience within the EHS industry required + Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or professional service environments + Strategic Data Analysis: Ability to perform comprehensive data analysis. + Effective Presentation: Expertise in delivering persuasive presentations. + Integrated Coordination: Skill in facilitating collaboration across multiple teams in a matrixed environment + Advanced Sales Knowledge: Deep understanding of sales methodologies and practices. + Complex Issue Resolution: Proficiency in addressing and resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel required depending on quarterly cycles & customer needs _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$99k-149k yearly est. 53d ago
Senior Field Sales Executive - Healthcare Technology
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.** **Health Language:** **Simplifying Healthcare Data | Health Language | Wolters Kluwer (************************************************************* **What We Offer: ** The Senior Field Sales Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** As a Senior Field Sales Executive in the Health Language division of Wolters Kluwer, you will play a critical role in managing complex and high-profile accounts. Your deep understanding of business, financials, and market needs will empower you to negotiate product/service terms with broad authority, driving significant contributions to our business growth. Our ideal candidate will be located in the Eastern or Central time zone, have a solid understanding of risk adjustment in the Healthcare Technology space, experience with Payer, Provider, and Vendor, and be a true hunter, as this role covers all new business. **Key Tasks: ** + Manage relationships with key and high-value accounts. + Negotiate complex deals with significant terms and conditions. + Lead the development and implementation of sales strategies for large accounts. + Achieve and exceed revenue targets through strategic sales planning. + Understand and address the unique challenges and needs of major accounts. + May lead a small team or project within the sales department. + Track and analyze sales performance metrics to drive improvement. + Develop tailored solutions to meet customer needs. + Provide comprehensive and insightful sales reports to senior management. + Identify and leverage market opportunities for business growth. **You're a Great Fit if You Have/Can:** + Bachelor's Degree or equivalent relevant experience + 7+ years' experience in Field Sales or Account Management or other equivalent experience + Experience in the healthcare technology space either in payer, provider, or vendor. + Experience working with risk adjustment software. + Strategic Sales Planning: Expertise in planning and implementing sales strategies. + Complex Negotiation: Proficient in handling complex and high-stakes negotiations. + Account Management: Skilled in managing and growing high-value customer relationships. + Sales Analytics: Advanced analytical skills to interpret and leverage sales data. + Leadership: Ability to lead and mentor junior sales team members. + Market Expertise: In-depth knowledge of market trends and competitor activities. + Customer Solutions: Capability to develop and implement customized solutions for clients. + Sales Reporting Tools: Proficiency in advanced sales reporting and analytics tools. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$121.4k-170.1k yearly 48d ago
Principal Clinical Content- Physician - UpToDate , Physician Editor (Cardiology)
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The Physician Editor (Cardiology) position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should continue patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** - Medical Degree - Board Certification/Eligibility in Cardiology **Preferred Experience, Knowledge, and Abilities:** - Clinical experience in an academic setting after residency - A valid medical license in at least on U.S. state - Impeccable communication skills: verbal, writing, and listening - Ability to work collaboratively with colleagues at different skill levels - Self-motivated, with excellent organizational and time management skills - Ability to give and receive feedback effectively - Interest in critical analysis of the medical literature (skills can be learned on the job) - Ability to spend 80 to 90% of the work week on editorial work - Interest in and ability to maintain clinical work (10 to 20%) TRAVEL: Minimal - less than 5% UpToDate (***************** is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. UpToDate is part of Wolters Kluwer Health, an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $199,300 - $282,100 **Additional Information** : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$62k-83k yearly est. 52d ago
Field Sales Executive
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
About the Role: As a Field Sales Executive, you will leverage your solid understanding of business, financials, and customer needs to drive sales within your territory. With a higher level of authority in negotiations, you will play a key role in achieving revenue targets and cultivating lasting relationships with our customers. Responsibilities: - Develop effective sales approaches to target key accounts. - Engage in in-depth negotiations with higher autonomy to close deals. - Manage and nurture relationships with key customer accounts. - Provide accurate sales forecasts and activity reports. - Identify and analyze market conditions to uncover sales opportunities. - Handle moderately complex or higher-value sales opportunities. - Gather and utilize customer feedback to improve sales strategies. - Act as a mentor and trainer for junior sales staff. - Collaborate with other departments to ensure customer satisfaction. - Implement and refine sales techniques tailored to customer needs. Skills: - Strategic Planning: Ability to develop and implement effective sales strategies. - Negotiation Tactics: Advanced negotiation skills for closing complex deals. - Customer Insight: Deep understanding of customer needs and preferences. - Analytical Thinking: Strong ability to analyze and interpret sales data. - Sales Software: Proficient use of advanced CRM and sales management tools. - Team Collaboration: Skills to work effectively with cross-functional teams. - Market Knowledge: Comprehensive awareness of market dynamics and trends. - Mentorship: Capability to train and mentor junior team members. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$70k-103k yearly est. 5d ago
Director, Technology Sales Support - NA CPM Solution Consulting
Wolters Kluwer 4.7
Wolters Kluwer job in Albany, NY
**Preferred candidate will be located in EST or CST.** CCH Tagetik (a part of Wolters Kluwer's CP & ESG Division) is a leading Corporate Performance Management software vendor. In addition to providing a unified Performance Management Platform for Budgeting & Planning, Consolidation & Reporting, CCH Tagetik has developed pre-packaged solutions addressing regulatory reporting requirements for ESG, Tax, Insurance & Banking. The **North American** team is seeking a **Director of Solution Consulting, North America** to lead a high-performing team of solution consultants focused on enterprise performance management (EPM) software. This role is pivotal in driving pre-sales excellence, aligning technical and business value, and supporting enterprise sales cycles across global markets. **Key Responsibilities** + **Team Leadership & Development** + Lead, coach, and mentor a team of solution consultants. + Foster a culture of collaboration, innovation, and continuous learning. + Set performance goals and conduct regular evaluations. + **Pre-Sales Strategy & Execution** + Partner with sales leadership to develop and execute go-to-market strategies. + Oversee the delivery of compelling product demonstrations, RFP responses, and proof-of-concepts. + Ensure alignment of solution messaging with customer pain points and industry trends. + **Customer Engagement** + Act as a trusted advisor to C-level executives and finance leaders. + Translate complex financial reporting / EPM requirements into tailored software solutions. + Support strategic accounts and high-value opportunities with executive presence. + **Cross-Functional Collaboration** + Work closely with Product Management, Marketing, and Professional Services to ensure feedback loops and solution alignment. + Influence product roadmap based on market trends and customer needs. + **Operational Excellence** + Track and report on key performance metrics (win rates, demo quality, utilization). + Optimize pre-sales processes and tools to improve efficiency and scalability. **Skills:** + Minimum 5+ years' experience with EPM solutions such as CCH Tagetik, OneStream, SAP BPC, Oracle HFM, Annaplan or Board. Or background in ERP solutions from SAP or Oracle. + Minimum 3+ years' experience in Pre-Sales leadership + Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. + Persuasive Communication: Advanced interpersonal and presentation abilities. + Data Analysis: Proficiency in analyzing and utilizing data. + Flexible for International travel. **What We Offer** : + Competitive salary with performance-based bonuses. + Comprehensive benefits package. + Opportunities for career development and growth within a global organization. + Annual performance and salary reviews. + Collaborative and innovative work environment. + Access to cutting-edge technology and resources to help you succeed. + Community and teambuilding events like the global code games, network events and Wolters Kluwer value days. _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$190k-268.9k yearly 60d+ ago
Business Analysis Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Colonie, NY
Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right. **Find your place here.** Learn more about Wolters Kluwer (****************************** and Enablon (*************************************************** , the recognized leader in EHS and Operational Risk Management solutions. **What We Offer: ** The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule ( _in-office two days a week - East Coast preferred, Central considered_ ), and amazing benefits. **Office Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** As a Business Analysis Manager, you will independently execute specialized tasks and support team projects to ensure quality outcomes. You will leverage your analytical expertise to drive significant business insights and process improvements, contributing to the achievement of strategic business goals. Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team. If this sounds like you, we'd love to connect. **Be the difference with us.** **Key Tasks: ** + Perform specialized operations analyses to inform strategic decisions. + Develop and implement sophisticated process analyses and mappings. + Independently identify and drive process improvement initiatives. + Maintain a comprehensive and current record of business operations. + Support key financial administrative tasks for the business unit. + Prepare detailed and sophisticated financial reports and budgets. + Contribute to strategic annual and long-term business planning efforts. + Lead and manage specialized and complex projects. + Provide high-level data analysis and present insights to senior management. + Ensure the successful implementation and monitoring of business insights and recommendations. **You're a Great Fit if You Have/Can:** + 4-year degree in Computer Science, Software Engineering or equivalent + Business Analyst Foundation or similar is a plus + Specialized Data Analysis: Expertise in conducting granular data analysis. + Strategic Process Analysis: Proficiency in advanced process evaluation. + Financial Strategy: Advanced capability in financial reporting and budgeting. + Communication and Influence: Strong presentation and persuasion skills. + Project Leadership: Ability to lead specialized projects independently. + Advanced Tool Proficiency: Mastery of tools like SQL, Tableau, Python, and R. + Business Acumen: Deep understanding of business operations and trends. + Critical Insight: High-level analytical and problem-solving acumen. + Skilled in requirements analysis and global implementation across key business domains, including: Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management. + Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives + Experience on multiple projects across a variety of industries and applications + Experience in Software Product Development + Experience as a Consultant or Business Analyst in the software industry. + Ability to set and manage priorities judiciously. + Demonstrable knowledge of software development lifecycle and activities. + A strong understanding of software Agile methodologies We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$121.4k-170.1k yearly 33d ago

Wolters Kluwer jobs in Albany, NY

Customer Success Manager - Engagement Manager

Senior Account & Relationship Executive - Healthcare Technology - Payer/Vendor

Principal Clinical Content- Physician - UpToDate , Physician Editor (Adult Endocrinology)

Clinical Content- Pharmacist (AI Strategist UpToDate )

Business Analysis Manager

Software Test Automation Engineer

Vice President, Head of North America

Product Software Engineer

Field Sales Executive - US Banking

Account & Relationship Manager

Associate Director Sales Channel/Affiliates and BDR's

Senior Clinical Editor - Nursing

Business Analysis Manager

Lead Technology Product Manager - Health Technology

Major & Strategic Account Executive - Customer Success Advisor

Senior Field Sales Executive - Healthcare Technology

Principal Clinical Content- Physician - UpToDate , Physician Editor (Cardiology)

Field Sales Executive

Director, Technology Sales Support - NA CPM Solution Consulting

Business Analysis Manager

Learn more about Wolters Kluwer jobs

Most common locations at Wolters Kluwer

Working at related companies

Related companies jobs

Jobs in nearby cities