Medical Receptionist jobs at Women's Healthcare Associates - 355 jobs
Patient Service representative
Adventhealth 4.7
Denver, CO jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
2525 S DOWNING ST
**City:**
DENVER
**State:**
Colorado
**Postal Code:**
80210
**Job Description:**
+ **SIGN ON BONUS ELIGIBLE FOR NEW HIRES! Up to $5,000!**
+ Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
+ Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
+ Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
+ Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
+ Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body
**Pay Range:**
$19.38 - $31.01
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Administrative & Executive Services
**Organization:** AdventHealth Medical Group Porter
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150662203
$19.4-31 hourly 1d ago
Looking for a job?
Let Zippia find it for you.
Receptionist, Medical (Will Train)
Mountain Vista Eye Care 4.3
Littleton, CO jobs
Job DescriptionDescription:
:
Mountain Vista Eyecare is a private optometric practice, caring for patients for the last 40 years. Patients and our eye care team love our office environment and the interaction we have with each other.
Mountain Vista Eyecare is looking for a friendly, upbeat, personable, patient-oriented professional to join our team. Caring for patients is our priority, so the optimal candidate must have excellent customer service skills and be able to work well with other team members. We are a paperless office; proficient computer skills are required.
Receptionist duties include but are not limited to: patient check-in and check-out, scheduling, handling multiple phone lines, insurance verification, and ensuring efficient patient flow. Must be friendly, welcoming, and extremely proficient at multi-tasking.
Do you have these skills?
Multitasking
Compassion
Teamwork
Friendliness
Proficient computer skills
Ability to efficiently learn new skills and terminology
Detail-oriented
We are willing to train the right candidate!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 38 - 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Schedule:
Day shift
Monday to Friday
Work Location: In person
Requirements:
$17-19 hourly 7d ago
Receptionist, Medical (Will Train)
Mountain Vista Eye Care 4.3
Littleton, CO jobs
Full-time Description
:
Mountain Vista Eyecare is a private optometric practice, caring for patients for the last 40 years. Patients and our eye care team love our office environment and the interaction we have with each other.
Mountain Vista Eyecare is looking for a friendly, upbeat, personable, patient-oriented professional to join our team. Caring for patients is our priority, so the optimal candidate must have excellent customer service skills and be able to work well with other team members. We are a paperless office; proficient computer skills are required.
Receptionist duties include but are not limited to: patient check-in and check-out, scheduling, handling multiple phone lines, insurance verification, and ensuring efficient patient flow. Must be friendly, welcoming, and extremely proficient at multi-tasking.
Do you have these skills?
Multitasking
Compassion
Teamwork
Friendliness
Proficient computer skills
Ability to efficiently learn new skills and terminology
Detail-oriented
We are willing to train the right candidate!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 38 - 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Schedule:
Day shift
Monday to Friday
Work Location: In person
$17-19 hourly 60d+ ago
Medical Receptionist (Full-time) - Boulder Medical Center (Boulder, CO)
Boulder Medical Center 3.1
Boulder, CO jobs
Job Description
Be the Smile That Makes a Difference!
Are you passionate about helping others and creating a warm, welcoming environment? Whether you have experience as a medicalreceptionist or are just starting your career, we're looking for friendly, organized individuals who take pride in delivering outstanding customer service.
As the first person our patients see or speak to, you'll play a key role in creating a positive, reassuring experience from the very first interaction - in person or over the phone. If you bring compassion, professionalism, and a positive attitude to every conversation, we want to meet you!
Apply today and help us make every patient feel truly cared for - one smile at a time.
Boulder Medical Center (BMC) is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.
We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.
Summary:
Boulder Medical Center (BMC) is seeking customer service-oriented candidates to join our collaborative MedicalReceptionist team which we often refer to as our Patient Access Associates! This role is ideal for individuals who are friendly, organized, and passionate about creating a positive first impression for patients. Whether you're experienced or new to healthcare, we provide structured onboarding and training to help you succeed.
We offer benefit-eligible full-time positions (40 hours/week), Monday through Friday, based at our Broadway clinic located at 2750 Broadway St., Boulder, CO 80304.
As a MedicalReceptionist aka Patient Access Associate, you'll be part of a cross-collaborative team that works closely with medical providers, clinical staff, and administrative teams to ensure smooth operations and exceptional patient care. We value team input and encourage staff at all levels to share ideas and participate in process improvements that enhance the patient and employee experience.
Below is a list of the different specialties BMC provides outpatient care for at this site location (other site locations will have different specialties represented).
Allergy
Audiology
Dermatology
Family Medicine
Gastroenterology
Internal Medicine
Neurology
Ophthalmology
Optical Services
Orthopedics
Otolaryngology - ENT
Podiatry
Rheumatology
Urgent Care
Urology
Job Perks:
Full-time employees are eligible for medical / dental / vision, flexible spending, and company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
Part-time employees are eligible for medical / dental / vision, voluntary benefits, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
Day shift schedules.
Experience working with both primary care and specialty care clinics.
Job Duties:
Answers the telephone promptly, evaluating patient needs to determine appointment type.
Summarizes appointment details prior to ending the phone call.
Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
Navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed.
Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
Must have excellent customer service and communication skills.
Strong computer and data entry skills.
Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
Neat, well-groomed appearance and courteous manner.
Knowledge of medical terminology and HIPAA compliance, preferred.
Education
High school diploma or equivalent
Associates Degree or some college coursework in Business or Healthcare Administration, preferred.
Experience
One (1) year of previous work experience (retail, hospitality, administrative, restaurant, etc.), involving public contact required. Heavy phone experience, preferred.
Previous experience as a medically trained professional (CNA, EMT, Patient Care Technician, etc.) is a plus, but not required.
Previous experience with patient scheduling in a hospital or clinic setting preferred.
Bi-lingual ability (Spanish), a plus.
The starting hourly pay range for this position is commensurate with experience:
$17.19 - $22.92/hour (full pay range is $17.19 - $25.79)
This position will be posted for a minimum of three days, subsequently until filled.
Location:
Boulder, CO.
$17.2-22.9 hourly 18d ago
Medical Receptionist
American Family Care Boulder 3.8
Boulder, CO jobs
Benefits:
401(k)
Bonus based on performance
Company parties
Employee discounts
Health insurance
Paid time off
Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full Time staff member to add to our Boulder clinic team. Full time hours worked will be Wednesdays from 2pm-8pm, Thursday and Friday from 8am-8pm and every other weekend/ Saturday and Sunday from 8am-5pm.
AFC Urgent Care of Boulder is seeking a front desk medicalreceptionist with excellent customer service skills for a Full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
Register patients, update patient records, and verify insurance accurately and timely
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Observe safety and security procedures; promote a safe and pleasant work environment
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly Auto-Apply 60d+ ago
Medical Receptionist
American Family Care, Inc. 3.8
Boulder, CO jobs
Benefits: * 401(k) * Bonus based on performance * Company parties * Employee discounts * Health insurance * Paid time off Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full Time staff member to add to our Boulder clinic team. Full time hours worked will be Wednesdays from 2pm-8pm, Thursday and Friday from 8am-8pm and every other weekend/ Saturday and Sunday from 8am-5pm.
AFC Urgent Care of Boulder is seeking a front desk medicalreceptionist with excellent customer service skills for a Full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
* Register patients, update patient records, and verify insurance accurately and timely
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Prepare, sign, and drop the deposit in the safe on a nightly basis
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation.
* Observe safety and security procedures; promote a safe and pleasant work environment
* Regular attendance to ensure efficient clinic operations
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly 60d+ ago
Medical Receptionist
American Family Care Baseline 3.8
Boulder, CO jobs
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Hours we are hiring for:
Every Wednesday 2:00pm-8:00pm. Every Thursday and Friday 7:45am-8:00pm. Every other Saturday and Sunday 7:50am-5:00pm.
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-20 hourly Auto-Apply 60d+ ago
Medical Receptionist - Part Time - 28 Hours Weekly
American Family Care, Inc. 3.8
Louisville, CO jobs
Benefits: * 401(k) matching * Bonus based on performance * Company parties * Training & development Benefits/Perks * Great small business work environment * Set Schedule * Paid time off, health insurance, dental insurance, retirement benefit, and more!
American Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Hours
Every Monday, Tuesday, Wednesday 7:45am-2:00pm. Every other Saturday and Sunday 7:45am-5:00pm
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and filling out required documents
* Greet patients, provide patients with instructions on completing their registration electronically.
* Register patients, update patient records, verify insurance accurately and timely
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly 4d ago
Medical Receptionist
American Family Care Louisville 3.8
Louisville, CO jobs
Benefits:
401(k) matching
Bonus based on performance
Company parties
Training & development
Benefits/Perks
Great small business work environment
Set Schedule
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Hours
Every Wednesday 1:50pm, Thursdy and Friday 7:45am-8:00pm. Every Saturday and Sunday 7:45am-5:00pm.
Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and filling out required documents
Greet patients, provide patients with instructions on completing their registration electronically.
Register patients, update patient records, verify insurance accurately and timely
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly Auto-Apply 5d ago
Medical Receptionist- FT, PT or PRN
American Family Care, Inc. 3.8
Colorado Springs, CO jobs
Replies within 24 hours Benefits: * 401(k) * Bonus based on performance * Competitive salary * Employee discounts * Flexible schedule * Free food & snacks * Opportunity for advancement * Paid time off * Training & development * Tuition assistance Multiple openings: Looking for FT, PT or PRN
Benefits/Perks
* Paid time off
* Health insurance
* 401k matching
* Dental insurance
* Retirement benefits
* FSA/HSA
* Employee referral incentives
* Donation Match
* Tuition Reimbursement
* Basic life and AD&D
* Long term disability
* Great small business work environment
* Flexible scheduling
* Additional perks!
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Hiring for multiple role: FT or PT
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Compensation: $17.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$17-22 hourly 60d+ ago
Medical Receptionist- FT, PT or PRN
American Family Care Colorado Springs 3.8
Colorado Springs, CO jobs
Replies within 24 hours Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Multiple openings: Looking for FT, PT or PRN
Benefits/Perks
Paid time off
Health insurance
401k matching
Dental insurance
Retirement benefits
FSA/HSA
Employee referral incentives
Donation Match
Tuition Reimbursement
Basic life and AD&D
Long term disability
Great small business work environment
Flexible scheduling
Additional perks!
Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Hiring for multiple role: FT or PT
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Compensation: $17.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$17-22 hourly Auto-Apply 60d+ ago
Medical Receptionist
American Family Care Boulder 3.8
Boulder, CO jobs
Benefits:
401(k)
Bonus based on performance
Company parties
Employee discounts
Health insurance
Paid time off
Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full Time staff member to add to our Boulder clinic team. Full time hours worked will be Wednesdays from 2pm-8pm, Thursday and Friday from 8am-8pm and every other weekend/ Saturday and Sunday from 8am-5pm.
AFC Urgent Care of Boulder is seeking a front desk medicalreceptionist with excellent customer service skills for a Full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
Register patients, update patient records, and verify insurance accurately and timely
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Observe safety and security procedures; promote a safe and pleasant work environment
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$26k-31k yearly est. 6d ago
Medical Receptionist
American Family Care Baseline 3.8
Boulder, CO jobs
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Hours we are hiring for:
Every Wednesday 2:00pm-8:00pm. Every Thursday and Friday 7:45am-8:00pm. Every other Saturday and Sunday 7:50am-5:00pm.
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$26k-31k yearly est. 30d ago
Medical Receptionist
American Family Care Louisville 3.8
Louisville, CO jobs
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Training & development
Benefits/Perks
Great small business work environment
Set Schedule
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Hours
Every Wednesday 1:50pm, Thursdy and Friday 7:45am-8:00pm. Every Saturday and Sunday 7:45am-5:00pm.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and filling out required documents
Greet patients, provide patients with instructions on completing their registration electronically.
Register patients, update patient records, verify insurance accurately and timely
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$26k-31k yearly est. 4d ago
Medical Receptionist- FT, PT or PRN
American Family Care Colorado Springs 3.8
Colorado Springs, CO jobs
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Multiple openings: Looking for FT, PT or PRN
Benefits/Perks
Paid time off
Health insurance
401k matching
Dental insurance
Retirement benefits
FSA/HSA
Employee referral incentives
Donation Match
Tuition Reimbursement
Basic life and AD&D
Long term disability
Great small business work environment
Flexible scheduling
Additional perks!
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Hiring for multiple role: FT or PT
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
$26k-31k yearly est. 22d ago
Front Desk Coordinator - Pueblo
The Joint 4.4
Pueblo, CO jobs
Front Desk Wellness Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Compensation and Benefits
* Starting pay: $15 per hour + Bonus
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 30d ago
Front Desk Coordinator - Lakewood
The Joint 4.4
Lakewood, CO jobs
Front Desk Wellness Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Compensation and Benefits
* Starting pay: $15 per hour + Bonus
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 30d ago
Front Desk Coordinator - Englewood
The Joint 4.4
Englewood, CO jobs
Front Desk Wellness Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Compensation and Benefits
* Starting pay: $15 per hour + Bonus
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 30d ago
Front Desk Coordinator - Boulder
The Joint 4.4
Boulder, CO jobs
Front Desk Wellness Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Compensation and Benefits
* Starting pay: $16 per hour + Bonus
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$16 hourly 30d ago
Patient Serivce Representative
Intermountain Health 3.9
Lafayette, CO jobs
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Good Samaritan Medical Office Pavilion
**Work City:**
LaFayette
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-34k yearly est. 11d ago
Learn more about Women's Healthcare Associates jobs