Member Service Representative jobs at YMCA of Greater Kansas City - 40 jobs

The Customer Service Representative delivers exceptional customer service to members and volunteers by providing accurate information, guidance, and support in navigating the organization's programs, systems, and registration platforms. This position requires strong communication, technical, and administrative skills to ensure efficient operations, effective case resolution, and positive experience for all members. At Girl Scouts of Eastern Missouri, most of our roles work in a hybrid capacity (in office, remote, and/or in the field). The current schedule expectation for this role is 3 days in office and 2 days working remote each week (subject to change at management discretion or operational need). Girl Scouts of Eastern Missouri offers a robust benefit package to full-time employees including health, dental, vision, life insurance, disability, health reimbursement account, flexible spending account, voluntary plans (critical illness, accident, hospital indemnity, cancer, pet insurance, ID theft, and legal protection), a 403(b) retirement plan with company match, paid holidays including a winter break, paid time off, extended illness bank, parental leave, employee assistance program, a hybrid work environment, and more! Put your passion into action with Girl Scouts of Eastern Missouri! The position is full time with a competitive hiring range of $20.55-22.60 per hour! Essential Job Duties Provide professional and timely assistance to members via email, phone, and in person, using multiple software platforms and documenting all interactions appropriately. Maintain comprehensive knowledge of Council programs, services, and systems to deliver accurate information and support. Create, manage, and resolve cases in Salesforce and other organizational CRM systems, ensuring complete documentation, prompt follow-up, and timely resolution. Assist customers with registration processes, troubleshoot technical or account issues, and ensure accurate account setup. Make regular inbound and outbound calls to members to gather information, provide updates, and ensure effective resolution of cases and requests. Create, code and manage camp events and programs in the gs Events system, including building and maintaining product listings and configurations. Review, evaluate, and approve financial assistance applications for membership and program registrations in accordance with established guidelines. Use Microsoft Excel extensively for data entry, data reporting, tracking, and reconciliation. Complete all data entry and system maintenance tasks accurately, thoroughly, and on time. Assist other departments as required, providing wide-ranging support for various activities, events, and fundraising programs throughout the year. Process camp and event registrations and scholarship applications. Ensure overall compliance with any applicable internal policies, guidelines and funding source regulations. Serve as a collaborative team member, working to advance the mission of Girl Scouts. Perform other duties as required and/or assigned. Qualifications Qualifications High school diploma or equivalent required. 1-3 years of experience in customer service, technical support, or a help desk environment. Bilingual (English/Spanish) strongly preferred. Knowledge, Skills, and Abilities Proficiency in Salesforce or similar CRM systems for case management and communication. Strong technical skills with the ability to navigate, review, and maintain complex databases. Proficient in Microsoft Office programs and other general office equipment. Experience building and managing products or events or comparable registration systems preferred. Strong analytical and problem-solving abilities with close attention to detail and data integrity. Excellent verbal and written communication skills, including comfort with frequent inbound and outbound calls. Demonstrated ability to manage multiple tasks and priorities in a fast-paced, dynamic environment. Strong organizational skills with the ability to work independently and collaboratively within a team. Professionalism, discretion, and sound judgment when handling confidential or sensitive information. Demonstrated ability to learn and adapt quickly to new technologies and system updates. Ability to work some evenings and weekends as needed. Physical Demands While performing the duties of this job, the employee: Must be able to remain in a stationary position 75% of the time. Constantly operates a computer and other office productivity machinery such as a calculator, copier, and computer printer. Occasionally positions self to maintain files in file cabinets. Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information. The ability to observe details at close range (within a few feet of the observer). Work Environment Constantly works in an indoor professional office environment. Exposed to moderate noise levels. Supervisory Responsibility NONE Our Commitment to Diversity, Equity, and Inclusion At Girl Scouts of Eastern Missouri, we are committed to our future and what that looks like for all girls everywhere. We recognize that each employee and each member has unique experiences, perspectives, identities, and viewpoints that add value to our inclusive community. We are a proud Equal Opportunity Employer and we encourage applicants from diverse backgrounds to apply.

The job is service oriented and clerical in nature, which requires effective verbal and written communication with managers and staff on a daily basis. Teamwork with peers, inner department and intra-departmental is essential to provide the best service to our internal and external members. Must be able to effectively and professionally communicate with all interactions, including but not limited to phone, email, instant messaging and in-person. Priorities could include but not be limited to the following: contacting members by phone, letters, or email, to resolve past due loans. Processing documentation and paperwork related to loan collection activity. Processing and posting of member account activity for payments, collection of fees and/or charges, and any other research for loans. Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge determined by the Employee's position and responsibility. Individual exercises discretion and independent judgment with respect to matters of significance. Position qualifies for work from home options based upon meeting the terms of the SLCCU Remote Work Policy and SLCCU Remote Work Agreement. Essential Functions Contact members with past due loans and work with them to resolve the situation by using SLCCU services including direct deposit, offering additional fund and loan modifications. Make outbound phone calls on past due loans and meet the minimum number of calls assigned as volume dictates by manager. Answer incoming calls from both internal and external members along with vendors that come through the Member Care phone line. Skip tracing skills are essential to have effective results in contacting debtors and will be required to be performed as needed. Handle aspects of repossession of collateral, bankruptcy filings and charge off loan and deposit accounts. Assist with collection agency and attorney correspondence as needed. Process appropriate file maintenance on loan accounts. Process transactions such as debit or credits vendor related payments. Respond to and process electronic and written credit bureau disputes. Processing of General Ledger related activity. Process payment protection plan claims (disability and death). Process cancellations on products such as Extended Warranty or GAP after repossession, before charge off. Follow-up on loan accounts activity related to department. Use a warm and attentive voice. Listen carefully to members concerns and demonstrate empathy. Determine member needs, educate on appropriate products and services to meet those needs, and provide solutions. Work with other departments when needed to find the best solutions. Continuously look for opportunities to assist fellow employees in enhancing their ability to meet member's needs; help train. Help to ensure the integrity of the SLCCU brand at all times. Complete special projects and miscellaneous assignments or functions as required and/or assigned. Some Saturday hours may be required. Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below: Accountable Reliable: ready to work at scheduled times DWYSYWD: do what you say you will do Responsible: perform job duties accurately, on time and within budget; don't pass the buck when something goes wrong Resourceful: run it like you own it (use CU resources wisely) Avoiding actions that warrant a write-up Compliant Adhere to all Credit Union policies and procedures Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence. Teammate Supportive: help your co-workers succeed Cooperative: work together, not in isolation (together, everyone achieves more) Golden Rule: treat others the way you want to be treated Attitude: help create a friendly and positive atmosphere wherever you are Having no negative internal survey reports Qualifications: High school diploma and/or some secondary education helpful. Requires experience in consumer loan collections preferably 1 year or more. Prior experience with repossessions and Bankruptcy is preferred. Able to work with minimal supervision and be flexible and dependable. Must be accurate and detail oriented and able to perform tasks in quick and efficient manner. Must have problem solving skills. Able to analyze situations and develop effective solutions for collecting debts. Credit union knowledge helpful. Experience with risk mitigation tools such as a working knowledge of fraud detection software is helpful. Amiable/congenial interpersonal relationship skills Clear and concise in oral/written communication Microsoft Office (MS Excel, MSWord, MS Outlook) necessary. Time management and organizational skills are necessary. Must be skilled at setting priorities and obtaining established goals. Must be enthusiastic, self-motivated, team player and member service oriented in attitude and performance. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear. The employee must occasionally lift and/or carry up to 30 pounds. The employee must occasionally drive from his or her home office to different branches. How to Apply: St. Louis Community Credit Union offers a competitive compensation package with incentives and benefits including Medical, Dental, Vision, 401K and Pension as well as the ability to grow with the organization. Applicants should apply online at ************************ Click on the Careers tab. You may upload your cover letter, resume and salary requirements there as well. St. Louis Community is an Equal Opportunity Employer No Phone Calls Please

Full-time Description Take the next step in your career at APWA! American Public Works Association (APWA) serves professionals in all aspects of public works. The Chapter Services team is seeking a new Chapter Services Associate to provide customer service support to the 62 APWA chapters, chapter leaders and volunteers across North America. You'll Love it Here If You… Are committed and passionate about your work Are creative and innovative Are detail-oriented Believe that teamwork leads to success Thrive in a fast-paced environment Enjoy working with volunteers About the Role: The Chapter Services Associate serves as the primary first point of contact for the APWA Chapters. They provide customer service support to the APWA chapters, chapter leaders and volunteers by facilitating the day-to-day administrative requests. This team member may assist in chapter capacity building by providing tools and resources needed for chapters to operate at a high level. What You Will Need to Succeed: Associate's degree, 2+ years of experience providing administrative support, Project management experience, Solid communication and tech skills, Association experience is a plus! Why APWA? APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage and matching retirement contributions. APWA invests in ongoing growth through employee professional development and continuing education opportunities. We're proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 32,000 members (and counting!) across North America, we're always looking for motivated and inspiring people to join us. #LI-LN1

T itle: Customer Service Representative Duration: 8 months contract to hire Schedule: M-F 8-5 (onsite daily) Start: ASAP Pay Rate: $25-$28/hr Education: High School or Associate or Bachelor's degree preferred. Requirements: 2-4 years of customer service or order management experience, from the manufacturing/warehouse side of things Strong communication and problem-solving skills with a customer-focused attitude. Proficiency with Microsoft Office Suite and ERP/order-entry systems (e.g., SAP, NetSuite, Sage, or similar). Excellent organizational skills and high attention to detail. Ability to work collaboratively across departments in a fast-paced environment. "Nice to Have" Customer Service in Food or Ingredient Industry Bi-Lingual, Spanish Responsibilities Process customer orders accurately and efficiently through the ERP or order-entry system. Confirm pricing, product availability, and shipping details with customers. Track orders from entry to delivery, ensuring timely fulfillment and proactive communication. Respond promptly to customer inquiries regarding orders, shipments, and product information. Handle order changes, cancellations, and returns in coordination with Operations and Accounting. Serve as the primary point of contact for assigned customer accounts. Build and maintain strong relationships through responsive and professional communication. Work closely with the Sales team to support customer needs, special projects, and pricing updates. Manage complaints and issues with a sense of urgency, providing solutions that maintain customer satisfaction. Coordinate with Production, Warehouse, and Logistics teams to ensure accurate and on-time delivery. Collaborate with Accounting to resolve billing discrepancies or credit holds. Support Quality and R&D teams by relaying customer feedback or product performance issues. Assist Sales with quotes, order confirmations, and documentation as needed. Maintain accurate and organized customer records, pricing lists, and correspondence. Generate and distribute daily order reports and shipping schedules. Assist in maintaining up-to-date documentation of customer specifications, certificates, and compliance forms. #m3 Ref: #558-Scientific System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Staff Representative for New Jersey The Health Professionals and Allied Employees (HPAE) is the largest union of Registered Nurses and healthcare professionals in New Jersey and an affiliate of the American Federation of Teachers (AFT). With more than 14,000 members in our 20 locals, we are a union of nurses, social workers, therapists, technicians, medical researchers, and other healthcare professionals. We work in hospitals, nursing homes, home care agencies, blood banks, and university research facilities throughout New Jersey and the Philadelphia area. We are a leading voice bargaining and advocating for safer standards in healthcare to improve patient care and protect our healthcare workforce. Qualifications Preference is for applicants who have experience in the full range of Staff Representative duties, including contract negotiations, grievances and arbitration, and internal organizing. Strong internal organizing, excellent communication, writing, and interpersonal skills are required. Commitment to a strong, democratic labor movement is a must. Compensation Package This position is covered by a collective bargaining agreement with WBNG Local 32035. Starting salary ranges from $77,558 to $97,173 plus credit for years of experience. HPAE offers a competitive benefit package which includes mileage reimbursement and car allowance, cell phone allowance, excellent health insurance, HRA, dental insurance, long-term disability, life insurance, employer contributions towards retirement plans, and generous paid leave. Optional benefits include FSA (health/dependent care), and AFLAC. HPAE is an Equal Opportunity Employer Women and people of color are strongly encouraged to apply.

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators. * Support clients (employers and employees) during their enrollment process * Process related paperwork and manage electronic communication * Accurate data entry using several databases simultaneously while meeting deadlines * Establish, foster and grow relationships with clients and program contacts including third party organizations * Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders * Act as a communication liaison between the clients and across all Acumens departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen * Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes * Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes * Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations * Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion * Manage a fluctuating volume of calls and emails * Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments * Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve * Perform other work related duties as assigned * ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

Summary: This position includes daily order processing and customer service, balancing workloads and maintaining efficient operations. Provide excellent customer service Ensure precise and accurate work Adhere to customer service policies and procedures Learn and maintain a working knowledge of current and new product lines Establish good personnel relations with external customers, internal departments, sales staff, and other employees Provide guidance and assistance with customers and complex issues Handle difficult problems with customers and the company sales force Resolve customer complaints, inquiries, claims, billing issues, & shipping details Proficiently utilize ERP system Qualifications Qualifications: Excellent attention to detail Excellent verbal and written communication skills Strong computer and typing skills Strong organizational skills Able to multi-task Strong problem solving and negotiation skills Ability to show judgment and to work independently Competency in MS Office (Word, Excel, Outlook) Proficiently read, write, and perform basic math skills Must be able to understand ordinary verbal and written instructions Language Skills: Must be able to read, write and speak English; bilingual in Spanish is a plus. Certificates, Licenses, Registrations: High school diploma or general education degree (GED) preferred; some high school education required. Work Environment: Work is performed in a typical office setting, but some time each day is spent in manufacturing and warehouses with the typical noises and dangers normally associated with these areas. Subject to intense pressures from various groups and to ever changing situations regarding supply and demand. Because of the nature of this position, knowledge that is sometimes confidential is available. Dissemination of this information is restricted and could lead to discharge. The employee is occasionally required to work in high, precarious places; fumes or airborne particles; outdoor weather conditions. Physical Demands: Essential functions can require: Standing or sitting for extended periods of time. Use hands to touch, handle, or feel objects, tools, or controls. Reach with hands and arms. Talking or hearing. Occasional walking. Stoop; kneel; crouch. Lifting/handling: exert up to 50 pounds occasionally; up to 20 pounds of force frequently; and/or up to 10 pounds of force constantly to move objects. Vision: color; close; peripheral vision; depth perception; and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Job Title: Customer Service Representative Type: Contract Compensation: $20/Hour, DOE Contractor Work Model: Hybrid / 1 day remote Hours: 8a-4:45p, M-F Responsibilities + Process customer orders via phone, email, fax, and mail and ensure timely delivery + Arrange and expedite product shipments and provide order status updates + Act as a liaison between customers, sales, and plant personnel to resolve issues + Respond to customer inquiries and handle concerns in a professional manner + Coordinate returns, credits, debits, and related documentation + Work with Accounts Receivable to resolve billing, payment, and invoice issues + Promote customer satisfaction by following established policies and procedures + Support sales initiatives and encourage use of system-based ordering + Communicate customer issues to management as needed Qualifications + High school diploma required; college degree preferred + 1-2 years of customer service experience preferred + Strong communication, organization, time management, and problem-solving skills + Proficiency with Microsoft Office, order entry systems, and email + Ability to handle difficult customers and stressful situations professionally + SAP experience a plus + Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #562-Joule Staffing - Edison System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch. Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count Participate and recruit participants for member challenges also known as member visit drivers. Suggest procedures or standards to improve efficiency and productivity at the Welcome Center. Ensures established processes for touring and following up with membership inquiries are followed. Assist with the attainment of membership department strategic plan goals. Provide feedback and offer solutions regarding gaps in service and/or member concerns. Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices. Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. High school diploma and or GED required Excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales or related experience. Basic knowledge of computers. Full Compensation Package (when applicable): 403(b) Retirement SavingsRetirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period. 20% Discount on tuition at Missouri Baptist UniversityFree individual membership to YMCA nationwide Discounts on YMCA programs Discounts on YMCA Childcare

Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch. Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count Participate and recruit participants for member challenges also known as member visit drivers. Suggest procedures or standards to improve efficiency and productivity at the Welcome Center. Ensures established processes for touring and following up with membership inquiries are followed. Assist with the attainment of membership department strategic plan goals. Provide feedback and offer solutions regarding gaps in service and/or member concerns. Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices. Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. High school diploma and or GED required Excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales or related experience. Basic knowledge of computers. Full Compensation Package (when applicable): 403(b) Retirement SavingsRetirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period. 20% Discount on tuition at Missouri Baptist UniversityFree individual membership to YMCA nationwide Discounts on YMCA programs Discounts on YMCA Childcare

Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch. Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count Participate and recruit participants for member challenges also known as member visit drivers. Suggest procedures or standards to improve efficiency and productivity at the Welcome Center. Ensures established processes for touring and following up with membership inquiries are followed. Assist with the attainment of membership department strategic plan goals. Provide feedback and offer solutions regarding gaps in service and/or member concerns. Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices. Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. High school diploma and or GED required Excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales or related experience. Basic knowledge of computers. Full Compensation Package (when applicable): 403(b) Retirement SavingsRetirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period. 20% Discount on tuition at Missouri Baptist UniversityFree individual membership to YMCA nationwide Discounts on YMCA programs Discounts on YMCA Childcare

Customer Service Representative Department: Catholic Cemeteries Reports To: Office Manager and/or Superintendent Classification: Non-Exempt General Description Catholic Cemeteries of the Archdiocese of Newark operates 11 Catholic cemeteries in 5 counties and is the recipient of several prestigious awards. Over 1 million are interred in our cemeteries. The Customer Service Representative is responsible to perform assigned duties and functions for the cemetery office, assist our Catholic families, the public, funeral directors and vendors with their needs as they relate to Catholic Cemeteries' office. Performs assigned duties and functions for the Cemetery consistent with the Mission, Vision and Values of the Catholic Church. The Customer Service Representative shall be open to work at any of Catholic Cemeteries locations in northern New Jersey region as needed. Specific Duties/Responsibilities The following specific responsibilities are representative of the duties required in this position. They may be unilaterally but reasonably changed based on the working environment and departmental needs. Answer telephones and direct call to appropriate level, or respond to call inquiries when possible Assist our Catholic families with the step by step process for interment Process and follow-up of incoming funeral orders from funeral directors in adherence to existing policy and procedures Scan and process interments into prescribed cemetery Enterprise computer software system Process monument paperwork, i.e., permits, size, location Process memorialization paperwork, i.e. lettering, emblems and floral and import photos Provide superintendent with requested reporting regarding any and all cemetery tracking data and information Maintain office filing, create Mass Remembrance booklet, create candle labels, create all work orders, etc. Process work orders as it relates to gravesites/crypts and general property Process yearly vendor permits and insurance coverage's for same Provide excellent customer service to our Catholic families as it pertains to inquiring about grave/crypt locations or problems, direction to site, genealogy, emails, etc. Process daily bank deposits through mechanized recording system and banking website. Input data for record keeping of all interments/entombments Assist the Superintendent with the processing of invoices and accounts payable Assist in month-end close activities and reconciliations as needed Other duties as assigned Qualifications/Skills Superior communication skills with sensitivity to the needs of our Catholic families. Strong attention to detail The ability to work in a fast-paced environment and multitask Solid background in computer skills a must. i.e. Word, Excel and Microsoft Office Education and/or Experience (Preferred) College degree or 5 years of equivalent experience required Strong computer skills with competency in Microsoft Excel and Word Office 365 knowledge a plus Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job in a normal office environment. Extended periods of sitting and computer work. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Rev. 01/2025 Monday - Friday, 8:00 AM - 4:00 PM (plus OT every other Saturday) 35 hours weekly, BENEFITS: A) Health Insurance B) Dental Insurance C) Life Insurance D) Pension E) Disability and F) Voluntary 403b Plan

The Support Services Representative is often the first level contact with the public and must have a broad knowledge of the FCA ministry and its departments. To the staff serving the field, the Support Services Representative quickly responds to calls concerning software/hardware concerns or directs the staff member to the appropriate department. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission, and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. POSITION RESPONSIBILITIES Respond to 800# calls from the public and staff. Provide entry level support for staff in the areas of computer/technical needs. Demonstrate an understanding and use of various software packages. Provide basic hardware assistance and data entry functions. Provide basic knowledge of cell phone technology. Provide customer service to questions related to FCA's ministry and programs. Demonstrate the ability to handle high volume of calls keeping responses friendly, accurate and efficient.

Take your career to the Summit… At Summit Truck Group, one of the country's leading heavy duty truck dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Service Advisor in an exciting and growing company and working with top professionals in the industry then consider joining our team. Summit Truck Group in Topeka, KS is seeking an enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as a Service Advisor. The Service Advisor will interview customers and write down symptoms with their truck, enter data into the business system correct, coordinate incoming repairs with the service supervisor, invoice customer tickets, keep customers informed about current status repairs. Responsibilities: Interview customers about issues with their vehicle, get information from the vehicle and enter into the business system. Communicate with the service supervisor about incoming jobs. Coordinate job status and quotes with customers. Invoice customer pay tickets and prepare warranty repairs. Open the building and parking lot in the morning and close both in the evenings. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. As other duties assigned by manager. Qualifications: Superior customer service skills. Highly detailed oriented. Ability to function in a fast paced customer focused environment. Strong written/verbal communications skills. Knowledge of truck specifications. Warranty Clerk experience highly preferred. 1-3 years of experience in the trucking/transportation industry. Commercial valid driver's license and clear driving record. Your rewards will be an exciting environment with advancement opportunities at one of the nation's leading and growing heavy duty truck dealer groups. Summit Truck Group offers great career opportunities, along with a competitive salary, benefits, training and a culture where we strive to help our employees to be successful. About our Company: Summit Holdings is a privately held company that does business as Summit Truck Group, Summit Bus, and Summit Lease & Rental. The company operates 31 commercial truck and bus dealerships in Arkansas, Kansas, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee and Texas. Summit Truck Group represents and services International , Kenworth, Volvo, Mack, Ford and Isuzu commercial trucks, and Crane Carrier specialty vehicles. Summit Truck Group delivers exceptional customer service through its more than 1,200 employees, 440 technicians, and 458 service bays. Summit Truck Group is an Equal Opportunity Employer and a drug-free workplace

Client Service Representative - Monday through Thursday schedule! Great benefits including 100% paid Health, Dental and Vision Insurance Paid time off / Paid Holidays Great retirement matching and more! The successful Client Service Representative will have the ability to interview clients regarding resource needs such as energy assistance, nutritional needs, employment, education, housing and/or other emergency short and long term needs. This role requires excellent listening and customer service skills. The CSR will be responsible for recording interview information into an electronic record keeping system, handling complaints concerning services, along with a variety of other duties. Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a driver's license valid in Missouri, transportation and insurance. DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.

You can earn more, grow more, and Be More at Easterseals. Easterseals leads the way to full equity, inclusion, and access for people with disabilities, families, and our community. Join us, and together, we will make the world a better, brighter, more fulfilling place for all. The Community Services Specialist (CSS) works cooperatively to provide consistent, quality programming and addresses the physical, health and behavioral needs of clients. Provides direct support and mentoring, being actively engaged with clients, in programming as outlined in the personal plan, in either a group setting or alone. Ensures clients are safe and healthy and responsible for providing direct care to clients as outlined in a daily schedule. Support given will follow specific goals and objectives of each client. * Full-time employment opportunities * Pay based on individual experience * Yearly raise opportunities * Job training * Comprehensive PTO, retirement, and health benefits package for full-time team members Qualifications: * Education: High school diploma or GED required. College credit in human service or related field preferred. * Experience: 1 years' experience working with individuals with developmental disabilities with behavior disorders who have active, involved behavioral support plans preferred. * Specific Skills: Must have valid Missouri driver's license or comparable out of state license, and current vehicle insurance. Maintains safe driving record. Must have clean, reliable, working vehicle with enough fuel to meet clients' transportation needs. Must be willing to use personal vehicle for client transportation if needed. Must have the ability to do basic math. Must have legible handwriting and professional grammar skills. * Other: Must be available to work weekdays. Must be able to attend staff meetings that are conducted after program hours. Requires Advanced Mandt and Tools of Choice training. Maintains current certifications on Annual Recertification, autism specific training, and other trainings as required.

Job DescriptionSalary: $15.00 per hour Client Service Representative - Monday through Thursday schedule! Great benefits including 100% paid Health, Dental and Vision Insurance Paid time off / Paid Holidays Great retirement matching and more! The successful Client Service Representative will have the ability to interview clients regarding resource needs such as energy assistance, nutritional needs, employment, education, housing and/or other emergency short and long term needs. This role requires excellent listening and customer service skills. The CSR will be responsible for recording interview information into an electronic record keeping system, handling complaints concerning services, along with a variety of other duties. Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a drivers license valid in Missouri, transportation and insurance. DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.

Job DescriptionSalary: $15.00 per hour Client Service Representative - Monday through Thursday schedule! Great benefits including 100% paid Health, Dental and Vision Insurance Paid time off / Paid Holidays Great retirement matching and more! The successful Client Service Representative will have the ability to interview clients regarding resource needs such as energy assistance, nutritional needs, employment, education, housing and/or other emergency short and long term needs. This role requires excellent listening and customer service skills. The CSR will be responsible for recording interview information into an electronic record keeping system, handling complaints concerning services, along with a variety of other duties. Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a drivers license valid in Missouri, transportation and insurance. DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.

Take your career to the Summit… At Summit Truck Group, one of the country's leading heavy duty truck dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Service Advisor in an exciting and growing company and working with top professionals in the industry then consider joining our team. Summit Truck Group in Springfield, MO is seeking an enthusiastic, hard-working, customer-oriented individual who can work in a team environment as a Service Advisor. The Service Advisor will interview customers and write down symptoms with their truck, enter data into the business system correct, coordinate incoming repairs with the service supervisor, invoice customer tickets, keep customers informed about current status repairs. Responsibilities: Interview customers about issues with their vehicle, get information from the vehicle and enter into the business system. Communicate with the service supervisor about incoming jobs. Coordinate job status and quotes with customers. Invoice customer pay tickets and prepare warranty repairs. Open the building and parking lot in the morning and close both in the evenings. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. As other duties assigned by manager. Qualifications: Superior customer service skills. Highly detailed oriented. Ability to function in a fast paced customer focused environment. Strong written/verbal communications skills. Knowledge of truck specifications. Warranty Clerk experience highly preferred. 1-3 years of experience in the trucking/transportation industry. Commercial valid driver's license and clear driving record. Your rewards will be an exciting environment with advancement opportunities at one of the nation's leading and growing heavy duty truck dealer groups. Summit Truck Group offers great career opportunities, along with a competitive salary, benefits, training and a culture where we strive to help our employees to be successful. About our Company: Summit Holdings is a privately held company that does business as Summit Truck Group, Summit Bus, and Summit Lease & Rental. The company operates 31 commercial truck and bus dealerships in Arkansas, Kansas, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee and Texas. Summit Truck Group represents and services International , Kenworth, Volvo, Mack, Ford and Isuzu commercial trucks, and Crane Carrier specialty vehicles. Summit Truck Group delivers exceptional customer service through its more than 1,200 employees, 440 technicians, and 458 service bays. Summit Truck Group is an Equal Opportunity Employer and a drug-free workplace