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Field Operations Coordinator
Weconnect Global LLC 3.7
Green Bay, WI jobs
With over 25 years of experience in the field, WeConnect Global has gained a wealth of knowledge and expertise in turnkey deployment services for fiber infrastructure. Utilizing our workforce in the broadband industry has enabled us to develop the necessary know-how to handle complex projects and deliver high-quality results to our clients.
WeConnect Global is hiring a Field Operations Coordinator to support internal/external customers and technicians working on Amazon "LEO" installations. The role includes handling escalations, optimizing resources, ensuring quality, managing data entry and monitoring systems. Candidates must be organized, effective under high volume, proactive and strong communicators. Training is in Green Bay, WI, with potential for remote work afterward.
**Full job description can be requested
What's in it for you?
Paid Time Off
6 Paid Holidays
Company paid premiums for Short-Term Disability & Life Insurance
Employee Assistance Program
Voluntary Benefits offered:
401(k) with Company Match
Medical
Dental
Vision
Long Term Disability
Accident & Critical Illness Insurance
Requirements
Excellent customer service skills as well as written, verbal and interpersonal communication skills.
At least 2 years of administrative, operations or customer service experience is required.
Strong organizational and time management skills.
Follow-through and the ability to multi-task and meet deadlines.
Able to work independently and have the willingness to research and suggest creative solutions.
Adapt to change and have the ability to learn quickly and grasp new instructions easily.
Strong computer navigation skills and knowledge of Microsoft Office.
Able to work under pressure and respond with urgency.
Willing to work flexible hours, including weekends, holidays and overtime as needed.
Schedule:
Regularly scheduled to work 40 hours a week.
Monday - Friday, 8-hour shift.
Employment is contingent on successful completion of a pre-employment screen.
Salary Description
$16.00 - $25.00 per hour based on experience
$16-25 hourly 4d ago
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Key Account Director I (Hybrid)
American Medical Association 4.3
Chicago, IL jobs
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Key Account Director I (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Key Director 1 (Hybrid), you will contribute to the growth, vitality, and prominence of the American Medical Association by exceeding Database Licensor (DBL) Royalty Revenue and Contribution Margin targets within assigned strategic accounts through the distribution of DBL licenses and other HSG solutions. Manage and develop relationships with key decision-makers in assigned accounts. Develop and execute a strategic account plan for each assigned account that provides the blueprint and value map for our engagement. Negotiate and oversee contracts that protect the AMA brand and tax status and ensure compliance with the DBL license models. Represent the Voice of the Customer to the AMA, serving as a central point of contact for assigned customers and promote “One AMA” initiatives to assigned customers including: the Integrated Health Model Initiative, the Physician Engagement Network, Health 2047, Diabetes Prevention Program and Steps Forward Content. Collaborate closely with non-DBL sales and account management teams, legal, finance, marketing, and product management.
RESPONSIBILITIES Account Management
Independently develop and maintain an integrated “One AMA” Strategic Account Plan for each key account, identifying customer strategies and initiatives, identification and development of new revenue opportunities
Build and nurture relationships with senior executives and key contacts in assigned accounts/distributors
Identify key customer contacts and engagement plans, and provide an overall roadmap to bring value to our customer
Accurately forecast HS revenue to senior management
Ensure that DBL royalty payments are provided as outlined in agreements
Document activities, contacts, and revenue opportunities in Salesforce in a timely and accurate manner along with other reports such as expense reports
Develop and deliver compelling business proposals and presentations.
Negotiate contracts with clients; ensuring that they are completed in a timely, consistent, and transparent manner that drives revenue while protecting the AMA brand and integrity
Develop and present key account updates and quarterly business reviews to AMA senior leadership, highlighting performance trends, risks, opportunities and strategic action plans.
Product Management
Ensure product management has the market information necessary to deliver best‑in‑class solutions to address market needs and trends
Represent AMA at association meetings, tradeshows, and product fairs, and other projects as assigned
May include other responsibilities as assigned
REQUIREMENTS
Bachelor's degree in a health‑related field or business required
10+ years of specialized experience of account management experience in healthcare services, content, and/or technology.
Demonstrated knowledge and successful utilization of professional sales processes such as strategic selling or consultative sales practices with single and large client groups.
Experience managing complex, strategic accounts and interacting with the C‑suite.
Excellent business management skills including forecast accuracy and pipeline development
Excellent communication, presentation, critical thinking skills with the ability to articulate complex concepts to senior executives
Self‑motivated, analytical, highly organized, and detail‑oriented with the ability to troubleshoot and problem solve effectively
Interpersonal skills and temperament to navigate across large, complex organizations with the demonstrated ability to display and thrive in a culture of excellence and accountability
Proficient in MS Office products and Salesforce
Able to work a flexible schedule with occasional travel
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $143,514.00-$193,851.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
#J-18808-Ljbffr
$143.5k-193.9k yearly 1d ago
Summer Research Intern
American Osteopathic Association 4.2
Chicago, IL jobs
The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications.
The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards.
Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams.
Responsibilities
Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship.
Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work.
Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations.
At the conclusion of the internship, all files and equipment will be returned to the AOA.
Current topics of interest to the AOA's Certifying Board Services:
Application of AI in test assembly, content development, measurement and assessment fields
Detecting compromised exam content
Longitudinal assessment
Detecting bias in exam content
Qualifications
Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D.
Recommendation of advisor, department chair, or other academic recommendation from current program of study
Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles
Intermediate programming skills in R and/or Python
Strong research and analytical skills with attention to detail
Interest in educational measurement, certification testing, LLMs, or data forensics
Collaborative team player
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
$35k-52k yearly est. 1d ago
Associate (Intellectual Property practice)
CRA International, Inc. 3.8
Chicago, IL jobs
About Charles River Associates Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.
Position Overview
CRA's Intellectual Property practice applies deep expertise in finance, accounting, and economics to the valuation of intellectual property. Patents, trademarks, trade secrets, copyrights, and other intellectual assets are unique, and it takes creativity and intellectual rigor to value these assets objectively. Our expertise is sought by our clients in a variety of contexts, including high-stakes litigation, mergers and acquisitions, licensing negotiations, regulatory compliance, and tax matters. Our experience spans a variety of industries, including software, telecommunications, pharmaceuticals, medical devices, and consumer products.
Associates work closely with senior consultants on project teams. Successful candidates have a strong working knowledge of financial, accounting, and economic concepts and a broad range of research and quantitative skills. A typical Associate would:
* Assist the project team with the development of appropriate financial, accounting, and economic analyses and valuation models to support case theories using spreadsheets and databases;
* Conduct industry, market, and competitive research to develop an independent fact base;
* Review and summarize client documents and third-party research to identify key information;
* Perform interview-based research with client representatives, government entities, and industry associations;
* Assist in the production and development of research summaries, expert reports, and the presentation of findings;
* Ensure the integrity and accuracy of analyses;
* Assist with practice development activities (training, recruiting, knowledge management).
Desired Qualifications
* Bachelor's or Master's degree in Finance, Accounting, Business, Economics, or related analytic discipline;
* Up to 3 years of relevant work experience (up to 2 years with Master's) in accounting or financial/economic analysis (we are accepting applications from recent graduates and candidates in the workforce)
* Recent graduates or individuals without directly relevant experience may be hired at the Analyst title;
* Solid working knowledge of finance, accounting, and economic methodologies;
* Command of a broad range of research and quantitative analysis skills (including strong Excel skills);
* Curious and analytic thinkers who bring creative approaches to non-standard problems;
* Effective written and oral communication skills;
* Demonstrated high level of initiative and leadership;
* Strong teamwork and collaboration capabilities;
* Excellent time management and task prioritization skills.
Check out our blogs about a typical day at CRA and how you can make an impact!
To Apply
To be considered for this position, please submit the following:
* Resume - please include current address, personal email and telephone number;
* Cover letter - please describe your interest in CRA and how this role matches your goals;
* Transcript - may be unofficial version.
Career Growth & Benefits
* CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
* We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.
Work Location Flexibility
CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 days a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team.
Our Commitment to Equal Employment Opportunity
Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.
Salary and other compensation
A good-faith estimate of the annual base salary range for this position is $92,500 - $105,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation.
CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
$92.5k-105k yearly Auto-Apply 60d+ ago
590 Peer Engagement Specialist
Community Counseling Centers of Chicago Inc. 3.9
Chicago, IL jobs
Job Description
Title: 590 Peer Engagement Specialist
Level: Entry
Position Type: Full Time
Who we are:
C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and
Edgewater communities stabilize in the community. Since that time, C4's service area has expanded to rekindle hope for individuals and families on Chicago's north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families' agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers - from the personal to the systemic - for Chicago's systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community.
Our Mission - Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers.
Our Vision - Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve.
Philosophy - C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community.
Purpose:
The purpose of this position is to engage patients coming out of emergency room and inpatient psychiatric unit settings and assist in linking them to services to support their community stabilization. The 590 Peer Engagement Specialist team is an innovative care coordination pilot program to connect individuals and families with mental health needs upon their discharge from hospitals and provide support with therapy and care coordination services until linked to long term community providers or consumer needs are resolved. In addition, the responsibility of the 590 Peer Engagement Specialist team is to triage crisis needs, dispatch to mobile crisis, provide community outreach, promote services, assist with linkage, conduct follow-up, and support addressing Social Determinant of Health needs. The Peer Engagement Specialist has a unique role in the Rapid Response program and is encouraged to share personal experiences with recovery from mental health.
Location and Work Conditions:
Although the Peer Engagement Specialist will be based at one of C4's sites, services are provided telephonically and remote work is permitted. Peer Engagement Specialist will occasionally be required to report on site for the purpose of trainings and for the shifts out in the community with clinicians on the Rapid Response company van. Shifts are in 10-hour increments with two shifts during the day and two shifts overnight, with some availability for overtime. Work may be stressful due to consumer behaviors, periods of high call and case volume, or tight deadlines.
Duties and Responsibilities
Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized treatment according to each client's age, gender, race, ethnicity, and culture
Engage and Educate clients for participation in treatment and other outside needed resources for all Social Determinant of Health needs.
Attend linkage appointments with consumers.
Develop and maintain relationships with community-based programs.
Conduct outreach and follow up with clients, families, and treatment providers.
Maintain all appropriate documentation and reports needed for program.
Provide a Person-Centered approach to ensure client motivation in recovery.
Assist with ensuring hospital discharge recommendations are understand by consumer and followed through with by the patient.
Ensure interventions are recovery oriented, culturally congruent and developmentally appropriate
Engage natural and family support to strengthen the individuals participation and engagement.
Deliver services within hospital, office, and community settings.
Ensure successful linkage to long-term care providers as indicated.
Work collaboratively with interdisciplinary teams and health care team members both internal and external to the organization to improve patient care through effective utilization and monitoring of health care resources.
Maintain effective communication and coordination with paired hospital and participate in hospital staffings
Minimum Qualifications:
High school diploma
CRSS certification (preferred).
High school diploma
Familiarity and comfortability doing community work throughout Chicago
Valid drivers license, insurable driving record and vehicle insurance
Engagement specialists are expected to partner with clinicians in community outreach and crisis response using the agency vehicle on assigned shifts
Competencies (Minimum Skills, Knowledge, and Experience):
Cultural humility and ability to build trusting relationships with consumers.
Knowledge of and ability to use appropriate behavior management techniques
Understanding of personal and professional boundaries
Comfortability in using appropriate self-disclosure for purpose of de-stigmatization and engagement.
Ability to plan, develop and manage multiple projects
Organizational skills
Time and stress management skills
Communication skills to include interpersonal, teamwork, and collaboration skills
Conflict resolution and diplomacy skills
Computer literacy
Problem solving skills
Excellent interpersonal, verbal and written communication skills
Provide case management, outreach, and aftercare services
Assess clients functioning, strengths and needs
Develop treatment plan collaboratively with client by defining goals, specific outcomes, and time frames for treatment
Apply appropriate behavior management techniques
Provide culturally appropriate, competent and individualized linkage plans in accordance with each clients age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs and culture
Work cooperatively with other members of the treatment team, offering and accepting assistance when needed.
Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
Assist with outcome measures
Maintain compliance at all times with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes
Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor
Maintain compliance with confidentiality policies and procedures at all times
Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
Other duties as assigned by supervisor
$33k-44k yearly est. 30d ago
HomeGrown Program Administrator
Neighborhood Housing Services of Chicago 3.9
Chicago, IL jobs
NOTICE This position is funded through the HomeGrown Grant Program for a defined term of 1-3 years. While NHS intends for the role to remain active for the duration of the grant, employment with NHS is strictly at-will. Continued employment is contingent upon ongoing grant funding.
BASIC JOB FUNCTION
The Program Administrator is responsible for managing the operational, reporting, and compliance functions of the HomeGrown Purchase Assistance Grant Program. This role ensures that all program data, documentation, workflow processes, and reporting activities are accurate, timely, and aligned with the requirements of the City of Chicago Department of Housing. The Program Administrator maintains real-time program records, supports application processing, and develops program documents essential to effective program delivery. PRINCIPAL JOB DUTIES & RESPONSIBILITIES
Program Data & Records Management
Maintain a comprehensive project database with real-time, accurate records of:
Communications with applicants and eligible homebuyers.
Program applications, eligibility documentation, and required supporting files.
Program timelines, deadlines, and application status updates.
HomeGrown grant closings, funding disbursement, and overall funding status.
Ensure all records are organized, auditable, and compliant with City of Chicago requirements.
Reporting & Compliance
Prepare and submit monthly reports detailing any recapture payments received.
Prepare and submit quarterly performance reports that summarize program status, funding utilization, and homebuyer demographics.
Ensure adherence to all reporting requirements established by the Department of Housing and maintain readiness for audits or monitoring reviews.
Document Development & Workflow Support
Develop and maintain program documents including workflow charts, correspondence templates, applicant notifications, and process guides.
Update program materials as needed to reflect policy or procedural changes.
Operational Coordination
Support program staff by ensuring timely access to accurate data, documents, and applicant information.
Coordinate communication across the program team to ensure consistent application of program rules.
Maintain organized digital and physical filing systems aligned with City of Chicago recordkeeping standards.
COMPENSATION & BENEFITS:
$25/hour
Health, dental and vision insurance
Paid time off
We also offer a team spirit, which strives for excellence in customer service.
POSITION QUALIFICATIONS
Education
Bachelor's degree in public administration, business, social sciences, urban planning, or related field preferred.
Experience
Minimum of 2-3 years of experience in program administration, data management, compliance, or related work.
Desired Skills
Experience working with government-funded programs or grant administration highly desirable.
Strong attention to detail with exceptional organizational and recordkeeping skills.
Ability to manage large volumes of data accurately and maintain real-time records.
Strong written and verbal communication skills.
Ability to manage competing deadlines and adapt to evolving program needs.
Technology: Proficiency in MS Office; databases, and digital document systems.
COMPENTENCIES
To succeed in this role, an individual must demonstrate the following competencies:
Commitment to equity, inclusion, and serving diverse communities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms.
The employee may occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
This position involves a combination of office-based work, virtual communication, and occasionally community-based engagement. Some evening or weekend availability may be required for special events or outreach activities. May involve meetings with City of Chicago staff or partner organizations.
REMOTE WORK POLICY
The HomeGrown Program staff are required to work full-time in the office. Remote work arrangements are not available for this position. Employees must be present in-office for all scheduled workdays and attend meetings as needed.
NHS' COMMITMENT TO DIVERSITY, RACIAL EQUITY, AND INCLUSION
Neighborhood Housing Services of Chicago (NHS) is deeply committed to building and sustaining a diverse, equitable, and inclusive organization that reflects the communities we serve. We believe that diversity of backgrounds, perspectives, and experiences strengthens our work and advances our mission. NHS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
$25 hourly 46d ago
Director Administrative Operations (Hybrid)
American Medical Association 4.3
Chicago, IL jobs
Director of Administrative Operations (Hybrid)
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility.
We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This hybrid position reports into our Chicago, IL office and requires a presence in office three days a week.
As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and develop operational requirements, processes, and technology that provide essential customer service outcomes. As a member of the AMA Insurance leadership team and advisor to the GVP and General Manager of AMA Insurance, you will identify and execute business‑wide initiatives to set direction for new products, customer acquisition, and growth. This role requires a deep understanding of the overall operations of a life/health insurance company and must be well‑versed on regulatory and contractual requirements impacting the industry.
RESPONSIBILITIES: Staff Management and Leadership
Oversee hiring, training, and performance management for the Administrative Operations management team and their customer service (call center), claims, and operations teams.
Facilitate and oversee the performance management process including setting department and individual goals, performance reviews, development plans, and corrective action.
Create a culture and processes to delivereme a comprehensive and seamless service experience to all customers measured by satisfaction‑survey KPIs.
Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues such as HIPAA, Fraud, and Unfair Claim Settlement Practices.
Prepare department budgets and operate within budget expectations.
Process Oversight and Improvement
Continually improve the customer experience by evaluating and redesigning system and business processes to enhance operational efficiency, increase productivity, and drive engagement.
Support new product opportunities by assessing operational feasibility and identifying and creating workflow process and system requirements.
Compliance
Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation.
Function as the subject‑matter expert on insurance company guidelines, including an in‑depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices.
Review and respond to escalated issues - complaints to regulators and AMA/AMA Insurance executives.
Relationship Management
Liaise with insurance carrier partners, TPA clients and vendors to ensure AMA Insurance meets administrative obligations.
Provide support for all internal and external audits.
Function as AMA Insurance liaison for interactions with the AMA Facilities Management Department.
REQUIREMENTS:
Bachelor's Degree required; business administration or related field preferred.
10+ years of experience heading an insurance operations team in a life and/or health insurance company, large brokerage gegarande, or third‑party administrator required.
Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training, and business‑requirement development; Life, Disability, Medicare Supplement product experience required.
Proven success facilitating progressive organizational change and development.
Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; leads effective training programs to support compliance and customer service.
Knowledge of customer service and call‑center processes; insurance administration and claims systems.
Directly manage relationships with TPA clients, management teams of insurance company partners, and vendors that support business operations.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation. commerciële
This role is an exempt position. The salary range is $152,939‑$206,519. Pay will be determined by a variety of factors including business considerations, geographical location, and candidate qualifications. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. uphe all qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity, or veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
#J-18808-Ljbffr
$72k-90k yearly est. 2d ago
Summer Internship: Marketing and Photography Intern
Urban Ecology Center 3.7
Milwaukee, WI jobs
Want to know what the UEC is all about? Check out our mission, vision, and values. Or, visit our Instagram to see us find fun and share it!
As the Marketing and Photography Intern, you'll play a key role in visually telling the story of the Urban Ecology Center. Approximately 40% of this internship will focus on photography, capturing the people, programs, and places that make our work come alive. Portfolios are strongly encouraged!
This role supports our marketing and social media efforts by creating compelling visual and written content that builds awareness and highlights the impact of our work. You'll gain hands-on experience with the “nuts and bolts” of a dynamic, fast-growing nonprofit while documenting a wide range of summer activities-from camps and community programs to field research and behind-the-scenes moments.
Our Summer Employment and Internship Experience:
The Marketing and Photography Intern is paid a stipend of $1,120 on a bi-weekly basis.
This role is allotted 3 days (24 hours) of PTO for planned vacation or sick days.
You will attend training for the first two weeks of your experience, with opportunities for further learning & development throughout the summer. We host both a Summer Kickoff event and an End of Summer Celebration.
We nurture an inclusive, supportive, and collaborative workplace culture.
You will have the ability to attend all UEC events or programs at a low or no cost. Children of employees attend programming, including summer camps, at reduced rates.
Application Review Date: Monday, February 2nd
It is strongly recommended that all interested applicants submit their applications by this date.
Employment term: June 8th, 2026 to August 21st, 2026
Location and Schedule:. This position may include some remote work but requires regular time on-site, both indoors and outdoors, at all three branch locations.
______________________________________________________________________________
DUTIES AND RESPONSIBILITIES
Find, capture and create stories (photographic, video, written, and/or digital) about the activities going on at the Urban Ecology Center's three branches during the summer. It's a very active time; there will be lots to document!
Photograph and film summer camps, volunteer programs, community science field research, community programs and other activities happening.
Publish engaging content to the social media channels and possibly to the Urban Ecology Center's blog. May require creating, soliciting and editing written content, photojournalistic stories or videos.
Edit and organize digital assets including photographs, written stories or videos.
______________________________________________________________________________
To be successful in this position, you will demonstrate the following competencies:
We know that hardly anyone ‘checks ALL the boxes' on job requirements, and that's okay! If some or many of the items listed below describe you and your experiences, we're excited to talk with you and encourage you to apply.
Effective Communicator: you can articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. The ability to deliver information in person, in writing, and in a digital world.
Growth Mindset: You have a demonstrated commitment to ongoing professional development and incorporating feedback; you are optimistic about future opportunities.
Reliability and Agency: You build trust and exercise good judgment by meeting deadlines, delivering on commitments, prioritizing needs, and making considered and effective decisions.
Efficient: You have strong attention to detail, are self-motivated, and are able to multitask. You are able to prioritize your work based on importance and urgency.
You should have digital photography experience and social media familiarity (primarily Facebook and Instagram); competency with computers, audio-visual systems, printers and copiers. Prior experience with blogging, social media management, and video production is preferred.
Strong cultural competency and commitment to equity, dignity, and justice.
Affinity to the Urban Ecology Center's mission, vision, and values.
Required Qualifications:
High school diploma or equivalent.
Some college coursework in photography, journalism, marketing, digital storytelling or another related field.
Physical Requirements
Sitting for prolonged periods, typing on a computer keyboard, lifting objects of 25 pounds or less. Standing, walking, and bending for the majority of work hours.
______________________________________________________________________________
What does a typical workday look like?
Condition & Location:
Open office workspace with an active team atmosphere. Using shared workspaces at all three UEC locations. Our summer programs are held primarily outdoors, so the work environment will be dependent on weather conditions.
Schedule:
Standard business hours; Occasional evening and weekend work will be required.
Equipment Used:
Computer equipment, Google software.
______________________________________________________________________________
The Urban Ecology Center is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.
$33k-38k yearly est. 7d ago
Serving Spouses Transition Specialist
Hire Heroes USA 3.9
Alpharetta, GA jobs
PositionReporting to a Program Manager, the Transition Specialist (TS) is primarily a service provider of Hire Heroes USA's Client Services to active-duty service members, veterans, and military spouses. The TS functions as the primary support to clients providing coaching on pre-and post-employment. The TS provides informed mentorship related to future career planning and skill-building in support of client's job market readiness, addressing career discovery and decision-making, experience development, personal branding, networking, and job search feedback. The TS will act as an advocate of the program to external stakeholders and a subject matter expert on all matters related to the military transition process. Most of the TS time will be spent interacting with clients in person, on the phone, or via email, to educate the client on effective job search techniques, improve the client's resume, develop the client's interview skills, and assist with job placement, when able. The successful candidate should possess career coaching, resume writing, public speaking, and outreach experience.
This is a full-time, remote position
Responsibilities
Provide education and career guidance to clients via 1:1 phone sessions, email, and text
Conducts needs assessments, identifying specific performance and knowledge gaps; educate clients on job search skills and industry trends
Review, create and revise professional and personalized resumes for all clients in accordance with Client Services standards; provide guidance and direction to the client on effective tailoring; provide a professional level resume reformatting, grammatical corrections, and targeted content ensuring accuracy and strategic phrasing of responsibilities and accomplishments
Develop job search strategies and provide job lead generation coaching personalized to the client's needs and desired career goals
>25% of time conducting periodic follow-up providing job search coaching and additional services
Manage a pool of active job seekers and maintain communication at a regular cadence in accordance with Client Services standards; advise clients on the job search process, answer questions, and equip them with the tools and resources needed to land a fulfilling job in their chosen discipline
Implement career offerings such as mentor sessions and online workshops that deliver asynchronous and synchronous career content to clients related to topics such as career exploration and planning, job search tactics, and networking
Maintain an in-depth understanding of various aspects of career planning; stay aware of significant changes or developments within the field
Contribute to thinking on how we can best serve our users in the long-term by providing feedback to leadership about frontline experiences
Develop knowledge through various certifications, classes, and professional publications to include routine internal training events and opportunities
Support events and initiatives by cultivating collaborative partnerships with internal and external stakeholders as an ambassador of the program
Maintain quality, accuracy, and privacy of assigned client information in the Hire Heroes USA content-management system per Client Services standards
Desired Skills and Experience:
Basic proficiency with Salesforce Lightning
Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook
Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management
Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge
Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team
Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life
Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations
Experience with public speaking - able to present/speak on webinars, workshops, podcasts, and other public platforms
Work Environment/Physical Demands
General office environment; temperature-controlled
Routinely uses standard office equipment, e.g. copiers, phones, computers
Sitting for extended periods
Estimated New Hire Salary: $46,850 - $52,782 annually
Hire Heroes USA may offer additional compensation to include annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend.
Benefits Offered:
100% company-sponsored Medical, Dental, and Vision premium coverage for employee
100% company-sponsored Long-Term Disability and Life Insurance
Free Tele-Health Appointments
Medical Flexible Spending Account
Dependent Care Flexible Spending Account
17 Paid Holidays
Paid Time Off
Paid Sick Leave
Paid Medical Leave and Family Care after one year of employment
Paid Short-Term Military Leave
Paid Bereavement Leave
401K with company match and immediate vesting
Employee Assistance Program
All applicants must upload both a cover letter and resume.
About this Company:
MISSION
Hire Heroes USA empowers US military members, veterans and military spouses to succeed in the civilian workforce.
As a 501(c)(3) not-for-profit organization, Hire Heroes' services are provided at no cost to clients.
VISION
Be the Nation's preferred veteran employment service organization through a relentless focus on personalized career coaching that improves clients' quality of life and strengthens the US economy.
CORE VALUES
Integrity, Effectiveness, Commitment, Excellence, Inclusion
Hire Heroes USA empowers service members, veterans and their spouses to succeed in the civilian workforce. As the nation's leading veteran employment organization, Hire Heroes USA offers personalized one-on-one coaching, professionally revised resumes, mentoring, workshops, a job board, career fairs and more, to tens of thousands of job-seeking veterans annually. We are their partner in success.
Headquartered in Alpharetta, Georgia, Hire Heroes USA has built a national reputation of excellence. Prioritizing transparency, Hire Heroes USA earned a 4-star rating from Charity Navigator and the GuideStar Platinum Seal. Funded exclusively through public donations and private grants, we provide our services at no cost to clients.
For more information about our mission, our services and how to get involved as a corporate partner, employer, donor or volunteer, please visit our website.
$46.9k-52.8k yearly Auto-Apply 3d ago
Content Strategist-Remote
System One 4.6
Atlanta, GA jobs
Type: Full Time Pay Range: Negotiable **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment.
**Duties & Responsibilities**
Editorial strategy & governance
Develop, implement, and maintain overarching editorial strategy and governance model across owned channels
Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives
Partner with Brand and Campaign teams to draft and execute content strategies
Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans
Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration
Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities
Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels
Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments
Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals
Content planning & operations
Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels
Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity
Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met
Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions
Performance & reporting
Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement
Contribute to insights that inform ongoing improvements to social content and strategy
Support cross-functional requests from other departments, ensuring timely delivery and brand alignment
**Skills & Qualifications**
Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision
Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality
Skilled at managing input and alignment across multiple stakeholders
Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives
Deep understanding of how content performs across web, social, and owned platforms
Ability to interpret engagement data to refi ne editorial direction and inform strategy
Thrives in a fast-paced, evolving environment where priorities shift quickly
Team-oriented mindset with the ability to collaborate cross-functionally
**Education & Experience**
Minimum of 7 years of experience in editorial strategy, content marketing, or communications
Proven experience managing multi-channel content programs
Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows
Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management
Possess an entrepreneurial attitude and a genuine passion for the Web3 space
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
$77k-107k yearly est. 19d ago
Treasury Options Trader - Work From Home
Parallel Partners 4.4
Chicago, IL jobs
We are seeking a talented and self-motivated Treasury Options Trader to join an options trading team. The ideal Treasury Options Trader would have an interest and experience in treasury options trading. This Treasury Options Trader will work with the existing highly skilled options team and will be charged with helping maintain and extend the firm's options volatility modeling. This position is 100% Remote.
Qualifications
Options Trader Qualifications:
- Bachelor's degree in technical areas such as electrical engineering, computer science, or mathematics.
- Need 3-5 years of treasury options trading experience.
- Need strong technical skills in Python/C++.
- Need to have trading Industry experience.
- Need treasury options experience.
- Should have strong Risk Management skills.
- You should have a proven track record in executing treasury options strategies.
Benefits include medical, dental, vision spending account, health savings account, 50K life insurance policy, short-term/long-term disability insurance, employee assistance program, 401K, tuition reimbursement, etc.
Keywords: Chicago IL Jobs, Treasury Options Trader, Treasury Options, Python, C++, Risk Management, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
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$81k-146k yearly est. 60d+ ago
Virtual Assistant
AYS 4.3
Atlanta, GA jobs
Virtual Assistant
AYS Inc is a leading provider of virtual administrative services for businesses of all sizes. We specialize in providing top-notch virtual assistant services to help businesses streamline their operations and increase productivity. Our team of virtual assistants are highly skilled and experienced professionals who are committed to delivering exceptional results to our clients.
Job Overview:
We are seeking a highly organized and efficient Virtual Assistant to join our team on a full-time, remote basis. As a Virtual Assistant, you will be responsible for providing administrative support to our clients, helping them manage their day-to-day tasks and operations. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work independently.
Responsibilities:
- Provide administrative support to clients, including but not limited to managing emails, scheduling appointments, and organizing documents
- Conduct research and gather information as needed
- Assist with data entry and record-keeping
- Manage and maintain client databases and files
- Communicate with clients in a professional and timely manner
- Collaborate with team members to ensure all tasks are completed efficiently and accurately
- Maintain confidentiality and handle sensitive information with discretion
- Perform other administrative tasks as assigned by the management team
Requirements:
- Proven experience as a Virtual Assistant or similar role
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office and other relevant software
- Ability to work independently and prioritize tasks effectively
- High level of professionalism and discretion
- Strong attention to detail and accuracy
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Experience working in a remote setting is a plus
Contract Details:
This is a full-time, remote position with a competitive salary and benefits package. The selected candidate will have the flexibility to work from home and manage their own schedule. We value work-life balance and strive to create a positive and supportive work environment for our team members.
If you are a highly motivated and organized individual with a passion for providing top-notch administrative support, we would love to hear from you. Join our team at AYS Inc and take your virtual assistant career to the next level!
$33k-41k yearly est. 19d ago
Learning Experience Developer
American Society for Quality 4.2
Milwaukee, WI jobs
The Company WE ARE ASQ: EXCELLENCE THROUGH QUALITY ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin.
The Position
The Learning Experience Developer is a key member of the ASQ Education team and supports the development of learning products for both ASQ and affiliates. The role collaborates with a wide range of internal partners, including Commercial Execution, the Project Management Office (PMO), and subject matter experts to design and deliver engaging, high-quality learning experiences that advance both certification and commercial (B2B and B2C) education initiatives.
This position ensures that all learning products meet IACET standards for continuing education and CEU eligibility, reflect sound adult learning principles, and leverage AI tools responsibly to enhance content creation, learner engagement, and personalization while maintaining ethical and quality standards. The ideal candidate will have strong collaboration and project management skills and possess deep knowledge of instructional design, adult learning frameworks, and iterative development methodologies.
Previous experience with Smartsheet, ProofHub, Articulate 360, Adobe Creative Suite, LMS/CMS platforms, and/or AI tools is a plus.
The salary range for this role is $56,680-$70,850. Any extended offer is based on the candidate's experience and overall fit for the role.
Main Responsibilities
* Designs, develops, and implements engaging learning content and assessments using adult learning principles and instructional design best practices.
* Applies micro-modular design thinking in the design and development of learning content, ensuring accessibility, engagement, and alignment with ASQ's learning strategy.
* Develops and maintains instructional materials that align with IACET standards for continuing education and CEU eligibility.
* Leverages AI tools for content development, adaptive learning, and learner analytics while ensuring ethical and compliant use.
* Collaborates with SMEs, vendors, and internal teams to ensure content meets educational and organizational standards.
* Creates and edits multimedia assets using tools such as Adobe Creative Suite (Acrobat, Illustrator, Photoshop, Premiere).
* Converts and adapts training content across modalities, including transitioning instructor-led training (ILT) to e-learning or blended formats.
* Troubleshoots and resolves reported course issues, as assigned, balancing a commitment to quality with urgent and effective action.
* Contributes to process improvements and curriculum enhancements based on voice-of-the-customer (VOC) feedback and emerging technologies.
* Manages multiple projects simultaneously, balancing timelines and quality requirements.
* Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
* Performs all other duties as assigned.
Working Conditions and Physical Requirements:
Hybrid Office Environment with Tuesdays & Wednesdays office at the Milwaukee Headquarters location.
Bring Your Best: Position Minimum Qualifications
* A bachelor's degree in Instructional Design, Education, Learning and Development, or related field,
* A minimum of 2 years of professional experience designing learning products for adult learners,
* Or an equivalent combination.
* Must be able to comply with attendance and timeliness policies.
The Location
ASQ is conveniently situated in downtown Milwaukee, immediately adjacent to major freeway exits and the robust downtown economy. The Avenue MKE and Riverwalk access provides our employees easy indoor and outdoor access to shopping, restaurants, and coffee shops. Our office space is in a historic building incorporating newly designed workstations, an option for sit/stand desks, and community and collaboration space. We also offer a hybrid work environment that offers staff the option of working from home up to 3 days per week.
Why You Should Apply
At ASQ, our philosophy is that performance-driven pay provides a foundation for a complete benefit package that helps you live your best life, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs to help you plan for the future and perks that inspire your downtime are all part of ASQ's total compensation package.
Learning and Growth
o Challenging and interesting work
o Benefits of ASQ membership
o ASQ-sponsored training
o Opportunities to achieve professional designations and certifications
o Performance management and coaching
o Tuition reimbursement
Health and Wellness
o Medical insurance
o Dental insurance
o Vision insurance
o Health savings accounts
o Flexible spending accounts
o Fun and rewarding wellness program
o Access to Avenue MKE Fitness Center and Pickleball Courts
Total Compensation
o Competitive base pay
o Opportunity for annual merit increases
o Outstanding benefits
Planning for the Future
o Retirement savings program
o Disability income plan
o Life insurance, Accident, & Critical Illness insurance
Culture and Workplace
o Growing, global organization
o Mission-driven and committed to sharing ideas and tools that make the world work better
o Healthy work/life balance and flexible work schedules
o Positive, collaborative, team-oriented environment
o One-week winter break every December, in addition to accrued paid time off and other paid holidays
o Regular coffee socials, peer to peer recognition, and more!
$56.7k-70.9k yearly 17d ago
Associate State Director, Advocacy and Community Engagement
AARP 4.7
Chicago, IL jobs
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
AARP's Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.
The Associate State Director, Advocacy and Community Engagement, develops and executes state, federal, and local advocacy activities. Leads state-level advocacy activities and represents the organization and its interests to elected officials, local and state government agencies, and partner organizations. Leads state-level implementation of national campaign efforts. Recruits, develops, and manages volunteer teams to advance advocacy community outreach campaign goals and objectives. Establishes strategic community partnerships and leverages internal and external resources to achieve the organization's community engagement goals at the state and local levels. Integrates advocacy and community engagement work with internal and external teams and partners. Develops and executes advocacy and community engagement campaigns that include grassroots mobilization and leadership. Collaborates with management to identify opportunities to streamline processes and to develop new procedures that support the business unit/department.
Responsibilities
* Identifies issues of public policy and organizational importance, and develops and implements advocacy strategies at the local, state, and federal levels, collaborating with cross-functional teams, as well as internal and external partners to achieve the organization's legislative goals.
* Collaborates with internal/external partners on advocacy campaign communication strategy development. Utilizes direct action organizing tactics and implements grassroots advocacy tools to build constituent support for the organization's legislative priorities.
* Works with staff, volunteers, members, and other cross-organization teams to achieve the organization's community engagement goals at the state and local levels. Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events.
* Represents the organization and its interests to federal, state, local government agencies and media outlets. Builds and maintains relationships with governmental representatives, with the goal of advancing and promoting the organization's goals. Develops and manages relationships with elected officials at all levels.
* Establishes strategic community partnerships and leverages internal/external resources to raise the visibility of the organization within communities.
* Develops and communicates persuasive narratives aligned with the organization's priorities to diverse audiences. Confidently represents the organization in public facing settings to the media, the public, and members.
* Serves as a subject-matter-expert on the state office's advocacy issues, utilizing data and input from diverse stakeholders. Produces written reports and/or convenes public meetings to disseminate findings, share best practices, and advance solutions through relevant communication channels.
* Recruits, trains, develops, and deploys volunteers in accordance with organizational goals. Aligns volunteers' interests with organizational priorities. Supports volunteer needs and designs opportunities to maximize volunteer engagement. Ensures inclusion of volunteer perspectives in strategic planning.
Qualifications
* Bachelor's Degree and 5+ years of related experience, including advocacy, community engagement, grassroots organizing and mobilization, coalition and relationship building.
* Demonstrated ability to develop and execute nonpartisan strategies.
* Experience developing and executing strategies that address issues related to AARP's social mission.
* Experience with recruiting, training, engaging, and managing volunteer activists.
* Ability to lead and manage multiple projects and issues, including developing both short- and long-term strategies and tactical plans to achieve success in both advocacy and grassroots organizing.
* Solid interpersonal skills with the ability to work in a highly matrixed work environment with many key stakeholders and the ability to develop strategic relationships with external partners.
* Must be comfortable using data, data analytics, electronic systems, and all facets of technology, whether existing or emergent.
* Must reside in the greater Chicagoland metropolitan area. Requires up to 50% local and in-state travel, reliable transportation, and evening and weekend hours as required.
Additional Requirements
* Regular and reliable job attendance.
* Effective verbal and written communication skills.
* Exhibit respect and understanding of others to maintain professional relationships.
* Independent judgement in evaluation options to make sound decisions.
* In office/open office environment with the ability to work effectively surrounded by moderate noise.
* Ability to occasionally lift up to 25 pounds.
AARP will not sponsor an employment visa for this position at this time
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
$94k-119k yearly est. Auto-Apply 60d+ ago
2026 Intern - Foundation
Blue Cross Blue Shield of Michigan 4.8
Detroit, MI jobs
The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.
Assist in preparing information and research materials to identify business problems, offer recommendations and assist
management with implementation of solutions.
Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
Analyze business goals, objectives, and needs within the organization.
Participate in networking events with BCBSM leaders and other interns.
Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
Participate in department meetings and events.
Responsibilities:
Support program officers in developing and producing impact reports and other grant program deliverables.
Create and maintain a system to assist with the ongoing analysis of our grantmaking impact.
Participate in brainstorming and community listening and learning sessions.
Participate in BCBSM Foundation team meetings, meetings with other BCBSM departments, BCBSM meetings and events.
Our Criteria
Inclined towards collaboration
Naturally inquisitive
Proactively seeks feedback and is not afraid to provide constructive feedback and critique to others
Experience in literature searches using Google Scholar
Experience deriving insight from data or research articles
Thoughtful communication skills, written and verbal
Demonstrates the capacity to seek assistance when necessary
The ability to learn from failure and work toward improvement
Department Preferences:
Current first or second-year Master's student pursuing a health degree.
Enrolled in a Master's program for the duration of the internship.
Effective verbal and written communication and interpersonal skills.
Strong analytical skills with the ability to work independently and as a member of a team.
Excellent organizational skills to deal with multiple projects and priorities.
Responsible for maintaining confidential information to the highest degrees.
Proficient in Microsoft Office suites (Word, PowerPoint, Outlook, Teams, and Excel).
Ability to develop and maintain effective working relationships in a hybrid/remote work environment.
QUALIFICATIONS
Current undergraduate or graduate student with a 3.0 GPA or higher required.
Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
Effective verbal, written communication and interpersonal skills.
Strong analytical skills with the ability to work independently and as a member of a team.
Excellent organizational skills to deal with multiple projects and priorities.
Responsible for maintaining confidential information to the highest degree.
Proficient in Microsoft Office suites and applicable BCBSM systems.
Ability to develop and maintain effective working relationships.
$29k-38k yearly est. Auto-Apply 19d ago
Senior Organizer, Economic Freedom
Community Change 3.7
Chicago, IL jobs
This is a full-time position that requires a combination of highly developed organizing skills, administrative skills, research ability, relational ability, familiarity with models of community organizing training, experience developing and executing organizing campaigns and base building initiatives to move campaign targets, and great attention to detail for program evaluation and deliverable tracking.
A portion of time will be spent working with Community Change's sister organization, Community Change Action.
This is a 1-year flex position.
Principal Responsibilities:
Organize a base of individuals who are eligible for Guaranteed Income programs in Chicago, Cook County, and other potential target locations, in or out of state.
Advance Community Change's overall strategy to build a direct base of impacted persons by regularly conducting to 1:1s and moving identified persons through an engagement ladder.
Work with grassroots partners to advance local/state policy campaigns that advance wins on critical economic freedom issue priorities with base building/power building and governance implications for the partner and Community Change/Action.
Coordinate rapid response and cross-team Community Change campaigns to develop state or national strategies, actions, and campaigns as necessary.
Provide strategic support, broad campaign training development, and overall coordination for our organizing work in areas of need across the organization.
Support and build the organizing and campaigns training capacity of impacted persons, existing and new partner organizations to build their power to win changes at the local, state and federal levels.
Report and track campaign and partner progress.
Support communications efforts to the field and broader audiences.
Provide additional capacity to inform or implement On-line to Off-line organizing strategy and tactics.
This position reports to: Organizing Director, Economic Freedom
Supervisory Responsibility: N/A
Salary & benefits: Annual salary of $90,000 - $105,000. Community Change also offers an excellent benefits package, which includes 4 weeks of annual paid vacation; additional paid holiday leave between December 24 and January 1 and a Summer break the week of July 4th; 8% employer contribution to retirement account after six months of employment (and 3% employer contribution for the first 6 months); and a choice of generous health insurance plans.
Travel Requirements: Up to 50%.
Classification: Community Change recognizes a staff bargaining unit affiliated with IFPTE Local 70, a union for non-profit workers. This position is included in Community Change's bargaining unit and covered under the terms of the collective bargaining agreement.
Location: This is a remote position, however, the ideal candidate would be willing to relocate to and/or be based in the Chicago metro area. Eastern time zone hours.
Equal Opportunity: Our vision of a better world centers the leadership of impacted people of color to move our work on immigrant rights, economic justice, and racial equity, including a focus on jobs and housing, early childhood care and education, income supports, and immigration reform. We strongly encourage the interest and applications of people of color, women, and people in the disabled and LGBTQ+ communities. Community Change is an Equal Opportunity Employer.
Closing Date of Position: As soon as filled.
As part of our hiring process, we will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.
Click here to learn more about our employee benefits and Community Change's values
Qualifications
Minimum of 5 years of experience in organizing in labor, or other membership based institutions.
Experience developing and executing campaign plans to move targets, and great attention to detail for program evaluation and deliverables tracking.
Relational capacity; ability to work democratically and effectively with diverse groups and people.
Strong team player, familiar with team dynamics and willing to work in a team environment; experience and comfort working as part of a multi-disciplinary and multi-cultural team.
Strong commitment to racial, gender justice and social change.
Excellent written and oral communication skills.
The ability to produce consistent, quality work in a fast-paced environment.
Ability to work at a macro level, keeping in mind the broader vision, while also attending to operational details.
Adaptive work style that includes taking initiative and working independently and also a willingness to meet expectations and deadlines set by others such as a supervisor or team leader.
Capacity and willingness to work some flexible hours and to travel.
Demonstrated ability to conceive and execute creative, breakthrough strategic initiatives to achieve goals.
Comfortable using cloud-based technology including Google Workspace and dynamic databases like Salesforce.
The ability to speak a language used by key constituents is a plus.
$31k-38k yearly est. 15d ago
A - 4-1 746899 - Project Manager
FHR 3.6
Atlanta, GA jobs
** The candidate will primarily work remotely. Candidate may be asked to attend on-site meetings in Raleigh, NC, if needed. Candidate must work EST business hours.**
Our direct client has an opening for Project Manager w/ Child Welfare Exp position # 746899. This position is for 12+ months, with option of extension, and will be worked remote. Candidate may be asked to attend on-site meetings in Raleigh, NC, if needed. Candidate must work EST business hours.
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
Our client is seeking an experienced Project Manager. This management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize, implement, and maintain the various modernization initiative for social services and Medicaid programs. This position will interact with all levels of staff including executive staff.
Responsibilities include but are not limited to:
• Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan.
• Establish a work plan and staffing for project activities, iterations, or phases, and arrange for recruitment or assignment of project personnel.
• Ensure that project goals are in line with business objectives.
• Ensure that project goals are achieved.
• Assign duties and responsibilities to project personnel and define the scope of their authority.
• Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
• Review status reports prepared by project personnel and modify schedules or plans as required.
• Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program.
• Manage multiple Vendor onboarding and identify key requirements needed from cross-functional teams and Vendors.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Manage budget across various workstreams and funding channels for maximum productivity.
• Manage resource allocations and expectations for program.
• Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State Privacy and security requirements.
Skills:
• The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills.
• Experience in communicating in a fashion tailored to the audience and their needs.
• Excellent written communication and presentation skills
• Demonstrates experience in working effectively with all levels of staff, clients, and other IT personnel.
• Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes, and quality for a program.
• Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.
• Ability to build, influence, lead and motivate effective teams towards end results.
Management prefers applicants with the following:
- Candidate with PgMP Certification
- Candidate with Agile (PMI-ACP) Certification
- Experience managing or supervising programs involving Application modernization and modularization projects.
- Experience collaborating with State and Local Government
- Experience in complex, cross-functional team environments
- Knowledge of social services and medicaid programs or similarly complex case management systems
Required/Desired Skills:
Program Management experience managing multiple large complex projects - Required - 3 Years
Experience creating roadmaps for the portfolio - Required - 3 Years
Proven track record of delivering IT projects within budget, scope and schedule - Required - 3 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability - Required - 3 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications - Required - 3 Years
Strong supervision, organizational, interpersonal and time management skills - Required - 3 Years
Demonstrated presentation, training skills, oral and written communication skills. - Required - 3 Years
Solid work experience with project management tools (e.g. Microsoft Project) - Required - 3 Years
Experience with MS Office(Word, Excel and Power point) - Required - 5 Years
Strong organization and analytical thinking skills with experience preparing Project plan for complex business needs. - Required - 5 Years
Ability to communicate effectively at all job levels, use excellent evaluation skills, and ability to relay information in legible reports as required - Required - 5 Years
Experience with Agile Methodologies. - Highly desired
PMI certification Project Management Professional (PMP) - Desired
Experience with Cloud technologies & SaaS applications running on Cloud - Desired
Experience collaborating with Federal, State and Local Government - Highly desired
Experience managing implementation of a statewide IT project - Desired
Experience in establishing and/or implementing governance models for IT modernization efforts - Desired
Experience with projects related to Application transformation and Modernization - Required - 2 Years
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$59k-88k yearly est. 1d ago
Tradeshow and Fulfillment Associate
Smithbucklin 4.2
Chicago, IL jobs
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a : Tradeshow and Fulfillment Associate to join our team in Chicago or Washington DC. Our Event Services unit provides meeting, convention, event and tradeshow management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives.
What You Will Do
* Assist and contribute to the planning of meetings, events, tradeshows and registration (e.g. pre-show mailings, exhibitor customer service, searches for future sites, supplier coordination, sponsor fulfillment and tracking, sponsor correspondence, clerical support and post event support and evaluations)
* Handle financial reconciliation, to include processing invoices, collecting past-due payments and reconciling monthly with our accounting team
* Prepare statistical reports
* Ensure accurate and timely entering of records and information into database system for registration or exhibitor database
* Assist with planning responsibilities for multiple clients and meetings
* Facilitate continuous communication between Smithbucklin units, clients and exhibitors/sponsors, attendees, and suppliers to meet the needs of client organizations
* Oversee and manage temporary staff (data entry, filing, etc.)
This Role Might Be for You If…
* You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
* You have the ability to work both independently and in a team-oriented, collaborative environment
* You have applicable analytical and problem-solving skills
* You possess strong written and oral communication skills
* You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism
* You have demonstrated customer service skills (phone skills, in person, email)
* You have the ability to lift 40 pounds
* You have the ability to travel 10-15%, both domestic and international, and work overtime as needed to attend events and client meetings (may include weekends)
Basic Qualifications
* Bachelor's degree from an accredited four-year institution
* 1-2 years relevant professional experience
Preferred Qualifications
* At least 1 year of experience in an event planning environment is a plus
* Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $50,000 for Chicago and $53,000 for Washington DC.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
$50k-53k yearly Auto-Apply 60d+ ago
Underwriter
Neighborhood Housing Services of Chicago 3.9
Chicago, IL jobs
BASIC JOB FUNCTION Evaluate and analyze mortgage loan requests for all Conventional mortgage products, and Portfolio mortgage products to ensure they meet all investor guidelines, regulatory requirements, and Neighborhood Lending Services (NLS) policies. Approve or deny applications according to the terms of NLS's standards, procedures, regulatory underwriting guidelines, and secondary market requirements while meeting the commitment of delivering high-quality loans that satisfy our applicant's financial needs while mitigating risk.
PRINCIPAL JOB DUTIES & RESPONSIBILITIES
Underwrite mortgage loans in accordance with NLS and investor guidelines and timelines.
Recommend approval, modification and/or denial of loans for potential sale to Freddie Mac, other investors or for retention in the NLS Portfolio.
Complete understanding and adherence to mortgage loan policies, investor requirements, compliance standards and lending procedures; allowing NLS to sell loans directly into secondary markets, correspondent investors, or consider for portfolio lending.
Make recommendations to NLS's Real Estate Loan Policy and update underwriting and quality control procedures to maintain compliance with industry guidelines and standards in a timely manner.
Assist in training processors, loan officers, and other front line origination sources to maintain compliance with changes in guidelines, quality control standards, and policy/procedures.
Actively participate in our pre-close and post-close quality control process and vendor relationship.
Maintains required job skills and core professional competencies. Attends and participates in required educational programs and staff meetings.
Performs other duties as assigned.
COMPENSATION & BENEFITS:
$75,000 annually
Health, vision, and dental insurance
Paid time off
We also offer a team spirit, which strives for excellence in customer service.
POSITION QUALIFICATIONS
Education
Bachelor's degree (preferred).
Experience
Minimum of 3 years of underwriting experience.
Desired Skills
Experience working with Encompass loan software preferred
Experience with automated underwriting systems such as DU/LPA
Familiar with Freddie Mac/Fannie Mae underwriting, and quality control standards
Ability to adapt to change within working responsibilities, be it internal, market, or regulatory driven
Excellent credit analysis skills and knowledge of loan products and policy
Technology: Proficiency in MS Office; database systems.
COMPENTENCIES To succeed in this role, an individual must demonstrate the following competencies:
Ability to work effectively and communicate with management, members, internal/external contacts and vendors.
Ability to perform in a multi-tasked environment while effectively prioritizing workload and maintaining a high level of service.
PERFORMANCE MEASURES:
Timely, courteous, and informative responses and follow-up on customers' requests.
Timely and accurate execution of disclosures.
Applications underwritten according to established guidelines and timelines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms.
The employee may occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is of a typical office environment.
REMOTE WORK POLICY
The Lending Department staff work on a 3/2 schedule requiring a minimum of 3 days in-office, in addition to any in-office time as necessary for important meetings, team meetings, all staff meetings, audits, site visits by funders, agency events, etc., including twice monthly in-person team meetings.
NHS' COMMITMENT TO DIVERSITY, RACIAL EQUITY, AND INCLUSION
Neighborhood Housing Services of Chicago (NHS) is deeply committed to building and sustaining a diverse, equitable, and inclusive organization that reflects the communities we serve. We believe that diversity of backgrounds, perspectives, and experiences strengthens our work and advances our mission. NHS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
$75k yearly 47d ago
Nutrition and Wellness Specialist (CRU)
Oakland Community Health Network 3.6
Pontiac, MI jobs
Under the supervision of the Director of the Crisis Residential Unit, the chef will oversee and execute all components of food service operations, including menu development, grocery purchasing, food ordering, and meal preparation. This role ensures that all CRU food service activities are carried out efficiently and in full compliance with food safety and sanitation requirements.
Essential Functions
Foster a supportive, empathetic, and engaging kitchen environment.
Maintain a clean, organized, and safe workspace.
Plan, order, and oversee daily meal service for up to ___ individuals.
Monitor food preparation, portioning, and presentation.
Supervise individuals involved in kitchen and meal preparation tasks.
Manage kitchen inventory, control costs, and monitor adherence to budget.
Develop modified menus for individuals with dietary restrictions.
Ensure compliance with sanitation, safety, and food storage standards in alignment with State of Michigan Licensing requirements.
Oversee procurement and maintenance of food service equipment and supplies.
Follow Quality Improvement Indicators and all agency policies.
Prepare occasional special meals, snacks, or event-related food as assigned.
Perform other duties as assigned.
Job Requirements and Qualifications
Education: High School diploma or equivalent
Training Requirements (licenses, programs, or certificates):
Valid driver's license and clean driving record
ServSafe or other comparable food preparation certification, required
Experience Requirements:
Prior experience in behavioral health setting.
Minimum of 1 year experience in food preparation and service
Minimum of 1 year experience working with people with disabilities, preferred
Job Specific Competencies/Skills:
Ability to work independently and as part of a team
Excellent organizational and time-management skills
Strong analytical and problem-solving skills
Ability to remain calm and focused under pressure
Empathy and strong ethical standards
Understanding of mental health recovery and the impact of nutrition on well-being
Familiarity with trauma-informed, recovery-oriented care in behavioral health settings
Ability to operate standard office equipment
Effective interpersonal skills with staff, clients, and vendors
Knowledge Requirements:
HIPPA
Microsoft 365
Recipient Right's
Mental Health Code
Medicaid Manual
Regulatory compliance
Oakland Community Health Network's Core Competencies:
Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
Additional Information
(Travel required, physical requirements, on-call schedules, etc.):
Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in an office environment.
Hybrid (onsite/remote) work schedule available.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
$18k-28k yearly est. Auto-Apply 13d ago
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