Customer Service Supervisor jobs at ABM Industries - 6631 jobs

Supervisor- Baggage Customer Service We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Serviceteam in the aviation industry. In this role, youll be responsible for ensuring the safe, efficient, and timely handling of l Customer Service, Supervisor, Baggage, Operations, Service, Leadership, Retail, Property Management

Now hiring! Customs & Froreign Trade Manager Hybrid Work! On-site 3-days/week BASF's Coatings LLC is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and refinish coatings as well as applied surface treatments for metal, plastic and glass substrates for a wide range of industries. Located at our Southfield, Michigan corporate office, you'll be responsible for all customs and foreign trade topics for our coatings business, interacting with CBP officials, legal counsel, and federal agencies. The position will manage the product classifications and audit BASF import activity. As a key leader for the EC business in the region, you directly support all US sites and customer locations to ensure ongoing operations and compliance with all customs and legal requirements. What you'll do: Represent BASF in all customs-related matters before CBP. Accept personal liability for the accuracy of specific Customs documents and other trade related information Serve as BASF's primary interface with CBP officials alongside BASF Legal representatives. Ensure accurate classification of all imported products under the HTSUS. Assign correct values to imported products for submission to CBP. Respond promptly and effectively to all CBP inquiries, both verbal and written. Collaborate with internal and external legal counsel on customs issues. Interpret and implement both existing and new regulatory requirements from CBP and other federal agencies impacting U.S. imports. Advise BASF business units on import planning and regulatory compliance matters. Provide guidance to other BASF functional areas (e.g., Tax, Legal) regarding import planning and regulatory concerns. Compile and distribute import and export statistics related to BASF activities. Oversee CBP programs including duty drawback, Free Trade Agreements, Foreign Trade Zones, and related initiatives. Develop and update internal written policies and procedures (such as Desk Manuals) concerning CBP and other regulatory agency requirements affecting import and export activities. Conduct regular audits of BASF import operations. Advise and assist other BASF global entities on U.S. Customs matters. Maintain comprehensive recordkeeping for all BASF import and export transactions. If you... Bachelor's degree in Supply Chain, Business, or a related field. 5+ years' experience in customs or foreign trade (preferably in automotive or chemical industries). In-depth knowledge of U.S. Customs regulations, import classification (HTSUS), and compliance. Proven experience managing CBP programs (duty drawback, Free Trade Agreements, Foreign Trade Zones). Strong recordkeeping, audit, and regulatory reporting skills for import/export transactions. Ability to advise on import planning, regulatory changes, and compliance for U.S. and global operations. Proven skill in developing and updating internal policies and procedures in line with regulatory agency requirements Demonstrated project coordination and time management, multi-tasking, and delivering on commitments. Must be comfortable in a dynamic setting with diverse personalities. Create your own chemistry with you@BASF At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include: Flexible work arrangements whenever possible Highly competitive retirement savings plan with company match and investment options Well-being programs that include comprehensive mental health support for you and your household family members Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more) Back-up child and elder care with discount programs for families of all ages and stages Mentoring and career development opportunities that allow you to share, learn, and thrive Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. Employee crisis support for when the unexpected happens Access to our BASF wine cellar, employee discounts, and much more! About us As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years! At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger. #belongat BASF Privacy statement BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ************* to report fraud. Equal employment opportunities We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.

We are seeking a dynamic and energetic Bilingual Customer Service Supervisor to lead our customer service team, ensuring excellent customer support by training staff, managing daily operations, handling escalated issues, monitoring performance, and driving performance to meet customer satisfaction goals. Key Responsibilities Team Leadership: Supervise, train, coach, motivate, and evaluate customer service representatives. Operational Oversight: Manage daily workflow, scheduling, and task delegation; implement and improve service procedures. Customer Resolution: Handle escalated customer complaints and complex issues with tact and diplomacy. Performance Management: Monitor team performance, provide constructive feedback, and analyze customer data to identify improvement areas. Policy & Standards: Ensure team compliance with company guidelines, policies, and procedures. Reporting: Maintain records and generate reports on customer service activities and trends. Essential Skills & Qualifications Leadership: Strong ability to motivate, guide, and build a cohesive team. Communication: Excellent verbal and written skills, with the ability to communicate under stress. Problem-Solving: Sound judgment and decision-making for challenging situations. Technical Proficiency: Familiarity with software(Ex. Excel, VOIP, MS Teams) computer applications, and data analysis. Interpersonal Skills: Ability to build rapport and maintain positive relationships. Working Environment & Hours Typically a 40-hour work week, potentially with flexible or shift-based hours. This position requires a dynamic approach to customer engagement, blending computer work with significant phone communication and direct interaction with both internal staff and external customers. You must be comfortable managing complex conversations, including de-escalating upset customers, and prepared to handle inbound calls when necessary. Job Type: Full-time

Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team! What Will You Do: Provide email and phone support to customers to ensure their success Work with customers to understand goals and business processes Provide expert knowledge of our application to the customer Participate in the design of automating features in Jobvite Drive to continually improve our internal process for customer care Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs Document issues using case format in our CRM system and defects in our bug tracking tool Act as a liaison between our Product Management and Engineering teams Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product Develop technical solutions to be posted to both internal and external knowledge base What Will You Bring: A 4 year degree and/or 5+ years of demonstrated industry experience Prior applicable experience in a technical support or professional services environment Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations Working knowledge of enterprise integrations including batch interfaces and Web Services IT systems and networking experience with exposure to underlying security issues Demonstrated analysis, problem solving and troubleshooting expertise Solid understanding of Internet technologies, web servers and web proxy servers Ability to multi-task and perform effectively under pressure Comfortable interacting with all levels of management and roles within the client organization Ability to effectively prioritize and escalate customer issues as required Excellent communication and presentation skills to effectively explain a solution to a customer's problems Detailed, organized and results oriented Ability to learn and assimilate technical information quickly Enthusiasm, strong work ethic and a positive attitude PMP and Salesforce experience a plus What Will You Get: Competitive salary Medical/Dental benefits Solid late stage stock options PTO Paid Holidays An experience you will cherish forever What We Have Accomplished: Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates. Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite. Recent Jobvite Awards & Accolades: 10/2014 Raised $25 Million series "D" funding round Best in Biz Award, 2014 Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014 Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014 Deloitte Fast 500, 2014 SVUS Award for Best Customer Support Team, 2014 Customer Service Department of the Year (Stevie Awards), 2014

Custom report/dashboard creation using Adobe Customer Journey Analytics workspaces Experience creating custom projects in Adobe CJA Strong storytelling & visualization skills to influence design decisions Proficiency in data visualization, demonstrating value without relying on traditional sales data

Job Title: Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: Work-Life Balance: Enjoy Sundays off to rest and recharge. Employee Discounts: Save on a wide range of professional kitchen equipment and supplies. Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship. Paid Time Off: Take the time you need with vacation and sick leave. Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days. Financial Security: Participate in our matching 401k program and plan for the future. What You Will Do: Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email. Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals. Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success. Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products. Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business. Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency. Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation. Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact. What You Will Need: A People-First Mindset: Friendly, helpful, and customer-focused in every interaction. Sales Savvy: Confident recommending and selling products that fit customer needs. Strong Communication: Clear, professional communication in person, by phone, and through email. Time Management: Able to multitask, prioritize, and stay organized during peak store hours. Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably. Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person. Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.

AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. Customs Specialist Job Summary: The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain. Customs Specialist Job Duties/Responsibilities: Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals. Stay updated on changes in customs regulations and communicate updates to relevant stakeholders. Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork. Maintain accurate and organized records of all import and export transactions. Classify products according to harmonized tariff schedules and determine appropriate duty rates. Provide guidance on tariff classifications for new products and changes in regulations. Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance. Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner. Identify and mitigate potential risks related to customs compliance and trade regulations. Implement and maintain effective internal controls to ensure compliance. Customs Specialist Qualifications: Bachelor's degree in International Business, Supply Chain Management, or a related field. Excellent communication and interpersonal skills. Detail-oriented with strong analytical and problem-solving abilities. Excellent interpersonal abilities, including the ability to model professional interactions. Proficient in Microsoft Office Suite and other relevant software. Strong problem-solving skills and attention to detail. Ability to work independently, prioritizing deadlines. Exceptional organizational skills with a keen attention to detail. Dedication to professionalism and maintaining positive relationships. Ability to adapt to changing priorities and handle a fast-paced environment with poise. Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.

Member Experience, Manager Reports to: Vice President of Member Experience About the Responsible Business Alliance (RBA): The Responsible Business Alliance (RBA) is a non-profit coalition of leading companies dedicated to advancing responsible business conduct in global supply chains. The RBA has a Code of Conduct and a range of programs, training, and assessment tools to support continuous improvement. The RBA has a global footprint, with offices in North America, Europe, and Asia. The RBA and its Responsible Mineral, Labor, and Factory Initiatives have more than 600 member companies with combined annual revenues of greater than $8 trillion, directly employing over 85 million people, with products manufactured in more than 120 countries. Position Overview: We are seeking an experienced individual who has an understanding of the RBA Code of Conduct and responsible sourcing to join our dynamic membership team. The ideal candidate will have proven expertise in responsible sourcing, ESG compliance, and an understanding of the RBA Code of Conduct and its tools and services. This is a member-facing role that requires customer service experience along with the ability to manage multiple priorities in a fast-paced setting. Key responsibilities include working with RBA members in understanding the various tools and services of the association (worker voice, audits, risk assessments, member on-boarding, and help desk coordination). This position also involves product ownership of our Learning Management System (LMS) and proprietary Worker Voice platform, ensuring seamless adoption and engagement. Primary Duties and Responsibilities: Provide direct support to corporate members on issues related to RBA tools and services and overall new member onboarding, membership information, understanding the value and use of RBA tools and services, etc. (Please note: RBA has a team of specialized issues management experts for depth in each area, but a high-level knowledge is required to provide an initial response when necessary and how it relates to the use of RBA tools and services). Learn and manage our suite of proprietary platforms offered as member benefits and provide support to members, ensuring adoption across global supply chains. This includes a broad range of topics, covered by approximately 15 platforms. Serve as an expert and Product Owner for two key platforms: (1) Learning Management System (LMS) powered by 3rd-party Docebo platform, and (2) our proprietary Worker Voice platform. Provide platform demos, training sessions, and onboarding for members, suppliers, and new member prospects. Assist with new member prospect development, converting prospects into new members. Ensure smooth member onboarding, enrollment processing, renewals, and troubleshooting for a positive member experience. This pertains to new member companies and new staff at existing member companies. Act as deputy to the Vice President of Member Experience and provide direct assistance to the operations of the membership department. Maintain a proactive approach to advancing tasks and resolving challenges efficiently. Required Experience, Knowledge, Skills and Abilities: Minimum of 4 years professional experience in customer service and responsible sourcing, sustainability, or corporate responsibility (CSR). Bachelor's Degree or equivalent experience Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability and desire to learn and support web-based applications Strong organizational skills to handle multiple activities with competing priorities Excellent interpersonal, verbal, and written communication skills History of working well in team/group setting Able to work independently with a minimum of guidance and take the initiative when tasks or a process needs to be completed or created Desired Experience, Knowledge, Skills and Abilities: Trade association or non-profit organization experience Understanding of RBA tools and services Moderate IT or data analytics skills RBA Benefits, Paid Time Off and Workplace Flexibility: In-Office Hours: Monday - Thursday, Optional Work from Home Friday Mornings, Half Day Friday's Year Round 100% Company Paid Health Insurance (Medical, Dental, Vision). 75% Company Paid coverage for all dependents Annual Company 401K Safe Harbor Contribution Free on-site parking or 100% transit subsidy up to federal maximum 100% Company Paid Premiums for Short Term Disability, Long Term Disability, and A.D.D Insurance Vacation starting at 15 Days Annually, 10 Fixed Holidays, 3 Floating Holidays, Closed between Christmas and New Years, plus sick time and bereavement leave Summer Schedule Flexibility Other Pertinent Information: Anticipated Start Date and Location: Applications will be accepted until the position is filled, with a strong preference for an immediate start. This is an in-office position Monday - Thursday, with Friday a Work-From-Home day each week. The position is located at RBA's Headquarter office in Alexandria, Virginia. Salary commensurate with experience (Exempt Position) Metro/Bus accessible - 1 block from King Street Metro Interested Candidates should apply via LinkedIn and include: Required: Resume Desired: Cover Letter (indicate why you are interested in the position, salary requirements and starting availability). A portfolio attachment would also suffice. Please attach in the same file as resume. RBA Commitment The RBA is committed to creating a diverse work environment. We strongly encourage applicants from varied backgrounds to apply. At the RBA we aspire to be an employer of choice where a mix/range of talented individuals contribute to the team and do their best work. RBA is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.

Core Responsibilities: Serve as the central point of contact for customer inquiries. Provide customer with updated order and delivery status. Assists Contracts/Customer Service Manager in various contractual and legal matters of the division, including reviewing and drafting legal agreements; communicating with various departments on contractual issues; resolving routine and legal administrative issues and questions; drafting correspondence for internal purposes or customers as necessary. Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines. Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements. Make recommendations related to business risk, strategy and account management. Captures contractual documents, distributes copies to appropriate parties and retains them in accordance with internal and/or customer retention requirements. Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete. Responsible for the accurate and timely management of contract activity. Ensure all ERP data is accurate and complete in order to maintain backlog integrity including quantities, schedule and associated dollars. Review of solicitations (including FAR and DFARS) and customer request for quotes. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete. Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy. Coordinates with finance to set up new customer including payment terms and conditions. Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms. Responsible for raising export compliance concerns to the Division Export Compliance Administrator (DECA) when required. May act as backup to the DECA if appointed. Other projects/responsibilities as assigned. Qualifications: Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR). Preferred Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required. Excellent communication skills, (written and oral) with attention to detail. Willing and able to develop long-term relationships internally and externally. Good mathematical/quantitative and analytical orientation. Position requires tact and high degree of diplomacy; proven negotiation skills Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus). Proven success interacting with peers, senior management and other functional areas. Ability to work independently, to multi-task handling simultaneous work assignments and projects, and drive "Lean" process improvements. Education Requirements: Bachelor's degree in Business or related field preferred.

Receive and process customer orders daily via phone (including pre-orders), fax, email, web orders, and EDI transmissions with accuracy and timeliness Monitor and maintain the call desk to process missing orders, load requests, EDI issues, and other Customer Service, Associate, Service, Customer, Manufacturing, Retail

Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare

Join an industry leader that's helping customers dig deeper and reach higher. Altec's JJ Kane Auctions operates nationwide, extending the lifecycle of essential equipment and supporting communities with access to high‑quality used machinery. As our business continues to grow, we're seeking a motivated and service‑driven Supervisor for our Customer Service Team to support title processing at our Birmingham, AL office. As a subsidiary of Altec, we deliver a trusted, knowledgeable, and seamless auction experience for buyers and sellers of specialized utility and construction equipment. What You'll Do As our CSR Supervisor, you'll lead a high-performing team responsible for accurate, timely, and compliant title processing. You will: Oversee CSR team scheduling, staffing, and daily workflow Coach, develop, and hold team members accountable Maintain quality, accuracy, and operational consistency Resolve customer issues with professionalism and clarity Drive continuous improvement and champion better processes Partner with internal teams and external suppliers Support a customer-first, safety-focused culture Key Responsibilities Team Leadership & Performance Supervise CSR team scheduling, workload balance, and staffing coordination. Reinforce company policies and maintain consistent accountability through coaching, feedback, and performance reviews. Approve timekeeping and attendance, including vacation requests. Support disciplinary actions when appropriate. Coordinate staffing needs and production sequences to maximize output. Monitor performance, quality standards, delivery deadlines, and system accuracy. Lead problem-solving for daily operational challenges. Manage 5S practices, facility needs, and equipment condition. Serve as a service leader supporting buyers, sellers, and internal teams. Ensure team members receive required training and support. Foster strong internal and external partnerships, reinforcing customer-first operations. Identify opportunities to streamline processes and enhance productivity. Champion innovation and out-of-the-box problem-solving. Participate in organizational improvement initiatives. Operational Workflow & Quality Customer & Partner Interaction Continuous Improvement What We're Looking For Required High School Diploma required; bachelor's degree preferred. Four years of industry experience or one year in an Altec Group Lead role. Supervisory experience and/or title work preferred. Strong communication, problem-solving, and troubleshooting skills. Proficiency with general PC applications. Valid Driver's License may be required. Why Join Altec & JJ Kane? Family‑owned since 1929 with global reach and local values. Industry‑leading stability, culture, and career progression. Work that supports sustainability by extending the lifecycle of vital equipment. A collaborative, people‑first team environment. Ready to Build a Career With Us? Apply today at ********************** or ************** Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package, which includes: Medical, Dental, Vision and Prescription Drug Program Retirement 401(k) Traditional or Roth Program Options with Company Match Vacation and Holidays Parental Leave Short-Term and Long-Term Disability Leave Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health/Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance Additional Wellness Programs and Rewards Available Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Field Service Supervisor. In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible. Primary Responsibilities: This position mandates that the employee be able to perform all of the following functions: Supervise and develop the personnel of the department Receive and respond to customer requests or inquiries on equipment repairs Assist in determination of needed repairs and the timing of repairs Research information from literature and computer based sources Assign and schedule equipment and personnel to shop repairs Other functions as assigned by necessity This position may perform any combination of the following duties: Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level Foster good employee/management relations Decide upon and administer employee discipline as required Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer Address equipment down time concerns through scheduling repairs at times most convenient to the customer Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations Perform other work related duties as assigned Degrees or Other Special Requirements: Comprehensive knowledge of mechanical repair procedures and their application to equipment repair Thorough understanding of Company/contract practices and policies in relation to the direction of the work force Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity Considerable written and verbal communication skills for the conveyance of instructions Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency Provide superior customer service and product support through management of all aspects of the service department Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers. Proven success in managing and developing staff. Superior interpersonal and relationship building skills Precise documentation, organized, and detail oriented Ability to manage day to day operations Strong verbal and written communication skills. Intermediate computer skills Proficiency with MS office software, Lotus Notes and DBSi Responsible for growing and continuing to improve efficiency Skills / Knowledge / Qualifications: Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company. Why Join the Cleveland Brothers Team Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors. From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service. Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals. At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation $76,200 - $99,128.74 / year Benefit Information Competitive Compensation Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing

Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement. What can you expect to do? Customer Sales Processing Enter and process orders with product, pricing, scheduling, shipping dates within ERP. Partner with manufacturing and shipping departments with any changes. Maintain all open and closed sales files. Distributor Sales Processing Review incoming orders and problem solve any issues with each order. Maintain entry and invoicing for all sales orders. Be the contact for distributor inquiries that correspond with order entries. Sales Support Assist managers and coordinating departments with customer facing issues. Work with Sales, Operations, Engineering about date management, special requests, freight, etc. Assist with continuous improvement projects including lean and kaizen events. What's needed for success? Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors. Experience using iPhone and iPad is a plus. Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred. Experience using manufacturing ERP software, JD Edwards, preferred. Why 4Front? Generous PTO program 11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days) Company sponsored benefits include: Employer contribution to Health Savings Account, up to $1000 Life insurance STD/LTD/AD&D Reimbursement for PPE, including safety shoes and prescription safety glasses UHC Employee Assistance Program All coverage begins on Day 1 of employment!

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a Customer Experience Specialist, in the Kansas, Missouri area! The Customer Experience Specialist is to support the Regional Sales Director in achieving sales quota for the year. As an ambassador for Audio Enhancement, the FSR will assist the Regional Sales Director in sales and customer service needs, as requested, by assisting in the sales process, addressing customer service needs, and in collaboration with the Educational Development team, ensuring the adoption of the Audio Enhancement solution. Duties Include Building relationships with appropriate customers and school support personnel Providing a high level of on-site customer support as needed, including school visits, on-site service, customer trainings, etc. Assisting Regional Sales Directors with presentations and sales functions. Assisting with the Implementation Process and follow up with the customer as appropriate. Developing and fostering reseller relationships, working with new and existing dealers to generate additional sales revenue and market share. Maintains accurate records and participates in required meetings. Requirements 2 to 3 years of direct work experience in customer support or sales support related position preferred. Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques. Strong problem identification and objection resolution skills. Able to build and maintain lasting relationships with customers. Exceptional verbal and written communication skills. Strong presentation skills. Ability to travel 60% with up to 4 days per week on site. Able to perform basic calculations and mathematical figures. Ability to work individually and as part of a team. Experience with customer relationship management software. Must be Authorized to work in the US. Compensation Compensation is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Airlite Plastics is a premier, privately held, family-owned manufacturer headquartered in Omaha, Nebraska. Our family style and personal culture is what makes Airlite an amazing place to grow and build a successful career. Airlite's company values of unquestionable integrity and respect and appreciation for each other are at the core of our success! These values set a strong foundation to build on where we can 'wow' our customers with innovative products and sustainable solutions and continuously improve our processes and efficiencies. Our product lines include rigid plastic containers and lids for food packaging and cosmetics, dry powder scoops, plastic drink cups, shipping containers, industrial strength insulated concrete forms (ICF) and sustainable permeable paving systems. As pioneers in our industry, focused on sustainable solutions, we strive to provide our customers with top-notch service and quality, which aligns with our award-winning products. How would you contribute? This role is a contributing member of our Airlite Plastics team, located in Omaha, NE. As a Lead Supervisor you are a key to the continued growth and success of Airlite. The Lead Supervisor is responsible for coordinating and motivating a diverse group of employees in multiple production areas towards achieving production targets while maintaining high safety and quality standards. Effective communication, conflict resolution and fostering a collaborative environment where each team member's contributions are recognized and valued are central to this role. Essential Duties: Oversee the operation of multiple production areas to ensure continuous and efficient performance. Provide guidance to production leads for manufacturing and operational processes. Act as the escalation point for machine issues, performance improvement needs and conflict resolution within assigned teams. Facilitate resolution of operational, manufacturing and maintenance issues to minimize downtime and prevent operational delays. Identify and address any issues or bottlenecks that may affect production or operations. Identify opportunities for process improvements and implement changes to enhance productivity and efficiency. Identifying individuals who possess the necessary skills, knowledge, and attitude to take on leadership roles and work with senior leadership to develop a leadership pipeline. With guidance from senior leadership, create a plan for employee development. As needed, provide enhanced general leadership support when senior leadership is not present. Conduct safety checks, promote a safe working environment and address safety concerns promptly, ensuring compliance with safety regulations and company policies. Responsible for reporting food safety problems to management. Other duties and audits as assigned. Do you have what it takes? Airlite Plastics is a versatile employer; complacency is not one of our strengths! We work hard each day to ensure that equipment efficiency and customer satisfaction never leave our line of sight. Successful candidates for the role will possess the following: Associate's degree (A. A.) from two-year college or technical school, three years of successful front-line supervisor experience or equivalent combination of education and experience. Passing of the Munsel Hue Color Assessment. Ability to read and interpret documents such as safety rules, instructions, and manuals in English; ability to speak effectively with company employees and other leaders in English. Capability to utilize problem-solving skills Must be able to work well with others, build partnerships and support team members. Able to utilize interpersonal and communication skills in daily work. Must be self-motivated and positive. Flexible and adaptable. Display highest ethical standards. Detail oriented, with the ability to multi-task in a fast-paced environment. Upholds and supports organizational goals and Core Values. Basic computer skills with the ability to operate Microsoft Office products. Ability to maintain regular and reliable attendance. Takes initiative and asks for help when needed. Supervisory Responsibilities: Lead assigned teams through daily operational tasks and success measures. Engage in training, coaching, mentoring, influencing and oversight of assigned work groups. Using servant leadership principles, model the company core values as they pertain to established policies, procedures and state law. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hand dexterity to operate office equipment including computer keyboards; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The noise level in the office work environment is typically quiet; when visiting the production floor the noise level may be loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our Core Values Drive Us! Do you conduct yourself with unquestionable integrity? Do you demonstrate respect and appreciation for those around you? Are you innovative and strive to challenge the status quo? Do you strive for continuous improvement and to deliver the "wow"? factor? Do you care about environmentally sustainable solutions? Do you take meaning and pride in a job well done? What's in it for you? As a Full-Time employee, you will be eligible for the following benefits: Health, dental and vision insurance Company paid life insurance Company paid short term disability Generous 401k match Generous Time Off Annual company activities

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. "MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing. Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.