Field Supervisor jobs at ABM Industries - 736 jobs

The Field Supervisor, Janitorial, is responsible for the direct oversight of employees of a designated account and/or on a designated shift. This includes ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constant patrolling of the Terminal, Ramp & Cargo Area.

A leading medical technology company is seeking a Field Reimbursement Manager for the West Coast (US) to support reimbursement and market access needs. The role involves training customers on billing practices and managing Patient Access Programs. Candidates should have a Bachelor's degree and at least 3 years of experience in reimbursement or market access. Strong communication skills and an understanding of US healthcare reimbursement mechanisms are essential. Competitive compensation up to $150,000 annually, plus benefits. #J-18808-Ljbffr

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Field Service Supervisor. In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible. Primary Responsibilities: This position mandates that the employee be able to perform all of the following functions: Supervise and develop the personnel of the department Receive and respond to customer requests or inquiries on equipment repairs Assist in determination of needed repairs and the timing of repairs Research information from literature and computer based sources Assign and schedule equipment and personnel to shop repairs Other functions as assigned by necessity This position may perform any combination of the following duties: Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level Foster good employee/management relations Decide upon and administer employee discipline as required Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer Address equipment down time concerns through scheduling repairs at times most convenient to the customer Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations Perform other work related duties as assigned Degrees or Other Special Requirements: Comprehensive knowledge of mechanical repair procedures and their application to equipment repair Thorough understanding of Company/contract practices and policies in relation to the direction of the work force Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity Considerable written and verbal communication skills for the conveyance of instructions Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency Provide superior customer service and product support through management of all aspects of the service department Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers. Proven success in managing and developing staff. Superior interpersonal and relationship building skills Precise documentation, organized, and detail oriented Ability to manage day to day operations Strong verbal and written communication skills. Intermediate computer skills Proficiency with MS office software, Lotus Notes and DBSi Responsible for growing and continuing to improve efficiency Skills / Knowledge / Qualifications: Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company. Why Join the Cleveland Brothers Team Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors. From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service. Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals. At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation $76,200 - $99,128.74 / year Benefit Information Competitive Compensation Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing

Establish and maintain strong client relationships with a positive customer service orientation. Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. Prov Field, Supervisor, Aviation, Cleaning, Staff, Client Relations, Property Management, Business Services

The Field Supervisor - Janitorial are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a stan Janitor, Supervisor, 1st Shift, Field, Property Management, Business Services

The Field Supervisor - Janitorial are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a stan 2nd Shift, Janitor, Supervisor, Field, Property Management, Business Services

The Field Supervisor - Janitorial are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a stan 3rd Shift, Janitor, Supervisor, Field, Overnight, Property Management, Business Services

The Field Supervisor, Janitorial, is responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a stand Janitor, Supervisor, 1st Shift, Field, Property Management, Business Services

The Field Supervisor, Janitorial, is responsible for the direct oversight of employees of a designated account and/or on a designated shift. This includes ensuring that productivity levels and customer service requirements are being met. This is a st 2nd Shift, Janitor, Supervisor, Field, Property Management, Business Services

The Field Supervisor - Janitorial are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

The Field Supervisor, Janitorial, is responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes. For more information, visit *********** The Cabin Services Supervisor plays a critical role in ensuring a clean, safe, and welcoming environment for passengers aboard commercial aircraft. This position oversees a team of cleaning professionals responsible for servicing aircraft cabins at one of the nation's busiest airports. The Supervisor will provide leadership, operational oversight, and quality assurance to maintain high standards of cleanliness and compliance with aviation industry requirements.

The **Field Supervisor - Janitorial** are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area. **Shift** : 1st shift: **6:00am-2:30pm** **PAY** $22.00 Per Hour The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members (************************************************************************************************************************ **POSITION RESPONSIBILITIES** -Assist with the training of the cleaning team. -Oversee and perform cleaning operations in assigned building. -Manage security of keys and access cards for the property. -Report work orders for maintenance. -Oversees quality of jobs and confirms completion with Manager. check supplies, equipment, and chemicals weekly. -Complete order forms completely and accurately. -Coordinate equipment usage and inventories. -Manage daily employee lunches and breaks. -Maintain daily shift report for managers. -Perform basic administrative, payroll and Attendance functions (as required). -Maintain communication with Account Managers to monitor and maintain optimum staffing levels. -Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks. -Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance. -Work with leadership to ensure all callouts are covered. -Accommodate increased / decreased client staffing requests. -Manage the No-Fault Attendance Policy. -Performs other duties as assigned or requested. **KNOWLEDGE, SKILLS & ABILITIES** -Good communication skills both written and verbal. -Two (2) years of Janitorial Supervisor experience is preferred and required. -Proven ability to manage a large team and/or staff. REQNUMBER: 134814 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description Supervise the activities of associates in Service Bureau production department. Responsible for all equipment functionality and respective maintenance/repairs. Responsible for accurate inventory of materials to ensure production needs are met. ► Key Areas of Responsibility Supervises the Service Bureau associates and Lead(s). Responsible for all Service Bureau equipment and its upkeep. Coordinates all workflow and responsibilities for Service Bureau. Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures. Maintains correct inventory records for warehouse and workflow areas. Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences. Coordinates cycle counts and other inventory counts as needed. Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally. Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions. Communicates any problems or quality issues, due to printing, laminating, or shipping errors to the appropriate individuals. Double checks all shipments leaving the production facility for any errors before arriving to the customer. Keeps all work areas safe, clean and in good condition. Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe allotted. Makes suggestions for procedural changes and enhancements to insure a process of continual improvement. Recruit, train, supervise, develop, and conduct performance reviews for department staff. Other duties as assigned by management. Qualifications ► Key Qualifications Must have a high school diploma or GED equivalent. Bachelor's degree in business or related field preferred. Five years' related experience in production/printing industry required. Must have at least 5 years' previous supervisory experience. Must have good verbal, written and interpersonal communication skills. Must have intermediate PC skills in Microsoft Excel, Microsoft Word, and Outlook. Must have previous experience in an ERP software system. Ability to embody and reflect Vestcom's core values ► Additional Requirements Use of appropriate Personal Protective Equipment is required Compliance with Company policies concerning maintaining a drug free workplace is required Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled

Borden Dairy is seeking a highly analytical, detail-oriented, and results-driven professional to join our team as Fleet Supervisor. In this pivotal role, you will be responsible for assisting the Fleet Manager in achieving the Fleet Manager duties an Fleet, Continuous Improvement, Supervisor, Operations, Transportation, Mechanical, Manufacturing

false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 FACTORY UNLIKE ANY OTHER The American Leather factory is unique in the furniture industry. It allows us to create custom luxury furniture in Dallas, Texas, and deliver it to consumers' homes via our retail partners in about 30 days. Blending the best in technology, efficiency systems, and state-of-the-art craftsmanship allows us to offer the most beautiful styles, innovative mechanisms, and various custom options. Each valued operations team member is key to upholding American Leather's commitment to quality, workmanship, and service. We look forward to receiving your application to join our exceptional team. SUMMARY We are seeking a hands-on and results-driven Manufacturing Floor Supervisor to oversee production activities on the manufacturing floor of our high-end furniture facility. This role is responsible for managing a team of skilled workers, ensuring production schedules are met, maintaining high-quality standards, and promoting a safe and efficient work environment. The ideal candidate will have a background in manufacturing, strong leadership skills, and experience in luxury or custom furniture production. PRIMARY RESPONSIBILITIES: Executes the daily production schedule maintaining high standards of manufacturing operations to ensure products conform to established quality standards. Achieve optimum productivity and employee efficiency levels with least amount of overhead and raw material costs. Directs and monitors section leads to accomplish goals of the production schedule, consistent with established manufacturing and safety procedures. Act as liaison between department management/subordinate levels, as well as to inform personnel of policies and procedures and all matters that affect their performance. Works in collaboration with Human Resources to ensure employee retention, training and development, and capacity levels. Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, and company safety regulations. Recommends changes to improve productivity and reduce cost and scrap, monitor scrap and rework data. Implements and maintains production standards. Implements various programs essential to manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.). Responsible for completing (sewing) projects according to production schedules and send them to shipping Propose, develop and implement optimal and cost-effective manufacturing processes and methods for furniture manufacturing, interacting directly with Engineering and Product Development Efficiently manage manpower and equipment (capacity) according to production schedules and customer needs Assign employee's shifts and department hours of operation to fulfill production activities in a cost-effective and efficient manner Conduct periodic performance and attendance evaluation of direct reports and communicate progress to management and HR Motivate direct reports and collaborate with peers to achieve common company goals while developing skills and promoting a good working environment among employees. Coordinate the manufacturing launch of new/revised products including establishing production standards, reviewing bill of materials (BOM's), training team members and evaluating results Apply statistical analysis methods and perform product/process analysis for cost reduction, quality improvement, and improved efficiency Identify problems and propose solutions to reduce waste and cycle time, providing business solutions to improve bottom-line results Evaluate and improve operational processes, reducing or eliminating non-value-adding activities Track production flows, prioritize manufacturing activities and execute plans established from upper managers as a result from team collaboration Oversees proper equipment operation and operator's maintenance routines to avoid equipment malfunction or damages Perform miscellaneous duties and projects as assigned and required. MINUMUM REQUIREMENTS High school diploma or equivalent; an associate's or bachelor's degree in Manufacturing Management, Industrial Engineering, or a related field is preferred. 5+ years of experience in a manufacturing environment, with at least 2 years in a supervisory or leadership role. Experience in high-end or custom furniture manufacturing is highly desirable. Availability to work flexible hours, including overtime and weekends, as required by production demands. Strong understanding of workplace safety practices and regulations. Bilingual is a plus

This Supervisor role is responsible for the direct oversight of an assigned account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. This is a full-time position. Strongly prefer-previous Supervisor / Janitorial and Airport background along with Bilingual abilit

Main Duties & Responsibilities Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items. Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required. Ensures customer is kept up-to-date on the status of his/her work, including revised estimates. Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time. Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers. Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator). Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty. Participates in service meeting at the branch. Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid drivers license Good computer skills with Microsoft applications. Not Required but Highly Desired Criteria Extensive industry specific equipment familiarity and service skill. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing C: Sitting F: Walking O: Feeling O: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.

Under minimal direction provides assistance and support to the Service Manager in providing direction and support to the Field Service staff. Incumbent is responsible for the coordination and project management of Machine Tool installation and repair. As a Field Service Supervisor the incumbent is responsible for providing technical support and assistance to the Field Service Staff for troubleshooting, repair and upgrade for internal/external customers ensuring customer development, retention and satisfaction. As a member of the management team the incumbent is responsible for the efficiency and productivity of the Service Department and strongly supports teamwork in supporting sales efforts. Incumbent works closely with their supervisor in coordinating development and performance management of the Field Service Staff. Based on business need incumbent will continue to be responsible for the troubleshooting and repair of customer equipment and will share in the work load to ensure customer satisfaction and retention. This position is classified as Non-exempt in accordance to the FLSA Guidelines. The job responsibility of performing installation, troubleshooting and repair is 20% or greater of the incumbents work time resulting in eligibility for overtime wages. Incumbent must follow the company guidelines for non exempt hours worked and absence. Essential Responsibilities and Accountabilities: Assist the Service Manager in providing leadership and daily direction to the Field Service Team. Works closely with management for Service staff development and performance management. Works closely with their supervisor and Corporate Human Resources in the recruitment, interviewing and selection of Field Service Technicians. Monitor and ensure service team maintains appropriate technical skills for optimum efficiency and utilization. Manages the Service Apprentice new hires through the 18-month program through graduation. Ensures all training program criteria is met. Assists in the development and the daily management of the department budget. Prepares operation reports as required, reviews for trends and efficiency opportunities. Provides assistance and/or performs dispatch requirements to meet the customer need and establishes priority of customer calls. As a member of the management team conducts department meetings and ensures all company communications are flowed down to ensure company information is received and understood. Frequently reviews “open issues” and expedites resolution. Assist Service Technicians and Engineers with more complex and demanding service jobs. During peak work periods, vacations, illnesses, etc. performs routine service calls to ensure timely resolution of customer service needs. Manages a machine checklist process to catch elementary potential problems early and eliminate return visits to address undetected problems. Works with service manager to review machine installation sheets prior to machine installation to ensure Service Tech/Eng. is appropriately prepared. Performs appropriate and timely communications to the customer for machine installation and ensures the customer receives all necessary technical and machine documentation. Personally attends to dissatisfied customer service issues for timely resolution ensuring customer satisfaction. Continually improves processes and procedures that will enable better service to our customers, support a 24/7 service support environment, and department profitability. Participates in the management of the division showroom and ensures efficient and orderly operations and acceptable appearance. Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material. Accountable for maintaining technical service skills at the highest level by attending builder training. Based on business need, assists, supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs. Qualifications Essential Qualifications: Associates Degree in Business Administration or the equivalent in experience and formal coursework developing management skills, leadership, and team building. Minimum 2 years' experience demonstrating leadership and team building skills. Formal education/training in the troubleshooting, repair, and installation of CNC Machine Tools. Minimum 10 years' experience demonstrating the knowledge of servicing CNC machine tool products. Ability to maintain professional conduct when dealing with customers, builder representatives and staff Good business writing and documentation skills. Excellent interpersonal communication skills. Demonstrated self-starter and effective use of organization and planning skills. PC literate and skill efficiency in job related software/programs. Ability to participate as a member of a team, crossing department and divisional lines. Working Conditions: Office & manufacturing work environment which includes moving mechanical machine parts, potentially loud equipment, with exposure to a variety of non-hazardous and hazardous chemicals and airborne particles. Hands on work with machine tool equipment. LCD viewing and key entry Internal/external customer communications with vendor contact