Accounts receivable specialist jobs in Rochester Hills, MI - 387 jobs

A leading company in the transportation industry is seeking an Executive Director, Business Unit Controller to oversee global accounting, financial reporting, and compliance with U.S. GAAP. The ideal candidate will have over 10 years of experience, including leadership roles, particularly within Big Four firms. Responsibilities include managing audit relationships, establishing internal controls, and leading strategic financial initiatives. A strong communicator with a commitment to excellence and the ability to thrive in dynamic environments will succeed in this role. #J-18808-Ljbffr

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NSF is looking for a detail-driven, customer focused Accounts Receivable Representative I to support our accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact. #LI-EA1

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. Impact You'll Make This role plays a critical role in driving the firm's cash flow performance while protecting and strengthening client relationships. You will own and optimize the end-to-end collections process, serve as a key connector between Finance, client-facing leadership, and Legal, and deliver clear, measurable improvements in A/R aging, DSO, and overall collections effectiveness. Own and drive the firm's collections strategy, ensuring timely resolution of outstanding invoices and consistent cash collection. Improve visibility and accountability across A/R by proactively managing aging, prioritizing high-risk accounts, and escalating issues appropriately. Strengthen collaboration between Finance, client-facing teams, and Legal to resolve billing disputes efficiently and professionally. Serve as a trusted partner to leadership by delivering actionable insights through reporting, analysis, and recommendations. Lead process improvements and technology enablement initiatives that modernize and scale the collections function. What You'll Do In this role, you'll manage day-to-day collections activity while partnering cross-functionally to resolve issues, mitigate risk, and improve processes. Accounts Receivable & Collections Own the end-to-end collections process for outstanding invoices, including routine follow-ups, escalations, and resolution. Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts. Maintain regular client contact via email and phone to confirm invoice receipt, resolve questions, and secure payment commitments. Track and document all collection activity, maintaining clear records of client communications and payment status. Internal Coordination Partner closely with Project Managers, Managing Directors, group COOs, and client service teams to resolve billing disputes and unblock delayed payments. Escalate materially past-due accounts to Finance leadership with clear recommendations, including payment plans, work holds, or further escalation. Provide timely and accurate A/R status updates to stakeholders, including weekly or monthly aging summaries. Assist in establishing and refining credit and collections policies aligned with a professional services environment. Escalation & Legal Coordination Identify accounts requiring escalation and coordinate next steps with the internal Legal team. Prepare detailed account documentation and history for referral to outside collections counsel when necessary. Act as the primary point of contact with outside counsel through resolution, settlement, or write-off. Reporting & Process Improvement Partner with implementation consultants to support the successful launch of HighRadius in 2026. Serve as the subject matter expert for the HighRadius platform post-implementation. Produce regular reporting on A/R aging, DSO trends, and collections performance for Finance leadership and group COOs. Identify root causes of delayed payments and partner with Finance to improve billing and collections efficiency. Support month-end close activities related to A/R reserves, write-offs, and audit support. What You Bring This role requires a strong foundation in accounts receivable, professional judgment, and the ability to navigate sensitive client situations with confidence and professionalism. Bachelor's degree in Finance, Accounting, Business, or a related field. 5+ years of experience in accounts receivable and collections, preferably within a professional services environment. Demonstrated experience managing sensitive client communications related to payment and billing issues. Strong understanding of A/R aging, collections workflows, and escalation processes. Excellent written and verbal communication skills, with the ability to engage effectively with senior internal and external stakeholders. Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously. Preferred Qualifications Experience with collections platforms such as HighRadius, Billtrust, Tesorio, or similar tools. Experience partnering with legal teams or outside collections counsel. Familiarity with professional services billing models (time & materials, retainers, fixed fee). Experience with ERP systems such as Workday, NetSuite, Sage Intacct, or similar. How You'll Thrive Success in this role comes from balancing persistence with professionalism, structure with flexibility, and financial discipline with strong client relationships. Demonstrate strong attention to detail, follow-through, and sound judgment. Exhibit professional persistence while maintaining positive, respectful client relationships. Communicate clearly and escalate issues thoughtfully and appropriately. Operate with a process-oriented, continuous-improvement mindset. Thrive in a fast-paced, performance-driven environment with clear goals and measurable outcomes. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success. en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. Primary Duties /Responsibilities: * Engage with the Technical Customer Advisor to understand when a job has been carried out. * Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. * Escalate to Technical Customer Advisor for speedy resolution in the event of issues. * Create and issue the invoice. * Respond to any billing queries (that would first come through the Customer Technical Advisor). Qualifications Education / Experience / Background: * Invoicing and/ or other financial experience * Experience of using computer invoicing systems or similar * Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding * High School Diploma Knowledge / Skills / Abilities: * Very numerate * High attention to detail * Very organized and efficient * Knowledge of, or ability to build knowledge of, the hazardous waste business * Able to work collaboratively across different functions and to secure help from colleagues Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.

Accounts Payable / Office Assistant Location: Sterling Heights - 38200 Schoenherr Rd., Sterling Heights, MI, 48312 Job Description: We are seeking a detail-oriented and organized Accounts Payable / Office Assistant to join our team. The ideal candidate will be responsible for processing invoices, reconciling vendor statements, and assisting with general office tasks. Responsibilities: Process invoices and expense reports Reconcile vendor statements Assist with month-end closing procedures Maintain accurate and organized financial records Answer phones and direct calls as needed Assist with other office tasks as assigned Qualifications: High school diploma or equivalent Prior experience in accounts payable or general office administration Proficient in Microsoft Office Suite Strong attention to detail and organizational skills Excellent communication and interpersonal abilities

Treva is a supplemental staffing agency located in metro Detroit, Michigan. We partner with multiple health care organizations throughout the United States to fill needs for contract, contingent and/or direct hire positions. Put our passion of matching professional candidates with incredible opportunities to work for you! SHIFT DETAILS Days No weekends SUBMISSION REQUIREMENTS Medical Billing Experience-Required Hospital/ Facility Billing Experience- Required Really looking for temp to perm placement COVID VACCINE REQUIRED by 1/4/2022 If working collaboratively with an established agency to secure your next career move is intriguing to you - send your resume today! An experienced recruiter will contact you to determine what YOUR needs and career goals are. We will work together as a team to find the best position that suits your needs. Treva offers competitive packages, a supportive and encouraging culture, and a team of professionals that want to see you succeed! Our goal is to establish and maintain a relationship with our candidate that allows us to be your go-to resource for any and all career moves! For a complete list of open positions, please visit ************************************************

Accounts Receivable Specialist Company: Neighborhood Service Organization Neighborhood Service Organization (NSO) is a non-profit organization dedicated to providing comprehensive and compassionate services to individuals and families in need. We are seeking an experienced Accounts Receivable Specialist to join our growing team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a passion for making a positive impact in our community. Key Responsibilities: - Maintain and manage the Accounts Receivable system, ensuring accurate and timely processing of payments - Monitor and follow up on any outstanding balances, working with clients to resolve payment discrepancies and outstanding invoices - Prepare and submit invoices and statements to customers in a timely manner - Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted - Collaborate with other departments to resolve any billing or collection issues - Prepare monthly reports on collection activity, aging reports, and cash flow projections - Assist with the development and implementation of new policies and procedures to streamline the accounts receivable process - Respond to customer inquiries and provide exceptional customer service - Maintain accurate and complete records of all transactions and interactions with customers - Keep track of any delinquent accounts and initiate collections procedures as needed - Other duties as assigned. Qualifications: - Minimum of 2 years of experience in accounts receivable or related field - Strong understanding of accounting principles and procedures - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and experience with accounting software - Ability to multitask and meet tight deadlines - Strong attention to detail and accuracy - Experience working with non-profit organizations a plus - Bachelor's degree in Accounting or related field preferred. Benefits: - Competitive salary based on experience - Health, dental, and vision insurance - Generous paid time off and holidays - 401(k) retirement plan - Professional development opportunities - Positive and supportive work environment. NSO is an equal opportunity employer. We value diversity and inclusivity in our workforce and encourage people of all backgrounds to apply. Join our team and make a difference in the lives of those in our community. Apply now!

Job Title: Medical Biller and Office Manager Job Type: Full-time We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards. Key Responsibilities: Medical Billing & Coding: Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments. Submit insurance claims and follow up on outstanding claims. Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies. Monitor and track patient accounts to verify that payments are made timely. Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules. Maintain accurate and up-to-date patient billing information and files. Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals. Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations. Office Management: Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings. Supervise and train administrative staff, providing guidance and support. Manage patient appointments, ensuring timely and accurate scheduling. Maintain a clean, organized, and efficient office environment. Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services. Handle general office correspondence, including emails, phone calls, and mail. Prepare reports and assist with budgeting for office operations and expenditures. Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information. Additional Responsibilities: Assist in developing and enforcing office policies and procedures to streamline operations. Collaborate with healthcare providers and management to ensure effective communication and patient care. Handle patient inquiries related to billing, insurance, and office procedures. Manage and resolve conflicts, complaints, and issues within the office environment. Qualifications: High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus. Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting. Strong knowledge of medical terminology, insurance codes, and billing procedures. Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools. Ability to handle sensitive and confidential information with discretion. Excellent organizational, communication, and multitasking skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. Knowledge of HIPAA and healthcare compliance regulations. Leadership skills and experience managing a team are highly preferred. Benefits: Competitive salary. Health, dental, and vision insurance. Paid time off (PTO). Retirement plan options. Continuing education opportunities. If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!

Job Description SUMMARY: The overall function of the Accounts Receivable Specialist is to process and manage payments received and to provide related accounting and administrative support. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. · Maintain up-to-date billing system. · Prepare, verify, and process invoices. · Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail. · Carry out billing, collection, and reporting activities according to specific deadlines. · Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. · Monitor customer account details for non-payments, delayed payments, and other irregularities. · Research and resolve payment discrepancies. · Review AR aging to ensure compliance. · Maintain accounts receivable customer files and records. · Process credit card payments and prepare bank deposits. · Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity. · Assist with month-end closing. · Protect organization's values by keeping information confidential. · Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001 Follows all safety, housekeeping (5S) and company policies and procedures. Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or GED; Associates Degree equivalent from a two-year college or technical school preferred. Minimum of one to three years' experience in an accounts receivable role. Knowledge of general accounting principles, regulatory standards, and compliance requirements. Ability to calculate, post, and manage accounting figures and financial records. Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail, and ability to contain confidentiality. Excellent analytical, problem solving, and decision-making skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly spend long hours sitting and using office equipment and computers. Regularly spend long hours in intense concentration reviewing and entering financial information into a computer. Occasionally lift 5-10 pounds. Powered by ExactHire:188166

Absopure is an equal opportunity employer. This position is primarily responsible for the collection of accounts receivable, clearing deductions and assisting customers. Understand the company's business activity, Accounts Receivable and Billing System. Daily invoicing and cash receipts entry and posting. Follow-up on delinquent A/R and resolve problems. Follow-up on unauthorized deductions. Document all conversations with customers. Update Marketing & Sales Authorization forms with bill-back, advertising, and other deductions taken. Reprint customer requested invoices and mail/fax as necessary. Prepare monthly Broker commissions reports & interact with brokers and customers. Other Duties as assigned We offer an excellent benefits package that includes Health Insurance, Dental Insurance, Vison Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!

Dykema Gossett PLLC, a leading national law firm, is seeking to hire an experienced Billing Coordinator who will be responsible for timely, efficient and accurate client Billing and E-Billing. Works closely with assigned group of attorneys to facilitate client billing according to established guidelines and attorney requests within policy. Works closely with Billing leadership, collaborates with E-Billing, Accounts Receivable, and Pricing colleagues, other members of the Finance and Administrative Departments and attorneys to identify and resolve inquiries. Position is open to all our office locations. ESSENTIAL DUTIES AND RESPONSIBILITIES Create client prebills and upload to Prebill Manager. Review and collaborate on attorney prebill edits and generate client bills timely, efficiently and accurately in compliance with client billing guidelines and firm policy. Distribute invoices to clients via E-Billing system and other methods. Coordinates with E-Billing Team, third party systems, billing attorneys, and clients to mitigate issues with uploads, rates, timekeepers, and budgets to ensure a seamless end-to-end process. Become an expert on client engagement letters and billing guidelines to ensure compliance and promote accelerated billing and collections. Coordinate regarding client work-in-progress write-downs, obtaining proper approval per policy and forwarding for processing. Organize and maintain client billing and instruction files for each billing attorney and client account, implementing recordkeeping methods to increase efficiency and continuity. Develop and maintain appropriate reports internally and for clients, include spreadsheets, charts, summaries and expense backup. Identify unusual situations, gather information, trouble-shoot, and recommend opportunities for improvement. Responsible for research and resolution on ad-hoc projects and assignments as they arise. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Five years of experience in legal Billing strongly preferred, or comparable legal experience. Bachelor's degree preferred. Understanding of all end-to-end aspects of client revenue accounting. Experience with Aderant Billing, Prebill Manager, and client E-Billing platforms strongly preferred; experience with software such as Billblast and other revenue-cycle software a plus. Must be proficient in MicroSoft Office Suite, particularly Word, Excel and Outlook. Excellent attention to detail. Excellent written, verbal and interpersonal communication skills required. Pro-active, inquisitive and analytical problem solver. Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members. Effective client management skills with a record of providing excellent customer service. Requires flexibility and ability to manage time, organize and prioritize workload effectively. Great Benefits for Great People Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued. The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity. EEO STATEMENT It is the Firm's policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual's age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm's goal of furthering the principle of equal employment opportunity. E-Verify Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Job DescriptionDescription:NEW YEAR! NEW CAREER WITH J&B MEDICAL!!!OUR MEDICAL BILLING TEAM KEEPS GROWING!!!!APPY NOW! - Full Benefits after 30 Days!! PTO after 90 Days! and MORE!!!! The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. In addition, this position provides leadership to billing employees through monthly reviews, coaching and problem solving. TARGET START DATE IS FEBRUARY 18TH. ARE YOU READY TO MAKE A MOVE?? Essential Functions: · Review and approve write-off requests - identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager's attention · Assist billing manager with identifying payer claim processing issues and working with payers to resolve. · Compose and meet with staff for 90-day and annual performance reviews. · Assign and monitor overtime projects · Monitor daily billing functions and ensure timeliness and completion. (Track and maintain active worksheets, weekly denial reports, assurance queues) · Review aging regularly to identify payers that have had significant increase in aged balances. · Answer staff questions and concerns as needed. · Identify and research system issues; open and follow up on support tickets as needed · Maintain HDMS tables including: product adds, bill code updates, non-payment codes, allowable updates · Monitor private pay and collections process including running applicable reports for staff to complete. · Monitor phone queue and voicemails to ensure appropriate coverage and timeliness of returning calls. · Meet with billers to discuss aging and productivity results · Run reports and provide to clerical staff (moveable rejections and deductibles, product return refunds, non-automated POTA, and sequestration) · Assist with special projects as necessary Supervisory Responsibilities: With the guidance of the Billing Manager, this position supervises a team of 25+ who handle the complex work of collecting payments from hundreds of payers. Position Type: This is a full-time in office position, with the expectation of maintaining a regular work schedule. We are located in Wixom, MI. It is understood that the person in this position will routinely work longer hours to meet demands of the role. Occasional evening and weekend work may be required. ***Upon satisfactory training hybrid may become available Travel: Local day travel may be required on occasion. Requirements: Required Education and Experience: Minimum of 5 plus years healthcare billing in an environment with a complex, high-volume revenue cycle Five plus years in a supervisory/leadership role Good understanding of the nuances of DME billing Five plus years experience with hands on billing and denials Knowledge & experience with Multi State Insurances as well as private. * Please note: This is a full-time direct hire position. No agencies please

As a Late Stage Collections Specialist, you will work with borrowers who are significantly delinquent (typically 90+ days past due) on their mortgage payments. Your focus will be to engage, educate, and guide borrowers toward positive resolution, whether through reinstatement, loss mitigation, or foreclosure alternatives-always with a strong emphasis on compliance, compassion, and client experience. WHAT YOU WILL BE DOING * Proactively contact borrowers in late-stage delinquency to review account status and recommend appropriate resolution strategies.• Explain UWM's available workout and loss mitigation options, including repayment plans, loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.• Document all communications and borrower activities thoroughly and accurately in servicing systems (e.g., MSP).• Collaborate across internal teams including Foreclosure, Loss Mitigation, Legal, and Compliance to ensure timely and effective handling of defaulted accounts.• Follow regulatory guidelines from CFPB, RESPA, FDCPA, and investor requirements (e.g., Fannie Mae, Freddie Mac, FHA).• Prepare accounts for foreclosure referral or suspension based on borrower responsiveness and eligibility.• Deliver a best-in-class borrower experience with empathy and professionalism during difficult conversations.• Meet or exceed individual and team performance metrics while upholding UWM's culture of excellence. WHAT WE NEED FROM YOU Must-Have Qualifications:• High school diploma or equivalent (GED)• 2 years of experience in mortgage servicing, default collections, or loss mitigation• Strong knowledge of MSP, foreclosure processes and late-stage delinquency regulations• High attention to detail and ability to manage sensitive, time-critical accounts• Excellent verbal and written communication skills• Ability to thrive in a high-volume, compliance-focused environment• Strong computer skills; comfort with Microsoft Office and mortgage servicing platforms (e.g., MSP) Nice To Have Qualifications: • Associate's or Bachelor's degree in Business, Finance, or related field• Experience with Fannie Mae, Freddie Mac, FHA, or VA loss mitigation guidelines• Bilingual skills (especially Spanish)• Familiarity with UWM systems and servicing workflows THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. Uses automated internal systems to identify and monitor overdue accounts Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations Prepare customer accounts for Final Notice and Cancel Non-pay Reconcile payment history Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. Collects and posts payments to customer accounts Records pertinent data on collection efforts and customer financial status in database Research misapplied payments Manage non-routine problem solving and conflict resolution to offer excellence in customer relations Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: Excellent verbal and written communication skills Proficient in Microsoft Office Suite or related software Basic understanding of local, state, and federal debt collection laws Basic understanding of principles and processes of customer service Ability to perform customer needs assessments and to consistently meet service quality standards Excellent time management skills Ability to identify issues and creatively solve problems Ability to learn and use relevant machinery and technology Associate degree in Business or related field or equivalent working experience required Inbound/Outbound call with ACD phone tree experience required Three years of experience in credit and collections work preferred

GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees. Key Responsibilities: Daily collection calls (Outbound/Inbound) Contact customers regarding overdue accounts and determine reasons for non-payment Maintain accurate records of all collection activities, conversations, and payment commitments with customers Monitor customer accounts for non-payment, late payment and other irregularities Process credit card payments Use skip tracing techniques to locate customers Research/investigate historical data and resolve payment discrepancies and provide backups to customers Respond to customer questions and requests and resolve those questions/issues Complying with applicable laws, regulations, policies and procedures Overcome stall tactics and objection by suggesting different options for debt payment Follow company policies, procedures, and directives from supervisors/managers Perform other duties and responsibilities as required or requested by management Knowledge, Skills and Competencies: At least two years (2) of collection experience Working knowledge of Microsoft Office-Outlook, Word and Excel Must be able to work a flexible schedule Proficient computer and math skills Self-starter with the ability to manage multiple tasks and meet deadlines Proven interpersonal, organizational, analytical and problem-solving skills Strong communication with outstanding phone etiquette and interpersonal skills Able to work efficiently as a part of a team as well as independently Possess strong logic, ability to take initiative and able to negotiate Working Conditions: Work in indoor office environment Hybrid schedule Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment * Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations * Prepare customer accounts for Final Notice and Cancel Non-pay * Reconcile payment history * Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. * Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. * Collects and posts payments to customer accounts * Records pertinent data on collection efforts and customer financial status in database * Research misapplied payments * Manage non-routine problem solving and conflict resolution to offer excellence in customer relations * Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Basic understanding of local, state, and federal debt collection laws * Basic understanding of principles and processes of customer service * Ability to perform customer needs assessments and to consistently meet service quality standards * Excellent time management skills * Ability to identify issues and creatively solve problems * Ability to learn and use relevant machinery and technology * Associate degree in Business or related field or equivalent working experience required * Inbound/Outbound call with ACD phone tree experience required * Three years of experience in credit and collections work preferred

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About our practice: We are a well-established and stable orthodontic practice established in 1954. We are truly a patient-centered practice. We focus on maintaining the highest-quality orthodontic results and put our patients first before ourselves! We are seeking a candidate who shares this vision and is interested in a long-term position with our team. Dr. John Lupini has over 25 years of experience treating patients of all ages and has become the leading Orthodontist in the area for early interceptive treatment, achieving the highest-quality orthodontic results and prioritizing our patients' needs above our own. Dr. Lupini caters to each patient with individualized care based on the complexity of their case. This results in exceptional care and exceptional results. Dr. Lupini is one of the only Orthodontists in the area open 5 days a week and has 2 locations Downriver to serve. He also offers Friday appointments. Dr. Lupini is the only Orthodontist who lives in the community he serves. He is proud of his reputation and of his community. Job Summary: We are seeking a Treatment Coordinator Support Specialist. This position will serve as the support person to assist two very busy treatment coordinators. The primary duties will consist of contract management, billing, and patient collection in a high-volume task management-based approach. Supporting duties will be secondary and include learning all aspects of treatment, coordinating responsibilities for cross-coverage purposes, managing social media, patient engagement contests, networking, and community events. The position is multifaceted and is best suited for a fine-detail-oriented individual who has a passion for interacting and problem-solving with people. The best candidates will be naturally self-motivated, versatile, team-oriented, and thrive in task management with accuracy. As a Patient Communications Specialist on the team, you will serve as the primary point of contact for patient communication following their initiation. Primary duties will include contract management, billing, and patient collections utilizing a high-volume task management system, implementing marketing strategies, track campaign objectives, and staying up-to-date with treatment. This includes processing contracts, payment methods, insurance overage, financing terms, payment dates, and all aspects of early in-house pre-litigation collections. This role supports and/or leads the development and execution of marketing programs and events, patient and internal communications initiatives, and production of marketing and sales materials. You will be implementing marketing strategies, tracking campaign objectives, and keeping up to date with marketing trends and competitor innovations. The ideal candidate has previous experience in a sales or marketing role and social media management, possesses excellent communication skills, and can work effectively both independently and as part of a team. Cross-coverage training amongst various positions in the office will be expected from time to time. Responsibilities Collaborate closely with others to ensure the patients are getting the best service possible. Use prepared scripts with consumers to collect funds, set up payment plans, and respond to basic questions. Place phone calls to delinquent consumers. Help resolve discrepancies, proof and post payments, delinquent accounts, and auditing. Processing insurance verifications, claims, denials, work in progress, and status updates. Create, execute, and process contracts, including detailed data entry according to critical processes. Scanning, paperless cloud storage, and e signature management. Accurately document all calls and consumer contacts. Follow company policies, procedures, and directives from supervisors/managers. Qualifications Strong data analysis skills Excellent written and verbal communication skills Familiarity with contracts and financial ledgers. Social media management Ability to prioritize and manage multiple tasks Ability to effectively communicate to reach mutually beneficial agreements AI knowledge and video design experience are ideal but not required Orthodontic knowledge and treatment coordinating experience are preferred but not required. Collection experience is preferred but not required. Orthodontic insurance knowledge is preferred but not required. Pay range is subject to how much-preferred experience you have vs the level of training required. We are willing to train a highly driven, professional, fast-learning, accurate, and detail-oriented person. Our preferred experience would have any combination of dental/orthodontic insurance and/or treatment coordinating experience, with strong contract management, account management, and collection experience. Marketing experience is a nice plus. The position is subject to a 90-day resignation agreement as an essential operational role and will be subject to a background check. All applicants are subject to three (3) screening steps. 1) Applicants under consideration will start with our assessments, which will be emailed to you. Please watch your email inbox and spam folders for assessment invitations. Some assessments are timed, so be sure to prepare before you begin. 2) Based on the assessment scores, we will schedule the first interview. 3) A treatment coordinating team interview/observation day will be arranged before a job offer.