Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
- Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
- Assist the center with taking calls as needed to support operations and maintain service levels.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
- Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
- Maintain strong organizational skills to effectively track monitors across different lines of business
- Collaborate in the development and revision of procedures in response to operational changes.
- Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
- Make recommendations based on data analysis to enhance performance and service delivery.
- Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
- Assist in training initiatives aimed at improving agent performance and overall quality scores.
- Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
- Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
- Take calls as needed to support center operations and maintain service levels.
- Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
- Perform other duties as assigned by management.
- Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
66,000.00
$59k-82k yearly est. Easy Apply 5d ago
Head of SB Sales
Ihc Specialty Benefits 4.4
Saint Louis Park, MN jobs
The SB Group Insurance Agency is a dynamic and rapidly growing leader in the individual and small-group health insurance distribution market. We operate with a dual-agency model: a Retail Agency focused on B2B affinity partnerships and advanced consumer enrollment technology, and a Wholesale Agency (FMO/GA) providing best-in-class support, technology, and carrier access to independent agents.
This role will be a member of the Executive Leadership Team (ELT) and collaborate closely with the SBG President, SBG ELT and the Head of Platform. The Head of Agency is a critical executive role responsible for the overall vision, strategy, P&L performance, and operational excellence for the insurance agency. Reporting directly to Group leadership, this leader will drive aggressive organic growth, ensure synergistic performance across the two lines of business (LOBs), and successfully position the Agency for market expansion.
This role requires a proven manager with deep expertise in insurance distribution, technology enablement, and scaling high-performance sales and operations teams. Specifically, we are looking for someone with direct wholesale agency and/or FMO experience. It is a unique opportunity to lead a growth-focused organization with a proven dual-agency model and proprietary technology. You will have the autonomy to build and lead a market-defining entity at the intersection of individual and employer-sponsored insurance.
PRIMARY DUTIES AND RESPONSIBILITIES
Executive Leadership & Accountability
P&L Ownership: Assume full ownership of the Agency's P&L, including meeting and exceeding aggressive targets for revenue growth, profitability, and operational efficiency
Strategic Direction: Refine and execute the comprehensive strategic plan that capitalizes on market opportunities, including the expansion into the Group Broker and ICHRA administration markets
People Leadership: Recruit, mentor, and manage direct reports including sales executives and account managers, and foster a culture of high accountability, entrepreneurial spirit, and exceptional agent/partner service. This includes establishing operational standards for the team.
Executive Reporting: Serve as the primary liaison to SB Group leadership, providing clear, data-driven reporting on financial performance, strategic progress, and market positioning.
Growth, Sales & Market Expansion
Wholesale Growth: Drive strategy to enhance the value proposition for independent agents including strong carrier contracts, best in class technology (INSX Platform) and a favorable release policy to maximize agent recruitment and retention
Key Partnerships: Oversee the strategy for acquiring and managing high-value affinity groups (ACA/Individual coverage) and key solution providers (ICHRA admins, PEOs, TPAs) by leveraging the agency's salaried call center and owned tech platform.
New Market Entry: Lead the strategic planning and execution for penetrating the Group Broker and ICHRA markets, leveraging the unique ability to bridge the employer and individual insurance landscapes.
Manage, allocate, and track the annual agency budget and business cases, ensuring maximum strategic impact and a demonstrable return on investments.
Operational Excellence & Compliance
Process Management & Optimization: Ensure operational efficiency and customer experience across all back-office functions, call center operations, and technology deployments within SB Agency.
Technology Integration: Champion the utilization of SB Group's INSX tech platform for quick implementation of custom branded sites (Retail) and free access to premium features (Wholesale), driving a competitive technology-enabled service model.
Risk & Compliance: Maintain a best-in-class compliance environment that protects the organization, its agents, and its partners while enabling rapid growth.
Qualifications
REQUIRED EXPERIENCE AND QUALIFICATIONS
Experience: 12+ years of progressive experience in the insurance, health, or financial services distribution industry, with at least 5+ years in a senior executive or General Manager role with P&L accountability.
Industry Expertise: Deep knowledge of the individual health insurance market (ACA and non-ACA), FMO/GA distribution models, and emerging segments like ICHRA and Group benefits..
Growth & Analytics: Proven track record of successfully scaling revenue and managing multi-million dollar performance budget to achieve measurable business outcomes and high ROI.
Leadership: Proven success leading and scaling diverse teams (sales, operations, technology) and driving high organic growth in a complex regulatory environment.
Strategic Acumen: Exceptional ability to translate market trends and competitive positioning into clear, executable business strategies.
Technical Fluency: Demonstrated ability to leverage technology and proprietary platforms as a core competitive differentiator.
Bachelor's degree in Business Administration, Data Analytics, or a related field required. MBA or a relevant advanced degree is strongly preferred.
LOCATION AND PAY TRANSPARENCY
This role can be based remotely or out of the St. Louis Park, MN or Tampa, FL office. The base pay for this role is: $180,000 - $236,250 per year. You are also eligible for employee benefits like medical, dental, vision, life, and participation in the company 401(k) plan. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.
SUPERVISORY RESPONSIBILITIES
Direct management of key agency team members including sales executives and account managers, and other duties as assigned.
CERTIFICATES, LICENSES, REGISTRATION
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Small Motor Skills: Picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm, as in handling.
Speaking: Expressing or exchanging ideas by means of spoken word. Those activities in which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly.
Hearing: Ability to receive detailed information through oral communication with or without correction.
Repetitive Motion: Substantial movement (motions) of the wrist, hands, and fingers.
WORK ENVIRONMENT
This work-from-home option job provides the opportunity to gain knowledge while collaborating with co-workers while also considering a life work balance.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Normal office environment with controlled temperature.
ADDITIONAL REQUIREMENTS
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among co-workers.
$180k-236.3k yearly 7d ago
Musculoskeletal or General Radiology Physician - Evenings - suburban Minneapolis, MN (remote available)
Healthpartners 4.2
Saint Louis Park, MN jobs
Park Nicollet
Musculoskeletal or General Radiology Physician - Evenings - suburban Minneapolis, MN (remote available)
Park Nicollet is looking for a MSK or General Radiologist to join our team.
As a Park Nicollet Radiologist, you will be part of the largest multi-specialty care system in the Twin Cities. The position requires board certification/board eligibility in Radiology. This is a partnership-track position to fill shortened evening shifts. Remote (options limited by state of residence) and local options are available. Imaging responsibilities would extend as late as 10 pm central time. Weekend responsibilities would be 1 in 6.
The Radiology Department consists of 47 physicians and 5 physician assistants, providing coverage to both outpatient and inpatient sites. The practice has subspecialty emphasis in interventional radiology, neuroradiology, musculoskeletal radiology and breast imaging. The group benefits from the integration of a multispecialty clinic that has a stable referral population. Salary and benefits are very competitive.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
TO APPLY:
For immediate consideration, please email CV to Stasi Johnson, Clinician Recruitment, Park Nicollet Health Services, ******************************.
$248k-371k yearly est. Auto-Apply 60d+ ago
Intern-Undergraduate
Mayo Healthcare 4.0
Rochester, MN jobs
The primary purpose of the Undergraduate Internship is to provide an intern with relevant field experiences in their chosen field of study. One or more mentors will be assigned to the intern to provide instruction, guidance and to assess performance. The intern is responsible for observing the functions and processes of the assigned work unit. In addition, the intern may be given selected work assignments to reinforce the learning experience, to assess the performance levels and to provide benefit to the work unit. The intern will be responsible for completing all internship-related assignments and reports for both Mayo and the participating educational facility. The duration and timing of the internship will be arranged with the intern and the sponsoring educational facility. Placement in our internship program does not provide financial assistance with relocation, housing, or transportation. Interns must pass a pre-employment drug test and criminal background check.
This position is 100% remote work; can work from anywhere in the U.S.
**Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
The incumbent must be enrolled in a Bachelors or higher degree program from a college or university. Typically, this internship would occur after the student has taken most of the courses required by the degree program.
Must have authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee).
$29k-34k yearly est. Auto-Apply 12d ago
Children's Mental Health Case Manager - Hybrid
Fraser 4.3
Bloomington, MN jobs
Job Description
Build Something Bigger - And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities - defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We're still building something bigger - a more inclusive, connected world where everyone belongs. At Fraser, you'll find more than a job. You'll find purpose. You'll find growth. And you'll find a place where your work changes lives - including your own.
In this position as Children's Targeted Case manager, you will support a caseload of 16 clients, working with children from infancy to age 18 and their families. You would collaborate with mental health providers, primary care providers, educators, and other community partners to help clients achieve their healthcare goals.
Requirements:
Must have both:
A bachelor's degree or higher in one of the behavioral sciences or related fields from an accredited college or university.
If candidate has a master's in social work, valid licensure as an LGSW is required.
2000 hours (1+ year) of supervised experience in the delivery of clinical services in the treatment of mental illness or children with emotional needs.
Commitment to promoting diversity, multiculturalism, and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.
Job duties:
Maintain a caseload of 16 clients
Conduct Functional Assessments of clients referred for case management.
Collaboratively develop a thorough Individual Family Community Support Plan (IFCSP) or Individual Community Support Plan (ICSP), based on the Diagnostic Assessment and Functional Assessment.
Coordinate, monitor and evaluate the quality and effectiveness of services delivered and utilized in accordance with the IFCSP or ICSP.
Communicate with the client's primary care physician and other medical professionals, school, social services and other service providers on a frequency needed to coordinate care.
Assist the client and client's family in obtaining and providing information needed on services in the domains of mental health, social, educational, health, recreational, and related areas to improve client's functioning.
Responsible for scheduling and completing monthly case management meetings with each client/family on the assigned caseload.
Fraser Offers Benefits for Full-time Employees (30+ hours per week):
Medical, dental and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee Assistance Plan (EAP)
Life, AD&D and Voluntary Life Insurance
Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
Pet Insurance
403(b) Retirement Plan with Company Match
Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
Opportunities for community involvement in Fraser-organized events
Career growth opportunities
Employee Referral Bonuses
Location, Schedule & Pay:
Fraser Bloomington/Virtual Office & Community-Based.
Monday through Friday, Full Time, Flexible Schedule - Regular in - person/ onsite work with clients is required.
The starting pay for this role is $52,000 -$55,000 per year depending on qualifications.
Why Join Fraser?
Meaningful Impact
Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real - and lasting.
Competitive Pay & Benefits
Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
Flexibility & Work-Life Balance
With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
Grow Your Career With Us
We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
Culture That Lives Its Values
Inclusion isn't just a buzzword - it's how we operate. You'll be seen, heard, and supported to bring your full self to work.
Thrive with Stability and Purpose
With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.
Fraser is Minnesota's leader in autism, mental health, and disability services - and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion - every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.
Fraser is an Affirmative Action and Equal Opportunity Employer.
Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
If you are having trouble applying or have questions, please contact Fraser HR at ******************. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!
$52k-55k yearly Easy Apply 4d ago
Philanthropy and Events Coordinator
St. Therese Home of New Hope 4.0
Saint Louis Park, MN jobs
Be part of the Saint Therese difference! We currently have a career opportunity for an experienced Philanthropy and Events Coordinator. We offer an excellent salary, a dynamic work environment and a comprehensive benefits package. This is a hybrid position, please see schedule below for specifics.
The Philanthropy and Events Coordinator is responsible for:
The Philanthropy and Events Coordinator is responsible for developing, organizing, and executing all aspects of Saint Therese's annual fundraising events and individual donor stewardship and retention activities. This position plays a key role in cultivating relationships with donors, engaging the community, and ensuring a positive philanthropic experience that supports the mission, vision, and core values of Saint Therese.
Schedule: Standard business hours (8:00am-4:30pm or 8:30am-5:00pm), typically Monday through Friday, however there will be occasional evenings and weekends, and increased on-site presence leading up to events ). Hybrid schedule will work 2-3 days in the office each week, the remaining days will work from home.
Qualifications:
Education: High School diploma or equivalent: prefer college degree.
Experience: 2+ years in event planning, fundraising or donor relations. Experience in nonprofit environment preferred.
Special Knowledge, Skills, and Abilities:
* Demonstrated success coordinating fundraising events and managing event logistics.
* Strong project management skills.
* Excellent written, verbal, and interpersonal communication skills.
* Strong professional writing skills and the ability to adapt writing style to specific audiences.
* Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Canva, Constant Contact, or other marketing tools a plus.
* Ability to work independently, prioritize, think critically, and problem solve.
* Collaborative team player who shares ideas and contributes creatively.
* Strong organizational skills and attention to detail and consistency.
* Ability to multi-task and manage multiple projects at the same time.
* Understanding of fundamental fundraising principles and donor stewardship best practices.
* Must be able to complete work that is thorough, proofread and neat.
* Professional, courteous, and compassionate communication with donors, residents, families, and colleagues.
* Experience using donor database (Blackbaud NXT) preferred.
Benefits:
* Competitive wages with credit for experience
* Healthcare, dental, and vision for staff scheduled 60+ hours/pay period.
* Health Savings Account/Flexible Spending Account options
* Employer paid Basic Life Insurance for staff scheduled 60+ hours/pay period.
* Generous vacation plan, earned sick time, and paid disability leave.
* 403b with company match
* Tuition Discount Opportunities and Scholarships
* Employee Discount Program
* Pet Insurance
* Same Day Pay with UKG Wallet
* Opportunities for growth and career advancement
About Saint Therese:
Saint Therese is a faith-based, nonprofit company with 60 years of experience caring for those in need. We have a long and storied history of prioritizing the needs of both our residents and staff in order to allow them to live well. We take pride our person-centered approach of warmth and community in the continuum of care by embracing our values: Welcoming, Heartfelt Purpose, Do the Right Thing, Respect, Collaboration, Stewardship, and Fun.
We have four senior communities in Minnesota including Brooklyn Park, Corcoran, Shoreview, and Woodbury; a campus in Monroe, Michigan, and two location is Ohio: St. Mary of the Woods and Saint Therese Westlake. All communities are rich with thoughtful amenities and support. Our compassionate services also reach seniors living in the broader Twin Cities area through home care, outpatient therapies, and wellness programs.
Salary Range $45,000 - $55,000/annually depending on experience.
Saint Therese is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IND123
$45k-55k yearly 60d+ ago
Logistics Technology Support Specialist
Midwest Veterinary Supply, Inc. 4.0
Lakeville, MN jobs
Midwest Veterinary Supply is seeking a full-time Logistics Technology Support Specialist for our Lakeville, Minnesota corporate office. This is a remote role, with the ability to spend up to 10% time traveling to our Distribution Center locations and onsite at our Lakeville Corporate location.
Job Summary :
The Logistics Technology Support Specialist will support distribution operations by assisting in the design, testing, and implementation of warehouse management system changes. Additionally, the Logistics Technology Support Specialist will analyze data and information from many sources to ensure visibility is provided to management in order to make quality business decisions. This role will provide problem resolution leveraging the Jira ticketing system.
Essential Job Functions :
Work with the System Developers, Logistics Management, and other members of the Warehouse Management System maintenance and upgrade team to generate test data and execute specific scenario requests and provide detailed feedback based on results and findings.
Apply analytic methods or tools to understand, predict, or control logistics operations or processes.
Confer with logistics management teams to determine ways to optimize service levels, maintain supply-chain efficiency, or minimize cost.
Provide guidance, support, training, and feedback to operations staff across all facilities relating to new projects, upgrades, and ongoing maintenance or development.
Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity.
Work with logistics management to identify areas of opportunity to reduce spending and benefit from volume-based discounts.
Work with other departments to gather and assemble relevant data for current projects.
Job Requirements & Qualifications :
Must be able to perform each essential function satisfactorily
A High School Diploma or equivalent (GED) required.
A minimum of two of years of experience in a distribution environment is desired
Ability to read, write and speak English
Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals
Basic computer skills, ability to operate a Windows-based computer and data entry
Good listening and verbal communication skills to include the ability to demonstrate diplomacy and professionalism
Strong organizational skills
Ability to work well with others and independently
The ability make quick decisions based on sound business logic
Ability to work with Corporate office to achieve mutual goals
Ability to remain flexible and open minded
Cognos version 10.2 or greater is beneficial
Strong written and verbal communication skills
Strong organizational skills and the ability to multitask
Must be self-motivated and able to work independently
Strong customer service skills
Mental & Physical Demands :
Attention to detail to assure accuracy
Regular interaction with people, team-player
Daily deadlines may result in a fast pace of work
Potential for stress related to typical problem resolution processes
Acceptant of constructive criticism and feedback
Continuous use of hands for writing and computer keyboard
Vision: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Use of a telephone - listening and speaking
Ability to work at a desk throughout the day
Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises .
Equipment Used :
Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier.
Work Environment :
This is a remote position. Work is typically performed in an office environment Monday through Friday. Working more than 40 hours per workweek may be required. Travel may be necessary during project planning, implementation, and post go-live phases.
Salary/Benefits :
We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO). Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations.
About Us :
Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.
Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation. To view applicable employment notices, please click here to visit our Careers page. California residents, click here to view the California Consumer Privacy Act Disclosure.
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
$85k-121k yearly est. Easy Apply 8d ago
Clinical Documentation Improvement Specialist - Part-Time (32 hours per week)
Bluestone Physician Services 4.1
Stillwater, MN jobs
Job Description
Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.
Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.
Position Overview:
We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers.
This part-time position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply!
Schedule: Part-time (32 hours per week), weekdays during regular business hours, no evenings, weekends or holidays.
Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida).
Salary: $29.00 - $37.00 per hour. Salary will be commensurate with experience.
Responsibilities:
Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement.
Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes.
Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements.
Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards.
Act as a resource for clinical staff regarding coding inquiries and documentation best practices.
Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts.
Stay current with updates and changes in risk adjustment coding guidelines and regulations.
Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone's patient population
Qualifications:Education/Certification/Experience
Bachelor's degree in Health Information Management, Nursing, or related field.
Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required
Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment.
Knowledge/Skills/Abilities
Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities.
Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment.
Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff.
Demonstrated experience in providing education and training to Bluestone professionals.
Detail-oriented with strong analytical and problem-solving skills.
Ability to work independently and manage time effectively in a remote or part-time role.
Knowledge of healthcare compliance regulations and privacy laws.
Demonstrated compatibility with Bluestone's mission and operating philosophies
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Paid holidays for office closures
Twelve days (12 Days) Paid Time Off (PTO)
Company sponsored laptop and computer accessories
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$29-37 hourly 3d ago
Central Scheduler - South Region
Indiana University Health System 3.8
Bloomington, MN jobs
Hours are 9:00a-5:30p Monday-Friday.
Possibility for remote work once training is complete and productivity measures are met. Location is the RCS Building in Bloomington. Must be able to attend onsite training, office days, and meetings.
Position includes Scheduling OP Diagnostic testing for Radiology and Cardiology, Reviewing and Processing orders from Powerchart, Request lists and Faxes. Providing excellent customer services related to scheduling of tests. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Scheduling knowledge, medical terminology, insurance knowledge and medical office experience preferred. Customer service skills are required.
•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.
$34k-41k yearly est. Auto-Apply 24d ago
Application Analyst and Developer, Epic Client Systems Administrator (ECSA)
Healthpartners 4.2
Minnesota jobs
HealthPartners is hiring an Application Analyst and Developer, Epic Client Systems Administrator (ECSA) on the Epic Core Team. The ECSA is responsible for installation, configuration, upgrades, support, monitoring, and maintenance for Epic Client Systems infrastructure. This is a full-time position with an option of working remote or on site.
The Epic Core Team is responsible for managing Epic environments, Epic Client System Administration, Epic print set up, Epic Data Courier Admin, etc. The Epic Core Team works closely with our Cache DBA's, Virtual Hardware System team, Application Deployment team as well as Desktop, End User Computing, and a Support Center. This position ensures that the appropriate analysis and technical requirements are documented for applications changes. The person in this position is responsible for documenting, coding, and assessing application changes for larger application changes that may have minimal interfaces with other applications and systems.
ACCOUNTABILITIES:
Assesses builds and deploys software and new application functionality.
Performs unit testing and assists with system and end-user test planning and testing.
Develops and/or assists with test scripts; may manage the testing process or advise business partners on testing components.
Analyzes functional and technical requirements for moderate changes or enhancements and updates system designs and specifications.
Diagnoses system failures and corrects issues.
Drafts technical specifications based on identified business requirements.
Supports 3rd party application software; interacts with vendors regarding problems, upgrade schedules, and software installations.
Provides requested documentation and interviews with auditors and third-party requestors.
SKILLS/EXPERIENCE:
Working knowledge of programming languages
Strong experience with Microsoft Office tools
Strong understanding of IT infrastructure
Proven ability to gather requirements and deliver output on those requirements
Strong communication skills in technical and non-technical vernacular
Proven ability to write technical documentation in a clear manner
Experience participating on project teams, preferably from initiation through successful implementation and acceptance of application changes
Expertise with more than one system development methodologies
Excellent analysis and problem-solving skills
Able to be on-call 24X7 in areas of expertise
REQUIRED QUALIFICATIONS:
Bachelor's degree in Computer Science, Business Administration, Management Information Systems or equivalent experience/training
3+ years IT analysis and technical design experience
1+ year experience coding, testing, and implementing program changes
PREFERRED QUALIFICATIONS:
1 year of healthcare/ health plan experience
$70k-83k yearly est. Auto-Apply 40d ago
Licensed Crisis Counselor - Fully Remote in Augusta, GA
Protocall Services 3.9
Augusta, MN jobs
Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in GA and hold one of the following): LMSW LAPC (APC) LPC LCSW LMFT Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Georgia residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
$48k-60k yearly est. 18d ago
EHR Product Demonstration Specialist
Medical Information Technology 4.8
Minnetonka, MN jobs
Full-time Description
The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions.
As a member of our Sales and Marketing team, your job would involve:
Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects
Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs
Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team
Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input
Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally
Representing MEDITECH at industry trade shows.
Requirements
Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
Exceptional presentation skills
Exceptional communication skills - written and verbal
High comfort level presenting to and interacting with all levels of management, including C-Suite
Ability to diagnose and remedy common technical issues
Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required
3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required
Previous sales or software experience desired
Passion for healthcare and technology
Strong capacity to actively listen and qualify questions
High degree of professionalism
Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations
Ability to work and travel independently and as part of a team
Proven ability to set goals and meet deadlines
Exceptional self-management and organizational skills
Ability to work efficiently under pressure
Ability to successfully execute remote presentations
Ability to create, build and deliver customized presentation content
This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines.
You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $60,000- $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Description & Requirements Maximus is currently hiring a Billing Manager to join the finance team on our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Billing Manager is responsible for providing critical support, management, and execution of the department's processes. The department is responsible for the review and approval of mission-critical vendor invoices and costs supporting operations. This involves monitoring, management, and guidance of staff, collaboration with third-party account managers and direct support of the Program Finance Leadership. The Billing manager oversees processes that ensure accuracy of vendor invoices & resolves discrepancies of contractually governed billed items, in addition to other duties as assigned. Must provide key analytical support and reconciliation of pre, current, and post billed items or various metrics as requested. This position will be a key liaison between Operations and Finance and will be responsible for providing direct support to the Finance organization within the Federal VES Program.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs.
- Monitor performance against key indicators established internally or by the clients
- Responsible for cash application of premium payments, invoice and statement generation, mailing and financial reporting.
- Responsible for daily and monthly financial reconciliation.
- Ensure appropriate financial and system controls are operating in compliance with standard audit procedures.
- Manage audits of operations.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Monitor SLAs and hold team accountable for reviewing and approving third-party invoices - including validation of services performed - to ensure timely payment.
- Work directly with third-party account managers to ensure records are reconciled; monitor troubleshooting and remediation as needed.
- Support IT team with system enhancements or modifications of workflow with an objective of streamlining processes.
- Candidates residing in the Eastern or Central Time Zones (EST/CST) highly preferred.
- Must be willing and able to work over 40 hours when required by the responsibilities of the role.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
85,000.00
Maximum Salary
$
105,000.00
$45k-62k yearly est. Easy Apply 9d ago
PRN Clinical Pharmacist
Thrifty White Pharmacy 4.4
Maple Grove, MN jobs
Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
PRN Clinical Pharmacist Coordinate and help manage clinical programs and initiatives, including but not limited to, Medication Therapy Management (MTM), Annual Wellness Visits, Remote Patient Monitoring, Chronic Care Management, Adherence Programs and Disease State Management. MAJOR RESPONSIBILITIES:• Deliver MTM services, including but not limited to, Comprehensive Medication Reviews (CMR), Targeted Medication Reviews (TMR), Disease State Management, and to assess appropriateness of all medications, to optimize medication therapy and to improve clinical outcomes• Utilize the Joint Commission of Pharmacy Practitioners (JCPP) Pharmacists' Patient Care Process to consistently deliver patient care and address medication related needs • Determine appropriate interventions to resolve medication therapy problems, achieve goals of therapy and prevent new medication therapy problems• Use evidence-based practices and current clinical guidelines to formulate recommendations and treatment plans• Individualize patient care by evaluating indication, efficacy, safety and adherence for each patient regimen • Assist with managing medication costs through cost-effective interventions which may include, but are not limited to formulary and therapeutic interchanges and assessing unnecessary and/or duplicate medication therapies• Efficiently assess prescribed medication therapy for unnecessary medications, need for additional medications, ineffective medications, inappropriate doses, adverse drug reactions, and adherence concerns• Evaluate and document clinical responses to therapy including adverse reactions and efficacy• Conduct patient-centered adherence services to help patients identify barriers with adherence and develop solutions to overcome those barriers• Collaborate with prescribers, interdisciplinary care teams, patients and/or caregivers to identify and develop patient-specific disease state therapy goals• Communicate professionally and discuss/document clinical recommendations to prescribers and interdisciplinary care teams• Provide patient-centered education on chronic disease states, including medications used for prevention and treatment• Actively contribute to a team culture promoting integrity, inclusivity, innovation, and accountability• Maintains knowledge of various quality measurement entities, such as Centers for Medicare & Medicaid Services (CMS) and Pharmacy Quality Alliance (PQA)• Meet productivity and performance expectations • All other duties assigned ADDITIONAL REQUIREMENTS: • Working knowledge of third party pay plans • Excellent customer service and communication skills• Proficient in the English language• Maintain patient confidentiality at all times• Attention to detail and ability to follow policies and procedures• Ability to use Microsoft Office products and execute basic computer skills.• Ability to handle stressful situations and deal successfully with difficult customers• Ability to maintain effective working relationships with employees and supervisors• Understands laws concerning Continuing Education requirements and takes responsibility to accomplish them• Reliable attendance and punctuality in order to fulfill the essential job functions• Availability to work evenings, weekends, and holidays when needed REQUIRED QUALIFICATIONSEDUCATION• B.S. Degree or Pharm.D. in Pharmacy from an accredited educational institution. EXPERIENCE• Three years of experience as a practicing pharmacist or• One year of experience as a practicing pharmacist plus completion of an Ambulatory Care Residency LICESENSE/CERTIFCIATION• Current Minnesota pharmacist license• Current North Dakota pharmacist license
• Current Iowa pharmacist license • Certificate of training for Immunizations• Certification in CPR or BCLS PREFERRED QUALIFICATIONSEDUCATION• PharmD• Ambulatory Care Residency PHYSICAL DEMANDS• The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• This position involves in-office work and may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to stand, talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.• The employee must occasionally lift and/or move up to 40 pounds. (Review the Safe Lifting Techniques policy). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.
Pharmacy Innovator of the Year by Drug Store News
This is a remote position.
Compensation: $50.00 - $60.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.
Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.
As a dynamic organization, we have a variety of different practice sites and positions.
No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
$33k-51k yearly est. Auto-Apply 60d+ ago
Senior Manager, Inside Sales (Remote)
Insulet Corporation 4.7
Washington, MN jobs
The Senior Manager, Inside Sales position will provide leadership to a team of Inside Sales managers/supervisors. The Senior Manager will be responsible for implementing strategies that balance internal operations and efficiency objectives, regulatory requirements, customer advocacy and customer pipeline management. This position will manage the day to day operations of the inside sales team including but not limited to; coaching and developing both managers and representatives on daily job activities, implementing programs supporting team engagement levels, driving and supporting training initiatives for efficiency and effectiveness, ensuring accountabilities to metrics and productivity measurements, call quality assurances and HIPAA verifications, and the development and performance of inside sales representatives. In addition, this role will work cross functionally with internal departments to ensure customer support and satisfaction, compliance and product quality deliverables, and budgetary objectives are achieved.
Responsibilities:
* Create and communicate a vision and strategy for the department. Demonstrate and lead by driving for the desired outcomes and sales results. Establish and communicate clear performance expectations.
* Coach, develop and manage the inside sales leadership team against key performance indicators and target objectives. Identify and recruit strong candidates and create an inspirational environment and culture.
* Provide and promote continuous improvement initiatives and innovative ideas to drive efficiencies and positively impact business results.
* Promote an environment where information and knowledge are freely shared between individuals and departments, and utilization of reporting tools helps inform good business decisions.
* Drive increased effectiveness and efficiency in key business processes and ensure team achieves daily, weekly, and monthly commercial metrics and KPI's
* Responsible for developing the communication network and interface between Inside Sales and relevant internal departments that allow Insulet to meet all complaint reporting requirements, shipping sales goals and customer service objectives.
* Responsible for managing the timely, accurate exchange of information for reporting purposes and develop programs targeted at improving process efficacies.
* Develop plans for resourcing support including budget, headcount, skills/competencies, training requirements and performance standards. This includes indirect management of staff with external partners (assist Rx).
* Responsible for field and customer satisfaction, responsiveness, and escalation management.
* Performs other duties as assigned.
Education and Experience:
Minimum Requirements:
* 10+ years' work experience, to include 5+ years' experience in sales and 3+ years' experience leading leaders
* Bachelor's Degree
Preferred Skills and Competencies:
* Management of an inside sales center (or equivalent experience) with vendor management, retail and mail order pharmacy experience, and partner relationships as a critical component.
* Experience implementing complex product training across a diverse work team (internal and external).
* Experience developing scripts, technical documentation, and training as well as quality and compliance management, coaching, and feedback to management team.
* Strong analytical skills, with prior experience analyzing call metrics.
* Familiarity with diabetes industry or strong basic knowledge of the disease and treatment is very helpful.
* Excellent communication and leadership skills are necessary to effectively manage this department.
* Able to appropriately coordinate internal resources so ensure internal sales team coverage across the country
* Strong hands-on computer and analysis skills.
Physical Requirements:
* Position will require some business travel to pharmacy/Vendor partners, Salt Lake City, Nashville, and field travel (multi-day overnight business trips required as needed).
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits:
For U.S.-based positions only, the annual base salary range for this role is $101,550.00 - $152,325.00
This position may also be eligible for incentive compensation.
We offer a comprehensive benefits package, including:
* Medical, dental, and vision insurance
* 401(k) with company match
* Paid time off (PTO)
* And additional employee wellness programs
Application Details:
This job posting will remain open until the position is filled.
To apply, please visit the Insulet Careers site and submit your application online.
Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$101.6k-152.3k yearly Auto-Apply 14d ago
PFS Performance Data Analyst, Denials Analysis
Hennepin County Medical Center 4.8
Minneapolis, MN jobs
We are currently seeking a PFS Performance Data Analyst to join our Denials Analysis team. This full-time role will work remotely (Days, M- F). Purpose of this position: The PFS Performance Data Analyst position plays an analytic support role in investigating, understanding, and addressing data issues that arise in delivering data integration and analytic services for internal and external customers. The position is responsible for: performing data extraction and analyses and routine quality review activities; serving as a resource and supporting process improvement efforts to address root cause and/or efficiency issues.
RESPONSIBILITIES
* Supports Revenue Cycle on organization-wide process improvement initiatives focused on improved data quality and workflow efficiency (ie. Vendor Management, Metrics and Denial Taskforces
* Responds to ad-hoc audit / data analyses as requested by internal and external stakeholders
* Compile, analyze, and interpret data and information from various sources
* Generate reports supporting performance improvement and research activities for Revenue Cycle
* Works in data quality investigation role, utilizing dashboards, reporting workbench, vendor reports
* Explores reconciliation files and process to identify causes of unusual findings.
* Works collaboratively with internal and external stakeholders in the investigation and assists in making recommendations for solutions
* Ensures continuous quality improvement in maintaining, recommending additions/revisions to data quality edits, and other QA activities
* Develop graphs, reports, and presentations of results, trends, data mining and perform basic statistical analyses for projects and reports
* Promotes effective working relations and works effectively as part of a department/unit team interdepartmentally to facilitate the department's ability to meet its goals and objectives
* Perform other related duties as assigned
QUALIFICATIONS:
Minimum Qualifications:
* Bachelor's degree in health administration, business, health informatics,
* One year of experience in a healthcare revenue cycle environment
* Previous experience with data analysis
* OR-
* An approved equivalent combination of education and experience
Preferred Qualifications:
* 5 years of experience with data analysis strongly preferred
Knowledge/ Skills/ Abilities:
* Proficiency in Microsoft Word, Excel, Access, and PowerPoint
* Strong problem-solving and analytical skills
* Possess ability to communicate in any medium
* Possess organizational and interpersonal skills
* Function independently with minimum guidance
* Epic experience strongly preferred
License/Certifications:
* Certification in Epic SQL within 12 months of hire
$57k-75k yearly est. 38d ago
MDS Coordinator
Aicota Health Care Center 3.2
Aitkin, MN jobs
Aicota Health Care Center is seeking a full-time registered nurse (RN) to serve as an MDS coordinator. The successful candidate will assure seamless transitions for residents of our building along with timely and accurate completion of the MDS that focuses on case mix maximization and regulatory compliance. This person will be responsible for supervising the nursing team in the coordination of the MDS and admissions processes. Preferred qualities would include being detail oriented, organized, self-sufficient, and excels in roles that require research, problem-solving and discovery.
Starting wage: $50/Hour
Current Minnesota Nursing Licensure.
Prior experience in a long-term care is preferred but not needed.
Job Type: Full-time
Standard shift:
Day shift
Weekly schedule:
8-Hour Shift
Monday-Friday
On-Call as necessary
Days/hours can be flexible
Part-time remote option
Benefits:
401(k)
Continuing education credits
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Scholarship Opportunities
Ability to commute/relocate:
Aitkin, MN 56431: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Nursing License
Work Location: In person/Off-site
QUALIFICATIONS:
· Graduate from an accredited school of nursing and has current licensure by the State of Minnesota Board of Nursing as a Registered Nurse.
· Experience in long term care facility, preferred
· Commitment to quality care
· Strong team building and interpersonal skills desired
Our Mission
To provide personalized care through high quality services to our community.
Our Vision
To be the recognized provider and employer of choice in the markets we serve.
Our Core Values
Customer Service
Our team shows up each day inspired to make an impact on those we serve, within Aicota and our community, by going above and beyond expectations.
Attitude
Our teams leads with empathy, passion, and professionalism.
Respect
Our team respects the values of others.
Excellence
Our team believes that through continuous quality improvement, we can aspire to excellence.
Stewardship
Our team will use our talents and resources wisely, with honesty and integrity.
Aicota Health Care Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Aicota Health Care Center is an EEO Employer - M/F/Disability/Protected Veteran Status Aicota Health Care Center is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$50 hourly 44d ago
IT Intern - Remote
Mayo Healthcare 4.0
Rochester, MN jobs
The position is approximately May/June 2026 - November/December 2026. The position will be fulltime during the summer and then approximately 20hrs per week during school.
The Development Shared Service (DSS) Section at Mayo Clinic is looking for a highly skilled, highly motivated, software developer internship to help design and develop custom web applications for Mayo Clinic. Due to the candidate being added to one of our scrum teams, we prefer a six-month commitment, specifically full-time remote during the summer and part-time remote while they are back at college in the fall. This IT internship is best paired with a college internship course in the fall semester.
The selected candidate will be assigned to a scrum development team and have a mentor/coach. Software development within the team can expose the individual to the following technologies and tools.
Angular, React, JavaScript, Typescript, CSS, HTML5, and NgRx for responsive front-end web development
C# / .Net Core, and Java RESTful web services for back-end development
SQL Server, Oracle, MongoDB, and Cosmos DB
TestNG, MSTest, JUnit, Jasmine & Karma, and Mocha for automated unit testing
Playwright or WebdriverIO for automated functional, integration, end-to-end testing
Git source version control
Google or Azure cloud infrastructure
Visual Studio or IntelliJ IDE, with JetBrains tooling
Azure DevOps for work management, Continuous Integration and Continuous Delivery automated pipelines
AI assisted development
Test Driven Development (TDD)
Pair Programming
Agile and Scrum Framework
The primary purpose of the Internship is to provide an intern with relevant field experiences in their chosen field of study. One or more mentors will be assigned to the intern to provide instruction, guidance and to assess performance. The intern is responsible for observing the functions and processes of the assigned work unit. In addition, the intern may be given selected work assignments to reinforce the learning experience, to assess the performance levels and to provide benefit to the work unit. The intern will be responsible for completing all internship-related assignments and reports for both Mayo and the participating educational facility. The duration and timing of the internship will be arranged with the intern.
The incumbent must be enrolled in a bachelors, masters or graduate degree program from a college or university. Typically, this internship would occur after the student has taken most of the courses required by the degree program.
Where applicable - the degree program must require an internship as a graduation requirement (or offer as a credit option).