Office Assistant jobs at AdventHealth - 44 jobs

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 407 S 11TH ST City: LAKE WALES State: Florida Postal Code: 33853 Job Description: * Facilitates medical record requests accurately and timely. * Assists with daily closing procedures. Other duties as assigned * Greets and directs patients in a friendly, welcoming, and timely manner. * Demonstrates knowledge of department policies and procedures to assist patients appropriately. * Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $15.14 - $24.21 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 407 S 11TH ST **City:** LAKE WALES **State:** Florida **Postal Code:** 33853 **Job Description:** + Facilitates medical record requests accurately and timely. + Assists with daily closing procedures. Other duties as assigned + Greets and directs patients in a friendly, welcoming, and timely manner. + Demonstrates knowledge of department policies and procedures to assist patients appropriately. + Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) **Pay Range:** $15.14 - $24.21 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Administrative & Executive Services **Organization:** AdventHealth Medical Group Lake Wales **Schedule:** Full time **Shift:** Day **Req ID:** 150673574

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 770 W GRANADA BLVD City: ORMOND BEACH State: Florida Postal Code: 32174 Job Description: * Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. * Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. * Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. * Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. * Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 770 W GRANADA BLVD City: ORMOND BEACH State: Florida Postal Code: 32174 Job Description: Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule. Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office. Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker. Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients. Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians. Other duties as assigned. Knowledge, Skills, and Abilities: * Technical knowledge is needed in the medical insurance billing fields [Required] * Computer proficiency required. [Required] * Small Office Equipment, i.e. copier, fax, proficiency required [Required] Education: * High School Grad or Equiv [Required] Field of Study: * N/A Work Experience: * 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection [Preferred] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 770 W GRANADA BLVD **City:** ORMOND BEACH **State:** Florida **Postal Code:** 32174 **Job Description:** Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule. Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office. Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker. Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients. Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians. Other duties as assigned. **Knowledge, Skills, and Abilities:** - Technical knowledge is needed in the medical insurance billing fields [Required] - Computer proficiency required. [Required] - Small Office Equipment, i.e. copier, fax, proficiency required [Required] **Education:** - High School Grad or Equiv [Required] **Field of Study:** - N/A **Work Experience:** - 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection [Preferred] **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Medical Group East Florida **Schedule:** Full time **Shift:** Day **Req ID:** 150844050

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Part time Shift: Day (United States of America) Address: 660 WINYAH DR City: ORLANDO State: Florida Postal Code: 32803 Job Description: Answers phone calls, greets visitors, and responds to basic visitor inquiries. Picks up and delivers department mail. Makes copies and performs document scanning using OnBase scanning software. Schedules appointments in Outlook. Performs data entry, files documents, and types various documents. Runs errands as needed. Organizes and maintains inventory of department supplies. Assembles informational packets. Creates marketing flyers. Assists with other projects as assigned. Performs other duties as assigned.Knowledge, Skills, and Abilities: * Proficient knowledge of Microsoft Office Products [Preferred] * Excellent organizational and communication skills [Preferred] * People and Service oriented skills [Preferred] Education: * High School Grad or Equiv [Required] Field of Study: * N/A Work Experience: * N/A Additional Information: * Current acceptance as an AHU student required Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 14710 BRUCE B DOWNS BLVD City: TAMPA State: Florida Postal Code: 33613 Job Description: * Shift: Fully In Person - Monday through Friday from 8AM to 5PM * OBGYN Practice * Proficient in performing front office duties as needed to support patient care. * Encourages and demonstrates teamwork by reviewing Inbasket, schedules and following up on radiology and lab results, answering phones, communicating with patients. * Pulls and preps next-day patient charts. Ensures all labs, scan results, etc. are available day of visit. * Passes key information to doctors/clinicians and front office in a timely manner. * Demonstrates knowledge of office medical equipment and assists physician/APP as needed. * Maintains timely communication with patients re: surgery, scripts, testing. * Maintains efficiency in patient work-up flow and triage responsibilities. * Maintains accurate legible documentation of patient medications and messages * Reviews Event Reporting and assists leadership in creating and following action plans * Communicates effectively with staff to ensure efficient patient flow. * Precepts new clinical staff through skill validation * Others duties as assigned Knowledge, Skills, and Abilities: * Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. [Required] * Always display a caring and professional consumer focus attitude [Required] * Able to communicate in writing and verbally clearly, effectively and professionally with patients and co-workers. [Required] * Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving. [Required] * Proficient ability to utilize numerous technology software, such as the Electronic Health Record (EHR), word, excel. [Required] * Shows initiative in growing professional knowledge by maintaining certification, BLS, and completion of an additional certification, related medical skill (i.e., phlebotomy certification), assists with practice huddles. Leads in a practice council or taking an AdventHealth Leadership/preceptor class. [Required] * Completes Preceptor class(es) [Required] * Strong aptitude to multitask and triage needs of patients and coworkers for efficient care [Required] * Self-initiated professional and leadership development [Required] * Able to verbalize clinical rationale and workflow efficiency and show initiative in creating solutions. [Required] * Ability to work independently and in a team environment. [Required] * High capacity to adapt to change [Required] * Must always maintain confidentiality [Required] * Leadership acumen [Preferred] * Proficient in EHR [Preferred] * Excellent computer skills and familiarity with Microsoft Office programs [Preferred] * Demonstrate an understanding of standard clinical procedures, laws and regulations [Preferred] Education: * High School Grad or Equiv [Required] * Technical/Vocational School [Required] Work Experience: * 3+ medical office/ clinical setting experience as a MA or LPN [Required] Licenses and Certifications: * Licensed Practical Nurse (LPN) [Required] OR * Certified Medical Assistant (CMA) [Required] * Basic Life Support - CPR Cert (BLS) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $20.38 - $32.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 770 W GRANADA BLVD City: ORMOND BEACH State: Florida Postal Code: 32174 Job Description: Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule. Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office. Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker. Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients. Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians. Other duties as assigned. Knowledge, Skills, and Abilities: * Technical knowledge is needed in the medical insurance billing fields [Required] * Computer proficiency required. [Required] * Small Office Equipment, i.e. copier, fax, proficiency required [Required] Education: * High School Grad or Equiv [Required] Field of Study: * N/A Work Experience: * 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection [Preferred] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 770 W GRANADA BLVD **City:** ORMOND BEACH **State:** Florida **Postal Code:** 32174 **Job Description:** Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule. Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office. Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker. Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients. Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians. Other duties as assigned. **Knowledge, Skills, and Abilities:** - Technical knowledge is needed in the medical insurance billing fields [Required] - Computer proficiency required. [Required] - Small Office Equipment, i.e. copier, fax, proficiency required [Required] **Education:** - High School Grad or Equiv [Required] **Field of Study:** - N/A **Work Experience:** - 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection [Preferred] **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Medical Group East Florida **Schedule:** Full time **Shift:** Day **Req ID:** 150844098

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 770 W GRANADA BLVD City: ORMOND BEACH State: Florida Postal Code: 32174 Job Description: Answers telephone calls promptly and courteously, identifying themselves and the practice, taking complete and accurate messages, and properly triaging calls according to policy. Transfers calls in a courteous and professional manner, delivering messages in a timely manner, and scheduling, canceling, or rescheduling appointments as requested. Manages patient check-in, confirming, adding, deleting, or updating insurance and personal information in Athena for accurate billing, and obtaining patient signatures on required forms. Notifies clinical staff of patient arrivals, registers patient encounters in EMR, and scans insurance cards. Manages patient check-out, determining amounts due, collecting co-pays, entering payment amounts into the computer, issuing receipts, and scheduling follow-up appointments and procedures. Ensures exiting patients feel confident that their questions and concerns have been addressed or are in the process of being resolved. Takes incoming new patient referrals and schedules appointments, maintaining the appointment schedule to accommodate physician and staff requests and conflicts. Reschedules patients when physicians are unable to meet the daily schedule, calls patients to confirm next day's appointments, and contacts "no show" patients to reschedule. Advises physicians of patients who cancel but do not reschedule, following physician instructions for disposition, and prepares and submits billing not handled by the Centralized Billing Office. Coordinates correspondence and maintains communication with MSBT, referring patients with financial questions to the appropriate Centralized Billing Office representative or Social Worker. Posts daily billing charges into EMT, verifies insurance coverage for new patients, reviews coverage, explains patient responsibilities, and arranges payment plans for self-pay patients. Reviews aging reports to identify and resolve delinquent accounts, verifies proper authorizations from insurance companies, and obtains pre-certification and authorization numbers for tests ordered by physicians. Other duties as assigned. Knowledge, Skills, and Abilities: * Technical knowledge is needed in the medical insurance billing fields [Required] * Computer proficiency required. [Required] * Small Office Equipment, i.e. copier, fax, proficiency required [Required] Education: * High School Grad or Equiv [Required] Field of Study: * N/A Work Experience: * 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection [Preferred] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 770 W GRANADA BLVD City: ORMOND BEACH State: Florida Postal Code: 32174 Job Description: Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems. Maintains effective operational flow by communicating patients' status to appropriate team members and keeping patients apprised. Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible. Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions. Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly. Ensures cash control by collecting, processing, and balancing funds in the practice's designated systems and documents properly per guidelines. Documents appropriately within the office's designated system to ensure regulatory requirements are met. Provides backup to all front office positions including check-in, check-out, and medical records. Floats to all medical practices within the market and adapts to changing schedules based on daily needs. Follows all Standard Work processes incorporating technology with the right workflows and behaviors to provide an exceptional experience for every patient, every time. Manages patient interactions efficiently and effectively through diligent coordination and communication. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 770 W GRANADA BLVD **City:** ORMOND BEACH **State:** Florida **Postal Code:** 32174 **Job Description:** Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems. Maintains effective operational flow by communicating patients' status to appropriate team members and keeping patients apprised. Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible. Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions. Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly. Ensures cash control by collecting, processing, and balancing funds in the practice's designated systems and documents properly per guidelines. Documents appropriately within the office's designated system to ensure regulatory requirements are met. Provides backup to all front office positions including check-in, check-out, and medical records. Floats to all medical practices within the market and adapts to changing schedules based on daily needs. Follows all Standard Work processes incorporating technology with the right workflows and behaviors to provide an exceptional experience for every patient, every time. Manages patient interactions efficiently and effectively through diligent coordination and communication. Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Administrative & Executive Services **Organization:** AdventHealth Primary Care Network Volusia **Schedule:** Full time **Shift:** Day **Req ID:** 150661777

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 14310 N DALE MABRY HWY City: TAMPA State: Florida Postal Code: 33618 Job Description: Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems. Maintains effective operational flow by communicating patients' status to appropriate team members and keeping patients apprised. Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible. Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions. Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly. Ensures cash control by collecting, processing, and balancing funds in the practice's designated systems and documents properly per guidelines. Documents appropriately within the office's designated system to ensure regulatory requirements are met. Provides backup to all front office positions including check-in, check-out, and medical records. Floats to all medical practices within the market and adapts to changing schedules based on daily needs. Follows all Standard Work processes incorporating technology with the right workflows and behaviors to provide an exceptional experience for every patient, every time. Manages patient interactions efficiently and effectively through diligent coordination and communication. Other duties as assigned.Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively to carry out job requirements. [Required] * Ability to operate a computer, copier, fax, and scanner. [Required] * Ability to establish and maintain effective working relationships with patients, employees, and others. [Required] * Ability to sort and file materials correctly by alphabetic or numeric systems. [Required] * Ability to request and collect co-pays and outstanding balances. [Required] * Ability to deal with data that is of a sensitive and confidential nature (HIPAA). [Required] * Strong emphasis on organizational skills and strong attention to detail and ability to multitask. [Required] * Knowledge of medical terminology [Preferred] Education: * High School Grad or Equiv [Required] Field of Study: * or equivalent Work Experience: * 1+ medical front office experience [Preferred] Additional Information: * N/A Licenses and Certifications: * Basic Life Support - CPR Cert (BLS) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 900 HOPE WAY City: ALTAMONTE SPRINGS State: Florida Postal Code: 32714 Job Description: * Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems. * Maintains effective operational flow by communicating patients' status to appropriate team members and keeping patients apprised. * Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible. * Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions. * Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively to carry out job requirements. [Required] * Ability to operate a computer, copier, fax, and scanner. [Required] * Ability to establish and maintain effective working relationships with patients, employees, and others. [Required] * Ability to sort and file materials correctly by alphabetic or numeric systems. [Required] * Ability to request and collect co-pays and outstanding balances. [Required] Education: * High School Grad or Equiv [Required] Field of Study: * or equivalent Work Experience: * 1+ medical front office experience [Preferred] Additional Information: * N/A Licenses and Certifications: * Basic Life Support - CPR Cert (BLS) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2600 WESTHALL LN City: MAITLAND State: Florida Postal Code: 32751 Job Description: * Answers incoming phone calls, responds to inquiries, and directs calls appropriately. * Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems. * Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement. * Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs. * Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences. Knowledge, Skills, and Abilities: Education: * Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field. [Preferred] * High School Grad or Equiv [Required] Field of Study: * High School Grad or Equivalent Required * Associate's Degree in Health Services Administration or other related medical or business field Preferred Work Experience: * 1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection. [Preferred] * Prior collections experience. [Preferred] Additional Information: Licenses and Certifications: * Certified Healthcare Access Associate (CHAA) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.46 - $24.73 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.