Patient Care Coordinator jobs at AdventHealth - 104 jobs

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 601 E ALTAMONTE DR City: ALTAMONTE SPRINGS State: Florida Postal Code: 32701 Job Description: * Resolves any scheduling conflicts or issues promptly and efficiently. * Maintains accurate and up-to-date patient records. * Provides patients with information regarding their appointments and any necessary preparations. * Demonstrates and promotes high standards for quality and productivity. * Calls patients to complete appointment scheduling. * Schedules patients for outpatient radiology, cardiology, and other hospital procedures. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate, High School Grad or Equiv (Required) Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 602 COURTLAND ST **City:** ORLANDO **State:** Florida **Postal Code:** 32804 **Job Description:** + Other duties as assigned. + Resolves any scheduling conflicts or issues promptly and efficiently. + Maintains accurate and up-to-date patient records. + Provides patients with information regarding their appointments and any necessary preparations. + Demonstrates and promotes high standards for quality and productivity. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Associate, High School Grad or Equiv (Required) **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Orlando Support **Schedule:** Full time **Shift:** Day **Req ID:** 150661989

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 601 E ALTAMONTE DR **City:** ALTAMONTE SPRINGS **State:** Florida **Postal Code:** 32701 **Job Description:** + Resolves any scheduling conflicts or issues promptly and efficiently. + Maintains accurate and up-to-date patient records. + Provides patients with information regarding their appointments and any necessary preparations. + Demonstrates and promotes high standards for quality and productivity. + Calls patients to complete appointment scheduling. + Schedules patients for outpatient radiology, cardiology, and other hospital procedures. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Associate, High School Grad or Equiv (Required) **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Altamonte Springs **Schedule:** Full time **Shift:** Day **Req ID:** 150660912

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2600 BRUCE B DOWNS BLVD City: WESLEY CHAPEL State: Florida Postal Code: 33544 Job Description: Meets with patients to coordinate surgical dates and reviews preoperative instructions, including bowel preparation and medication restrictions. Registers patients and procedures with the appropriate hospital scheduling department and coordinates cases requiring multi-specialty surgeons or assistants. Correlates pre-admission testing and surgical clearance appointments, assisting patients and families with hospital information and accommodations as needed. Prepares patient chart orders for the surgeon and obtains authorization for hospital admission from the patient's insurance carrier. Maintains and updates the physician's surgical schedule, coordinating patient procedures, meetings, and various appointments. Coordinates the surgical schedule with the dictationist for patient history and physicals, planning patient transfers from other facilities. Updates patient accounts with hospital pre-certification numbers, admission dates, and postoperative days to ensure timely billing of claims. Organizes information needed for appropriate billing, including operative, pathology, and code sheets, and performs charge entry for all surgical procedures. Enters new hospital patient demographics and charges, verifying that the surgical schedule matches the surgical charges entered. Maintains monthly totals of inpatient, outpatient, and assisted procedures, reporting the need for updates and corrections for accurate claim submission. Reports any unresolvable practice or system issues resulting in the untimely payment of claims to the supervisor and completes special projects as assigned. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate, High School Grad or Equiv (Required) Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 2600 BRUCE B DOWNS BLVD **City:** WESLEY CHAPEL **State:** Florida **Postal Code:** 33544 **Job Description:** Meets with patients to coordinate surgical dates and reviews preoperative instructions, including bowel preparation and medication restrictions. Registers patients and procedures with the appropriate hospital scheduling department and coordinates cases requiring multi-specialty surgeons or assistants. Correlates pre-admission testing and surgical clearance appointments, assisting patients and families with hospital information and accommodations as needed. Prepares patient chart orders for the surgeon and obtains authorization for hospital admission from the patient's insurance carrier. Maintains and updates the physician's surgical schedule, coordinating patient procedures, meetings, and various appointments. Coordinates the surgical schedule with the dictationist for patient history and physicals, planning patient transfers from other facilities. Updates patient accounts with hospital pre-certification numbers, admission dates, and postoperative days to ensure timely billing of claims. Organizes information needed for appropriate billing, including operative, pathology, and code sheets, and performs charge entry for all surgical procedures. Enters new hospital patient demographics and charges, verifying that the surgical schedule matches the surgical charges entered. Maintains monthly totals of inpatient, outpatient, and assisted procedures, reporting the need for updates and corrections for accurate claim submission. Reports any unresolvable practice or system issues resulting in the untimely payment of claims to the supervisor and completes special projects as assigned. Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Associate, High School Grad or Equiv (Required) **Pay Range:** $16.63 - $26.60 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Carrollwood **Schedule:** Full time **Shift:** Day **Req ID:** 150662035

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 1223 GATEWAY DR **City:** MELBOURNE **State:** Florida **Postal Code:** 32901 **Job Description:** **Schedule:** Full Time **Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: + Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **Knowledge, Skills, and Abilities:** - Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. - Ability to operate a computer, copier, fax, and scanner. - Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. - Ability to request and collect co-pays and outstanding balances. - Demonstrates exceptional customer service/patient experience skills. - Aptitude for strong organizational skills, ability to multi-task. - Ability to work with people of various backgrounds. - Ability to meet departmental goals and objectives. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Working knowledge of EMR systems. - Phlebotomy skills (Preferred). - Knowledge of employee health clinic environment (Preferred). - Previous use of an EMR (Preferred). - General knowledge of medical terminology, coding/billing (Preferred). **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in business, education, Health Services Administration, or related field **Work Experience:** - Previous customer service experience [Preferred] - Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] **Licenses and Certifications:** - Cardiopulmonary Resuscitation (CPR) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** HFCC Brevard **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150700681

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 1223 GATEWAY DR City: MELBOURNE State: Florida Postal Code: 32901 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: * Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. * Ability to operate a computer, copier, fax, and scanner. * Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. * Ability to request and collect co-pays and outstanding balances. * Demonstrates exceptional customer service/patient experience skills. * Aptitude for strong organizational skills, ability to multi-task. * Ability to work with people of various backgrounds. * Ability to meet departmental goals and objectives. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Working knowledge of EMR systems. * Phlebotomy skills (Preferred). * Knowledge of employee health clinic environment (Preferred). * Previous use of an EMR (Preferred). * General knowledge of medical terminology, coding/billing (Preferred). Education: * High School Grad or Equiv [Required] Field of Study: * in business, education, Health Services Administration, or related field Work Experience: * Previous customer service experience [Preferred] * Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Licenses and Certifications: * Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1014 W INTERNATIONAL SPEEDWAY BLVD City: DAYTONA BEACH State: Florida Postal Code: 32114 Job Description: * Participates in departmental performance improvement initiatives. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. * Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 1014 W INTERNATIONAL SPEEDWAY BLVD **City:** DAYTONA BEACH **State:** Florida **Postal Code:** 32114 **Job Description:** + Participates in departmental performance improvement initiatives. + Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. + Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. + Drives customer service initiatives by creating and owning the patient experience. + Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day **Req ID:** 150660844

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Part time Shift: Night (United States of America) Address: 250 N ALAFAYA TRL City: ORLANDO State: Florida Postal Code: 32828 Job Description: Schedule: Part Time Shift: Monday-Friday, 745pm-12am (nights) Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Part time **Shift:** Night (United States of America) **Address:** 250 N ALAFAYA TRL **City:** ORLANDO **State:** Florida **Postal Code:** 32828 **Job Description:** **Schedule:** Part Time **Shift** : Monday-Friday, 745pm-12am (nights) Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Part time **Shift:** Night **Req ID:** 150662154

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 40219 HIGHWAY 27 **City:** DAVENPORT **State:** Florida **Postal Code:** 33837 **Job Description:** **Schedule:** Full Time **Shift:** Seeking (2) Patient Registration Coordinators to fill the following 2 set schedules, please inform your recruiter on your preference + Team A: Sun 745a-5p, Mon-Tues 745a-8p, Wed 745a-2p + Team B: Wed 2p-8p, Thu-Fri 745a-8p, Sat 745a-5p Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **Knowledge, Skills, and Abilities:** - Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. - Ability to operate a computer, copier, fax, and scanner. - Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. - Ability to request and collect co-pays and outstanding balances. - Demonstrates exceptional customer service/patient experience skills. - Aptitude for strong organizational skills, ability to multi-task. - Ability to work with people of various backgrounds. - Ability to meet departmental goals and objectives. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Working knowledge of EMR systems. - Phlebotomy skills (Preferred). - Knowledge of employee health clinic environment (Preferred). - Previous use of an EMR (Preferred). - General knowledge of medical terminology, coding/billing (Preferred). **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in business, education, Health Services Administration, or related field **Work Experience:** - Previous customer service experience [Preferred] - Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] **Licenses and Certifications:** - Cardiopulmonary Resuscitation (CPR) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.14 - $24.21 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150720573

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 40219 HIGHWAY 27 City: DAVENPORT State: Florida Postal Code: 33837 Job Description: Schedule: Full Time Shift: Seeking (2) Patient Registration Coordinators to fill the following 2 set schedules, please inform your recruiter on your preference * Team A: Sun 745a-5p, Mon-Tues 745a-8p, Wed 745a-2p * Team B: Wed 2p-8p, Thu-Fri 745a-8p, Sat 745a-5p Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. * Ability to operate a computer, copier, fax, and scanner. * Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. * Ability to request and collect co-pays and outstanding balances. * Demonstrates exceptional customer service/patient experience skills. * Aptitude for strong organizational skills, ability to multi-task. * Ability to work with people of various backgrounds. * Ability to meet departmental goals and objectives. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Working knowledge of EMR systems. * Phlebotomy skills (Preferred). * Knowledge of employee health clinic environment (Preferred). * Previous use of an EMR (Preferred). * General knowledge of medical terminology, coding/billing (Preferred). Education: * High School Grad or Equiv [Required] Field of Study: * in business, education, Health Services Administration, or related field Work Experience: * Previous customer service experience [Preferred] * Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Licenses and Certifications: * Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.14 - $24.21 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3637 US HWY 98 N **City:** LAKELAND **State:** Florida **Postal Code:** 33809 **Job Description:** **Schedule:** Full Time **Shift** : Requires full availability Monday-Friday, 8am-5pm. Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **Knowledge, Skills, and Abilities:** - Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. - Ability to operate a computer, copier, fax, and scanner. - Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. - Ability to request and collect co-pays and outstanding balances. - Demonstrates exceptional customer service/patient experience skills. - Aptitude for strong organizational skills, ability to multi-task. - Ability to work with people of various backgrounds. - Ability to meet departmental goals and objectives. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Working knowledge of EMR systems. - Phlebotomy skills (Preferred). - Knowledge of employee health clinic environment (Preferred). - Previous use of an EMR (Preferred). - General knowledge of medical terminology, coding/billing (Preferred). **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in business, education, Health Services Administration, or related field **Work Experience:** - Previous customer service experience [Preferred] - Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] **Licenses and Certifications:** - Cardiopulmonary Resuscitation (CPR) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.14 - $24.21 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day **Req ID:** 150707713

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3637 US HWY 98 N City: LAKELAND State: Florida Postal Code: 33809 Job Description: Schedule: Full Time Shift: Requires full availability Monday-Friday, 8am-5pm. Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. * Ability to operate a computer, copier, fax, and scanner. * Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. * Ability to request and collect co-pays and outstanding balances. * Demonstrates exceptional customer service/patient experience skills. * Aptitude for strong organizational skills, ability to multi-task. * Ability to work with people of various backgrounds. * Ability to meet departmental goals and objectives. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Working knowledge of EMR systems. * Phlebotomy skills (Preferred). * Knowledge of employee health clinic environment (Preferred). * Previous use of an EMR (Preferred). * General knowledge of medical terminology, coding/billing (Preferred). Education: * High School Grad or Equiv [Required] Field of Study: * in business, education, Health Services Administration, or related field Work Experience: * Previous customer service experience [Preferred] * Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Licenses and Certifications: * Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.14 - $24.21 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 1420 E BURLEIGH BLVD **City:** TAVARES **State:** Florida **Postal Code:** 32778 **Job Description:** **Schedule:** Full Time **Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: + Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm + Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **Knowledge, Skills, and Abilities:** - Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. - Ability to operate a computer, copier, fax, and scanner. - Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. - Ability to request and collect co-pays and outstanding balances. - Demonstrates exceptional customer service/patient experience skills. - Aptitude for strong organizational skills, ability to multi-task. - Ability to work with people of various backgrounds. - Ability to meet departmental goals and objectives. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Working knowledge of EMR systems. - Phlebotomy skills (Preferred). - Knowledge of employee health clinic environment (Preferred). - Previous use of an EMR (Preferred). - General knowledge of medical terminology, coding/billing (Preferred). **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in business, education, Health Services Administration, or related field **Work Experience:** - Previous customer service experience [Preferred] - Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] **Licenses and Certifications:** - Cardiopulmonary Resuscitation (CPR) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150707872

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 1420 E BURLEIGH BLVD City: TAVARES State: Florida Postal Code: 32778 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: * Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm * Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. * Ability to operate a computer, copier, fax, and scanner. * Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. * Ability to request and collect co-pays and outstanding balances. * Demonstrates exceptional customer service/patient experience skills. * Aptitude for strong organizational skills, ability to multi-task. * Ability to work with people of various backgrounds. * Ability to meet departmental goals and objectives. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Working knowledge of EMR systems. * Phlebotomy skills (Preferred). * Knowledge of employee health clinic environment (Preferred). * Previous use of an EMR (Preferred). * General knowledge of medical terminology, coding/billing (Preferred). Education: * High School Grad or Equiv [Required] Field of Study: * in business, education, Health Services Administration, or related field Work Experience: * Previous customer service experience [Preferred] * Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Licenses and Certifications: * Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 2335 S WASHINGTON AVE City: TITUSVILLE State: Florida Postal Code: 32780 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: * Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm * Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: * Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. * Ability to operate a computer, copier, fax, and scanner. * Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. * Ability to request and collect co-pays and outstanding balances. * Demonstrates exceptional customer service/patient experience skills. * Aptitude for strong organizational skills, ability to multi-task. * Ability to work with people of various backgrounds. * Ability to meet departmental goals and objectives. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Working knowledge of EMR systems. * Phlebotomy skills (Preferred). * Knowledge of employee health clinic environment (Preferred). * Previous use of an EMR (Preferred). * General knowledge of medical terminology, coding/billing (Preferred). Education: * High School Grad or Equiv [Required] Field of Study: * in business, education, Health Services Administration, or related field Work Experience: * Previous customer service experience [Preferred] * Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Licenses and Certifications: * Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 2335 S WASHINGTON AVE **City:** TITUSVILLE **State:** Florida **Postal Code:** 32780 **Job Description:** **Schedule:** Full Time **Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: + Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm + Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. **Knowledge, Skills, and Abilities:** - Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. - Ability to operate a computer, copier, fax, and scanner. - Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. - Ability to request and collect co-pays and outstanding balances. - Demonstrates exceptional customer service/patient experience skills. - Aptitude for strong organizational skills, ability to multi-task. - Ability to work with people of various backgrounds. - Ability to meet departmental goals and objectives. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Working knowledge of EMR systems. - Phlebotomy skills (Preferred). - Knowledge of employee health clinic environment (Preferred). - Previous use of an EMR (Preferred). - General knowledge of medical terminology, coding/billing (Preferred). **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in business, education, Health Services Administration, or related field **Work Experience:** - Previous customer service experience [Preferred] - Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] **Licenses and Certifications:** - Cardiopulmonary Resuscitation (CPR) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** HFCC Brevard **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150639482