Service Representative jobs at AdventHealth - 26 jobs

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Night (United States of America) **Address:** 601 E ROLLINS ST **City:** ORLANDO **State:** Florida **Postal Code:** 32803 **Job Description:** **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program* **for Eligible Positions** * + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support + Pet Insurance* + Nursing Clinical Ladder Program* + Sign-on Bonus* **for Eligible Positions** * + Relocation Bonus* **for Eligible Positions** * **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift** : Night 2:00 pm to 10:30 pm Tuesday - Saturday. Must be open. **Location:** The position will be between South Orlando and Mineola. Must be open to both locations. **The community you'll be caring for:** Orlando South and Mineola **The role you'll contribute:** + Removes foreign items and unacceptable linen from carts. Checks and changes rejected and soiled linen bags. + Straightens linen for restocking to ensure proper organization. + Polices the work area by picking up strings and dropped linen, placing them in proper containers, and stacking empty trays in the designated area. + Assesses areas for improvement and makes suggestions to enhance efficiency. + Drives to and from assignments as needed. Leads and organizes the team in restocking and transporting clean linen carts. Inventories completed carts and develops linen orders for the next day. Reports shortages of linen to the supervisor. Adjusts to staff shortages and covers other assigned areas as needed. Maintains high standards of cleanliness and organization. Documents daily assignments and completed tasks. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Environmental Services **Organization:** AdventHealth Orlando **Schedule:** Full time **Shift:** Night **Req ID:** 150676668

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Shift Available: 11:30am-8:00pm EST Customer care representative is responsible for answering inbound calls in a centralized access center environment. Schedules appointments and answers questions while providing timely, accurate, and excellent customer service, while adhering to department standards and provider protocols. Communicate to the patient a recommendation for appointment times and locations; including multi-specialty and multi-location(s). Obtains, verifies and updates patient information; maintains confidentiality according to policies: • Patient demographics • Pre-registration of patients • Insurance contracts and coverage • Electronic Health Record • Other data fields as needed Achieves a minimum call standard as pre-determined by department goals. Maintain a 95% or higher call quality threshold and 90% or above CSAT Adheres to the call center schedule while being accountable for following specific call quality and scheduling guidelines and measurements. Job Description: • Responsible for scheduling patient appointments in a multi-specialty, multi-location environment. • Accurately recommends physicians and schedules into multiple medical specialties with individual scheduling criteria for 500+ providers. • Responsible for identifying and coordinating the required medical test before seeing a physician for a physical examination or to bring a patient in fasting. • Must be able to identify WC/MVA insurance cases for referral to a case coordinator. • Perform patient account upgrades including demographics, health insurance, referring provider, and PCP. • Must be knowledgeable and conversational in all health insurances that are par or non-par with Summit Health/VillageMD. • Must be comfortable with daily extensive computer use navigating multiple applications while engaging in conversations with patients or clinical office staff. Qualifications: High School Graduate/GED required 1+ year of healthcare experience required. EPIC system experience 2 years' customer service experience preferred. Ability to communicate in English, both orally and in writing required. Strong interpersonal and customer service skills are required. Knowledge of medical terminology preferred. Ability to organize and perform multiple tasks promptly required. Strong attention to detail required. Previous office and computer experience required. Experience with Standard Office Technology in a Window based environment preferred. Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. Bandwidth requirement (100 MBPS download speed and 10 MBPS download speed minimum) This is a non-exempt position. The base compensation range for this role is $18 to $20 per hour. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan. About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1127 BRUCE B DOWNS BLVD City: WESLEY CHAPEL State: Florida Postal Code: 33544 Job Description: * Obtains client information for worker's comp and corporate accounts, verifies authorization, and services requested. * Verifies insurance eligibility and determines accurate up-front collection amounts. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR). * Participates in departmental performance improvement initiatives. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Night (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803 Job Description: All the benefits and perks you need for you and your family: * Benefits from Day One * Paid Days Off from Day One * Student Loan Repayment Program *for Eligible Positions* * Career Development * Whole Person Wellbeing Resources * Mental Health Resources and Support * Pet Insurance* * Nursing Clinical Ladder Program* * Sign-on Bonus*for Eligible Positions* * Relocation Bonus*for Eligible Positions* * Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full Time Shift: Night 2:00 pm to 10:30 pm Tuesday - Saturday. Must be open. Location: The position will be between South Orlando and Mineola. Must be open to both locations. The community you'll be caring for: Orlando South and Mineola The role you'll contribute: * Removes foreign items and unacceptable linen from carts. Checks and changes rejected and soiled linen bags. * Straightens linen for restocking to ensure proper organization. * Polices the work area by picking up strings and dropped linen, placing them in proper containers, and stacking empty trays in the designated area. * Assesses areas for improvement and makes suggestions to enhance efficiency. * Drives to and from assignments as needed. Leads and organizes the team in restocking and transporting clean linen carts. Inventories completed carts and develops linen orders for the next day. Reports shortages of linen to the supervisor. Adjusts to staff shortages and covers other assigned areas as needed. Maintains high standards of cleanliness and organization. Documents daily assignments and completed tasks. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Part time **Shift:** Night (United States of America) **Address:** 900 HOPE WAY **City:** ALTAMONTE SPRINGS **State:** Florida **Postal Code:** 32714 **Job Description:** Cleans assigned patient and public areas daily, including collecting and removing trash and sanitizing all surfaces. Stocks paper items, cleaning solutions and other supplies in assigned areas as necessary or designated. Demonstrates complete knowledge of infection control, isolation procedures, and proper operation of cleaning equipment. Other duties as assigned. Utilizes Bed Management system to maintain productive flow of bed through put, using hand-held technology for tracking. Utilizes equipment that includes cleaning/trash cart, and other janitorial supplies. Collects and stages soiled linen for pick up. Disposes of normal and biohazardous waste. Cleans and disinfects areas containing bodily fluids in accordance with facility standards. Documents all work performed. Accesses ancillary units, restrooms, offices in assigned areas. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Environmental Services **Organization:** AdventHealth Corporate **Schedule:** Part time **Shift:** Night **Req ID:** 150660128

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Part time Shift: Night (United States of America) Address: 900 HOPE WAY City: ALTAMONTE SPRINGS State: Florida Postal Code: 32714 Job Description: Cleans assigned patient and public areas daily, including collecting and removing trash and sanitizing all surfaces. Stocks paper items, cleaning solutions and other supplies in assigned areas as necessary or designated. Demonstrates complete knowledge of infection control, isolation procedures, and proper operation of cleaning equipment. Other duties as assigned. Utilizes Bed Management system to maintain productive flow of bed through put, using hand-held technology for tracking. Utilizes equipment that includes cleaning/trash cart, and other janitorial supplies. Collects and stages soiled linen for pick up. Disposes of normal and biohazardous waste. Cleans and disinfects areas containing bodily fluids in accordance with facility standards. Documents all work performed. Accesses ancillary units, restrooms, offices in assigned areas. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1000 WATERMAN WAY City: TAVARES State: Florida Postal Code: 32778 Job Description: Cleans assigned patient and public areas daily, including collecting and removing trash and sanitizing all surfaces. Stocks paper items, cleaning solutions and other supplies in assigned areas as necessary or designated. Demonstrates complete knowledge of infection control, isolation procedures, and proper operation of cleaning equipment. Other duties as assigned. Utilizes Bed Management system to maintain productive flow of bed through put, using hand-held technology for tracking. Utilizes equipment that includes cleaning/trash cart, and other janitorial supplies. Collects and stages soiled linen for pick up. Disposes of normal and biohazardous waste. Cleans and disinfects areas containing bodily fluids in accordance with facility standards. Documents all work performed. Accesses ancillary units, restrooms, offices in assigned areas.Knowledge, Skills, and Abilities: * Knowledge of commonly-used concepts, practices, and procedures within a particular field [Required] * Ability to maintain equipment and work areas in a clean and safe condition [Required] * Able to communicate in English [Required] * Basic computer skills and use of mouse and keyboard [Required] * Must be able to operate a computer using standard office software [Required] * Excellent customer service skills [Required] * Ability to interact with patients [Required] * Must be able to read and understand Safety Data Sheets, product labels, various reports, and perform basic arithmetic [Required] * Must be able to follow oral and written assignments and have full knowledge of basic environmental duties [Required] * Environmental services experience within a healthcare environment [Preferred] * Knowledge of additional languages [Preferred] Education: * High School Grad or Equiv [Preferred] Field of Study: * N/A Work Experience: * Housekeeping or custodial experience [Preferred] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Part time Shift: Day-Weekend (United States of America) Address: 735 S 5TH AVE City: WAUCHULA State: Florida Postal Code: 33873 Job Description: * Hours: 7:00 am - 3:30 pm *Weekends included * Cleans assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces. * Stocks paper items and other supplies in assigned areas as necessary or designated. * Demonstrates a complete knowledge of infection control, isolation procedures, and proper operation of cleaning equipment. * Documents all work that has been performed. * Stocks cart daily with paper products and cleaning solution. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv Pay Range: $15.46 - $24.73 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Part time **Shift:** Day-Weekend (United States of America) **Address:** 735 S 5TH AVE **City:** WAUCHULA **State:** Florida **Postal Code:** 33873 **Job Description:** + **Hours:** **7:00 am - 3:30 pm** ***Weekends included** + Cleans assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces. + Stocks paper items and other supplies in assigned areas as necessary or designated. + Demonstrates a complete knowledge of infection control, isolation procedures, and proper operation of cleaning equipment. + Documents all work that has been performed. + Stocks cart daily with paper products and cleaning solution. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv **Pay Range:** $15.46 - $24.73 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Environmental Services **Organization:** AdventHealth Wauchula **Schedule:** Part time **Shift:** Day-Weekend **Req ID:** 150661631

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. + Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. + Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. + Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. + Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. **Knowledge, Skills, and Abilities:** - Able to communicate in English [Required] - Basic computer skills [Required] **Education:** - N/A **Field of Study:** - N/A **Work Experience:** - 1+ food service experience required in hospitality industry [Preferred] - Healthcare foodservice experience preferred [Preferred] - Previous customer service experience required [Required] - Previous experience with CBORD or another nutrition software program preferred [Required] **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Nutritional Services **Organization:** AdventHealth Tampa **Schedule:** Full time **Shift:** Day **Req ID:** 150714312

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: * Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. * Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. * Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. * Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. * Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. Knowledge, Skills, and Abilities: * Able to communicate in English [Required] * Basic computer skills [Required] Education: * N/A Field of Study: * N/A Work Experience: * 1+ food service experience required in hospitality industry [Preferred] * Healthcare foodservice experience preferred [Preferred] * Previous customer service experience required [Required] * Previous experience with CBORD or another nutrition software program preferred [Required] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 601 E ALTAMONTE DR **City:** ALTAMONTE SPRINGS **State:** Florida **Postal Code:** 32701 **Job Description:** + Registers patients for services and ensures accuracy in insurance identification, selection, and authorization requirements. + Obtains required patient documents from in-house patients or appropriate representatives. + Creates accurate good faith estimates to maximize upfront cash collections and add collection documentation as needed. + Maintains schedule flexibility and arranges continual coverage of assigned workstations to promptly assist customers. + Properly identifies patients to ensure armband accuracy, inputs demographic information, and secures required forms for compliance. **Knowledge, Skills, and Abilities:** - Knowledge and understanding of HIPAA privacy rules and adroit ability to use discretion when discussing patient related information that is confidential in nature [Required] - Working knowledge of Microsoft programs and database programs [Required] - Ability to operate general office machines, such as, computers, facsimiles, copiers, and scanners [Required] - Ability to effectively learn and perform multiple tasks and organize work in a systematic and efficient fashion [Required] - Ability to communicate professionally and effectively in English, both verbally and in writing [Required] **Education:** - Associate [Preferred] **Field of Study:** - in Health Services **Work Experience:** - 1+ customer service experience [Required] **Additional Information:** - N/A **Licenses and Certifications:** - Certified Healthcare Access Associate (CHAA) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $16.14 - $25.83 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Altamonte Springs **Schedule:** Full time **Shift:** Day **Req ID:** 150732131

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 601 E ALTAMONTE DR City: ALTAMONTE SPRINGS State: Florida Postal Code: 32701 Job Description: * Registers patients for services and ensures accuracy in insurance identification, selection, and authorization requirements. * Obtains required patient documents from in-house patients or appropriate representatives. * Creates accurate good faith estimates to maximize upfront cash collections and add collection documentation as needed. * Maintains schedule flexibility and arranges continual coverage of assigned workstations to promptly assist customers. * Properly identifies patients to ensure armband accuracy, inputs demographic information, and secures required forms for compliance. Knowledge, Skills, and Abilities: * Knowledge and understanding of HIPAA privacy rules and adroit ability to use discretion when discussing patient related information that is confidential in nature [Required] * Working knowledge of Microsoft programs and database programs [Required] * Ability to operate general office machines, such as, computers, facsimiles, copiers, and scanners [Required] * Ability to effectively learn and perform multiple tasks and organize work in a systematic and efficient fashion [Required] * Ability to communicate professionally and effectively in English, both verbally and in writing [Required] Education: * Associate [Preferred] Field of Study: * in Health Services Work Experience: * 1+ customer service experience [Required] Additional Information: * N/A Licenses and Certifications: * Certified Healthcare Access Associate (CHAA) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $16.14 - $25.83 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 13901 BRUCE B DOWNS BLVD **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Promptly resolves consumer inquiries within assigned functional areas, striving for first interaction resolution. + Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations. + Thoroughly documents all interactions and consistently updates consumer records in the relevant technology system. + Achieves individual key department performance objectives such as quality assurance and productivity. + Handles sensitive matters courteously and professionally, escalating to leadership when appropriate. **Knowledge, Skills, and Abilities:** - Ability to articulate the mission of AH and its affiliated Network Access Centers [Required] - Strong attention to detail and ability to take initiative to resolve inquiries and issues [Required] - Demonstrated personal commitment to promoting and providing excelled customer service [Required] - Demonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required] - Exhibits desire to continuously learn, improve service delivery, and work in a team environment [Required] - Ability to listen and document notes simultaneously [Required] - Ability to read, analyze, and interpret verbal and written instruction [Required] - Maintains high energy and positive attitude [Required] - Ability to remain calm under pressure [Required] - Adapts quickly to change and balances multiple priorities in a fast-paced environment [Required] - Demonstrates regular, consistent, and punctual attendance [Required] - Effective communicator in English, both orally and in writing [Required] - Computer Proficiency: Microsoft Office Suite programs and basic keyboard typing skills [Required] - Technological aptitude to master additional programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required] - Medical terminology knowledge [Preferred] - Bilingual in Spanish [Preferred] **Education:** - Associate [Preferred] - High School Grad or Equiv [Required] **Field of Study:** - N/A **Work Experience:** - 1+ year of prior experience in a call center or customer service environment [Required] - Experience in a healthcare setting focused on patient care [Preferred] **Additional Information:** - N/A **Licenses and Certifications:** - Certified Medical Interpreter (CMI) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.87 - $25.38 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Medical Group Support **Schedule:** Full time **Shift:** Day **Req ID:** 150733594

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 13901 BRUCE B DOWNS BLVD City: TAMPA State: Florida Postal Code: 33613 Job Description: * Promptly resolves consumer inquiries within assigned functional areas, striving for first interaction resolution. * Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations. * Thoroughly documents all interactions and consistently updates consumer records in the relevant technology system. * Achieves individual key department performance objectives such as quality assurance and productivity. * Handles sensitive matters courteously and professionally, escalating to leadership when appropriate. Knowledge, Skills, and Abilities: * Ability to articulate the mission of AH and its affiliated Network Access Centers [Required] * Strong attention to detail and ability to take initiative to resolve inquiries and issues [Required] * Demonstrated personal commitment to promoting and providing excelled customer service [Required] * Demonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required] * Exhibits desire to continuously learn, improve service delivery, and work in a team environment [Required] * Ability to listen and document notes simultaneously [Required] * Ability to read, analyze, and interpret verbal and written instruction [Required] * Maintains high energy and positive attitude [Required] * Ability to remain calm under pressure [Required] * Adapts quickly to change and balances multiple priorities in a fast-paced environment [Required] * Demonstrates regular, consistent, and punctual attendance [Required] * Effective communicator in English, both orally and in writing [Required] * Computer Proficiency: Microsoft Office Suite programs and basic keyboard typing skills [Required] * Technological aptitude to master additional programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required] * Medical terminology knowledge [Preferred] * Bilingual in Spanish [Preferred] Education: * Associate [Preferred] * High School Grad or Equiv [Required] Field of Study: * N/A Work Experience: * 1+ year of prior experience in a call center or customer service environment [Required] * Experience in a healthcare setting focused on patient care [Preferred] Additional Information: * N/A Licenses and Certifications: * Certified Medical Interpreter (CMI) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.87 - $25.38 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** Schedule: Full Time Mon-Fri 8am-5pm Location: Tampa, FL + Collaborates with the Assistant Director and Business Development Manager to maximize territory growth and potential. + Regularly travels to and services various clients and facilities within the assigned geographic territory. + Maintains effective relationships with laboratory staff at all sites. + Explains and provides follow-up on client billing issues. + Documents client visits and activities in the database. **Knowledge, Skills, and Abilities:** - General knowledge of applicable regulatory standards, rules and guidelines such as DNV, AABB, AOA, CAP, CLIA, State of Florida, and related agencies [Required] - Ability to implement marketing and sales plans to increase client base and volumes [Required] - Ability to enhance physician relationships in order to maintain and expand existing client business [Required] - Ability to utilize standard computer related applications and ability to learn and apply new applications and programs including documentation of client visits and activity on excel spreadsheets [Required] - Ability to read text and numbers in English, with demonstrated ability to comprehend, measure, calculate, reason, match and problem solve [Required] **Education:** - Associate [Preferred] **Field of Study:** - in Marketing, Business or health related field **Work Experience:** - 1+ experience in a medical laboratory setting. [Preferred] - 1+ sales/client relationship, or healthcare business development experience [Preferred] - 6+ experience in healthcare market, preferably in sales/marketing or client services [Required] **Additional Information:** - N/A **Licenses and Certifications:** - Driver's License (DL) [Required] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $41,096.13 - $76,427.64 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Sales **Organization:** AdventHealth Imaging Centers Lab **Schedule:** Full time **Shift:** Day **Req ID:** 150734966

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: Schedule: Full Time Mon-Fri 8am-5pm Location: Tampa, FL * Collaborates with the Assistant Director and Business Development Manager to maximize territory growth and potential. * Regularly travels to and services various clients and facilities within the assigned geographic territory. * Maintains effective relationships with laboratory staff at all sites. * Explains and provides follow-up on client billing issues. * Documents client visits and activities in the database. Knowledge, Skills, and Abilities: * General knowledge of applicable regulatory standards, rules and guidelines such as DNV, AABB, AOA, CAP, CLIA, State of Florida, and related agencies [Required] * Ability to implement marketing and sales plans to increase client base and volumes [Required] * Ability to enhance physician relationships in order to maintain and expand existing client business [Required] * Ability to utilize standard computer related applications and ability to learn and apply new applications and programs including documentation of client visits and activity on excel spreadsheets [Required] * Ability to read text and numbers in English, with demonstrated ability to comprehend, measure, calculate, reason, match and problem solve [Required] Education: * Associate [Preferred] Field of Study: * in Marketing, Business or health related field Work Experience: * 1+ experience in a medical laboratory setting. [Preferred] * 1+ sales/client relationship, or healthcare business development experience [Preferred] * 6+ experience in healthcare market, preferably in sales/marketing or client services [Required] Additional Information: * N/A Licenses and Certifications: * Driver's License (DL) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $41,096.13 - $76,427.64 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: * Works with assigned insurance payers to ensure proper reimbursement on patient accounts and expedite resolution. * Processes administrative and technical appeals, requests refunds, and handles reinstatements and rejections of insurance claims. * Ensures proper escalation when accounts receivable are not collected in a timely manner. * Completes daily account follow-up, maintaining established goals, and notifies Assistant Supervisor of issues preventing achievement of goals. * Analyzes daily correspondence, including denials and underpayments, to appropriately resolve issues. Knowledge, Skills, and Abilities: * Three (3) years of knowledge in HMO PPO/Commercial, Medicare or Medicaid/Government payers or business office setting. [Required] * Uses discretion when discussing personnel/patient related issues that are confidential in nature. [Required] * Is responsive to ever-changing matrix of hospital needs and acts accordingly. [Required] * Typing skills equal to 27 words per minute net. [Required] * Proficiency in performance of basic math functions. [Required] * Communicates professionally and effectively in English, both verbally and in writing. [Required] Education: * High School Grad or Equiv [Required] Field of Study: * in healthcare, business administration or related field Work Experience: * N/A Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Works with assigned insurance payers to ensure proper reimbursement on patient accounts and expedite resolution. + Processes administrative and technical appeals, requests refunds, and handles reinstatements and rejections of insurance claims. + Ensures proper escalation when accounts receivable are not collected in a timely manner. + Completes daily account follow-up, maintaining established goals, and notifies Assistant Supervisor of issues preventing achievement of goals. + Analyzes daily correspondence, including denials and underpayments, to appropriately resolve issues. **Knowledge, Skills, and Abilities:** - Three (3) years of knowledge in HMO PPO/Commercial, Medicare or Medicaid/Government payers or business office setting. [Required] - Uses discretion when discussing personnel/patient related issues that are confidential in nature. [Required] - Is responsive to ever-changing matrix of hospital needs and acts accordingly. [Required] - Typing skills equal to 27 words per minute net. [Required] - Proficiency in performance of basic math functions. [Required] - Communicates professionally and effectively in English, both verbally and in writing. [Required] **Education:** - High School Grad or Equiv [Required] **Field of Study:** - in healthcare, business administration or related field **Work Experience:** - N/A **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $16.63 - $26.60 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Tampa **Schedule:** Full time **Shift:** Day **Req ID:** 150765350