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How to hire an agent assistant

Agent assistant hiring summary. Here are some key points about hiring agent assistants in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire an agent assistant is $1,633.
  • Small businesses spend an average of $1,105 per agent assistant on training each year, while large companies spend $658.
  • There are currently 163,954 agent assistants in the US and 54,781 job openings.
  • Portland, OR, has the highest demand for agent assistants, with 9 job openings.
  • New York, NY has the highest concentration of agent assistants.

How to hire an agent assistant, step by step

To hire an agent assistant, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire an agent assistant:

Here's a step-by-step agent assistant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an agent assistant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new agent assistant
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring an agent assistant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    An agent assistant's background is also an important factor in determining whether they'll be a good fit for the position. For example, agent assistants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list shows salaries for various types of agent assistants.

    Type of Agent AssistantDescriptionHourly rate
    Agent AssistantInsurance sales agents help insurance companies generate new business by contacting potential customers and selling one or more types of insurance. Insurance sales agents explain various insurance policies and help clients choose plans that suit them.$12-23
    Insurance RepresentativeAn insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction... Show more$13-21
    Licensed Insurance AgentA licensed insurance agent is primarily responsible for finding and utilizing opportunities to secure insurance sales. Moreover, a licensed insurance agent must reach out to potential clients, discuss and negotiate terms, respond to inquiries, and perform various assessments to determine their ability to uphold financial obligations... Show more$15-42
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Life Insurance
    • Insurance Policies
    • Outbound Calls
    • Inbound Calls
    • Auto Insurance
    • Health Insurance
    • Scheduling Appointments
    • Policy Changes
    • Develop Leads
    • Roadside Assistance
    • Customer Calls
    • MLS
    • Payroll
    Check all skills
    Responsibilities:
    • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
    • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
    • Train in technical support for Hewlett-Packard customers.
    • Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
    • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.
    More agent assistant duties
  3. Make a budget

    Including a salary range in the agent assistant job description is a good way to get more applicants. An agent assistant salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for an agent assistant in California may be lower than in Alaska, and an entry-level engineer typically earns less than a senior-level agent assistant. Additionally, an agent assistant with lots of experience in the field may command a higher salary as a result.

    Average agent assistant salary

    $37,404yearly

    $17.98 hourly rate

    Entry-level agent assistant salary
    $27,000 yearly salary
    Updated December 19, 2025

    Average agent assistant salary by state

    RankStateAvg. salaryHourly rate
    1New York$45,247$22
    2Washington$42,200$20
    3Connecticut$41,500$20
    4New Jersey$41,474$20
    5Oregon$39,868$19
    6Ohio$38,774$19
    7Pennsylvania$38,026$18
    8Indiana$37,303$18
    9Michigan$37,225$18
    10Illinois$36,764$18
    11Maryland$36,478$18
    12Colorado$36,376$17
    13Arizona$35,594$17
    14Virginia$35,194$17
    15North Carolina$34,783$17
    16Tennessee$33,695$16
    17Florida$33,568$16
    18Missouri$33,479$16
    19Arkansas$33,396$16
    20Georgia$32,574$16

    Average agent assistant salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Rutgers University$49,328$23.72
    2New River Community College$46,029$22.13
    3The City University of New York$42,494$20.434
    4Marcus & Millichap$41,341$19.88119
    5Alera Group$39,869$19.17
    6John Staurulakis$39,339$18.911
    7United Talent Agency$39,325$18.91
    8Kaplan Early Learning$39,063$18.78
    9BNSF Logistics$38,150$18.34
    10Solcius$37,895$18.22
    11Keri Shull Team$37,554$18.05
    12John Little – State Farm Agent$37,472$18.0210
    13KB Home$37,398$17.98
    14Hilton Grand Vacations$37,296$17.9334
    15Bond Clinic, P.A.$37,227$17.90
    16The Gersh Agency$37,086$17.83
    17Tarzana Treatment Centers$36,584$17.59
    18Colliers International$36,554$17.57
    19G2 Secure Staff$36,358$17.48249
    20GAT Airline Ground Support$35,558$17.10
  4. Writing an agent assistant job description

    An agent assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an agent assistant job description:

    Agent assistant job description example

    Showing Assistant Your Opportunity: You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as a Showing Assistant. We have a proven path and will provide you with the models, systems, tools, coaching, training and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, health benefits, growth share, vesting and investing. Explore PLACE Inc. and the opportunity model we have created for you. Who Develops You: Team Lead, Director of Sales or Sales Agent What You’re Great At: You are energized by working with people and pride yourself in your ability to develop and maintain professional relationships. You have a compelling desire to support others, while being committed to your growth in real estate and leadership skills. What you’ll do:
    • Work with sales agent to guide their clients to homes
    • Provide detailed, written feedback to confirm or refine clients’ search criteria
    • Write and negotiate offers on behalf of the sales agent and clients
    • Participate in weekly script practice per team standards
    • Participate in team activities per team standards
    • Commit to weekly 1:1 coaching session, Hangout and Partner Call
    Skills You Have:
    • Real estate license with the Texas Real Estate Commission
    • Positive, happy attitude
    • Ability to spend a large amount of time driving in their car
    • Ability to analyze clients’ needs and wants and match them to homes
    • Learning based
    • Ambitious with proven ability to succeed
    • High school graduate
    • People Oriented
  5. Post your job

    There are a few common ways to find agent assistants for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your agent assistant job on Zippia to find and recruit agent assistant candidates who meet your exact specifications.
    • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with agent assistant candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new agent assistant

    Once you've selected the best agent assistant candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an agent assistant?

Hiring an agent assistant comes with both the one-time cost per hire and ongoing costs. The cost of recruiting agent assistants involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of agent assistant recruiting as well the ongoing costs of maintaining the new employee.

The median annual salary for agent assistants is $37,404 in the US. However, the cost of agent assistant hiring can vary a lot depending on location. Additionally, hiring an agent assistant for contract work or on a per-project basis typically costs between $12 and $23 an hour.

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