Air cargo agent vs ground support agent

The differences between air cargo agents and ground support agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a ground support agent has an average salary of $44,789, which is higher than the $36,182 average annual salary of an air cargo agent.

The top three skills for an air cargo agent include data entry, reservations and DOT. The most important skills for a ground support agent are safety procedures, belt loaders, and FAA.

Air cargo agent vs ground support agent overview

	Air Cargo Agent	Ground Support Agent
Yearly salary	$36,182	$44,789
Hourly rate	$17.40	$21.53
Growth rate	-	10%
Number of jobs	27,082	85,827
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	-	-

Air cargo agent vs ground support agent salary

Air cargo agents and ground support agents have different pay scales, as shown below.

	Air Cargo Agent	Ground Support Agent
Average salary	$36,182	$44,789
Salary range	Between $26,000 And $50,000	Between $22,000 And $88,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between air cargo agent and ground support agent education

There are a few differences between an air cargo agent and a ground support agent in terms of educational background:

	Air Cargo Agent	Ground Support Agent
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Air cargo agent vs ground support agent demographics

Here are the differences between air cargo agents' and ground support agents' demographics:

	Air Cargo Agent	Ground Support Agent
Average age	43	43
Gender ratio	Male, 53.6% Female, 46.4%	Male, 68.0% Female, 32.0%
Race ratio	Black or African American, 6.9% Unknown, 6.8% Hispanic or Latino, 26.5% Asian, 16.1% White, 43.0% American Indian and Alaska Native, 0.8%	Black or African American, 8.0% Unknown, 6.8% Hispanic or Latino, 19.8% Asian, 14.6% White, 49.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	11%	11%

Differences between air cargo agent and ground support agent duties and responsibilities

Air cargo agent example responsibilities.

Manage and carry out specific program and regulatory activities such as enforcing hazmat and weight restrictions.
Direct inbound and outbound logistics operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
Service aircraft as needed for aircraft lavatories, portable water, de-icing and commissary items.
Operate vehicles to convey ULD dollies and baggage carts to and from aircraft terminal.
Experience in using, tugs, dollies, transporters, lower deck loader, main deck loader, belt loader.

Ground support agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
Welcome passengers with departing and arriving information of the FBO.
Utilize tugs, pallet dollies, and perform freight running activities.
Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.

Air cargo agent vs ground support agent skills

Common air cargo agent skills

Data Entry, 12%
Reservations, 9%
DOT, 6%
FAA, 6%
Import Shipments, 6%
Patrol, 6%

Common ground support agent skills

Safety Procedures, 33%
Belt Loaders, 20%
FAA, 13%
Outbound Calls, 10%
FBO, 8%
Inbound Calls, 6%

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Air Cargo Agent
Air Cargo Agent vs Ground Support Agent

Updated January 8, 2025

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