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American 1 Credit Union jobs in Canton, MI - 2987 jobs

  • Contact Center Regional Manager

    American 1 Credit Union 3.9company rating

    American 1 Credit Union job in Jackson, MI

    We are growing and looking for a Contact Center Regional Managers. Do you have experience with: Management in a Contact Center/Virtual Branch Leadership and coaching manager Hiring and employee development If so, we invite you to consider a career at American 1 Credit Union. Below are more details before you decide to apply: Position: Regional Manager Salary: $96,072 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens The Contact Center Regional Manager is responsible for taking the lead in creating the best member experiences through all of credit union's contact center departments by providing leadership, direction, coaching and accountability to the Department Managers who oversee day to day operations in their departments. The leadership influence includes hiring, employee development, lending, product sales coaching, project support and member growth. The Contact Center Regional Manager is dedicated to working with the Branch Operations Leadership team to create and sustain a culture that is filled with people who are Focused, Engaged, Trustworthy, Humbly Confident and driven to Achieve. The Contact Center Regional Manager works collaboratively with the entire Branch Operations Leadership team and support departments to assure that our team is optimally engaged and fulfilled in their work and, as a result, the member experience is superior, and goals are achieved. Essential Job Functions Lead, Manage and Accountability : Committed to leading and managing in a way that creates an environment in which accountable employees thrive and non-accountable people choose to leave. Lead Department Managers in performance, coaching, and development of themselves and their employees. This includes hiring, training, developing, and performance management. Effectively uses people analyzer to find right people, right seats. Branch Operations Leadership Team Collaboration: Collaborate with the Branch Operations Leadership team in all discussions relevant to the American 1 culture, branch operation processes and overall member experience. Participates supporting team and executing the credit union's short- and long-term goals and objectives and communicates such goals and objectives to department managers. Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking. Accountability Measurement and Coaching: Ensures region's department goals and performance are aligned with organizational scorecard and business plan. Monitor, manage, and report on branch operation goals for membership, scorecard metrics and reports to VP of Branch Operations. Employee Recruitment and Retention: Works with department managers to ensure that their teams are staffed with team members that are engaged, embrace and demonstrate our core values, fulfilled in their work, properly trained and receiving regular feedback on performance. Diversity, Equity, and Inclusion: Committed to building and supporting a culture that is inclusive for all. Leadership Growth Support: Supports managers in assessment, reporting, coaching, training, and improvement plan recommendations for the team members as needed. Team Visibility and Support: Supports managers by checking in and building employee relationships. Resolves escalated concerns of credit union members and/or employees with a goal of retaining membership and employees. Serves as a back-up for department managers in their absence. Core Process, Policy and Procedure Review and Recommendations: Responsible for following and coaching to all branch operations core processes, policies, and procedures. Makes recommendations to VP of Branch Operations when appropriate. Assures team is following all processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements Community Advocate: Serves as a representative of the credit union within the institution, actively visible at credit union events, and supporting creating relationships within the region. Competencies Required People Focused and Strong Communication : Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Apply new ways of thinking; create new ideas. Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems. Focused, Decision Making and Problem Solving : Has a strong sense of urgency about proactively solving problems and getting work done; gain support by collaborating effectively for ideas, proposals, projects and solutions, take initiative; make and/or facilitate decisions considering impact on others and/or the credit union; reach sound decisions and exercises good judgment based on balanced consideration of facts, priorities, and alternatives; make decisions in agreed upon time frame; take initiative to identify and resolve problems; demonstrate ability to examine existing problems/issues in new ways. Leadership, Management and Accountability : Demonstrate institutional responsibility, administrative skill, as well as a commitment to and a vision for public service; ability to achieve positive outcomes by encouraging, supporting, coaching, developing and mentoring others. Committed to leading the company by strategically thinking about the business and managing effectively by working in the business. Engaged, Collaborative and Strategic Thinking: The capacity to create an achievable vision for the future by engaging and collaborating with executive team and all employees, to foresee longer-term developments, to envision options (and their probable consequences), to select sound courses of action, to rise above the day-to-day detail, to challenge the status quo. Trustworthy, Reliability and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Ensures core process, policies and procedures are followed. Key Accountability Items: Lead, Manage and Accountability Region Hiring, Training, Developing, and Performance Management Communicate and align all on credit union objectives, strategies, and projects to impact member experience Confirm compliance of credit union policies, process, sales, and service metrics Monitor, manage and report region scorecard performance to provide growth in performance of all institution products and services Requirements: Bachelor's degree preferred Minimum 3 years at a management level and demonstrated strong leadership and communication skills The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team Ability to direct other team members and coach others Knowledge of credit union products, services, policies, core processes and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff Demonstrated member-focused strategy skills Demonstrated skill in gathering, reporting, and summarizing trends in data Ability to express oneself clearly and articulately both orally and in writing Ability to make decisions and take initiative in problem resolution Ability to exercise tact and responsibility with handling confidential information NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $31k-41k yearly est. Auto-Apply 19d ago
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  • Teller (Account Specialist)

    American 1 Credit Union 3.9company rating

    American 1 Credit Union job in Jackson, MI

    We are a growing, dynamic company and actively hiring for teller positions. Do you have the following? Previous experience as a bank teller Previous cash handling and balancing your own drawer Previous customer service experience such as building relationships through conversation. Previous sales experience offering products and meeting monthly goals. Then we invite you to apply for the Teller Account Specialist position! Location: Onsite in Jackson, MI at our Home Office Branch Position: Account Specialist (Teller) Wage: Competitive wage starting at $17.31 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens. The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals. Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements. Community Advocate: Serves as a credit union representative while in the community. Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members. Competencies Required People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures. Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness. Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Branch Team Accuracy of Transactions Uphold GREAT service standards. Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team. Ability to direct other team members and coach others. Knowledge of credit union products, services, policies, core processes, and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff. Demonstrated member-focused strategy skills. Demonstrated skill in gathering, reporting, and summarizing trends in data. Ability to express oneself clearly and articulately both orally and in writing. Ability to make decisions and take initiative in problem resolution. Ability to exercise tact and responsibility when handling confidential information. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship. Essential physical requirements such as standing, stooping, or tying. Must be able to remain stationary 50% of the time. The person in this position must occasionally move about inside the office to access CDMs, vaults, etc. Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer. Physical effort/lifting, such as up to 20 pounds. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
    $17.3 hourly Auto-Apply 14d ago
  • Department Administrator

    CTC 4.6company rating

    Ann Arbor, MI job

    Job Title: Department Administrator Job Type: Contract Rate: 26/hr on W2 Founded in 1996, CTC is a global IT services, Consulting and Business Solutions partner dedicated to helping organizations innovate, optimize, and grow. With over 2,000 professionals worldwide, we support more than 100 clients in transforming complex challenges into lasting competitive advantages. Description: General administrative support duties for PCC and E2S Departments, working collaboratively with GM, Mgrs, Dept TM's and collaborating with other PT Div. Admins. Duties include but are not limited to: Personnel Support New hire setup/preparation (incl. desk setup, required access, and general onboarding support) for TM's, CP's and resident Japan-Staff, off-boarding support as needed. Maintaining Dept. organization chart (with GM) Maintaining Evacuation List for team members in 1555, 1588, Evaluation buildings. Training new Powertrain Div. Admins (in collaboration with other PT Div. Admins.) Budget Management (Direct Funding, Indirect/Operations Budget & Capex) Indirect/Operating Budgets Attend budget meetings as required. Support GMs/ mgr to submit indirect budgets and meet targets Purchase requisition submission and tracking, including approval, PO dispatch, vendor invoicing, Receipting for payment, and PO reconciliation to expenditures. Close cancel POs as required. Vehicle rentals (quotes PO submission, track return timing). Monthly accrual preparation and submission. Budget corrections (reclasses) - preparation & submission of correction request. Run OT report monthly for managers Direct Budget (Annual Job Requests) Enter new data for JRN's in estimation dashboards(T&P/Prism, issue support requests, update estimations in T&P to resolve discrepancies. Work with Dept Mgrs to resolve negotiated targets, estimates and planned consumption rates and approvals. Monthly review of budget vs actual to GMs/Mgrs General Meeting arrangement and setup (department meetings, department events) - Dept meeting: Schedule, agenda item side for admin topics, R&D, D+I, R&D training slides, welcome new members, recognize birthdays/anniversaries etc Assisting in coordinating Exec/Guest/Japan Visitor tours Coordinating team building events, department lunches, retirement, family event recognitions (incl. occasional shopping for event requirements) Ordering office supplies as required, monitor supplies budget, and make recommendations to managers regarding purchase decisions. Support travel arrangements as required through Toyota's travel agency. Support TMs with vehicle shipping/ incoming outgoing requests to Shipping and Receiving Occasional mail distribution Department SharePoint management as needed (permissions, new doc libraries, links to home pages) Issue IS tickets, contact facilities groups as needed for 1555/1588 floor issues as needed. Ad-hoc lunch arrangements for special meetings events Schedule driver training for new members and track licenses TMNA Report tracking and submission to TMC Tech admin via BBS2 Other Assisting GM & Managers in Special Projects as required. Cross-company communications at all organizational levels to support department operations and problem resolution. Participating in PT Div. administrative staff support meetings; provide backup for other Department Assistants as required. Knowledge Capture/IT Systems - Assist in maintenance and occasional data storage/restructuring activities Requirements: This role requires the ADMIN to work Monday-Thursday in the office and Fridays from home Excel Testing is required. Candidate must score 80% or higher to qualify for the role 3+ years of general office/department support experience. Excellent verbal, written, interpersonal and customer service skills. Advanced knowledge of MS Teams, Excel, Outlook, Word, PowerPoint, and SharePoint. Knowledge/proficiency with SAP/Ariba is strongly preferred Strong accounting/financial background would be a plus Strong ability to work independently and collaborate with other team members
    $50k-74k yearly est. 1d ago
  • Recruiting Coordinator

    CTC 4.6company rating

    Detroit, MI job

    *Please note to be considered you must reside in Southeast Michigan and willing to meet in-person, as needed. There will be remote flexibility. WHO WE ARE: CTC - Talent Partners is a recruiting firm specializing in the construction industry, known for long-standing Client relationships, creating and maintaining a steady backlog of active searches, and executing on a proven, relationship-driven recruiting process. This position is available due to company growth and to support the team and expanding client demand. WHO WE ARE: Core Purpose: Connecting great people with growing companies. Core Focus: Helping great contractors and their teams attract, hire, and retain the best people throughout the Midwest and Southeast Regions. Core Values: Humble Curiosity, Relentless Execution, Transparency Culture: Team-oriented • Supportive • Open Communication • Hands-On • Fast-Paced WHY CONSIDER THIS? Make a Difference: Ability to positively impact companies and professionals and their families Unlimited Earning Potential and Perks: Competitive salary, uncapped commission / bonus program, vacation / PTO. Growth and Support: You will be supported by an experienced team that with subject matter expertise in recruiting in specific market verticals and given an ongoing opportunity for growth, advancement, and increased earning potential. Join a Winning Team! Proven recruiting process that results in an 88% retention rate for Placed Candidates over the past two (2) years. Proven track record of success in specific vertical markets, steady backlog of Client relationships and requisitions. REQUIRED PROFESSIONAL COMPETENCIES AND PERSONAL STRENGTHS Humility • Asking questions • Effective Time & Priority Management • Effective Communicator • Pride of Ownership • Highly Organized & Detail-Oriented • Process-Driven • Team-Oriented • Self-Starter • Customer Experience SUMMARY: CTC - Talent Partners is looking to add a Recruiting Coordinator to join the team. WHAT YOU WILL DO - ROLE RESPONSIBILITIES, DETAILS Source new markets, new searches, and new candidates for every active search Build and maintain pipelines of highly placeable candidates aligned with current and future client needs Own and maintain internal CRM and recruiting software databases, ensuring accuracy, completeness, and usability Perform ongoing data entry and data hygiene, including gathering cell phone numbers and candidate information Coordinate scheduling of phone screens with the recruiting team Create and manage all candidate and client deliverables, including candidate summaries, formatted resumes, and internal recruiting materials Provide administrative and operational support throughout the recruiting lifecycle to ensure searches move efficiently and professionally Support recruiters with coordination, documentation, and process execution across multiple active searches ADDITIONAL RESOURCES *Talent Planning & Expanding Your Candidate Pool - Webinar 1/2 *Building Our Future Workforce: How CAM Members Can Tackle the Labor Shortage in 2026 and Beyond *Unlocking Competitive Advantages: Talent Planning for 2026 & Beyond in Construction *Podcast on Hiring *"Staying Ahead of the Changing Landscape in Hiring" *******************************************************************************************
    $38k-52k yearly est. 1d ago
  • House Supervisor RN (TRH)

    Beacon Health System 4.7company rating

    Three Rivers, MI job

    Reports to the Director. Serves as an administrative resource for all staff and managers during evenings, nights, holidays and weekends. Makes administrative decisions that directly affect patient care in various areas. Provides direction for problem-solving activities. Ensures that there is adequate functioning of the various departments within the hospital. Serves as a representative of the Nursing areas and acts as a liaison with other departments. Applies the nursing process utilizing Relationship Based Care framework. Establishes strong patient family relationships. Collaborates with other professional, clinical and ancillary staff in providing quality care to patients. Displays strong teamwork. Exhibits self-care and self-knowing in order to be empathetic and compassionate with every interaction. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Staffing Allocation/Nursing Activities Makes reductions or additions to scheduled personnel utilizing the required skill mix as identified by patient requirements. Communicates with nursing units to determine factors impacting staffing requirements when on rounds and as needed. Works collaboratively with charge nurses to make staffing adjustments reflecting sound rationale using unit-specific staffing requirements and budgeted care hours. Accurately documents all pertinent information regarding staffing allocation and unit volume on staffing summary sheet. Receives and documents call-ins of staff appropriately. Screens emergency telephone calls to nursing employees as necessary. Serves as resource to the charge nurse/shift coordinator and staff. Evaluates the work performance of staff and communicates to the Nurse Managers as appropriate. Leadership Promotes growth and development of staff through role-modeling the leadership role. Remains knowledgeable and up to date on hospital nursing policies and procedures and acts as resource to staff. Participates and encourages staff participation in in-service programs. Serves as resource to units in problem-resolution to issues arising with patients, personnel, etc. Communicates with managers and director's unit-specific or departmental issues. Attends Staff Meetings as scheduled. Completes mandatory skills validation yearly. Exhibits Relationship Based Care behaviors in every interaction. Patient Flow Coordination Receives calls from physicians, physician offices and units bed placement and places patients in appropriate bed. Accurately collects and faxes demographic information about patient as well as admitting diagnosis, patient type (IP, OP, OBS), bed type, attending physician name, MRSA, latex allergy and diabetes status. Visually evaluates patients for proper bed placement in the ED. Maintains list of open beds and updates frequently. Notifies receiving unit of patient information. Notifies transferring unit of assigned bed on receiving unit. Rounds to all nursing units throughout the day to assess open beds, discharges, delays in transfers and takes appropriate action to resolve issues. Keeps house supervisor informed of unit census and ADTs. Acts in Absence of Other Departments Intervenes and supports families as necessary when Case Management is not available. Serves as contact for the news media in absence of the hospital administration or Department of Marketing and Development. Assumes the role of Fire Marshall in Code Red in absence of the Safety Committee Member. Initiates the disaster alert and assumes charge of Central Control until hospital administrative person arrives. Coordinates emergency surgery during hours when the OR team is on-call. Communicates with news media, families, and other contacts regarding patients and conditions. Performs/Responsible for a Variety of Daily and Program Development for Comprehensive Joint Replacement by: Serves as an essential link between patient and all other care providers in the coordination of care. Facilitates changes in the plan of care, brokering necessary activities and services to enhance the patient experience, remove barriers to a quality and timely discharge while promoting the business performance of the program. (Service settings may include the hospital, home, acute rehab or SNF). Facilitates pre-surgery risk assessment with pre-admit and providers offices and evaluates risk factors for post procedure plan of care or discharge. Coordinates and standardizes patient education tools. Educates and reviews educational material with patient to ensure all data points are met and patient is able to demonstrate understanding. Works with essential departments for data collection, tracking and reporting outcomes supporting strategic planning goals. Adheres to established productivity standards. Networks to maintain positive working relationships as appropriate with key customers (physicians, surgical services, office managers, therapists, case managers, DME coordinators, nurses, diagnostic staff and other specialty care team members). Performs other functions to maintain personal competence and contributes to the overall effectiveness of the department by: * Completes other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously. Education and Experience * The knowledge, skills, and abilities as indicated below are normally acquired through the following: The successful completion of an associate degree or Bachelor of Science in Nursing. After January 1, 2014, candidates are required to have or obtain a BSN within five (5) years of employment as a Registered Nurse or will have the option to become certified in their area of specialty. The certification must be maintained based off of accrediting body standards. Requires a valid Registered Nurse license for the State of Michigan. A minimum of two to five years of job-related experience is required. Two to three years as Staff Nurse, additional management experience as Charge Nurse, Shift Coordinator and/or Unit Manager is preferred. Must have or obtain Basic Cardiac Life Support (BCLS/CPR) within 90 days of hire. Must maintain current CPR, ACLS, NRP and PALS certifications. Serves as role model and leader for nursing staff. Knowledge & Skills Must be able to make quick decisions using good analytical skills of available information. Requires sound judgment and reasoning skills. This position requires a valid RN license for the state of Indiana. It also requires a working knowledge of policies and procedures of EGH and of legalities in nursing. Requires basic knowledge and understanding of principles of management. A clinical knowledge base. Exhibit sound nursing judgment and ability to assess the situation and make an appropriate decision. General working knowledge and familiarity with equipment operated by the general RN staff within the nursing division. Knowledge of computer, keyboard, CRT and printer. Working Conditions * Works in a hospital and patient care environment. Physical Demands * Requires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.
    $62k-98k yearly est. 6d ago
  • Executive Assistant

    Titan Talent Acquisition Inc. 4.6company rating

    Franklin, MI job

    Executive Assistant - Private Operations Role A confidential, privately owned organization is hiring an Executive Assistant to support senior leadership across a portfolio of administrative, operational, and financial activities. This role functions as a central point of coordination, ensuring day-to-day tasks, documentation, and external relationships run smoothly and accurately. This position is well-suited for an experienced assistant who thrives in environments requiring discretion, independence, and strong judgment. Core Responsibilities Track and process routine financial activity across multiple accounts and business lines Coordinate payments, documentation, and approvals for recurring and one-time obligations Maintain organized records of statements, invoices, and transaction history Monitor account activity and flag items requiring attention or follow-up Support internal reporting and documentation accuracy Oversee general office organization, records, and correspondence Manage physical and digital filing systems Handle mail, deliveries, and document routing Create and update internal reference materials and workflows Provide support for special initiatives and time-sensitive requests Serve as a point of contact for professional service providers and vendors Coordinate scheduling, documentation, and follow-up with third parties Assist with oversight of contracted services and ongoing operational needs Provide trusted support for leadership-related tasks requiring discretion Assist with logistics, scheduling, and ad hoc requests Anticipate needs and proactively resolve issues before escalation High level of confidentiality and trust required Primarily on-site role with some flexibility as needed Fast-moving environment requiring adaptability and prioritization Independent work style with minimal oversight Qualifications 5+ years of experience supporting executives or senior leadership Strong organizational and time-management skills High attention to detail and follow-through Professional written and verbal communication skills Proficiency with Microsoft Office and digital tools Comfortable handling sensitive information and financial documentation Flexible schedule with availability outside standard hours when required
    $44k-59k yearly est. 4d ago
  • PCA 3N BMC KAL

    Beacon Health System 4.7company rating

    Kalamazoo, MI job

    Under general supervision and according to established policies and procedures, may be assigned a variety of duties designed to assist with the direct care of the patient. This may include ordering and stocking unit supplies of all types needed for patient care and locating shared equipment within the hospital. Timely and efficient completion of these tasks is required for quality patient care. Interpersonal skills are necessary to communicate effectively and relate politely to patients, visitors and fellow staff members. Adheres to Borgess Medical Center mission, vision and values. Responsibilities: Must be able to successfully complete orientation/training programs for the position as evidenced by completion of competencies. Must be able to work effectively as a team member in the delivery of care and promote collaboration and a positive work environment. Must have computer skills to be able to enter and retrieve patient information. Successful completion of CPI and be physically capable of implementing CPI techniques. Performs and assists with therapeutic and procedures. Observes and records pertinent information, consults with and reports significant reactions and changes in patient condition to the appropriate Registered Nurse. Responsible for ensuring that the patient's pain is reported to Licensed Nurse. Inventory, Order, stock and locate various equipment and supplies. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Licensure / Certification / Registration: * Required Credential(s): * BLS Provider credentialed from the American Heart Association (AHA) obtained within 1 Month (30 days) of hire date or job transfer date. Education: * High School Diploma or Equivalent (GED) required. AND A minimum of six (6) month s experience with direct patient care preferred.
    $29k-36k yearly est. 6d ago
  • Hospitality Manager

    Equity Lifestyle Properties, Inc. 4.3company rating

    Buchanan, MI job

    What you'll do: The Hospitality Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The Hospitality Manager would oversee our seasonal campgrounds, Lakeside Campgrounds, located in New Carlisle, IN, and Bear Cave, located in Buchanan, MI. Your job will include: Provide exceptional customer service to residents and guests to ensure an excellent experience. Manage the resources and assets of the property, including buildings and amenities. Conduct marketing activities to attract new customers. Hire and manage resort employees. Prepare, manage, and analyze the operational budget of the resort. Maximize the profitability of the property. Maintain the resort and ensure that it's clean and attractive. Partner with the marketing team to attract new guests. Analyze, prepare, and manage the operational budget of the resort to improve its profitability. Your skills and experience include: Bachelor's degree, or a combination of education and equivalent experience. 5+ years of property management experience, preferably in an RV or manufactured home community setting. Strong operations skills and a thorough understanding of the complexities of this position. At least one year of experience in customer service and exceptional customer service skills. Excellent skills in Microsoft Office and other web-based applications. Valid driver's license, good driving record, and current auto insurance. Experience in sales and/or marketing preferred.
    $46k-62k yearly est. 1d ago
  • Continuous Improvement Specialist

    Spark Talent Acquisition, Inc. 3.8company rating

    Newaygo, MI job

    Continuous Improvement Specialist Direct Hire Pay: $90-100k Shift: 8am-5pm Continuous Improvement Specialist: Contributor of various disciplines who works as a change agent for operational excellence. Responsible to manage risk, set direction and lead the way to breakthrough improvement. Assist the operation in making paradigm shifts through continuous improvement activities. Responsible to encourage and stimulate management/employee thinking by posing new ways of doing things, challenge conventional wisdom by demonstrating successful application of new methodologies, seek out and pilot new tools, create innovative thinking. Requirements Continuous Improvement Specialist: Works with management to identify and establish project selection criteria with an emphasis on overall process and quality improvement. Develop and manage cross-functional teams and Continuous Improvement project leaders to meet project objectives. Monitors for the productivity of groups and individuals recommend changes where desirable. Provides leadership and support to the team. Leads long-term projects aimed at waste elimination/production efficiencies and establishment of Lean Manufacturing areas in conjunction with manufacturing sites. Subject matter may include plant floor layout, material-handling routes, service parts, and key future launches Facilitates continuous improvement project teams to continuously improve processes and give support to areas within the organization. Based upon management requests, leads employees through workshops designed to improve work processes to reduce cycle time, inventory, labor hours, scrap, etc. Creates and/or facilitates process design changes by integrating new systems and/or processes with existing ones. Provides guidance to Group Leaders and other project staff as needed to develop a team-based organization focused on project goals and objectives. Identify problems in a process, establish and manage projects within the process, evaluate the process and develop potential solutions to improve the process. Apply principles of statistical process control when appropriate. Identifies opportunities for common mistake proofing. Develop performance measurement tracking mechanism to support project objectives. Review management reports to ensure projects achieve stated goals and support business objectives. Able to take an organization to the upper/top performers. Position Requirements of the Continuous Improvement Specialist: Demonstrated strong communication skills to work with internal and external contacts at all levels within the organization. Able to represent the company in a professional manner with customers, internal Magna personnel and others including potentially suppliers. Strong negotiating and communication skills, both written and verbal. Must be able to work with peers in a positive, cooperative way and maintain productive relationships with key functional areas. Demonstrated leadership and management skills in support of company management systems and philosophies. Must be able to develop and lead a cohesive team. Demonstrated skills in using a variety of tools and the ability to teach these to others. Ability to make high impact gains quickly in a lead by example manner that builds successfully momentum and value, resulting in the ability to change and impact the plant culture toward true embracing and buy-in values and principles. Education and Experience of the Continuous Improvement Specialist: Bachelor's degree (or equivalent), and a minimum of 5 years' experience is required. Specific degree requirements will vary based on area supported but professional and managerial experience including management leadership, and strategic decision making/leadership in a manufacturing environment lean capacity will stand out and set a candidate apart. Six Sigma Certification or Equivalent. About Spark Talent Acquisition: Spark Talent Acquisition is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that building the right team is vital to success. Listening to our clients and creating customized workforce strategies is at the core of what we do. We pride ourselves in team development as it matches our purpose as an organization to help people grow.
    $90k-100k yearly 1d ago
  • Information Technology Executive Communication Specialist

    Fasttek Global 3.5company rating

    Dearborn, MI job

    · The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders. · This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives. Key Responsibilities: Executive Communications Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements Translate complex technical information into concise, business-focused messaging for non-technical audiences Support CIO/CTO communications for board meetings, leadership forums, and company-wide events Strategic Messaging & Content Development Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives Ensure consistency of tone, messaging, and branding across all IT executive communications Collaborate with IT leaders to align communication strategies with business goals Stakeholder Engagement Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging Act as a liaison between technical teams and executive leadership Manage communication for major IT programs, digital transformation initiatives, and change management efforts Reporting & Insights Prepare executive summaries, status reports, and impact assessments for IT projects Track communication effectiveness and recommend improvements Anticipate executive information needs and proactively deliver insights Governance & Confidentiality Handle sensitive and confidential information with discretion Ensure compliance with corporate communication standards and governance policies Required Qualifications: Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field 5+ years of experience in executive communications, IT communications, or corporate communications Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics Exceptional writing, editing, and presentation skills Proven experience supporting senior executives Preferred Qualifications: Master's degree in communications, Business Administration, or related field Experience working in a technology-driven or enterprise IT environment Familiarity with change management and organizational communications Experience creating board-level or C-suite communications Key Skills & Competencies: Executive presence and professionalism Ability to simplify complex technical topics Strategic thinking and storytelling Strong collaboration and stakeholder management Attention to detail and ability to meet tight deadlines High level of discretion and integrity Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: • Medical and Dental (FastTek pays majority of the medical program) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.
    $63k-91k yearly est. 1d ago
  • Relationship Banker

    Comerica 4.9company rating

    Grosse Pointe, MI job

    What we can offer you: Career Growth -- promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time) Financial Coaching and Benefit Guidance Floating Cultural Holiday Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) Retirement Plan The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas. This position will support Banking Centers within the District. May require working occasional Saturdays. Position Responsibilities: Marketing Activities: Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis. Act as a digital ambassador to transition customers to digital solutions. Initiate quality financial wellness conversations to add value to customers relationships. Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center. Assist in community awareness events to increase bank outreach and foster new business relationships. Effective utilization of converge for customer relationship management. Operational Risk: Ensure compliance with applicable federal, state, and local laws and regulations, and Comerica's policies and procedures. Ensure compliance and completion of necessary compliance related training. Impact the operational and risk activities and related results for the RB role within the Banking Center. Adhere to all Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management: Actively engage in Banker Readiness by developing an in-depth knowledge of consumer and small business products and services. Lead and oversee banking center activities in the absence of Banking Manager. Consistently assess needs and add value to customers and prospects. Educate and fulfill customer requests, routine and complex. Resolve customer complaints. Maintain and add value to deepen existing relationships. Impact the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed. Must successfully complete Comerica Platform Training Program. Provide remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, safe deposit access, etc. Perform routine Teller transactions as needed. Maintain customer confidence and protects bank operations by keeping information confidential. Partnership: * Consistently impact the efforts that improve Banking Center Collaboration. * Identify opportunities to add value to customers by introducing them to partners. Position Qualifications: Associate Degree from an Accredited College OR 60 college credits OR H.S Diploma/GED AND 3 years of customer service experience 1 Year of Customer Service experience 1 Year of Consumer Sales experience 1 Year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint Work Best Category: Category A - 100% in the office Hours: Monday-Friday 8:30am-5:30pm; Occasional Saturdays 8:30am-12:30pm Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
    $27k-33k yearly est. 4d ago
  • Processor

    United Mortgage Lending LLC 3.5company rating

    Troy, MI job

    Full job description United Mortgage Lending LLC is looking for a detail-oriented and motivated Mortgage Loan Processor to join our team. In this role you will process mortgage applications, ensure and analyze all loan documentation, and ensuring that all loan documents are accurate and compliant with applicable regulations. Key Responsibilities: Review loan approvals and gather necessary documentation while maintaining strong communication with the borrowers Ensure compliance with Federal lending regulations Clear loan conditions and communicate effectively with the sales team Provide excellent customer service throughout the loan process Job Requirements: Minimum 2 years of experience in Wholesale Mortgage processing Manage a pipeline of 30-50 loans. Experience with Salesforce, Lending Pad and UWM portal Knowledge of Conventional, Jumbo, FHA, and VA processing Strong verbal and written communication skills Education: High school diploma or GED Languages: English required; Spanish a plus Benefits: Health, dental, and vision insurance 401(k) Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience: Loan processing: 2 years (Preferred) wholesale mortgage: 1 year (Preferred) Ability to Commute: Troy, MI (Required) Work Location: In person
    $28k-34k yearly est. 3d ago
  • Apparel Design Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    Preferred Qualifications Self-directed approach Ability to communicate effectively Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word Interns at the Rock Family of Companies gain priceless hands-on experience. Here, they learn how it feels to be in the workplace, participate in events and become a valuable member of our team. Responsibilities Learn about our business by attending meetings, huddles and trainings Share creative ideas that will help improve our business Deliver reports, analyze metrics and summarize information to help drive our team forward Assist in creating materials and/or presentations for meetings Take notes during meetings and provide recaps We are seeking a fashion/apparel design intern to join the Rocket Threads team. This role will support the lead product manager by researching trends, analyzing performance of past collections, and generating fresh design concepts. The itern's work will help inform sourcing and sampling decisions, ensuring each collection is both strategic and creatively inspired. This internship is ideal for a student or early-career designer who wants exposure to the entire product development cycle, from ideation and research through to real-world execution. Key Responsibilities Conduct trend and competitor research, compiling seasonal reports and visual decks. Analyze past Rocket Threads product launches, identifying what resonated and where improvements are needed. Translate research into mockups, sketches, concept boards and mini-line proposals. Present ideas and findings to the lead product manager for review. Assist in preparing internal presentations and design briefs for leadership and vendor partners. Support the ongoing maintenance of design assets, libraries, and performance documentation. Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
    $33k-42k yearly est. Auto-Apply 54d ago
  • Patient Service Tech Specialist

    Beacon Health System 4.7company rating

    Allegan, MI job

    Full time. 40 hours/week. Day shift. Monday-Friday, 0730-1600 Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously. Skill Requirements * Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. * Machine: Personal computer. Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures. Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures. Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors. License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
    $29k-34k yearly est. 6d ago
  • Senior Lead Commercial Banking Business Development Representative

    Wells Fargo 4.6company rating

    Birmingham, MI job

    About this role: Wells Fargo is seeking a Senior Lead Commercial Banking Business Development Representative for clients with annual revenue of 100MM to 2B covering the southeastern Michigan area to increase momentum and drive growth with a focused effort exclusively on sourcing new customer relationships. Learn more about the career areas and lines of business at ************************** In this role, you will: * Lead complex market and other large scale planning efforts with Commercial Banking Business Development, by conducting competitive analyses, leveraging business tools, and applying market insights to identify areas of opportunity * Review and analyze complex, multi-faceted or larger scale prospects' needs and Wells Fargo's offerings, considering profitability and risk to Commercial Banking * Make decisions in complex and multi-faceted situations within the Commercial Banking Business Development group requiring solid understanding of relevant policies, procedures, and compliance requirements that influence and lead team to meet deliverables and drive new initiatives * Strategically collaborate and consult with peers, colleagues, and middle to senior level managers to resolve prospects' issues while achieving Wells Fargo's business objectives, by helping prospects navigate processes and escalating inquiries when needed; serve as a mentor for less experienced colleagues * Identify and source complex prospects and engage in both cold and warm outreach, and lead team to employ strategies focused on generating new, profitable Commercial Banking relationships * Understand the full suite of financial solutions offered by Wells Fargo to Commercial Banking clients and the financial solutions currently used by each prospect * Collaborate with relationship managers and product organizations in prospect interactions through closing of the first transactions, by leading internal coordination to develop and present financial solutions to prospects Required Qualifications: * 7+ years of Commercial Banking Business Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Comprehensive knowledge and understanding of core banking products and services, such as commercial lending and treasury management * Completion of formal credit training program * Commercial banking account relationship management experience for clients with annual revenue of $100MM to $2B * Demonstrated experience working collaboratively to deliver the organization to clients and prospects Job Expectations: * This position is not eligible for Visa sponsorship * Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process * Travel: Ability to travel up to 25%of the time # Commercial Banking Posting End Date: 30 Mar 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $86k-115k yearly est. 13d ago
  • Card Fraud Investigator

    Michigan First 4.0company rating

    Lathrup Village, MI job

    Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities The Card Fraud Specialist is responsible for providing strategic and tactical risk mitigation for Debit/ATM cards to avoid losses, while ensuring high quality member service levels, loss prevention, and revenue enhancement. Responsible for investigating, researching, and processing Debit/ATM dispute packets with current dispute processor within the allowable time frames. Work card fraud cases through the lifecycle of the case to maximize outcome for the Credit Union and cardholder, including and not limited to positive and professional communication with other team members, cardholders, law enforcement agencies, industry professionals, and merchants. Ability to recognize and escalate new trends and patterns and recommend appropriate mitigating measures to leadership. KEY JOB RESPONSIBILITIES: Card Fraud Analyze and process Debit/ATM card dispute cases to ensure minimal loss to the Credit Union. Monitor the processing and status of Debit/ATM fraud cases with current dispute processor through end of lifecycle. Conduct additional research and follow through on more complex cases. Investigate member transactions through comprehensive research, including but not limited to review of CCTV video. Ensure clear, concise, and compelling research is logged and documented thoroughly. Prepare detailed written reports for periodic fraud and dispute tracking purposes. Present factual documentation and action recommendations to leadership. Effectively communicate status and decision to cardholder both through written and verbal communication. Research, follow through, and resolve other complex situations, issues, and complaints from members. Handle member inquires, process card user changes, and provide written notice to confirm changes and authorizations. Process daily work queue tasks and reports. Assists branches and other teams with researching information for members. Provides ongoing refresher training to team members based on quality reviews, and regulatory updates. Monitors and evaluates dispute handling for accuracy, timeliness, and adherence to regulatory requirements Work closely with Branch Support Leaders to maintain training material and resources to support consistent and compliant dispute investigations Teamwork Work with cross-functional teams to identify fraud patterns and make procedural adjustments to help mitigate fraud loss and reduce exposure to losses regarding Debit/ATM cards, ATMs, and fraud mitigation. Contribute or lead other special projects which reduce chargeback losses while maintaining focus on positive member experience Accuracy/Procedures Responsible for keeping accurate records and reports on all transactions and for learning and updating credit union policies and procedures in accordance with any changes to legislation or government regulations. Controls Accountable for Debit/ATM card controls including but not limited to replacement of lost and stolen cards, restricting card usage, revoking card or other services, issuing additional cards, and processing claims related to inappropriate card usage by members. Regulations/Legal Ensures compliance with rules and regulations governing cards. Knowledgeable about state, federal, and local rules and regulations, restrictions and requirements relative to the risk exposures inherent in the Credit Union operations. Work directly with legal counsel and appropriate law enforcement or government agencies as necessary. Michigan First Way Must adhere to all member service standards as set forth by the credit union. Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only. Performs other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS: Bachelor's degree preferred plus a minimum of three years of loss/fraud prevention experience or card services experience, and at least five years related experience and/or training; or equivalent combination of education and experience. Highly complex analytical ability required to independently resolve not only external member issues, but to provide resolution to branch, team members, members, auditors and regulators on complex situations. Ability to respond objectively and appropriately to common inquiries from credit union members, team members, business partners, regulatory agencies, or members of the business community. Ability to read, analyze, and interpret common technical journals, financial reports and information, and appropriate legal documents. Must fully understand Credit Union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor. Thorough knowledge of credit union's computer system for performing basic input/output tasks. Must have excellent interpersonal, verbal and written skills. Superior quantitative and analytical skills. Must be able to multi-task and accomplish a high degree of accurate work that adheres to established processes, procedures and regulations. Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function. Thorough knowledge of Credit Union's computer system for performing complex input/output tasks. Ability to operate a personal computer, including a full working knowledge and ability to utilize the following software programs: Microsoft Word, Microsoft Excel and supporting card based systems. Ability to confidently and effectively present information verbally to senior leaders and members. Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the Credit Union. May be required to become certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. May be required to appear at legal proceedings. Ability to maintain composure under stressful situations. Ability to maintain confidentiality of sensitive information. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $43k-47k yearly est. Auto-Apply 60d+ ago
  • Certified Nurse Assistant (CNA), Medical Surgical Unit, PRN, Nights

    Beacon Health System 4.7company rating

    Dowagiac, MI job

    Beacon Health System is hiring a PRN night shift Certified Nurse Assistant in the Medical Surgical Unit at Dowagiac Hospital in Dowagiac, MI. Be a Beacon. Make a Difference. At Beacon Health System, you're not just part of a team, you're part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Dowagiac Hospital Beacon Dowagiac is a 25-staffed bed hospital delivering specialty care and 24/7 emergency care, plus a Level IV Trauma Center. Our hospital is a destination for specialty care such as heart, cancer, stroke care and women's health. Swing Therapy beds for skilled nursing and rehabilitation are also available. What You'll Do As a Certified Nurse Assistant, under nurse supervision, you'll assist patients performing daily tasks. You will keep the nurse up to date on patient's vital information and assist with maintenance as needed. Certified Nurse Assistant Job Responsibilities * Assist with procedures ordered by physician and supervised by a Registered Nurse (RN). * Accommodate patients with tending to personal care, activities of daily living and transfers/transport. * Report findings or changes in physical, mental and emotional conditions to nursing staff. * Assist with keeping patient rooms clean and orderly. What You Bring You bring familiarity with basic hospital equipment and policies and procedures. You have the ability to perform blood pressure and other vital signs correctly. You bring knowledge of and correct utilization of good body mechanics. Required Qualifications * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. * BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date * American Heart Association or American Red Cross accepted. * Nurse Aide credentialed from the Michigan Nurse Aide Registry obtained prior to hire date or job transfer date required. * Any issuing authority accepted. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.
    $30k-37k yearly est. 4d ago
  • Client Support & Relationship Manager

    CG Financial Services

    Caro, MI job

    Full-time Description As a Client Support & Relationship Manager at CG Financial, you'll be a cornerstone of our client service team. You will work directly with financial advisors and clients to deliver exceptional wealth management experiences. Your role combines high-level client relationship management with operational support to ensure a seamless and professional client journey. You'll contribute to internal process improvement, client satisfaction, and team success across our multiple office locations. This position offers a dynamic blend of client-facing responsibilities, operational execution, and strategic collaboration. It is ideal for someone who is highly organized, proactive, and driven to make a positive impact on clients and teammates alike. Core Responsibilities: Client Engagement & Relationship Management Participate in and prepare for client meetings alongside financial advisors. Respond promptly and professionally to client inquiries across various channels. Assist clients with portals, investment platforms, and service requests. Ensure client satisfaction through empathetic, proactive, and effective communication. Operational Support & Coordination Process distributions, applications, forms, and other client-related documentation. Prepare reports, meeting materials, and planning documents. Accurately document all client interactions, tasks, and follow-up items. Track and analyze client service processes to identify and implement improvements. Team Collaboration & Internal Operations Facilitate and participate in internal meetings to review and optimize client service. Work closely with advisors, support staff, and leadership on special projects and initiatives. Contribute to team and firm-wide goals through project support and strategic alignment. Continuous Improvement Engage in professional development and support change initiatives that improve service delivery. Provide feedback on processes and tools to enhance team efficiency and client outcomes. Requirements Required Qualifications: 1-5 years of client-facing experience in financial services. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Proficiency in Microsoft Office Suite. Strong attention to detail and ability to manage multiple priorities. Team player who can also work independently with minimal oversight. Demonstrated ability to learn and use financial technologies efficiently. Preferred Qualifications: Bachelor's degree in business, finance, or related field. Experience with Salesforce, Orion, or custodial platforms (e.g., LPL, Axos). Exposure to financial planning software. Project management experience. Series 7, Series 66 or 65, and/or industry designations. Our Core Values: Thirst for Knowledge - You're endlessly curious and committed to continuous learning. Innovative Problem Solver - You proactively create solutions, communicate clearly, and follow through. Self-Motivated - You're driven, results-oriented, and embrace challenges. Authentic - You operate with integrity and foster a drama-free, honest work environment. Positively Impact People - You lift others up-clients, colleagues, and the community.
    $61k-98k yearly est. 60d+ ago
  • Wintrust 2026 Summer Internship - Commercial Banking (Michigan)

    Wintrust Financial 4.9company rating

    Holland, MI job

    Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Experience what it's like to work for a company invested in the community, dedicated to giving back, and ready to show you how fun banking can be! Apply now for a Wintrust Summer 2026 Internship. Come join our team this summer and let us show you why Wintrust was named a Chicago Tribune TOP WORKPLACE 11 years in a row. Wintrust's Commercial Banking internship experience allows the opportunity to build a professional network and develop technical skills in a credit analyst role. Commercial Banking Intern Job Responsibilities: Work closely with colleagues to meet business objectives and priorities defined by the specific line of commercial business. Learn approval process for commercial loans. Analyze credit and financial information of businesses and individuals to determine the degree of risk associated with the extension of credit. Generate and interpret financial ratios for the purpose of evaluating an applicant's financial condition. Spread balance sheets and income statements in financial statement spreading software. Perform collateral analysis of current and prospective customers. Underwrite and present an entire Credit Approval Presentation for both annual reviews and renewals. Details: The 2026 program will run Tuesday, May 19th - Friday, August 7th. Full time, paid summer internship. This is an in-person internship located in Holland, Michigan. Participate in intern program activities, events, community service projects, and professional development opportunities with your cohort. Compensation: The hourly rate for this role is $19.00/hour. Qualifications: Must be able to work in person in Holland, Michigan Currently enrolled in a U.S. college or university, with preference for students entering their junior or senior year. Concentrations in Finance, Accounting, Economics, or Business. Cumulative GPA of 3.0 or higher on a 4.0 scale. Strong Analytical and problem solving skills, can work independently, strong business writing skills, open minded and willingness to learn and retain new information. Leadership, extra-curricular, or volunteering experience skills with a passion for results. You must be authorized to work permanently in the U.S. now and in the future to participate in Wintrust's Commercial Banking Internship Program. Due to the high volume of applicants we receive, we do not offer immigration sponsorship (including OPT and CPT) for this program. To apply, please visit ************************* If selected, our team will reach out to you with additional details. Applications will be reviewed on a rolling basis, and positions will remain open until programs are at capacity. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
    $19 hourly Auto-Apply 5d ago
  • Contact Center Specialist I

    American 1 Credit Union 3.9company rating

    American 1 Credit Union job in Jackson, MI

    Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly centered on meeting the needs of our members? Then we invite you to consider a career at American 1 Credit Union! Location: Contact Center in Jackson, Michigan Position: Full Time Hourly wage: $19.08 Benefits: Health, Dental, Vision, 401(k) All offers of employment are contingent upon background screens. The Contact Center Specialist is responsible for delivering excellent member experience through answering incoming calls from members and potential members. The Contact Center Specialist must be equipped to respond to general member questions, account inquiries, and member concerns. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Contact Center Specialist works collaboratively with their team to assure that the member experience is superior, and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary, routes calls to the appropriate department in a courteous, professional & timely manner. Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members that are consistent with individual and branch goals. Attention to Detail and Confidentiality: Ensure that all transaction activity is done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information. Core Process, Policy and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures including policies and procedures for customer identification and all BSA requirements Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Community Advocate: Serves as a representative of the credit union while in the community. Department and District Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of home branch. Willingness to mentor and support other team members. Competencies Required People Focused and Strong Communication : Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Follows all core process, policies, and procedures. Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members so as to anticipate problems and ensure the effectiveness of the institution. Humbly Confident and Inquisitive : Committed to asking questions for clarification so that confidence is built in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Department Team Accuracy on Transactions Uphold GREAT service standards Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team Ability to direct other team members and coach others Knowledge of credit union products, services, policies, core processes and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff Demonstrated member-focused strategy skills Demonstrated skill in gathering, reporting, and summarizing trends in data Ability to express oneself clearly and articulately both orally and in writing Ability to make decisions and take initiative in problem resolution Ability to exercise tact and responsibility with handling confidential information NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.1 hourly Auto-Apply 14d ago

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