American 1 Credit Union jobs in Canton, MI

Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly centered on meeting the needs of our members? Then we invite you to consider a career at American 1 Credit Union! Location: Contact Center in Jackson, Michigan Position: Full Time Hourly wage: $19.08 Benefits: Health, Dental, Vision, 401(k) All offers of employment are contingent upon background screens. The Contact Center Specialist is responsible for delivering excellent member experience through answering incoming calls from members and potential members. The Contact Center Specialist must be equipped to respond to general member questions, account inquiries, and member concerns. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Contact Center Specialist works collaboratively with their team to assure that the member experience is superior, and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary, routes calls to the appropriate department in a courteous, professional & timely manner. Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members that are consistent with individual and branch goals. Attention to Detail and Confidentiality: Ensure that all transaction activity is done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information. Core Process, Policy and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures including policies and procedures for customer identification and all BSA requirements Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Community Advocate: Serves as a representative of the credit union while in the community. Department and District Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of home branch. Willingness to mentor and support other team members. Competencies Required People Focused and Strong Communication : Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Follows all core process, policies, and procedures. Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members so as to anticipate problems and ensure the effectiveness of the institution. Humbly Confident and Inquisitive : Committed to asking questions for clarification so that confidence is built in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Department Team Accuracy on Transactions Uphold GREAT service standards Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team Ability to direct other team members and coach others Knowledge of credit union products, services, policies, core processes and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff Demonstrated member-focused strategy skills Demonstrated skill in gathering, reporting, and summarizing trends in data Ability to express oneself clearly and articulately both orally and in writing Ability to make decisions and take initiative in problem resolution Ability to exercise tact and responsibility with handling confidential information NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Buffkin/Baker has partnered with Beacon Health, headquartered in South Bend, Indiana, with eleven hospitals and 270 care sites across 10 counties, Beacon connects you with the care you and your family need to be your very best. That takes expertise. We are the regional leader in comprehensive, integrated services - from childbirth and pediatrics to cancer, trauma, heart and vascular, stroke, orthopedics and sports medicine, surgery, mental health and so much more with more than 11,000 associates and 2,500 credentialed providers throughout the region and across two states. Reporting to the Chief Operating Officer, Beacon Health System, the President of Dowagiac Hospital is responsible for providing leadership, direction and administration of corporate goals and objectives through the effective assignment and monitoring of accountabilities and responsibilities to the hospital leadership and management staff. The President ensures Hospital services are delivered in accordance with standards established by the CEO and Board of Trustees of Beacon Health.

The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements. Key Responsibilities: Associate Relations: Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation. Conduct thorough, impartial investigations and prepare detailed documentation and recommendations. Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution. Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams. Labor Relations: Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals. Serve as a liaison with union representatives to maintain positive labor-management relationships. Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies. Provide guidance to leaders on contract interpretation and labor-related matters. Policy & Compliance: Ensure consistent application of HR policies and procedures across all employee and labor relations matters. Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions. Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA. Training & Development: Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals. Promote awareness and understanding of policies, procedures, and best practices across the organization. Organizational & Operational Support Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns. Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE. Job Qualifications: Education & Experience: Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred. Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred. Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience. Demonstrated experience conducting workplace investigations and managing complex associate relations issues. Experience with union negotiations and grievance handling required. Experience in a COE environment or within a complex, regulated industry is a plus. Skills & Abilities: Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes. Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism. Exceptional interpersonal, communication, and conflict resolution skills. Ability to build trust and credibility with associates, leaders, and union representatives. Proficiency in Microsoft Office and HRIS systems.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Ann Arbor, MI. ** We are unable to work with third party companies or offer visa sponsorship for this role. Title: Senior ML/AI Engineer (contract) Pay Range: $90/hr - $120/hr (W-2) Job description: Seeking an experienced Senior ML/AI Engineer to work in a hands-on, fast-paced environment with software closely connected to operating systems, computer hardware, sensors, and vehicles. As a Senior ML/AI Engineer, you'll: ● Design, develop, improve, and maintain reusable software components, frameworks, and tools primarily written in Python, while leading the development of ML features ● Leads development of ML features while working closely with counterparts ● Apply your expertise in supervised and unsupervised learning methodologies ● Be ready to dive-in and learn across the technology stack and leverage experience to develop solutions with sound design principles, extensibility, and quality in mind Required skills: ● At least a Bachelor's degree in engineering, computer science, or related ● 5+ years of professional software development experience ● Experience with supervised+unsupervised learning methods ● Experience deploying ML solutions to hardware platforms ● Time signal processing experience as well as computer vision experience ● Experience writing scalable, reusable code in Python or similar ● Experience writing Github Actions or similar (Jenkins, etc.) ● Generalist attitude and willingness to learn continuously ● Experience with writing unit tests, doing cross-validation, and robustness testing/evaluation of models ● Ability to operate effectively and autonomously across multiple teams, and navigate technical ambiguity with only high-level direction Nice to haves: ● Master's or beyond related to AI/ML ● Experience with automotive software, ideally for ADAS ● Experience with C/C++ ● Experience with developing cloud Infrastructure (AWS, GCP, Azure, etc.)

Pay: $90,000.00 - $120,000.00 per year Why This Is a Great Opportunity Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future. Location Albion, Michigan - It is a hybrid position. Note To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems. About Our Client Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries. Job Description Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality. Provide expert-level technical support to end users, resolving system issues efficiently. Configure and customize NetSuite to align with evolving business needs. Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations. Deliver user training sessions to improve adoption and utilization of the system. Support system updates, testing, and documentation to ensure data accuracy and process efficiency. Qualifications Proven experience administering and supporting NetSuite ERP systems. Strong understanding of business processes in manufacturing, supply chain, or engineering environments. Technical proficiency in system configuration, integration, and report building. Excellent communication, analytical, and problem-solving skills. Bachelor's degree in Information Systems, Computer Science, or related field preferred. Why You'll Love Working Here You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career. JPC-439 Job Type: Full-time Benefits: 401(k) Dental insurance Paid time off Vision insurance

Duties and Responsibilities: Proactively sources Loan Officers Provides complete, accurate, and inspiring information to candidates about the company and position Conduct pre-screen interviews for selected candidates, schedules interviews with hiring managers and forwards resulting information to HR Manager for continuation of process Maintains accurate and well-ordered documentation on all candidates, searches, and other recruiting activities Stays informed of trends and innovative recruiting techniques to be competitive in state-of-the-art recruiting practices Seek out and attend job fairs to promote the Agency and collect candidate resumes for follow up pre-screens The Recruiter will be responsible for recruiting Loan Officers Qualifications: Associate or Bachelor's degree with recruiting experience preferred but not required OR 1-2 years of mortgage recruiting experience with High School Diploma Experience using Job Posting Boards/Outreach Platforms such as: LinkedIn Recruiter, Indeed, ZipRecruiter, Handshake, etc. Experience in cold calling Exceptional interpersonal skills, outstanding written & verbal communication skills and a positive attitude Must have knowledge of workplace compliance including but not limited to: EEO, Diversity and Inclusion Labor Laws, etc. Ability to work independently and maintain self-sufficiency Must have: mortgage recruiting experience Benefits: 401K Matching Health, Dental, Vision Job Type: Full-time Pay: From $50,000.00 per year

Must Have Technical/Functional Skills • Assist in fine-tuning VLA (Vision-Language Alignment) models for robotic perception and interaction tasks • Curate and preprocess multi-modal datasets (images, text, sensor data) from simulation and real-world sources • Evaluate model performance for tasks such as semantic understanding, object recognition, and scene interpretation • Collaborate with simulation engineers to validate models in Isaac Sim and Omniverse environments • Support real-world deployment and testing of VLA models on robotic platforms • Work with AWS teams to optimize training pipelines and model integration workflows • Analyze model outputs and provide insights for iterative improvements Roles & Responsibilities • Hands-on experience with PyTorch, TensorFlow, OpenCV, and vision-language models • Familiarity with synthetic data generation, auto-annotation, and simulation tools (Isaac Sim, Omniverse) • Experience with model evaluation metrics and performance tuning • Knowledge of ROS/ROS2, Python, and C++ for robotics integration • Exposure to cloud-based ML workflows (AWS SageMaker, EC2, S3) is a plus • Prior work in multi-modal AI systems, VLMs, or robotics perception is highly desirable Generic Managerial Skills, If any The engineers will play a critical role in bridging simulation and deployment pipelines for advanced perception systems. Base Salary Range: $130,000 - $170,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

TSC Associate: Note: All of the following duties & responsibilities are performed in a training environment or under the direct supervision of a certified Transmission System Coordinator. Under the supervision of a certified Transmission System Coordinator and Training staff, ensures the safe and reliable operation of the electric transmission system by creating and issuing switching and protective tagging orders, monitoring and responding to system conditions, performing voltage control, coordinating operations with interconnected entities, running power flow studies and determining corrective actions in emergency situations. TSC I & TSC II Ensures the safe and reliable operation of the electric transmission system by creating and issuing switching and protective tagging orders, monitoring and responding to system conditions, performing voltage control, coordinating operations with interconnected entities, running power flow studies and determining corrective actions in emergency situations. ESSENTIAL DUTIES & RESPONSIBILITIES All Levels Analyzes each equipment outage request and plans the orderly shutdown of the specific equipment Monitors system security using the Energy Management System (EMS) and other tools provided; runs operation power flow studies when necessary. Coordinates switching and protective red tagging orders with interconnected companies. Develops restoration plans for unplanned outages; reacts to unplanned outages by taking corrective action to restore system to its normal state, including dispatching necessary workforce to repair the source of the outage. Writes reports regarding major outages or system events and their corrective actions for management and public relations personnel. Maintains and increases personal knowledge of transmission system and its equipment by participating in table-top exercises, direct study, seminars, system simulation exercises and field visits. TSC Associate Responsibilities Complete training activities as necessary to achieve NERC System Operator Certificate at the Reliability Coordinator level TSC I and TSC II Responsibilities Always complies with all applicable North American Electric Reliability Corporation (NERC) and applicable Regional Entity reliability standards . Takes or directs any action necessary during normal and emergency conditions to maintain the stability of the transmission system, including implementing load shedding or directing load shedding by local distribution companies. Creates and issues switching and protective red tagging orders on the transmission system to place equipment in and out of service. Maintains accurate and complete shift log of events that occur during shift, including all normal and emergency operational events and computer systems hardware/software problems. Uses English as the language for all communications between and among operating personnel responsible for the real-time generation control and operation of the interconnected Bulk Electric System. Maintains NERC System Operator Certificate at the Reliability Coordinator level. Assists in the training of lower level Transmission System Coordinators. TSC, Associate High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education; Associate's degree preferred Electric utility experience in engineering, field operations and/or control room operations preferred. Lock out/tag out implementation experience in transmission or distribution system preferred. Primary work location is Ann Arbor, MI with frequent travel to Novi, MI for training. TSC 1 High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education; Associate's or Bachelor's degree in Engineering or Engineering Technology preferred. Minimum of one (1) year of experience in real time operation, preferably in a transmission control room environment; or successful completion of the Transmission System Coordinator, Associate training program required. North American Reliability Corporation (NERC) Certified System Operator Reliability Coordinator certificate. Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training. TSC 2 High school diploma or equivalent; technical school training or relevant, equivalent experience and/or education; Associate's or Bachelor's degree in Engineering or Engineering Technology preferred. Minimum of five (5) years of experience in real time operations, preferably in a transmission control room environment. . North American Reliability Corporation (NERC) Certified System Operator Reliability Coordinator certificate. Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training. All Levels Ability to work rotating shifts - 24 hours a day/ 7 days a week/ 365 days a year. Ability to exercise independent judgment, work in a high stress environment with speed and accuracy and have excellent written and verbal skills. Possesses good analytical ability and able to make independent decisions based on analysis in a limited time frame. Ability to provide leadership in emergency situations. Possesses computer skills in Microsoft Office (Word and Excel); skills in the following applications preferred: system security analysis, operator load flow studies, voltage monitoring, SCADA (Supervisory Control and Data Acquisition) operation, etc. Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

About this role: Wells Fargo is seeking a Middle Market Business Development Officer for the southeastern Michigan area to increase momentum and drive growth with a focused effort exclusively on sourcing new customer relationships. Learn more about the career areas and lines of business at *************************** In this role, you will: Prospect companies with annual gross sales between $100MM - $500MM and remain engaged until prospects are successfully converted to customers Act as an advisor to senior leadership to develop and lead market and other large-scale planning efforts, by conducting competitive analyses, leveraging business tools, and applying market insights to identify areas of opportunity across groups and functions Lead the strategy and resolution of highly complex and unique challenges of prospects' needs and in-depth evaluation of Wells Fargo's offerings, considering profitability and risk to the Commercial Bank and coordination of highly complex activities and guidance to others Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions within the Commercial Banking Business Development group that are large-scale, cross-functional, and companywide strategies Strategically engage with all levels of professionals and managers across the enterprise to improve processes and risk control, resolve prospects' issues while achieving Wells Fargo's business objectives, and represent the company externally; serve as an expert advisor to leadership and as a mentor for less experienced colleagues Lead the identification and sourcing of prospects and engage in both cold and warm outreach, employing strategies focused on generating new, profitable Commercial Banking relationships Understand the full suite of financial solutions offered by Wells Fargo to Commercial Banking clients and the financial solutions currently used by each prospect Strategically collaborate with relationship managers and product organizations in prospect interactions through closing of the first transactions, by leading internal coordination to develop and present financial solutions to prospects Required Qualifications: 7+ years of Commercial Banking Business Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven track record and experience in direct sourcing and prospecting new clients Commercial banking account relationship management experience for clients with annual revenue of $100MM to $500MM. Commercial or Middle Market account relationship management experience Established network in the city of Detroit and surrounding area Existing local in-market network to fuel new client acquisition {or business development} Experience developing partnerships and collaborating with other business and functional areas Treasury Management product knowledge Experience building relationships with community organizations and key community influencers Proven ability to develop and execute a sales strategy on multiple prospects simultaneously Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Proficient with MS Technology Platforms (i.e., Excel, PowerPoint, Word, Outlook, etc.) Credit acumen demonstrated through education Risk management experience to include understanding of the responsibility to protect sensitive information Bachelor's degree preferred Job Expectations: This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process Ability to travel up to 25% of the time #commercialbanking Locations: 255 E Brown St., Birmingham, MI 48009 Posting End Date: 30 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Preferred Qualifications Self-directed approach Ability to communicate effectively Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word Interns at the Rock Family of Companies gain priceless hands-on experience. Here, they learn how it feels to be in the workplace, participate in events and become a valuable member of our team. Responsibilities Learn about our business by attending meetings, huddles and trainings Share creative ideas that will help improve our business Deliver reports, analyze metrics and summarize information to help drive our team forward Assist in creating materials and/or presentations for meetings Take notes during meetings and provide recaps We are seeking a fashion/apparel design intern to join the Rocket Threads team. This role will support the lead product manager by researching trends, analyzing performance of past collections, and generating fresh design concepts. The itern's work will help inform sourcing and sampling decisions, ensuring each collection is both strategic and creatively inspired. This internship is ideal for a student or early-career designer who wants exposure to the entire product development cycle, from ideation and research through to real-world execution. Key Responsibilities Conduct trend and competitor research, compiling seasonal reports and visual decks. Analyze past Rocket Threads product launches, identifying what resonated and where improvements are needed. Translate research into mockups, sketches, concept boards and mini-line proposals. Present ideas and findings to the lead product manager for review. Assist in preparing internal presentations and design briefs for leadership and vendor partners. Support the ongoing maintenance of design assets, libraries, and performance documentation. Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

As a Marketing Manager - Talent Brand, you will be at the forefront of building a bold, magnetic employer brand for Rocket that inspires top talent to join our mission. You will lead integrated marketing initiatives that position Rocket as a premier destination for career growth and innovation. By leveraging data, market insights, and creative campaigns, you will drive awareness, generate high-quality leads for open roles, and elevate our presence across key talent audiences. You will collaborate across the organization to launch high-impact campaigns, optimize digital platforms, and deliver results that fuel our hiring success. About the role Develop and execute integrated marketing campaigns across multiple channels to reach target audiences and achieve campaign objectives Write effective marketing briefs, collaborating with internal stakeholders, subject matter experts, and content creators that produce high-quality, engaging marketing that aligns with brand messaging and resonates with target audiences Monitor and analyze key performance indicators (KPIs) and metrics to measure the effectiveness of marketing campaigns and initiatives, leveraging data insights to inform decision-making and optimize performance Collaborate with internal teams, agency teams and vendors to align marketing efforts with overall business strategies and support integrated go-to-market plans Drive experimentation of new forms of messaging, visual identity, and brand voice across all marketing communications and touchpoints Implement lead generation programs and tactics to attract and capture qualified leads, nurturing them through the marketing funnel to drive conversions and sales opportunities Build and maintain relationships with internal stakeholders, external partners, industry influencers and media outlets to enhance brand visibility, credibility and market presence About you Minimum Qualifications 5 years of brand management or marketing experience leading integrated campaigns, owning key channels and driving growth Bachelor's degree in marketing or a related field, or equivalent competency Knowledge of project management principles Foundation in core marketing fundamentals with experience making strategic business decisions, prioritizing growth levers and connecting big picture strategy to tactical execution Preferred Qualifications Knowledge of the principles, practices and techniques of developing marketing strategies and driving brand growth Advanced knowledge in analyzing and interpreting marketing related data Experience with AI tools to deliver marketing excellence Experience with CRM platforms (e.g., Beamery, Salesforce, etc.) and marketing automation tools. What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .

ESSENTIAL DUTIES & RESPONSIBILITIES Acts in a manner to properly protect company interests and assets while serving as the company's visible representative in the field for Vegetation Management. Ensures that all environmental regulations are observed and maintained by vegetation contractors. Ensures quality work is being performed by vegetation contractors Supports safety and security functions to ensure all work on, or around company assets is performed per company policies and procedures Supports pre planning work for capital projects/estimates Monitor and track tree contractor progress on capital projects Assist with vegetation management software troubleshooting (being able to familiarize/update data in VM software program). Assist in documenting Right of Way conditions for maintenance scheduling Monitor vegetation maintenance scope effectiveness Assists with community issues related to VM including easement resolution/acquisition, customer interaction, working with external entities, etc. Ensures any operation or work performed on any company asset is within the guidelines and standards set forth by the company including any regulation or standard required by an applicable authority (i.e. Occupational Health Administration, NERC FAC-003, various environmental agencies, state utility boards, etc.). Represents ITC Holdings in industry forums, professional organizations, etc. as requested. REQUIREMENTS Bachelor's degree, preferably in Arboriculture, Forestry, or other environmentally related field or relevant, equivalent experience and/or education. Minimum of three (3) years of progressively responsible transmission and/or distribution VM experience Ability to travel to support geographically diverse business operations Must have valid driver's license. Utility experience. Possess sound analytical, problem-solving and documentation skills. Ability to communicate effectively both verbally and in writing with superiors and individuals inside and outside the Company. Ability to work under minimal supervision, in a team environment. Ability to multi-task. Extensive knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint and Access). Ability to learn and utilize job specific software. Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

Job Description We are a growing, dynamic company and actively hiring for teller positions. Do you have the following? Previous experience as a bank teller Previous cash handling and balancing your own drawer Previous customer service experience such as building relationships through conversation. Previous sales experience offering products and meeting monthly goals. Then we invite you to apply for the Teller Account Specialist position! Location: Onsite in Jackson, MI at our Milan Branch Position: Account Specialist (Teller) Wage: Competitive wage starting at $17.31 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens. The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals. Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements. Community Advocate: Serves as a credit union representative while in the community. Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members. Competencies Required People-focused and Strong Communication: Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability, and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures. Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness. Humbly Confident and Inquisitive: Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Branch Team Accuracy of Transactions Uphold GREAT service standards. Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team. Ability to direct other team members and coach others. Knowledge of credit union products, services, policies, core processes, and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff. Demonstrated member-focused strategy skills. Demonstrated skill in gathering, reporting, and summarizing trends in data. Ability to express oneself clearly and articulately both orally and in writing. Ability to make decisions and take initiative in problem resolution. Ability to exercise tact and responsibility when handling confidential information. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship. Essential physical requirements such as standing, stooping, or tying. Must be able to remain stationary 50% of the time. The person in this position must occasionally move about inside the office to access CDMs, vaults, etc. Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer. Physical effort/lifting, such as up to 20 pounds. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.

Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities The Card Fraud Specialist is responsible for providing strategic and tactical risk mitigation for Debit/ATM cards to avoid losses, while ensuring high quality member service levels, loss prevention, and revenue enhancement. Responsible for investigating, researching, and processing Debit/ATM dispute packets with current dispute processor within the allowable time frames. Work card fraud cases through the lifecycle of the case to maximize outcome for the Credit Union and cardholder, including and not limited to positive and professional communication with other team members, cardholders, law enforcement agencies, industry professionals, and merchants. Ability to recognize and escalate new trends and patterns and recommend appropriate mitigating measures to leadership. KEY JOB RESPONSIBILITIES: Card Fraud Analyze and process Debit/ATM card dispute cases to ensure minimal loss to the Credit Union. Monitor the processing and status of Debit/ATM fraud cases with current dispute processor through end of lifecycle. Conduct additional research and follow through on more complex cases. Investigate member transactions through comprehensive research, including but not limited to review of CCTV video. Ensure clear, concise, and compelling research is logged and documented thoroughly. Prepare detailed written reports for periodic fraud and dispute tracking purposes. Present factual documentation and action recommendations to leadership. Effectively communicate status and decision to cardholder both through written and verbal communication. Research, follow through, and resolve other complex situations, issues, and complaints from members. Handle member inquires, process card user changes, and provide written notice to confirm changes and authorizations. Process daily work queue tasks and reports. Assists branches and other teams with researching information for members. Provides ongoing refresher training to team members based on quality reviews, and regulatory updates. Monitors and evaluates dispute handling for accuracy, timeliness, and adherence to regulatory requirements Work closely with Branch Support Leaders to maintain training material and resources to support consistent and compliant dispute investigations Teamwork Work with cross-functional teams to identify fraud patterns and make procedural adjustments to help mitigate fraud loss and reduce exposure to losses regarding Debit/ATM cards, ATMs, and fraud mitigation. Contribute or lead other special projects which reduce chargeback losses while maintaining focus on positive member experience Accuracy/Procedures Responsible for keeping accurate records and reports on all transactions and for learning and updating credit union policies and procedures in accordance with any changes to legislation or government regulations. Controls Accountable for Debit/ATM card controls including but not limited to replacement of lost and stolen cards, restricting card usage, revoking card or other services, issuing additional cards, and processing claims related to inappropriate card usage by members. Regulations/Legal Ensures compliance with rules and regulations governing cards. Knowledgeable about state, federal, and local rules and regulations, restrictions and requirements relative to the risk exposures inherent in the Credit Union operations. Work directly with legal counsel and appropriate law enforcement or government agencies as necessary. Michigan First Way Must adhere to all member service standards as set forth by the credit union. Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only. Performs other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS: Bachelor's degree preferred plus a minimum of three years of loss/fraud prevention experience or card services experience, and at least five years related experience and/or training; or equivalent combination of education and experience. Highly complex analytical ability required to independently resolve not only external member issues, but to provide resolution to branch, team members, members, auditors and regulators on complex situations. Ability to respond objectively and appropriately to common inquiries from credit union members, team members, business partners, regulatory agencies, or members of the business community. Ability to read, analyze, and interpret common technical journals, financial reports and information, and appropriate legal documents. Must fully understand Credit Union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor. Thorough knowledge of credit union's computer system for performing basic input/output tasks. Must have excellent interpersonal, verbal and written skills. Superior quantitative and analytical skills. Must be able to multi-task and accomplish a high degree of accurate work that adheres to established processes, procedures and regulations. Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function. Thorough knowledge of Credit Union's computer system for performing complex input/output tasks. Ability to operate a personal computer, including a full working knowledge and ability to utilize the following software programs: Microsoft Word, Microsoft Excel and supporting card based systems. Ability to confidently and effectively present information verbally to senior leaders and members. Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the Credit Union. May be required to become certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. May be required to appear at legal proceedings. Ability to maintain composure under stressful situations. Ability to maintain confidentiality of sensitive information. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

As a Knowledge Management Intern at Rocket, you will help develop and maintain accurate information resources across our digital platforms. You'll collaborate with stakeholders to ensure clear communication of policies and procedures while implementing strategies to improve content findability and accessibility. This internship offers hands-on experience in knowledge organization, content optimization, and project coordination within a professional business environment. About the role Develop, update, and maintain accurate and accessible knowledge content across various platforms Develop and implement strategies to improve content findability (SEO), address gaps, and optimize for user accessibility Partner effectively with stakeholders to ensure clear communication of policies and guidelines Identify and implement improvements to content creation and delivery processes Maintain consistency with brand voice and style guides throughout all documentation Ensure accurate record-keeping of all content changes and version histories Manage projects related to knowledge management and content optimization as assigned by the team About you Minimum Qualifications Currently pursuing a bachelor's degree in Information Science, Communications, English, Business, or related field Strong written and verbal communication skills Ability to organize and prioritize multiple tasks effectively Basic understanding of content management systems Attention to detail and commitment to accuracy Preferred Qualifications Previous internship or work experience in knowledge management, content organization, or technical writing Familiarity with SEO best practices and content optimization techniques Experience with policy documentation or information architecture Knowledge of accessibility standards for digital content Project management experience or coursework Advanced Excel ( V-look up, Pivot tables, Marcos, etc) What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .

Do you have a proven track record of creating lending solutions for your clients and a desire to assist buyers in obtaining the property of their dreams? If so, we'd love to talk with you about joining our team! We are a tight-knit group of lending professionals seeking an experienced and detail-oriented mortgage loan officer. If you are looking to take the next step in your career, apply now!Compensation: $150,000 - $300,000 yearly Responsibilities: Prospect, develop, and maintain relationships with potential new business referral partners such as realtors, builders, bank colleagues, and the community at large Work closely with industry related professionals to gather and prepare all necessary information to complete underwriting requirements Review the loan process by monitoring loan status, term conformity, and regulatory guidelines Manage a large pipeline of loans to ensure your production meets our requirements Counsel borrowers to understand the pros and cons of different loan products to determine which is best for them Qualifications: Familiarity with multiple types of loans such as conventional, fixed/ adjustable, FHA, VA, USDA, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit Possess excellent written and verbal communication skills, superb interpersonal and customer service skills, and exceptional decision-making ability Several years of experience in real estate, mortgage origination, or lending required Current NMLS State License or Federal NMLS Registration Requires compliance with lending regulations and bank underwriting guidelines and lending policies About Company Northgate Mortgage is a fast-growing mortgage lending and real estate finance company serving clients nationwide. Backed by strong leadership, seamless processing, and a high-volume lead system, we provide loan officers with everything they need to close more deals and earn more income. #WHRE2 Compensation details: 150000-300000 Yearly Salary PId058f38a2af3-37***********6

Drawing from generative and evaluative research methods, the Design Research team plans and executes creative studies that drives empathy and understanding of user goals, needs, attitudes, and behaviors. Working closely with a cross functional team, our team members' actionable insights and artifacts provide direction and confidence in product decisions across the Rocket platform. As champions of our discipline, they foster a culture of research and continuous learning across the company. About the role Work closely with other Design Researchers to plan and conduct user research studies within a given business area Synthesize and share research findings with cross-functional and interdisciplinary teams Visualize research into artifacts such as customer journey maps, service blueprints, and personas Explore new business areas, research methods, and disciplines About you Bachelor's degree or master's degree in human-computer interaction (HCI), psychology, anthropology, sociology, or related field Knowledge of exploratory research activities such as contextual inquiry, ethnography, and diary studies Knowledge of evaluative research activities such as usability testing, heuristics evaluations, surveys, and clickstream analysis Knowledge of facilitating ideation, alignment, and engagement workshops with a variety of disciplines and stakeholders Understanding of the mortgage or financial services industry (fintech) What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .

Job Description Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly centered on meeting the needs of our members? Then we invite you to consider a career at American 1 Credit Union! Location: Contact Center in Jackson, Michigan Position: Full Time Hourly wage: $19.08 Benefits: Health, Dental, Vision, 401(k) All offers of employment are contingent upon background screens. The Contact Center Specialist is responsible for delivering excellent member experience through answering incoming calls from members and potential members. The Contact Center Specialist must be equipped to respond to general member questions, account inquiries, and member concerns. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Contact Center Specialist works collaboratively with their team to assure that the member experience is superior, and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary, routes calls to the appropriate department in a courteous, professional & timely manner. Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members that are consistent with individual and branch goals. Attention to Detail and Confidentiality: Ensure that all transaction activity is done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information. Core Process, Policy and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures including policies and procedures for customer identification and all BSA requirements Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Community Advocate: Serves as a representative of the credit union while in the community. Department and District Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of home branch. Willingness to mentor and support other team members. Competencies Required People Focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Follows all core process, policies, and procedures. Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members so as to anticipate problems and ensure the effectiveness of the institution. Humbly Confident and Inquisitive: Committed to asking questions for clarification so that confidence is built in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Department Team Accuracy on Transactions Uphold GREAT service standards Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team Ability to direct other team members and coach others Knowledge of credit union products, services, policies, core processes and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff Demonstrated member-focused strategy skills Demonstrated skill in gathering, reporting, and summarizing trends in data Ability to express oneself clearly and articulately both orally and in writing Ability to make decisions and take initiative in problem resolution Ability to exercise tact and responsibility with handling confidential information NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are a growing, dynamic company and actively hiring for teller positions. Do you have the following? Previous experience as a bank teller Previous cash handling and balancing your own drawer Previous customer service experience such as building relationships through conversation. Previous sales experience offering products and meeting monthly goals. Then we invite you to apply for the Teller Account Specialist position! Location: Onsite in Jackson, MI at the Robinson Rd Branch Position: Account Specialist (Teller) Wage: Competitive wage starting at $17.31 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens. The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals. Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements. Community Advocate: Serves as a credit union representative while in the community. Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members. Competencies Required People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures. Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness. Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Branch Team Accuracy of Transactions Uphold GREAT service standards. Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team. Ability to direct other team members and coach others. Knowledge of credit union products, services, policies, core processes, and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff. Demonstrated member-focused strategy skills. Demonstrated skill in gathering, reporting, and summarizing trends in data. Ability to express oneself clearly and articulately both orally and in writing. Ability to make decisions and take initiative in problem resolution. Ability to exercise tact and responsibility when handling confidential information. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship. Essential physical requirements such as standing, stooping, or tying. Must be able to remain stationary 50% of the time. The person in this position must occasionally move about inside the office to access CDMs, vaults, etc. Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer. Physical effort/lifting, such as up to 20 pounds. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.