Account Representative jobs at American Red Cross

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Patient Care Supervisor (PCS): + is accountable for the coordination of patient care across the continuum of services. + supervises all nursing staff and daily clinical and administrative functions, including coordination of patient admissions, staffing management, and providing 24/7 medical center leadership and supervision in the absence of departmental and administrative leadership. + promotes professional and collaborative relationships among the nursing personnel, medical staff, administrative staff, and patients and families. **Qualifications** Graduate of an associate's or baccalaureate nursing program. Associate's degree graduates must provide documented evidence of program completion of their baccalaureate degree in nursing within 5 years from the last day of the month of their RN start date. Three years of clinical experience as an RN in an acute care setting is required. Must be highly professional with excellent leadership, organizational, clinical and interpersonal skills. **Additional Qualifications:** Preferred Experience: + 5 years acute care RN + Advanced clinical nursing skills + Leadership/supervision/charge RN + Staffing management + Census/bed management + Labor/Bargaining unit **License or Certification:** Upon hire: + Current/Active Minnesota RN license + Current Basic Life Support (BLS) Within 6 months of hire: + Advanced Cardiac Life Support (ACLS) + Neonatal Resuscitation Protocal (NRP) + Pediatric Advanced Life Support (PALS) + Trauma Nursing Core Curriculum (TNCC) **Exemption Status** Nonexempt **Compensation Detail** $48.06 - $72.17 / hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 60 **Schedule Details** 12-Hour Day/Night Shifts; Holiday Rotation **Weekend Schedule** Every 3rd Weekend **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Elizabeth Brownewell **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Patient Care Supervisor (PCS): * is accountable for the coordination of patient care across the continuum of services. * supervises all nursing staff and daily clinical and administrative functions, including coordination of patient admissions, staffing management, and providing 24/7 medical center leadership and supervision in the absence of departmental and administrative leadership. * promotes professional and collaborative relationships among the nursing personnel, medical staff, administrative staff, and patients and families. Qualifications Graduate of an associate's or baccalaureate nursing program. Associate's degree graduates must provide documented evidence of program completion of their baccalaureate degree in nursing within 5 years from the last day of the month of their RN start date. Three years of clinical experience as an RN in an acute care setting is required. Must be highly professional with excellent leadership, organizational, clinical and interpersonal skills. Additional Qualifications: Preferred Experience: * 5 years acute care RN * Advanced clinical nursing skills * Leadership/supervision/charge RN * Staffing management * Census/bed management * Labor/Bargaining unit License or Certification: Upon hire: * Current/Active Minnesota RN license * Current Basic Life Support (BLS) Within 6 months of hire: * Advanced Cardiac Life Support (ACLS) * Neonatal Resuscitation Protocal (NRP) * Pediatric Advanced Life Support (PALS) * Trauma Nursing Core Curriculum (TNCC) Exemption Status Nonexempt Compensation Detail $48.06 - $72.17 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 60 Schedule Details 12-Hour Day/Night Shifts; Holiday Rotation Weekend Schedule Every 3rd Weekend International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Elizabeth Brownewell

Schedule: FT, Mon - Fri, 8:00am- 5:00pm Flexible Schedule/Remote At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Insurance Follow-up Specialist is responsible for corresponding with commercial or government insurance payers to address and resolve outstanding insurance balances and denials in accordance with established standards, guidelines and requirements. Conducts follow-up process activities through phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently. Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. Essential Functions Follow up on insurance or government claims to research and resolve unpaid claim and denials in follow-up work queues by contacting payers and/or patients for status. • Responsible for obtaining reimbursement information when payment and remit are both provided via paper. Communicate effectively over the phone and through written correspondence to explain why a balance is outstanding and denied using accurate and supported reasoning based on EOBs, medical records, and payer specific requirements. Resubmit claims with necessary information and medical records when requested by payer through paper or electronic methods to ensure payments from third party payors. Organize open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. Apply a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices. Accurately documents patient accounts of all actions taken in the system. Responsible for resolving work queues according to the prescribed priority and/or per the direction of management and in accordance with department expectations. Recognize when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels. Anticipate, identify, and communicate potential areas of concern or improvement within the follow-up functions Assist with escalated issues as necessary as directed by leadership Keep current on payor requirements though workshops, newsletters, and websites. Complies with Federal and State billing requirements. Also Complies with Health Information Portability and Accountability Act (HIPAA) and Electronic Data Interface (EDI) transaction formats. Other duties as assigned by leader and organization. Education Qualifications High School Diploma or GED equivalent Required and Associate's Degree from an accredited college or university in Business, Finance, or related field Preferred Experience Qualifications Minimum 1 year of experience working in a healthcare related field, preferably with health insurance billing and reimbursement processes. Required Skills and Abilities Organized, self-motivated, and able to work independently of direct supervision to carry out responsibilities Intermediate computer skills including the use of spreadsheet programs and word processing programs. Knowledge of general concepts and practices that relate to hospital or professional billing, collection and reimbursement, the healthcare field, and specific policies, standards, procedures and practices that pertain to the assigned functions. Knowledge of medical insurance, CPT and ICD codes. Ability to demonstrate excellent interpersonal skills, demonstrating attention to detail and critical thinking skills within the context of the assigned functions, with a commitment to accuracy. Ability to troubleshoot, understand and/or adapt moderately complex oral and or written instructions/guidelines to diverse or dissimilar situations. Ability to perform non-complex arithmetic calculations Ability to understand and apply government/commercial insurance reimbursement terms, contractual and/or other adjustments and remittance advice details. Ability to keep abreast of trends, developments and changing regulatory requirements that impact matters within designated scope of responsibility. Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.

Billing Representative Clerk Sullivan Solutions LLC is a leading provider of business solutions for companies of all sizes. We specialize in providing customized solutions to help businesses streamline their operations, increase efficiency, and improve their bottom line. Our team is dedicated to providing exceptional service and support to our clients, and we are looking for a skilled Billing Representative Clerk to join our team. Job Overview: As a Billing Representative Clerk, you will be responsible for managing all aspects of the billing process for our clients. This includes accurately recording and processing invoices, monitoring accounts receivable, and resolving any billing discrepancies. You will work closely with our clients and internal teams to ensure timely and accurate billing, as well as providing excellent customer service. Key Responsibilities: - Prepare and process invoices for clients using our billing software - Review and verify accuracy of billing data and resolve any discrepancies - Monitor accounts receivable and follow up on outstanding payments - Respond to client inquiries and resolve any billing issues in a timely and professional manner - Collaborate with internal teams to ensure accurate and timely billing - Maintain billing records and update client information as needed - Generate reports on billing activity and provide analysis to management - Stay up-to-date on industry trends and regulations related to billing and collections - Assist with other administrative tasks as needed Qualifications: - High school diploma or equivalent, some college coursework preferred - 1-2 years of experience in billing, accounting, or a related field is a plus - Proficient in Microsoft Office and experience with billing software - Strong attention to detail and ability to maintain accuracy in a fast-paced environment - Excellent communication and customer service skills - Ability to work independently and as part of a team - Strong organizational and time-management skills - Knowledge of billing and collections processes and best practices - Familiarity with basic accounting principles - Ability to handle confidential information with discretion Benefits: - Competitive salary - Comprehensive benefits package including health, dental, and vision insurance - 401(k) retirement plan with company match - Paid time off and holidays - Professional development opportunities - Collaborative and supportive work environment If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we want to hear from you! Join our team at Sullivan Solutions LLC and help us continue to provide top-notch business solutions to our clients. Apply now!

About the Role To be considered a qualified candidate, must have minimum of two years of related medical experience. Urology experience a plus. What You'll Be Doing Will keep lines of communication open with the Supervisor. Submitting accurate and timely medical claims to insurance companies. Following up on unpaid or underpaid claims to ensure timely collection of outstanding balances. Identifying and resolving claim denials and rejections, including researching issues and resubmitting claims. Maintains all patient information according to the established patient confidentiality policy. Maintains compliance with all governmental and regulatory requirements. Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements. Responsible for working Accounts Receivable (AR) for assigned providers. Performs all other duties as assigned. What We Expect from You High School Graduate or equivalent Minimum of two (2) years related medical billing experience is required. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is expected when needed (ex: mandatory onsite training) What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Toledo, Ohio ): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance Shift will be either Monday-Friday or Tuesday-Saturday Pay Information: Starting rate $17.39/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Responsible for the day-to-day operations related to billing and collections. Duties and Responsibilities: Computes patient fees and charges. Collects payments from patients. Establishes and follows up on patient payment plans. Compiles billing data from electronic health record system, practice management systems, and other databases. Prepares and submits electronic claims to third party payers. Investigates and follows up with rejected claims. Maintains current knowledge of the basic and major medical, behavioral health, and prescription coverage plans. Maintains current knowledge associated with the billing methodologies of each plan. Performs insurance coverage and grant eligibility verifications by making field calls or using other verification tools. Generates superbill for appropriately covered patients three days before patient visit. Forwards verification information to Medical Receptionist at least two days before patient visit. Schedules follow up visits for providers. Assists financial team with clerical tasks. Participates in quality management and quality assurance activities. Other tasks as assigned by the Director, Revenue Cycle and Billing. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: High School Diploma required. Associates Degree preferred. At least four (4) years of practical work experience. Must have paid experience with medical claims coding/billing and medical insurance industry. Each additional year of practical work experience beyond the required four (4) years can be substituted for one (1) year of college. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure

About the Opportunity This is an opportunity for a renewal coordinator/collections specialist to join a reputable owner/operator/developer in their Leasing Department. The ideal candidate for this position will have a minimum of 2 years of collections and/or renewal experience interacting with a large and varied customer base. Strong communication, problem solving, and analytical skills. Ability to work well under pressure with a high degree of energy. Excellent verbal and written communication skills with the ability to effectively and appropriately interface with a variety of individuals on a frequent basis. Proficient in Excel and Word. Role & Responsibilities The Renewal Coordinator/Collections Specialist serves as a liaison between current tenants and the Main Office. The RC/CS must be prepared to: Respond to tenant inquiries regarding lease renewal and collections matters in a timely manner including but not limited to: renewal rent negotiations extensions tenant cancellation clauses owner cancellation clauses re-qualifications tenant reference letters fitness center renewals ledger charges as per lease terms account reconciliation including but not limited to rent payments account charges late fees returned payments security deposits application of payments on ledger Prepare Rent Stabilized (RS), De-Controlled (DC) leases, Storage Space Agreements and Fitness Center Renewal Agreements according to mailing schedule and mail or email them to the residents. Process lease renewals, storage space renewals, fitness center renewals, extensions, and re-qualifications. Track and update inventory on the 30-Day report and Renewal Activity Report. Provide weekly updates on upcoming inventory to the Leasing Specialists Communicate with tenants and Leasing agents on status of lease renewals Request holdover actions to be commenced for failure to renew, failure to vacate and non-primary residence where applicable. Communicate with each tenant in arrears via email (3 rounds) providing tenant ledger and unpaid charges along with a follow up phone call to review tenant ledger and unpaid charges with tenants and respond to any tenant uncertainties. Note all correspondence with tenant in Yardi Memos and on the Arrears/Collections Master Spreadsheet for applicable month. Correctly categorize the collections spreadsheet according to the status of the arrears and follow up on pending payments. Prepare and distribute Collections correspondence with tenants. Qualifications and Education Requirements Bachelor's degree or related work experience Yardi Voyager experience beneficial Proficient in Microsoft Office Proactive, resourceful, and able to juggle multiple time sensitive deadlines Well organized and detail oriented Must be flexible to handle tasks outside of their job description $70,000 - $75,000 outstanding benefits, PTO, 401K match WFH Fridays, in office 9-5 M-Th

About the Opportunity This is an opportunity for a renewal coordinator/collections specialist to join a reputable owner/operator/developer in their Leasing Department. The ideal candidate for this position will have a minimum of 2 years of collections and/or renewal experience interacting with a large and varied customer base. Strong communication, problem solving, and analytical skills. Ability to work well under pressure with a high degree of energy. Excellent verbal and written communication skills with the ability to effectively and appropriately interface with a variety of individuals on a frequent basis. Proficient in Excel and Word. Role & Responsibilities The Renewal Coordinator/Collections Specialist serves as a liaison between current tenants and the Main Office. The RC/CS must be prepared to: Respond to tenant inquiries regarding lease renewal and collections matters in a timely manner including but not limited to: renewal rent negotiations extensions tenant cancellation clauses owner cancellation clauses re-qualifications tenant reference letters fitness center renewals ledger charges as per lease terms account reconciliation including but not limited to rent payments account charges late fees returned payments security deposits application of payments on ledger Prepare Rent Stabilized (RS), De-Controlled (DC) leases, Storage Space Agreements and Fitness Center Renewal Agreements according to mailing schedule and mail or email them to the residents. Process lease renewals, storage space renewals, fitness center renewals, extensions, and re-qualifications. Track and update inventory on the 30-Day report and Renewal Activity Report. Provide weekly updates on upcoming inventory to the Leasing Specialists Communicate with tenants and Leasing agents on status of lease renewals Request holdover actions to be commenced for failure to renew, failure to vacate and non-primary residence where applicable. Communicate with each tenant in arrears via email (3 rounds) providing tenant ledger and unpaid charges along with a follow up phone call to review tenant ledger and unpaid charges with tenants and respond to any tenant uncertainties. Note all correspondence with tenant in Yardi Memos and on the Arrears/Collections Master Spreadsheet for applicable month. Correctly categorize the collections spreadsheet according to the status of the arrears and follow up on pending payments. Prepare and distribute Collections correspondence with tenants. Qualifications and Education Requirements Bachelor's degree or related work experience Yardi Voyager experience beneficial Proficient in Microsoft Office Proactive, resourceful, and able to juggle multiple time sensitive deadlines Well organized and detail oriented Must be flexible to handle tasks outside of their job description $70,000 - $75,000 outstanding benefits, PTO, 401K match WFH Fridays, in office 9-5 M-Th

Job Details Experienced Pine Castle Inc. - Jacksonville, FL Full Time 4 Year Degree $22.00 Hourly None Day AccountingDescription EXEMPT: No SHIFT: 8.0-hour work day - M-F DEPARTMENT: Finance LOCATION: Main Office REPORTS TO: Accounting Manager Summary The Billing Specialist, under the supervision of the Accounting Manager, is responsible for ensuring accurate and timely billing and collections for all Private Pay, Medicaid, and other third-party payers. This position plays a critical role in maintaining Pine Castle's financial sustainability by ensuring compliance with state and federal billing regulations, resolving billing discrepancies, and supporting staff and participants with clear communication. The Billing Specialist models Pine Castle's Core Values by embracing differences, respecting personal choice, caring deeply, and practicing servant leadership in all billing interactions. Essential Duties and Responsibilities The following duties are representative of the role. Other duties may be assigned as necessary. Billing & Invoicing Process monthly billing for Medicaid (Med Waiver), APD, CDC, and Private Pay participants/residents. Create and distribute monthly invoices for Private Pay and Social Security accounts as necessary. Ensure all service authorizations are received, accurate, and current before billing. Collections & Customer Support Coordinate with Program Directors to facilitate timely collection of outstanding receivables. Respond to billing inquiries from participants, caregivers, program staff, and auditors with professionalism and clarity. Conduct timely research and correction of denied claims, including submission of appeal and replacement claims when necessary. Establish and maintain communication with internal staff and external payers to resolve billing issues and secure timely, accurate, and maximum reimbursement. Maintain strong working relationships across programs, operations, and finance to resolve billing issues promptly. Compliance & Recordkeeping Maintain accurate billing records, authorization forms, reports, and supporting files in compliance with state, federal, and HIPAA requirements. Provide monthly itemization of all past due accounts, and recommended adjustments to the Accounting Manager. Uphold strict confidentiality and adhere to HIPAA guidelines at all times. Reporting & Special Projects Prepare and update spreadsheets for billing reconciliations, analysis, and reporting. Assist with audits, special projects, and cross-departmental initiatives as needed. Actively participate in department meetings and continuing education to enhance billing knowledge. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Minimum of three (3) years of professional billing, coding, and reimbursement experience, preferably in a community healthcare or nonprofit setting. Experience with Microsoft Windows, Excel, and billing software or websites such as Availity, OPTUM Pay, and ICANotes. Priority will be given to candidates with experience in mental health billing and Medicaid HCBS Waiver program billing. Knowledge of: Medicaid and private billing requirements. State and federal billing regulations, including coding and reimbursement standards. Certificates, Licenses, Registrations Must maintain required certifications and trainings, including HIPAA, Direct Care Core Competencies, Zero Tolerance, CPR, and First Aid, as directed by Pine Castle's organizational policies. Other Skills and Abilities Strong Excel and data management skills. Excellent written and verbal communication skills. Strong time management and prioritization abilities. Ability to work independently with minimal supervision. Analytical skills to interpret data, recognize discrepancies, and recommend solutions. Demonstrates integrity, confidentiality, and accountability in all work. Physical Demands Regularly required to sit, talk, and hear. Frequently required to use hands to handle or feel objects, tools, or controls. Occasionally required to walk, reach, or lift to 10 pounds. Vision requirements include close and distance vision and the ability to adjust focus. Work Environment Standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description The mission of the Florida Sheriffs Youth Ranches is to prevent delinquency and develop lawful, resilient and productive citizens. Make a difference in the lives of at-risk youth! Join our team today! The Program Billing Specialist coordinates timely billing and collection of Residential Family Support, Department of Children and Families and CBC contracts, as well as Social Security Benefits for the youth in care, as well as Medicaid services to our youth in care and ensures reconciliation of accounts receivable ledgers for these services. The person that occupies this position is responsible for the timely entry of the Sheriffs Ranches Enterprises Thrift Store and Vehicle sales and deposits. The Program Billing Specialist is directly responsible to the Director of Accounting Services. This position is eligible for overtime pay. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned. Processes monthly billing for all clients who are in the custody of the Department of Children and Families, receive SS benefits, or rely on family generated support, Prints a monthly aging report by program service area and reconciles the accounts receivable sub-ledgers balances on a monthly basis to the general ledger. Prepares a monthly aging report on uncollected charges for all program service areas. Performs follow up procedures including appropriate phone calls and letters as deemed necessary. Runs reports on billing, receipts, and income related to client billing as needed. Prepares a monthly aging report on uncollected charges for all program service areas. Performs follow up procedures including appropriate phone calls and letters as deemed necessary. Runs reports on billing, receipts, and income related to client billing as needed. Notifies responsible staff of billing problems. Works closely with the Quality Improvement Director to ensure that billings are appropriate to services provided and in keeping with laws and regulations. Keeps all current contracts on file with any associated addendums. Keeps current on all software changes and updates that impact any type of state contracts. Develops and keeps a current written procedural manual for position. Enters daily Thrift Store and Vehicle sales for the Sheriffs Ranches Enterprises as well as credit card fees and other pertinent daily adjustments to the accounts receivable. Enters all accounts receivable bank deposits to the Sheriffs Ranches Enterprises bank accounts. Runs Medicaid billing for services provided to our youth, and enters payments received from funding sources in Echo and total charges and payments in Financial Edge. Reconciles Echo aging report with FE accounts receivable aging monthly. Cross trains and serves as backup for accounts payable duties as needed. Enters camping billing with the CSAA form, creates new clients as necessary and mails invoices. Enters deposits as payments come. Enters Boys Ranch Cooke School scholarship monthly charges and payments received from State designated payers into Financial Edge. Processes adjustments and credits as necessary to match allotted amounts by funding sources. Reconciles monthly with the general ledger. EDUCATION AND EXPERIENCE REQUIREMENTS The person filling this position must have a high school diploma or GED. A minimum of three years experience in bookkeeping or accounting position is required. Vocational training or college work in a related field may be substituted for the required experience. A high level of PC and software knowledge is required. Job Type: Full-Time Pay: $17.00 per hour BENEFITS: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave 11 Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee assistance program Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac products available We have a very extensive and strict background screening process. We are an equal opportunity employer and a drug free workplace. Powered by JazzHR ioq GfMFWKO

Established in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby's believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative. THE ROLE Sotheby's Modern Collectibles and Sports Memorabilia Department is seeking a Specialist to join our dynamic team, focusing on helping drive the growth of our position in the global sports memorabilia market, with a particular focus on developing online collectibles sales. You will have specialist knowledge and experience in the sports memorabilia market, be an independent, self-starter, tasked with building a network of potential and current trade and private clients to accelerate the growth of our business. The Specialist will: provide clients with pricing; negotiate profitable sales, meet P&L plan and margin targets across the business. Reporting to the VP, Sports Strategy and Development he or she will negotiate deals, inspect and catalogue sports objects, provide advice to buyers both for collecting and investing, direct and attend events and provide general organization and administration on all levels. RESPONSIBILITIES Project manage Collectibles projects from inception to execution, tracking each detail to completion Securing profitable consignments for auction, direct acquisition opportunities through retail, marketplace, meeting individual revenue targets and helping the team meet annual plan Responsible for selling sports memorabilia to clients via telephone, email, in-person and at events Provide advice to buyers across both auction & retail Events creation/management/participation to include client development and entertaining Participate in the development of marketing content including tailored offers and content for email, website, and social media campaigns Perform property inspection of memorabilia at Sotheby's and on-site at client's premises (as needed) Maintain accurate records of warehouse inventory Provide a high level of customer service to all clients Cross-selling the business to all Sotheby's clients IDEAL EXPERIENCE & COMPETENCIES Exceptional knowledge of sports relevant to the auction & retail market Understand and demonstrate a “no compromise” attitude towards luxury: protecting the Sotheby's Modern Collectibles brand vision and brand equity while achieving short term sales goals Experience in developing clientele over time and nurturing relationships with an existing client network High level of attention to detail is a must Self-starter with an ability to make commercial decisions independently Strong ability to network and convert social connections into business opportunities Experience networking and selling to high net worth and ultra-high net worth individuals Professional, discreet and commercial client service skills Fluent in both writing and speaking English Proficient in MS Word, Excel Travel may be required The proposed base salary for this position ranges from $100,000-$140,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. To view our Candidate Privacy Notice for the US, please click here. To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here. The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Job DescriptionJoin our team! Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then join our high-performing and highly engaged Billing team. As part of our team, you will make a positive impact by processing insurance and other third party payor claims for patient visits. Here's a sneak peek of what you'll do: Enter facility charges as needed. Edit, build, and transmit electronic claims in a timely manner. Prepare paper claims as needed. Process monthly statements for patient accounts. Interpret Explanation of Benefits and other correspondence. Enter and update appropriate insurance information in each patient account. Keep appropriate logs, journals, and files to track patient accounts. Resolve problem claims including, but not limited to, rejected billings, adjustments, re-billing, and unpaid claims. Post payments to patient accounts and monitors unpaid balances. Contact and assist patients in the process of obtaining information for billing issues-verifying totals, responding to and resolving client questions and problems, and delivering quality customer service. What you need to succeed To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following: High school diploma or equivalent. Associates' Degree in Billing/Revenue Cycle or other related field; or equivalent combination of experience/education. At least 2 years experience with medical office billing procedures. Strong knowledge of Medicare/Medicaid practices. Demonstrated knowledge of ICD-9 and CPT codes, as well as applicable dental and vision billing codes. Strong MS Office skills with high level of comfort with computers in general and experience in Electronic Medical Records systems. Revenue Cycle knowledge strongly preferred. Comfort level interacting with all individuals. Ability to multi-task in a fast-paced environment. Service excellence champion. This position will work onsite, at our Mesquite, Texas location. What We Offer At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full-time employees are eligible for the following: Health Savings Account 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment. Generous paid time off plan for full-time employees (includes Sick and Volunteer Days) Paid Holidays Accidental Death & Dismemberments (ADD) plan Short-term & Long-term Disability Employee Assistance Programs (EAP) HHM CARES Fund (employee emergency relief fund) Equal Opportunity Employer HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled. No third-party agencies, please. Monday - Friday, 8 am - 5 pm (1 hour lunch) 40 hours

To coordinate the repossession process and disposition of property (e.g., cars, boats, motorcycles, airplanes, etc.) that serves as collateral on loans. Serve as point of contact and subject matter expert regarding section functions, systems, policies and/or procedures. Work is performed under moderate supervision. Job Responsibility - Responsible for coordinating all aspects of the repossession process - Remain familiar with payment methods available to members (e.g., direct remittance, recurring deposits, Western Union Quick Collect, Speed Pay, etc.) - Communicate to members, co-makers, and/or joint owner on all aspects of the repossession process - Prepare all documents required to initiate the repossession process - Contact insurance companies for payoffs; send Letters of Guarantee, monitor for payments and send titles to insurance companies - Serve as point of contact for internal departments regarding repossessions - Select repossession agents and negotiate fees for repossession - Document all member related contact in the Repossession Tracker and in other applicable systems throughout the repossession process - Process impound notices by contacting tow companies; negotiate fees, obtain vehicle condition, reason for impoundment and documents needed to recover the collateral - Monitor and ensure updates are provided by repossession agents; assist agents with skip tracing to locate collateral as needed - Recommend accounts to skip companies and/or License Plate Recognition staging if unable to locate - Recommend accounts to be returned to LCR, or Bankruptcy if unable to locate - Submit requests for required letters for redemption/reinstatement; ensure letters are accurate and mail them in accordance with State regulations to members - Assist members with reinstatement or redemption of their vehicle; contact the agent or auction to have the vehicle released to the member - Prepare documents to submit to the Department of Motor Vehicles to process a repossession title or to sell the collateral - Maintain an overall quality assurance audit rating of 90% - Determine floor price and send required documents to auction, release vehicles for sale in Auto IMS - Receive auction bids received thru various communication channels (e.g., email, telephone, fax, Auto IMS, etc.); determine if auction offer can be accepted and that the number of bids aligns with State requirements; determine if counting the bid will be required, or decline the offer and request that the vehicle be run on the next sale date - Review and process sale proceeds with accounting department to ensure funds are applied properly to the member's account - Submit requests to reduce interest rates to "0" on open book loans with a deficiency balance - Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and policies and procedures - Maintain records of repossessions and prepare reports for management - Track and reconcile expenses with general accounting incurred during the repossession process - Perform other duties as assigned Qualifications - Working knowledge of applicable federal and state laws, rules and regulations (e.g., Fair Debt Collection Act, Fair Credit Reporting Act, etc.) - Experience in the collection of delinquent loans - Experience using auditing/accounting principles and methods, preferably in a financial institution - Experience in financial counseling, negotiating, and explaining decisions to members - Experience in financial transaction/processing related responsibilities - Experience working with all levels of staff, management, stakeholders, and vendors - Ability to describe and discuss mechanical conditions of automobiles - Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies - Ability to work independently and in a team environment - Desired - Knowledge of the remarketing industry and familiarity with the repossession process and related regulations and procedures - Desired - Familiarity with products, services, processes, policies and procedures - Effective member/customer service skills - Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations - Effective skill assimilating information, analyzing facts, and developing logical conclusions - Effective skill performing mathematical calculations and working accurately with numbers - Effective skill exercising initiative and using good judgment to make sound decisions - Effective skill building effective relationships through rapport, trust, diplomacy and tact - Effective skill interacting tactfully and effectively in difficult situations - Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes - Effective research, analytical, and problem-solving skills - Effective organizational, planning and time management skills - Effective verbal, interpersonal and written communication skills - Effective database, word processing, and spreadsheet software skills - Desired - College level courses with concentration in Accounting, Finance, Business, or related field System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M2 #LI-CB3 #DI-CB4 Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

About CCS CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer's expectations. Acerca de CCS CCS Facility Services es uno de los proveedores de servicios para edificios más grandes de los Estados Unidos, que brinda servicios de limpieza e ingeniería de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingeniería. Guiados por un Corazón de Servicio, somos una empresa dedicada a Servir con pasión para superar las expectativas de nuestros clientes. Cash and Collections Specialist Job Description The Cash and Collections Specialist will support the cash application and collections functions for one or more CCS branch offices and will work closely with the Cash and Collections Manager and branch office General Manager(s). This role will be required to handle the collection efforts via phone and email for their assigned accounts, to apply check and ACH payments on a daily basis, and to research unapplied cash to ensure proper application. The candidate will be responsible for a number of tasks, including by not limited to: Manage overall collection efforts for assigned accounts Respond to customer questions and complaints Contact clients via email or phone to resolve billing disputes, determine payment status, and collect on past due invoices Investigate and respond to customer inquiries related to cash application or collections Carry out collection and reporting activities according to specific monthly close deadlines Additional duties as requested Required Skills High level of attention to detail and accuracy Excellent written and verbal communication skills Experience in a customer service-centric environment with a demonstrated ability to effectively interact and communicate with customers in a professional manner Ability to handle confidential and sensitive information Strong organizational, analytical, and problem-solving skills Compensation $23-$25

To coordinate the repossession process and disposition of property (e.g., cars, boats, motorcycles, airplanes, etc.) that serves as collateral on client's loans. Serve as point of contact and subject matter expert regarding section functions, systems, policies and/or procedures. Work is performed under moderate supervision. Responsibilities - Responsible for coordinating all aspects of the repossession process - Remain familiar with payment methods available to members (e.g., direct remittance, recurring deposits, Western Union Quick Collect, Speed Pay, etc.) - Communicate to members, co-makers, and/or joint owner on all aspects of the repossession process - Prepare all documents required to initiate the repossession process - Contact insurance companies for payoffs; send Letters of Guarantee, monitor for payments and send titles to insurance companies - Serve as point of contact for internal departments regarding repossessions - Select repossession agents and negotiate fees for repossession - Document all member related contact in the Repossession Tracker and in other applicable systems throughout the repossession process - Process impound notices by contacting tow companies; negotiate fees, obtain vehicle condition, reason for impoundment and documents needed to recover the collateral - Monitor and ensure updates are provided by repossession agents; assist agents with skip tracing to locate collateral as needed - Recommend accounts to skip companies and/or License Plate Recognition staging if unable to locate - Recommend accounts to be returned to LCR, or Bankruptcy if unable to locate - Submit requests for required letters for redemption/reinstatement; ensure letters are accurate and mail them in accordance with State regulations to members - Assist members with reinstatement or redemption of their vehicle; contact the agent or auction to have the vehicle released to the member - Prepare documents to submit to the Department of Motor Vehicles to process a repossession title or to sell the collateral - Maintain an overall quality assurance audit rating of 90% - Determine floor price and send required documents to auction, release vehicles for sale in Auto IMS - Receive auction bids received thru various communication channels (e.g., email, telephone, fax, Auto IMS, etc.); determine if auction offer can be accepted and that the number of bids aligns with State requirements; determine if counting the bid will be required, or decline the offer and request that the vehicle be run on the next sale date - Review and process sale proceeds with accounting department to ensure funds are applied properly to the member's account - Submit requests to reduce interest rates to "0" on open book loans with a deficiency balance - Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and policies and procedures - Maintain records of repossessions and prepare reports for management - Track and reconcile expenses with general accounting incurred during the repossession process - Perform other duties as assigned Job Qualifications - Working knowledge of applicable federal and state laws, rules and regulations (e.g., Fair Debt Collection Act, Fair Credit Reporting Act, etc.) - Experience in the collection of delinquent loans - Experience using auditing/accounting principles and methods, preferably in a financial institution - Experience in financial counseling, negotiating, and explaining decisions to members - Experience in financial transaction/processing related responsibilities - Experience working with all levels of staff, management, stakeholders, and vendors - Ability to describe and discuss mechanical conditions of automobiles - Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies - Ability to work independently and in a team environment - Desired - Knowledge of the remarketing industry and familiarity with the repossession process and related regulations and procedures - Desired - Familiarity with products, services, processes, policies and procedures - Effective member/customer service skills - Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations - Effective skill assimilating information, analyzing facts, and developing logical conclusions - Effective skill performing mathematical calculations and working accurately with numbers - Effective skill exercising initiative and using good judgment to make sound decisions - Effective skill building effective relationships through rapport, trust, diplomacy and tact - Effective skill interacting tactfully and effectively in difficult situations - Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes - Effective research, analytical, and problem-solving skills - Effective organizational, planning and time management skills - Effective verbal, interpersonal and written communication skills - Effective database, word processing, and spreadsheet software skills - Desired - College level courses with concentration in Accounting, Finance, Business, or related field System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M2 #LI-EL1 #DI-EB1 Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.