Animal care supervisor vs customer care manager

The differences between animal care supervisors and customer care managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an animal care supervisor and a customer care manager. Additionally, an animal care supervisor has an average salary of $43,219, which is higher than the $41,181 average annual salary of a customer care manager.

The top three skills for an animal care supervisor include direct supervision, sops and patient care. The most important skills for a customer care manager are patients, home health, and social work.

Animal care supervisor vs customer care manager overview

	Animal Care Supervisor	Customer Care Manager
Yearly salary	$43,219	$41,181
Hourly rate	$20.78	$19.80
Growth rate	6%	8%
Number of jobs	70,965	129,140
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does an animal care supervisor do?

An animal care supervisor's responsibilities include supervising the overall animal facility, ensuring that the animals are properly taken care of by the personnel. The animal care supervisors' duties include administering feeding programs to maintain animals' well-being, examining the operation of mechanical equipment and necessary tools, monitoring animals' health conditions, providing medication by veterinarian's advice, and coordinating with animal experts for recommendations. An animal care supervisor must adhere to and enforce the highest safety standards and regulatory procedures within the animal care facility.

What does a customer care manager do?

A customer care manager is primarily in charge of the customer care team that ensures that all clients are satisfied with a company's products and services. Moreover, a customer care manager's responsibilities typically revolve around conducting assessments of employee performances, resolving complex issues and concerns, managing schedules, delegating tasks, and producing progress reports and presentations. There are also instances when one must respond to calls and correspondence and report to supervisors. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals while implementing the company's policies and regulations.

Animal care supervisor vs customer care manager salary

Animal care supervisors and customer care managers have different pay scales, as shown below.

	Animal Care Supervisor	Customer Care Manager
Average salary	$43,219	$41,181
Salary range	Between $28,000 And $64,000	Between $28,000 And $59,000
Highest paying City	Hillsborough, NJ	Olympia, WA
Highest paying state	Delaware	Washington
Best paying company	Northwell Health	Adobe
Best paying industry	Health Care	Telecommunication

Differences between animal care supervisor and customer care manager education

There are a few differences between an animal care supervisor and a customer care manager in terms of educational background:

	Animal Care Supervisor	Customer Care Manager
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Animal care supervisor vs customer care manager demographics

Here are the differences between animal care supervisors' and customer care managers' demographics:

	Animal Care Supervisor	Customer Care Manager
Average age	47	47
Gender ratio	Male, 34.4% Female, 65.6%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 3.3% Unknown, 3.9% Hispanic or Latino, 31.7% Asian, 1.1% White, 58.7% American Indian and Alaska Native, 1.4%	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	3%	8%

Differences between animal care supervisor and customer care manager duties and responsibilities

Animal care supervisor example responsibilities.

Manage and implement merchandising strategy for POS marketing and display inventory.
Demonstrate ability to troubleshoot creatively, solve problems effectively, and make inform decisions while successfully guiding others through constant change.
Supervise and monitor associate activity for adherence to guidelines insuring maximum engagement, AHT efficiency, and sales productivity.

Customer care manager example responsibilities.

Create and manage department documentation to meet ISO and FDA regulations.
Manage and complete projects that are assigned to the CSM group.
Plan, organize and manage all Medicare and Medicaid call center activities.
Manage relationships with vendors including, vendor selection, contract negotiations, escalations and SLA oversight and remediation.
Lead the redesign of IVR functionality leading to $700K in annual savings and less than a year ROI.
Manage customer communication, RMA program, key supplier performance audits and quarterly QBRs, and internal audits with major accounts.

Animal care supervisor vs customer care manager skills

Common animal care supervisor skills

Direct Supervision, 11%
Sops, 10%
Patient Care, 10%
Animal Handling, 7%
Animal Facility, 7%
USDA, 6%

Common customer care manager skills

Patients, 16%
Home Health, 12%
Social Work, 11%
Community Resources, 8%
Discharge Planning, 6%
Data Entry, 4%

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Animal Care Supervisor vs Customer Care Manager

Updated January 8, 2025

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