What do gate agents do on a daily basis?

Gate agents participate in pre-flight preparations, perform passenger boarding and assistance activities, and deal with the flight manifest and proper documentation daily. Here are some details on the common daily activities of gate agents:

• Participate in pre-flight preparations. Gate agents must ensure that all necessary preparations happen before the departure of their airline's flight. This includes activities like checking the airplane's readiness, coordinating with cabin crew and ground handling staff, and confirming the availability of resources, such as manifests.
• Perform passenger boarding and assistance activities. Gate agents oversee the boarding of passengers onto their airline's plane. They aim to make this transaction a smooth and seamless function. Key tasks in this area include scanning boarding passes, assisting passengers, and any other special needs accommodations.
• Deal with the flight manifest and proper documentation. Gate agents also must document passenger information and maintain the flight manifest daily. They collaborate and coordinate with other airline personnel to ensure that the passenger count matches the amount of boarding passes for a specific flight.