What does an entry-level claims analyst do?

Question

Kate Swindlehurst · Accepted Answer

An entry-level claims analyst is responsible for reviewing and processing insurance claims. This role involves tasks such as verifying insurance coverage, investigating the circumstances of a claim, determining the validity of a claim, and coordinating with relevant parties to settle claims promptly.

In their daily work, an entry-level claims analyst may be expected to do the following:

Review submitted claims to determine the nature of the loss or damage.
Investigate claims by interviewing claimants and witnesses, consulting police and hospital records, and inspecting property damage.
Interpret policy provisions to determine if a claim is covered.
Negotiate settlements with claimants or their representatives.
Prepare reports on investigated claims.

While these tasks primarily define the role of an entry-level claims analyst, it's also important to note that these tasks are typically completed under the mentorship and guidance of more experienced analysts. Along with mentorship, entry-level analysts may also receive on-the-job training to learn company-specific procedures and standards.