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What does it mean for a job to become automated?

By - May. 17, 2023

What it means for a job to become automated refers to the creation and application of technologies to produce and deliver goods and services with minimal human intervention. This includes the implementation of automation technologies, techniques, and processes to improve the efficiency, reliability, speed, and cost of many tasks that were previously performed by humans. This is one reason why job automation is gaining popularity in industries such as manufacturing, transportation, utilities, defense, facilities, operations, and lately, information technology.

From the simplest to the most complex application, automation is present in many forms in our everyday life. Common examples include household thermostats controlling boilers, the earliest automatic telephone switchboards, electronic navigation systems, or the most advanced algorithms behind self-driving cars.

Some examples of jobs that have been automated:

  • Network automation. The process of automating the configuration, management, and operations of a computer network.

  • Business processes. The use of software or technology to automate business processes such as payroll, inventory management, or sales forecasting

  • Self-check-out automation. The use of technology and software to allow customers to scan and pay for their purchases without the need for a cashier or sales assistant.

  • Office automation. Involves using computers and software to digitize, store, process, and communicate most routine tasks and processes in a standard office.

  • Automated website testing. Streamlines and standardizes website testing parameters for configuration changes that occur during the development phase.

  • Data center automation. Enables the bulk of the data center operations to be performed by software programs. Includes automated system operations, also known as lights-out operations.

  • Test automation. Software code goes through quality assurance (QA) testing automatically by scripts and other automation tools.

  • Home automation. Uses a combination of hardware and software technologies that enable control and management over appliances and devices within a home.

Automation makes sure the techniques are used effectively in the delivery of products and services. However, it inherently causes many workers to become unnecessary (especially unskilled ones) and end up being displaced. According to the World Bank's World Development Report 2019, the positive economic effects in terms of new industries and jobs available far outweigh the negative ones, but automation-based technological unemployment still is a cause for concern.

What does it mean for a job to become automated?

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