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What is integration in business?

By Justin Parker - Feb. 20, 2023

Integration in business is a term that refers to business-to-business (B2B) processes and relationships. Meaning the streamlined processes of communication within an organization and other businesses it collaborates with within the supply chain.

Instead of using various digital systems to communicate, businesses integrate by selecting one standardized method of communication within their own companies and with those they collaborate with. This helps improve B2B relationships through increased efficiency in communication.

Practicing integration in business enables companies to connect more effectively and transparently with their digital business communities, consisting of external partners.

This improves the expediency in which businesses can communicate with each other and, as a result, optimize experiences on the supply chain, and ideally for consumers.

Here are the benefits of business integration:

  • Cuts costs. Human error can be a factor when businesses are not properly integrated digitally. For example, if an employee puts incorrect data into a system, that mistake can cost time and money because it will have to be redone and rectified.

    Business integration saves companies from human error through its automated services. This can reduce operating costs overall.

  • Enhanced communications. One of the biggest benefits of business integration is improved communication within a company and with its collaborators in the supply chain. Streamlining communications through different departments in a company and with its collaborators makes processes run more efficiently, effectively, and faster.

  • Solid security. Companies that use various systems or rely on employees for certain business processes can be vulnerable to security breaches. Even if they are using digital systems, it makes it more difficult for IT and cybersecurity employees to secure multiple systems and networks.

    By using business integration, all processes can be safeguarded in the package of one system.

  • Streamlining. Streamlining operations and other business functions is another major benefit of business integration. Companies can use automated workflows to have a centralized network for all needed communications.

    This frees up time for employees to focus on other tasks, increases their productivity levels, and can also help a company develop and grow.

  • More transparency. Business integration allows employees to easily access and share information because it is all in one place. Every user can keep track of data and get real-time updates, whether an employee at the company or a collaborator.

    This improves the company's efficiency and relationship with its external partners.

What is integration in business?

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