Engineering Services Manager jobs at Apple - 2794 jobs

A global marketplace for creative goods is looking for an Engineering Manager, Search Ranking. This full-time role involves leading a talented team, providing technical direction, and driving impactful improvements to Etsy's search ecosystem. Candidates should be experienced in search ranking systems and machine learning. A competitive salary of $226,000 - $294,000, equity package, and annual performance bonus included. #J-18808-Ljbffr

Staff Software Engineer page is loaded## Staff Software Engineerremote type: In Officelocations: San Francisco, California, United States of America: Austin, Texas, United States of America: Madison, Wisconsin, United States of Americatime type: Full timeposted on: Publié aujourd'huijob requisition id: R32458## Job DescriptionStaff Software Engineer - Search ETL## About the TeamJoin a nimble, high-performing team at Zendesk's Madison office dedicated to building and reinventing the backbone of our global search platform. As part of Madison's search team, you'll deliver innovative solutions to one of the world's largest SaaS customer support infrastructures.## The OpportunityAs a Staff Software Engineer on the Search ETL team, you'll be at the very heart of Zendesk's flagship product: Zendesk Support. Zendesk's search platform powers internal and external customer experiences, ingesting billions of data points per day. We're embarking on a multi-year journey to reimagine Zendesk's internal platform offerings. You'll have a front-row seat (and a steering wheel) for this transformation, bringing fresh perspectives and technical leadership to a platform critical to enterprise clients and internal teams alike.## What You'll Do* Develop and maintain scalable robust data delivery systems in Ruby on Rails* Drive innovation and modernization as we overhaul our architecture, enrich platform capabilities, and set the standard for data pipelines at scale.* Make key technical decisions and own solutions end-to-end, from concept to deployment and ongoing operations.* Collaborate closely with product managers, designers, and engineers to scope, estimate, and deliver high-impact projects.* Take part in operational excellence: from implementing canary deployments with Spinnaker, to incident response with incident.io, to proactive monitoring with Datadog.* Help shape team culture through code reviews, pair programming, and knowledge sharing, always striving for collective excellence.* Contribute to a positive, collaborative atmosphere in our beautiful Madison office.## What You'll Bring## Required:* Strong experience building large-scale, high-throughput data pipelines with Ruby.* Experience with queuing/messaging systems (Kafka, SQS, or similar).* Hands-on background with relational and NoSQL databases* Familiarity with modern CI/CD (Github Actions), containerization/deployment (Kubernetes on AWS), and operational tooling (Spinnaker, Datadog, incident.io).* Ability to navigate complex system design and architectural decisions, especially in distributed platforms.* Strong communication and collaboration skills-able to work productively with engineers, product, and design.* Eagerness to mentor, learn, and contribute to a supportive, growth-minded team dynamic.Nice to Have:* Experience with AI-driven data augmentation* Exposure to Java in production environments.* Insights into the challenges of integrating and scaling SaaS systems.* Interest in platform modernization and re-architecture initiatives.* Direct influence on a key global platform with a well-defined, ambitious 3-year roadmap.* Dynamic, collaborative culture where your voice is heard and your work has real impact.* Opportunities for technical and career growth alongside smart, driven teammates.#LI-JH1As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.The US annualized base salary range for this position is $164,000.00-$246,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr

Sr. Director, Engineering (Ads): Location: Mountain View, CA The Engineering Leaders at Samsung Ads are experts in their product and architecture. They consistently strive for excellence, focus on critical issues, and solve complex problems. They collaborate closely with technical architects and are dedicated to innovation and turning visions into reality. They maintain strong relationships with product managers and ensure that their teams understand the importance of their work. Additionally, they coordinate across multiple sites worldwide and continuously work to improve communication and productivity. If this sounds like you, please continue reading! In recent years, Samsung has focused on creating services across its devices to complement its leading hardware business while utilizing its strong global distribution network. These services and a vast partner network and proprietary data create significant opportunities for advertising-based monetization. After operating for six years, Samsung Ads has become a highly successful and rapidly growing business. Its ongoing success relies on the products, technologies, and tools the Global Ads & Data Product & Engineering team developed. With a substantial presence in four countries, this fast-paced and complex organization encompasses hundreds of employees working across various product and strategic domains. Our team, Ad Experience, is dedicated to optimizing the user experience when displaying advertisements on Samsung TVs. We drive innovation through the development of diverse ad formats and features, strategically balancing exceptional user experience with maximized business outcomes. We actively leverage artificial intelligence to streamline workflows, enhance optimization efforts, and build cutting-edge tools that open new business streams. As the leader for our Ad Experience, you will oversee multiple teams of software developers across multiple sites responsible for critical products for Samsung Ads. Your role will involve building the world class ads product to optimize ad experience, collaborating with other leads in the other sites, and partnering with senior product and engineering leadership to ensure an effective global product development process. The ideal candidate possesses deep, hands-on knowledge of the ad tech ecosystem, a proven track record of setting and maintaining an extremely high-performance bar, and experience in the full cycle of talent acquisition from recruiting top-tier talent to mentoring and upleveling existing teams. This leader must thrive in a dynamic, fast-paced setting and demonstrate a history of implementing innovative solutions that deliver measurable business impact. This position will report directly to the US Site Lead and will be based in the Mountain View, CA office, with both domestic and international travel.**Role and Responsibilities****Responsibilities:**Your primary responsibilities will include:* Drive the execution of the Product Solutions Roadmap with 95+% on time product release.* Directly support the Ad Experience engineering team with 15 engineers in the US.* Supports the Ad Experience engineering team with 13 engineers in Warsaw, Poland* Cultivate a world-class engineering culture and best practices.* Evolve our technology to meet the business's needs and industry standards.* Collaborate closely with Product Management to facilitate high-impact product delivery.* Interact effectively with architects, site reliability engineers (SREs), and adjacent engineering and R&D teams to build and sustain high-quality and impactful platforms and products.* Engage actively with partnering teams, including in Korea, in a highly complex environment to remove obstacles and pave the way toward successful outcomes.**NECESSARY SKILLS & ATTRIBUTES:*** Proven track record in successfully building and launching digital ad platforms and products.* Demonstrated experience in leading large-scale engineering teams with a structured and deliberate mindset.* Fast pacing and aggressively driving for outcome.* 14+ years of experience in (and passion for) hiring, leading, and developing engineering teams within the Ads space or closely related sectors, with a strong track record of delivering high-quality products at scale.* Computer Science/Engineering BS/MS/PhD or equivalent experience.* Excellent verbal and written communication skills.* Attention to detail and quality; striving for continuous improvements.* Ability to work strategically and tactically (hands-on) as needed, with relative fluidity, little direction, and ambiguity.* General interest and awareness of industry trends and developments in related sectors.* Embracing changes and passionate about driving innovation* Deep advertising technology domain expertise such as SSP/DSP platforms, real-time bidding, ads measurement is required.**Skills and Qualifications****CULTURE FIT:*** Operational Excellence + Systematic problem solving + Structured & considered organizational design + Perpetual & continuous improvement + Seamless collaboration* Individual Scale + Capacity to extend influence wide and deep at the same time + Intuitive ability to make tech choices while balancing short and long-term considerations* Team Leadership + Set high standards leading by example + Transparent and accountable + Humble yet confident + Ambitious yet compassionate**CORE LEADERSHIP COMPETENCIES:*** **EXCELLENCE** Drives action with humility, EQ, and an unwavering passion for performance and results* **CHANGE** Embodies and encourages intelligent creativity* **CO PROSPERITY** Navigates highly matrixed and complex organizations successfully as part of a team* **PEOPLE** Builds and develops best-in-class teams built on trust, accountability and mutual respect and the organization* **INTEGRITY** Inspires trust, confidence, and consensus across the organization by fostering relationships Compensation for this role, for candidates based in Mountain View, CA is expected to be between $300,000 ~ $330,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.#LI-KG1\* Please visit to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click .At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable #J-18808-Ljbffr

A nonprofit organization in the tech sector seeks an Engineering Manager for their Experiment Platform Team. This role involves leading a high-performing team to shape the experimentation platform that will facilitate data-driven decisions across various products. Responsibilities include managing team workflows, coaching engineers, and collaborating with product managers. The position is fully remote with occasional travel required. Ideal candidates should have a strong engineering management background, especially in distributed systems and A/B testing. #J-18808-Ljbffr

A leading technology company is seeking a Director of Engineering for YouTube Ads Creative Optimization in Mountain View, California. This position requires significant engineering expertise, particularly in AI and full stack leadership. Responsibilities include overseeing creative technology and leading complex projects aimed at enhancing media quality using AI/ML solutions. The role offers a competitive salary range between $294,000-$414,000, in addition to bonuses and equity, reflecting the candidate's skills and experience. #J-18808-Ljbffr

An innovative technology company is seeking a Machine Learning Engineering Manager to lead a talented team focused on developing cutting-edge personalized video recommendations. This role involves defining system architecture, optimizing performance, and driving rapid iterations while maintaining high quality. The ideal candidate will possess deep expertise in machine learning, particularly in recommendation systems, and strong leadership skills to foster a collaborative team culture. Join a forward-thinking organization committed to leveraging technology to enhance communication and self-expression, and make a significant impact on the user experience. #J-18808-Ljbffr

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most-their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Abridge's services and engineering teams are in hyperscale mode, and multiplying rapidly with our customer base and new product launches. We are looking for a seasoned leader who can harness this growth across cloud infrastructure, site reliability, developer platform, and cloud security. You'll lead and build an extremely fast growing organization, iteratively scope and execute a developer platform, and be responsible for core direct-to-customer infrastructure experiencing extraordinary growth and scaling challenges. This is a rapidly expanding role that sits at the intersection of AI, platform, security, and healthcare. What You'll Do Visionary leadership: Scope, resource, evangelize, and execute developer platform and cloud infrastructure solutions across environments and clouds, real-time streaming infrastructure under immense scale, compute as well as AI -at-edge infrastructure, and the most ambitious cloud security roadmap in the entire tech industry. Collaborate with department heads across product engineering, security, product management, commercial, and more to develop, align, and execute an extremely ambitious strategic roadmap. Gifted tactician: We have an extremely diverse set of challenges all happening at the same time. We don't expect you to code, but we expect you to be able to work at the level of small tiger teams to unblock, enable, and drive execution and solutioning.. You'll need to be creative on multiple dimensions and juggle several ambiguous and tricky problems at a time, at any given time. Recruiter extraordinaire: You'll have all the resources you need at your disposal to scale out your team to meet this roadmap - both ICs and managers. You'll need to be able to attract top talent and hire quickly while maintaining a consistently high bar. You'll iterate on the hiring process along with other leaders, improve diversity and equity, retain and maximize the effectiveness of an extremely senior team, and make strategic bets on the people that will take us to the next level. Mentor to the mentors : The engineering team you'll be managing, and all the teams you'll be partnering with, are quite senior-heavy. You'll be working to develop their careers, create top-of-ladder development opportunities, and continuously raise the bar for your staff as well as your peers and leaders in their abilities and awareness. You'll need to earn their trust, lead by example, be a doctor rather than a judge for organizational and people challenges, and help establish and maintain a hivemind de-siloed culture across all engineering pods. What You'll Bring 3+ years as a manager in rapidly growing organizations including at least 1 year as a manager of managers. Seeking an extremely challenging role that will push you beyond your limits, where failures are inevitable and not to be feared. Seeking a senior leadership role to develop people, environments, and impact - not ego, accolades, or ladder climbing. Able to ask for help, fail fast and admit defeat; get yourself and others out of their comfort zone. Track record of working across developer platform (internal customers), cloud infrastructure (external customers), site reliability, and application reliability. Some background with full-stack development. Experience running production workloads in more than one cloud provider (at a time, or across your experience). Experience managing workloads across containerized solutions, Kubernetes, and CNCF-approved tooling such as Argo, istio, OTel, and more. Thought leader in platform building, with a strong desire to represent Abridge as a platform building leader in the tech industry. Genuine passion for Abridge's mission to improve healthcare in America and across the world. Why Work at Abridge? At Abridge, we're transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We're driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership-every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it's not just what we do-it's how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We're committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from *************** email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. #J-18808-Ljbffr

About The Role You will own the vision, strategy, and execution of enterprise-wide automation and AI initiatives across Ironclad's business technology landscape. You'll combine technical depth and hands‑on leadership to deliver scalable automations, AI‑assisted workflows, and governed data integrations that materially improve employee and customer experiences and business velocity. You'll partner with executives and cross‑functional stakeholders to align automation programs with business priorities, lead a high‑performing team, and establish the frameworks, standards, and observability needed to scale safely and reliably. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. Roles & Responsibilities Define and execute the enterprise automation and AI strategy, balancing hands‑on technical contributions with leadership of cross‑functional initiatives. Own architecture and technical oversight for resilient, observable automation frameworks and AI‑enabled workflows; provide hands‑on guidance in Workato, Glean among others and AI model integration with an emphasis on scalability and governance. Lead enterprise integrations (e.g. GTM, EPD, G&A, Business Technology systems) with a focus on data quality, reusability, and automating business and analytics workflows. Operationalize AI use cases (knowledge retrieval, intelligent triage, automated approvals, autonomous and prompted user workflows) across applications, platforms and AI tools. Establish governance and standards for design, testing, monitoring/observability, and documentation; ensure adherence to security, data governance, and compliance practices. Engage and influence stakeholders/executives to shape priorities and drive adoption of AI‑driven capabilities across functions. Hire, mentor, and retain top talent across automation engineering, analysis, and architecture; promote a culture of innovation, excellence, and accountability. Key Skills 10+ years in automation, integration, or data engineering, including 3+ years in leadership roles. Proven expertise with Workato, Glean, Okta, and enterprise apps such as NetSuite, Salesforce, BambooHR, Engineering and ticketing systems. Strong architectural/automation design skills preferred. Hands‑on technical background in ETL/ELT, data modeling, SQL/T‑SQL, and scripting/developing (e.g., Python, Ruby, or similar). Experience operationalizing automation workflows and AI agentic models for enterprise use cases. Demonstrated strengths in hiring, motivating, and retaining top technical talent. Excellent stakeholder engagement and executive influence; translate business needs into automation/AI strategies with measurable outcomes. Ability to conduct feasibility studies, budgets, and project proposals for enterprise-scale initiatives. Track record introducing innovation in automation and AI while maintaining governance and reliability. Glean Hands‑On administration and API proficiency. Workato Automation Pro certification preferred. Base Salary Range 170,000 - 190,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available. Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave. Family forming support through Maven for you and your partner. Paid time off - take the time you need, when you need it. Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use. Mental health support through Modern Health, including therapy, coaching, and digital tools. Pre‑tax commuter benefits (US Employees). 401(k) plan with Fidelity with employer match (US Employees). Regular team events to connect, recharge, and have fun. And most importantly: the opportunity to help build the company you want to work at. UK Employee-specific benefits are included on our UK job postings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

A leading technology company is seeking a Machine Learning Engineering Manager to lead a team in building large scale indexing and ranking systems. The successful candidate will have a profound understanding of machine learning and be able to manage and mentor a collaborative team. Minimum qualifications include a Bachelor's in a related technical field and at least 8 years of relevant industry experience. A focus on user growth through innovative technology and solutions is crucial for this role. The position is based in Seattle and follows a 'default together' policy requiring 4+ days in the office. #J-18808-Ljbffr

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. The Solution Engineering and Technical Services (SETS) team at Ironclad collaborates closely with prospective customers and Ironclad's Sales, Success, Product and Implementation teams, forming a critical technical overlay to the solution evaluation process. As a Senior Manager within the SETS team at Ironclad, you will report to the global head of SETS and play a pivotal role in driving our sales and success efforts with our Midmarket customers. You will lead a team of highly skilled Solution Engineers (SEs) and will be responsible for enabling them to support our customers, and to act as solution advisors as they evolve their Ironclad-based solutions. The ideal candidate will have a deep understanding of our products and services, extensive experience in sales support, and a proven track record of building and leading successful solution engineering teams. What You Will Be Doing Build, lead, and mentor a high-performing Solution Engineering team. Foster a collaborative and innovative team culture that's positive, motivating, and performance-driven. Serve as a subject matter expert in supporting the sales team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad. Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. Work closely with Sales leadership to understand deal support needs for the Midmarket segment and establish effective and scalable engagement models for deal cycles. Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. Bring actionable insights back to Ironclad's Product Team to help us evolve our platform from the lens of the customer. Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills 1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. Experience hiring, motivating, and developing a team. Proven track record of successfully supporting scalable deal cycles in Midmarket sales. Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. Excellent communication and presentation skills. Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. OTE Range: $180,000- $220,000 per year. The OTE range represents the minimum and maximum of the OTE range for this position based in our San Francisco hub. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available. Market-leading leave policies, including gender-neutral parental leave and compassionate leave. Family forming support through Maven for you and your partner. Paid time off - take the time you need, when you need it. Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use. Mental health support through Modern Health, including therapy, coaching, and digital tools. Pre-tax commuter benefits (US Employees). 401(k) plan with Fidelity with employer match (US Employees). Regular team events to connect, recharge, and have fun. And most importantly: the opportunity to help build the company you want to work at. UK Employee-specific benefits are included on our UK job postings. #J-18808-Ljbffr

A leading technology firm is seeking a Sr. Director of Engineering for Ads in Mountain View, CA. The candidate will lead multiple engineering teams in developing innovative ad solutions to enhance user experience across Samsung's platforms. Responsibilities include managing a significant team of engineers, collaborating with product management, and driving technological innovation in the advertising space. Ideal candidates should have over 14 years of experience in ad tech, strong leadership skills, and a proven track record in product development. #J-18808-Ljbffr

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next‑generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE TEAM Our team, AIG SHARK, aims to build AI software solutions that are unified, performant, flexible, and customizable while also being the catalyst of AI software development across AMD. Open source is at the heart of everything we do and is critical to our success. We believe in the power of the community and together we can build a great stack that benefits everyone. We embrace a fast‑paced, agile approach, leveraging modern development practices to deliver value quickly. Being a part of AMD and AIG, it also means we have a wide portfolio of hardware and customers to support realized product excellence and business impacts. THE ROLE We are looking for a hands‑on Engineering Director to help drive the future of how we manage GPUs within AMD. We're building a self‑service GPU platform and while we have many of the “lego” pieces needed to bootstrap core aspects of it, foundational components need to be built from the ground up and all of them need to be integrated into a holistic platform. We've already secured funding to help build it out - just need someone to help drive the ship! Note, this is an internal developer platform and a core part of this job is not only building the platform but working with tenants to help scale their workflows to be scale‑ready. THE IMPACT YOU WILL HAVE Shift capacity management of our fleet from assigning teams to machines through a manual process to a streamlined self‑service model leveraging virtual currency across organizations. Drive up the effective utilization of our overall fleet of GPU machines to accelerate software innovation within AMD. Direct partner strategy on “lego” pieces to incorporate buy vs build decisions over time. Grow developers within AMD to shift to cloud‑native workflows. Grow leaders to own major components of a distributed platform stack. THE PERSON The ideal candidate will have familiarity with building internal developer platforms for GPUs and expertise in fleet and capacity management within a large enterprise. Further, they will not only rely on their leaders but also be capable of being hands‑on with the design of the systems they manage. KEY RESPONSIBILITIES Architect the overall platform and identify key integration points where we can integrate technologies of the larger ecosystem vs build our own. Build out small‑medium sized teams to close missing gaps needed to build the overall platform - being hands‑on as needed to bootstrap those efforts. Define and track key performance metrics for fleet utilization, availability and reliability. Work closely with developers to understand their pain points and challenges with development at scale. REQUIRED QUALIFICATIONS 10+ years of experience in software engineering. 5+ years of software engineering management. Expertise in building internal development platforms. Expertise in Go/Python. PREFERRED QUALIFICATIONS Expertise with the challenges of molding developer workflows to be cloud‑native. Expertise with GPU developer platforms. Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third‑party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. #J-18808-Ljbffr

Resource Innovations is currently seeking a Director of Engineering for our Solutions Delivery Business Unit in Chicago, IL. This position will be responsible for overseeing engineering functions and teams. The mission of the Director of Engineering is to ensure the Engineering function within Resource Innovations (RI) provides best in class engineering services for contracts RI delivers to electric and gas utilities and/or energy end-users. The Director of Engineering will ensure their Engineering team is leveraging industry and organizational best practices and that the development, maintenance, and application of engineering tools are being done so in a high-quality fashion. The Director of Engineering will directly supervise Engineering Managers and will support the recruitment, development, and resource balancing of the Engineering resources to support existing and new contracts focused on commercial, industrial, agricultural, residential and multifamily sectors. Our expert technical capabilities, as well as our oral and written skills, are critical to our success; therefore, the Director of Engineering will provide leadership, mentorship, technical support, quality control reviews, communications around best practices and emerging technologies, process direction, and facilitate the creation of processes and tools to ensure consistent and quality deliverables for our utility clients and their customers. The Director of Engineering will keep their personal technical and customer service skills sharp by continuing to support engineering services. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Leadership Act as a trusted technical advisor to engineers, program teams, and leadership. Ensure engineering team skills and qualifications align with contract requirements. Collaborate with organizational leaders to ensure engineering resources effectively support client contracts (skills, availability, etc.). Support talent processes including recruiting, interviewing, onboarding, and training. Coach and mentor engineers, partnering with Directors to plan for future development needs. Make sound decisions quickly, even in uncertain situations, and guide others to do the same. Model accountability, taking ownership of your work and holding team members to the same standard. Continuous improvement Promote ongoing education (internal and external) to keep the engineering team current and a reliable resource on emerging technologies. Facilitate technical working groups to share best practices, tools, and innovations across the engineering function. Encourage continuous improvement, including updating standard tools and refining processes to reduce inefficiencies. Research cost-effective technologies that maintain technical accuracy and improve operational efficiency. Maintain high-quality deliverables and communication, reviewing for technical accuracy and consistency. Provide feedback to engineers and managers, ensuring deliverables meet standards and client expectations. Oversee client communications, periodically reviewing messages to ensure clarity and minimize unnecessary requests. Support resource planning, aligning staffing with project forecasts and budget constraints. Monitor project time and effort, identifying opportunities to improve processes and profitability. Identify and relay client concerns to program teams to enhance deliverables and practices. Facilitate knowledge sharing among engineers at regional, state, and national levels. Managing technical aspects of engineering services Provide technical guidance on complex project reviews and data needs to ensure efficient and timely evaluations. Conduct quality control (QC) reviews for high-impact projects involving savings, incentives, or other critical outcomes. Review and approve measurement and verification (M&V) plans as needed. Perform other duties as assigned. Qualifications Bachelor's or master's degree in engineering, mechanical, electrical, building science, or similar Minimum 12 years of experience within energy efficiency, building efficiency industry, demand management, or energy management At least 5 years of leadership experience At least 5 years of hands‑on engineering experience in an individual contributor role Excellent attention to detail, writing, interpersonal, training and analytical skills Demonstrated ability to manage teams, clients, and time effectively, consistently meeting deadlines and anticipating potential challenges. Exceptional communication skills-listening, oral, written, and presentations-paired with strong problem‑solving and decision‑making abilities and ability to influence outcomes through clear, data‑supported dialogue with clients and third parties. Proven expertise in energy calculations and analysis tools and methods Computer proficiency including Microsoft Office, Excel, and other cloud‑based computing platforms Willingness to travel Preferred skills or experience P.E. in Mechanical or Electrical Engineering, with additional certifications in energy (e.g., CEA, CEM, CBCP, CDSM, CMVP, CP EnMS) Technical expertise in energy auditing and retro‑commissioning, with practical experience applying these methods to improve building performance and efficiency. Experience working with mechanical and electrical contractors Hands‑on experience with mechanical, electrical, and control systems High level technical skill with mechanical/electrical systems coupled with a strong knowledge of building controls systems/software‑based monitoring platforms, energy management, and commissioning processes with the ability to run deep analytics and develop insights Demonstrated proficiency with energy modeling platforms and software Demonstrated continuous improvement of programs, processes, systems, tools, or software About Resource Innovations Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $140,000 - $190,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre‑employment drug screen may also be required. The above and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice. #J-18808-Ljbffr

A leading global technology company in Chicago is seeking a Senior Director of Engineering to lead engineering execution and technical outcomes for North American product roadmaps. The ideal candidate will have over 10 years in software engineering, including 5+ in technical leadership. Responsibilities include driving engineering quality, managing technical debt, and building a high-performing engineering team while ensuring alignment with business strategy. This role offers competitive compensation of $160,000 - $200,000 per year. #J-18808-Ljbffr

eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Site Reliability Engineering, you will ensure that eGain's AI knowledge management platform operates with the reliability, performance, and resilience that enterprise customers demand. You'll lead the strategy and execution for observability, incident management, capacity planning, and continuous improvement of our production systems. This role is critical as our platform becomes mission-critical infrastructure for the world's leading enterprises. Key Responsibilities Build and lead a world-class SRE organization that ensures exceptional reliability and performance of eGain's cloud services Define and achieve ambitious SLOs/SLAs that meet the demands of enterprise customers operating 24/7 customer service operations Establish comprehensive observability across the platform including monitoring, logging, tracing, and alerting Drive incident response processes, post-mortems, and continuous improvement to prevent recurring issues Lead capacity planning and performance optimization to ensure the platform scales efficiently with customer growth Implement automation for deployment, operations, and remediation to reduce toil and improve reliability Partner with platform and application engineering teams to build reliability into the system from the ground up Champion a culture of reliability engineering across the organization, educating teams on best practices Manage disaster recovery planning and business continuity to protect customer operations Own the technical relationship with customers on reliability and performance topics What We're Looking For 10+ years of experience in software engineering, operations, or SRE roles with 5+ years in SRE leadership Deep expertise in observability tools, monitoring systems, and incident management practices Strong background in distributed systems, cloud infrastructure, and production operations at scale Experience establishing and achieving SLOs/SLAs for enterprise SaaS or mission-critical systems Proficiency with automation, infrastructure-as-code, and modern DevOps/SRE tooling Track record of improving system reliability through data-driven approaches and systematic problem-solving Excellent incident management and crisis leadership skills Strong collaboration abilities and experience partnering with engineering teams to improve reliability Passion for operational excellence and continuous improvement Bold thinking about what's possible in system reliability combined with pragmatic execution Why eGain Ensure the reliability of systems that power customer service for the world's leading enterprises Build SRE practices from the ground up with significant impact and visibility Work with modern cloud technologies and solve complex reliability challenges Lead a team focused on operational excellence and engineering rigor Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Site Reliability Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr

eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Platform Engineering, you will architect and lead the development of the foundational infrastructure that powers eGain's AI knowledge management platform. You'll be responsible for building robust, scalable systems that serve as the backbone for enterprise knowledge operations, ensuring our platform can handle the demands of the world's most sophisticated organizations. Key Responsibilities Lead the design and evolution of eGain's core platform architecture, ensuring scalability, reliability, and performance at enterprise scale Drive the technical strategy for platform services including data storage, compute infrastructure, security, and multi-tenancy Build and mentor a high-performing team of platform engineers who are passionate about solving complex technical challenges Establish engineering excellence through best practices in system design, code quality, testing, and documentation Partner with product leadership to translate business requirements into scalable platform capabilities Own the technical roadmap for platform modernization, including cloud-native architectures and infrastructure-as-code Champion developer productivity by creating internal tools, APIs, and services that accelerate application development Ensure platform compliance with enterprise security, privacy, and regulatory requirements What We're Looking For 10+ years of software engineering experience with 5+ years in engineering leadership roles Master's in Computer Science or a related field from a top-tier US university Deep expertise in distributed systems, microservices architecture, and cloud platforms (AWS, Azure, or GCP) Proven track record of building and scaling platforms that support mission-critical enterprise applications Strong technical foundation in modern platform technologies including containers, orchestration (Kubernetes), and infrastructure automation Experience with data-intensive applications and managing platform performance at scale Excellent communication skills with ability to articulate complex technical concepts to diverse audiences Demonstrated success in building and developing high-performing engineering teams Passion for engineering excellence and continuous improvement Why eGain Be at the forefront of AI and knowledge management innovation Work with enterprise customers who depend on our platform for business-critical operations Shape the infrastructure that powers the AI-powered enterprise Collaborate with talented, mission-driven colleagues Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to [emailprotected] with the position title “Director, Platform Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr

eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Ecosystem Engineering, you will lead the strategy and execution for connecting eGain's knowledge platform with the broader enterprise technology landscape. You'll be responsible for both “northbound” integrations (how other systems consume eGain's knowledge and AI capabilities) and “southbound” integrations (how eGain ingests content and data from diverse enterprise sources). This role is critical to making eGain the central nervous system for enterprise knowledge. Key Responsibilities Own the vision and technical strategy for eGain's ecosystem connectivity, including APIs, integrations, and data pipelines Lead engineering teams building integrations with CRM systems (Salesforce, ServiceNow), contact centers, content management systems, data warehouses, and AI platforms Design and evolve eGain's API strategy, ensuring our platform offers world-class developer experience and integration capabilities Drive the development of connectors, SDKs, and integration frameworks that enable rapid ecosystem expansion Establish partnerships with engineering teams at key technology partners to build deep, strategic integrations Champion data ingestion architecture that can handle diverse content sources while maintaining quality and governance Build mechanisms for real-time and batch data synchronization across the enterprise technology stack Ensure integration security, data privacy, and compliance across all connectivity points Create exceptional developer documentation, tools, and support for internal and external integration developers What We're Looking For 10+ years of software engineering experience with 5+ years in leadership roles focused on integrations, APIs, or platform ecosystems Deep expertise in integration patterns, API design (REST, GraphQL, webhooks), and enterprise integration platforms Strong understanding of enterprise software ecosystems including CRM, contact center, content management, and data platforms Experience with data integration technologies including ETL/ELT, message queues, and streaming platforms (Kafka, etc.) Proven track record building developer-friendly APIs and integration experiences Technical depth in authentication, authorization, and secure data exchange protocols Excellent partnership skills and ability to work with external technology vendors and partners Strong architectural thinking about how systems should connect and share data Passion for creating seamless integration experiences that “just work” Bold vision for ecosystem strategy combined with pragmatic execution Why eGain Define how AI knowledge management integrates into the enterprise technology ecosystem Build the connective tissue that makes eGain indispensable to our customers Work with leading enterprise platforms and technology partners Solve complex integration challenges at scale Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Ecosystem Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr

A leading tech company located in Sunnyvale, California, is looking for a Director of Platform Engineering to architect and lead the development of its AI knowledge management platform. The role requires a minimum of 10 years of software engineering experience, with proven leadership in establishing robust, scalable systems. The successful candidate will drive technical strategy, oversee platform modernization, and build a top-performing engineering team. Competitive salary and stock options included. #J-18808-Ljbffr

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Company Overview Proofpoint is a global leader in human- and agent-centric cybersecurity, securing how people, data and AI agents connect across email, cloud and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 10,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. Job Summary The Senior Director of Security Engineering will shape and lead Proofpoint's enterprise security engineering vision. Reporting directly to the CISO, this role is accountable for advancing the platforms, tooling, and systems that protect our people, products, and data. You will drive the global security engineering strategy-designing and operating resilient, scalable defenses across our infrastructure, applications and data. Collaborating with world-class experts across Proofpoint, you'll elevate protection through automation, innovation, and engineering excellence. This role leads critical domains including security architecture, the agentic workspace, cloud protection, detection engineering, and automation. You will partner with Product Engineering, IT, Threat Research, and Information Security peers to ensure our controls are effective, adaptive, and aligned with Proofpoint's mission to protect people and defend data. Key Responsibilities Strategic Leadership Define and implement the long-term vision, strategy, and roadmap for Proofpoint's security engineering function, aligned with company objectives and emerging threats. Establish and evolve enterprise security architecture, ensuring secure design across infrastructure, applications, and identity systems. Drive the design and build of scalable detection, response, and automation platforms that enable continuous visibility and protection across Proofpoint's environment. Integrate industry-leading DevSecOps practices, security automation, and zero-trust principles into the broader technology ecosystem. Develop and maintain best-in-class security controls frameworks that enable innovation while minimizing risk, including initiatives to secure the agentic workspace. Team Leadership & Development Build, lead, and mentor a global team of security engineers and managers, fostering a culture of technical excellence, innovation, and accountability. Empower teams to design, implement, and operate high-reliability security solutions at scale. Drive professional growth, diversity, and inclusion across the security engineering organization. Cross-Functional Collaboration Partner with product engineering and operations business units to embed security into system design, configuration, and delivery. Collaborate with Threat Research and Detection Response teams to ensure alignment between detection engineering and incident response capabilities. Work closely with Compliance and Legal to ensure Proofpoint meets regulatory and industry standards (FedRAMP, SOC 2, ISO 27001, PCI, etc.). Operational Excellence & Risk Management Oversee continuous monitoring, vulnerability management, and security automation to identify and mitigate risks rapidly. Ensure effective logging, telemetry, and observability of security controls across hybrid and multi-cloud environments. Define and track performance metrics and KPIs to assess control effectiveness, maturity, and engineering velocity. Innovation & Emerging Threats Stay current on evolving attack vectors, infrastructure trends, and detection technologies; translate insights into actionable security engineering improvements. Drive the evaluation and adoption of advanced tools, architectures, and methodologies to continuously enhance Proofpoint's defensive capabilities. Evangelism & Leadership Presence Serve as an executive voice of security engineering both internally and externally, representing Proofpoint's technical leadership to customers, partners, and industry peers. Promote security awareness and best practices across the company, building alignment on secure-by-design principles. Qualifications Education: Bachelor's or Master's degree in Computer Science, Cybersecurity, Engineering, or related technical field. Experience: 10+ years in cybersecurity, infrastructure, or software engineering, including at least 5 years in senior leadership roles. Proven experience leading large-scale security engineering programs or cloud security operations in SaaS or enterprise environments. Deep technical knowledge of cloud infrastructure (Azure, AWS, GCP), identity systems, detection platforms, and industry-leading automation frameworks. Strong understanding of DevSecOps, CI/CD, infrastructure-as-code, and cutting-edge observability systems. Track record of building resilient systems, leading through change, and influencing across executive teams. Relevant certifications (e.g., CISSP, CISM, or cloud security certifications) preferred. Preferred Attributes Experience in the cybersecurity or SaaS sector. Executive presence with the ability to communicate complex concepts clearly to both technical and non-technical audiences. Strategic, data-driven decision-making balanced with a pragmatic understanding of risk and enablement. Comfort operating in complex and ambiguous environments, providing clarity and direction while driving strategic outcomes. Passion for building high-performing, diverse technical teams and mentoring future leaders. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 245,400.00 - 337,370.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 197,100.00 - 271,040.00 USD All other cities and states excluding those listed above: Base Pay Range: 177,500.00 - 244,090.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. #J-18808-Ljbffr