Controls Engineer, Deployment, Data Center Capacity Delivery
Application engineer job in Herndon, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree.
• 5+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
• 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution.
PREFERRED QUALIFICATIONS• MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation)
• Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks.
• Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS).
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations.
• Experience designing data centers or critical MEP infrastructure
• Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Product Engineer
Application engineer job in McLean, VA
Programmers.io is currently looking for a Product Engineer
Onsite Role in McLean, Virginia, United States
OPEN FOR C2C OR W2
Prompt Design Optimization
Develop, test, and refine prompts for AI models to achieve accurate, context-aware outputs.
Create reusable prompt libraries and guardrails for enterprise use cases.
Salesforce AI Integration Leverage Salesforce Einstein and Agent force for predictive analytics, conversational AI, and automation.
Collaborate with Salesforce architects to embed AI-driven workflows into CRM processes.AI Enablement Governance
Define best practices for prompt engineering across teams.
Ensure compliance with enterprise security, data privacy, and ethical AI guidelines.
Managerial Responsibilities
Lead and mentor team members, fostering collaboration and continuous learning.
Manage stakeholder relationships and ensure timely delivery of AI initiatives.
Oversee project planning, budgeting, and governance for AI-related programs.
Cross-functional Collaboration Work closely with developers, architects, and business stakeholders to translate requirements into AI solutions.
Conduct workshops and training sessions on effective prompt engineering.
If you are interested, please apply or feel free to share your updated resume at ************************
Lead Microsoft 365 Platform Engineer
Application engineer job in Reston, VA
A growing organization is looking for a Lead Microsoft 365 Platform Engineer to own the architectural direction and governance of its Microsoft 365 platform. This position is centered on design, evaluation, and strategic adoption of M365 capabilities, not routine administration or development work.
You'll work closely with security, infrastructure, and operations stakeholders to ensure Microsoft 365 services are deployed and managed with a focus on security, scalability, and long-term sustainability, supporting collaboration across the business.
Key Responsibilities
Research and evaluate Microsoft 365 platform capabilities and roadmap updates to identify opportunities aligned with business and security objectives.
Design enterprise-scale architecture and deployment strategies for Microsoft 365 services with an emphasis on governance, scalability, and operational sustainability.
Lead planning and governance efforts for Copilot and other Microsoft-based generative AI capabilities.
Establish standards, guardrails, and best practices for Teams, SharePoint, Power Platform, and related services-providing guidance rather than building solutions directly.
Produce clear technical documentation including architecture diagrams, deployment approaches, and operational handoff materials.
Collaborate closely with IT operations teams to support implementation, adoption, and long-term platform support.
Monitor Microsoft communications (roadmaps, service updates, health advisories) to proactively assess impact to the M365 environment.
Investigate and resolve complex platform or architectural issues escalated from operations teams.
Present architectural recommendations to technical leadership and review forums, translating technical decisions into business impact.
Mentor engineering team members on architectural thinking, documentation practices, and research methodologies.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
6+ years of experience in Microsoft 365 architecture, platform engineering, or enterprise systems engineering roles.
Deep understanding of Microsoft 365 services and administrative frameworks from an architectural and governance perspective.
Experience planning and implementing M365 security, compliance, and information protection capabilities (e.g., Defender, Purview, or equivalent services).
Strong written and verbal communication skills, with the ability to present technical concepts to both technical and non-technical audiences.
Proven analytical and problem-solving skills for complex, enterprise-scale challenges.
Working knowledge of IT operations, change management, and operational handoff processes.
Preferred Qualifications
Microsoft certification related to Microsoft 365 (Associate level or higher).
Demonstrated ability to research solutions, evaluate trade-offs, and document architectural decisions for diverse stakeholders.
Experience with Azure administration, endpoint management (UEM/Intune), identity and access management (IAM), and project tracking tools (e.g., Jira/Atlassian).
Lead AI/ML Engineer
Application engineer job in Reston, VA
Titan Technologies is seeking an AI/ML Lead Engineer to support a mission-focused Government customer by delivering the full lifecycle of services needed to advance and modernize critical software capabilities. This includes end-to-end technical and evaluative expertise for the design, development, sustainment, and modernization of mission-critical evaluative applications, enterprise cloud infrastructure, AI/ML driven analytics, emerging capabilities research and analysis, systems engineering and integration, and cybersecurity.
Job Description
The AI/ML Lead Engineer will lead in the creation of analytic platforms, AI/ML methodologies. Predictive analytics, data visualization tools, and advanced data science techniques to enhance customer analytical processes.
Duties and Responsibilities:
Lead the definition, development, and delivery of machine models and AI solutions.
Lead the testing, deploying, and maintaining of AI systems.
Optimize AI models for performance, scalability, and efficiency.
Manage the data flow and infrastructure for AI deployment.
Architect and design, with the Chief Engineer, AI software systems.
Develop scalable enterprise architectures in alignment with DoD and IC standards.
Architect ETL processes, data flows, and schemas translations.
You MUST have:
Active DoD TS clearance with the ability to obtain a CI Poly
8+ years of experience in AI/ML implementation
Experience developing, training, and deploying ML models in AWS, Azure, or GCP
Strong understanding of LLMs, NLP, and other deep learning techniques
Proven ability to analyze large datasets and optimize model performance
Experience supporting or working within the Intelligence Community (IC)
SAFe Agilist or Certified Scrum Master (CSM) certification (preferred)
Bachelor's degree in Computer Science or a related technical field (8+ years relevant experience)
It's GREAT if you also have:
Experience with secure application development
Willing to take a polygraph
Experience with software lifecycle management
Experience with DoD-compliant cloud environments
Advanced degree (MS/PhD) in Computer Science, Data Science, AI/ML, or related field
Education:
Bachelors and 8+ years relevant experience
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service-Disabled Veteran Owned Business.
Lead Backend Engineer
Application engineer job in Baltimore, MD
You'll be the go-to hands-on coder and architect across our CARDS technology platform- This is a pure IC role (no people management) focused on building high-quality, observable, production code quickly and safely in a cloud-native stack.
What You'll Do
Hands-on Engineering:
Write production-grade, scalable backend code using Node.JS, TypeScript, JavaScript, Python, and modern frameworks.
Design and implement services Apollo GraphQL subgraph/resolvers in TypeScript/Node.
Develop APIs, services, and platform infrastructure that support credit cards acquisitions workflows flows.
Ship event-driven features (Kafka/SQS) with idempotent processing, retries, circuit breakers, and instant rollback (shadow/parallel modes).
Engineer for operations: TDD, performance/load testing, OpenTelemetry traces/metrics/logs, meaningful SLOs, and production dashboards.
Work in a code-repo with strict CI/CD, PR reviews, static analysis, and automated security scanning.
Technical Leadership & Strategy
Architect platform-level services and improve systems for resilience, observability, and extensibility.
Make high-leverage engineering decisions that balance speed, quality, and maintainability.
Raise the bar on engineering quality through hands-on contributions, design reviews, and technical mentorship.
Team Collaboration & Mentorship
Partner with product, design, operations, and other engineering teams to build solutions that deliver business value and customer impact.
Contribute to cross-functional platform efforts (e.g., onboarding, credit bureau reporting, servicing & collections APIs).
Drive alignment on technical strategy and execution, with strong written and verbal communication.
Minimum Qualifications
Bachelor\'s or Master\'s degree in Computer Science, Software Engineering, or a related field.
8+ years building distributed backend services; 3+ years with TypeScript/Node.js in production.
Experience with Node.JS, TypeScript, Python, PostgreSQL, AWS.
Deep experience with GraphQL (Apollo/Federation), AWS (EKS/Lambda, API Gateway, S3, KMS, IAM), and event streams (Kafka/MSK or SQS).
Proven track record shipping fast with TDD, CI/CD, feature flags, and safe migration patterns (strangler, shadow/parallel).
Solid security and compliance chops: OAuth2/OIDC (Okta), least-privilege IAM, encryption, audit/retention.
Production observability with OTel + Grafana/Datadog/New Relic (or similar).
Experience with Docker, Kubernetes. Cloud infrastructure, Terraform and CI/CD
Deep understanding of software architecture, design patterns, and best practices for building scalable and robust applications.
Proven experience in leading and mentoring engineering teams, promoting technical excellence and collaboration.
Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to diverse audiences.
Mandatory Skills:
Software delivery in an agile environment, Typescript, GraphQL, NodeJS, NextJS, AWS, Backlog management in JIRA
Audio Visual Design Engineer (Corporate Office Environments)
Application engineer job in Washington, DC
Industry: Architecture & Technology Integration
Employment Type: Full-Time
About the Role:
Our client is a forward-thinking design firm that specializes in fusing workplace architecture with modern AV and smart technology. They are seeking an Audio Visual Design Engineer to help bridge the gap between architectural design and cutting-edge workplace technology. This individual will play a pivotal role in developing intelligent, collaborative, and future-ready environments by integrating audio-visual and IT systems into architectural plans.
Key Responsibilities:
Collaborate on the planning and design of workplaces with integrated AV, IT, and smart building systems.
Create design documentation, drawings, and specifications for AV and workplace technologies including conference rooms, digital signage, and collaboration tools.
Coordinate with consultants, vendors, and project teams to ensure cohesive and seamless technology integration.
Participate in client meetings, offering insight into AV/tech trends and system integration strategies.
Review architectural and MEP drawings to align infrastructure requirements.
Conduct site visits during construction phases to confirm implementation accuracy.
Qualifications:
Bachelor's or Master's degree in Architecture, Interior Architecture, or a related field.
3-7 years of experience in architectural design, with a focus on workplace and technology integration.
Experience in Commercial Office Furniture Systems (planning, integration, or coordination).
Solid understanding of AV systems such as video conferencing, sound masking, and collaboration tech.
Skilled in Revit, AutoCAD, Bluebeam, and Adobe Creative Suite.
Ability to interpret technical AV/IT system drawings and documentation.
Strong communication and teamwork skills.
CTS certification or an interest in obtaining AV/IT-related credentials is a plus.
Bonus Points For:
Familiarity with WELL, LEED, or other sustainability frameworks.
Knowledge of workplace IoT and smart building systems.
Exposure to acoustics, lighting, or environmental controls.
Compensation
Base salary can go up to $120K (Depending on the candidate's experience)
Project Engineer
Application engineer job in Baltimore, MD
PROJECT ENGINEER: COLUMBIA, MD
MSP EXPERIENCE STRONGLY DESIRED
Who Staffing is looking for a Project Engineer for a fulltime, direct hire opportunity with our client in Columbia, MD.
The Project Engineer is a pivotal role in our client's managed services team, responsible for assisting their Centralized Services team with the design of their projects, then implementing, and overseeing IT projects for their clients. This position involves working closely with clients to understand their IT needs and delivering tailored solutions that align with their business objectives.
Roles:
Subject Matter Expert in various solutions, across multiple vendor technology.
Supports Centralized Services in development and Implementation of client's Project Standards.
Provides updates on Project Stages and Tasks to Client Success Manager and Project Manager.
Provides stalled or delayed project tasks to Client Success Manager and Project Manager.
Documentation Specialist, providing new articles and/or updating existing client documentation.
Project Budget composition.
Project - Scope of Work generation.
Job Responsibilities:
Project Management:
Lead and manage IT projects from initiation to closure, ensuring they are completed on time, within budget, and to client satisfaction.
Develop project plans, including scope, timeline, resources, and budget.
Monitor project progress and adjust as necessary to ensure successful project completion.
Technical Implementation and Support:
Design and implement technical solutions such as network configurations, cloud migrations, cybersecurity measures, and software installations.
Provide technical expertise and guidance in the selection and implementation of IT systems and services.
Troubleshoot and resolve complex technical issues that arise during the project.
Client Communication and Relationship Management:
Maintain regular communication with clients, keeping them informed of project progress and addressing any concerns.
Understand client requirements and provide recommendations based on their business needs.
Build and maintain strong client relationships, ensuring high levels of customer satisfaction.
Team Collaboration:
Work collaboratively with other team members, including technicians, network engineers, and support staff.
Provide mentoring and guidance to junior team members.
Contribute to a positive and productive work environment.
Quality Assurance and Compliance:
Ensure the quality of services delivered meets both company and client standards.
Maintain comprehensive project documentation for future reference and compliance with industry standards.
Professional Development:
Stay abreast of the latest trends and developments in IT and managed services.
Engage in continuous learning and development to enhance technical skills and industry knowledge.
Knowledge & Skills Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Candidates must have experience with some of the following technologies- Addigy, Apple Business Manager, Axcient, BlackPoint, Cisco, ConnectWise, Datto, DUO, Kaseya, Nerdio, Pax8, SentinelOne, Simeon, and SonicWall.
Education and/or Experience:
Bachelor's degree from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations:
Relevant certifications (e.g., PMP, ITIL, Microsoft, Cisco) are advantageous.
Experience, Education & Certifications Preferences:
This position will be recommended to have before entering this position:
5-7 years of experience in IT systems design, implementation, and management.
Proven track record of successfully delivering IT projects in a managed services or enterprise IT environment.
Bachelor's degree in Computer Science, Information Technology, or related field.
Microsoft 365 Certified: Enterprise Administrator Expert
Required Skills and Qualifications:
Strong understanding of IT systems, including networking, cloud services, and cybersecurity.
Excellent problem-solving abilities and attention to detail.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Ability to manage multiple projects simultaneously and work under pressure.
Relevant certifications (e.g., PMP, ITIL, Microsoft, Cisco) are advantageous.
Senior Platform Engineer
Application engineer job in Washington, DC
Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something
big
, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Senior Platform Engineer
Are you a seasoned senior cloud engineer with a deep passion for AWS and a desire to fuel CAVA's growth through innovative cloud solutions? We're seeking a highly skilled Senior Cloud Engineer to design, implement, and manage our cloud infrastructure, supporting CAVA's mission to redefine the fast-casual dining experience. This role requires a strategic thinker who can translate CAVA's business objectives into robust and scalable cloud architectures that enhance guest experience, optimize operations, and drive growth
What You'll Do:
Cloud Architecture: Design and implement cloud architecture leveraging AWS services to meet business needs.
Infrastructure Management: Manage and optimize AWS infrastructure, including EC2, VPC, S3, RDS, and other relevant services.
DevOps: Collaborate with development teams to implement DevOps practices and CI/CD pipelines.
Security: Implement and maintain security best practices, including IAM, encryption, and vulnerability management.
Cost Optimization: Analyze cloud usage and identify opportunities to optimize costs.
Automation: Automate infrastructure provisioning and management using tools like CloudFormation or Terraform.
Troubleshooting: Diagnose and resolve complex cloud-related issues.
Mentorship: Provide technical guidance and mentorship to junior engineers.
Execute effective decision-making skills to led team to succeed
Maintain emotional stability in stressful situations; lead by example for how our team should handle adversity
Abide by policies and procedures that support the service mindset
Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
Earn the trust of Team Members and Managers by consistently embracing CAVA's values
Show discipline in bringing consistent performance, communication, and attitude to the job every day
Actively contribute to your department in order to complete tasks and meet company goals
Recognize the emotional stake each Team Member has in personal and organizational success of this business
The Qualifications:
5+ years of experience in cloud computing, with a strong focus on AWS.
Advanced knowledge of AWS services, including EC2, VPC, S3, RDS, IAM, and more.
Experience with infrastructure as code (IaC) tools like CloudFormation or Terraform.
Strong scripting skills (Python, Bash, PowerShell).
Understanding of networking, security, and compliance best practices.
Ability to work independently and as part of a team. Strong communication and interpersonal skills.
Physical Requirements:
Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner
What we offer:
Competitive salary, plus bonus and long-term incentives*
Early Wage Access!
Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with CAVA contribution
Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
Free CAVA food
Casual work environment
The opportunity to be on the ground floor of a rapidly growing brand
All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
Please note that visa sponsorship is not available. The compensation range posted includes total cash.
*Indicates qualifying eligible positions only
CAVA - Joining “A culture, not a concept”
This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Google Cloud Lead Engineer
Application engineer job in Reston, VA
TechTrend is seeking a talented Google Cloud Lead Engineer to join our team of talented staff. Using a modern technology stack and agile approach, in this role you will have the opportunity to be a part of a workforce that is transforming IT through technology modernization efforts.
Be a member of an environment that thrives on innovation and ideas of all members of the team. Our environment is highly collaborative and allows you the opportunity to continue building your skills through training and multiple diverse projects.
Duties and Responsibilities:
• Partnering with the Cloud Engineers and Architects to develop advanced, leading-edge, cloud-oriented architectures that provide new cybersecurity capabilities to a major U.S. Government customer.
• Collaborate closely with stakeholders, business teams, development teams, and other IT professionals to understand business requirements and translate them into technical solutions.
• Extensive experience with Google Cloud Platform services including: Compute Engine, Cloud Run, Vertex AI and other GCP AI/ML services
• Familiarity with the following technologies in a cloud environment: Jenkins, Orca, Apigee, GCP SCC, Splunk, Sonarqube.
• Implement and maintain network architecture within GCP, including Virtual Private Clouds (VPCs), load balancers, VPNs, and connectivity with on-premises networks.
• Implement and manage GCP-native deployment pipelines using tools like Cloud Build, Cloud Deploy, GitLab CI, Artifact Registry, or Jenkins
• Ensure data security and compliance with industry standards by configuring Identity and Access Management (IAM) roles, service accounts, and access policies.
• Create and maintain comprehensive documentation of cloud infrastructure, configurations, and operational procedures.
• Develop and implement strategies for optimizing resource utilization and cost management through effective scaling, right-sizing, and budget monitoring.
• Demonstrate a high degree of adaptability and willingness to take on varied responsibilities, often beyond the initial scope of the role, to meet evolving business needs and contribute to cross-functional initiatives.
• Experience working in DevOps and/or DevSecOps environments.
Required Education:
Bachelor's degree in Systems Engineering, Computer Science, Information Systems or related technical field (Preferred)
Google Cloud Professional Cloud Architect (preferred) or any additional GCP specialty certifications (ML Engineer, Security Engineer)
Work Location: hybrid, once a week in Reston office.
Travel Requirements: No travel
Job Type: Full-time
Benefits:
· Medical, Dental and Vision Insurance
· Life, Short and Long-term Disability Insurance
· PTO & All federal holidays off
· 401(k) Plan (matching component included)
· Free Gym Access at Headquarters
Senior Okta Engineer
Application engineer job in Washington, DC
We are seeking a Senior Okta Engineer to lead the design, implementation, and optimization of Okta-based authentication services for a large, federated U.S. government agency. This position plays a key role in modernizing identity and access management (IAM) within a complex, multi-tenant environment with rigorous security and compliance requirements.
In this role, you will configure, maintain, and enhance Okta as a cloud-based authentication platform and identity provider for federal clients. You'll work in a fast-paced environment alongside a team of experienced Okta Engineers to deliver secure, scalable, and high-performing identity solutions.
What You Will Do:
Architect and deploy scalable Okta solutions for authentication, federation, and lifecycle management across multiple domains and agencies.
Design and implement SSO, MFA, and adaptive access policies aligned with federal security standards.
Integrate Okta with cloud and on-premise applications, including custom APIs and legacy systems.
Collaborate with cybersecurity, infrastructure, and application teams to ensure seamless identity workflows.
Monitor, troubleshoot, and optimize Okta performance and security posture.
Senior Cybersecurity Engineer (RMF)
Application engineer job in Alexandria, VA
An E-Learning and Analytics software company that straddles both federal and commercial sectors is hiring for a Senior Cybersecurity Engineer specializing in Risk Management Framework. Their platform takes company data like promotion rates, attrition, and more, and leverages predictive analytics and decision science to give leaders actionable insights.
They are in need of a Senior Cybersecurity Engineer to lead the implementation of RMF across the organization, including both their federal and commercial arms. This person should be versed in everything from coordinating internal and 3rd party audits, cloud compliance, vulnerability scanning tools, POA&M's and Authority to Operate.
This is a high visibility, high profile hire for the team. Because this person will be embedded both with commercial and DoD applications, this candidate must have a Secret Clearance. The role will be hybrid in Alexandria, VA.
Required Skills & Experience:
US Citizen with a Secret Clearance
Bachelors Degree in Cybersecurity or related field
Security+ Certification
5+ years of experience in RMF
NIST 800-53 & NIST 800-171
Experience with vulnerability scanning tools (Nessus, ACAS, etc)
Desired Skills & Experience:
Masters Degree
Experience leading RMF implementations
Prior experience in DoD environment, working with Security Technical Implementation Guides, POA&M's, ATO's, FedRAMP's
Experience working directly with stakeholders, great communication and presentation skills
Sr. Identity (IGA/PAM) Engineer
Application engineer job in Tysons Corner, VA
Company - Our client is a rapidly growing cybersecurity services provider supporting Fortune 500 and financial institutions. Known for its deep technical expertise and white-glove customer delivery, this firm partners with some of the most recognized brands in the security space. Their customer for this engagement is a prestigious financial services institution headquartered in the Tysons, VA area.
Job Title - Sr. Identity (IGA/PAM) Engineer
Location - Hybrid: 3 days/week onsite in Tysons, VA; 2 days remote
Role Type - Contract (6 months / 1,040 hours)
Must Have Skills:
7+ years of progressive experience in Identity & Access Management (IAM) engineering and architecture
3+ years of hands-on enterprise experience deploying and managing IGA and PAM platforms
Proven background in Enterprise IAM environments
Deep experience with the Saviynt platform, including both IGA and Cloud PAM modules
Expertise integrating IGA/PAM systems with systems like Active Directory, cloud services, databases, and custom apps using connectors and APIs
Responsibilities and Job Details:
Lead the engineering, integration, and administration of Saviynt IGA, including workflows, lifecycle management, and application onboarding
Design and support the Saviynt Cloud PAM module for privileged access, session recording, and auditing
Own the full lifecycle of IGA and PAM platforms, including upgrades, patching, and maintenance
Develop and maintain access certification, SoD, and role-based governance policies
Function as a key technical member of the Enterprise IAM team, adhering to security and change management standards
Act as a liaison between security and other departments, communicating technical requirements and risks effectively
Provide Tier 3 support and root cause analysis for complex IAM issues
Participate in off-hours support as needed, including on-call rotations
Collaborate across development, infrastructure, audit, and business units
Ensure high availability and performance of IAM systems through capacity planning
Document and track technical implementations and decisions throughout project phases
Adhere to strict security and compliance requirements in a financial enterprise setting
Project Engineer
Application engineer job in Arlington, VA
John Moriarty & Associates of Virginia (JMAV) is seeking a full-time Project Engineer (PE) to support construction project execution from preconstruction through closeout in the Washington, DC metro area. The PE will assist with scheduling, procurement, subcontractor coordination, document management, and project logistics.
The PE should be located within daily driving distance of the Washington, DC metro area and can expect to travel between different jobsites as needed.
Roles & Responsibilities:
The Project Engineer will work closely with the PM and site team on a wide range of tasks, including:
Management of assigned trades in all facets of preconstruction to include quantity take-offs, preparation of bid packages, and buy-out
Oversee performance of assigned trades, including project status, schedule, cost control, change management systems, and maintain relationships with clients, designers, and consultants
Supporting the creation and maintenance of project schedules
Assisting with submittals, RFIs, and change order processing
Coordinating project documentation and digital records
Communicating with subcontractors and vendors
Education:
4-year degree in Construction Management or related field required
Work Experience:
3-5 years of experience required, in commercial construction is preferred
Knowledge, Skills, and Abilities:
Strong critical thinking and proactive problem-solving abilities
Highly organized with attention to detail
Effective communicator and team collaborator
Strong multitasking and decision-making skills
Ability to travel daily across DC-Metro area jobsites
Proficiency in Microsoft Office and construction platforms
Physical Requirements:
Moderate physical activity; driving, walking rough terrain, climbing stairs/ladders
Work Environment:
Onsite, outdoor work in all weather conditions; moderate to loud noise exposure
The Company:
John Moriarty & Associates of Virginia (JMAV) is a privately held general contractor that specializes in large-scale, urban, ground-up projects such as mixed-use, multi-family, hotels, senior living, student housing, and bio-medical in the DC-Metro area. Exceptional for the industry, the majority of our projects are negotiated with over 85% being with repeat clients.
Our approach is characterized by transparency, collaboration, attention to detail and hands-on leadership. Our projects are set up for success by our strong emphasis on pre-construction services and planning, proper staffing and hiring best-in-class subcontractors. Our growth has been a result of outstanding execution in every phase of project delivery and an unparalleled employee retention of the industry's best talent.
Our parent company, John Moriarty & Associates (JMA), was founded in 1985 in Winchester, MA and is one of the most respected general contracting firms in the industry. Learn more about us at ************** and *************
John Moriarty & Associates of Virginia participates in E-Verify for all hired employees. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States by electronically matching information provided by employees on the Form I-9 against records available to the Social Security Administration and the Department of Homeland Security. More information can be found at *****************
MEP Senior Engineer
Application engineer job in Ashburn, VA
Holder Construction is seeking qualified highly motivated candidates in our Mechanical, Electrical and Plumbing Services Team at one of project sites in Ashburn, VA. Primary Responsibilities
Communication with electrical/mechanical equipment vendors, electrical/mechanical design engineers, clients and subcontractors.
This position involves procurement of electrical/mechanical subcontracts and equipment, managing contracts and contract deliverables from bid solicitation through contract award, equipment submittal coordination, assistance with electrical/mechanical and overall construction cost estimates.
Common projects include commercial projects within our core markets: Data Centers; Aviation; Higher Education and Corporate / Commercial Office.
Requirements For This Position Include
Bachelor's degree in Mechanical, Electrical Engineering or Construction Management
The ideal candidate will have 5+ years of Mechanical, Electrical and Plumbing preconstruction experience and have the following skill sets:
Ability to read and understand electrical, HVAC, plumbing, architectural and civil plans, and specifications
Familiar with standard concepts, practices, and procedures of MEP Systems and equipment
Good communication skills
Ability to identify and resolve issues
Effective participation in a team environment
Detail-oriented with the ability to manage multiple projects and tasks
Application Engineer IV/ Data Management
Application engineer job in Linthicum, MD
Are you ready to make a meaningful impact with a company that values your technical ambition?
Join us and experience a company where your contributions truly make a difference!
Application Engineer IV/ DATA MANAGEMENT with TS/SCI polygraph security clearance needed!
Active TS/SCI with Polygraph required.
Data Management - The analytics team is focused on delivering reliable, accurate data to end users.
Required:
• Strong background in analytics development
• Python
Desired:
• Patch management and IAVA tracking
• Lambda
• Java
• Scala
• NiFi
• Ansible
• Experience working in Agile environment
Approximate Salary Range: $168,900 - $189,800
A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
Can apply to ********************************************
or send resume to *********************.
Some of the benefits offered to Flash employees include:
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition Reimbursement
Paid Time Off
Referral bonuses
And more!
At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We're committed to your growth and happiness!
Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.
Easy ApplyApplication Engineer 3 (Data Management)
Application engineer job in Linthicum, MD
Required:• Strong background in analytics development• Pig• PySpark • Piranhas Desired:• Patch management and IAVA tracking• Python• Java• Scala• NiFi• Ansible• Experience working in Agile environment Security Clearance Required: TS/SCI with Poly
Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.
Employee Benefits
The ATP Employee Benefits package includes:
A Supportive and Equitable Working Environment that is both Stimulating and Challenging
Competitive Hourly Salary
Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
Automatic Approved Overtime (as long as contract permits)
Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
Company Medical Coverage Plans - HMO, Open Access, PPO plans
Company Dental Plan - widely accepted, comprehensive, and flexible
Progressive Overtime Policy
Flexible Spending Account benefit
Lucrative Referral Bonus Policy
Holiday Scheduling that Coincides with Government Holidays
Robust Professional Expenses & Training Program
Computer Allowance
Internet Allowance
Short and Long Term Disability
Life Insurance
Application Engineer - Oracle Cloud Fusion Financials (ERP)
Application engineer job in Vienna, VA
As an Oracle Cloud Fusion Financials Engineer, the candidate would understand the business requirements, abstract the requirements, and design a configurable, extensible, scalable, performant, robust solution for Oracle Fusion Financials.
The person will be responsible for providing technical solutions to implement Oracle Cloud Fusion Financials, ensuring the designed solutions are workable by coding or piloting in key modules, and being agile and innovative to solve business problems. Individuals in this role will work on multiple highly complex projects and require technical knowledge of Oracle cloud architecture approach and have experience of Oracle cloud technology stack. In this role, the candidate will be expected to work on multiple projects and be able to collaborate in multiple engagements across the product teams.
Positions in this function would be responsible for delivering professional level technical work in support of the development of applications, tools, platforms, and services. The person would need to operate within established methodologies, procedures, and guidelines and apply knowledge of principles and techniques to solve technical problems. Work is self-directed and not prescribed. Work involves understanding the customer's business challenges and producing solutions to solve the problem with enhanced features and process flows while including advanced technology components and working with system implementors and vendors. The person would also engage with various stakeholders to research and provide evidence related to IT audit questions and observation raised by Finance Internal Control Over Financial Reporting (ICFR) Team, Technology Risk Team, Internal Audit, and External Audit Teams. This position also requires independently working with various cross-functional team members to design and develop solutions and provide IT support for critical processes including supporting the IT month-end, quarter-end, and year-end tasks including the generation of vendor 1099 files and reports.
The candidate must be experienced in various architecture patterns, have participated in the full Software Development Life Cycle (requirements, Design, Development, Deployment, and Support) and Agile SAFe methodologies, Be Able to Communicate Solution Requirements and Architecture with Technical and Non-technical Stakeholders. This role also requires outstanding communications skills.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent combination of education, training, and experience
Advanced experience with Oracle Applications particularly Oracle Cloud Fusion Financials (General Ledger, Accounts Payable, Expense Management, Fixed Asset, Project Costing, and Cash Management) and Oracle Integration Cloud, and Cloud Infrastructure/Solutions
Advanced experience in developing, modifying, and deploying BI Publisher Reports and OTBI (Oracle Transactional Business Intelligence) reports
Advanced experience in Java, J2EE, and ADF based systems development
Experience with integration development using Oracle Middleware solutions such SOA suite/ Fusion Middleware
Experience with Oracle Cloud Data Conversion
Knowledge in cloud migration and engineering cloud centric environments
Experience in SQL (Oracle or MS SQL)
Experience with Agile software development practices including SAFe, Scrum, JIRA, Peer Review, Git and CI/CD
The position will require technical development skills and have thorough understanding of the development lifecycle, including software design, development, testing, and support of web applications
Knowledge of discipline engineering principles, practices, and theories, and methods to identify and solve the highest complex problems and perform sophisticated analyses
Knowledge and understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations
Troubleshooting skills and ability to identify root causes of issues and provide solutions
Self-motivated and proactive, able to learn quickly and apply new concepts, tools and applications
Demonstrated ability to solve complex system/integration problems through innovative solutions
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Advanced skill applying innovative approaches to solve technical design issues
Expert verbal, interpersonal and written communication skills
Desired Qualifications
Master's degree in Computer Science, Information Technology, or related field
Some experience with private, public and hybrid cloud infrastructure (e.g., Azure, AWS, Google Cloud, etc.)
Knowledge and/or understanding of Finance or Accounting
Knowledge of banking/financial industry trends, products, and services
Knowledge of Navy Federal products, services, programs, policies, and procedures
Technical certifications for Oracle Cloud Applications and Oracle Cloud Infrastructure
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
Be part of a team that works with the development and integration of Oracle Cloud Fusion Financials with respect to application/enterprise capabilities and software for multiple on-going projects, collaborating closely with enterprise and solution architects, aligning to most current strategies.
Responsible for systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications
Manage the deployment of new modules, upgrades, and fixes
Develop new reports using Oracle Cloud Reporting applications
Define, develop, or modify software application modules or enterprise-wide software systems using disciplined development processes
Implement integration plans and interface with testing teams to incorporate plans into the integration testing process
Research, evaluate, recommend, and implement information technology that aligns with business needs and meets objectives
Use holistic knowledge of all products in the information technology ecosystem to plan how new systems will be built and integrated
Install, maintain, and perform configuration of infrastructure applications
Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
Provide technical direction and leadership routinely to other engineers; serve as a coach and mentor
Identify potential problems in design, quality, or operation and initiate corrective action
Identify opportunities to effectively mitigate risk and improve performance and functionality
Independently research and provide evidence related to IT audit questions and observations raised by Finance Internal Control Over Financial Reporting (ICFR) Team, Technology Risk Team, Internal Audit, and External Audit Teams.
Provide IT support for critical processes including the month-end, quarter-end, and year-end tasks including the generation of year-end vendor 1099 files and reports.
Auto-ApplyPre Sales Engineer
Application engineer job in Washington, DC
American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ATS has been helping organizations manage risk, align IT with the needs of the business, and gain efficiencies through new and innovative technology solutions.
Job Description
The Client Manager will serve as the primary liaison between ATS and its clients within the Washington, D.C. area. This role requires a unique combination of client management skills and technical expertise in pre-sales engineering, network infrastructure, Cisco technologies, and cloud services. The ideal candidate will provide exceptional white-glove service, cultivate client relationships, identify cross-selling and up-selling opportunities, and document technical environments to support internal teams.
Develop and maintain strong, long-term relationships with clients to ensure satisfaction and trust.
Act as the primary point of contact for client inquiries and concerns, delivering exceptional service.
Collaborate with clients to understand technical requirements and propose tailored solutions.
Deliver product demonstrations and presentations that align with client needs.
Work with sales and technical teams to design and articulate IT solutions, ensuring feasibility and alignment with ATS capabilities.
Create and maintain a comprehensive book of information for each client, including network configurations, service histories, and project details.
Develop detailed network drawings and technical documentation to support helpdesk and engineering teams.
Coordinate and oversee client projects to ensure timely delivery, adherence to budgets, and alignment with client expectations.
Identify opportunities for up-selling and cross-selling additional ATS services to clients.
Proactively propose solutions to enhance client environments and address future needs.
Ensure all client interactions are handled with the highest level of professionalism and care.
Anticipate client needs and deliver proactive solutions.
Qualifications
Bachelor's degree in information technology, Computer Science, Engineering, or a related field.
Minimum of 5 years of experience in client management within the IT services industry, preferably with an MSP.
Strong technical expertise in network infrastructure, Cisco technologies, and cloud services.
Experience in pre-sales engineering, including designing and presenting IT solutions to clients.
Excellent organizational skills with the ability to create and maintain detailed technical documentation and network diagrams.
Exceptional interpersonal and communication skills, with the ability to manage multiple clients and projects simultaneously.
Residency within the Washington, D.C. metropolitan area is required.
Additional requirements may exist if the offer of employment is extended
Cisco Certified Network Professional (CCNP) or higher.
Cloud certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert
Additional Information
All your information will be kept confidential according to EEO guidelines.
Cloud Application Engineer
Application engineer job in Washington, DC
Number of positions: 1
Length: 5-17 Months+
Work Address: Washington DC 20032
Immediate interviews (Web Cam Interview)
is 100% ONSITE
:
1115 years of experience. Manages, organizes, and administers cloud-based systems analysis while designing and developing business applications using Microsoft Power Platform and Azure services, in support of a public safety 911 agency.
The resource will be responsible for leading the design, development, and integration of cloud-based business applications that support the operations of a public safety 911 agency, helping lay the foundation for a growing Business Applications function within IT.
JOB DESCRIPTION
Responsibilities:
Collaborates with the IT Manager to design and develop scalable, secure, cloud-based business applications that enhance public safety 911 operations.
Manages, organizes, and administers systems analysis and application development processes to solve mission-critical business problems using Microsoft Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
Establishes priorities and schedules, oversees development work, and reviews deliverables to ensure scalability, security, compliance, and operational continuity for 911 services.
Builds reusable application systems or templates to be leveraged in future projects that support emergency communications and public safety operations.
Reviews feasibility studies and time/cost estimates for new or enhanced cloud solutions within the public safety domain.
Documents systems, workflows, and best practices clearly for future use and organizational knowledge building within the public safety environment.
Provides guidance on cloud application architecture and integration with existing platforms such as Microsoft 365, SharePoint, and Azure AD.
Works with stakeholders, including public safety leadership and operational teams, to gather and clarify system requirements.
Provides expertise and mentoring in cloud technologies and Power Platform best practices tailored to the needs of a 911 emergency communications agency.
Develops standards and procedures for developing modular and reusable applications that meet public safety agency requirements.
Participates in the development of project plans and schedules with key milestones, contingency plans, and workflow diagrams considering resource requirements and system capabilities critical to 911 operations.
Analyzes and optimizes application performance, security, and usability with a focus on reliability for public safety communications.
Ensures consistency and completeness across the agencys cloud-based data and application models.
Provides technical expertise and leadership to development teams supporting 911 systems and services.
Maintains awareness of emerging cloud and public safety technologies and implements innovations as appropriate to enhance emergency response effectiveness.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Required/Desired Skills
Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required.
Skill Matrix (Please fill the last two columns of this matrix)
Experience with Business workflow processes
Required / Desired
Amount
of Experience
Years of Experience
Last Used
11-15 yrs. clarifying system and program intent
Required
11
Years
11-15 yrs. identifying problems, suggesting changes, and determining extent of application systems changes
Required
11
Years
Bachelors degree in IT or related field or equivalent experience
Required
5
Years
Strong experience with Microsoft Power Platform
Required
5
Years
Hands-on knowledge of Azure services and cloud architecture
Required
5
Years
Ability to design and build modular, reusable cloud applications
Required
5
Years
Experience independently creating cloud-based business systems
Required
5
Years
Good communication and documentation skills
Required
5
Years
Experience supporting public safety or 911 operations
Required
5
Years
Pre Sales Engineer
Application engineer job in Washington, DC
American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ATS has been helping organizations manage risk, align IT with the needs of the business, and gain efficiencies through new and innovative technology solutions.
Job Description
The Client Manager will serve as the primary liaison between ATS and its clients within the Washington, D.C. area. This role requires a unique combination of client management skills and technical expertise in pre-sales engineering, network infrastructure, Cisco technologies, and cloud services. The ideal candidate will provide exceptional white-glove service, cultivate client relationships, identify cross-selling and up-selling opportunities, and document technical environments to support internal teams.
Develop and maintain strong, long-term relationships with clients to ensure satisfaction and trust.
Act as the primary point of contact for client inquiries and concerns, delivering exceptional service.
Collaborate with clients to understand technical requirements and propose tailored solutions.
Deliver product demonstrations and presentations that align with client needs.
Work with sales and technical teams to design and articulate IT solutions, ensuring feasibility and alignment with ATS capabilities.
Create and maintain a comprehensive book of information for each client, including network configurations, service histories, and project details.
Develop detailed network drawings and technical documentation to support helpdesk and engineering teams.
Coordinate and oversee client projects to ensure timely delivery, adherence to budgets, and alignment with client expectations.
Identify opportunities for up-selling and cross-selling additional ATS services to clients.
Proactively propose solutions to enhance client environments and address future needs.
Ensure all client interactions are handled with the highest level of professionalism and care.
Anticipate client needs and deliver proactive solutions.
Qualifications
Bachelor's degree in information technology, Computer Science, Engineering, or a related field.
Minimum of 5 years of experience in client management within the IT services industry, preferably with an MSP.
Strong technical expertise in network infrastructure, Cisco technologies, and cloud services.
Experience in pre-sales engineering, including designing and presenting IT solutions to clients.
Excellent organizational skills with the ability to create and maintain detailed technical documentation and network diagrams.
Exceptional interpersonal and communication skills, with the ability to manage multiple clients and projects simultaneously.
Residency within the Washington, D.C. metropolitan area is required.
Additional requirements may exist if the offer of employment is extended
Cisco Certified Network Professional (CCNP) or higher.
Cloud certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert
Additional Information
All your information will be kept confidential according to EEO guidelines.