Patient Experience and Engagement Manager - Food Services
Aramark Corp 4.3
Senior manager job at Aramark
Aramark Healthcare+ is seeking a Patient Experience and Engagement Manager to join their team at Cleveland Clinic Health System in Cleveland, OH. The Patient Experience and Engagement Manager for Food Services will be responsible for training all food service employees in patient feeding to ensure that all Aramark processes are learned and practiced by all newand existing employees. Responsible for the overall training and customer satisfaction for patient feedingservices. This position will be tasked with training and cultural workforce development for all salaried and hourlyemployees. This is a customer service/hospitality position representing the food service department to thepatients. The Patient Experience Director establishes and maintains effective working relationships with otherdepartments to provide a unified approach to patient care.
COMPENSATION: The salary rate for this position is $75,000.00 to $82,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Focusing on patient satisfaction scores and providing excellent customer service
Monitors effectiveness of departmental training by rounding on employees and making operationalobservations.
Responsible and accountable for ensuring the management team's continuing education stays up to date.
Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
Provides effective feedback to both employee and the management team.
Implements and maintains quality improvement processes for the Food department.
Demonstrates professionalism and courtesy when answering/responding to all calls and requests.
Provides employees with checklists, guidebooks, or other training material to ensure proper procedures andprocesses are followed.
Assists in enhancing productivity and efficient operations of the department.
Demonstrates commitment to professional growth and competence by adherence to hospital policies.
Conducts patient rounding, distributing contact information for each dept. and completes rounding logs
Ensures patients know the names of the tray passer.
Conducts spot training for food service employees with direct contact to patients.
Provides direct information to supervisor and manager for service recovery.
Participates in the gridding process.
Attends and chairs meetings for patient satisfaction, nurse meetings, client meetings and others asappropriate.
Attends department manager meetings and reports findings.
Conducts nurse rounding and completes logs sending thank you notes as appropriate.
Actively participates in Qualtrics Patient Satisfaction Survey tracking, posting of scores for HCAHPs and Qualtrics.
Completes action item reports and all other necessary reporting daily sending to all appropriate personnel.
Delivers strong operational performance by executing against Aramark Healthcare and regulatory agencystandards and programs, continually monitoring operations, and completing assessments and necessaryaction plans to provide optimal nutrition care and meal service to patients/residents.
Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance to foodsafety, sanitation, and overall workplace safety standards.
Supervises, staffs, trains, conducts applicable rounding and manages the performance of the staff on thepatient units.
Qualifications
Ideal candidates will possess a bachelor's degree, plus a minimum of 2 years management and trainingexperience dealing with an hourly and salaried population.
Healthcare experience AND/OR contract management experience required.
Food/Nutrition experiences strongly preferred.
Organizational Development background preferred.
Strong customer orientations is required for success in this position.
Will be skilled in directing and motivating the staff.
Provide effective oral and written communication skills, having the ability to work well with others at alllevels.
Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary.
Able to define problems, collect data, establish facts, and draw valid conclusions.
Must be a self-starter with the ability to work with minimal supervision.
Requires strong customer service experience with a service friendly attitude.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Cleveland
$75k-82k yearly 8d ago
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Senior Finance Manager - Cleveland District - Aramark Sports & Entertainment
Aramark Corp 4.3
Senior manager job at Aramark
The Senior Finance Manager will be a key team leader and directly accountable for the operating and accounting controls of the locations assigned. This role will be available to work event-based hours, provide supervision, direction and maintain visible supportive leadership presence. The Sr. Finance Manager will work directly with management team and regional finance directors to enforce accounting procedures, implement internal controls, and develop financial analytics aimed at maximizing efficiency and profitability. The role is expected to ensure managers and other team members are informed of key performance indicators and trained on reporting requirements. The Sr. Finance manager will have direct oversight for preparation of the financial statements, including Operating Statement, Balance Sheet and Cash Flow statement. The Sr. Finance Manager is expected to be proficient in generally accepted accounting controls and have command of the financial statements and over the internal control environment.
COMPENSATION: The salary range for this position is $100,000 to $110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. This role also offers a performance-based bonus of 10%, with eligible payouts issued annually in December.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
* Develop and elevate finance team and operations management with coaching and training
* Provide frequent communication with management team and RFD identifying areas in need of improvement that will impact business results and setting priorities for performance
* Meet or exceed compliance with all accounting and financial reporting requirements of the business
* Deliver detailed explanations of key variances between targets and actual results
* Support S&E growth opportunities by assisting with proforma builds and opening new accounts
* Develop analytical tools to help operators evaluate their business with the aim to achieve or exceed business targets
* Be accountable and have command of assets and liabilities related to business including but not limited to Accounts Receivable, Accounts Payable, Cash & Banking, Fixed Assets and Capital Expenditures
* Assist as needed Regional Finance Directors initiatives and related responsibilities
In addition the role will
* Effectively use deliberate influence strategies to impact, shape or re-direct behavior of other team members without formal authority
* Lead presentations and provide effectively written business correspondence
* Articulate the business trends and correlate results against management behaviors
* Take initiative to identify changes required and effectively implement process improvements
Qualifications
* Ideal candidate will possess a bachelor's degree in Finance or Accounting/ MBA preferred
* Minimum 7+ years of progressive financial experience required, including AP/AR, payroll, and P&L management
* Budgeting, forecasting, financial cost control planning & analysis and monthly reporting experience is a must
* Demonstrate ability to manage in a diverse environment with focus on client and customer services is essential
* Excellent oral and written communication skills, strong attention to detail and the ability to work under strict deadlines are essential
* Must be organized, demonstrate initiative and have ability to diagnose current state and achieve process improvement
* Excellent Microsoft Office, data provisioning and management skills required.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Cleveland
$100k-110k yearly 39d ago
Senior Manager, Health & Safety
Sodexo Operations LLC 4.5
Chicago, IL jobs
Sodexo Live! is seeking a SeniorManager, Health, Safety & Quality Assurance, who will support our Airport Lounge Business Segment. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences!
This is a remote position that requires frequent travel.
Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people.
What You'll Do
travel 55%-75% between airport lounge locations to lead food, health/safety and quality assurance;
serve as formal escalation point for all food and safety issues;
collaborate with third-party auditors (EcoSure) for food safety audits and follow-up visits;
provide safety management/accident prevention assistance;
train and educate employees on food safety topics; HACCP principles, allergen controls, temp logs, cleaning, etc.);
actively review specific policies and procedures for occupational health, safety and environmental hazards that come under federal, state and local regulations;
complete food and physical safety audits and track corrective actions; provide coaching to resolve recurring issues;
model safety-first mentality;
conduct onsite inspections and implement corrective action and reporting;
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
prior health and safety experience within food service or food manufacturing setting (exposure to highly regulated environments, such as the cruise line industry, is highly desired);
higher education within Food Science, Public Health, or a related field;
certifications to include: ServSafe, CFPM, HACCP, Allergen Awareness;
experience with health inspections and audit processes;
knowledge of local, state and federal food safety regulations;
the ability to train staff on safety practices;
strong attention to detail;
proficiency with recordkeeping and reporting;
flexibility to travel as business needs dictate.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years
$87k-128k yearly est. Auto-Apply 2d ago
Senior Manager, Data Science
Chipotle 4.4
Remote
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is building a modern, enterprise-grade Data Science organization focused on reliability, governance, and the delivery of high-impact machine learning solutions. As SeniorManager, Data Science, you will lead a team of data scientists and/or analytics engineers responsible for developing, deploying, and operationalizing production ML models that improve decision-making across Digital, Restaurant Operations, Supply Chain, Finance, Marketing, and the broader enterprise.
You will partner closely across Data Engineering, BI Engineering, Product & Technology, and business teams to define model development standards, experimentation frameworks, and operational practices that ensure long-term model reliability and transparency. This role will also play a key part in supporting Chipotle's Data Science and AI vision and roadmap by helping evaluate emerging capabilities, aligning ML efforts with platform strategy, and advancing responsible, strategic adoption of AI technologies.
This is a hands-on leadership role that translates data science strategy into reliable, scalable solutions that power the business every day.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Leadership & Strategy:
Lead, mentor, and grow a high-performing Data Science team of data scientists and/or analytics engineers.
Partner with the Director of Analytics Engineering to build and execute Chipotle's Data Science strategy, roadmap, operating model, and AI enablement goals.
Support the development and adoption of frameworks, guidelines, and capabilities that enhance Chipotle's readiness for scalable AI integration.
Define and enforce modern data science, analytics engineering, and MLOps best practices.
Establish standardized frameworks for experimentation, causal inference, model validation, and success measurement.
Promote a culture of documentation, peer review, testing, and operational excellence.
Data Science, MLOps & AI Execution:
Own the complete ML lifecycle-from problem framing through data sourcing, modeling, deployment, monitoring, and continuous improvement.
Build, manage, and maintain reliable feature pipelines and ML workflows.
Deploy production ML models and implement observability for drift, data quality, concept changes, bias, performance, and SLAs.
Ensure reproducibility through versioning, testing, documentation, and proper model lineage.
Modernize Chipotle's data science capabilities by exploring and evaluating emerging technologies and future platform capabilities, including potential expansion into cloud-native ML platforms.
Support Chipotle's AI enablement efforts by helping evaluate emerging AI capabilities and potential applications.
Ensure all ML products follow governance, risk, security, and explainability expectations.
Cross-Functional Collaboration:
Partner with Digital, Marketing, Restaurant Operations, Finance, Supply Chain, Product, and other business teams to identify and prioritize high-value ML opportunities.
Collaborate with engineering teams to design production-ready ML solutions based on enterprise platform strategy.
Partner with the Data Engineering team to strengthen Data Science-owned transformations and ensure high-quality, reliable data pipelines.
Contribute to platform modernization efforts by helping define when Data Science should use specific data transformation patterns or workflows in alignment with the broader platform strategy.
Translate business needs into statistical, machine learning, causal inference, or optimization solutions.
Collaborate with BI Engineering to align KPIs, metrics, and logic between analytics output and ML-driven insights.
Communicate insights, model performance, risks, and decisions clearly to executive, technical, and operational audiences.
Build trust and adoption of ML-based solutions across the business through strong storytelling, clarity, and measurable outcomes.
WHAT YOU'LL BRING TO THE TABLE
Required:
8+ years of experience in data science, machine learning, predictive modeling, recommendation systems, or advanced analytics.
3+ years managing or leading data scientists and/or analytics engineers.
Hands-on proficiency in Python, SQL, and modern ML frameworks.
Experience deploying and maintaining enterprise-grade production ML models.
Strong experience with model lifecycle management, monitoring, versioning, and reproducibility.
Experience with experimentation frameworks (A/B testing, uplift modeling, causal inference).
Familiarity with modern data governance/cataloging systems such as Unity Catalog and/or Snowflake Horizon.
Experience with feature store technologies.
Strong communication, executive storytelling, and cross-functional partnership skills.
Preferred:
Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, Mathematics, Economics, etc.) or equivalent work experience.
Master's or PhD in a quantitative field.
Experience with generative AI, embeddings, LLM prompting, or retrieval-augmented approaches.
Experience with vector search technologies.
Experience applying responsible AI practices (fairness, explainability, risk mitigation).
Experience with DBT or similar data transformation frameworks.
Experience with real-time or event-driven ML patterns.
Experience in retail, restaurant, QSR, or consumer analytics.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
ADAaccommodations@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
$147k-217.5k yearly Auto-Apply 58d ago
Senior Manager - Franchise Operations, Dunkin'
Inspire Brands 4.3
Remote
The SeniorManager - Franchise Operations leads a team of Franchise Business Consultants (FBCs) responsible for an assigned portfolio of Franchisees. This role focuses on achieving network growth, sales, and profitability objectives by guiding FBCs in their efforts to coach and influence Franchisee organizations. The SeniorManager drives regional performance by setting strategic priorities, ensuring brand consistency, and delivering a safe and consistent brand experience.
Duties and Responsibilities
Leadership and Team Management
Lead, mentor, and manage a team of Franchise Business Consultants in achieving regional operations and business performance goals.
Set performance expectations, provide coaching, and conduct regular performance reviews for FBCs to align with the strategic vision and operational goals of the company.
Support professional development of FBCs through training, coaching, and continuous feedback to ensure best practices in franchisee support and operational guidance.
Strategic Planning and Execution
Oversee the Annual Planning and Franchise Business Review processes across the region, supporting FBCs in facilitating goal alignment and performance assessment with Franchisees.
Develop and implement strategic initiatives to drive growth in sales, profitability, and network expansion. Ensure FBCs are equipped with data-driven insights to guide Franchisees in achieving these objectives.
Collaborate with regional leadership to align on regional goals, objectives, and KPIs for Franchisee performance and network growth.
Data and Performance Analysis
Ensure FBCs effectively utilize ongoing data and analytics to support Franchisees in achieving their goals. Guide the team in interpreting and leveraging data to coach Franchisees on areas of focus and prioritize actionable improvements.
Track and analyze overall regional performance data, identifying trends and developing strategies to address underperforming areas or capitalize on growth opportunities.
New Store and Remodel Support
Oversee FBC-led efforts to support Franchisees in remodeling and new store builds, ensuring alignment with the construction team, operational milestones, and quality standards.
Guide the FBCs in coaching Franchisees through the construction process, holding them accountable to meet brand requirements and operational specifications for remodels and new openings.
Cross-functional Partnership and Communication
Facilitate communication between the FBC team, Franchisees, and cross-functional partners (e.g., Field Marketing, Field Training) to achieve consistent brand delivery and unit growth goals.
Collaborate with the Field Marketing Team on the rollout of operations initiatives and marketing promotions, ensuring FBCs support Franchisees in executing local and regional marketing plans.
Quality Assurance and Brand Consistency
Ensure FBCs perform regular evaluations of restaurants and support the Franchisee Business Review process, prioritizing safe and consistent brand experiences across all locations.
Work with the FBC team to develop improvement plans for Franchisees as needed, monitoring progress and providing strategic guidance to achieve brand standards.
Budget Oversight and Administrative Responsibilities
Manage team budget to ensure effective use of G&A expenses, adhering to parameters set by regional leadership.
Oversee and ensure the timely completion of administrative responsibilities by the FBC team, including reports, evaluations, and franchisee communications.
EDUCATION QUALIFICATIONS
Minimum High School or GED
Preferred 4 Year / Bachelor's Degree or equivalent
EXPERIENCE QUALIFICATION
Preferred minimum - 7 years in multi-unit operations, franchise operations/business consultant role
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Proven experience in franchise operations or business consulting, preferably within a multi-unit franchise environment.
Demonstrated leadership experience, with skills in coaching and developing high-performing teams.
Strong data analysis skills with the ability to translate insights into actionable plans.
Excellent communication skills with the ability to collaborate cross-functionally and support regional goals.
DIRECT REPORTS
Yes, 3-5 Business Consultants
Travel Required
Up to 70%
Salary $118,687.27 - $204,405.86 per year
The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
Imagine a place where all day long people talk about ice cream, eat ice cream, and even dream ice cream. That's us. That's Baskin-Robbins. Now, image a place where you can work with ice cream. Even Sweeter.
Sodexo has an exciting opening for a SeniorManager, Segment Culinary Operational Excellence, to join our team. This role serves as a culinary and operational leader responsible for advancing the Target Operating Model (TOM) across the Campus segment. The position drives culinary creativity by partnering with segment culinary teams, brand owners, and operational excellence groups to establish a unified approach to recipe development built on a defined set of ingredient specifications.
This is a remote position, requires some travel. Candidates can reside anywhere within the U.S.
What You'll Do
Key responsibilities:
Work closely with segment culinary, brand owners, and Opex teams to build all our recipes using and agreed and limited number of ingredient specifications
Leads efforts to drive decisions towards TOM compliance objectives.
Animate and engage a change champion network made of RAMs, area exec chef, Opex teams, etc. Also leverage sites who are live to promote peer to peer communication
Specific MSP (e.g. Simple Zone), Regional recipes and Peripheral BOT management and maintenance
Support the exception process
Drives financial objectives and communication
Holds business unit accountable by leveraging the compliance dashboard
Connect all transversal functions to resolve challenges
What You Bring
Key qualifications
Bachelor's degree or equivalent experience
Minimum 3 years' experience in culinary or operations
Strong communication and change management skills
Solid technical acumen, comfortable analyzing large data sets
Microsoft Excel (Intermediate level); Power BI
Experience with menu management systems (Market Connection highly desired)
Qualifications & Requirements
Minimum Education Requirement: Bachelor's Degree or equivalent experience
Minimum Functional Experience: 3 years
$74k-99k yearly est. Auto-Apply 2d ago
Senior Manager, Entegra Distributor Led Business
Sodexo Operations LLC 4.5
Philadelphia, PA jobs
Sodexo has an exciting opportunity for a SeniorManager, Entegra Distribution Support to join our team. This is a remote position; candidates can reside anywhere within the United States. This role requires significant travel up to 50%.
Entegra provides procurement management for multi-unit clients in industries including acute, senior living, leisure, lodging, restaurants and more. We boost the performance of hospitality-driven businesses by cutting costs on food, supplies and services and improving operations. Entegra is a subsidiary of Sodexo and part of a global procurement network that manages more than $24 billion in buying power globally for food, services and supplies, and serves more than 93,000 purchasing sites throughout the North America alone
What You'll Do
Own the Entegra relationship with assigned Prime distribution partner/s
Liaise between Entegra internal teams and assigned Prime distribution partners
Generate potential lead referrals from distributor interactions for Entegra Enterprise and direct sales teams.
Train Prime distribution partners' sales teams on Entegra and our programs.
Connect resources to address customer inquiries, distributor inquiries and Entegra internal team inquiries.
Navigate competing distributor relationships.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Bachelor's Degree or equivalent preferred.
Strong understanding of the GPO landscape
Thorough understanding of Broadline distributor's processes and procedures
Strong communication skills - written & verbal
Analytical with a strong attention to detail
Great presentation skills
Highly skilled with Microsoft Office suite, Smartsheet, Power BI a plus
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
$118k-167k yearly est. Auto-Apply 17h ago
Senior Manager - Franchise Operations, Dunkin'
Inspire Brands 4.3
Dayton, OH jobs
The SeniorManager - Franchise Operations leads a team of Franchise Business Consultants (FBCs) responsible for an assigned portfolio of Franchisees. This role focuses on achieving network growth, sales, and profitability objectives by guiding FBCs in their efforts to coach and influence Franchisee organizations. The SeniorManager drives regional performance by setting strategic priorities, ensuring brand consistency, and delivering a safe and consistent brand experience.
Duties and Responsibilities
Leadership and Team Management
Lead, mentor, and manage a team of Franchise Business Consultants in achieving regional operations and business performance goals.
Set performance expectations, provide coaching, and conduct regular performance reviews for FBCs to align with the strategic vision and operational goals of the company.
Support professional development of FBCs through training, coaching, and continuous feedback to ensure best practices in franchisee support and operational guidance.
Strategic Planning and Execution
Oversee the Annual Planning and Franchise Business Review processes across the region, supporting FBCs in facilitating goal alignment and performance assessment with Franchisees.
Develop and implement strategic initiatives to drive growth in sales, profitability, and network expansion. Ensure FBCs are equipped with data-driven insights to guide Franchisees in achieving these objectives.
Collaborate with regional leadership to align on regional goals, objectives, and KPIs for Franchisee performance and network growth.
Data and Performance Analysis
Ensure FBCs effectively utilize ongoing data and analytics to support Franchisees in achieving their goals. Guide the team in interpreting and leveraging data to coach Franchisees on areas of focus and prioritize actionable improvements.
Track and analyze overall regional performance data, identifying trends and developing strategies to address underperforming areas or capitalize on growth opportunities.
New Store and Remodel Support
Oversee FBC-led efforts to support Franchisees in remodeling and new store builds, ensuring alignment with the construction team, operational milestones, and quality standards.
Guide the FBCs in coaching Franchisees through the construction process, holding them accountable to meet brand requirements and operational specifications for remodels and new openings.
Cross-functional Partnership and Communication
Facilitate communication between the FBC team, Franchisees, and cross-functional partners (e.g., Field Marketing, Field Training) to achieve consistent brand delivery and unit growth goals.
Collaborate with the Field Marketing Team on the rollout of operations initiatives and marketing promotions, ensuring FBCs support Franchisees in executing local and regional marketing plans.
Quality Assurance and Brand Consistency
Ensure FBCs perform regular evaluations of restaurants and support the Franchisee Business Review process, prioritizing safe and consistent brand experiences across all locations.
Work with the FBC team to develop improvement plans for Franchisees as needed, monitoring progress and providing strategic guidance to achieve brand standards.
Budget Oversight and Administrative Responsibilities
Manage team budget to ensure effective use of G&A expenses, adhering to parameters set by regional leadership.
Oversee and ensure the timely completion of administrative responsibilities by the FBC team, including reports, evaluations, and franchisee communications.
EDUCATION QUALIFICATIONS
Minimum High School or GED
Preferred 4 Year / Bachelor's Degree or equivalent
EXPERIENCE QUALIFICATION
Preferred minimum - 7 years in multi-unit operations, franchise operations/business consultant role
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Proven experience in franchise operations or business consulting, preferably within a multi-unit franchise environment.
Demonstrated leadership experience, with skills in coaching and developing high-performing teams.
Strong data analysis skills with the ability to translate insights into actionable plans.
Excellent communication skills with the ability to collaborate cross-functionally and support regional goals.
DIRECT REPORTS
Yes, 3-5 Business Consultants
Travel Required
Up to 70%
Salary $118,687.27 - $204,405.86 per year
The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
Imagine a place where all day long people talk about ice cream, eat ice cream, and even dream ice cream. That's us. That's Baskin-Robbins. Now, image a place where you can work with ice cream. Even Sweeter.
$118.7k-204.4k yearly Auto-Apply 15d ago
Operations Manager - Micro Fulfillment Center
Walgreens 4.4
Canal Winchester, OH jobs
Responsible for managing a Centralized Services team through supervisors to ensure satisfactory, efficient and effective customer service. Ensures maximum utilization of resources to achieve customer satisfaction, productivity and financial goals while creating a highly engaged team
**Job Responsibilities:**
+ Manages a group of team members in a designated department in Centralized Services. Monitors team members to ensure quality of work and productivity, and manages performance using the tools provided.
+ Coordinates and controls the activities, plans and programs of the immediate staff.
+ Administers company and divisional operation policies, best practices, and standard operating procedures to facilitate performance that meets the business expectations. Responsible for ensuring compliance with Company policies, programs, and procedures. Follows the guidelines of authorized budgets, laws, and good business ethics.
+ Maintains good working relationships and actively cooperates with all levels and areas of management to ensure that the objectives of the department and company are met.
+ Creates a continuous improvement culture, actively participates in the LEAN initiatives in order to improve processes and continually drive out waste.
+ Maintains and improves performance of department through building team member morale, motivating team members, and using constructive coaching/discipline policies of the organization. Encourages participation in workplace events and activities.
+ Identifies areas and/or gaps where additional development is required. Makes recommendations to management on how to drive performance and achieve necessary results.
**About Walgreens**
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1737929BR
**Title:** Operations Manager - Micro Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Retail
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH,43110-00000-01408-M
**External Basic Qualifications:**
+ Bachelor's degree and at least two years of related experience; or High School diploma/GED and at least five years related experience and/or training; or equivalent combination of education and experience.
+ Willing to be licensed as a Pharmacy Technician by state as granted by the state Board of Pharmacy and/or nationally recognized certification agency.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Experience building and maintaining relationships within a team.
+ Intermediate level skill in Microsoft Office Suite (MS Excel, Word, for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling; inserting headers, page breaks, page numbers and tables and/or adjusting table columns.
+ Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
**Preferred Qualifications:**
+ Master's degree/MBA
+ Experience with a Lean Six Sigma environment.
+ Six Sigma Certification.
+ Experience applying knowledge of Workforce Management Systems (WMS)
+ Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
+ Experience with project management (for example: planning, organizing, delegating, allocating, and managing resources to bring about a successful completion of specific project goals and objectives).
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
$55k-93k yearly est. 17d ago
Senior Manager, Digital Workplace Operations
Sodexo 4.5
Canton, OH jobs
**Sodexo** has an exciting new opportunity for a **SeniorManager, Digital Workplace Operations.** This position is responsible for leading the execution and continuous improvement of core digital workplace services, including PC provisioning, software license optimization, digital adoption, and operational analytics. This role owns the performance and quality of services delivered by external service providers, ensuring that execution aligns with defined SLAs, user expectations, and enterprise standards.
**What You'll Do**
**Lead the execution of core operational services that support the end-user computing experience**
+ Oversee the delivery of services such as PC provisioning, lifecycle coordination, and digital adoption activities. This includes contracts, SOW's, etc.
+ Coordinate with internal teams and MSPs to ensure seamless execution and service consistency across regions.
+ Manage operational workflows for device logistics, onboarding/offboarding processes, and non-technical provisioning.
+ Ensure services align with company standards, security protocols, and compliance expectations.
+ Drive continuous improvement through documentation, process refinement, and alignment with the engineering team on L3 escalations.
**License Optimization & Feature Utilization - 20%**
**Maximize business value and user experience through license insight and provisioning efficiency.**
+ Monitor license usage trends and feature adoption (e.g., Smartsheet, Adobe, Microsoft 365, Teams, OneDrive, Copilot) to optimize spend and productivity.
+ Identify underutilized or misaligned license types and coordinate reallocation in collaboration with VMO and Finance.
+ Provide education and awareness on key platform features to increase adoption across business units.
+ Generate reporting on license consumption and entitlement tracking to support optimization decisions
**Service Provider Performance Management - 20%**
**Own the operational relationships with managed service providers to ensure high-quality delivery of Digital Workplace Services.**
+ Act as the primary operational point of contact for service delivery partners, including those providing end-user support and device provisioning services.
+ Oversee vendors responsible for device fulfillment, configuration (e.g., Autopilot imaging), and depot management to ensure services are delivered on time and within scope.
+ Track and validate service performance against contractual SLAs and internal KPIs.
+ Drive accountability through regular operational reviews, service delivery assessments, and escalation handling.
+ Maintain up-to-date knowledge of each partner's service catalog and ensure their operational execution aligns with expectations and standards.
**User Experience & Operational Metrics - 25%**
**Own experience-focused measurement and insight generation to enhance digital workplace outcomes.**
+ Monitor CSAT, DEX, and other user experience metrics related to digital workplace services.
+ Own the end-to-end collection, analysis, and reporting of experience and performance data.
+ Identify trends, pain points, and improvement opportunities from feedback and usage data.
+ Partner with global User Experience, Digital Workplace Engineering, and HR stakeholders to implement user-centric improvements.
+ Translate data insights into actionable recommendations for improving operational service quality.
**Financial Oversight & Operational Reporting - 15%**
**Ensure fiscal responsibility and data-driven decision-making across DWP operations.**
+ Develop and maintain dashboards and reporting packages for operational performance and license utilization.
+ Support annual planning, budgeting, and chargeback processes related to workplace services.
+ Track invoice reconciliation, purchase requests, and cost allocation tied to managed services and licensing.
+ Collaborate with Finance and VMO to align financial metrics with service delivery performance.
+ Ensure all operational documentation supports audit readiness and ongoing compliance.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Previous Vendor management experience
+ Strong analytical skills
+ Ability to lead and mentor a team
+ Bachelor's Degree or equivalent experience
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (******************************************************************* .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimumum Functional Experience - 5 years
**Location** _US-NY-CHEEKTOWAGA | US-GA-Atlanta | US-MA-Boston | US-DE-Newark | US-OH-Canton | US-IN-Bluffton | US-VA-HENRICO | US-PA-Phildelphia | US-MD-BALTIMORE | US-NJ-BLACKWOOD | US-MA-BOSTON | ..._
**System ID** _984041_
**Category** _IS&T_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$115940 to $150040_
**Company : Segment Desc** _CORPORATE STAFF_
_Remote_
$115.9k-150k yearly 30d ago
Patient Experience and Engagement Manager - Food Services
Aramark 4.3
Senior manager job at Aramark
**Aramark Healthcare+** is seeking a **Patient Experience and Engagement Manager** to join their team at **Cleveland Clinic Health System in Cleveland, OH.** The Patient Experience and Engagement Manager for Food Services will be responsible for training all food service employees in patient feeding to ensure that all Aramark processes are learned and practiced by all newand existing employees. Responsible for the overall training and customer satisfaction for patient feedingservices. This position will be tasked with training and cultural workforce development for all salaried and hourlyemployees. This is a customer service/hospitality position representing the food service department to thepatients. The Patient Experience Manager establishes and maintains effective working relationships with otherdepartments to provide a unified approach to patient care.
COMPENSATION: The salary rate for this position is $75,000.00 to $82,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
**Job Responsibilities**
Focusing on patient satisfaction scores and providing excellent customer service
Monitors effectiveness of departmental training by rounding on employees and making operationalobservations.
Responsible and accountable for ensuring the management team's continuing education stays up to date.
Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
Provides effective feedback to both employee and the management team.
Implements and maintains quality improvement processes for the Food department.
Demonstrates professionalism and courtesy when answering/responding to all calls and requests.
Provides employees with checklists, guidebooks, or other training material to ensure proper procedures andprocesses are followed.
Assists in enhancing productivity and efficient operations of the department.
Demonstrates commitment to professional growth and competence by adherence to hospital policies.
Conducts patient rounding, distributing contact information for each dept. and completes rounding logs
Ensures patients know the names of the tray passer.
Conducts spot training for food service employees with direct contact to patients.
Provides direct information to supervisor and manager for service recovery.
Participates in the gridding process.
Attends and chairs meetings for patient satisfaction, nurse meetings, client meetings and others asappropriate.
Attends department manager meetings and reports findings.
Conducts nurse rounding and completes logs sending thank you notes as appropriate.
Actively participates in Qualtrics Patient Satisfaction Survey tracking, posting of scores for HCAHPs and Qualtrics.
Completes action item reports and all other necessary reporting daily sending to all appropriate personnel.
Delivers strong operational performance by executing against Aramark Healthcare and regulatory agencystandards and programs, continually monitoring operations, and completing assessments and necessaryaction plans to provide optimal nutrition care and meal service to patients/residents.
Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance to foodsafety, sanitation, and overall workplace safety standards.
Supervises, staffs, trains, conducts applicable rounding and manages the performance of the staff on thepatient units.
**Qualifications**
Ideal candidates will possess a bachelor's degree, plus a minimum of 2 years management and trainingexperience dealing with an hourly and salaried population.
Healthcare experience AND/OR contract management experience required.
Food/Nutrition experiences strongly preferred.
Organizational Development background preferred.
Strong customer orientations is required for success in this position.
Will be skilled in directing and motivating the staff.
Provide effective oral and written communication skills, having the ability to work well with others at alllevels.
Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary.
Able to define problems, collect data, establish facts, and draw valid conclusions.
Must be a self-starter with the ability to work with minimal supervision.
Requires strong customer service experience with a service friendly attitude.
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
$75k-82k yearly 9d ago
Emerging Store Manager
Walgreens 4.4
Willowick, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1747546BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 35279 VINE ST,WILLOWICK,OH,44095-03140-13058-S
**Full District Office Address:** 35279 VINE ST,WILLOWICK,OH,44095-03140-13058-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 13058-WILLOWICK OH
$45k-71.6k yearly 3d ago
General Manager
Dunkin 4.3
Columbus, OH jobs
We are looking for a General Manager to help manage our Dunkin' Team!
A General Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities:
Team Environment:
Hire, train and develop their employees
Communicate job expectations to their employees
Plan, monitor, appraise and review their employees' job performance
Provide coaching and feedback; disciplines when appropriate
Operational Excellence:
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards and systems are executed
Prepare and complete action plans; implement production, productivity, quality and guest service standards
Complete audits and implement plans to drive system improvements
Profitability:
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Set sales goals and track results
Skills and Qualifications:
Fluent in English
Math and financial management
Restaurant, retail, or supervisory experience
At least 18 years of age (where applicable)
High School diploma, or equivalent
Competencies:
Great Focus:
Understands and exceeds guest expectations, needs and requirements
Develops and maintains guest
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Sets, prioritizes and maintains focus on important goals
Reads and interprets reports to establish goals and deliver results
Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making:
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent from occurring
Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence:
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration
Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals
Monitors progress, measures results and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee's strengths, accomplishments and development
Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts involved, ensuring consistency with policies and procedures
Escalates issues as appropriate
Developing Direct Reports and Others
Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
Provides challenging assignments for the purpose of developing others
Uses coaching and feedback opportunities to improve performance
Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
Understands guest and competition; translates and applies own expertise to address business opportunities
Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Work schedule
Weekend availability
Holidays
Day shift
$31k-46k yearly est. 60d+ ago
Store Manager - Brookville, OH
Casey's 4.2
Brookville, OH jobs
Casey's is looking for business professionals who are passionate about leading a team that serves the community with enthusiasm and pride! Casey's Store Managers contribute by playing a vital role in creating the fun and helpful store atmosphere that ensures Casey's is
Here for Good
- for guests, team members, and the community! This position oversees all aspects of operating a successful Casey's store, including team management, guest service, merchandising, loss prevention, and food preparation. As a Casey's Store Manager, we offer a customizable career path to help you continue growing your management and leadership career.
BENEFITS WE SPRINKLE IN FOR THIS ROLE:
401 (k) with a 6% employer match
Quarterly and Annual Leadership Bonus subject to performance initiatives
Customizable career path with a Fortune 400 company
Company-paid short-term disability
Health, Life, Dental, and Vision insurance
Paid Vacation, Sick, and Volunteer time off
Paid Bonding Leave
Well-Being Program
Team Member Perks
Stock purchase plan
WHAT YOU'LL DO AS A STORE MANAGER:
Execute Casey's strategic initiatives, drive sales, and maintain quality and service standards within your store.
Ensure the store is stocked and clean so we can continue to build strong relationships with our guests and communities.
Hire, train, develop, and supervise new Team Members in the Casey's Way! You will have the privilege of becoming a coach and mentor to your team, helping them succeed and grow.
Model and coach to Casey's CARES values (Commitment, Authenticity, Respect, Evolving, Service).
Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high-traffic times. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated.
Oversee operational activities of the kitchen to maximize productivity and profitability.
Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists, required counts, audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protection processes and audits are completed to protect company assets.
Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements.
Attend and successfully complete all job trainings and assessments, including ServSafe Food Protection Manager where applicable, and ensure Team Members complete required trainings.
Compensation:
Starting pay range: $53,600 - $63,100
Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity.
This position is eligible for quarterly and annual bonuses based on store and company performance.
Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.
#LI-QH1
#LI-Onsite
$53.6k-63.1k yearly 2d ago
Emerging Store Manager
Walgreens 4.4
Aurora, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1745981BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 95 W GARFIELD RD,AURORA,OH,44202-06547-10567-S
**Full District Office Address:** 95 W GARFIELD RD,AURORA,OH,44202-06547-10567-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10567-AURORA OH
$45k-71.6k yearly 7d ago
Center Store Manager - Upper Sandusky, OH
Casey's 4.2
Upper Sandusky, OH jobs
As a Center Store Manager, you'll be a hands-on leader responsible for driving operational excellence and team engagement within the center store. Working closely with the Store Manager, you'll train, guide, and empower team members to deliver an exceptional guest experience. In addition, you'll be accountable for accurate inventory counts, conducting audits to ensure compliance, managing invoices to maintain financial integrity, and performing regular vendor check-ins to strengthen partnerships and ensure product availability.
Benefits We Sprinkle in for This Role
Competitive pay
DailyPay
Health, dental, and vision insurance
Paid time off and holiday pay
401(k) with company match
Employee discounts and recognition programs
Career growth and development opportunities
What You'll Do as a Center Store Manager
Lead with accountability and empowerment, influencing operational activities within the center of the store.
Partner with the Store Manager to train, coach, and engage team members.
Under the supervision of the Store Manager, oversee all center store activities, ensuring:
Daily task lists are completed.
Daily store walks and safety processes are followed.
Service and maintenance tickets are entered promptly.
Manage inventory and complete daily bookwork with oversight from the Store Manager.
Anticipate and resolve guest concerns related to team member service, keeping the Store Manager informed.
Serve as part of the store leadership team, stepping in to lead when other leaders are unavailable.
Proficiently perform all Store Team Member duties as needed.
Compensation:
Starting pay range: $15.00 - $17.25
Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity.
Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.
$15-17.3 hourly 2d ago
Emerging Store Manager
Walgreens 4.4
Lyndhurst, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1746383BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S
**Full District Office Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 11558-LYNDHURST OH
$45k-71.6k yearly 7d ago
General Manager - Dunkin Donuts
Dunkin 4.3
Cincinnati, OH jobs
If you want to be your best come work with the best: Winner of the 2024 Franchisee of the Year for Dunkin'. We are a people-driven company, and we are looking for a few top performing General Managers for our new stores. Management Salary: Up to $65,000.
Bonus: Paid quarterly, based upon metrics you control!
General Manager- Dunkin' Donuts
Gilligan Company is looking for experienced General Managers to join our team. If you thrive on operations and want to work with a team that works hard to develop and support you, come with us. We own and operate over 100 locations in Northern KY, Cincinnati, Dayton, Columbus and are coming soon to Indianapolis and Denver.
Our Company's success is due to our talented people who are eager to grow with us. One third of our GM's are promoted internally. Most of our District Managers and Regional Managers are internal promotions.
We are seeking intelligent, thoughtful leaders that value both their employees as well as their customers. We are looking for leaders with the skills and drive to help us succeed. This position will be essential in our expansion and will have multi-unit potential for the right professional.
Responsibilities:
* Hire, train and develop your team
* Execute daily operations at a high level
* Follow Brand and Company Standards
Requirements:
* 2+ years of management experience
* Intelligent and coachable
* Organized and thoughtful
* Dependable
* Knowledge of both food & labor cost controls
* Excellent customer service standards
* Ability to work a flexible schedule
* Personal integrity
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
Job Type: Full-time
Pay: Up to $70,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Education:
* High school or equivalent (Preferred)
Experience:
* Restaurant management: 2 years (Required)
License/Certification:
* Driver's License (Preferred)
Work Location: In person
$65k-70k yearly 6d ago
General Manager
Chipotle Mexican Grill 4.4
Canal Winchester, OH jobs
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
**WHAT'S IN IT FOR YOU**
+ Medical, dental, and vision insurance & 401k
+ Quarterly bonus program
+ Opportunities for people-development bonuses
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Career growth (need we say more?)
+ Paid time off
+ Holiday closures
**WHAT YOU'LL BRING TO THE TABLE**
+ A friendly, enthusiastic attitude
+ Business knowledge (P&L management, food safety, sales-forecasting, staffing... you get the idea)
+ Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
+ A creative approach to marketing (fundraisers, community-engagement, etc.)
+ Passion for leadership and team development
+ The ability to deliver a great guest experience
+ Previous restaurant experience
+ Ability to jump in and assist where needed
+ The ability to communicate in the primary language(s) of the work location
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$30k-47k yearly est. 15d ago
Store Manager
Dunkin 4.3
Youngstown, OH jobs
The Store Manager supports the General Manager in their efforts to develop a team of dedicated employees delivering a great Guest Experience and profitable top line sales. The Store Manager is responsible for assisting the General Manager in ensuring the proper implementation and effective application of all operational standards related to Guest Service and Food Safety. The Store Manager is also responsible for assisting the General Manager in operating the restaurant in a cost effective manner by executing restaurant standards and marketing initiatives.
The Store Manager must demonstrate leadership, always remain engaged and in tune with Guest and employee needs. Store Managers must be resourceful, adaptive and able to think outside the box in order to drive sales goals and continuous improvement of overall store operations.
Responsibilities Include:
* Leading Operational Excellence
* Focus on 100% Guest Satisfaction
* Focus on recruitment and development of Crew Members and Shift Leaders
* Utilize effective communication and coaching skills
* Communicate, coach and hold accountable Shift Leaders
* Understand the impact of achieving financial goals by driving top line sales
* Understand the impact of achieving goals for controllables such as food cost, labor cost, maintenance costs, etc.
* Must be highly motivated and enthusiastic
* Must be able to prioritize and manage their time effectively
* Must be able to demonstrate the ability to think and work independently.
* Experience in a leadership role in the food industry is preferred.
* Serve Safe Certification a plus.
Benefits Include:
* Competitive Bi-Weekly Pay
* Employee Discounts - Coffee and Donuts are Free!
* Medical, Dental and Vision Insurance with Company contribution (Full Time Employees)
* Career Advancement
* Flexible Scheduling