Sr. Manager - Operational Excellence
Senior manager job at Aramark
Summary We are seeking a results-driven Senior Manager of Operational Excellence to lead continuous improvement initiatives across our organization. This role is responsible for optimizing operational processes, enhancing productivity, and ensuring compliance with safety regulations, including OSHA standards. The ideal candidate will have a strong background in DC or large warehouse operations, Lean Six Sigma, change management, and regulatory compliance. Demand Planning, supply / inventory planning, and labor planning.
**Job Responsibilities**
Operational Excellence & Process Improvement
Lead and facilitate cross-functional process improvement projects using Lean, Six Sigma, and
other methodologies.
Identify inefficiencies and implement strategic solutions to reduce costs and improve quality.
Develop and monitor KPIs to measure the success of operational initiatives.
Foster a culture of continuous improvement and innovation across departments.
Lead and own integrated business planning.
Lead/Champion SIOP process and maintain forecast accuracy.
Govern planning parameters (safety stock, lead times, MOQs/EOQs, reorder points) in
HIMPACT and ERP/WMS.
OSHA Compliance & Safety Integration
Ensure all operational processes comply with OSHA regulations and other applicable safety
standards.
Collaborate with EHS (Environmental Health & Safety) teams to integrate safety protocols into
process improvement initiatives.
Conduct risk assessments and audits to identify safety hazards and recommend corrective
actions.
Develop and deliver training programs on OSHA standards and safe work practices.
Leadership & Collaboration
Partner with senior leadership to align operational strategies with business goals.
Coach and mentor teams on process excellence tools and safety compliance.
Lead workshops and training sessions to build internal capabilities in Lean, Six Sigma, and
safety awareness.
Collaborate and challenge Sales, Procurement, and Operations to balance cost, service, and
inventory levels.
**Qualifications**
Bachelor?s degree in Business, Engineering, or related field (Master?s preferred).
5+ years of experience in DC or large warehouse operations and process improvement, or manufacturing.
Certification in Lean Six Sigma (Green Belt or higher).
Strong knowledge of OSHA regulations and workplace safety standards.
Excellent analytical, communication, and project management skills.
Qualifications
Required:
Bachelor?s degree in Business, Engineering, or related field (Master?s preferred).
5+ years of experience in DC or large warehouse operations and process improvement, or manufacturing.
Certification in Lean Six Sigma (Green Belt or higher).
Strong knowledge of OSHA regulations and workplace safety standards.
Excellent analytical, communication, and project management skills.
Preferred Certifications:
OSHA 30-Hour General Industry Certification
PMP or other project management credentials
ISO or other quality management certifications
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
Senior Finance Manager - Cleveland District - Aramark Sports & Entertainment
Senior manager job at Aramark
The Senior Finance Manager will be a key team leader and directly accountable for the operating and accounting controls of the locations assigned. This role will be available to work event-based hours, provide supervision, direction and maintain visible supportive leadership presence. The Sr. Finance Manager will work directly with management team and regional finance directors to enforce accounting procedures, implement internal controls, and develop financial analytics aimed at maximizing efficiency and profitability. The role is expected to ensure managers and other team members are informed of key performance indicators and trained on reporting requirements. The Sr. Finance manager will have direct oversight for preparation of the financial statements, including Operating Statement, Balance Sheet and Cash Flow statement. The Sr. Finance Manager is expected to be proficient in generally accepted accounting controls and have command of the financial statements and over the internal control environment.
COMPENSATION: The salary range for this position is $100,000 to $110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ?
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation (*************************************************** .
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
**Job Responsibilities**
Develop and elevate finance team and operations management with coaching and training
Provide frequent communication with management team and RFD identifying areas in need of improvement that will impact business results and setting priorities for performance
Meet or exceed compliance with all accounting and financial reporting requirements of the business
Deliver detailed explanations of key variances between targets and actual results
Support S&E growth opportunities by assisting with proforma builds and opening new accounts
Develop analytical tools to help operators evaluate their business with the aim to achieve or exceed business targets
Be accountable and have command of assets and liabilities related to business including but not limited to Accounts Receivable, Accounts Payable, Cash & Banking, Fixed Assets and Capital Expenditures
Assist as needed Regional Finance Directors initiatives and related responsibilities
In addition the role will
Effectively use deliberate influence strategies to impact, shape or re-direct behavior of other team members without formal authority
Lead presentations and provide effectively written business correspondence
Articulate the business trends and correlate results against management behaviors
Take initiative to identify changes required and effectively implement process improvements
**Qualifications**
Ideal candidate will possess a bachelor's degree in Finance or Accounting/ MBA preferred
Minimum 7+ years of progressive financial experience required, including AP/AR, payroll, and P&L management
Budgeting, forecasting, financial cost control planning & analysis and monthly reporting experience is a must
Demonstrate ability to manage in a diverse environment with focus on client and customer services is essential
Excellent oral and written communication skills, strong attention to detail and the ability to work under strict deadlines are essential
Must be organized, demonstrate initiative and have ability to diagnose current state and achieve process improvement
Excellent Microsoft Office, data provisioning and management skills required.
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
Senior Manager, Data Science
Remote
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is building a modern, enterprise-grade Data Science organization focused on reliability, governance, and the delivery of high-impact machine learning solutions. As Senior Manager, Data Science, you will lead a team of data scientists and/or analytics engineers responsible for developing, deploying, and operationalizing production ML models that improve decision-making across Digital, Restaurant Operations, Supply Chain, Finance, Marketing, and the broader enterprise.
You will partner closely across Data Engineering, BI Engineering, Product & Technology, and business teams to define model development standards, experimentation frameworks, and operational practices that ensure long-term model reliability and transparency. This role will also play a key part in supporting Chipotle's Data Science and AI vision and roadmap by helping evaluate emerging capabilities, aligning ML efforts with platform strategy, and advancing responsible, strategic adoption of AI technologies.
This is a hands-on leadership role that translates data science strategy into reliable, scalable solutions that power the business every day.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Leadership & Strategy:
Lead, mentor, and grow a high-performing Data Science team of data scientists and/or analytics engineers.
Partner with the Director of Analytics Engineering to build and execute Chipotle's Data Science strategy, roadmap, operating model, and AI enablement goals.
Support the development and adoption of frameworks, guidelines, and capabilities that enhance Chipotle's readiness for scalable AI integration.
Define and enforce modern data science, analytics engineering, and MLOps best practices.
Establish standardized frameworks for experimentation, causal inference, model validation, and success measurement.
Promote a culture of documentation, peer review, testing, and operational excellence.
Data Science, MLOps & AI Execution:
Own the complete ML lifecycle-from problem framing through data sourcing, modeling, deployment, monitoring, and continuous improvement.
Build, manage, and maintain reliable feature pipelines and ML workflows.
Deploy production ML models and implement observability for drift, data quality, concept changes, bias, performance, and SLAs.
Ensure reproducibility through versioning, testing, documentation, and proper model lineage.
Modernize Chipotle's data science capabilities by exploring and evaluating emerging technologies and future platform capabilities, including potential expansion into cloud-native ML platforms.
Support Chipotle's AI enablement efforts by helping evaluate emerging AI capabilities and potential applications.
Ensure all ML products follow governance, risk, security, and explainability expectations.
Cross-Functional Collaboration:
Partner with Digital, Marketing, Restaurant Operations, Finance, Supply Chain, Product, and other business teams to identify and prioritize high-value ML opportunities.
Collaborate with engineering teams to design production-ready ML solutions based on enterprise platform strategy.
Partner with the Data Engineering team to strengthen Data Science-owned transformations and ensure high-quality, reliable data pipelines.
Contribute to platform modernization efforts by helping define when Data Science should use specific data transformation patterns or workflows in alignment with the broader platform strategy.
Translate business needs into statistical, machine learning, causal inference, or optimization solutions.
Collaborate with BI Engineering to align KPIs, metrics, and logic between analytics output and ML-driven insights.
Communicate insights, model performance, risks, and decisions clearly to executive, technical, and operational audiences.
Build trust and adoption of ML-based solutions across the business through strong storytelling, clarity, and measurable outcomes.
WHAT YOU'LL BRING TO THE TABLE
Required:
8+ years of experience in data science, machine learning, predictive modeling, recommendation systems, or advanced analytics.
3+ years managing or leading data scientists and/or analytics engineers.
Hands-on proficiency in Python, SQL, and modern ML frameworks.
Experience deploying and maintaining enterprise-grade production ML models.
Strong experience with model lifecycle management, monitoring, versioning, and reproducibility.
Experience with experimentation frameworks (A/B testing, uplift modeling, causal inference).
Familiarity with modern data governance/cataloging systems such as Unity Catalog and/or Snowflake Horizon.
Experience with feature store technologies.
Strong communication, executive storytelling, and cross-functional partnership skills.
Preferred:
Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, Mathematics, Economics, etc.) or equivalent work experience.
Master's or PhD in a quantitative field.
Experience with generative AI, embeddings, LLM prompting, or retrieval-augmented approaches.
Experience with vector search technologies.
Experience applying responsible AI practices (fairness, explainability, risk mitigation).
Experience with DBT or similar data transformation frameworks.
Experience with real-time or event-driven ML patterns.
Experience in retail, restaurant, QSR, or consumer analytics.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
ADAaccommodations@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Auto-ApplyInsights & Planning Manager
Remote
What You'll Be Serving Up:
At KFC, we believe the best ideas start with the consumer. The Insights & Planning Associate Manager will help keep the KFC Global Marketing team closely connected to the lives, needs, and motivations of consumers around the world - transforming insights into action that fuels brand growth and innovation.
This role supports the Global Insights & Innovation agenda by managing global research programs, building market capability, and helping teams across regions uncover and apply consumer, category, and cultural insights to strategic decisions. Working across markets and functions, this person will bring clarity, curiosity, and creativity to how we understand our brand and business - ensuring KFC continues to be a relevant, distinctive, and loved brand around the world.
Here's How You'll Spice Things Up:
1. Lead and Execute Global Insights Programs
Manage day-to-day partner relationships for key global brand tracking and research programs, ensuring quality delivery and actionable outcomes.
Support deployment of KFC's global brand health and diagnostic tools - enabling markets to measure, understand, and act on performance drivers.
Optimize ROI and value from insights investments by fostering strong relationships with vendor partners and building capability within Business Units (BMUs) and franchisees.
2. Strengthen Brand Equity & Business Understanding
Contribute to evolving KFC's global brand equity model, connecting brand performance to business growth drivers.
Build new analytical frameworks and tools - such as segmentation, sales analysis, category and usage occasion modeling, or predictive market testing - that help markets uncover growth opportunities.
Synthesize insights into simple, visual stories that help brand and marketing teams take informed action.
3. Enable Strategic Planning & Decision-Making
Support global marketing leads and cross-functional partners on strategic projects including brand positioning, innovation pipelines, and category expansion. Lead research initiatives so said projects with a deep understanding on correct approach and methodologies to answer strategic questions effectively.
Partner with Finance and Strategy teams to connect consumer and category insights to business performance - informing quarterly reviews, leadership updates, and earnings call narratives.
Collaborate across global markets to proactively identify key consumer shifts, category dynamics, and cultural trends that could impact future growth.
4. Build Capability & Best Practice Across the System
Develop and help deploy standardized best practices and protocols for research and testing (concepts, products, pricing, and menu optimization) that support strategic priorities of all BUs.
Build a connected global Insights community - fostering collaboration, sharing best practices, and developing collective intelligence across markets.
Support the creation of an “always-on” system for curating and sharing global consumer, category, and food trends in partnership with suppliers and agency partners.
5. Drive Insight-Led Storytelling & Influence
Translate data and findings into compelling, actionable narratives that influence decision-making at all levels.
Help prepare materials and presentations for senior leadership, connecting insights to strategic priorities and brand storytelling.
Champion a culture of curiosity and consumer-centricity across Global Marketing and the broader organization.
What You Bring to the Table:
Education:
Bachelor's degree in Marketing, Business, Behavioral Science, or related field.
Master's preferred.
4-6 years of experience in consumer insights, brand strategy, or marketing analytics; global or multi-market experience preferred.
Proven experience managing research programs (brand tracking, segmentation, concept/product testing, etc.) and interpreting syndicated data (e.g., Nielsen, Kantar, IPSOS, etc.).
Research proficiency across both qualitative and quantitative methodologies - from survey design and focus groups to analytics and modeling.
Data science literacy - comfortable interpreting datasets, identifying trends, and partnering with analytics teams to extract business-relevant insights.
Technical & analytical tools: high proficiency in Excel and working familiarity with research dashboards, analytics platforms, and visualization tools (e.g., Power BI, Tableau, brand tracking portals).
Experience:
Skills & Mindset
Strong analytical, interpretive, and storytelling skills - connecting data to decisions.
Skilled in project management and partner coordination across multiple markets and time zones.
Curious and proactive problem-solver, comfortable navigating ambiguity and influencing without authority.
Passionate about culture, consumers, and the restaurant/food category.
What Success Looks Like:
Markets and franchisees are empowered to use insights tools confidently and strategically.
KFC Global Marketing has a clear, actionable view of brand health, category dynamics, and consumer trends.
Insights are seamlessly embedded in strategy, innovation, and communications decisions.
The global system grows stronger through shared learning and capability building.
The brand feels a step ahead of category trends and culture.
What's In It for You:
Competitive salary and benefits package.
Opportunity to innovate within a global brand and make a significant impact.
Collaborative, fast-paced work environment with a focus on professional growth and development.
Salary Range: $110,000 - 123,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
Auto-ApplyDirector, Project Management - Operations & Mobilization
New York, NY jobs
Sodexo Live! Airport Lounges is seeking an experienced Director, Project Management - Operations & Mobilization.
The Director of Project Management will provide strategic leadership and hands-on support for both new business mobilizations and existing business operations, ensuring projects are delivered on time, within scope, and aligned with organizational goals. This leader will serve as a key partner to the VP, Premium Services and on-site operational teams, driving execution excellence and accountability across multiple workstreams.
This is a remote position with 75% travel.
Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences!
Incentives Annual Incentive Plan What You'll Do
New Business Development
RFP & Presentation Support
Oversees the end-to-end Critical Path for proposal and presentation readiness, ensuring all deliverables are tracked and met.
Develops and maintains the Run of Show for new business events.
Provides strategic oversight of operational scheduling (FOH/BOH) for event-day readiness.
Directs logistics planning, including vendor coordination, rentals, deliveries, and pick-ups.
Provides leadership presence and operational support on-site during key events, in coordination with the VP of Premium Services.
Mobilizations
Leads licensing and permitting processes with jurisdictional authorities (City/State/Airport), ensuring all compliance requirements are met before opening.
Chairs Weekly Critical Path Meetings, holding stakeholders accountable for progress on mobilization tasks.
Distributes Weekly Executive Notes with clear follow-up actions and ownership.
Ensures on-site leadership presence during new openings or handovers to guarantee operational compliance and successful transitions.
Oversees the Mobilization-to-Stabilization handover 30 days post-opening, ensuring business continuity.
Existing Business Operations
Resource Deployment & Compliance
Provides leadership to the Resource Management Team, ensuring effective deployment based on operational needs.
Implements accountability frameworks for Resource Managers, requiring timely Post-Visit Recaps with actionable insights.
Establishes calendar-based tracking for follow-up on operational improvements and compliance initiatives.
Partners with Sodexo's corporate team to oversee all licensing and permitting renewals across the portfolio.
Premium Projects & Partnerships
Directs Critical Path management for special projects, ensuring cross-functional alignment with Premium Services.
Owns and maintains the SOP Database (Steps of Service, Recipes, Training Materials, etc.), ensuring timely updates in collaboration with Premium Services and Alliance Leadership.
Partners with operations leadership to drive innovation, service excellence, and consistency across all premium business lines.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Proven success leading large-scale project management efforts in hospitality, food & beverage, or related operational environments.
Strong proficiency in Microsoft 365, with advanced knowledge of Smartsheet, Asana, or equivalent project management platforms.
Deep understanding of operational workflows (FOH and BOH), permitting/licensing, and compliance requirements.
Exceptional organizational and leadership skills, with the ability to manage multiple complex projects simultaneously.
Excellent communication and executive presentation skills, with a track record of influencing stakeholders and senior leadership.
Demonstrated ability to thrive in fast-paced, high-pressure environments, balancing strategic oversight with hands-on execution.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement: Bachelor's Degree or equivalent experience
Minimum Management Requirement: 7 years
Minimum Functional Requirement: 7 years in operations, client-facing roles, or related fields
Auto-ApplySenior Manager, Entegra Client Services Support
Chicago, IL jobs
Entegra is seeking a **Senior Manager Client Success** to join their team. This role is responsible for leading strategic engagement for all clients, with a special focus on Rising Independent clients. This role will drive retention, build scalable solutions, and lead client advocacy and recognition efforts. The Senior Manager, Client Success serves as the primary escalation point for client issues, collaborates with internal teams to deliver tailored campaigns, and uses data-driven insights to target focused client groups. The position is critical to Entegra's transformation journey, supporting a proactive, client-centric approach that delivers measurable impact and fosters long-term loyalty and growth.
**_This is a remote position with candidate residing in Eastern or Central time zone!_**
**What You'll Do**
+ Design and execute engagement strategies for Independent clients
+ Monitor client health and churn indicators proactively
+ Build scalable solutions to address common client challenges
+ Lead client recognition and advocacy programs & campaigns
+ Serve as escalation point for client issues and resolution
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Strategic client relationship management
+ Data analysis and interpretation
+ Campaign design and execution
+ Problem-solving and conflict resolution
+ Excellent communication and presentation skills
+ Experience with CRM (CEM, Salesforce, Etc) and client engagement platforms
+ Experience in procurement, hospitality, foodservice, or related industries
+ Advanced proficiency with CRM (CEM), client success, and workflow management platforms
+ Demonstrated ability to develop and deliver client-facing campaigns and resources
+ Project management or experience leading cross-functional initiatives
+ Familiarity with data analysis, reporting, and client segmentation tools
+ Proven track record of driving retention and advocacy in a B2B and/or B2C environment
+ Experience collaborating with sales, marketing, and distribution teams
+ Strong problem-solving skills and ability to adapt in a fast-paced, evolving environment
+ Commitment to continuous improvement and innovation in client experience
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (******************************************************************* .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
**Location** _US-MD-Gaithersburg | US-PA-philadelphia | US-MD-BALTIMORE | US-VA-ARLINGTON | US-DE-WILMINGTON | US-IL-CHICAGO | US-PA-Pittsburgh | US-GA-ATLANTA_
**System ID** _984722_
**Category** _Purchasing & Distribution_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$83900 to $127050_
**Company : Segment Desc** _ENTEGRA PROCUREMENT SERVICES_
_Remote_
Senior Manager, Entegra Distributor Led Business
Philadelphia, PA jobs
Sodexo has an exciting opportunity for a Senior Manager, Entegra Distribution Support to join our team. This is a remote position; candidates can reside anywhere within the United States. This role requires significant travel up to 50%.
Entegra provides procurement management for multi-unit clients in industries including acute, senior living, leisure, lodging, restaurants and more. We boost the performance of hospitality-driven businesses by cutting costs on food, supplies and services and improving operations. Entegra is a subsidiary of Sodexo and part of a global procurement network that manages more than $24 billion in buying power globally for food, services and supplies, and serves more than 93,000 purchasing sites throughout the North America alone
What You'll Do
Own the Entegra relationship with assigned Prime distribution partner/s
Liaise between Entegra internal teams and assigned Prime distribution partners
Generate potential lead referrals from distributor interactions for Entegra Enterprise and direct sales teams.
Train Prime distribution partners' sales teams on Entegra and our programs.
Connect resources to address customer inquiries, distributor inquiries and Entegra internal team inquiries.
Navigate competing distributor relationships.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Bachelor's Degree or equivalent preferred.
Strong understanding of the GPO landscape
Thorough understanding of Broadline distributor's processes and procedures
Strong communication skills - written & verbal
Analytical with a strong attention to detail
Great presentation skills
Highly skilled with Microsoft Office suite, Smartsheet, Power BI a plus
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
Auto-ApplySenior Manager, Entegra Distributor Led Business
Baltimore, MD jobs
**Sodexo** has an exciting opportunity for a **Senior Manager, Entegra Distribution Support** t **o** join our team. This is a remote position; candidates can reside anywhere within the United States. This role requires significant travel up to 50%.
**Entegra** provides procurement management for multi-unit clients in industries including acute, senior living, leisure, lodging, restaurants and more. We boost the performance of hospitality-driven businesses by cutting costs on food, supplies and services and improving operations.Entegra is a subsidiary of Sodexo and part of a global procurement network that manages more than $24 billion in buying power globally for food, services and supplies, and serves more than 93,000 purchasing sites throughout the North America alone
**What You'll Do**
+ Own the Entegra relationship with assigned Prime distribution partner/s
+ Liaise between Entegra internal teams and assigned Prime distribution partners
+ Generate potential lead referrals from distributor interactions for Entegra Enterprise and direct sales teams.
+ Train Prime distribution partners' sales teams on Entegra and our programs.
+ Connect resources to address customer inquiries, distributor inquiries and Entegra internal team inquiries.
+ Navigate competing distributor relationships.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Bachelor's Degree or equivalent preferred.
+ Strong understanding of the GPO landscape
+ Thorough understanding of Broadline distributor's processes and procedures
+ Strong communication skills - written & verbal
+ Analytical with a strong attention to detail
+ Great presentation skills
+ Highly skilled with Microsoft Office suite, Smartsheet, Power BI a plus
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (******************************************************************* .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
**Location** _US-MD-Gaithersburg | US-MD-BALTIMORE | US-DE-WILMINGTON | US-NJ-CAMDEN | US-DC-WASHINGTON | US-VA-VIRGINIA BEACH | US-GA-Atlanta | US-PA-PHILADELPHIA_
**System ID** _984716_
**Category** _Purchasing & Distribution_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$83900 to $127050_
**Company : Segment Desc** _ENTEGRA PROCUREMENT SERVICES_
_Remote_
Senior Director, Finance
Remote
Noodle is higher education's leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.
Noodle is seeking a results driven Senior Director, Finance to lead financial planning, analysis, and strategic decision support for our growing organization. This is a highly visible role that partners with and reports directly to the CFO and senior leadership to strengthen financial performance, improve forecasting accuracy, support investment decisions, and ensure scalable financial operations. You will play a central role in aligning financial strategy with Noodle's mission and long term goals.
This is a hands-on leadership position suited for a finance expert who excels at the intersection of strategy, analytics, and operational execution.
As our Senior Director, Finance, you will…Strategy & Leadership
Serve as a trusted advisor to leaders across the organization
Support business cases for new programs, partnerships, pricing strategies, and capital allocation
Partner with the CFO to prepare materials for the board and executive leadership
Financial Planning and Analysis
Provide insights on revenue performance, margin optimization, cost efficiency, and investment prioritization
Translate financial insights into clear, actionable recommendations that drive strategic outcomes.
Deliver timely, accurate, and actionable monthly and quarterly reporting
Lead the budgeting, forecasting, and long range planning processes
Develop financial models that guide resource allocation and support strategic initiatives
Operational Finance Leadership
Strengthen financial systems, processes, and internal controls to support a scaling business
Collaborate closely with Accounting to ensure accuracy, compliance, and transparency
Improve workflows across procurement, spend management, and financial operations
Identify opportunities to increase automation, efficiency, and data integrity
Team Leadership
Lead, develop, and mentor a high performing finance team
Foster an environment focused on accountability, continuous improvement, and professional growth
Establish best practices that elevate the impact of the finance function across the company
You have:
Bachelor's degree in Finance, Accounting, Economics, or a related field. Experience in investment banking, private equity, or advanced financial modeling roles is a strong plus.
10 - 15 years of progressive experience in corporate finance or FP&A, including leadership roles
Startup or high growth company experience is preferred, particularly environments that require both strategic thinking and hands on execution
Advanced financial modeling skills and strong analytical capability
Proven ability to partner with senior executives and influence strategic and operational decisions
Excellent communication skills with the ability to distill complex financial information into clear and actionable insights
Demonstrated ability to thrive in a fast paced, mission driven organization
Noodle Benefits:
Work from our beautiful NYC office OR the comfort of your home office!
Great compensation package!
401K + match, commission potential, and equity opportunities
Tools you need on us!
Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
Paid Parental Leave
Pre-tax commuter benefits
4 weeks paid vacation + 10 paid holidays + paid sick leave
Access to mental health services like Headspace and Talkspace
Annual education stipend for lifelong learning
Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company
Eligibility Requirements:This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment.
At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
Auto-ApplySenior Manager, Digital Workplace Operations
Canton, OH jobs
Sodexo has an exciting new opportunity for a Senior Manager, Digital Workplace Operations. This position is responsible for leading the execution and continuous improvement of core digital workplace services, including PC provisioning, software license optimization, digital adoption, and operational analytics. This role owns the performance and quality of services delivered by external service providers, ensuring that execution aligns with defined SLAs, user expectations, and enterprise standards.
What You'll Do
Lead the execution of core operational services that support the end-user computing experience
Oversee the delivery of services such as PC provisioning, lifecycle coordination, and digital adoption activities. This includes contracts, SOW's, etc.
Coordinate with internal teams and MSPs to ensure seamless execution and service consistency across regions.
Manage operational workflows for device logistics, onboarding/offboarding processes, and non-technical provisioning.
Ensure services align with company standards, security protocols, and compliance expectations.
Drive continuous improvement through documentation, process refinement, and alignment with the engineering team on L3 escalations.
License Optimization & Feature Utilization - 20%
Maximize business value and user experience through license insight and provisioning efficiency.
Monitor license usage trends and feature adoption (e.g., Smartsheet, Adobe, Microsoft 365, Teams, OneDrive, Copilot) to optimize spend and productivity.
Identify underutilized or misaligned license types and coordinate reallocation in collaboration with VMO and Finance.
Provide education and awareness on key platform features to increase adoption across business units.
Generate reporting on license consumption and entitlement tracking to support optimization decisions
Service Provider Performance Management - 20%
Own the operational relationships with managed service providers to ensure high-quality delivery of Digital Workplace Services.
Act as the primary operational point of contact for service delivery partners, including those providing end-user support and device provisioning services.
Oversee vendors responsible for device fulfillment, configuration (e.g., Autopilot imaging), and depot management to ensure services are delivered on time and within scope.
Track and validate service performance against contractual SLAs and internal KPIs.
Drive accountability through regular operational reviews, service delivery assessments, and escalation handling.
Maintain up-to-date knowledge of each partner's service catalog and ensure their operational execution aligns with expectations and standards.
User Experience & Operational Metrics - 25%
Own experience-focused measurement and insight generation to enhance digital workplace outcomes.
Monitor CSAT, DEX, and other user experience metrics related to digital workplace services.
Own the end-to-end collection, analysis, and reporting of experience and performance data.
Identify trends, pain points, and improvement opportunities from feedback and usage data.
Partner with global User Experience, Digital Workplace Engineering, and HR stakeholders to implement user-centric improvements.
Translate data insights into actionable recommendations for improving operational service quality.
Financial Oversight & Operational Reporting - 15%
Ensure fiscal responsibility and data-driven decision-making across DWP operations.
Develop and maintain dashboards and reporting packages for operational performance and license utilization.
Support annual planning, budgeting, and chargeback processes related to workplace services.
Track invoice reconciliation, purchase requests, and cost allocation tied to managed services and licensing.
Collaborate with Finance and VMO to align financial metrics with service delivery performance.
Ensure all operational documentation supports audit readiness and ongoing compliance.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Previous Vendor management experience
Strong analytical skills
Ability to lead and mentor a team
Bachelor's Degree or equivalent experience
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimumum Functional Experience - 5 years
Auto-ApplySenior Manager, Digital Workplace Operations
Canton, OH jobs
**Sodexo** has an exciting new opportunity for a **Senior Manager, Digital Workplace Operations.** This position is responsible for leading the execution and continuous improvement of core digital workplace services, including PC provisioning, software license optimization, digital adoption, and operational analytics. This role owns the performance and quality of services delivered by external service providers, ensuring that execution aligns with defined SLAs, user expectations, and enterprise standards.
**What You'll Do**
**Lead the execution of core operational services that support the end-user computing experience**
+ Oversee the delivery of services such as PC provisioning, lifecycle coordination, and digital adoption activities. This includes contracts, SOW's, etc.
+ Coordinate with internal teams and MSPs to ensure seamless execution and service consistency across regions.
+ Manage operational workflows for device logistics, onboarding/offboarding processes, and non-technical provisioning.
+ Ensure services align with company standards, security protocols, and compliance expectations.
+ Drive continuous improvement through documentation, process refinement, and alignment with the engineering team on L3 escalations.
**License Optimization & Feature Utilization - 20%**
**Maximize business value and user experience through license insight and provisioning efficiency.**
+ Monitor license usage trends and feature adoption (e.g., Smartsheet, Adobe, Microsoft 365, Teams, OneDrive, Copilot) to optimize spend and productivity.
+ Identify underutilized or misaligned license types and coordinate reallocation in collaboration with VMO and Finance.
+ Provide education and awareness on key platform features to increase adoption across business units.
+ Generate reporting on license consumption and entitlement tracking to support optimization decisions
**Service Provider Performance Management - 20%**
**Own the operational relationships with managed service providers to ensure high-quality delivery of Digital Workplace Services.**
+ Act as the primary operational point of contact for service delivery partners, including those providing end-user support and device provisioning services.
+ Oversee vendors responsible for device fulfillment, configuration (e.g., Autopilot imaging), and depot management to ensure services are delivered on time and within scope.
+ Track and validate service performance against contractual SLAs and internal KPIs.
+ Drive accountability through regular operational reviews, service delivery assessments, and escalation handling.
+ Maintain up-to-date knowledge of each partner's service catalog and ensure their operational execution aligns with expectations and standards.
**User Experience & Operational Metrics - 25%**
**Own experience-focused measurement and insight generation to enhance digital workplace outcomes.**
+ Monitor CSAT, DEX, and other user experience metrics related to digital workplace services.
+ Own the end-to-end collection, analysis, and reporting of experience and performance data.
+ Identify trends, pain points, and improvement opportunities from feedback and usage data.
+ Partner with global User Experience, Digital Workplace Engineering, and HR stakeholders to implement user-centric improvements.
+ Translate data insights into actionable recommendations for improving operational service quality.
**Financial Oversight & Operational Reporting - 15%**
**Ensure fiscal responsibility and data-driven decision-making across DWP operations.**
+ Develop and maintain dashboards and reporting packages for operational performance and license utilization.
+ Support annual planning, budgeting, and chargeback processes related to workplace services.
+ Track invoice reconciliation, purchase requests, and cost allocation tied to managed services and licensing.
+ Collaborate with Finance and VMO to align financial metrics with service delivery performance.
+ Ensure all operational documentation supports audit readiness and ongoing compliance.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Previous Vendor management experience
+ Strong analytical skills
+ Ability to lead and mentor a team
+ Bachelor's Degree or equivalent experience
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (******************************************************************* .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimumum Functional Experience - 5 years
**Location** _US-NY-CHEEKTOWAGA | US-GA-Atlanta | US-MA-Boston | US-DE-Newark | US-OH-Canton | US-IN-Bluffton | US-VA-HENRICO | US-PA-Phildelphia | US-MD-BALTIMORE | US-NJ-BLACKWOOD | US-MA-BOSTON | ..._
**System ID** _984041_
**Category** _IS&T_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$97300 to $147070_
**Company : Segment Desc** _CORPORATE STAFF_
_Remote_
Store Manager
Austintown, OH jobs
The Store Manager supports the General Manager in their efforts to develop a team of dedicated employees delivering a great Guest Experience and profitable top line sales. The Store Manager is responsible for assisting the General Manager in ensuring the proper implementation and effective application of all operational standards related to Guest Service and Food Safety. The Store Manager is also responsible for assisting the General Manager in operating the restaurant in a cost effective manner by executing restaurant standards and marketing initiatives.
The Store Manager must demonstrate leadership, always remain engaged and in tune with Guest and employee needs. Store Managers must be resourceful, adaptive and able to think outside the box in order to drive sales goals and continuous improvement of overall store operations.
Responsibilities Include:
* Leading Operational Excellence
* Focus on 100% Guest Satisfaction
* Focus on recruitment and development of Crew Members and Shift Leaders
* Utilize effective communication and coaching skills
* Communicate, coach and hold accountable Shift Leaders
* Understand the impact of achieving financial goals by driving top line sales
* Understand the impact of achieving goals for controllables such as food cost, labor cost, maintenance costs, etc.
* Must be highly motivated and enthusiastic
* Must be able to prioritize and manage their time effectively
* Must be able to demonstrate the ability to think and work independently.
* Experience in a leadership role in the food industry is preferred.
* Serve Safe Certification a plus.
Benefits Include:
* Competitive Bi-Weekly Pay
* Employee Discounts - Coffee and Donuts are Free!
* Medical, Dental and Vision Insurance with Company contribution (Full Time Employees)
* Career Advancement
* Flexible Scheduling
General Manager
Gahanna, OH jobs
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
**WHAT'S IN IT FOR YOU**
+ Medical, dental, and vision insurance & 401k
+ Quarterly bonus program
+ Opportunities for people-development bonuses
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Career growth (need we say more?)
+ Paid time off
+ Holiday closures
**WHAT YOU'LL BRING TO THE TABLE**
+ A friendly, enthusiastic attitude
+ Business knowledge (P&L management, food safety, sales-forecasting, staffing... you get the idea)
+ Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
+ A creative approach to marketing (fundraisers, community-engagement, etc.)
+ Passion for leadership and team development
+ The ability to deliver a great guest experience
+ Previous restaurant experience
+ Ability to jump in and assist where needed
+ The ability to communicate in the primary language(s) of the work location
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
General Manager
Columbus, OH jobs
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
* Medical, dental, and vision insurance & 401k
* Quarterly bonus program
* Opportunities for people-development bonuses
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Career growth (need we say more?)
* Paid time off
* Holiday closures
WHAT YOU'LL BRING TO THE TABLE
* A friendly, enthusiastic attitude
* Business knowledge (P&L management, food safety, sales-forecasting, staffing… you get the idea)
* Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
* A creative approach to marketing (fundraisers, community-engagement, etc.)
* Passion for leadership and team development
* The ability to deliver a great guest experience
* Previous restaurant experience
* Ability to jump in and assist where needed
* The ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Number JR-2025-00205625 RefreshID JR-2025-00205625_20251107 StoreID 04176
General Manager 2 - Food
Lima, OH jobs
Role Overview General Manager - Culinary Leadership in the Heart of Lima
Where Culinary Passion Meets Operational Excellence
Ready to take your culinary leadership to a place where your impact goes beyond the kitchen? We're looking for a dynamic General Manager with strong culinary roots to lead a thriving food service operation in Lima, OH-a welcoming community charm, lower cost of living, and a slower pace of life that lets you focus on what you love: great food and great people.
This is more than just a job-it's an opportunity to shape a dining experience that brings comfort, quality, and innovation to every plate. Whether you're a chef-turned-leader or an experienced food service professional with a passion for team development, this role gives you the space and autonomy to make a real difference.
What You'll Do
Lead day-to-day operations across front and back of house, including full-service dining
Ensure top-tier food quality, safety, and presentation through daily kitchen inspections
Drive consistency and excellence across breakfast, lunch, dinner, and late-night service
Innovate and implement systems to streamline operations and boost team performance
Ensure compliance with HACCP protocols and all food safety regulations
Manage scheduling, staffing, and payroll for a 7-day service operation
Deliver operational reports and insights to clients and internal stakeholders
Build a strong team culture with coaching, training, and engagement
Develop and maintain strong client and customer relationships built on trust and satisfaction
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Proven experience in culinary leadership orfood service operations
A hands-on, culinary-driven approach with a love for exceptional food
Strong working knowledge of kitchen systems, food safety, and quality control
Ability to inspire and lead diverse teams toward shared goals
A customer-first mindset with a passion for service excellence
Experience in client communications, employee development, and managing multiple service lines
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years
Auto-ApplyRetail Manager 2
Cleveland, OH jobs
Do you enjoy a high energy, fast paced environment?
Sodexo is seeking a Retail Food Manager 2 to join our team at University Hospitals Cleveland Medical Center in Cleveland, Ohio. The Retail Food Manager 2 is responsible for supporting the day-to-day operations of the EAT Café as well as assisting as needed with operations at the other retail outlets on campus, which include: Wolfgang Puck Kitchen Counter, Erie Island Coffee Company, Einstein Brother's Bagels, and the UH Market Zone.
Restaurant or Retail Managers who desire a more stable career in a growing industry with better work life balance are encouraged to apply!
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
Incentives This role may be eligible for a sign-on bonus What You'll Do
create and deliver innovative and enriching café experiences for patients, family and staff daily;
deliver high quality food service;
mentor, develop, and retain frontline staff;
develop and maintain client and customer relationships;
directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources;
manages cash handling protocols & control procedures according to Sodexo policies;
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
have a background in food service or culinary management;
proven ability to mentor, train, and coach frontline employees;
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year
Auto-ApplyRetail Manager 3
Cincinnati, OH jobs
Join a great team where people are at the heart of everything we do!
Sodexo is seeking a Retail Manager 3 for Cincinnati Children's Hospital located in Cincinnati Ohio. This position is going to be part of a team who is constantly keeping up with trends and culture. The Retail Manager 3 will oversee various retail units on campus.
Typical schedule is 2nd shift (11:30a-8:30p)
Cincinnati Children's is a large children's hospital with 500+ beds and more than 13,000 employees. Picked by US News and World Report as the #3 Children's Hospital in the country. This unit has 'At Your Request' Room Service, large volume Fresh Inspirations Cafe, 8 offsite Cafe's, and Catering. Total managed volume is $16M with $10M in annual retail sales.
The position will report to the Retail Operations Manager and have approximately 15 direct report employees. The ideal candidate will be an experienced food service leader, who demonstrates an excellent customer focus and ability to drive retail programs. Previous experience in a healthcare environment is a plus.
What You'll Do
have oversight of day-to-day operations;
deliver high quality food service;
achieve company and client financial targets and goals;
develop and maintain customer relationships;
develop strategic plans;
create a positive environment; and
ensure Sodexo and client standards are met.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Has a work history demonstrating strong leadership skills;
Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 1 year of work experience in concessions, retail sales, or store operations
Auto-ApplyStore Manager
North Canton, OH jobs
Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
* Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
* Greets customers and clinic patients, and offers assistance with products and services.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
* Resolves customer complaints and helps respond to customers' special needs.
Operations
* Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
* Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
* Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
* Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
* Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
* Ensures execution of District Manager operational feedback.
* Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
* Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
* Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
* Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Daily Planning and Execution
* Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
Business Performance Management
* Analyzes financial and performance data; develops action plans to increase sales and control costs.
* Reviews KPIs daily and prepare to discuss with district management.
* Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
* Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
* Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
Business Planning
* Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
* Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
People and Performance Management
* Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
* Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
* Makes hiring, promotion and termination decisions.
* Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
* Develops employee performance plans and follows up according to deadlines.
* Monitors and approves team member compensation.
* Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
* Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
* Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Training and Personal Development
* Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
* Follows performance improvement plans offered by District Manager.
* Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
* Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
Communications
* Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
* Conducts community outreach (e.g., speaks with members of community, physicians in area).
* Assists District Manager in planning and attending community events.
Basic Qualifications
* Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications
* Bachelor's Degree.
* PTCB or ExCPT Certification.
* Three years retail management experience, including supervising others, managing, and assigning work.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Emerging Store Manager
Elyria, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
* Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
* Accountable for improving on overall customer service metrics.
Operations
* Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
* Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
* Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
* Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
* Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
* Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
* Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
* Ensures team members have a working knowledge of all computer and technology systems and software.
* Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
* Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
* Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
* Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
* Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
* Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
* Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
* Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
* Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
* Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
* Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
* Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
* Obtains and maintains valid pharmacy technician license as required by state.
Communications
* Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
* Assists Store Manager in planning and communicating the company and store strategy.
Basic Qualifications
* Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
* Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
* Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
* Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
* Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
* Bachelor's Degree .
* Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
* External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Store Manager
Dayton, OH jobs
Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
* Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
* Greets customers and clinic patients, and offers assistance with products and services.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
* Resolves customer complaints and helps respond to customers' special needs.
Operations
* Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
* Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
* Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
* Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
* Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
* Ensures execution of District Manager operational feedback.
* Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
* Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
* Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
* Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Daily Planning and Execution
* Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
Business Performance Management
* Analyzes financial and performance data; develops action plans to increase sales and control costs.
* Reviews KPIs daily and prepare to discuss with district management.
* Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
* Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
* Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
Business Planning
* Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
* Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
People and Performance Management
* Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
* Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
* Makes hiring, promotion and termination decisions.
* Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
* Develops employee performance plans and follows up according to deadlines.
* Monitors and approves team member compensation.
* Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
* Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
* Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Training and Personal Development
* Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
* Follows performance improvement plans offered by District Manager.
* Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
* Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
Communications
* Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
* Conducts community outreach (e.g., speaks with members of community, physicians in area).
* Assists District Manager in planning and attending community events.
Basic Qualifications
* Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications
* Bachelor's Degree.
* PTCB or ExCPT Certification.
* Three years retail management experience, including supervising others, managing, and assigning work.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits