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Manager, Legal Operations
Panera Bread 4.3
Assistant general manager job in Newton, MA
Job Purpose
The Manager, Legal Operations supports the day-to-day operations of Panera's Legal Department. This role helps maintain legal systems, manage contract and matter workflows, coordinate with outside counsel, and assist with department reporting and budgeting. This role works cross-functionally with attorneys, paralegals, Finance, Procurement, and IT to enhance efficiency, data quality, and accountability.
Duties & Responsibilities
Contract Management and Workflow Support
Support Legal's contract management process, including intake, triage, tracking, and approvals.
Help maintain visibility into contract renewals, expirations, and key milestones.
Update and maintain standardized contract templates, playbooks, and approval workflows to promote consistency and compliance.
Assist in identifying opportunities to automate manual tasks and improve turnaround times using workflow tools.
Technology and Systems Support
Assist with day-to-day administration of Legal Tracker, including matter setup, vendor entry, invoice review, accrual collection, and basic reporting.
Coordinate with IT and vendors on system updates, troubleshooting, and user access requests for Legal technology tools (e.g., e-signature, entity management, CLM).
Generate standard reports and dashboards from system data to support department visibility and planning.
Vendor and Budget Coordination
Assist with onboarding of outside counsel and vendors and ensure adherence to Panera's Outside Counsel Guidelines.
Support Legal's budgeting and forecasting processes by tracking invoices, accruals, and spend trends.
Prepare routine spend and matter reports for Legal leadership and Finance.
Maintain organized vendor records and help monitor compliance with approved rates and engagement terms.
Legal Intake and Request Tracking
Monitor the Legal intake inbox and routing system to ensure requests are logged and assigned promptly.
Track request status and turnaround times to maintain transparency and accountability.
Compile data on request volumes and trends to support process improvement.
Governance and Compliance Assistance
Coordinate with Compliance and Governance teams to align Legal processes with company policies, data retention standards, and internal controls.
Assist in tracking and documenting Legal-related compliance requirements, such as certificates of insurance or policy acknowledgments.
Maintain organized electronic files and records for regulatory and contractual compliance.
Knowledge Management and Communication
Maintain Legal's shared resources, templates, and FAQs.
Assist in drafting internal communications and user guides for Legal systems and processes.
Support collaboration and information sharing across Legal, Risk, and Compliance teams.
Metrics, Reporting, and Continuous Improvement
Compile and update Legal operations metrics and dashboards (spend, matters, contracts, cycle times).
Analyze basic data sets to identify patterns or areas needing attention.
Assist with annual goal-tracking, project planning, and process documentation.
Support projects and initiatives aimed at improving Legal's efficiency and service delivery.
Qualifications (Education & Experience)
Bachelor's degree required; certification in Legal Operations, Project Management, or Process Improvement (e.g., CLOC, ACC, PMP) preferred.
4-7 years of experience in legal operations, project management, or business operations.
Hands-on experience administering Legal Tracker or similar legal e-billing/matter management systems.
Experience with contract lifecycle management (CLM) systems and workflow design.
Strong analytical, organizational, and project management skills.
Excellent communication skills, with the ability to collaborate effectively across teams and translate legal needs into business-friendly solutions.
Advanced Excel or Power BI proficiency for reporting and analytics preferred.
Familiarity with budgeting, vendor management, and process governance.
Demonstrated initiative, sound judgment, and commitment to continuous improvement.
Ability to leverage technology and automation to improve efficiency and performance.
Working Conditions
This position is hybrid (3 days in office) and is based in our Newton, MA office.
Required travel - as needed.
Physical Requirements
While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards
Direct Reports
This position will have approximately 0 direct reports.
Salary:$119,634-$167,488
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Newton Support Center
$119.6k-167.5k yearly 2d ago
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SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
Assistant general manager job in Boston, MA
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 1d ago
District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Assistant general manager job in Boston, MA
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
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$100k yearly 1d ago
General Manager
Risus Talent Partners
Assistant general manager job in Litchfield, NH
GeneralManager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The GeneralManager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
$46k-88k yearly est. 1d ago
Retail Operations Manager
Career Group Events 4.4
Assistant general manager job in Boston, MA
About the Company
Our client is seeking a dynamic and driven Retail Operations Manager who will lead the planning and on-site execution of retail operations for a large-scale, high-profile live event from March through July 2026. This role partners cross-functionally to ensure seamless retail readiness, exceptional customer experience, and strong financial performance.
About the Role
This role involves leading the planning and execution of retail operations for a significant live event, ensuring operational readiness and exceptional customer service.
Responsibilities
Lead end-to-end retail operations planning, including staffing plans, schedules, store layouts, fixtures, POS, and on-site infrastructure.
Serve as primary point of contact for clients and key stakeholders across planning, execution, and post-event phases.
Coordinate closely with merchandising, marketing, HR, recruiting, warehouse, and external partners to ensure operational readiness.
Oversee product receiving, tagging, merchandising, inventory control, and planogram execution.
Recruit, train, and manage event staff to ensure alignment with brand and service standards.
Manage on-site build, operations, and breakdown of all retail locations.
Supervise and motivate staff to deliver efficient operations and exceptional customer service.
Ensure POS accuracy, inventory integrity, and adherence to operational standards.
Monitor budgets, control expenses, and troubleshoot issues in real time to meet performance targets.
Oversee product reconciliation, transfers, and end-of-event logistics.
Prepare executive summaries and detailed performance reports.
Partner with finance to review P&L results and recommend improvements.
Qualifications
2+ years of experience in event operations, retail, hospitality, or a related consumer-facing environment.
Proven ability to lead fast-paced, high-volume teams.
Strong organizational, communication, and problem-solving skills.
Comfortable managing multiple stakeholders and tight deadlines.
Data-driven mindset with experience using retail KPIs and reporting tools.
Proficient in standard business software (Excel, PowerPoint, Outlook).
Strong organizational, communication, and problem-solving skills.
Data-driven mindset with experience using retail KPIs and reporting tools.
$82k-138k yearly est. 1d ago
Kitchen Manager
Bloomin' Brands, Inc. 3.8
Assistant general manager job in Bedford, NH
Text "Pasta" to 30437 to apply now!
By texting Pasta to 30437 you will opt-in to receive hiring messages and account related messages from Carrabba's Italian Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Carrabba's Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.
As a Restaurant Kitchen Manager, you will be responsible for the daily operations of all back-of-the-house functions for your assigned restaurant and for providing nothing but the finest food for our customers. This will include leadership of all kitchen employees as well as ensuring that all recipes, food preparations and presentations meet Carrabba's specifications and commitment to quality.
JOB RESPONSIBILITIES
Your specific duties as a Restaurant Kitchen Manager will include:
Directing and checking the progress of the prep staff and checking for food quality and consistency
Assisting in the hiring and training of back-of-the-house employees
Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
Preparing kitchen equipment and production areas daily to boost productivity and reduce waste
Compliance with operational, safety and sanitation standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
Ensuring that operational basics and standards are adhered to including line checks, testing, training, recipe adherence, window management, cook times, etc.
Verifying that all menu items are made according to recipe and presented to Carrabba's specifications
Managing staffing levels and shift assignments
Keeping kitchen, dish, and storage areas clean and organized
Checking and balancing product inventory from previous day of business as well as placing food and supply orders
Setting excellent customer service and work examples
JOB REQUIREMENTS
As a Restaurant Kitchen Manager, you must be dependable, self-reliant, and passionate about great food and exceptional customer service. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
Specific qualifications include:
Minimum 3 years of restaurant management experience, (Culinary or Kitchen management preferred)
Preferred experience in leading within a Full-Service Casual Dining or Casual Plus environment
Previous exposure to a scratch kitchen, a plus
Availability to work a flexible schedule
Minimum 21 years of age with legal authorization to work in the United States
Ability to relocate, a plus
Bilingual, a plus
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Application Instructions:
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!
$46k-59k yearly est. 7d ago
Food and Beverage Manager
The 'Quin House
Assistant general manager job in Boston, MA
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience.
Compensation: $75,000 - $80,000 + Potential Bonus
ABOUT THIS ROLE
Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club's profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
WHO WE ARE LOOKING FOR
At least 3-5 years of progressive experience in a hotel or restaurant experience.
Startup/opening of hotels and restaurants experience preferred
Service oriented style with professional presentations skills
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Experience implementing new F&B concepts preferred
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent
The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
$75k-80k yearly 3d ago
Veritas Restaurant Manager
Harvard Club of Boston 4.2
Assistant general manager job in Boston, MA
The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism.
The ideal candidate is a hands-on hospitality leader with strong restaurant management experience, excellent interpersonal skills, and a commitment to excellence in member service.
Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community.
Restaurant Manager
Reports to: Food and Beverage Director
Supervises: Dining Room Staff
Education and/or Experience
A four-year college degree in Hospitality is preferred.
Three years of dining room supervisory experience
Job Knowledge, Core Competencies and Expectations
Responsible for management of dining room service.
Maintains a high level of member contact throughout service hours.
Job Tasks/Duties
Designs floor plans according to reservations.
Takes reservations, checks table reservation schedules and maintains reservations log.
Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal).
Supervises dining room employees to ensure that they are in proper and clean uniforms at all times.
Hires, trains, supervises, schedules and evaluates dining room staff.
Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office.
Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room.
Receives and resolves complaints concerning dining room service.
Serves as liaison between the dining room and kitchen staff.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
Makes suggestions about improvements in dining room service procedures and layout.
Trains staff on all aspects of the POS system.
Assures that the dining room and other club areas are secure at the end of the business day.
Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
Develops and implements an ongoing marketing program to increase dining room business.
Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
Attends scheduled staff meetings.
Works within operating budget.
May serve as club's opening or closing manager
Works with Chef to update, review and print weekly menu changes.
Assists in developing wine lists and beverage promotions.
Tracks wine and cocktail sales.
Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the Food and Beverage Director.
The Club offers excellent benefits package including matching 401k. EOE
Submit resume to ***********************.
$43k-54k yearly est. 4d ago
Performance Manager
Pike Telecom
Assistant general manager job in Mansfield, MA
Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.
The compensation range for this position is between $100,000 to $115,000.
Senior Performance Support Manager
As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation.
What You'll Do:
Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions.
Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities.
Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability.
Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams.
Process Optimization: Standardize tools and practices to drive operational excellence.
Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes.
What You Bring:
Bachelor's in Business, Finance, Engineering (MBA preferred)
5-7 years in project management, financial analysis, or operations
Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus
Proven ability to lead initiatives and communicate with executives
Analytical mindset with a knack for simplifying complexity
Key Competencies:
Strategic thinking & problem-solving
Cross-functional collaboration
Financial & operational fluency
Project ownership & influence
Clear, confident communication
$100k-115k yearly 1d ago
Senior Manager, Sox and Audit
Ninjakitchen
Assistant general manager job in Needham, MA
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Senior Manager, SOX & Audit
Support North America and Canada will be responsible for leading the SOX program for both regions. This will include SOX testing, audits, and, on occasion, overseeing staff on multiple concurrent engagements, as necessary. The Senior Manager, SOX & Audit will be a working manager who is able to develop, execute, and manage all aspects of SOX including: planning, testing & reporting. Most importantly this individual will also work cross-functionally with the IT and the business process SOX team and be able to understand the risk and dependencies across all business cycles. In addition to SOX, this individual will also be required to conduct audits (operational & financial) along with another member of the team which will include fieldwork, report writing and presentation to audit management and senior business management.
The Senior Manager, SOX & Audit will report to the Chief Audit Executive (CAE) and assist in the annual Internal Audit risk assessment process and ERM.
This is a fast-paced environment and requires someone who has the ability to multi-task, work flexible hours as we are an international company.
Duties
Build and maintain cross-functional relationships with leaders throughout the organization to assist in creating transparency and ensuring cooperation with various audits and process improvement projects.
Manage and lead the North America and Canada SOX 404 compliance program including testing, reporting and monitoring of all business process cycles in scope (e.g. FSCP, SEC, PTP, OTC, Inventory Management, Payroll, Financial Reporting etc.) to improve the overall control environment. Most importantly, the individual must meet the deadlines and be able to work independently. Work collaboratively with finance, audit, and IT departments to ensure compliance as several controls have IT dependencies.
Perform walkthroughs of the various business cycles based on the flowcharts and Risk and Control Matrices and ensure they are updated every year or as the processes evolves and assess the effectiveness of the process and controls as needed.
Ensure the RCM and deficiency tracker is up to date at all times and track progress of all deficiencies.
Prepare regular progress update for Global SOX testing including charts for Sr. Leadership and CAE to show status of SOX testing, ITAC, Key reports etc.
Manage the SOX auditors in the assigned region and ensure all SOX testing for 404, ITACs, key reports are completed timely. This may require testing them as well.
Assist in development of comprehensive (ERM) risk management framework/strategy to facilitate identification, measurement, control and monitoring of key risk activities.
Assist in preparing risk assessments and annual audit plans including preparing SOX materiality calculations for all regions.
Collect and analyze data, conduct interviews and document, summarize, and assist the senior members in the Audit team during scoping, planning and during audits.
Conduct data analytical audits including B/S and P&L reviews and prepare audit work papers and draft audit reports detailing the audit findings and recommendations. Formulate recommendations to management to correct deficiencies and improve controls. Work as a business partner with the management team without impeding independence.
Identify, recommend and implement the necessary improvements to accounting policies/procedures, internal business controls and to help improve overall business efficiency.
Strong analytical, research, and organizational skills, issue identification/prioritization/ resolution, and report writing skills is required.
This position may be rotated with the SOX EMEA lead position to ensure department is well-rounded.
Participate in a variety of special projects assigned by management.
Desired Skills
Possess a strong understanding of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404), financial reporting risks, internal controls, US GAAP, and IFRS, with the ability to make control recommendations to successfully mitigate key risks.
Unparalleled ability to dig deep into the details but present high-level findings to business partners & leadership.
A consistent drive to question the business and yourself on how to do things better and more efficiently.
Oracle experience highly desired.
Manufacturing or CPG industry experience required.
Thorough knowledge of generally accepted auditing standards and compliance and substantive testing techniques including audit sampling methods. Prior experience with compliance auditing under Generally Accepted Accounting Principles (GAAP) is a plus.
Effective oral and written communication and analytical and time management skills and the ability to work with limited supervision.
Experience with internal accounting controls and objectives and Sarbanes-Oxley.
Requirements
Big Public Accounting experience desired.
Have strong operating and financial controls evaluation skills.
Demonstrate strong verbal, written communication and interpersonal skills.
Possess project management skills with the focus on timely completion of tasks and the ability to identify and assess changing business process risks.
Required Qualifications
Bachelor's degree in accounting or finance.
At least 10 years of combined experience in internal or external auditing, SOX compliance practices; Sarbanes-Oxley testing and managing experience is required.
Experience working in a SOX environment conducting SOX testing, SOX reviews and reporting required (preferably at a manufacturing or CPG company).
Certifications such as CPA, CA, CIA, CISA, CFE. MBAs are preferred.
Big Public Accounting experience desired.
Manufacturing or CPG industry experience required.
Salary and Other Compensation
The annual salary range for this position is $129,300 - $198,300 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Pay Range
$129,300 - $198,300 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products- we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
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$129.3k-198.3k yearly 5d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Assistant general manager job in North Andover, MA
ASSISTANTMANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
Starting Pay:
$20.00 - $21.00
$20-21 hourly 7d ago
Investment Operations Manager
Us Tech Solutions 4.4
Assistant general manager job in Boston, MA
The Role
We are seeking an experienced Investment Operations professional with expertise in security master and related reference data to work on strategic initiatives as well as supporting our clients through our daily production processes.
Primary Responsibilities May Include:
Creating and managing securities as needed.
Providing security master and reference data support to Traders, Surveillance and other stakeholders across Asia, Europe, and America. Responding to all queries in a timely manner.
Take the lead on responding to questions from high profile data users and liaise with Technology partners and vendors to target and resolve data issues; being able to take the lead on issue resolution escalated by internal and external parties.
Reviewing exception reports such as those for GSD and Aladdin on daily basis and resolving the -exceptions
Resolving cash and asset reconciliation exceptions including researching reference data points causing the breaks
Partnering with global teams in West Conshohoken, PA and Boston, MA for security master related cleanup, new data points and related projects.
Support staff with more complex tasks within the group, such as monitoring Pace/Summit data feeds, -supporting OMNI sec master requirements, taking lead on issue escalation and resolution.
Engage with or partners on strategic initiatives, workflow improvements, additional data requirements and related projects.
Leverage data quality tools to ensure the quality of our data and propose additional DQ checks when gaps are identified.
Working with Team Leadership on process improvements.
Be the point person to work with management on new products and more junior team members on seeing automation opportunities thru to fruition
Working with more junior team members with oversight and in their development.
Skills required
4+ years of experience in the asset management side of the investment management industry.
Strong knowledge of investment instruments, their related reference data requirements and how they are expected to behave.
Knowledge of Aladdin applications, particularly Security Master, Dashboards, AladdinView and Reconciliation. Other modules such as Trade Entry, Explore a plus.
Knowledge of automation tools including PowerBI, Alteryx, GenAI, etc. to develop solutions to pursue automation, create capacity, reduce risk, and enhance efficiency.
Proficiency with data querying tools such as PL/SQL and MSSQL a plus
Proficiency with market data providers such as Bloomberg and Refinitive
Experience with strategic data initiatives, such as systems migrations and enterprise security master.
Strong organizational skills with strict attention to detail.
Demonstrated success working in a high volume, high intensity environment.
Demonstrated commitment to risk control and management.
Demonstrated skills working on a global team including clear communication, being proactive, handoffs and escalation as needed.
Excellent oral and written communication skills.
Professional and decisive with outstanding business judgment and ability to see issues through to resolution.
Proficient computer skills, particularly with Microsoft Office.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$61k-89k yearly est. 18h ago
Autonomous Vehicle Operations Manager
Aceolution
Assistant general manager job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$75k-118k yearly est. 1d ago
Operations Manager
RCM Technologies, Inc. 4.2
Assistant general manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 3d ago
Associate Manager
New City Microcreamery
Assistant general manager job in Sudbury, MA
What makes New City Microcreameryspecial? Our scratch kitchen combined with our industry leading team culture and use of cutting edge technology such as Toast, Restaurant365, and Paycom, you will have an opportunity for growth as we strive for greatness. The people on our teams, our unique ice cream, and our family friendly yet trendy atmosphere, are all part of what makes us An EliteRestaurant Group.We work together to create a greatfun environment - one where our guests feel at home and our team members can thrive.
Fun Fact:Our leaders make dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, and help create guest advocates!
Did you know:Our hospitality group also includes The Rail Trail Flatbread Co, which currently has 2 locations and our New City Hudson location also has a secret speak easy bar disguised as a cobbler shop, shhh!
Do you:
Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?
Have a passion for delivering Vibrantexperiences for your guests?
Enjoy taking on challenges and refuse to accept mediocrity?
Think creatively and remain Curiouswhen driving for results?
Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career?
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor:Lead, coach, and teach your team to be the best they can be
Boost Financial Performance:Build sales and maximize financial success for your restaurant
Maintain The Service of Culture:Promote a fun and positive family-style work environment
Drive Genuine Excellence:Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
Requirements:
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams
Career Advantages:
Expand your management experience with as we expand
Comprehensive benefits plan with options for Medical Insurance
Competitive salary with annual bonus opportunity
Clear path for growth and career advancement
Paidholidaysoff (Thanksgiving, Christmas)
Paid vacation
Meal benefits
4 company staff outings
If this management opportunity sounds intriguing to you, apply today, and get ready toserve the #besticecreamintheworld
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
Physical Setting:
Trendy food scene
Family Friendly environment
Schedule:
10 hour shift
Day shift
Evening shift
Mid shift
Weekend
Holidays
Monday to Friday
Weekend availability
Supplemental Pay:
Bonuspay (quarterly)
Education:
High school or equivalent (Preferred)
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$56k-98k yearly est. 18h ago
Operations Manager
Siphox Health
Assistant general manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 4d ago
Ecommerce & Wholesale Growth Operations Manager
Good Feels
Assistant general manager job in Medway, MA
About the Role
Good Feels is seeking a highly organized and data-driven Ecommerce & Wholesale Growth Operations Manager to lead our Shopify DTC channel, strengthen wholesale sales, and build the systems that keep our teams ahead of demand.
You'll own the Shopify storefront, manage ecommerce performance, support wholesale account operations, and maintain the tools and dashboards that ensure inventory, production, and sales all stay aligned. This role blends digital management, analytics, and operational insight to help Good Feels scale efficiently across both hemp and ecommerce-adjacent channels.
Key Responsibilities
Shopify Ecommerce ManagementManage and optimize the Shopify storefront including product listings, navigation, merchandising, and promotions.
Implement DTC strategies such as bundles, cross-sells, loyalty, subscriptions, and seasonal campaigns.
Monitor and improve conversion rate, AOV, retention, site performance, and customer behavior metrics.
Manage Shopify apps, integrations, AI tools, and automation workflows to drive efficiency and growth.
Collaborate with marketing to execute sales events, email flows, paid media alignment, and content updates.
Wholesale Channel Operations
Manage wholesale order workflows, including account setup, price sheets, B2B communications, and reorder cycles.
Support sales and field teams by coordinating in-store promotions, new SKU launches, and sell-through insights.
Maintain wholesale dashboards tracking velocity, account performance, demand spikes, and inventory needs.
Ensure alignment between ecommerce inventory, warehouse counts, fulfillment, and wholesale availability.
Inventory Intelligence & Demand Planning Support
Build and maintain real-time dashboards showing inventory levels, SKU velocity, and demand trends across DTC and wholesale.
Set up automated alerts and reporting tools predicting when inventory, raw materials, or packaging may run low.
Use Shopify analytics, wholesale velocity, promotional calendars, and historical patterns to create forward-looking demand signals.
Provide weekly insights to leadership and operations to support proactive planning and timely production scheduling.
Automation, Integrations & Optimization
Identify and implement new integrations, AI tools, and automations to reduce manual work and improve data accuracy.
Connect systems such as Shopify, Klaviyo, inventory tools, and reporting dashboards for seamless workflows.
Continuously refine cross-functional processes to improve accuracy, speed, and visibility across ecommerce, operations, and sales.
Qualifications
3-5 years of experience in ecommerce management, Shopify, wholesale operations, and CPG operations.
Strong knowledge of Shopify (required): apps, integrations, analytics, and conversion optimization
Experience with Shopify, Klaviyo, AI, ticketing systems such as intercom, gorgias etc
Experience with DTC funnels, customer segmentation, and performance metrics.
Strong analytical skills with competency in Excel/Sheets and dashboard tools.
Excellent communicator who can work across marketing, operations, sales, and fulfillment.
Highly organized, proactive, and comfortable in a fast-moving startup environment.
Bonus: experience in hemp, hemp-adjacent products, beverage, or wellness industries.
Performance Indicators
DTC revenue growth and improved conversion rate
Increased wholesale reorder consistency and account sell-through
Accurate inventory dashboards and predictive alerts that prevent stockouts
Improved operational efficiency through successful integrations and automations
Seamless seasonal and promotional campaign execution
$75k-119k yearly est. 1d ago
Operations Manager
CVS Health 4.6
Assistant general manager job in Quincy, MA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential Functions:1. ManagementLead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement2. Customer ServiceAssist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required QualificationsDeductive reasoning ability, advanced analytical skills and computer skills.Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred QualificationsExperience as a retail manager or supervisor EducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours20Time TypePart time Pay RangeThe typical pay range for this role is:$17.00 - $31.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/23/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$17-31 hourly 7d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Assistant general manager job in Boston, MA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior Operations Management Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IL - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IL - VirtualUSA - IL - Addison, USA - IL - Bolingbrook, USA - IL - Chicago, USA - IL - Rockford
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 1d ago
General Manager
City Winery 4.1
Assistant general manager job in Boston, MA
The GeneralManager is responsible for overall management and oversight of daily concert, service, event operations and profitability of the City Winery location. This individual must exhibit unparalleled levels of hospitality, successfully build and lead strong teams, maintain City Winery's brand and identity, and strive to exceed standards of excellence in all areas of the business. This role is responsible for activating and executing brand initiatives through the teams, cultivating and instilling a positive company culture, and fostering successful interdepartmental collaboration to ultimately drive profitability for the business.
Why us?
Competitive pay
We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.
Medical, Dental, Vision Insurance
nDORFins program designed to promote a healthy and active lifestyle!
401K (and yes we match!)
Flexible Savings Accounts
HSA and Dependent Care
Basic Life and AD&D Insurance
An atmosphere of learning, development & enrichment opportunities.
Amazing discounts
50% OFF all dining/retail wine
Free Family Meal
Tickets to available shows
And more!
Overview of Responsibilities
General Operations
• Oversee and manage all aspects of multi-dimension operations, and all associated internal departments.
• Ensure successful execution of all shows, events, service, and daily activity.
• Drive business to profitability and continuously promote sales
• Execute company initiatives from fruition through execution
• Teach and adhere to City Winery principles and commitment to quality food, wine, and service
• Lead by example and enforce Company policies, procedures, guidelines, and practices consistently
• Ensure controls are in place to prevent waste and theft
• Establish goals, anticipate and resolve problems in all aspects of the business
• Ensure high standards of sanitation, cleanliness, safety, and compliance are maintained at all times
• Attend and participate in all scheduled meetings and trainings
• Ensure adherence to food safety and sanitation regulations, compliance regulations, inspections, etc.
• Partner with and work collaboratively with internal Company divisions to achieve overall company and business goals.
• Oversee or directly handle customer related issues through email, phone and in person in a timely manner
• Maintain current insurance policies, permits, etc.
• Oversee facility maintenance including cleanliness and safety; review inventory and equipment usage including relevant plant maintenance or improvements needed; create plan for investments related to updates and repairs
• Routine review of staffing pars to ensure alignment with upcoming events, reservations, and ticket counts
• Lead departments on menu pricing to ensure they meet company guidelines and or are priced appropriately for the market, in partnership with Regional Director of Operations.
• Lead communications related to new concepts, promotions, product launches as they develop with location directors down through line level staff
• Coordinate proper staff training of all new products prior to a release to the public.
• Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely, presentable and profitable manor
• Operate in full compliance in all areas including health, safety and sanitation, fire, and ensure routine maintenance of equipment and property
• Assist concert management with communication between Artist Management and the house when concert comps & VIPs increase the guest list beyond our normal allotment
• Approve artist show and wine settlements
• Support and oversee event operations to approve floor plans and layouts, ensure complete event information is entered into systems
• Prove feedback to programming on potential acts and fee structures before going to contract
• Provide guidance on promotional materials, internal marketing collateral as well as budgetary approval for all marketing, in partnership with National Marketing Director
• Collaborate with Business Managers on visual spot checks of petty cash ledger, POS credit card processing, the voids and comps report and the nightly product mix
• Review and sign off on monthly cost reports, inventory-beer, liquor, wine, glassware and food plus the ticket sales report from Programming before submitting to accounting
• Perform, implement, and execute projects/tasks/ initiatives as per business need and/or assigned by Senior Leadership
Leadership
• Foster positive Company culture, build morale, and create on-going positive work environment and maintain a productive and professional workforce
• Direct and oversee proper and continued training of staff in all departments
• Interview, select, train, supervise, counsel, and monitor performance of staff
• Conduct disciplinary action as needed, including termination, when necessary in partnership with HR and in accordance with Company policies and guidelines
• Conduct semi-annual performance evaluations with staff
• Train, develop, and motivate management team members. Monitor management teams to ensure they are developing direct reports
• Conduct staff meetings regularly to ensure effective and clear communication including management meetings, BEO meetings
• Ensure safe working environment in all areas
• Ensure proper and timely reporting of all incidents, injuries, accidents through proper channels
• Approve of all new hires, with senior leadership partnership when required, set fair wages consistently, and ensure all hires and properly onboarded and given tools to succeed
• Handle personnel issues in partnership with HR and COO when needed
• Clearly communicate and train staff on company updates, policy changes, and initiatives in a timely manner
Financial Management
• Maintain, monitor, and strive to exceed P&L goals for general operations, food cost, labor cost, payroll, and all other business related expenditures in conjunction with business forecasts and budgets
• Provide budgeting guidelines to all internal departments and monitor financial performance
• Ensure purchases meets budgetary goals by establishing purchasing specifications, product storage and usage requirements, and waste control procedures
• Ensure invoices are handled and disseminated properly through necessary channels
• Review all product/item costs, analyze trends and movement, and make changes accordingly
• Supervise, train, and monitor management staff to ensure understanding of budget control
Administration
• Monitor department scheduling and adjust as necessary to ensure operational success
• Ensure proper completion of administrative tasks including trackers, financial-related reports, personnel forms including PAFs, CAFs, injury reports, and other necessary admin tasks.
• Oversee and approve accurate payroll administration and processing
• Ensure communication to personnel regarding benefits timelines and proper administration, in partnership with HR
• Ensure accurate reporting and entries into all systems/ software that is utilized.
Minimum Qualifications
• Minimum 10 years' experience in multi-faceted, high-volume restaurant, venue and/or equivalent relevant experience
• Proven leadership skills and commitment to excellence
• Proven financial and business acumen; analytical skills, and ability to meet and exceed budgets including labor, food, applicable direct operating costs
• Ability to successfully multi-task, delegate, and manage several projects at once in high-pressure, fast paced environment
• Ability to respectfully mentor, train, develop, and hold teams accountable to expectations
• Superior knowledge of P&L and able to drive revenue
• Must be detail oriented, strong execution skills
• Functional working knowledge of health department and all other related regulations
• Exceptional communication and interpersonal skills both written and verbal
• Strong culinary and wine knowledge
• Must be fluently literate in English including ability to read, write, and communicate, conduct business related mathematics and analyze data
• Must have proficient computer and technological skills
• Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 50 pounds, per business need
• Able and willing to work flexible scheduling including days, nights, weekends, and holidays
• Able to travel and attend business-related meetings and trips
Salary range for this role is $105,000-$115,000, commensurate with experience.
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the EVerify Program in certain locations, as required by law.
How much does an assistant general manager earn in Brookline, MA?
The average assistant general manager in Brookline, MA earns between $41,000 and $93,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Brookline, MA
$62,000
What are the biggest employers of Assistant General Managers in Brookline, MA?
The biggest employers of Assistant General Managers in Brookline, MA are: