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Administrative Supervisor RN
Trinity Health of New England 4.6
Assistant supervisor job in Stafford Springs, CT
Employment Type:Part time Shift:Rotating ShiftDescription:
At Johnson Memorial Hospital, the Registered Nurses (RN) Administrative House collaborates with nursing leadership, physicians, and ancillary departments to support high‑quality patient care and a safe care environment throughout the facility.
What You Will Do
Provide on-site nursing leadership during nights, weekends, and holidays.
Support and guide nursing staff across departments.
Coordinate staffing, scheduling, and patient flow.
Resolve clinical and operational issues in real time.
Ensure compliance with hospital policies and safety standards.
Minimum QualificationsRequired:
Bachelor of Science in Nursing (BSN).
Current Connecticut RN license.
Preferred:
The ideal candidate will have experience in inpatient acute care nursing (3+ years) and leadership roles such as Critical Care, Charge Nurse, or Assistant Nurse Manager (2+ years).
BLS or CPR certification (American Heart Association or American Red Cross).
Fundamental Critical Care Support (FCCS).
Advanced Cardiovascular Life Support (ACLS).
Support available for certifications post hire.
Work Schedule: Per Diem, Rotating Shifts
Compensation Rage: $44.05min-$70.50max
Ministry/Facility Information
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$44.1 hourly 1d ago
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Loan Servicing Supervisor
Partnership Employment
Assistant supervisor job in Boston, MA
Compensation: $75,000-$100,000 base (market-aligned)
This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance.
Key Responsibilities
Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans
Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency
Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development
Partner with internal departments to improve servicing processes and enhance the overall member experience
Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices
Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies
Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed
Ensure internal policies, procedures, and documentation standards are followed consistently
Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate
Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands
Qualifications
Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership
Strong working knowledge of loan servicing regulations and compliance requirements
Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus
Bachelor's degree preferred; equivalent professional experience considered
Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment
Excellent written and verbal communication skills
Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously
Strong judgment, professionalism, and ability to handle sensitive situations with discretion
Proficient in Microsoft Outlook, Word, and Excel
$75k-100k yearly 15h ago
Patient Center Supervisor (Full-Time)
Avertest
Assistant supervisor job in Plainville, MA
Male Patient Center Supervisor (Full-Time) Pay: $25.00 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
* Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
* Lead, coach, schedule, and support testing center staff
* Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
* Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
* Ensure accurate documentation, quality control, and timely reporting
* Address patient concerns professionally and promote a recovery-focused environment
Schedule
* Full-time: Typically between 35-40 hours per week
* Must have flexibility for varying shifts due to random testing needs
* Primary hours: Monday-Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm)
* Schedules are provided approximately one month in advance
What We Offer Full-Time Employees
* Medical, Dental, and Vision insurance
* Short- and Long-Term Disability
* Life insurance with employer contribution
* 401(k) with employer match
* Annual uniform reimbursement (scrubs)
* Instant access to earned wages - no waiting for payday
* Referral bonuses
* Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
* 3 weeks of paid time off in your first year
* Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
* High school diploma or GED; additional education preferred
* Supervisory or team-lead experience (required)
* Strong communication, organization, and problem-solving abilities
* Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
* Comfortable working with biological specimens and standing for extended periods
* Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$25-50 hourly 11d ago
Supervisor Of Clinical Services
Careco
Assistant supervisor job in Waterford, CT
Benefits:
401(k)
Bonus based on performance
Company car
Competitive salary
Health insurance
Paid time off
Signing bonus
Training & development
🚨 Now Hiring: Supervisor of Clinical Services - Home Health Care 🚨📍
Based in Waterford, Connecticut | $100K+ Bonus + Benefits | $10,000 Sign-On Bonus!
Are you a clinical leader ready to make a real impact in the lives of patients and the professionals who care for them? We are searching for a Supervisor of Clinical Services to join our growing home health care team in Connecticut!As a key member of our leadership team, you'll play a critical role in driving high-quality patient care, supporting exceptional field based clinicians, and ensuring regulatory compliance in accordance with Connecticut Department of Public Health (DPH) standards.
Why You'll Love Working With Us:
✅ $100,000+ Base Salary
✅ Performance Bonus Opportunities
✅ $10,000 Sign-On Bonus
✅ Company Vehicle + Mobile Phone Provided
✅ Supportive Leadership + Growth Pathways
What You'll Do:
Oversee and support clinical staff in the delivery of home health care services across a defined service area
Ensure compliance with CT DPH regulations and clinical best practices
Lead case conferences, quality improvement initiatives, and documentation review
Collaborate with interdisciplinary teams to maintain high standards of patient care
Serve as a mentor and resource for field staff, providing hands-on guidance and support
Participate in the recruitment, training, and retention of top clinical talent
Act as a liaison between clinical operations and executive leadership
Who You Are:
✔ A Registered Nurse (RN) licensed in Connecticut
✔ A minimum of 2 years of clinical experience in home health care
✔ At least 1 year of supervisory/management experience in a home health setting
✔ A passionate leader with strong organizational and communication skills
✔ A driver of quality, compliance, and compassionate care
About Us:
We are a values-based home health care provider dedicated to clinical excellence, compassionate service, and innovation. With a footprint across multiple states, we empower our teams with the resources they need to succeed-and the autonomy to make a difference.
Ready to Lead With Purpose?
Apply today and step into a role that offers growth, impact, and unmatched support. Let's elevate home care together.📩
Apply now or email your resume to *************************
Compensation: $100,000.00 per year
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Connecticut Association for Healthcare at Home.
$100k yearly Auto-Apply 60d+ ago
Center Supervisor
Biolife 4.0
Assistant supervisor job in Attleboro, MA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MA - Attleboro
U.S. Hourly Wage Range:
$25.70 - $35.33
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MA - Attleboro
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$25.7-35.3 hourly 7d ago
Industrial Service Supervisor
Moran Environmental Recovery 3.7
Assistant supervisor job in East Providence, RI
The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit.
Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more.
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects.
Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred.
Qualified employees must possess the 40-hr HAZWOPER certification.
A valid Class “D” License is required.
Transportation Worker Identification Credential (TWIC) preferred.
OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental, and Vision Insurance
401k with Company Match
PTO
Paid Holidays
Moran Environmental Recovery is an Equal Opportunity Employer.
$47k-73k yearly est. Auto-Apply 60d+ ago
Residential Loan Servicing Supervisor
Sharon 4.0
Assistant supervisor job in Brockton, MA
We are seeking a hands-on Residential Loan Servicing Supervisor to lead and actively support daily operations for residential, mortgage, and commercial loan servicing. This is a working supervisor role-you will both supervise the team and personally perform servicing tasks to ensure accurate, compliant loan servicing from setup through payoff. You will partner closely with internal teams and serve as an escalation point for complex servicing issues.
What You'll Do:
Lead & Support the Team
Supervise, coach, and train residential real estate and commercial loan servicers
Work alongside the team. Assure that processes and procedures are efficient and compliant.
Participate in hiring and performance management
Foster a collaborative, member service-focused environment
Hands-On Loan Servicing
Perform and oversee servicing for commercial loans, residential mortgages, and real estate lending products
Assist with loan setup, file maintenance, payoffs, disbursements, and GL entries
Serve as escalation point for member, borrower, and attorney questions
Compliance & Audit
Ensure commercial and residential real estate loan servicing is accurate, compliant, and audit-ready
Act as primary contact for servicing audits and reviews
Maintain procedures and incorporate regulatory or policy changes
Systems & Process Improvement
Work directly in servicing systems supporting residential and commercial real estate loans
Partner with vendors and internal teams to improve workflows and accuracy
Support servicing projects and quality improvement initiatives
Reporting & Communication
Track servicing KPIs and prepare regular reports
Identify trends or issues and recommend solutions
Communicate with members, borrowers, attorneys, vendors, and internal partners
Servicing Functions You'll Support
Review and maintain residential and commercial real estate loan files
Perform loan corrections and general ledger postings
Manage ACH and automatic payment setups
Monitor recorded mortgages and collateral documentation
Prepare payoff quotes and process discharges
Support secondary market documentation and reconciliations
Conduct quality control reviews of residential mortgage originations
Manage tax, insurance, PMI, ARM adjustments, HELOC conversions, and commercial loan recasts
Assist with member calls and servicing issues as needed
Disclaimer: This job posting provides a general overview of the position and is not intended to be a comprehensive job description listing the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
Qualifications
Strong experience in residential, commercial and real estate loan servicing
Knowledge of servicing regulations and compliance requirements
Basic understanding of general ledger accounting
Ability to balance hands-on work with supervisory responsibilities
Strong organizational, communication, and problem-solving skills
Proficiency with loan servicing systems and financial applications
Education & Experience
Experience in residential, commercial or real estate loan servicing required
1-2 years of experience in a bank or credit union
Prior lead or supervisory experience preferred
High school diploma or equivalent
Supervisory Responsibilities
Supervision of Residential Mortgage and Commercial Real Estate Loan Servicers
________________________________________________________________________________________________________________________
The pay range for this position is $29.00 to $36.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
SCU Credit Union is an equal employment opportunity employer.
Salary Description $29 - $36 per hour
$29-36 hourly 34d ago
Supervisor , Interpreter Services
Dana-Farber Cancer Institute 4.6
Assistant supervisor job in Boston, MA
Reporting to the Director of Interpreter Services, the Supervisor is responsible for the day-to-day operations of interpretation services as well as the supervision and staff development of all staff and per diem interpreters. This position ensures qualified interpreters are available for non-English speaking and limited English-speaking patients and families and faculty and staff have adequate access to qualified interpreters and are equipped with instructions to request and use interpreter resources. The role also enforces interpreter services policies and procedures and recommends improvement measures to support above activities.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities:**
+ Oversees use of triage software, working closely with IT and director of Interpreter Services to continually refine and improve scheduling and reporting.
+ Oversees coordination of phone and all other referrals.
+ Interprets as needed.
+ Coordinates with other departments to make sure that they receive adequate coverage.
+ In collaboration with director of Interpreter Services, conducts annual reviews of staff.
+ Helps to organize monthly staff meetings with interpreters to address issues, educational opportunities, and announcements.
+ Provides on-going supervision and evaluations of staff.
+ Responds to feedback or complaints and prepares incident reports to be shared among involved parties. Escalates to Director as appropriate.
+ Assists with and participates in trainings led by Interpreter Services director with various departments about how to work effectively with interpreters.
+ Assists with and participates in trainings about how to work effectively with patients and their family members with limited English proficiency.
+ Assists with preparing annual report for Department of Public Health.
+ Stays up to date on relevant laws and regulations.
+ Assists director with projects as assigned.
**Minimum Qualifications:**
+ Bachelor's Degree in Linguistics, Translation and Interpreting Studies, or other relevant subject and/or equivalent life experience required; Master's degree preferred.
+ 2 years of experience working in a hospital or health care setting with direct patient contact required.
+ 3 years of experience in a position with administrative and supervisory responsibility strongly preferred.
+ Excellent fluency, both verbal and written, in English and another language required.
+ National Certification as a Medical Interpreter from any of the two certifying boards where applicable for second spoken language preferred.
**Knowledge, Skills, and Abilities Required:**
+ Knowledge of computer software for word-processing, database management, spreadsheet calculations and data visualization.
+ Demonstrated understanding of special needs and behaviors of the age groups of the population served.
+ Demonstrated understanding and command of Medical Terminology.
+ Excellent fluency, both verbal and written, in English and another language.
+ Excellent customer service skills and patient- and family-centered orientation.
+ Strong organizational and interpersonal skills.
+ Ability to demonstrate empathy in difficult situations.
+ High level of cultural sensitivity and cultural humility.
+ Strong commitment to diversity and inclusion.
**Supervisory Responsibilities:**
Directly supervises staff and per diem interpreters.
**Patient Contact:**
Yes, directly interacts with patients of all ages.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$78,000.00 - $89,700.00
$78k-89.7k yearly 5d ago
Loan Servicing Supervisor
City of Boston Credit Union 3.1
Assistant supervisor job in Boston, MA
Job DescriptionDescription:
Oversee and optimize all facets of loan servicing operations. Provide strong leadership for the loan servicing team, and ensure compliance with regulations, all while fostering member engagement. Responsible for developing and maintaining a deep understanding of the credit union's loan products, services, and staying current with industry trends, regulations, and best practices in loan servicing.
RESPONSIBILITIES
Provide comprehensive oversight of loan servicing operations, including consumer and real estate Loans.
Ensure efficient management of all loans within the credit union, both current and delinquent.
Collaborate with cross-functional teams to streamline loan servicing, enhancing the overall member experience.
Provide training and development opportunities for all employees that service members with loans.
Ensure compliance with all loan servicing related laws and regulations, including Fair Debt Collection Practices Act (FDCPA) guidelines.
Provide strong leadership to the loan servicing team, setting clear goals and objectives to drive departmental success. Conduct performance reviews and allocate resources to meet operational needs within the department.
Communicate with members, understanding their financial situations. Ensure a high level of service and support for members across all loan servicing activities.
Manage relationships with repossession companies, external collection agencies, legal counsel, and other service providers to support collections and loan servicing efforts.
Ensure Credit Union policies and procedures are being followed in compliance with applicable laws and regulations.
Strategic Leadership: Demonstrate strong leadership skills to effectively guide the loan servicing team, setting clear goals and fostering a culture of continuous improvement.
Regulatory Compliance: Ensure strict compliance with all relevant laws, regulations, and credit union policies, particularly those related to loan servicing.
Member-Centric Approach: Maintain a member-focused mindset, engaging with members to understand their unique financial situations and working collaboratively to find solutions for debt resolution.
Industry Knowledge: Stay abreast of industry trends, regulations, and best practices in loan servicing, incorporating relevant insights into credit union operations to drive continuous improvement.
Effective Communication: Exhibit excellent communication skills, both within the team and when engaging with members, external partners, and legal professionals.
Team Development: Invest in the training and development of the loan servicing team, enhancing their skills and knowledge to drive departmental success.
Adaptability: Be adaptable in a dynamic financial services environment, proactively responding to changes and challenges in the industry to maintain operational excellence.\
Supervising direct reports
Requirements:
Five years of similar or related experience in managing servicing employees.
Must be knowledgeable of laws and regulations applicable to lending, and loan service. COCC, Velara, and/or Encompass experience a plus.
A four-year college degree is desired but may be substituted with relative experience in lending.
Must have strong managerial skills and possess excellent communication skills, both verbal and written.
Position involves ability to organize and delegate work assignments, motivate others to achieve desired outcomes and promote a team environment.
A significant level of trust, diplomacy and professionalism is required, and possess a cooperative attitude in relations with members, vendors and other employees
Must be self-motivated, able to prioritize workflow, handle multiple assignments concurrently, work a flexible schedule, and perform under time constraints.
Must have working knowledge of PC and general office equipment, with experience using Microsoft Outlook, Word and Excel.
Attention to detail and accuracy is essential. Must be bondable
$54k-84k yearly est. 27d ago
PACES Home Services Supervisor - Part Time
Pilgrim Area Collaborative
Assistant supervisor job in Plymouth, MA
Pilgrim Area Collaborative is a public educational collaborative that serves students with a wide range of disabilities from primary through post-secondary levels from all over the South Shore.
PACES is the Extended Services program of PAC which provides district consultation, home services to students and families, as well as after school programs and professional development workshops. We are currently looking for Direct Service Supervisors. There are current openings in several districts, including but not limited to the Boston area, Bridgewater, Cohasset, Hingham, Holbrook, Middleboro, Needham and Whitman-Hanson.
Qualifications: Master's Degree; Experience in applied behavior analysis, parent training, development and implementation of home support programs for students with disabilities, data collection and analysis, behavior management, social skill instruction, and staff supervision.
Reports to: PACES Program Coordinator
Performance Responsibilities:
General:
Evaluate needs of students and families for extended support services.
Conduct assessments as requested to include but not limited to, home assessments, functional behavior assessments, social skills, adaptive behavior, etc.
Develop short and long term measurable goals and objectives for students and families receiving extended support services.
Write instructional/training programs and/or behavior support plans for students and families to meet goals identified through assessment which may entail physical restraints and physical escorts.
Oversee the implementation of instructional and training programs, data collection systems, and regularly interprets and analyzes data to ensure student progress.
Collaborate and consult with school personnel, related service providers, and agency staff as required.
Supervise, train, and review performance of PACES Direct Service Staff.
Complete administrative paperwork as required.
Set up and oversee schedule of direct services.
Lift and position physically involved students.
Attend PACES staff meetings and IEP meetings as required.
Maintain confidentiality and professional boundaries with families.
Strive to implement through supervision and action the philosophy of the Pilgrim Area Collaborative, its member districts and the PAC Extended Services program.
Other:
All duties as assigned by the PACES Director and Executive Director.
Follow all rules and regulations as required by the Department of Elementary and Secondary Education (DESE).
Candidates must provide a letter of interest, current resume, three (3) letters of professional recommendation, official transcripts and copies of current license(s) & certification(s).
$52k-85k yearly est. 15d ago
Service Supervisor
Cummins-Wagner Company, Inc.
Assistant supervisor job in Oxford, MA
Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.
Job Title: Service Supervisor
Department: FRMA Service
Location: Oxford, Massachusetts
Reports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
* Possess superior communication, analytical, and organizational skills
* Exhibit goal-oriented behaviors and time management principles
* Apply extensive attention to detail to all tasks
* Exude a customer-focused attitude
* Have the ability to resolve problems as they arise
* Possess a High School Diploma, or equivalent
* Proficient with mobile devices and computers; advanced proficiency with Excel preferred
* Technical education or equivalent training and experience
* 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
* Supervisory experience preferred
* Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
* Must maintain an active driver's license with a clean driving record
* Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
* Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
* Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
* Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
* Accuracy and timeliness of technician timesheets and expense reports
* Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
* Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
* Assist with warranty service processes and claims
* Assist the inventory clerk with inventory planning and control, including truck inventory
* Actively participate in EONE Service Council and help maintain principal relations.
* Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles.
* Travel as required
* Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
* Employee Stock Ownership Program
* Bonus Program
* Tuition and Certification Fee Assistance
* 401k Match
* Flexible Spending Account
* Comprehensive Health Insurance
* Life Insurance
* Short & Long-Term Disability Insurance
Our History:
Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985.
Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
* As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 30d ago
Service Supervisor
F.R. Mahony, a Division of Cummins-Wagner Co Inc.
Assistant supervisor job in Oxford, MA
Job Description
Join our Team of Employee Owners!
Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor
Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Apply extensive attention to detail to all tasks
Exude a customer-focused attitude
Have the ability to resolve problems as they arise
Possess a High School Diploma, or equivalent
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Technical education or equivalent training and experience
5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
Supervisory experience preferred
Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
Must maintain an active driver's license with a clean driving record
Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
Accuracy and timeliness of technician timesheets and expense reports
Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
Assist with warranty service processes and claims
Assist the inventory clerk with inventory planning and control, including truck inventory
Actively participate in EONE Service Council and help maintain principal relations.
Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles.
Travel as required
Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 4d ago
Service Supervisor
Cummins Wagner Co
Assistant supervisor job in Oxford, MA
Join our Team of Employee Owners!
Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Apply extensive attention to detail to all tasks
Exude a customer-focused attitude
Have the ability to resolve problems as they arise
Possess a High School Diploma, or equivalent
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Technical education or equivalent training and experience
5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
Supervisory experience preferred
Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
Must maintain an active driver's license with a clean driving record
Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required.
Accuracy and timeliness of technician timesheets and expense reports
Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
Assist with warranty service processes and claims
Assist the inventory clerk with inventory planning and control, including truck inventory
Actively participate in EONE Service Council and help maintain principal relations.
Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles.
Travel as required
Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .
$51k-85k yearly est. Auto-Apply 34d ago
Supervisor, Member Services - Public Plans
Point32Health
Assistant supervisor job in Canton, MA
Who We Are
Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.
Job Summary
Under the general direction of the Manager, Member Services, the Supervisor of member Services is responsible for the direct supervision of the Member Services colleagues (Advocates, Sr. Advocates and Team Leaders). The Supervisor is responsible for maintaining up-to-date knowledge of Point32Health products and communicating changes to staff; providing accurate and thorough interpretation of Point32Health benefits, claims processes, eligibility and enrollment policies to members, staff and other internal customers.
The Supervisor actively coaches, trains and monitors Member Services Advocates. The role is responsible for making recommendations and developing action plans to improve workflows, enhance the customer experience and also provide leadership and guidance to all team members. The Supervisor monitors team productivity, reports on issues, identifies opportunities for improvement, and satisfies corporate and customer service goals and objectives. The Supervisor may represent Member Services staff and their respective customers in related departmental or corporate initiatives.
Job Description
Team Management:
Oversee daily operations of the service center team.
Schedule shifts and manage attendance.
Provide training and development for team members.
Performance Monitoring:
Track and analyze key performance indicators (KPIs).
Conduct regular performance reviews of team members and provide feedback.
Implement strategies to improve team performance.
Customer Service:
Ensure high levels of customer satisfaction.
Work to ensure calls and issues are being resolved on first contact
Handle escalated customer issues and complaints.
Develop and implement customer service policies and procedures.
Reporting and Analysis:
Prepare and present reports on team performance and customer feedback.
Analyze data to identify trends and areas for improvement.
Use insights to make informed decisions and recommendations.
Communication:
Facilitate effective communication within the team and with other departments.
Conduct team meetings and briefings.
Ensure team members are informed about updates and changes.
Quality Assurance:
Monitor and evaluate calls for quality assurance purposes.
Provide coaching and support to ensure adherence to quality standards.
Develop and implement quality improvement initiatives.
Technology and Tools:
Ensure the team is proficient with contacts center software and tools.
Troubleshoot technical issues and coordinate with IT support.
Stay updated on new technologies and recommend upgrades.
Compliance:
Ensure compliance with company policies and industry regulations.
Conduct regular audits and assessments.
Address any compliance issues promptly.
Ensure all interactions are HIPAA compliant and adhere to state and federal regulations.
Continuous Improvement:
Represent the voice of the customer by contributing to continuous improvement initiatives and providing feedback on member interactions and suggesting process enhancements.
Other duties or projects as assigned by your manager
Qualifications - what you need to perform the job.
Education, Certification and Licensure
Required: Associate degree or equivalent work experience
Preferred
Bachelor's degree or equivalent work experience preferred.
Experience (minimum years required):
Required
3-5 years of customer service experience.
Preferred
Previous supervisory experieince.
Customer service experience in health care, call center or corporate office.
Knowledge of medical terminology.
Prior experience training and working in a virtual/remote setting.
Skill Requirements
The following skills help ensure a call center supervisor can effectively manage their team and maintain high standards of customer service.
To excel as a call center supervisor, several key skills are essential:
Leadership: Ability to inspire and motivate the team, providing clear direction and support.
Communication: Strong verbal and written communication skills to effectively interact with team members and customers.
Problem-Solving: Aptitude for identifying issues and implementing effective solutions quickly.
Analytical Skills: Ability to analyze performance data and make informed decisions based on insights.
Customer Service: Deep understanding of customer service principles and practices to ensure high satisfaction levels.
Time Management: Efficiently managing time and prioritizing tasks to meet deadlines and goals.
Technical Proficiency: Familiarity with contact center software and tools, and the ability to troubleshoot technical issues.
Conflict Resolution: Skills to handle escalated customer complaints and resolve conflicts within the team.
Adaptability: Flexibility to adapt to changing situations and new challenges.
Coaching and Mentoring: Ability to train, develop, and provide constructive feedback to team members.
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
Must be able to work under normal office conditions and work from home as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
for providing an accurate and thorough interpretation of Point32Health benefits, eligibility, claim processing and enrollment policies to members
Salary Range
$63,969.29 -$95,953.93
Compensation & Total Rewards Overview
The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit ***********************************************
We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_****************************
$64k-96k yearly Auto-Apply 1d ago
Service Supervisor (Pest Control Experience is Mandatory)
Braman Termite & Pest Elimination
Assistant supervisor job in Waltham, MA
Braman Termite & Pest Elimination, New England's largest family-owned and operated pest-control company, has been servicing customers for more than a century. The strong, steady growth of our company, fueled by our skilled workforce, state-of-the-art technology, and commitment to excellent customer service, has produced this exciting new opening in our staff of service trade professionals.
Braman is seeking a Pest Control Route Supervisor to effectively supervise and coordinate the activities of Service Professionals engaged in servicing customers and clients.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Communicates effectively with Service Professionals. Communicates at least twice per day with each Service Professional (once in the morning and once in the evening). Escalates any issues as needed. Attends and holds required meetings, and communicates all relevant company information to Service Professionals, including but not limited to process updates, policy updates, and company news.
* Facilitates all performance needs for assigned Service Professionals, including but not limited to performance reviews, disciplinary actions, and other performance discussions including training and development. This also includes training for new Service Professionals. Additionally executes the required number of Quality Audits, Ride Alongs, and Vehicle Inspections each quarter.
* Reviews Service Professionals time sheets each week, verifies all information comparing to vehicle GPS, corrects any and all exceptions, and submits to office for payroll processing. Coordinates time off requests from Service Professionals, and communicates appropriately with office staff. Facilitates coverage for any necessary time off.
* Arranges all repairs, towing, temporary vehicles, and all other auto needs for their assigned Service Professionals. Acts as first point of contact for all vehicle accidents and repairs.
* Coordinates all equipment and supply needs for Service Professionals, including equipment repairs.
* Conducts Audit prep for inspected facilities. Coordinates and completes Mobile Audits, Client Care, Trend Reports, and Yearly Assessments.
* Maintains Service Professionals routes as needed.
* Responsible for "on call" assignments, on nights and weekends covering incoming customer calls on a rotating schedule.
* Conducts respirator fit testing for Service Professionals.
Qualifications:
EDUCATION and EXPERIENCE
A minimal of a High school diploma is required. A proven track record and experience of working in the Pest Control industry is essential. Experience resolving pest problems in an urban setting is required. Prior management experience is preferred.
COMMUNICATION SKILLS
The ability to utilize electronic forms of communication including PC, e-mail, Microsoft office, and pest control software is essential.
The Supervisor is capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. They also write routine reports and other correspondence. The need to speak effectively before groups of customers or employees of organization is essential.
CERTIFICATES, LICENSES, REGISTRATIONS
A valid driver's license with safe driving record is required. A Massachusetts pest control license or certification is preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to:
* Sit
* Stand
* Squat
* Walk
* Use hands to finger, handle, or feel
* Reach with hands and arms;
* Climb and balance;
* Stoop, kneel, crouch, or crawl
* Talk and hear
* Enter/exit structures and crawl spaces.
* Travel up and down stairs
* Climb a ladder
* Use required personal protective equipment.
* Visually inspect for pests, pest harborage, and pest entries.
* Drive a vehicle.
Compensation and Benefits:
* Competitive Salary;
* Company-paid Life Insurance;
* Quarterly bonus-incentive program;
* 401K retirement plan;
* Health, dental, life, and disability insurance;
* Paid vacations, holidays, and sick time
* Employee Assistance Program
$50k-82k yearly est. 3d ago
Event Supervisor - The Conference Center at Waltham Woods
Sodexo S A
Assistant supervisor job in Waltham, MA
Job Listing: Event Supervisor at The Conference Center at Waltham WoodsAt Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.
Working with Sodexo Live! is more than a job; it's a chance to be part of something greater.
Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people.
Bring your personality, your background and your desire to delight others.
In return, we'll give you all you need to thrive.
After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location: We are seeking a Event Supervisor for the The Conference Center at Waltham Woods located in Waltham, MA.
Principle Function:The Event Supervisor at Sodexo Live is responsible for overseeing the day-to-day operations of banquet events, ensuring smooth execution and exceptional service.
This position involves managing banquet staff during events, ensuring adherence to company service standards, and addressing guest needs promptly and professionally.
Event Supervisor serves as the primary point of contact during events, facilitating communication between teams to maintain high-quality service and ensure client satisfaction.
This role requires hands-on leadership, attention to detail, and the ability to problem-solve in a fast-paced environment.
Event Supervisorassists in the training and mentoring of staff, ensuring consistent performance and a positive team culture.
By supporting the banquet manager and taking ownership of event logistics, the banquet supervisor plays an integral part in the success of events at Sodexo Live.
Essential ResponsibilitiesOversee and guide banquet staff during events, ensuring service standards and event timelines are met.
Coordinate with kitchen staff, event planners, and other departments to ensure seamless execution of all banquet functions.
Handle on-the-spot guest inquiries or concerns, providing solutions to maintain satisfaction and professionalism.
QualificationsPrevious experience in banquet operations or a supervisory role within the hospitality industry.
Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
Excellent problem-solving abilities and a detail-oriented approach to managing event logistics.
Flexibility to work evenings, weekends, and holidays to accommodate event schedules.
Other Requirements:Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Sodexo Live! is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Full-time Description
We are seeking a hands-on Residential Loan Servicing Supervisor to lead and actively support daily operations for residential, mortgage, and commercial loan servicing. This is a working supervisor role-you will both supervise the team and personally perform servicing tasks to ensure accurate, compliant loan servicing from setup through payoff. You will partner closely with internal teams and serve as an escalation point for complex servicing issues.
What You'll Do:
Lead & Support the Team
Supervise, coach, and train residential real estate and commercial loan servicers
Work alongside the team. Assure that processes and procedures are efficient and compliant.
Participate in hiring and performance management
Foster a collaborative, member service-focused environment
Hands-On Loan Servicing
Perform and oversee servicing for commercial loans, residential mortgages, and real estate lending products
Assist with loan setup, file maintenance, payoffs, disbursements, and GL entries
Serve as escalation point for member, borrower, and attorney questions
Compliance & Audit
Ensure commercial and residential real estate loan servicing is accurate, compliant, and audit-ready
Act as primary contact for servicing audits and reviews
Maintain procedures and incorporate regulatory or policy changes
Systems & Process Improvement
Work directly in servicing systems supporting residential and commercial real estate loans
Partner with vendors and internal teams to improve workflows and accuracy
Support servicing projects and quality improvement initiatives
Reporting & Communication
Track servicing KPIs and prepare regular reports
Identify trends or issues and recommend solutions
Communicate with members, borrowers, attorneys, vendors, and internal partners
Servicing Functions You'll Support
Review and maintain residential and commercial real estate loan files
Perform loan corrections and general ledger postings
Manage ACH and automatic payment setups
Monitor recorded mortgages and collateral documentation
Prepare payoff quotes and process discharges
Support secondary market documentation and reconciliations
Conduct quality control reviews of residential mortgage originations
Manage tax, insurance, PMI, ARM adjustments, HELOC conversions, and commercial loan recasts
Assist with member calls and servicing issues as needed
Disclaimer: This job posting provides a general overview of the position and is not intended to be a comprehensive job description listing the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
Qualifications
Strong experience in residential, commercial and real estate loan servicing
Knowledge of servicing regulations and compliance requirements
Basic understanding of general ledger accounting
Ability to balance hands-on work with supervisory responsibilities
Strong organizational, communication, and problem-solving skills
Proficiency with loan servicing systems and financial applications
Education & Experience
Experience in residential, commercial or real estate loan servicing required
1-2 years of experience in a bank or credit union
Prior lead or supervisory experience preferred
High school diploma or equivalent
Supervisory Responsibilities
Supervision of Residential Mortgage and Commercial Real Estate Loan Servicers
________________________________________________________________________________________________________________________
The pay range for this position is $29.00 to $36.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
SCU Credit Union is an equal employment opportunity employer.
Salary Description $29 - $36 per hour
$29-36 hourly 32d ago
Patient Center Supervisor (Full-Time)
Averhealth 3.8
Assistant supervisor job in Boston, MA
Male Patient Center Supervisor (Full-Time)
Pay: $25.00 per hour
At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm)
Schedules are provided approximately one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$28k-38k yearly est. 10d ago
Supervisor of Health Services (Nurse), PreK-12
Marlborough Public Schools 3.9
Assistant supervisor job in Marlborough, MA
Supervisor of Health Services (Nurse), PreK-12
Salary:
Placement on the Administrator (Unit B) Salary Schedule according to education and experience. Unit B Administrators Association Contract
Work Year:
2025/2026
12 Month/218 Days
Organizational Relationship or Line of Authority:
Works under the supervision of the Assistant Superintendent of Student Services and Equity, his/her designees and the building Principal
Summary:
To coordinate, oversee and evaluate nurses assigned to each building within the district and to act as liaison between the Office of Public Health and the Director of Student Services.
Statement of Duties:
Responsible for planning, supervising, evaluating, assigning, coordinating and reviewing the work of nurses engaged in providing nursing care to schools and on transportation for Out of District Students. This also includes reviewing the work of nurses engaged in clearing students for athletics (middle/high school level) and the work of nurses engaged in clearing students for school entrance (registration).
Directs and implements immunization regulations.
Maintains liaison with staff, Assistant Superintendent of Student Services and Equity, and the Office of Public Health
Manages the budget for the Health Services Department including the purchase of supplies for school Health Services for the district to the Assistant Superintendent for Finance and Operations.
Participates as an active member in various community health related committees as necessary to benefit the District.
Assures that appropriate screenings, e.g. vision, hearing, postural, BMI, SBIRT are administered at prescribed grade levels.
Orients newly appointed nurses to policies and practices of Marlborough Public School relative to school health services.
Facilitates meetings with nurses.
Participates in appropriate subject area committee for the purpose of curriculum review as necessary.
Assists the principal and/or Director of Student Services in interviewing and selection of candidates to fill vacancies in department/grade level as requested or as necessary.
Responsible for the Comprehensive School Health Services (CSHS Grant), to manage the budget and complete the monthly and annual reports.
Assumes other duties as may be assigned by the Building Administrators and/or the Assistant Superintendent of Student Services and Equity.
Qualifications:
Ability to work well with people and to direct, supervise, organize and motivate others to get results.
Valid Massachusetts license to practice as a Registered Nurse.
Valid Department of Elementary and Secondary Education License as a Supervisor/Director, non-core area, All Levels.
Master's Degree in relevant area.
An Equal Opportunity Employer
It is the policy of the Marlborough Public Schools not to discriminate on the basis of race, gender, religion, national origin, color, homelessness, and sexual orientation, gender identity, age or disability in its education programs, services, activities or employment practices.
$82k-110k yearly est. 4d ago
Veteran Services Supervisor - Overnight
New England Center and Home for Veterans 4.0
Assistant supervisor job in Boston, MA
Position Title: Overnight Veteran Services Supervisor Supervises: Veteran Service Representatives, Veteran Service Coordinators, Security Patrol Exemption: Non-exempt Hourly Rate: $24.00 Schedule: Friday: 11p-7a, Saturday & Sunday: 7p-7a, Monday: 11p-7a
Job Summary:
The Veteran Services Supervisor reports directly to the Director of Operations and is responsible for the management of Veteran Service Representatives and Coordinators (Dining, Logistics, Vehicles) as they perform daily assignments and tasks. The Supervisor must have the ability to communicate effectively with all other departments, providing services to Veterans, Volunteers, Employees and Visitors to the Center. This position works to ensure standardization in processes and procedures in support of the safety and security of Center staff, Veteran residents, and Visitors. The Supervisor is expected to provide coaching and feedback as well as on-going training for Veteran Services Employees as well as keeping Director of Operations and Vice President of Operations and Facilities informed of all pertinent occurrences. This position is considered Essential Personnel and may be required to work during times of inclement weather and emergencies.
Job Responsibilities:
Understand, support, and promote the Mission of the Center and Veteran Services Department.
Lead, direct, and mentor Veteran Services Personnel.
Monitor, assess, document, and review job performance with employees.
Serve as concierge for Veteran complaints and issues and seek solutions.
Support a team focused on continuous improvement.
Coordinate and disseminate schedules to ensure appropriate staffing availability to meet all shift commitments.
Ensure a safe, secure environment which allows for the privacy, dignity and well-being of Veteran Residents.
In tandem with the Director of Operations, ensure the onboarding and training of new employees.
Coordinate transportation as requested and required.
Document, attend, and supervise medical, fire or police incidents and events; provide emergent mediation as required.
Initiate daily bed checks and census, as appropriate.
Assist in maintaining order and cleanliness of the transitional housing areas and the general facility.
Properly document all administrative information and ensure the highest standard of Veteran confidentiality is maintained.
Enforce all safety regulations and immediately address any safety hazards.
Keep the Director of Operations informed of all pertinent occurrences.
Ensure safety, fire and security tours are performed on a regular basis.
Attend to the needs of all those who frequent or telephone the Center, a model of "Respect, Excellence, Partnership
Other duties, as assigned.
Qualifications
Required Qualifications:
Self-motivated leader with the ability to function in a fast-paced environment without supervision.
Able to handle multiple complex tasks and priorities.
Excellent interpersonal skills (oral, written and presentation) needed to interact with all levels of internal personnel and external entities including management, visitors, employees and Veterans.
Strong analytical and investigative skills and being able to resolve Veteran conflicts.
High School Diploma or Equivalency.
CPR certified and CPI training are preferred.
Customer service experience required.
Essential Functions:
Basic computer skills, including email and familiarity with internet.
Dedicated team player and comfortable working in an open, highly collaborative, diverse environment with the willingness and desire to learn and grow within the organization.
Committed to a strong customer service philosophy.
Operate a combination radio and cellular telephone.
Navigate ten flights of stairs.
Lift or push weights up to fifty pounds.
How much does an assistant supervisor earn in Cranston, RI?
The average assistant supervisor in Cranston, RI earns between $31,000 and $63,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Cranston, RI