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Assistant supervisor jobs in West Des Moines, IA - 66 jobs

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  • Assistant Supervisor, Mechanical/Electrical

    Des Moines Area Community College 4.2company rating

    Assistant supervisor job in Des Moines, IA

    Assist the Supervisor, Mechanical/Electrical in managing and supervising the Mechanical/Electrical Technicians and Automation System Technicians for all campuses. Respond to emergencies; troubleshoot malfunctions; perform complex diagnostic and repair service.
    $32k-37k yearly est. 16d ago
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  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Assistant supervisor job in Des Moines, IA

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $111.4k-189.7k yearly 12d ago
  • Claims Administration Support Supervisor

    Farm Bureau Financial Services 4.5company rating

    Assistant supervisor job in West Des Moines, IA

    Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What you'll do: * Monitor, provide input, and assist with the resolution of glass and emergency roadside assistance claims. * Maintain ongoing personal contact and provide leadership and management for the Claims Shared Services Support personnel. * Ensure claims are settled in accordance with regulations by keeping current with existing and pending claims precedents and legislation for all states. * Overseeing that work is properly assigned, adequate reserves are maintained, and that files meet or exceed claims best practices. * Oversee all staff development aspects including the selection, training/development, disciplining/performance reviews, salary administration, referring employee complaints, controlling workflow, motivation of employees, and assigned budget activities. * Audit department files to ensure proper procedures have been followed, claims have been processed timely and individual goals attained. * Respond to inquiries and concerns from policyholders, agents, regulatory agencies and the general public regarding claims matters with the support department. What it takes to join our team: * College degree or equivalent plus five years of relevant experience required. * Previous management experience preferred. * Progress toward or completion of Associate in Claims (AIC) or Senior Claims Law Associate (SCLA) designation preferred. * Must have strong knowledge of tort law. * Analytical, problem solving and organizational skills. What we offer: * Health / Vision/ Dental insurance * 401K with match * Life and Disability insurance * PTO / paid holidays / volunteer time off * On-site Wellness facility with fitness classes Farm Bureau… where the grass is really greener. Work Authorization/Sponsorship: Currently, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.
    $44k-58k yearly est. 18d ago
  • Supervisor, Dental Provider Services

    Molina Healthcare 4.4company rating

    Assistant supervisor job in Des Moines, IA

    is March 2026.** Leads and supervises team responsible for enterprise network management and operations activities including network development, network adequacy, and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. **JOB QUALIFICATIONS** **Job Duties:** - Oversees national Molina network management and operations function and team. Responsible for the daily operations of the department, including leading and supporting various enterprise-wide provider services activities including education, outreach and resolving provider inquiries. - Develops and deploys strategic network planning tools to drive provider services and contracting strategy across the enterprise. - Facilitates strategic planning and documentation of network management standards and processes. - Develops standards and resources to help Molina health plans successfully develop and refine cost-effective and high-quality strategic provider networks, establishing both internal and external long-term partnerships. - Collaborates with health plan network leadership and operations teams and functional business unit stakeholders to lead and/or support various provider services functions and strategic initiatives with an emphasis on developing and implementing standards, resources, tools and best practices sharing across the organization. - Develops and deploys strategic network planning tools to drive provider services and contracting strategies across the organization; facilitates planning and documentation of network management standards and processes for all line of business. - Oversees national network management and operations provider contracting strategies - identifying specialties and geographic locations to concentrate resources for purposes of establishing a sufficient network of participating providers to serve the health care needs of Molina members. - Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. - Assists with ongoing enterprise-wide provider network development and the education of contracted network providers regarding various health plan procedures and claims payment policies. - Develops and implements tracking tools to ensure timely issue resolution and compliance with all network-related standards. - Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g. claims and encounter data, eligibility, reimbursement, and provider website). - Serves as a resource to support health plam initiatives and help ensure regulatory requirements and strategic goals are realized. - Ensures appropriate cross-departmental communication of provider network initiatives and contracted network provider issues. - Designs and implements enterprise-wide programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and health plans. - Develops and implements enterprise-wide strategies to increase provider engagement in Healthcare Effectiveness Data Information Set (HEDIS) and quality initiatives. - Provides matrixed team support including: new markets provider/contract support services, resolution support, and national contract management support services. - Builds, drafts and/or performs provider communications, training and education programs for internal staff, external providers, and other stakeholders. - Develops and implements strategies to reduce member access grievances with contracted enterprise providers. - Engages enterprise-wide contracted network providers regarding cost-control initiatives, medical cost ratio (MCR), non-emergent utilization, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) to positively influence future trends. - Ensures compliance with applicable company/plan business requirements including state/federal statutes, government sponsored program requirements, and network access standards. - Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration. **Job Requirements:** - At least 5 years of provider services experience, including experience supporting individual/group providers, hospitals, integrated delivery systems, and ancillary providers with Medicaid, Medicare, and or Marketplace products, or equivalent combination of relevant education and experience. - Understanding of the health care delivery system, including government-sponsored health plans. - Experience with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. - Previous experience with community agencies and providers. - Organizational skills and attention to detail. - Ability to manage multiple tasks and deadlines effectively. - Interpersonal skills, including ability to interface with providers and medical office staff. - Experience with preparing and presenting formal presentations. - Project management experience. - Ability to work in a cross-functional highly matrixed organization. - Effective verbal and written communication skills. - Microsoft Office suite and applicable software programs proficiency. **Preferred Qualifications:** - Management/leadership experience. - Contract negotiation experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
    $80.2k-128.5k yearly 17d ago
  • Team Lead, Member Services

    Rxbenefits 4.5company rating

    Assistant supervisor job in Des Moines, IA

    **Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $56.8k-71k yearly 18d ago
  • Supervisor Courier Services

    Regional Health Services of Howard County 4.7company rating

    Assistant supervisor job in Des Moines, IA

    As a Supervisor Courier Services, you will plan, organize, and supervise the daily operations of courier services for the hospital, clinics, and other ancillary areas for the transport of laboratory specimens, mail, pharmaceuticals, and other supplies. * Oversees the daily operations of couriers to provide all hospital specimen and supply transport services. * Responsible for 20 FTE to provide coordinated services within the state of Iowa, making over 200 stops per day. * Keeps abreast of DOT standards for specimen and chemical transport. * Ensures all deliveries are accounted for to ensure sensitive specimens/supplies are promptly delivered to appropriate location(s). * Schedules staff to ensure appropriate coverage. Monitors and adjusts staffing appropriate to the workflow. * Reviews courier logistical software to ensure timeliness and accuracy of courier pick-ups. * Has direct responsibility to administrate software changes related to courier routes, vehicles, and client supply management to optimize workflows and minimize costs. * Communicates with clients and laboratory staff (outreach, client services, processing) to ensure client satisfaction. * Conducts interviews and hiring process for staff in the areas of responsibility. * Conducts daily huddles and regularly scheduled staff meetings to disseminate information and receive feedback. * Develops and maintains orientation/competency materials. Coordinates completion of staff orientation/training. * Ensures standardized policies and practices are in place and documented. * Ensures regulatory compliance with hospital and laboratory regulatory and accrediting agencies. * Supports and utilizes LEAN principles/productivity standards. Contributes to the formation of vision, policies, standards, and culture. * Completes performance evaluations for direct report personnel. * Performs disciplinary action when indicated. * Responsible for courier logistical software maintenance and operation. * Responsible for coding invoices for payment. * Assists with the development of budget, business plans, and evaluates capital equipment needs in consultation with the Laboratory Director. * Develops and maintains quality management systems and performance improvement initiatives appropriate to the areas of responsibility. Coordinates and facilitates the change process. * Assists in the formulation and implementation of department goals. * Assist in fleet management. * Responsible for purchasing supplies and equipment. General Requirements: * Previous experience with direct supervision, logistics, and/or laboratory experience; preferred. * Valid Driver's/Chauffeurs License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law. * Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire. Education: * Bachelor's degree preferred. Associates degree required. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $46k-61k yearly est. 6d ago
  • Service Center Supervisor - Des Moines, IA

    Vertiv Holdings, LLC 4.5company rating

    Assistant supervisor job in Des Moines, IA

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Service Center Supervisor is responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CE's) and technicians (FST's). * Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area. * Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. * Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising "turnkey" projects, detailed power survey and other types of electrical consultation. * Instrumental in developing tests and inspections in new areas of field services. * Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing. * Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. * Actively involved client interface and business development activities. Supervisory Responsibilities 4-6 Service Center Field Service Engineers (CE's) and/or Field Service Technicians (FST's) Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. * Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. * Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. * Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. * Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience. * Factory certified on Core Vertiv (Liebert) UPS and related critical infrastructure products. * Possess a working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. * Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures * Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. * Must be able to read and interpret electrical one-line diagrams and circuit flow diagrams * Ability to give technical assistance via the telephone to internal or external customers on a regular basis * Provide on-site customer consultation, must be able to present themselves as an expert in the field * Expert analytical, problem-solving, and communication skills (verbal and written) required. * Able to manage customer expectations during stressful situations * A high degree of communication, supervisory, organizational and management skills are required. * A good theoretical background and strong management skills are necessary. * Communicate effectively, in writing and verbally, with clients, peers and management. * Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. * Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. * Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town and international travel of up to several weeks. * Valid Driver's License * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. * Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
    $26k-39k yearly est. Auto-Apply 4d ago
  • Supervisor, Customer Success Team

    Coinbase 4.2company rating

    Assistant supervisor job in Des Moines, IA

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 (will not initially be sponsoring licenses) * FINRA License 24 OR 9 AND 10 (will not initially be sponsoring licenses) * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. *NOTE*: This posting is for a remote Customer Success Supervisor role. We also have an in-office opportunity in Charlotte, NC. The Charlotte-based position requires*being onsite*; relocation assistance is available Job #: P73431 *Pay Transparency Notice*: Depending on your work location, the target annual *base *salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $46k-81k yearly est. 5d ago
  • Stocking Team Supervisor

    Walmart 4.6company rating

    Assistant supervisor job in Ankeny, IA

    Hourly Wage: **$20.5 - $33.5 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #892** 1002 SE NATIONAL DR, ANKENY, IA, 50021, US Job Overview Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the backroom. Stocking associates must be able to lift heavy objects in excess of 50 pounds. Ability to operate heavy machinery such as forklifts may also be necessary. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $20.5-33.5 hourly 60d+ ago
  • Supervisor - Plant Services - 117

    Iowa State University 4.6company rating

    Assistant supervisor job in Ames, IA

    Position Title:Supervisor - Plant Services - 117Job Group:MeritRequired Minimum Qualifications:• Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license.Special Required QualificationsValid U.S. Driver's LicensePreferred Qualifications:Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. Provide on-call leadership by responding to emergencies and service needs during assigned rotations. Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule Monday - Friday | 7:00 a.m. - 4:00 p.m. On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get Insurance benefits beginning on your first day, with timely enrollment Retirement benefits with strong university contributions Paid vacation, sick leave, and holiday pay Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. Maintains accurate records, including time records, work schedules, and charges. Verifies and approves materials requisitioned by employees. Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. Interviews and effectively recommends hiring. Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. Trains and orients new employees; may conduct formal training. Reviews and keeps informed of new developments and techniques within area. Assist in preparing job cost estimates. Serves as first step in grievance procedure. Maintains and enforces prescribed safety standards. Performs the duties and responsibilities of the craft supervised as required and in emergency situations. Monitors equipment maintenance schedules and assigns maintenance when required. Orders repairs and parts when necessary. Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities Ability to maintain effective working relationships with others. Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. Ability to measure and evaluate employee performance and conduct reviews. Ability to interpret and explain policies, procedures, rules, and regulations. Ability to communicate orally and in writing. Knowledge of appropriate interviewing techniques. Knowledge of and ability to enforce safety standards. Ability to accurately maintain a system of records. Knowledge of the principles, methods, and techniques used in the trade supervised. Knowledge of building costs. Knowledge of purchasing policies and procurement practices. Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:17Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date:January 14, 2026Posting Close Date:January 25, 2026Job Requisition Number:R18432
    $37k-49k yearly est. Auto-Apply 12d ago
  • Human Services Supervisor

    Imagine The Possibilities 3.0company rating

    Assistant supervisor job in Winterset, IA

    **Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know Were For You: We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered. Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own. Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: Were there for you through all lifes ups and downs. RequiredPreferredJob Industries Social Services
    $22.6 hourly 60d+ ago
  • Supervisor Nursing Services-Surgery-Methodist

    Unitypoint Health 4.4company rating

    Assistant supervisor job in Des Moines, IA

    Nursing Leadership Opportunity! Now offering a $10,000 New Hire Sign-on Bonus for Full Time. Relocation bonus of $10,000 for Full Time if relocating more than 50 miles! Lead Surgical Excellence at Iowa Methodist Medical Center Join UnityPoint Health - Des Moines as a Nursing Supervisor in our Operating Room, where you'll provide leadership and support to a highly skilled surgical services team. Shift: Monday-Friday | Variable shifts: 6:30 AM-4:30 PM and 10:30 AM-9:00 PM In this role, you'll help manage day-to-day operations in a Level One Trauma Center with 16 OR suites offering a full spectrum of surgical services-including cardiac, transplant, orthopedics, plastics, general surgery, pediatrics, neurosurgery, urology, gynecology, ENT, and vascular surgery. You'll supervise and develop staff while ensuring quality, cost-effective care for perioperative patients of all ages, from neonates to geriatrics. If you're ready to lead in a fast-paced, collaborative environment and make an impact on patient outcomes, we'd love to have you on our team. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Manages daily operations of patient care. Contributes to the maintenance of high quality, cost effective services consistent with the needs of the users and the hospital's budgetary guidelines. Provides clinical leadership by directing, coordinating and delegating patient care in an organized manner, allowing for flexibility. Collaborates with physicians and other health care team members to achieve optimal patient outcomes. Remains competent and available to participate in patient care pertinent to clinical specialty. Demonstrates personal and professional growth and promotes the same among team members. Maintains awareness of applicable laws and/or regulations affecting patient care. Remains current on law/regulation changes, recognizes implications to the organization and recommends courses of action to ensure compliance. Assists in the development of policy/procedure and guidelines for safe, efficient operation of the department as needed. Assists in developing annual budget and takes appropriate action when appropriate to maintain control of department financial resources. Implements evidence based practice strategies to meet the patient care needs. Assists in the achievement of quality improvement objectives and takes necessary modifications for attainment of goals. Interviews, orients, trains, schedules, evaluates, disciplines, and terminates staff with appropriate input. Demonstrates the ability to fairly and consistently interpret, apply and follow personnel policies/procedures. Is able to instruct and lead the staff so that a high level of productivity is maintained, intervening when necessary to problem solve. Qualifications Education: Bachelor's Degree Experience: One year experience as a registered nurse License(s)/Certifications: Current Iowa License as a registered nurse Current BCLS certification #DM123
    $36k-47k yearly est. Auto-Apply 60d+ ago
  • Adventureland Park - Park Services Supervisor

    Herschend 4.3company rating

    Assistant supervisor job in Altoona, IA

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Park Services Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for hiring, scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. We are currently looking for a: Adventureland Park - Park Services Supervisor Roles & Responsibilities: Supervisory Duties: Supervise the daily operations of the Park Services team and any other assigned departments Lead by example, attitude, and as a representation of Adventureland's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Iowa law Assist with team scheduling and timekeeping activities Departmental Duties: Ensure that the daily cleaning/nightly cleaning protocols are being completed according to Park standards Audit restrooms, eating areas, and overall park cleanliness Perform whatever duties are necessary to ensure park cleanliness Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.) Maintain records of all work completed and safety inspections Maintain high standards of performance for all assigned areas of responsibility Ensure compliance with all OSHA, DEP, ADA, and other applicable standards and state/local regulations. Ensure that all hosts have necessary supplies to successfully perform duties Address any escalated guest concerns and criticisms with a high degree of professionalism and propose solutions to deescalate the situation. Courteously resolve guest questions and concerns, and assist with lost children Ensure hosts have necessary supplies to perform duties All other duties and special projects assigned by leadership Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Education and Experience: High School education preferred; equivalent work experience will be considered 2+ years of previous Park Service, grounds, or housekeeping work experience desired 1+ year of previous supervisory experience Requirements: Must be at least 18 years of age to comply with Iowa Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays, open to close Must possess a valid driver's license and a good driving record Ability to safely and efficiently operate motorized vehicles and equipment Ability to comply with all uniform policies Must possess strong attention to detail and desire to keep park clean and presentable Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Physical Requirements: Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time Ability to remain on feet for majority of the workday Ability to remain sedentary for periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more Ability to consistently use hands to grasp, control, move objects/tools Ability to see details of objects that are more than a few feet away Working Conditions: Frequent exposure to all outdoor and indoor areas of the park Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals Subject to bloodborne pathogens; Proper PPE is required in these situations. Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Adventureland Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Adventureland Theme Park/Waterpark and select parks on your days off Invitations to exclusive company-sponsored host events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today! Do not miss the chance to spark your career now! Do not miss the chance to spark your career now!
    $26k-36k yearly est. Auto-Apply 16d ago
  • Supervisor, Dental Provider Services

    Molina Healthcare Inc. 4.4company rating

    Assistant supervisor job in Des Moines, IA

    is March 2026. Leads and supervises team responsible for enterprise network management and operations activities including network development, network adequacy, and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. JOB QUALIFICATIONS Job Duties: * Oversees national Molina network management and operations function and team. Responsible for the daily operations of the department, including leading and supporting various enterprise-wide provider services activities including education, outreach and resolving provider inquiries. * Develops and deploys strategic network planning tools to drive provider services and contracting strategy across the enterprise. * Facilitates strategic planning and documentation of network management standards and processes. * Develops standards and resources to help Molina health plans successfully develop and refine cost-effective and high-quality strategic provider networks, establishing both internal and external long-term partnerships. * Collaborates with health plan network leadership and operations teams and functional business unit stakeholders to lead and/or support various provider services functions and strategic initiatives with an emphasis on developing and implementing standards, resources, tools and best practices sharing across the organization. * Develops and deploys strategic network planning tools to drive provider services and contracting strategies across the organization; facilitates planning and documentation of network management standards and processes for all line of business. * Oversees national network management and operations provider contracting strategies - identifying specialties and geographic locations to concentrate resources for purposes of establishing a sufficient network of participating providers to serve the health care needs of Molina members. * Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. * Assists with ongoing enterprise-wide provider network development and the education of contracted network providers regarding various health plan procedures and claims payment policies. * Develops and implements tracking tools to ensure timely issue resolution and compliance with all network-related standards. * Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g. claims and encounter data, eligibility, reimbursement, and provider website). * Serves as a resource to support health plam initiatives and help ensure regulatory requirements and strategic goals are realized. * Ensures appropriate cross-departmental communication of provider network initiatives and contracted network provider issues. * Designs and implements enterprise-wide programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and health plans. * Develops and implements enterprise-wide strategies to increase provider engagement in Healthcare Effectiveness Data Information Set (HEDIS) and quality initiatives. * Provides matrixed team support including: new markets provider/contract support services, resolution support, and national contract management support services. * Builds, drafts and/or performs provider communications, training and education programs for internal staff, external providers, and other stakeholders. * Develops and implements strategies to reduce member access grievances with contracted enterprise providers. * Engages enterprise-wide contracted network providers regarding cost-control initiatives, medical cost ratio (MCR), non-emergent utilization, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) to positively influence future trends. * Ensures compliance with applicable company/plan business requirements including state/federal statutes, government sponsored program requirements, and network access standards. * Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration. Job Requirements: * At least 5 years of provider services experience, including experience supporting individual/group providers, hospitals, integrated delivery systems, and ancillary providers with Medicaid, Medicare, and or Marketplace products, or equivalent combination of relevant education and experience. * Understanding of the health care delivery system, including government-sponsored health plans. * Experience with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. * Previous experience with community agencies and providers. * Organizational skills and attention to detail. * Ability to manage multiple tasks and deadlines effectively. * Interpersonal skills, including ability to interface with providers and medical office staff. * Experience with preparing and presenting formal presentations. * Project management experience. * Ability to work in a cross-functional highly matrixed organization. * Effective verbal and written communication skills. * Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications: * Management/leadership experience. * Contract negotiation experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $80.2k-128.5k yearly 18d ago
  • Service Center Supervisor - Des Moines, IA

    Vertiv 4.5company rating

    Assistant supervisor job in Des Moines, IA

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Service Center Supervisor is responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CE's) and technicians (FST's). Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area. Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising “turnkey” projects, detailed power survey and other types of electrical consultation. Instrumental in developing tests and inspections in new areas of field services. Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing. Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. Actively involved client interface and business development activities. Supervisory Responsibilities 4-6 Service Center Field Service Engineers (CE's) and/or Field Service Technicians (FST's) Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience. Factory certified on Core Vertiv (Liebert) UPS and related critical infrastructure products. Possess a working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. Must be able to read and interpret electrical one-line diagrams and circuit flow diagrams Ability to give technical assistance via the telephone to internal or external customers on a regular basis Provide on-site customer consultation, must be able to present themselves as an expert in the field Expert analytical, problem-solving, and communication skills (verbal and written) required. Able to manage customer expectations during stressful situations A high degree of communication, supervisory, organizational and management skills are required. A good theoretical background and strong management skills are necessary. Communicate effectively, in writing and verbally, with clients, peers and management. Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town and international travel of up to several weeks. Valid Driver's License Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
    $26k-39k yearly est. Auto-Apply 5d ago
  • Supervisor - Plant Services - 117

    Iowa State University 4.6company rating

    Assistant supervisor job in Ames, IA

    Supervisor - Plant Services - 117 Job Group: Merit Required Minimum Qualifications: * Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license. Special Required Qualifications Valid U.S. Driver's License Preferred Qualifications: Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do * Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. * Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. * Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. * Provide on-call leadership by responding to emergencies and service needs during assigned rotations. * Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. * Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. * Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. * Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. * Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule * Monday - Friday | 7:00 a.m. - 4:00 p.m. * On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get * Insurance benefits beginning on your first day, with timely enrollment * Retirement benefits with strong university contributions * Paid vacation, sick leave, and holiday pay * Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities * Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. * Maintains accurate records, including time records, work schedules, and charges. * Verifies and approves materials requisitioned by employees. * Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. * Interviews and effectively recommends hiring. * Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. * Trains and orients new employees; may conduct formal training. * Reviews and keeps informed of new developments and techniques within area. * Assist in preparing job cost estimates. * Serves as first step in grievance procedure. * Maintains and enforces prescribed safety standards. * Performs the duties and responsibilities of the craft supervised as required and in emergency situations. * Monitors equipment maintenance schedules and assigns maintenance when required. * Orders repairs and parts when necessary. * Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities * Ability to maintain effective working relationships with others. * Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. * Ability to measure and evaluate employee performance and conduct reviews. * Ability to interpret and explain policies, procedures, rules, and regulations. * Ability to communicate orally and in writing. * Knowledge of appropriate interviewing techniques. * Knowledge of and ability to enforce safety standards. * Ability to accurately maintain a system of records. * Knowledge of the principles, methods, and techniques used in the trade supervised. * Knowledge of building costs. * Knowledge of purchasing policies and procurement practices. * Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. * Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. * Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: 17 Application Instructions: To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: * Retirement benefits including defined benefit and defined contribution plans * Generous vacation, holiday and sick time and leave plans * Onsite childcare (Ames, Iowa) * Life insurance and long-term disability * Flexible Spending Accounts * Various voluntary benefits and discounts * Employee Assistance Program * Wellbeing program Original Posting Date: January 14, 2026 Posting Close Date: January 25, 2026 Job Requisition Number: R18432
    $37k-49k yearly est. Auto-Apply 12d ago
  • Apparel Team Supervisor

    Walmart 4.6company rating

    Assistant supervisor job in Ames, IA

    Hourly Wage: **$21 - $34 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #749** 3105 GRAND AVE, AMES, IA, 50010, US Job Overview Apparel associates greet customers on the salesfloor, offer them assistance and recommend merchandise based on the customer's wants and needs. After moving incoming merchandise out to the salesfloor, they ensure the clothing racks, tables and displays are maintained and in proper order throughout the day. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $21-34 hourly 60d+ ago
  • Supervisor Nursing Services-N3 Cardiology-Methodist

    Unitypoint Health 4.4company rating

    Assistant supervisor job in Des Moines, IA

    * Area of Interest: Leadership - Nursing * FTE/Hours per pay period: 1.0 * Department: Cardiology N3- Meth * Shift: varies * Job ID: 174842 Lead with Heart on North 3 - Cardiology Nursing Supervisor Now offering a $10,000 New Hire Sign-on Bonus for Full Time. Relocation bonus of $10,000 for Full Time if relocating more than 50 miles! Are you ready to take your nursing career to the next level? Join our North 3 Cardiology team, a 24-bed post-surgical cardiac and vascular unit where every day brings the opportunity to make a real difference. What makes North 3 special? We care for a wide range of cardiac patients, including: * Cardiothoracic and cardiovascular surgery patients * MI (Myocardial Infarction) patients * Patients who require telemetry monitoring * PTCA (Percutaneous Transluminal Coronary Angioplasty) recovery patients Make an impact where it matters most-apply today and help us deliver exceptional care to every patient, every time. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: * Expect paid time off, parental leave, 401K matching and an employee recognition program. * Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. * Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities * Manages daily operations of patient care. Contributes to the maintenance of high quality, cost effective services consistent with the needs of the users and the hospital's budgetary guidelines. * Provides clinical leadership by directing, coordinating and delegating patient care in an organized manner, allowing for flexibility. * Remains competent and available to participate in patient care pertinent to clinical specialty. * Maintains awareness of applicable laws and/or regulations affecting patient care. Remains current on law/regulation changes, recognizes implications to the organization and recommends courses of action to ensure compliance. * Assists in the development of policy/procedure and guidelines for safe, efficient operation of the department as needed. * Assists in developing annual budget and takes appropriate action when appropriate to maintain control of department financial resources. * Implements evidence-based practice strategies to meet the patient care needs. Assists in the achievement of quality improvement objectives and takes necessary modifications for attainment of goals. * Participates in interviews, coaching and evaluation of team member performance with appropriate input. Demonstrates the ability to fairly and consistently interpret, apply and follow HR policies/procedures. * Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area). * Supervises, supports, evaluates and guides staff providing appropriate input for job performance. * Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately. Qualifications Education: * Bachelor's Degree Experience: * One year experience as a registered nurse License(s)/Certifications: * Current Iowa License as a registered nurse
    $36k-47k yearly est. Auto-Apply 46d ago
  • Home & Community Based Services Supervisor

    Imagine The Possibilities 3.0company rating

    Assistant supervisor job in Winterset, IA

    **Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: This position requires you to be at least 18 years of age. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. **Work Authorization: Candidates must be able to work in the U.S. without sponsorship** Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment.? Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
    $22.6 hourly 2d ago
  • Adventureland Park - Aquatics Senior Supervisor

    Herschend 4.3company rating

    Assistant supervisor job in Altoona, IA

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Aquatic Operations Senior Supervisor will assist in the supervision of the aquatics Lifeguards working throughout the waterpark. This position directly supports park leadership with efficient operation of the department which provides a positive guest experience. We are currently looking for a: Adventureland Park - Aquatics Senior Supervisor Roles & Responsibilities: Supervisory Duties: Supervise the daily operations of the park operations team and any other assigned departments Lead by example, attitude, and as a representation of Adventureland's core values Inspire operators by creating a positive and energetic atmosphere where safety and guest satisfaction are top priorities Act as an approachable mentor and coach to all assigned Lifeguards Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all assigned park operations positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, ride operations, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Iowa law Assist with team scheduling and timekeeping activities Departmental Duties: Maintain a comprehensive knowledge of park attractions and safety procedures, assisting or operating rides and maintaining a safe aquatic environment when necessary. Listen to guest feedback and complaints, communicating them to the respective department managers. Provide coverage for Lifeguards breaks and monitor communication channels for additional assistance. Provide direct support to Lifeguards by conducting rounds throughout the park to address their needs. Enforce Park policies, restrictions, and recommendations to ensure guest safety. Remain calm and composed during emergency situations, exuding professionalism while adhering to all standard operating procedures. Maintain constant vigilance to proactively identify potential hazards and informs park leadership of any concerns Protect guest belongings, handle lost and found items and cooperate with other departments to enhance the guest experience. Promptly notify security or park operators of any injuries or emergencies. Conduct audits of Lifeguards to ensure safe operations and fulfill additional duties as assigned. All other duties assigned by leadership Education and Experience: No education requirements for this position 2-3 years of previous work experience in the Rides or Aquatics departments is required. Previous ride operation experience from other Amusement/Theme Park employers will also be considered. 2+ years of previous supervisory experience preferred Must hold or be willing to quickly obtain Jeff Ellis and Associates Lifeguard Instructor Certification Certification in advanced Cardiopulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 1 month of employment; Must keep certification current Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with Iowa Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays, open to close Must have reliable transportation to and from your scheduled shift Must possess a valid driver's license and a good driving record Ability to comply with all uniform policies Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Must possess a safety-oriented mindset and be fully committed to enforcing all DOSH, Ellis, and all other regulations, policies, and procedures Ability to inspire, motivate, and successfully lead a large number of Lifeguards Must be able to speak with guests directly when other operations leadership is not available Ability to handle high-pressure situations, meet the demands of constant deadlines, and coordinate multiple priorities in a dynamic environment. Must possess strong written and verbal communication skills Ability to follow direction, multi-task, and work as part of a fast-paced team Physical Requirements: Ability to stand, walk, and remain on feet for majority of the workday Ability to remain sedentary for periods of time, while using a computer Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders Must be able to meet all program requirements and successfully pass the Ellis & Associates lifeguard training program Ability to aid and physically move guests of varying heights and weights Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more Ability to climb or descend stairs for some of the rides and attractions environments Working Conditions: This role will predominantly be based outdoors in the park environment Frequent exposure to water of varying depths and pool chemicals Constant exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments Team member benefits: Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Adventureland Park Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Adventureland Theme Park/Waterpark and select parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today! Do not miss the chance to spark your career now!
    $18k-27k yearly est. Auto-Apply 42d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in West Des Moines, IA?

The average assistant supervisor in West Des Moines, IA earns between $26,000 and $47,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in West Des Moines, IA

$35,000

What are the biggest employers of Assistant Supervisors in West Des Moines, IA?

The biggest employers of Assistant Supervisors in West Des Moines, IA are:
  1. Des Moines Area Community College
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