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Automobile service advisor full time jobs - 97 jobs
Customer Service Advisor Float - Mentor - Mentor, OH
Wesbanco Bank Inc.
North Canton, OH
Back Customer Service Advisor Float - Mentor #22-7922 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be housed of the Mentor Banking Center and will floating between Mentor, Chardon, Beldon and Avon Banking Centers. Market Cleveland Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Avon, Ohio, United StatesNorth Canton, Ohio, United StatesChardon, Ohio, United StatesMentor, Ohio, United States$31k-36k yearly est. 5d agoAutomotive Service Advisor - On-Site at our Dublin, Sawmill Location
ER Autocare
Dublin, OH
Full-Time Automotive Service Advisor at our Sawmill location! Are you a skilled service advisor with the knowledge and passion for automobiles and exceptional customer service? Join ER Autocare as a Full-Time Automotive Service Advisor at one of our four locations! In this exciting opportunity you will manage on-site customer calls, scheduling appointments, and driving service sales at one of our four Columbus-area locations. Compensation & Schedule: Expected earnings: $75,000 - $100,000 annually (includes hourly pay, overtime, and performance incentives) Work Schedule: 42-45 hours per week, Monday through Friday, 7:00 AM - 5:30 PM No weekends - enjoy a healthy work-life balance! Expectations: Handle incoming service calls, providing professional, knowledgeable assistance Schedule service appointments and manage shop capacity Make outbound calls to follow up on declined services within 48-72 hours to drive additional sales Leverage service systems to access customer information, service history, and updates Maintain a strong focus on Google reviews and ratings - all locations currently hold a 4.6+ rating Serve as a key driver of the customer pipeline, ensuring a steady flow of appointments Maintain a professional demeanor and strong customer focus throughout every interaction Qualifications: Automotive Service Advisor experience with proven ability to communicate effectively with customers about vehicle needs and service options Strong sales skills with the ability to up-sell services and close follow-up opportunities Highly organized, able to manage multiple locations' schedules and priorities Comfortable making both inbound and outbound calls in a fast-paced environment Detail-oriented with strong follow-through to ensure customer satisfaction and repeat business Why ER Autocare? We are a leading automotive repair company with four high-volume locations around Columbus, Ohio. We pride ourselves on providing an upscale auto repair experience and are known as "Masters of Our Craft." With this new centralized customer contact center role, you'll play a critical part in delivering consistent, high-quality service and ensuring customers receive the attention and expertise they deserve. Benefits Offered: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Long-Term Disability. Apply Today Ready to take the next step in your automotive career? Apply Now and join the team that's redefining the auto repair experience!$75k-100k yearly 60d+ agoCustomer Service Advisor- 809
Tupeloms
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only$28k-35k yearly est. 19m agoService Advisor - Columbus
Buckeye Complete Auto
Columbus, OH
Service Advisor - Columbus, OH Full-Time | Monday - Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop-we're a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. We're looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hours-work-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operations-everyone pitches in where needed! What We're Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid driver's license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a job-it's a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you're driven, solution-focused, and ready to make an impact, apply today.$60k yearly 60d+ agoService Advisor
Freedomroads
Sunbury, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.$50k-75k yearly Auto-Apply 20d agoFamily Service Advisor
Fidelity Memorial Group Corp
Cincinnati, OH
We are looking for a driven and personable business professional to join our team! If you have sales experience, and you're compassionate, energetic, service-minded, and ambitious, this is a perfect opportunity for you. You would be responsible for helping families with their end-of-life services. This opportunity will provide you with the ability to work in a meaningful career while experiencing an increased earning opportunity. The ideal candidate will be a proficient, self-motivated, and committed professional looking for a position helping families within our local community. We offer structured training using a proven sales system, meaning you'll have significant income potential and a long-term career. Qualified Candidates: Excellent people and customer service skills Strong organizational and multitasking skills 2+ years in a sales position Review contracts for accuracy and completeness Help families with compassion and escalate to the cemetery sales manager as appropriate Follow sales initiatives and work with fellow team members to achieve goals Benefits Medical, dental, and vision coverage. Employer pays 50% of medical. Flexibile spending account (FSA) for all employees Employee assistance program (EAP) with employee discounts 401k with company match up to 6% after vesting period Job Type: Full-time, Non-Exempt Pay: When meeting sales goals, counselors are expected to earn between $60,000.00-$100,000 per year. Pay is hourly plus commissions Schedule: Monday to Friday with weekend rotations License/Certification: Clean background to obtain cemetery sales license (OH)$60k-100k yearly 60d+ agoAutomotive Service Advisor
Ricart Automotive
Dublin, OH
Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation Why You'll Like This Job If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department. No high-pressure sales - just excellent service and clear communication. What You'll Do Greet customers and check vehicles in for service Listen to concerns and recommend needed maintenance and repairs Communicate with technicians regarding vehicle status Provide accurate estimates and timelines Keep customers informed throughout the service process Build long-term customer relationships What We're Looking For Customer service or advisor experience preferred Automotive service advisor experience is a plus (but not required) Strong communication and organization skills Reliable attendance and professional attitude Ability to multitask in a busy environment Valid driver's license and ability to meet required MVR standards What We Offer $65,000-$110,000 annual earning potential Commission guarantee during training Paid training and onboarding support Medical, dental, vision, and 401(k) Paid time off and holidays Employee discounts on vehicles and service Career growth within a well-established dealership group$39k-48k yearly est. Auto-Apply 7d agoInternal Service Advisor
Serpentini Automotive Group
Willoughby Hills, OH
We are seeking a highly motivated and dedicated individual to join our team as an Internal Service Advisor at Serpentini Chevrolet of Willoughby Hills. This is a full-time position in the auto industry that requires exceptional customer service skills. As an Internal Service Advisor, you will serve as the primary point of contact for our used car department and assist them with scheduling and coordinating all in stock preowned vehicle service needs. Your primary focus will be on providing outstanding customer service and ensuring the highest level of satisfaction for our customers and used car department. Compensation & Benefits: - Competitive salary based on experience and skills - Comprehensive benefits package including health, dental, and vision insurance - Paid time off and vacation days - Ongoing training and development opportunities - Employee discounts on vehicle purchases, parts, and services Responsibilities: - Serve as the primary point of contact for our used car department, both in person and over the phone - Schedule and coordinate appointments for vehicle maintenance and repairs - Greet customers and gather necessary information about their vehicle concerns - Provide accurate and timely estimates for services and repairs - Communicate with used car department throughout the service process, providing updates and recommendations as needed - Track repairs and maintenance services to ensure timely completion - Collect payment from customers and process transactions accurately - Maintain a strong knowledge of our vehicles, services, and promotions to best assist the used car department - Assist with maintaining a clean and organized service center - Handle customer and used car department complaints and find appropriate resolutions - Collaborate with our service technicians to ensure quality and timely service for our used car department - Strive to achieve customer satisfaction and retention goals Requirements: - High school diploma or equivalent required; associate or bachelor's degree preferred - Previous customer service experience, preferably in the automotive industry - Exceptional communication and interpersonal skills - Strong organization and time-management abilities - Ability to thrive in a fast-paced, team-oriented environment - Basic knowledge of automotive maintenance and repairs - Proficient in computer usage and ability to navigate various software systems - Must have a valid driver's license and clean driving record EEOC Statement: Serpentini Chevrolet of Willoughby Hills is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual backgrounds and characteristics.$36k-69k yearly est. Auto-Apply 60d+ agoAutomotive Service Advisor - Day Heights Auto Service - Milford, OH
Greatwater 360 Auto Care
Milford, OH
Full-time Description Day Heights Auto Service, a part of the GreatWater family, is Milford's trusted auto repair shop. Our team is known for honest advice, expert workmanship, and a commitment to getting customers back on the road safely. We're looking for a Service Advisor who's passionate about helping people and ready to grow in a fast-paced, supportive environment. Address: 1236 OH-131, Milford, OH 45150 EARN: $18 - $25 Hourly + Monthly Incentives Full-Time | Automotive | Customer Service | Sales What You'll Do Greet customers and assist with service needs Recommend services and parts with confidence Coordinate vehicle workflow with technicians Communicate clearly with customers and team members Build estimates and obtain customer approvals Ensure timely updates and vehicle readiness Perform road tests as needed Support shop operations with flexibility and teamwork What You Bring 1+ year of experience in customer service or sales in the Automotive Industry Strong communication and multitasking skills Basic computer and math skills Valid driver's license Mechanical knowledge is a plus Why You'll Love Working Here Medical, Dental & Vision Plans - Available Day 1! 401(k) Match - Up to 5% company match after 90 days PTO - Front-loaded annually, 6 paid holidays, Paid parental leave Disability & Life Insurance - Company-paid and voluntary options Employee Assistance Program - 24/7 confidential support Bi-weekly Pay - Direct deposit, 26 pay periods/year Career Development - Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement Employee Discounts on service and parts that extends to immediate household family members Join the Team We take pride in supporting our teammates with career growth, a healthy work-life balance, and competitive benefits. If you're ready to be part of a team that values your contribution, apply today! Salary Description $18 - $25 Hourly + Monthly Incentives$18-25 hourly 13d agoNissan Service Advisor
Ron Marhofer Automall Group
Cuyahoga Falls, OH
Job Title: Service Writer Employment Type: Full-Time Job Category: Service / Customer Support Reports To: Service Manager At The Ron Marhofer Auto Family, we have been proudly serving Northeast Ohio since 1919. As a family-owned dealership group, we are committed to delivering world-class experiences to our customers while upholding our six core values: World-Class Experience Commitment to Excellence Teamwork Trust & Respect for the Individual Continuous Improvement Approachability & Process Orientation Our service department is built on trust, transparency, and exceptional guest care. The Service Writer is the customer's primary point of contact, ensuring clear communication, accurate documentation, and a seamless service experience from start to finish. Position Summary The Service Writer (Service Advisor) acts as the link between our customers and the service department. This role requires excellent communication, organizational, and critical thinking skills to ensure customer needs are met efficiently and professionally. The Service Writer is responsible for writing repair orders, coordinating with technicians, providing cost estimates, and keeping customers informed throughout the repair process. Essential Duties & Responsibilities Greet customers in a professional, friendly manner and listen to their service concerns. Write accurate repair orders and document vehicle issues clearly. Provide cost and time estimates for recommended work. Communicate with technicians to relay customer concerns and ensure proper repairs. Review multi-point inspections and present recommended services to customers. Maintain constant communication with customers regarding repair status, changes, or delays. Verify completed work meets dealership and factory standards before delivery to the customer. Manage customer complaints or concerns promptly and escalate issues when needed. Coordinate with the parts department to ensure timely availability of needed parts. Maintain accurate service records and ensure all documentation is complete. Promote dealership services, specials, and preventive maintenance programs. Ensure vehicles are delivered back to customers clean and in proper condition. Marginal Duties Assist with scheduling service appointments when necessary. Stay current with manufacturer programs, technical bulletins, and service processes. Support service department events and customer outreach initiatives. Participate in dealership and manufacturer training. Qualifications Certifications, Licenses & Registrations Valid driver's license meeting dealership insurability requirements. Manufacturer or ASE Service Consultant Certification (preferred). Physical Demands Ability to stand or walk for extended periods in a service drive environment. Must occasionally lift to twenty-five pounds. Enter and exit vehicles of diverse sizes and types safely. Competency Customer Service: Strong ability to build rapport, listen actively, and resolve concerns. Communication: Clear and professional written and verbal communication. Organization: Ability to oversee multiple repair orders and tasks in a challenging environment. Technical Understanding: Basic knowledge of vehicle systems and dealership processes. Teamwork: Collaborates with technicians, parts staff, and leadership to ensure efficiency. Sales Orientation: Ability to recommend and present services in a professional, transparent manner$36k-69k yearly est. 10d agoService Advisor
Gill Auto Group
Hamilton, OH
AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: Competitive pay plan Full-time position Medical and Dental Insurance Available 401(k) retirement plan Paid Vacation Career advancement opportunities State-of-the-art facility A friendly, professional work environment with the best training in the industry. Responsibilities - Service Advisor: Write service repair orders and ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs; including special promotions Answer technical questions about vehicle problems, warranties, service and repairs Follow the status of a customer's vehicle from service bay entry through completion of work Keep customers informed of any changes that occur Upon completion of work, review work order with customer Provide a completely satisfied customer experience Qualifications/Requirements - Service Advisor: At least 1 year's Automotive Service Advisor and/or dealership experience required Fantastic customer service and communication skills Friendly personality Time-management skills Professional, well-groomed personal appearance and a positive attitude Team-oriented and self-motivated Strong computer skills Good multitasking and organizational skills Clean driving record and valid driver's license High school diploma or equivalent Applicants must pass pre-employment testing to include background check and MVR. We are a DRUG free employer and a pre-employments test is required CDK experience helpful$35k-63k yearly est. Auto-Apply 60d+ agoService Advisor
Spitzer Autoworld
Cleveland, OH
Spitzer Hyundai in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. While you take care of our customers, we will take care of you! FULL-TIME BENEFITS: Flexible work schedule - 5 day work week! Ongoing training with Spitzer University Opportunities for advancement - we love to promote from within the organization! 401K with a 5% employer match Medical, dental, and vision insurance Generous paid time off - 80 hours after 1 year of service Paid uniforms, name badges and business cards Employee assistance program Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES: Works with customers and technicians to identify required maintenance Performs road test of customer vehicles Advises customers of necessary/suggested services Offers additional services and repairs to customers Computes cost of replacement parts and labor to restore vehicle to condition specified by customer Estimates cost of mechanical, electrical, or other repairs Enters itemized estimate on service order and explains estimate to customer Schedules appointments with customer Maintains CSI at or above designated standards Meets dealership's standards for repair/order production Follows Safeguards rules and regulations Other related duties as assigned$36k-69k yearly est. 11d agoAutomotive Service Advisor
Allen Chevrolet Cadillac Inc.
Toledo, OH
Job Description 🚗 We're Hiring! | Service Representative / Data Entry & Parts Coordinator - Allen of Toledo Used Car Store 🚗 Job Type: Full-Time 🔧 What You'll Do: Accurately input service and repair order data into our dealership system Assist with customer check-ins and provide service updates Order parts for service jobs and ensure timely delivery Stock, label, and organize parts inventory Maintain accurate inventory records and re-order as needed Communicate with technicians and service advisors to ensure parts availability Handle general administrative support for the service department 🧾 What We're Looking For: Strong typing and data entry skills Experience with auto parts ordering or service department operations (preferred, but we'll train the right person) Good organization and time-management skills Friendly and professional customer service skills High school diploma or equivalent Dependable, self-motivated, and team-oriented 💼 What We Offer: Competitive hourly pay Full-time hours with consistent schedule Opportunities for growth as the dealership expands Employee discounts on vehicles, services, and parts A supportive, close-knit team environment Ready to grow with a company that values your attention to detail and work ethic? Come be a part of something new and exciting at Allen of Toledo Used Car Store. 👉 Apply now! Send your resume to ************************* Powered by JazzHR N1o8efC6JI$36k-53k yearly est. Easy Apply 6d agoService Advisor - Queen City Ford
Mark Williams Auto Group
Cincinnati, OH
Service Advisor We are proud to welcome Queen City Ford (formally Woody Sander Ford) to the Mark Williams Auto Group Family! Queen City Ford joins Beechmont Ford, Mt. Orab Ford, and Mt. Orab CDJR in our family-owned dealer group. This opportunity is for the position of Service Advisor. A key to our success is taking care of our employees. That's why we provide uniforms, paid holidays and vacation, free lunch on weekends, 401K match, a clean working environment with state-of-the art equipment, as well as a full suite of health benefits. Apply today to join our winning team! As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Service Advisor Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Service Advisor Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Job Type: Full-time Pay: Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Relocation assistance Vision insurance Shift: 10 hour shift License/Certification: Driver's License (Required) Work Location: In person Equal Opportunity Employer Statement: Queen City Ford is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.$34k-62k yearly est. Auto-Apply 60d+ agoService Advisor
Tom Gill Chevrolet
Hamilton, OH
Job Description AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: Competitive pay plan Full-time position Medical and Dental Insurance Available 401(k) retirement plan Paid Vacation Career advancement opportunities State-of-the-art facility A friendly, professional work environment with the best training in the industry. Responsibilities - Service Advisor: Write service repair orders and ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs; including special promotions Answer technical questions about vehicle problems, warranties, service and repairs Follow the status of a customer's vehicle from service bay entry through completion of work Keep customers informed of any changes that occur Upon completion of work, review work order with customer Provide a completely satisfied customer experience Qualifications/Requirements - Service Advisor: At least 1 year's Automotive Service Advisor and/or dealership experience required Fantastic customer service and communication skills Friendly personality Time-management skills Professional, well-groomed personal appearance and a positive attitude Team-oriented and self-motivated Strong computer skills Good multitasking and organizational skills Clean driving record and valid driver's license High school diploma or equivalent Applicants must pass pre-employment testing to include background check and MVR. We are a DRUG free employer and a pre-employments test is required CDK experience helpful$35k-56k yearly est. 20d agoAutomotive Service Advisor
AAA Club Alliance
Cincinnati, OH
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today! Location Address: 5977 Harrison Avenue, Cincinnati, OH 45248 At AAA, your success is our success. As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $21.50/hr. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year! Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. What our Automotive Service Advisors do: Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner. Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs. Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs. Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards. Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer. Other duties as assigned. What you will need to succeed: High School Diploma or equivalent. Previous experience in the automotive industry strongly preferred, along with three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record. Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians. ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required! Valid Driver's License. Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position. Authorized to work in the USA. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care$21.5 hourly Auto-Apply 60d+ agoService Advisor ASM
Firelands Auto Group
Wooster, OH
Full-time Description We are currently seeking a highly motivated and customer focused Automotive Service Advisor to join are team. The ideal candidate will be responsible for assisting customers with there automotive service needs, providing accurate estimates, scheduling appointments, and ensuring the highest level of customer satisfaction, also CDK experience will be a big plus. Requirements * Greet customers and assess there automotive needs * Listen to customer concerns and provide recommendations for maintenance and repairs * Provide accurate estimates for services and repairs, including parts and labor cost * Schedule appointments * Communicate effectively with customers regarding the status of their vehicles and any additional repairs needed * Coordinate with technicians to ensure timely completion of repairs and maintenance * Maintain detailed records of customer interactions, service appointments, and vehicle history * Uphold company policies and procedures, including safety regulations and quality standards * Provide exceptional customer service and address any concerns or complaints promptly and professionally * Previous experience as an automotive service advisor or in a similar customer service role preferred * Excellent communication and interpersonal skills * Strong problem-solving abilities and attention to detail * Knowledge of automotive system and repair procedures * Proficiency with computer software, including CDK dealer management system *Ability to work in a fast-paced environment and multitask effectively * valid drivers license and clean driving record * Must be able to pass back ground and drug screening checks$36k-68k yearly est. 60d+ agoAuotmotive Service Advisor
Promotive
Canton, OH
Job Description Service Advisor - Experienced, Fast-Paced, Customer-Focused Schedule: Monday-Thursday, 7AM-6PM (4-Day Work Week) Lunch: 12-1PM daily (paid team lunch on Wednesdays) Why This Role Rocks 4-day work week - enjoy three-day weekends, every weekend Competitive pay: $20-$30/hr base (commensurate with experience) plus a weekly bonus (10% of wage, based on 40 hours) Team profit sharing - when the shop succeeds, everyone benefits Paid holidays, earned vacation, and sick time after 90 days Modern systems & coaching: ShopWare, AutoVitals, and ATI coaching Strong team culture: Weekly meetings focused on growth, collaboration, and transparency (with paid lunch) Team events: Disc golf, canoeing, and more About the Shop This is a high-performing, fast-paced automotive repair shop specializing in domestic and Asian vehicles (21 years and newer, gas and electric). With a strong reputation, loyal customer base, and consistent car count, the shop is positioned for continued growth heading into the busy season. The culture is professional, efficient, and team-driven - built on clear communication, accountability, and mutual respect. What the Service Advisor Will Do Serve as the primary point of contact between customers and technicians in a high-volume environment Confidently manage appointments, estimates, authorizations, and updates Use ShopWare and AutoVitals to maintain transparency and efficiency Educate customers on repairs and maintenance needs with honesty and clarity Keep workflow moving smoothly while maintaining excellent customer experience Contribute to a culture of integrity, teamwork, and continuous improvement Ideal Candidate 2+ years previous service advisor experience required (automotive repair environment) Comfortable working at a fast pace with minimal ramp-up time Strong communication and customer relationship skills Organized, reliable, and decisive Understands realistic compensation expectations for the local market Team-oriented mindset with a desire to grow alongside a successful shop Important Note on Experience & Expectations This role is best suited for an advisor who can step in and contribute quickly. Due to current workload and upcoming seasonal demand, there is limited capacity for training someone brand new to the advisor role. Candidates should have a clear understanding of the local market and compensation structure. Pay is competitive for the area and scales with experience and performance. The Big Picture This is not an entry-level position. It's an opportunity for an experienced service advisor to join a thriving shop that values efficiency, teamwork, and work-life balance. If you enjoy a fast-moving environment, realistic goals, and being part of a shop that's growing the right way, this is a place where you can build a long-term career.$20-30 hourly 15d agoExperienced Service Advisor
Oxford Automotive
Westerville, OH
Born Leader & Great at What you Do? Come show us! Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way! We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges. We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews! Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby. Qualifications All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner. All employees must be able to work a minimum of 50 hours a week on a regular basis. Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Health savings account Paid time off Professional development assistance Referral program Retirement plan Shift: 8-hour shift Day shift No weekends No nights Application Question(s): What interests you about this position? What skills and experience do you have that you feel would make you an asset to our company? Experience: Service Writers: 2 years (Preferred) Work Location: In person$28k-38k yearly est. 60d+ agoWeekend Customer Service/ Retail Advisor
Ladies & Gentlemen Hair Stylists
Niles, OH
Full-time, Part-time Description Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab$28k-36k yearly est. 34d ago
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