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The differences between bank specialists and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a bank specialist, becoming a personal banking representative takes usually requires 6-12 months. Additionally, a bank specialist has an average salary of $42,779, which is higher than the $33,833 average annual salary of a personal banking representative.
The top three skills for a bank specialist include bank products, strong customer service and customer relationships. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.
| Bank Specialist | Personal Banking Representative | |
| Yearly salary | $42,779 | $33,833 |
| Hourly rate | $20.57 | $16.27 |
| Growth rate | 10% | -3% |
| Number of jobs | 22,225 | 41,795 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Average age | 43 | 41 |
| Years of experience | 4 | 12 |
A bank or banking specialist is an individual responsible for maintaining effective business relationships with the bank's clients while ensuring an optimal customer service level. To support customer retention, bank specialists must identify their customers' banking needs and suggest appropriate bank products and services. They perform teller functions such as processing customer deposits, cashing checks, and issuing official checks. Bank specialists must also ensure that the bank complies with government regulations and standards.
Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.
Bank specialists and personal banking representatives have different pay scales, as shown below.
| Bank Specialist | Personal Banking Representative | |
| Average salary | $42,779 | $33,833 |
| Salary range | Between $28,000 And $64,000 | Between $26,000 And $42,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Goldman Sachs | - |
| Best paying industry | Finance | - |
There are a few differences between a bank specialist and a personal banking representative in terms of educational background:
| Bank Specialist | Personal Banking Representative | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between bank specialists' and personal banking representatives' demographics:
| Bank Specialist | Personal Banking Representative | |
| Average age | 43 | 41 |
| Gender ratio | Male, 45.3% Female, 54.7% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 11.4% White, 66.6% American Indian and Alaska Native, 0.2% | Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 6% | 11% |