Banquet houseman vs banquet captain

Differences between banquet houseman and banquet captain duties and responsibilities

Banquet houseman example responsibilities.

• Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
• Create client contract templates, perform open/close house POS accounts (OnQ property management system).
• Collaborate with in-house banquet and bartending team on organizing and prioritizing work assignments and oversee the event support staff.
• Perform different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
• Maintain cleanliness a hotel//set up event and maintain cleanliness
• Sustain a work environment of cleanliness and organization.
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Banquet captain example responsibilities.

• Manage department service standards, POS system, schedules and labor / beverage costs.
• Supervise functions, delegate service staff, working closely with group contacts and culinary staff to ensure maximum possible guest experience.
• Assist management of daily operations for FOH.
• Supervise, plan, and execute in-room cater events.
• Correct POS user errors and provide comps and signature gold/promotional discounts.
• Work directly with the executive chef in planning and preparing cuisine.
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