Bilingual customer service jobs in Broken Arrow, OK

Part-time Description Job Title: Customer Service Associate - Serve with Precision, Connect with Purpose Reports to: Store Sales Manager Classification: Hourly / Non-Exempt Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong customer relationships-while also enjoying a fast-paced, engaging environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day. This is a role built for someone who thrives on clear expectations, enjoys supporting others, and finds satisfaction in delivering a job well done. What We Offer: Predictable Schedule: Enjoy Sundays off and consistent store hours that support work-life balance. Employee Discounts: Receive exclusive savings on commercial kitchen equipment, tools, and supplies. Structured Training: Step-by-step onboarding and product education to help you feel confident in your role. Paid Time Off: Accrue vacation and sick time to recharge. Benefits Package: Medical, dental, vision, life insurance, and more. Future Planning: Take advantage of our matching 401k program. What You Will Do: Serve with care and accuracy by greeting every customer promptly and providing clear, knowledgeable guidance-whether in person, over the phone, or via email. Follow a consistent sales process, asking the right questions, understanding customer needs, and recommending products that truly fit their business. Confidently promote in-store products, using product knowledge and customer context to suggest high-value, relevant items. Take ownership of transactions from start to finish, including processing sales, coordinating deliveries, offering carry-out, and following up post-purchase. Maintain a clean, organized, and customer-ready store, ensuring inventory is well-stocked, labeled correctly, and easy to navigate. Build strong customer relationships over time, becoming a reliable and trusted point of contact for returning customers. Support team collaboration by communicating clearly, working in sync with teammates, and sharing information that keeps the store running smoothly. Uphold standards of excellence in professionalism, punctuality, and reliability-being someone your team and customers can count on every day. What You Will Need: Reliability & Detail Orientation: You thrive on doing things right, following process, and keeping everything in order. Customer Service Focus: You listen carefully, respond thoughtfully, and are committed to solving customer needs. Sales Readiness: You're comfortable recommending products and helping customers make confident purchasing decisions. Team Alignment: You prefer working with a group that communicates well, respects structure, and supports one another. Physical Ability: Comfortable lifting up to 50 lbs., standing for extended periods, and working at a register or computer. Education & Experience: High school diploma or equivalent preferred. Prior retail, foodservice, or inside sales experience is helpful-but not required. We provide full training. Why You'll Succeed Here: You enjoy consistency, purpose, and helping people. You like working within a clear structure, staying organized, and being known as someone who gets it done right. You'll thrive in a team that values dependability, communication, and doing the little things that build big trust. Apply now to join Ace Mart Restaurant Supply as a Customer Service & Sales Associate. Your service, consistency, and customer care will help power the foodservice industry-one trusted interaction at a time. Ace Mart Restaurant Supply is an equal opportunity employer committed to a diverse and inclusive workplace.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Owasso, OK. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

**Duration: 6+months with possible extension** **Schedule: Must be able to work M-F shift ranging between 6:00am - 9:00pm CT** **Responsibilities:** + Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel. + Records call on account history record with results of the inquiry; initiates required confirmation. + Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. **Skills:** + Basic business and analytical problem-solving skills + Basic communication skills + Ability to follow oral and written directions **Education & Experience required:** + High school diploma or G.E.D. + Zero or more years of customer service or other telephone experience. + Experience working with organizational functions and personnel. + Experience working with fax machines, computer software, and telephone technology. + Experience working with and skilled in the use of help desk software. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description We are looking for Agents licensed in Health, Accident and Life to help take calls for our Life and Dental Leads. They will be speaking with the customer and getting them to the correct area for their needs. Qualifications Need someone with good phone etiquette and Call Center Experience. Experience with Life or Dental Sales is helpful Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************

About MetroLink Tulsa: MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination! Are you a natural problem-solver who enjoys helping others? Do you have a knack for turning a simple question into a great customer experience? MetroLink Tulsa is looking for a Customer Service Representative to be the welcoming voice of our transit system. In this role, you will be a vital link between our community and the services they rely on every day. You'll use your expertise and positive attitude to help people navigate the city, get where they need to go, and feel confident in our services. What You'll Do: Be a Transit Expert: You'll be the go-to person for all things related to MetroLink Tulsa's services. Whether it's a call, an email, or an in-person question, you'll provide accurate information on bus routes, schedules, and policies. Guide and Educate: You'll help passengers plan their trips, find bus stops, and even suggest alternative ride options when needed. Your goal is to make using public transit simple and stress-free. Listen and Solve: You will handle customer inquiries and concerns with professionalism and courtesy, ensuring every person feels heard and respected. When a complaint or complement comes in, you'll be the one to document it. Connect with the Community: You'll build relationships with people from all walks of life, from daily commuters to first-time riders. Your friendly and helpful demeanor will make a real difference in their day. Maintain Your Skills: You'll stay proficient in MetroLink Tulsa's computer software to efficiently manage information and assist customers. You'll also work closely with your team and management to stay up to date on all policies and procedures. What You'll Need to Succeed: Knowledge of Tulsa: A strong understanding of the Tulsa area, including addresses and nearby streets, is a plus. Communication Skills: You must be an excellent communicator-both verbally and in writing-with a friendly and professional tone. Must have excellent computer skills. Problem-Solving Abilities: The ability to think on your feet, multitask, and manage your time effectively is essential. A Positive Attitude: We are looking for someone who is courteous, patient, and has a great attitude toward every person they interact with. Availability: Must be willing to work evenings, nights, weekends, and some holidays as needed. Why This Position is Fulfilling This isn't just a job where you answer phones; it's a role where you have a direct and tangible impact on your community. Every call you answer helps someone get to their job, a doctor's appointment, or home to their family. You are a crucial part of the system that keeps the city moving. You'll be a source of calm and clarity for people who may be feeling stressed or lost. By providing accurate information and a helpful attitude, you'll not only solve their immediate problem but also build trust in a vital public service. You will feel a genuine sense of purpose knowing that your work contributes directly to the well-being and mobility of the residents of Tulsa and surrounding areas. This is an opportunity to make a real difference, one conversation at a time. Great Benefits! Free Employee Health Insurance, Long Term Disability, Life Insurance Vision, Dental and Supplemental insurance available Pension & 457b retirement Vacation, Sick & Holidays The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member. Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued. Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional. Provide interpretation services for all product lines via the contracted language line service as appropriate. Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required. Effective problem resolution skills that demonstrates balance of company and customer needs. Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology. Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence. Understanding and striving to meet or exceed call center metrics while providing excellent customer service. Taking part in training and other learning opportunities to expand knowledge of company and position. Perform other duties as assigned. QUALIFICATIONS: Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills. Ability to resolve conflict and diffuse tension Strong time management skills and decision- making skills. Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner. Ability to work under stress with production and quality standards. Proficient in Microsoft Office applications. Highly organized and attentive to detail. Flexibility, ability to adapt to change. Successful completion of Health Care Sanctions background check. Bilingual skills a plus. EDUCATION/EXPERIENCE: High school diploma or equivalent required 1-year customer service experience with direct interactions with customers Contact center or medical field experience preferred

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Tulsa area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. This position can be based in Tulsa or Oklahoma City, OK In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. This position can be based in Tulsa or Oklahoma City, OK What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.

The United Warehouse Company has been in business since 1915 providing customers with secure warehousing, transportation and distribution services, 3PL and contract packaging services. We operate well over a million square feet of ultra-modern warehousing and distribution facilities in multiple states throughout the Midwest. We offer temperature controlled storage, sanitary and food grade environments, secure outdoor storage, and an experienced team of contract packaging professionals to help you fill customer orders or complete packaging projects. Job Description United Warehouse Company is seeking a qualified Customer Service Representative to join our growing team! As a Customer Service Representative, you will be the first point-of- contact to our customers - you will be the expert on your account(s). You'll need to be a great communicator, a brand ambassador and have a strong desire to possess the know-how to get the job done. You will be in charge of answering any customer inquiries, resolving customer issues, and maintaining a customer database of information. The person for this position should be particularly well organized and detail oriented. If you are independent, accountable, intelligent, detail-oriented and have a great attitude, we'd like to talk to you! The hours for this position are 1st shift, however, must be available outside of regular hours to assist drivers, warehouse operators, and customers with issues or changes in scheduling. This position is full-time, first shift - overtime and weekends are required, depending on customer need. RESPONSIBILITIES Be the voice of United Warehouse Company. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities. Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management. Investigate order/invoice processing problems and facilitates issue resolution with management assistance. Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks - the pace is fast and you'll rarely be doing one thing at a time. Embrace new challenges every day. Being adaptable and flexible are critical! Follow up on items…and follow up…and follow up again! Embrace your mistakes! You'll inevitably make a few. Help identify what we have missed. Help us build a stronger company - every day. Qualifications REQUIRED SKILLS AND EXPERIENCE Have 1-3 years of relevant communications based experience. Have an understanding of the value of teamwork and how teams work. Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering. Complete and maintain customer account-specific records with auditor like accuracy. Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments. Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content. Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support. HOW TO APPLY Click on the “I'm Interested” button below to submit your resume or visit our website at *********************** and click on the "Careers" tab to complete an applicaiton online. Additional Information All your information will be kept confidential according to EEO guidelines. Drug/Alcohol testing compliant with applicable statutes. For reasonable accommodation of disability during the hiring process call **************.

Why Join our Refrigeration Team: As a Customer Service Technician - National Accounts at RAE Corporation, you'll be at the forefront of providing top-tier technical support and service to our valued customers. This role offers a dynamic work environment where no two days are the same-you'll have the opportunity to troubleshoot, install, and maintain cutting-edge HVAC and refrigeration equipment at various locations. With a balance of hands-on technical work and customer interaction, you'll play a crucial role in ensuring our products perform at the highest level. At RAE Corporation, we invest in our employees by providing ongoing training, career growth opportunities, and a supportive team environment. We offer competitive pay, excellent benefits, and the chance to work with industry-leading technology. If you're looking for a challenging and rewarding career where your skills make a real impact, join us as a National Accounts Field Service Technician and be part of a company that values expertise, innovation, and customer satisfaction. Job Title: Customer Service Technician - National Accounts Location: RAE Corporation Pryor, Oklahoma Position Type: Full-time About Us: RAE Corporation is a leading provider of innovative HVAC solutions, dedicated to delivering unparalleled quality and customer satisfaction. Our company values a culture of continuous improvement, collaboration, and employee empowerment. We are committed to fostering a positive work environment where every team member feels valued, heard, and supported. Role Overview: The Customer Service Technician - National Accounts is responsible for the on-site startup and service of our National Account products and services. This includes providing technical support via phone or email to assist customers in troubleshooting equipment in the field. Note: Candidates must be at least 21 years of age to be eligible for this position. A valid U.S. Passport or Real ID-compliant driver's license is also required. Key Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. 1. Field Service & Technical Support • Troubleshoot equipment by observing operation, using precision gauges and testing instruments. • Diagnose and resolve technical issues via phone or email using schematics, testing documentation, and other available resources. • Provide warranty data and guidelines to customers. • Follow service department procedures for warranty claims, troubleshooting, and documentation. • Maintain accurate records of repairs, replacements, and causes of malfunctions. • Provide clear, accurate, and timely communication to customers regarding field issues. 2. Equipment Maintenance & Installation • Test lines, components, and connections for leaks. • Dismantle and repair malfunctioning systems using electrical, mechanical, and pneumatic testing equipment. • Adjust or replace worn or defective mechanisms and parts, and reassemble systems. • Read blueprints to determine the location, size, and type of components needed for refrigeration systems. • Install wiring, expansion, and control valves, using tools such as acetylene torches and wrenches. • Mount compressors, condensers, and other components using hand tools and welding equipment. • Perform mechanical overhauls and refrigerant reclaiming. • Fabricate and assemble structural components using hand tools, power tools, and welding equipment. • Cut, bend, thread, and connect pipes to functional components. • Adjust valves and charge systems with the proper refrigerant type. • Insulate system shells and cabinets as required. 3. Customer Service & Communication • Travel to job sites, assess conditions, and provide recommendations for corrective actions. • Resolve product or service issues by identifying the root cause, determining solutions, and implementing corrective actions. • Communicate with customers, contractors, engineering, and service teams to resolve field issues effectively. • Provide service and start-up information by answering questions critical to equipment performance. 4. Compliance & Safety • Maintain a safe and clean working environment by following procedures, rules, and regulations. • Attend work as outlined in the Employee Handbook or as specified by the supervisor. • Complete additional tasks as directed by the supervisor. • Comply with government regulations, company policies, and procedures. Desired Qualifications Education & Experience • Associate's Degree (two-year college or technical school) or equivalent job experience. • Minimum three years of experience in a related field. Skills • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.). • Self-motivated with strong multitasking abilities. • Effective oral and written communication skills. • Ability to read a tape measure down to 1/16 of an inch. Certificates, Licenses, or Training • Must be at least 21 years old. • Valid driver's license (required). • EPA Certification (preferred). • Mechanical Journeyman or NATE Certification (preferred). Interaction with Others: The Customer Service Technician - National Accounts reports to the Service Supervisor. This role requires constant communication with internal departments (Service, Production, etc.) and external customers. The ability to work collaboratively with all RAE team members is essential. Working Environment • 50% of work is performed in a manufacturing environment with exposure to moving mechanical parts and vehicles. • 50% of work involves travel to job sites for on-site equipment startup and service. • Work settings vary and may include indoor/outdoor environments, extreme temperatures, and different locations. Benefits: - Health insurance - Retirement savings plan - Paid time off - Professional development opportunities Physical Demands Lift/Carry Stand F Walk F Sit F Handling / Fingering F Reach Outward F Reach Above Shoulder F Climb F Crawl O Squat or Kneel F Bend O Twist O 10 lbs. or less F 11-20 lbs. F 21-50 lbs. F 51-100 lbs. F Over 100 lbs. O Push/Pull 12 lbs. or less F 13-25 lbs. F 26-40 lbs. F 41-100 lbs. O +100 lbs. O N (Not Applicable) Activity does not apply to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements: Auditory capabilities, visual & speech capabilities The Company has reviewed this to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. RAE Corporation is an Equal Opportunity Employer EEO/AA M/F/V/D

Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Great Benefits! Free Employee Health Insurance, Long Term Disability, Life Insurance Vison, Dental and Supplemental insurance available Pension & 457b retirement Vacation, Sick & Holidays Job Summary: Sell and educate passengers on bus passes and riding transit in Tulsa. Creating other items for customers to ride transit accordingly. ESSENTIAL FUNCTIONS: 1. Knows geographic area of City of Tulsa and surrounding cities including streets and addresses. 2. Knows Metropolitan Tulsa Transit Authority policies, procedures, and practices. 3. Maintain transfer station in accordance with rules and regulations. 4. Dispenses tickets and passes as effectively and efficiently as possible. Responsible for handling proper change, fares, and logging tickets, dispensed, sold, and left over. Maintains enough tickets, passes, and tokens as needed including Traveler Route Guides. Responsible for turning in proper relief information including status of tickets, passes, and cash. Makes daily report to Accounts Receivable Clerk. 5. Provides fixed and flex route information to passengers when asked. Is very knowledgeable of current Traveler Route Guide. 6. Efficiently receives all ride request information from callers and repeats all information received to confirm accuracy. 7. Establishes rapport and professional confidence level with customers and is sensitive to customer needs. 8. Suggests alternative ride options to passengers if system is at capacity. 9. Maintains the highest standard of excellence, for company personnel, Supervisors, and all people contacted, through personal appearance and attitude. 10. Must report to work on a regular and timely basis. 11. Other duties as deemed necessary or assigned by supervisor. REQUIREMENTS: Knowledge - High School Diploma or equivalent required. Customer relations or service experience required; excellent communication skills, computer knowledge and usage skills also required. Professionalism demonstrated via effective and responsive communication with internal and external customers. Bi-lingual abilities a plus. Mental Effort - Requires ability to handle a variety of duties. Effectiveness demonstrated by accuracy and integrity of work. Proactiveness demonstrated via problem prevention, problem solving, and problem resolution. Cooperation demonstrated by level of teamwork and degree of assistance offered to internal customers. Physical - Extensive sitting, standing and walking are all required in the course of a normal workday. May be required to lift or push up to 50 lbs. Audible/Visual Demands - Required ability to hear telephone and verbal directions given; visually perform essential functions for satisfactory job performance. Ability to view visual display terminal. Miscellaneous - Must be willing to work evenings and weekends as required. Must be safety conscious and avoid accidents if possible. The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.

The United Warehouse Company has been in business since 1915 providing customers with secure warehousing, transportation and distribution services, 3PL and contract packaging services. We operate well over a million square feet of ultra-modern warehousing and distribution facilities in multiple states throughout the Midwest. We offer temperature controlled storage, sanitary and food grade environments, secure outdoor storage, and an experienced team of contract packaging professionals to help you fill customer orders or complete packaging projects. Job Description United Warehouse Company is seeking a qualified Customer Service Representative to join our growing team! As a Customer Service Representative, you will be the first point-of- contact to our customers - you will be the expert on your account(s). You'll need to be a great communicator, a brand ambassador and have a strong desire to possess the know-how to get the job done. You will be in charge of answering any customer inquiries, resolving customer issues, and maintaining a customer database of information. The person for this position should be particularly well organized and detail oriented. If you are independent, accountable, intelligent, detail-oriented and have a great attitude, we'd like to talk to you! The hours for this position are 1st shift, however, must be available outside of regular hours to assist drivers, warehouse operators, and customers with issues or changes in scheduling. This position is full-time, first shift - overtime and weekends are required, depending on customer need. RESPONSIBILITIES Be the voice of United Warehouse Company. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities. Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management. Investigate order/invoice processing problems and facilitates issue resolution with management assistance. Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks - the pace is fast and you'll rarely be doing one thing at a time. Embrace new challenges every day. Being adaptable and flexible are critical! Follow up on items…and follow up…and follow up again! Embrace your mistakes! You'll inevitably make a few. Help identify what we have missed. Help us build a stronger company - every day. Qualifications REQUIRED SKILLS AND EXPERIENCE Have 1-3 years of relevant communications based experience. Have an understanding of the value of teamwork and how teams work. Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering. Complete and maintain customer account-specific records with auditor like accuracy. Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments. Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content. Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support. HOW TO APPLY Click on the “I'm Interested” button below to submit your resume or visit our website at *********************** and click on the "Careers" tab to complete an applicaiton online. Additional Information All your information will be kept confidential according to EEO guidelines. Drug/Alcohol testing compliant with applicable statutes. For reasonable accommodation of disability during the hiring process call **************.

Ensure integrity of member enrollment data and investigate and resolve complex and exception errors. Duties include identifying potential changes in eligibility, seeking verification of changes and disseminating enrollment information to complete the reconciliation. KEY RESPONSIBILITIES: Monitors accounts receivable balances by comparing payment/adjustment reports to eligibility (both CMS & CCOK) to identify discrepancies by member. Prepare discrepancy reports for each account, communicating directly with the various contact for verification. Maintaining the files for each account, both the hard copies and electronic copies. Coordinates interdepartmental personnel involved in creating billing transactions to reflect the discrepancies verified as actual terminations, enrollments or premium changes. Verifying that transactions documented to be made were made by the appropriate persons. Performs other duties as assigned. QUALIFICATIONS: Must possess strong working knowledge of accounting principles. Proficient in Microsoft applications. Ability to work on multiple projects concurrently. Strong problem solving & critical thinking skills. Possess strong oral and written communication skills. Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: High school diploma or equivalent; Associate degree preferred. One to three years of previous working experience in accounting, benefits or similar function; preferably in a healthcare environment.

Why Join our Refrigeration Team: As a Customer Service Technician - National Accounts at RAE Corporation, you'll be at the forefront of providing top-tier technical support and service to our valued customers. This role offers a dynamic work environment where no two days are the same-you'll have the opportunity to troubleshoot, install, and maintain cutting-edge HVAC and refrigeration equipment at various locations. With a balance of hands-on technical work and customer interaction, you'll play a crucial role in ensuring our products perform at the highest level. At RAE Corporation, we invest in our employees by providing ongoing training, career growth opportunities, and a supportive team environment. We offer competitive pay, excellent benefits, and the chance to work with industry-leading technology. If you're looking for a challenging and rewarding career where your skills make a real impact, join us as a National Accounts Field Service Technician and be part of a company that values expertise, innovation, and customer satisfaction. Job Title: Customer Service Technician - National Accounts Location: RAE Corporation Pryor, Oklahoma Position Type: Full-time About Us: RAE Corporation is a leading provider of innovative HVAC solutions, dedicated to delivering unparalleled quality and customer satisfaction. Our company values a culture of continuous improvement, collaboration, and employee empowerment. We are committed to fostering a positive work environment where every team member feels valued, heard, and supported. Role Overview: The Customer Service Technician - National Accounts is responsible for the on-site startup and service of our National Account products and services. This includes providing technical support via phone or email to assist customers in troubleshooting equipment in the field. Note: Candidates must be at least 21 years of age to be eligible for this position. A valid U.S. Passport or Real ID-compliant driver's license is also required. Key Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. 1. Field Service & Technical Support • Troubleshoot equipment by observing operation, using precision gauges and testing instruments. • Diagnose and resolve technical issues via phone or email using schematics, testing documentation, and other available resources. • Provide warranty data and guidelines to customers. • Follow service department procedures for warranty claims, troubleshooting, and documentation. • Maintain accurate records of repairs, replacements, and causes of malfunctions. • Provide clear, accurate, and timely communication to customers regarding field issues. 2. Equipment Maintenance & Installation • Test lines, components, and connections for leaks. • Dismantle and repair malfunctioning systems using electrical, mechanical, and pneumatic testing equipment. • Adjust or replace worn or defective mechanisms and parts, and reassemble systems. • Read blueprints to determine the location, size, and type of components needed for refrigeration systems. • Install wiring, expansion, and control valves, using tools such as acetylene torches and wrenches. • Mount compressors, condensers, and other components using hand tools and welding equipment. • Perform mechanical overhauls and refrigerant reclaiming. • Fabricate and assemble structural components using hand tools, power tools, and welding equipment. • Cut, bend, thread, and connect pipes to functional components. • Adjust valves and charge systems with the proper refrigerant type. • Insulate system shells and cabinets as required. 3. Customer Service & Communication • Travel to job sites, assess conditions, and provide recommendations for corrective actions. • Resolve product or service issues by identifying the root cause, determining solutions, and implementing corrective actions. • Communicate with customers, contractors, engineering, and service teams to resolve field issues effectively. • Provide service and start-up information by answering questions critical to equipment performance. 4. Compliance & Safety • Maintain a safe and clean working environment by following procedures, rules, and regulations. • Attend work as outlined in the Employee Handbook or as specified by the supervisor. • Complete additional tasks as directed by the supervisor. • Comply with government regulations, company policies, and procedures. Desired Qualifications Education & Experience • Associate's Degree (two-year college or technical school) or equivalent job experience. • Minimum three years of experience in a related field. Skills • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.). • Self-motivated with strong multitasking abilities. • Effective oral and written communication skills. • Ability to read a tape measure down to 1/16 of an inch. Certificates, Licenses, or Training • Must be at least 21 years old. • Valid driver's license (required). • EPA Certification (preferred). • Mechanical Journeyman or NATE Certification (preferred). Interaction with Others: The Customer Service Technician - National Accounts reports to the Service Supervisor. This role requires constant communication with internal departments (Service, Production, etc.) and external customers. The ability to work collaboratively with all RAE team members is essential. Working Environment • 50% of work is performed in a manufacturing environment with exposure to moving mechanical parts and vehicles. • 50% of work involves travel to job sites for on-site equipment startup and service. • Work settings vary and may include indoor/outdoor environments, extreme temperatures, and different locations. Benefits: - Health insurance - Retirement savings plan - Paid time off - Professional development opportunities Physical Demands Lift/Carry Stand F Walk F Sit F Handling / Fingering F Reach Outward F Reach Above Shoulder F Climb F Crawl O Squat or Kneel F Bend O Twist O 10 lbs. or less F 11-20 lbs. F 21-50 lbs. F 51-100 lbs. F Over 100 lbs. O Push/Pull 12 lbs. or less F 13-25 lbs. F 26-40 lbs. F 41-100 lbs. O +100 lbs. O N (Not Applicable) Activity does not apply to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements: Auditory capabilities, visual & speech capabilities The Company has reviewed this to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. RAE Corporation is an Equal Opportunity Employer EEO/AA M/F/V/D

Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.