Bilingual customer service jobs in Bryan, TX - 318 jobs
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Customer Care Coordinator
Customer Enrollment Associate In Office
The Briggs Agencies 4.4
Bilingual customer service job in Hearne, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
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Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Bilingual customer service job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-124k yearly est. 19d ago
Customer Service Representative
D3S Service 3.5
Bilingual customer service job in Magnolia, TX
Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Customerservice representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer's home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers' appliances while maintaining high levels of customerservice. We work Monday through Friday, weekends off.
We are looking for great people to join our team.
REQUIRED QUALIFICATIONS
· Internet / Computer Skills
· 18+ Years of Age
· Technical Aptitude or Strong Desire to Learn
TRAITS DESIRED
· Self-Motivated
· Critical Thinking
· Ability to think through complex tasks
· Well-groomed
· Good customerservice skills
· Good Listening skills
· Ability to self-manage
· Well-organized
· Detail Oriented
· Confident and Compassionate
· Willing to continue education perpetually to meet the ever-changing demands of the industry.
Specific Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits packages vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10.00 - $15.00 per hour
As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$10-15 hourly Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
Sellors Agencies
Bilingual customer service job in Millican, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Customer Service and Training Specialist
Renew Digital
Bilingual customer service job in Magnolia, TX
CustomerService & Training Specialist (Entry - Level)
Trusted Dental Technologies / VOXEL Dental
Full-Time | Magnolia (Houston, TX)
$50,000- $60,000/annually
The Opportunity
Trusted Dental Technologies brings together the industry expertise of Renew Digital, Global Surgical, and Voxel-three respected names in dental innovation-under one collaborative organization. Together, we're redefining how dental professionals deliver care through advanced technology and trusted partnerships.
As we expand our unified support model, we're seeking an experienced CustomerService & Training Specialist who will play an essential role in delivering a world-class customer experience across multiple business units. This role is perfect for someone who loves problem-solving, thrives in a customer-facing environment, and is energized by working at the intersection of technology and hands-on training.
What You'll DoCustomer Support
Serve as the frontline technical resource for dental offices and professionals via phone, email, chat, and remote desktop tools.
Troubleshoot technical issues related to dental systems, equipment, software, and digital workflows.
Document all customer interactions, issues, and resolutions in the support ticketing system with accuracy and clarity.
Training & Onboarding
Deliver virtual - and occasional in-person - training sessions to dental teams on product use, digital workflows, and best practices.
Create seamless onboarding experiences that build confidence and drive product adoption.
Ensure training documentation, videos, and materials remain up to date.
Technical Expertise
Install, configure, and test dental hardware and software.
Stay current with new technologies, software updates, and digital dentistry trends.
Test and evaluate new products for potential inclusion in the Trusted Dental portfolio and provide meaningful feedback to product teams.
Customer Engagement
Build strong, long-term relationships with dental customers.
Proactively follow up after training, installation, or support cases to ensure successful adoption and satisfaction.
Act as the eyes and ears of the customer-sharing insights or patterns that help strengthen service, operations, and product development.
Required Skills & Qualifications
2+ years of experience in technical support, customer training, or a related customer-facing technical role.
2+ years of experience within the dental industry (dental practice, dental tech company, or dental product training).
Strong customerservice and interpersonal skills.
Excellent written and verbal communication abilities.
Strong diagnostic, troubleshooting, and problem-solving skills.
Experience with digital dentistry tools is a plus.
Confident presenting to individuals and groups, both virtually and in person.
Proficient with remote support tools, CRM systems, and standard office software.
Ability to travel occasionally to client sites or industry events.
Preferred Qualifications
Associate or Bachelor's degree in IT, Computer Science, or a related technical field.
Experience with digital dental systems (e.g., scanners, milling machines, 3D printers).
Why Trusted Dental Technologies?
You'll be part of a growing organization integrating three trusted brands into a single powerhouse in digital dentistry. Your work helps dental professionals operate confidently, efficiently, and safely-ultimately improving patient care nationwide.
$50k-60k yearly 60d ago
BTU-Electric Utility Customer Care Specialist (Bilingual)
City of Bryan, Tx 3.5
Bilingual customer service job in Bryan, TX
Details Information Posting Number 2026480 Position Title BTU-Electric Utility Customer Care Specialist (Bilingual) Position # 7976 FLSA Non-Exempt Classification Type Administrative/Clerical Department Electric Utilities (BTU) - Customer Solutions Job Type Full Time Work Schedule
Monday-Friday; 8am-5pm
Hiring Pay Rate $17.00-$18.00/hour (depending on qualifications) Posting Opening Date 01/12/2026 Posting Closing Date Job Summary
The Customer Care Specialist represents BryanTexas Utilities (BTU) in its relations with customers by explaining rate structures, setting up or making changes to accounts, performing billing procedures, and confidently answering customer billing questions or concerns.
Essential Job Functions
* Receives, reviews, and processes applications for utility services.
* Assists customers in person, by phone, or by email regarding utility account information, policies, procedures, fees, and other service-related inquiries.
* Receives, processes, and completes customer requests for service activity including connects, disconnects, transfers, and repairs/re-reads/testing of water and electric meters. Prepares, processes, and monitors related work orders.
* Processes cash, check, and credit card payments for utility payments, allocates payments to correct accounts, issues customer receipts, reconciles and balances cash drawer, and prepares bank deposits.
* Assists customers with bill adjustments or payment arrangements within established policies.
* Enters and maintains current customer account information including addresses, phone numbers, account status, and other pertinent customer information.
* Performs a variety of general clerical duties including data entry, filing, copying, scanning, faxing, and entering and retrieving data using a computer.
* Assists the public by answering inquiries about department policies, procedures, and programs related to utility billing and collection procedures.
* Handles initial complaints from customers; routes the customer to the appropriate person if additional action is necessary.
* Sets-up commercial accounts; investigates letters of credit and problem accounts, as needed.
* Serves as a reference in interpreting and computing utility rates.
* Assumes personal responsibility for professional development and ongoing education to maintain proficiency. Communicates self-development and learning needs to supervisor.
* Performs related duties as required.
* Responds regularly and promptly to work.
Minimum Qualifications
* High School Diploma or GED; some additional training and/or course work in business, public or office administration is a plus.
* At least two (2) years of work experience in a banking, accounting/billing, clerical, retail, and/or call-center environment.
Equivalent combinations of education, experience, certification, and training may be considered.
Knowledge, Skills & Abilities
Knowledge of:
* Techniques for cash handling and reconciliation.
* Proper customerservice and telephone etiquette.
* Modern office procedures, methods, and equipment including computers and associated equipment.
* Principles and procedures of record keeping.
Ability to:
* Work independently and efficiently follow established practices and procedures.
* Learn department functions thoroughly in order to provide general information and explain detailed department processes and procedures.
* Prioritize multiple tasks, projects, and demands, and meet established deadlines.
* Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
* Handle a diverse set of customer inquiries politely and professionally.
* Calculate bills using multiple rate structures; transact and balance cash drawers.
* Maintain important records efficiently and accurately.
* Perform mathematical calculations quickly and accurately.
* Research information and data and prepare reports.
* Write letters, memos, and documents clearly and concisely.
* Maintain a high level of integrity and discretion in handling confidential information.
* Demonstrate good judgment and a professional demeanor at all times.
* Take the initiative to learn individual job tasks and continue to broaden knowledge levels by willingly accepting new responsibilities and attending training to advance skills.
* Demonstrate satisfactory work performance and willingness to improve methods of work accomplishments.
* Demonstrate regular, reliable, and punctual attendance and utilize leave responsibly to ensure sufficient coverage of departmental operations.
* Abide by City and department administrative directives, policies, and procedures.
* Provide management with sound, positive advice, and information concerning the incumbent's area of responsibility.
* Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.
Skills:
* Advanced skills in operating office equipment and machinery.
* Strong verbal and written communication skills.
* Strong customerservice skills, with the ability to remain calm in sometimes stressful situations.
* Bilingual skills (Spanish/English) are a plus.
Licenses, Certifications & Special Requirements
* Must possess fluent verbal and written bilingual skills (English/Spanish).
Physical Demands
Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, reaching, twisting, bending, using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds.
Working Conditions
Work is performed primarily in an office setting. Duties are often performed at a customerservice counter/desk involving frequent contact in person and on the telephone with the general public, staff, and others. At times, the position will be required to perform mailroom responsibilities which will involve going to and from various locations, at times during inclement weather.
Equipment
Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to: multi-line telephone, computer, printer, fax, copier, scanner, and 10-key calculator.
Additional Notes/Instructions for Applicants
This is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship.
Quicklink for Posting *****************************************
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Select the primary way you heard about this employment opportunity:
* City of Bryan Website
* City of Bryan Social Media
* City of Bryan Employment Office
* City of Bryan Employee
* Friend/Relative
* Indeed
* Google
* Glassdoor
* LinkedIn
* Facebook
* Texas Municipal League
* Careers in Government
* Television Station
* Radio Station
* Newspaper
* Career Fair (specify location below)
* College/University Website (specify school below)
* Other Website (specify below)
* Other Source (specify below)
* Unknown
* If known, specify details of source selected above (name, station, location, etc.):
(Open Ended Question)
* * What is your expected wage/salary for this position?
(Open Ended Question)
* * Can you speak fluently in Spanish and understand & converse in Spanish in a business environment?
* Yes
* No
* * What is the highest level of education completed? (Make sure this information is reflected under the Education History Section of the application)
* GED
* High School Diploma
* Associate's Degree
* Bachelor's Degree
* Master's Degree
* PhD
* * Do you possess experience operating a cash register/managing a cash drawer?
* Yes
* No
* * If 'Yes', please describe your experience. If 'No', enter N/A.
(Open Ended Question)
* * Do you possess any experience directly related to bookkeeping, billing, banking, accounts payable/accounts receivable, payroll, or similar accounting/financial support responsibilities?
* Yes
* No
* * If 'Yes', list the type of tasks you performed that would relate to and assist you in the performance of this position. If 'No', enter NA.
(Open Ended Question)
Documents Needed to Apply
Required Documents
* Resume
Optional Documents
* Cover Letter
* Letter(s) of Recommendation
* Certification(s)
Bryan Municipal Building
300 S. Texas Avenue
Bryan, Texas 77803
$17-18 hourly 7d ago
Customer Relations Representative - State Farm Agent Team Member
Miles Pusateri-State Farm Agent
Bilingual customer service job in College Station, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 12d ago
Care Coordinator Brazos County
Unbound Now
Bilingual customer service job in Bryan, TX
Job DescriptionSalary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY Care Coordinator - Brazos County
Job Status:Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote care coordination line with co Care Coordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for care coordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional care coordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional care coordination team
Facilitate data evaluation sessions by the regional care coordination team
Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team.
Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Nows care coordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-care coordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalismand compassion.
Compliance with CSTT expectations for care coordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: Care Coordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
$32k-44k yearly est. 17d ago
Customer Service Representative
Reynolds and Reynolds Company 4.3
Bilingual customer service job in College Station, TX
":"Are you looking for an entry-level, full-time job at a stable, thriving company with great benefits and opportunities for growth? Reynolds and Reynolds is expanding its team in College Station, and we're growing every day! Benefits we can offer you: - Complimentary breakfast and lunch at our onsite dining facility - Free Onsite gym - Paid time off - Competitive Salary - Onsite medical center - Health, dental, vision, and life insurance - Company adds money to your HSA - 6% match on 401(k) - Ongoing training and career growth - Sports and social groups after work - Volunteer programs through our Associate Foundation Job Responsibilities: - Support customers in issue resolution - Communicate solutions clearly and politely - Maintain customer records and seek assistance when necessary Requirements: - No degree required - Excellent communication skills - Strong problem-solving abilities As a CustomerService Representative, you will assist customers by phone and email to troubleshoot issues, gather information about their needs, and ensure their satisfaction with Reynolds products.
Entry-level positions available for problem solvers, critical thinkers, and team players.
Training provided, offering opportunities to earn industry certifications.
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$29k-35k yearly est. 3d ago
Service BDC Agent - Lost Pines Toyota
Lost Pines Toyota
Bilingual customer service job in Giddings, TX
Job Description
Business Development Center (BDC) Representative - Service
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service consultants. The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers at our locations.
Responsibilities
Receiving inbound service phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customerservice, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
BILINGUAL - SPANISH
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Employee discount on vehicles
Our Company
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!
$22k-31k yearly est. 18d ago
Customer Relations Representative - State Farm Agent Team Member
Michael Liberto-State Farm Agent
Bilingual customer service job in Magnolia, TX
Job DescriptionBenefits:
Licennse Reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 13d ago
Customer Relations Representative - State Farm Agent Team Member
David Turnage-State Farm Agent
Bilingual customer service job in Magnolia, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Free food & snacks
Customer Relations Representative The Voice & Heart of DTSF
Do you have the gift of gab, a knack for problem-solving, and a passion for people? Our Customer Relations Representatives are more than just the friendly voices on the other end of the linetheyre the heartbeat of our agency, the calm in the storm, and the ones who make our customers feel like family.
What Youll Do:
Be the first friendly face (or voice) our customers connect withwhether thats answering questions, solving problems, or just making someones day better.
Juggle phone calls, emails, and in-person chats with easelike a customer-care ninja.
Keep track of customer needs and follow up so they know were always in their corner.
Translate insurance talk into real-people talk so customers feel empowered, not overwhelmed.
Team up with our agents to make sure no detail slips through the cracks.
Why Youll Love It:
Youll be a relationship-builder, problem-solver, and difference-maker all in one.
Every day is differentyoull never be bored.
Youll join a fun, supportive team that celebrates wins (big and small).
Youll get to be part of something bigger: helping protect what matters most to our customers.
What Were Looking For:
A people-person with excellent communication skills.
A multitasker who thrives under pressure and keeps their cool.
Someone who can listen, empathize, and take action.
A positive, lets get this done attitude.
Basically, if you love connecting with people, making them smile, and finding solutionsits not just a job, its a calling.
BENEFITS:
Salary pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Help people in a complicated industry
Great work life Balance- home every night
Paid time off (vacation and personal/sick days)
Health benefits (portion paid by me)
Sponsored Team building events.
Valuable career-building experience
$28k-38k yearly est. 3d ago
Customer Experience Coordinator
Marmaxx Operating Corp 4.2
Bilingual customer service job in College Station, TX
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1128 Harvey Road
Location:
USA TJ Maxx Store 0088 College Station TXThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 13d ago
Service Advisor
Lithia & Driveway
Bilingual customer service job in Bryan, TX
Dealership:L0173 Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College StationLithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous Service Advisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customerservice.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$40k-71k yearly est. Auto-Apply 2d ago
Customer Service / Front Desk SR
Trufit Athletic Clubs 3.7
Bilingual customer service job in Bryan, TX
Front Desk Team Member
Why Join TruFit Athletic Clubs?
- Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more.
- Career Growth Opportunities: From front-line roles to management positions, we support your professional development.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Welcome and check in members with a positive and professional demeanor.
- Answer questions about memberships, amenities, and services.
- Maintain a clean and organized front desk area.
Qualifications
- Friendly and outgoing personality with strong communication skills.
- Basic computer and customerservice experience preferred.
- Ability to multitask in a fast-paced environment.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
High School Diploma or GED required.
Schedule flexibility to include evenings and weekends.
Previous front desk experience.
Proficient in Microsoft Office.
Integrity | Service | Courage | Responsibility | PassionWe are proud to be an equal-opportunity employer.
$18k-25k yearly est. 60d+ ago
Customer Service Associate II
Texas A&M International University 4.0
Bilingual customer service job in College Station, TX
Job Title
CustomerService Associate II
Agency
Texas A&M Agrilife Extension Service
Department
Soil & Crop Sciences
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
Works under general supervision, supervises daily service area activities and provides customer support to a service area. The CustomerService Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements
and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and
attention to documented service laboratory's standard operating procedures and agency policies.
Responsibilities:
- Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and
developing client invoices/statements and reports.
- Provide first person contact with visiting clients and offer limited client phone support.
-Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR
spectrophotometers for non-destructive forage/plant tissue analyses.
-Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation.
-Greets customers and responds to difficult customer inquiries and complaints.
-Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
-Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
-Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments.
-Other duties as required.
Required Education and Experience:
-High school diploma or equivalent combination of education and experience.
-Three years of related experience.
Required Knowledge, Skills and Abilities:
-Knowledge of word processing, spreadsheet, and database applications.
-Strong verbal and written communication skills.
-Strong customerservice skills and detail-oriented.
-Ability to type accurately and use Word, and Excel documents.
-Ability to multitask and work cooperatively with others.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$25k-29k yearly est. Auto-Apply 60d+ ago
Service Advisor
CS Ford Lincoln, LLC
Bilingual customer service job in College Station, TX
Job DescriptionDescription:
Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.
Service Advisors should greet every customer with a smile, because let's face it, no one likes to take their car in.
Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish).
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Serves as the primary point of contact for service and repair matters
Attends all staff meetings, trainings, and educational classes as required
Helps educate/train new staff members
Performs other duties as assigned
Requirements:
Qualifications
High school diploma or GED preferred
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
Broad scope of automotive mechanical/electrical knowledge
Excellent customerservice focus
Neat, clean, and professional appearance
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Can drive both automatic and standard-transmission vehicles
Basic computer and internet skills
Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Nissan of New Braunfels Nissan of New Braunfels
Benefits
Group benefits package (Medical, Dental, Life Insurance)
401(K) with Company Match
Paid Vacation
Direct Deposit
Employee Assistance Program
Excellent Advancement Opportunities
Free Parking
$40k-71k yearly est. 14d ago
Service Advisor
Meineke-2478
Bilingual customer service job in College Station, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customerservice techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$40k-71k yearly est. 19d ago
Customer Experience Specialist
Atrium Staffing
Bilingual customer service job in College Station, TX
Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. They are now hiring Customer Experience Specialists in their College Station office to support B2B customers and deliver exceptional service.
Salary/Hourly Rate:
$16/hr - $17/hr plus 5% Annualized Bonus
Position Overview:
The Customer Experience Specialist serves as a trusted partner to B2B customers, ensuring every interaction is efficient, professional, and solution-driven. The role involves supporting customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners. This position is ideal for relationship-oriented, proactive candidates who are passionate about delivering elevated customer experiences.
Responsibilities of the Customer Experience Specialist:
* Deliver a consistently exceptional customer experience via phone, email, and chat. Act as a customer advocate, ensuring questions and concerns are resolved accurately and efficiently.
* Support customers with account inquiries, product questions, and technical assistance related to the website and dashboards.
* Collaborate with internal teams to ensure seamless service delivery and issue resolution.
* Conduct outbound calls to onboard and support new customers as needed.
* Identify trends, issues, and opportunities to improve the overall customer journey.
* Multi-task effectively in a fast-paced, high-volume environment while maintaining attention to detail.
* Escalate complex issues appropriately while maintaining ownership and follow-through.
Required Experience/Skills for the Customer Experience Specialist:
* 5+ years of customerservice, call center, or customer-facing experience preferred.
* Hospitality or retail experience highly valued and transferable.
* Strong data entry and system navigation skills.
* Outgoing, empathetic, and customer-focused with a sense of urgency.
* Passion for creating positive, lasting customer experiences.
Education Requirements:
* Associate's Degree preferred
Benefits:
* Full benefits package + 401(k)
* Hybrid work flexibility
$16-17 hourly 7d ago
Service Advisor
Fun Town RV 4.2
Bilingual customer service job in Giddings, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customerservice and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customerservice and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customerservice areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
How much does a bilingual customer service earn in Bryan, TX?
The average bilingual customer service in Bryan, TX earns between $22,000 and $37,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Bryan, TX
$29,000
What are the biggest employers of Bilingual Customer Services in Bryan, TX?
The biggest employers of Bilingual Customer Services in Bryan, TX are: