Bilingual customer service jobs in Spokane Valley, WA - 192 jobs
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Bilingual Customer Service
Customer Service Representative
Service Specialist
Customer Services Coordinator
Reservations Agent
Call Center Representative
Customer Service Advisor
Customer Engagement Specialist
Client Associate
Customer Service Representative
The Overhead Door 3.8
Bilingual customer service job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/servicecustomers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
$39k-44k yearly est. Auto-Apply 60d+ ago
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Parent Engagement Specialist
College Success Foundation 4.3
Bilingual customer service job in Spokane, WA
SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events.
This is a temporary position from September, 2021 to June 30, 2023
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation.
Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations.
Build relationships with parents and families that fosters their ongoing engagement.
Partner with school and community partners to develop impactful parent outreach and engagement strategies.
Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready.
Serve as a resource for families in need of support regarding the college readiness and enrollment process.
Develop and support parent's access to college and career resources and materials.
Work with school administrators and community partners to identify opportunities for collaboration.
Work in partnership with school staff, college partners and other college access programs to deliver services to parents.
Use work and time management tools to strengthen and maximize the delivery of services.
Collect and enter data to document college and career activities completed.
Performs other duties as assigned.
$40k-47k yearly est. 60d+ ago
Customer Experience Coordinator - Retrofit & Service Division
R&R Heating and Air Conditioning
Bilingual customer service job in Spokane, WA
At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & ServiceCustomer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction.
This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you.
Who We Are
Mission: Improving lives. Pushing the boundaries of what's possible.
Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability
We are a locally owned, community-focused HVAC company with a reputation for doing things the right way.
What You'll Do
* Serve as the primary contact for homeowners, clients, and service inquiries.
* Answer incoming calls and messages with a warm, professional, and helpful approach.
* Schedule service calls, maintenance appointments, and retrofit consultations.
* Dispatch technicians based on skill, availability, urgency, and geography.
* Communicate with technicians throughout the day to manage workflow and adjust schedules.
* Keep customers informed regarding arrival windows, delays, and follow-up needs.
* Document and update all job information in ServiceTitan.
* Support warranty requests and equipment ordering coordination as needed.
* Help resolve concerns quickly and professionally to maintain high customer satisfaction.
What Success Looks Like
* Customers feel heard, respected, informed, and supported.
* Schedules stay tight, efficient, and responsive.
* Technicians receive clear, accurate job details - and stay productive.
* Issues are resolved proactively, not reactively.
* The day keeps moving smoothly - even when things get busy.
Qualifications
Required:
* Experience in customerservice, dispatching, coordination, or call center support.
* Ability to manage multiple priorities and stay composed in a fast-moving environment.
* Strong communication skills - both written and verbal.
* Confident using computer systems & adapting to new platforms.
* High attention to detail and follow-through.
Preferred (but not required - we will train):
* HVAC, plumbing, electricians, service trades, or construction scheduling experience.
* Familiarity with ServiceTitan or similar dispatch/project management software.
Work Environment
* Fast-paced, team-oriented office setting.
* Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales.
* This is an on-site role due to real-time dispatch needs.
Salary Description:
$21-$25/Hourly DOE
$21-25 hourly 60d+ ago
Reservation Agent
Kalispel Tribe
Bilingual customer service job in Airway Heights, WA
Summary of Functions: Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort & Casino.
Essential Duties and Responsibilities
Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures.
Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guests' needs.
Answer all telephones within three rings.
Follow call scripting developed by Management staff and maintain proper call control.
Accepts all paging requests, delivers pages in a professional tone of voice.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Fluent understanding of the organization's departments allowing for accurately guided call transfers.
Presents a friendly, professional, non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides first-class guest experience.
Knowledgeable of all gaming, hotel, spa and salon amenities and terminology.
Have knowledge of the Camas Club and its policies and procedures.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Obtain any information necessary to assist the guest quickly, accurately, and pleasantly.
Performs accurately, live wakeup calls in a timely manner.
Work with the hotel property software to maintain accurate reservation information for all guests.
Monitors the perpetual inventory of rooms to be sold at all times.
Create and confirm all reservations, including hotel and RV resort reservations.
Record Guest information accurately and prevent the creation of duplicate profiles.
Verify accuracy of guest reservations pertaining to billing, credit card transactions, and guest accounts.
Accept and accurately process guest credit card information, tournament registration and gift card purchases.
Provide anticipatory service in a thoughtful and intuitive way, notating special requests made by guests.
Accurately wrap up all Reservation calls.
Use proper interpersonal skills when engaging with customers and employees.
Provide exceptional service to customers and employees when performing job duties.
Conduct oneself in a professional and businesslike manner to reflect Northern Quest's high standard of excellence.
Works as a team with other associates to maintain the highest service standards available.
Share information with other departments to facilitate their successful performance.
Ensure guest confidentiality standards are followed.
Have knowledge of all hotel emergency procedures.
Comply with hotel safety and Loss Control Procedures.
Ensure control/protection of company assets.
Responsible for maintaining regular attendance and punctuality.
Maintain Four Diamond service standards.
Fulfill any reasonable work requested by a manager or Supervisor, completing it accurately and in a timely manner.
Fill in for any duties in the hotel as needed, including but not limited to the following: concierge duties, hotel front desk, and RV Resort front desk.
Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.
May be required to be a panelist for the Internal Review Hearings.
This does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education
High school diploma or general education degree (GED).
Experience
Three to six months' related experience and or/training; 1-2 years related college courses a plus.
Experience in a four star/four diamond hotel preferred.
Skills & Abilities
Must be computer literate with working knowledge of Microsoft programs and other computer software
Ability to type at least 40 wpm. (Test Required)
Highly articulate.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write professional correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to multitask while speaking with guests.
Ability to handle high call volume with focus on available phone time.
Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner.
Ability to maintain effective working relationships with department heads and employees.
Excellent organizational, communication, and interpersonal skills.
Other Requirements
Ability to obtain and maintain a Kalispel Tribal Work Permit.
Work nights, weekends and holidays as required.
Physical Demands
Requires the ability to lift and/move objects weighing up to 20 pounds.
Constantly requires the ability to give and receive detailed information through verbal communication.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands, and/or fingers.
Often requires walking or moving about to accomplish tasks.
Frequently requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally requires stooping, which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes, or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Hiring Preference
The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.
General Sign-off & Disclaimers
The employee is expected to adhere to all company policies.
At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.
Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.
Background Investigation: All candidates and employees may be subject to a background investigation.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
$29k-36k yearly est. 2d ago
Customer Service Representative | Full-Time|
Heritage Health 3.9
Bilingual customer service job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) CustomerService Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule: 7:00am to 5:30pm
What You'll Love About Working Here:
Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.
Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.
Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You
Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.
The Client Services Representative is responsible for delivering exceptional customerservice to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience.
Requirements
Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred
Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit
Strong organizational, communication, and customerservice skills
Proficient in the use of standard office software and equipment
Ability to maintain confidentiality and adhere to HIPAA regulations
Essential Functions:
Greet and check in clients, ensuring demographic information and insurance details are updated at each visit
Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors
Schedule appointments for new and existing clients using three electronic practice management systems
Make appointment reminder calls for all scheduled clients
Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable
Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team
Assist with client check-out as needed
Create and maintain client charts in accordance with documentation standards
Audit counselor charts for clinical documentation compliance based on funding source requirements
Track and document No Show appointments; follow established No Show protocol
Process all scheduled self-pay clients through the Medicaid system to verify potential coverage
Maintain a clean and organized waiting area throughout the day
Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail
Maintain regular and predictable attendance
Perform other duties as assigned to support clinic operation
Key Success Factors:
Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks
Consistently professional phone etiquette and effective verbal communication skills
Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment
Solid organizational skills with attention to detail and accuracy
Working knowledge of insurance processes, including Medicaid and third-party payer systems
Excellent customerservice skills, with the ability to interact compassionately and efficiently with diverse client populations
Job Overview:
Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday
Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time)
Reaching with hands and arms occurs approximately one-third of the workday
Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time)
Requires frequent verbal communication and active listening (over two-thirds of the time)
Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time
Rarely required to lift more than 41 pounds
Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively
Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.
Salary Description $19.81 to $28.20 an hour
$19.8-28.2 hourly 45d ago
Call Center Representative
Kenworth Sales Company 4.6
Bilingual customer service job in Spokane, WA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Spokane, WA location.
The primary function of the call center customerservice advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
Schedule: 12pm - 8:30pm
Duties and Responsibilities:
Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues
Coordinate the development of the program with all Kenworth Sales Company Branches.
Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
Work directly with and assist each Corporate Service Director and District Service Manager as needed.
Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
Keeps a log of the details of communication with customer/dealer throughout the repair process.
Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
Qualifications:
Ability to read and comprehend English instructions and information.
High school diploma or equivalent.
Must have a working knowledge of all heavy truck repair methods.
Must have a highly technical background with good troubleshooting skills.
Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
Must have the ability to identify and meet Customer needs and requirements.
Must be a hard worker and a self-starter and a problem solver.
Excellent organizational, communication, and time management skills.
Exceptional phone and Customerservice skills required.
Appearance must meet company requirements.
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customerservice, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customerservice.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$34k-43k yearly est. 19d ago
Customer Service Coordinator
Pestco LLC
Bilingual customer service job in Post Falls, ID
Work. Grow. Build. Life.
PointePest is proud to be a part of the PestCo's family of companies:
Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Post Falls, ID
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
Manage incoming calls and customer inquiries.
Manage and maintain a customer “Sales lead” database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the company's products, processes, and services.
All duties for CustomerService Representative assigned by management.
Qualifications & Requirements:
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customerservice and in-person presentation skills.
Strong attention to detail and accurate record keeping.
Self-motivated and results driven.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control experience preferred but not required.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
Overtime, Commissions, and Bonuses (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K - Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
SmartDollar Financial Wellness Program
Educational Resources and Training provided on-the-job.
Medical Benefits are effective on the 1st of the month following the date of hire.
To learn more about PestCo Holdings LLC please visit pestcoholdings.com.
PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-38k yearly est. Auto-Apply 4d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Bilingual customer service job in Spokane, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-34k yearly est. 1d ago
Customer Service Rep(07321) - 50 W. Neider Ave
Domino's Franchise
Bilingual customer service job in Coeur dAlene, ID
Domino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10-20 hourly 6d ago
Customer Service Representative - State Farm Agent Team Member
Sue Breesnee
Bilingual customer service job in Rathdrum, ID
Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$45k-55k yearly Auto-Apply 60d+ ago
Client Success Associate (Entry-Level)
Strategy Labs
Bilingual customer service job in Spokane, WA
As a Client Success Associate, you'll jumpstart your marketing career by learning the ins and outs of the industry from day one. This entry-level role is ideal for relationship-driven digital marketers who flourish in dynamic, fast-paced environments. If you're ready to grow and make an impact, submit your resume!
Qualifications:
Bachelor's degree or equivalent education and experience
1+ years of professional experience in a marketing or business setting preferred
Possess strong written, and verbal communication skills with a desire to hone and develop presentation skills for both internal and external stakeholder presentations
Ability and desire to foster positive business relationships
Confident, curious, high-energy, self-motivated, solutions-oriented, and a proven ability to be a positive team player
Demonstrated ability and desire to work and excel in a fast-paced environment
Excellent multitasking and project management skills, including the ability to establish project milestones and keep all internal team members on task
Above-average level of personal organization with a high attention to detail and the ability to prioritize competing deadlines
Strong sense of personal accountability to goals, deadlines, and problem resolution
Ability to de-escalate conflicts and remain calm in stressful situations
Must be personable and friendly
Ability to conduct occasional, short, business-related travel
Applicants must be authorized to work in the United States. Employer sponsorship is not available.
Responsibilities:
Provide support to Client Success Managers and the Client Success team, handling tactical implementation, project coordination, and operational details that keep client campaigns running smoothly. This includes, but is not limited to:
Manage project timelines and ensure deliverables are completed on schedule
Project manage creative production requests and approvals
Facilitate information flow between CSM, clients, and cross-functional teams
Monitor daily Client performance and flag anomalies or issues to CSM
Pull and prepare data and insights for CSM analysis and client reporting
Prepare meeting materials and follow-up documentation
Development of decks and presentation slides
Assist with QA checks for campaigns and creative
Schedule and attend meetings and take and log thorough notes for necessary internal stakeholders
Includes assisting with onboarding of accounts and corresponding tasks as requested
Manage, or support, a portfolio of clients as determined by billables and pending client-facing training and experience. For these clients, duties may include the following;
Project confidence and professionalism as a representative of Strategy Labs to the client
Serve as the client subject matter expert (SME), providing guidance and addressing challenges on work/project management and collaboration with clients
Help to manage and resolve any critical situations
Build strong, long-term relationships with clients by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs
Conduct or support weekly, quarterly, and annual digital marketing performance reviews to ensure the client understands agency efforts and the correlation of marketing metrics to overall business growth with support for data analytics and insights from media team
Create and manage tasks to ensure all internal and external deadlines are met
Resolve any issues proactively and ensure client goals are met
Provide insight and relay the voice of clients to internal teams
Engage in “Radical Candor” as a means of productive dialogue between coworkers and clients for growth and areas of opportunity
$36k-56k yearly est. 2d ago
Customer Service Representative - Post Falls, ID
Kedia Corporation
Bilingual customer service job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-34k yearly est. 12h ago
Customer Service Representative - State Farm Agent Team Member
Sue Breesnee-State Farm Agent
Bilingual customer service job in Rathdrum, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-34k yearly est. 3d ago
WELLNESS SERVICES SPECIALIST (FILL-IN)
Marimn Health
Bilingual customer service job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (FILL-IN) Job Code:2025-WC-008 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Fill In
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customerservice assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.
$26k-35k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Matthew Pelz-State Farm Agent
Bilingual customer service job in Hayden, ID
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Paid time off
Successful State Farm Agent is seeking a licensed and qualified professional to join their winning team for the role of CustomerService Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must have currently)
Life and Health license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-34k yearly est. 16d ago
Customer Service Representative | Part-Time|
Heritage Health 3.9
Bilingual customer service job in Coeur dAlene, ID
Heritage Health is seeking a Part-time (0.5 FTE) CustomerService Representative to join our team in Coeur d' Alene, Idaho at our Street Medicine Clinic. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule:
Monday 11:30am-5pm 30 min lunch
Tuesday 11:30am-5pm 30 min lunch
Wednesday 11:30am-5pm 30 min lunch
Thursday 11:30am-5pm 30 min lunch
Friday 9:30am-2pm no lunch
Why You Should Join our Dynamic Healthcare Team
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 50% employer-paid employee coverage for medical, dental, and vision plans for part-time employees.
Life Insurance: Employer-paid for 1x annual salary up
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
The CustomerService Representative (CSR) delivers exceptional service to all Heritage Health patients during the check-in and check-out process. This role collaborates closely with medical assistants and healthcare providers to ensure efficient and timely patient visits. The CSR also supports the implementation of Heritage Health policies and protocols to maintain operational excellence and a positive patient experience.
Requirements
Minimum of two years of office experience; medical preferred.
Experience with Athena EHR systems preferred
Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check for our Rathdrum Clinic
Your Essential Duties:
Checks in clients and updates demographics, including insurance information, at each visit.
Verifies Medicaid at each visit and obtains Healthy Connections authorization if needed.
Ensures each account has a DMS screen and verifies current homeless and migrant/seasonal status.
Answers a multi-line phone system for the clinic, takes accurate messages and delivers them promptly to providers or counselors.
Schedules appointments for new and established clients using the electronic practice management system.
Makes reminder calls for all scheduled clients.
Collects co-pays from self-pay and third-party payer clients at each visit.
Directs clients who are unable to pay their co-pay to the billing or collections staff.
Checks out clients as needed.
Creates and organizes client charts.
Tracks No-shows and follows the No Show protocol.
Processes all self-pay clients on the schedule through the Medicaid system to check for coverage.
Maintains the cleanliness and order of the waiting room area throughout the day.
Performs general office duties such as copying, faxing, scanning, and handling mail.
Your Success Factors
Understanding of medical terminology and healthcare office procedures
Familiarity with HIPAA regulations and patient confidentiality requirements
Knowledge of electronic health records (EHR) systems (e.g., Athena)
General understanding of Heritage Health policies and services
Strong interpersonal and communication skills (verbal and written)
Proficiency in using computers, office software, and scheduling tools
Effective problem-solving and conflict resolution
Ability to maintain professionalism and compassion under pressure
Ability to handle sensitive patient information with discretion
Ability to work independently and as part of a team
Job Overview
Working Conditions: Work is normally performed in a typical interior/office work environment in a
medical clinic building. Work may be demanding and chaotic at times. May be exposed to patient
population that will present a variety of contagious diseases, physical injuries, and emotional states of
mind.
Physical/Mental Requirements:
Prolonged periods of sitting at a desk and working on a computer.
May lift up to 15 pounds at times.
Must be able to access and navigate various departments of a given location.
Must be able to complete tasks in a noisy or stressful environment.
Must be able to adhere to process protocol.
Salary Description $19.81-$28.20
$29k-35k yearly est. 48d ago
Customer Service Rep(07324) - 3904 E Mullan Ave
Domino's Franchise
Bilingual customer service job in Post Falls, ID
Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10-20 hourly 6d ago
Customer Service Representative - Post Falls, ID
Kedia Corporation
Bilingual customer service job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-34k yearly est. 60d+ ago
WELLNESS SERVICES SPECIALIST
Marimn Health
Bilingual customer service job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST Job Code:2025-WC-009 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Full Time
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customerservice assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.
$26k-35k yearly est. 10d ago
Customer Service Rep(07318) - 15640 W. Hwy 41
Domino's Franchise
Bilingual customer service job in Rathdrum, ID
Domino's in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a bilingual customer service earn in Spokane Valley, WA?
The average bilingual customer service in Spokane Valley, WA earns between $29,000 and $44,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Spokane Valley, WA
$36,000
What are the biggest employers of Bilingual Customer Services in Spokane Valley, WA?
The biggest employers of Bilingual Customer Services in Spokane Valley, WA are: