Bilingual customer service jobs in Sugar Land, TX - 1,394 jobs
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Collections, Customer Service
Customs Specialist
ALS Recruiting Ltd.
Bilingual customer service job in Houston, TX
Job Title: Customs Specialist
About the Role
We are seeking a detail-oriented and experienced Customs Specialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment.
Key Responsibilities
Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.)
Review commercial documents for compliance with U.S. customs laws
Classify products using the Harmonized Tariff Schedule (HTS)
Communicate with CBP, carriers, freight forwarders, and clients as needed
Track and monitor the clearance process to ensure timely release of cargo
Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance
Resolve customs holds, exams, and discrepancies
Provide exceptional customerservice to internal teams and external clients
Qualifications
1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role)
Strong understanding of U.S. import regulations and customs documentation
Experience with ACE/ABI systems
Knowledge of HTS classification and PGA requirements
Excellent communication and problem-solving skills
High attention to detail and ability to multitask
Customs Broker License is a plus, but not required
Benefits
Competitive salary based on experience
401(k) retirement plan with company match
Health, dental, and vision insurance
Paid time off (PTO) and paid holidays
Opportunities for professional development and certification support
Flexible work schedule / hybrid options (depending on experience)
Friendly, supportive team culture
$31k-58k yearly est. 3d ago
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Customer Service Specialist
ESP Enterprises Inc. 4.5
Bilingual customer service job in Pasadena, TX
Full-Time | Onsite (Pasadena, TX)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $20-$25/hour (based on experience)
We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused CustomerService Specialist.
If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you.
Position Summary
The CustomerService Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported.
Key Responsibilities
Communicate with customers regarding expedited and standard orders via phone and email
Respond promptly to inquiries, quotes, order statuses, and internal questions
Enter quotes, process orders, and flag emails for sales coordination
Maintain accurate records of customer interactions and required follow-up
Collaborate with Production and Shipping to relay updates, changes, and delivery details
Verify customer requirements to ensure order accuracy
Support additional tasks and administrative duties as assigned
Qualifications & Skills
Highly organized with strong attention to detail
Demonstrated ability to process customer requests accurately and efficiently
Strong communication skills - verbal, written, and active listening
Ability to multitask and prioritize in a high-volume environment
Customer-first mindset with a professional, team-oriented approach
Reliable, punctual, and committed to strong work ethic
Eagerness to learn, take direction, and develop new skills
Experience & Requirements
High school diploma required; college degree preferred
1-2 years of customerservice experience, ideally in manufacturing or a related environment
Strong data entry and typing accuracy (up to 75% of role is documentation)
Experience with CRM or MRP systems preferred
Ability to communicate professionally with customers via phone, email, and in person
Adaptable and able to thrive under pressure
$20-25 hourly 2d ago
Customer Accounts Advisor
Aarons 4.2
Bilingual customer service job in Houston, TX
The salary range for this role is $14.25 to $15.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$14.3-15 hourly 2d ago
Call Center Rep - In Office
The Briggs Agencies 4.4
Bilingual customer service job in Houston, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 5d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Bilingual customer service job in Houston, TX
A well-established industrial company is seeking a proactive and skilled CustomerService Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customerservice and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customerservice or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 3d ago
Intermodal Customer Service Rep.
W.W.Rowland Trucking Co., Inc. 3.8
Bilingual customer service job in Houston, TX
W.W. Rowland Trucking Company, LLC has an immediate opening for an Intermodal CustomerService Representative to join our team in our Dallas, Texas location -
open to consider candidates in the
Houston metroplex
.
The position communicates with customers on service capabilities, work order input, coordination with dispatch, and provides information on shipment status for the terminal operation.
Job Responsibilities and Duties:
Provides information to customers on service capabilities and capacity availability
Enters order information directly into the computer system (Intermodal) accurately and on a timely basis (immediate as received)
Resolve service issues
Schedule appointment times as required, meeting designated delivery windows set by the customer
Communicates with customers (shippers, consignees, and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times, and alternative solutions where possible
Must be available one (1) Saturday per month to provide service support as part of the weekend team (will receive alternative weekday off during that week)
Perform other duties as requested
Abilities and Skills:
Excellent organizational, interpersonal communication, and computer skills
Detail-oriented and works effectively under pressure while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Recognize problems, identify possible causes and resolve routine problems
Ability to establish and maintain a professional atmosphere for co-workers and customers
Qualifications:
Two (2) years of intermodal customerservice preferred
Strong attention to detail and excellent local geographical knowledge
Bring energy, enthusiasm, and a positive attitude to the job
Excellent verbal/written communication skills
Computer Literate - (MS Word, Excel, and Outlook) required
Bilingual is a plus
W.W. Rowland Trucking Co., LLC is a leading transportation company based in Texas. We offer a variety of services including local, regional, and OT trucking, secure drop lots, container yard storage, repair, and custom modifications services. Our terminal in Dallas, Texas is hiring a CustomerService Representative to join the team. The CustomerService Representative communicates with customers on service capabilities, performs work order input and coordinates with the dispatch team.
$25k-32k yearly est. 2d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Bilingual customer service job in Houston, TX
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The CustomerService Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$31k-45k yearly est. 3d ago
Customer Service
Baskin-Robbins-Wallisville 4.0
Bilingual customer service job in Houston, TX
Baskin Robbins Wallisville in Houston, TX is looking for one customerservice to join our 11 person strong team. We are located on 15242 Wallisville Rd Suite H. Our ideal candidate is self-driven, motivated, and engaged.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
$24k-31k yearly est. 60d+ ago
Customer Satisfaction Representative
Global Healing 3.9
Bilingual customer service job in Houston, TX
Who we are:
Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at *************************** if you are truly interested in working with us.
Here's the job:
Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you).
**This position requires you to be on site at our HQ in Houston, TX.
Responsibilities:
Resolves customer concerns via phone, email, live chat, or social media;
Assists customers with the placement of orders, exchanges, or refunds;
Helps with complaints, errors, account questions, billing, cancelations, and other queries;
Identifies and assesses the customers' needs to achieve satisfaction;
Provides accurate, valid, up-to-date and complete information about products;
Meets individual and CSR team satisfaction targets;
Provide appropriate solutions and alternatives to customers within the specified average time limits;
Goes the extra mile to engage and satisfy customers;
Greets and follows up with walk-in customers;
Creates and updates customer accounts;
Ensures proper customer satisfaction is being delivered at all times;
Most importantly, a practiced caring attitude that assists you to provide our valued customers with the best products and information.
Requirements
Minimum 2 years previous customerservice experience or experience as a client service representative;
At least 1 year of call center experience;
High School Diploma or GED;
Excellent written and verbal communication;
Proven track record of over-achieving goals or going above and beyond;
Possess a willingness to learn;
Customer orientated with the ability to adapt/respond to different types of customers;
Bilingual CSR (English & Spanish)
Bonus:
Knowledge of natural health industry;
Actively embraces healthy living;
Benefits
Paid Time Off (PTO);
Company covered health, dental, vision, and life insurance;
5% 401(k) match plus an additional 4%;
Wellness Bonus for gym, continuing education, preventative care and other reimbursements;
Employee store credit;
Company sponsored events;
Fun team-building activities.
**This position requires you to be on site at our HQ in Houston, TX.
$40k-58k yearly est. Auto-Apply 60d+ ago
Customer Service Agent
Remote Career 4.1
Bilingual customer service job in Texas City, TX
CustomerService Agent - Remote Data Entry Clerk
This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits:
Excellent weekly pay
Safe work environment
Multiple shifts are readily available from early morning to night and no experience is needed.
You will have sufficient opportunity for growth
Part-time readily available - select the days you want to work
A dedication to promote from within
Responsibilities:
Must be able to perform duties with or without sensible accommodation
Perform all other responsibilities as appointed
Assist in developing a positive, professional and safe workplace
Qualifications:
No experience, Willing to train
Ability to work within recognized turnaround times
Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks
Ability to translate and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
$25k-32k yearly est. 60d+ ago
Client Specialist
Barry's 3.7
Bilingual customer service job in Houston, TX
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customerservice in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
CustomerService:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$41k-78k yearly est. 60d+ ago
Reservationist
Brennan's of Houston 3.8
Bilingual customer service job in Houston, TX
Currently only offering part-time hours. Monday & Wednesday evenings and weekends required.
Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness.
Qualifications
· Positive attitude and stays calm under pressure
· Detail oriented and organized with a great work ethic
· Excellent phone and communication skills
· Ability to think critically
· Effectively manage reservations
· Proficient at multi-tasking
· Must be available Thursdays - Sundays
Duties
· Effectively book the restaurant in a way to maximize space and guest experience
· Maintain company standards during times of high volume
· Explain menu items and other restaurant information as requested
· Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information
· Maintain high level of detail and professionalism
· Ability to work independently for periods of time
· Complete daily administration tasks
· Must be able to charm the most high maintenance guests
· Holidays required
We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits.
Work schedule
Other
Benefits
Employee discount
$28k-34k yearly est. 60d+ ago
Customer Service Agent
Lehman Consulting and Recruiting
Bilingual customer service job in Houston, TX
Job Description
The Opportunity:
We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started!
LCR is looking for a CustomerService Representative who will be making and receiving calls to and from both current and prospective customers.
Apply today if you:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively.
Maintain excellent time management, professional customerservice at all times, and be able to balance multiple projects and responsibilities.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
Requirements
1-2 years in a customer-based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
About Lehman Consulting & Recruiting
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$23k-30k yearly est. 26d ago
Customer Service Agent
Jobsultant Solutions
Bilingual customer service job in Houston, TX
Travel has reopened worldwide. Our company is in need of Remote Travel Consultants across the US to book travel for leisure, business, wedding, and sports travel. If you have customerservice or sales experience along with a charming and creative personality this is the perfect opportunity for you. Join our team of agents and create awesome vacation packages. All high spirited and positive individuals welcome to apply.
Full -Time or Part- Time
Flexible Schedule-Work From Anywhere
NO Experience needed
Full Training provided
Earn Your Travel Certification
Must be willing to learn and coachable
Must have Computer/Laptop with internet access.
$23k-30k yearly est. 60d+ ago
Customer Service
THV Insurance Agency
Bilingual customer service job in Houston, TX
Thv Insurance Agency Llc in Houston, TX is looking for 3 customerservice representatives to join our strong team. We are located on 14405 Walters Rd Ste 144 Houston TX 77014. Our ideal candidate is attentive, punctual, and hard-working.
Benefits
Base Salary
Bonus
PTO
Paid Holidays
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Support Sales Team with servicescustomers may have
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customersBilingual in English and Vietnamese
We are looking forward to receiving your application. Thank you.
$23k-30k yearly est. 60d+ ago
Customer Service Agent / Order Entry Specialist
Peakopia LLC
Bilingual customer service job in Houston, TX
Job DescriptionBenefits:
Competitive salary
Employee discounts
Paid time off
Training & development
The CustomerService Agent is responsible for accurately taking customer orders, entering them into the system, and serving as a primary point of contact between customers, sales, and operations. This role is critical to execution qualityerrors directly impact margins, inventory, and customer satisfaction.
The ideal candidate is detail-oriented, calm under pressure, and understands the pace and urgency of wholesale produce distribution.
Key Responsibilities
Order Entry & Customer Support
Receive customer orders via phone, email, text, or WhatsApp
Accurately enter orders into the ERP system with correct items, pack sizes, quantities, pricing, and delivery dates
Confirm order details with customers when needed to avoid errors
Handle same-day changes, add-ons, substitutions, and cancellations
Customer Communication
Serve as a professional, responsive contact for assigned customers
Communicate product availability, substitutions, shortages, and delivery updates
Escalate pricing, credit, or exception issues to sales or management promptly
Maintain a service-first mindset while enforcing company processes
Coordination with Internal Teams
Work closely with sales to ensure orders align with customer pricing and agreements
Coordinate with warehouse and logistics teams on pickup and delivery timing
Communicate discrepancies, backorders, or system issues immediately
Accuracy, Documentation & Process
Maintain high order accuracy standards
Follow SOPs for order cut-off times, confirmations, and changes
Document customer communications and special instructions
Support traceability, food safety, and compliance requirements
Required Qualifications
13 years of customerservice, order entry, or administrative experience
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced, time-sensitive environment
Clear and professional communication skills
Basic computer proficiency (ERP, email, spreadsheets)
Ability to work early hours and handle daily order deadlines
Preferred Qualifications
Experience in wholesale produce, food distribution, or logistics
Bilingual (English/Spanish) strongly preferred
Familiarity with pack sizes, counts, and produce terminology
Experience with ERP or order management systems
Core Competencies
Accuracy under pressure
Customer-first communication
Reliability and accountability
Team collaboration
Process discipline
$23k-30k yearly est. 3d ago
Call Center Representative
Spring Branch Community Health Center 4.3
Bilingual customer service job in Houston, TX
The Call Center Representative is responsible for providing timely and professional customerservice to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments, manage the provider's schedules in all medical departments according to set protocol of each department and direct all incoming calls of the call system in a manner that will enhance corporate image and increase customer satisfaction. In occasion to serve as back up for Front Desk staff shortage by performing any front office duties under the direction of the Site Supervisor.
QUALIFICATIONS:
* High School Diploma or GED.
* Bilingual- English/Spanish is required.
* Able to work a flexible schedule.
* Previous experience in a Medical Setting preferred.
* Ability to manage multiple phone lines and incoming calls in timely manner.
* Ability to read and interpret documents, such as policies, procedure manuals, and reports.
* Data entry proficient.
* Experience with Electronic Medical Records Systems Preferred
* Minimum of 2 years Healthcare Call Center experience or 2 years of CustomerService Call Center experience.
* Professional and Positive attitude and able to communicate with all levels of management and more importantly with our patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Responsible for answering incoming calls in a courteous and professional manner, address questions and route calls accordingly.
* Takes all incoming calls, facilitates patient needs, and documents all communication into the chart.
* Always ensure patient confidentiality.
* Schedule all appointments for all departments and clinics based on approved protocol for each department's registration area into the Practice Management System.
* Responsible in assisting and maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts.
* Ensures that all patients inquiries are advised on the sliding fee scale and makes adjustments accordingly.
* Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form.
* Processes the charge entry into the Electronic Medical Records system.
* Schedule all incoming phone appointments using specific protocols for each department/ provider with a high degree of accuracy.
* Verify via the telephone all patient information including demographic, insurance and payment balance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early if they need to be put on the sliding fee scale, what payment method are accepted and reminders of co-payment need to be paid at the time of service for privately insured patients.
* Receives requests from pharmacy or other providers and contacts patients with messages, to include scheduling of appointments, lab orders, or other needs, and complete documentation.
* Assists with lab callbacks or other clerical/phone tasks.
* Addresses incoming calls for lab results and schedules follow up appointments according to directions of provider.
* Alerts Site Supervisor of any pending patient requests for refills, lab results, or any other requests that have not been addressed by clinical staff or providers in a timely manner outlined by the "Telephone Triage Guide".
* Provides excellent internal/external customerservice.
* Performs other duties as assigned.
* All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.
$33k-39k yearly est. 52d ago
Client Specialist
Knitwell Group
Bilingual customer service job in The Woodlands, TX
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00362 The Woodlands, TX-The Woodland,TX 77380Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$33k-58k yearly est. Auto-Apply 49d ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Bilingual customer service job in Hempstead, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 5d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Bilingual customer service job in Spring, TX
A leading distributor is seeking a CustomerService Representative to support supply chain operations and ensure seamless product distribution to clients. The ideal candidate is a proactive and detail-oriented communicator with a strong grasp of logistics and customer support. Communicating effectively, the new team member will strengthen vendor and customer relationships by managing order flow and resolving issues while ensuring timely coordination between sales, warehousing, and invoicing functions.
Salary + Additional Benefits:
$70,000-$75,000 + Bonus
PTO & 10 Holidays
Medical, Dental, Vision
Location: Spring, TX
Type of Position: Direct Hire
Responsibilities:
Provide high-level customerservice while aligning with broader organizational goals.
Build and maintain strong relationships with internal teams, external partners, and service providers to support business continuity and growth.
Coordinate end-to-end order fulfillment, ensuring seamless collaboration across supply chain partners and logistics providers.
Serve as a reliable and collaborative team member-flexible in multitasking, cross-training, and supporting colleagues as needed to drive overall team success.
Offer proactive operational and logistical support to the commercial/sales function.
Identify and implement process improvements that elevate service quality, optimize costs, and expand revenue opportunities.
Maintain effective communication and coordination with customers, vendors, logistics facilities, and other stakeholders to ensure accuracy and efficiency in order execution.
Manage customer accounts to ensure satisfaction across products, delivery, and service touchpoints.
Coordinate inbound and outbound logistics using various transportation methods.
Oversee third-party logistics providers and carriers to meet service requirements.
Assist with product forecasting and support sales team planning efforts.
Contribute to continuous improvement efforts focused on operational efficiency and customer experience.
Collaborate with marketing, sales, and leadership on projects related to service strategy, customer insights, and communication initiatives.
Process orders in the enterprise resource planning (ERP) system and prepare logistics for fulfillment.
Select appropriate transportation providers based on cost, equipment needs, and availability. Leverage available systems for freight scheduling where applicable.
Confirm inventory availability with suppliers and production partners to support timely deliveries.
Maintain accurate pricing and cost data in internal systems, in coordination with pricing and finance teams.
Gather delivery data such as weights and analysis for accurate invoicing and documentation.
Assist with verification of freight and vendor invoices; resolve discrepancies as needed.
Partner with accounts receivable to resolve customer billing issues and ensure timely payment.
Submit documentation for adjustments such as credits, debits, or invoice corrections, as required.
Provide cross-functional backup within the customerservice team and participate in training to support team flexibility.
Complete additional duties and special projects as assigned by leadership.
Requirements:
College degree strongly preferred
Minimum of 5 years of experience in one or more of the following areas: customerservice, logistics, transportation, warehousing, distribution, inventory or materials management, import/export operations, international logistics, production planning, rail operations, or overall supply chain coordination
Familiarity with enterprise resource planning (ERP) systems; experience with modern ERP platforms is a plus
Strong interpersonal skills with a professional demeanor
Excellent verbal and written communication skills in English
Confident and clear communicator, capable of engaging effectively in both one-on-one and small group settings with internal teams and external partners
Highly organized with strong attention to detail and accuracy
Proficient in Microsoft Office applications, especially Excel for data analysis, and skilled in using tools such as Outlook and Word for professional communication and documentation
Ability to effectively manage and prioritize tasks in a fast-paced environment
How much does a bilingual customer service earn in Sugar Land, TX?
The average bilingual customer service in Sugar Land, TX earns between $22,000 and $37,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Sugar Land, TX