Requirements Manager jobs at BJC HealthCare - 150 jobs

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position is responsible for managing all coding personnel, education and operations, department metrics, data abstracting, and related billing processes for inpatient and outpatient encounters to meet financial goals for the OhioHealth enterprise. Vendor management is a key function, ability to engage, hold accountable and partner with external resources to drive success. Responsible for coordination of data collection efforts with other primary users in clinical and non-clinical roles as necessary regarding Claims Processing, Quality Metrics and Data Integrity. Serves as subject matter expert and as an internal Revenue Cycle consultant for OhioHealth initiatives. This position is responsible for the development of coding guidelines in accordance with the most recent published regulations from CMS, AHIMA, and Official Coding Guidelines. Accountable for collaboration with any new payment methodology impacting any area of the department and/or reimbursement. The Manager of Coding encompasses participation in implementation of new or upgraded coding software and hardware systems. Manager is also charged with the development and monitoring of standards of performance, including revisions as new technologies become available and potentially affect production. MINIMUM QUALIFICATIONS Equivalent Experience and Relevant Coding Certification by AHIMA or AAPC (must). Minimum 7 years coding experience, at least 3 years in a large acute care network with multiple specialties. Minimum 1-year progressive leadership experience. PREFERRED QUALIFICATIONS Bachelor's Degree - Field of Study: Health Information or related. RHIA - Registered Health Information Administrator or RHIT - Registered Health Information Technician. Minimum 3 years of hands-on coding experience. Minimum 1 year leadership experience. Responsibilities And Duties: 30% Manage department operations aligning daily function with desired outcomes to meet KPIs. Major goals include workflow efficiency, production to meet coding turnaround time targets, coding accuracy and education, processes, and system integration, DNFB and Pre-AR targets. 20% Works with departments to ensure processes are in place to collaborate on initiatives and/or address issues. Support plans requiring intervention as indicated through identified industry trends, changes, payer behavior or any relevant OhioHealth goal. Serves as an internal consultant with new initiatives, reviews and provides recommendations. 15% Coordinates billing/coding activities with Revenue Cycle representatives Patient Accounts, Patient Access and participates with problem-solving. 10% Develops Coding Supervisors through delegation and direct operational support. 8% Manages staffing scheduling within budget for coding operations. Conducts staff evaluations and disciplinary actions as necessary at all campus locations. Hires and/or fires any direct reporting positions. 7% Works with Medical Record Services management team on department and enterprise-wide processes and operations as related to coding, abstracting, billing, and documentation. Implements and/or updates new IS systems. 5% Maintains current information on governmental regulation changes, especially ICD-10, CPT-4 and HCPCS coding, and APC and DRG updates affecting coding, staffing, and health system reimbursement. 5% Administers physical, procedural, and technical safeguards for protection, control, and monitoring of information assets, including access management, staff education, responses to breaches, business continuity planning, auditing, and information security risk management. Minimum Qualifications: High School or GED (Required) CCS - Certified Coding Specialist - American Health Information Management Association, RHIS - Routine Health Information Systems - State of Ohio, RHIT - Registered Health Information Technician - American Health Information Management Association Additional Job Description: SPECIALIZED KNOWLEDGE * Experience with large multi-facility coding operations and vendor management. Certification in coding by AHIMA or AAPC. * Evidence of successful KPI management and driver. * Strong background in ICD-10 and CPT classifications and corresponding reimbursement methodologies. * Technical skills a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department Hospital Coding Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Job TitleForecast Manager, HPMJob Description Forecast Manager, HPM As a core member of the North America Hospital Patient Monitoring (HPM) team, you will own the accuracy and strategic value of the orders forecast. Serving as a trusted advisor to commercial leadership, finance, marketing, and business partners, you will turn data into actionable insights that improve forecast confidence, accelerate deal progression, and support growth objectives. Your role: Own the regional orders forecast by ensuring accuracy, transparency, and alignment across sales, finance, and leadership. Drive consistency in forecasting practices to support strategic decision-making and commercial goals. Develop and refine short-, mid-, and long-range forecasting models using funnel analytics, historical trends, seasonality, and sales behaviors. Identify risks, opportunities, and inflection points early to enable proactive business actions. Partner with Sales, Marketing, Supply Chain, Finance, and Business Partners to maintain forecast discipline across all territories and channels. Coach leaders on best practices in funnel management, forecasting rigor, and data quality. Lead analytics on funnel health, conversion rates, velocity, and stage progression, translating findings into actionable recommendations. Provide regular insights to accelerate orders, reduce slippage, and improve forecast confidence. Enhance forecasting tools, dashboards, and CRM data integrity while standardizing processes for governance and consistency. Deliver executive-ready summaries and KPI reports, highlighting risks, opportunities, and strategic focus areas. You're the right fit if: You've acquired 5+ years of experience in sales forecasting, demand planning, commercial analytics, or related commercial excellence experience, with a deep understanding of sales funnels, opportunity stages, conversion analytics, and orders management. Healthcare or highly regulated industry preferred. Your skills include ability to coach and influence sales leaders and business partners without direct authority, strong project management skills, with experience managing complex, cross-functional initiatives, forecasting methodologies, CRM systems (Salesforce preferred), and analytics tools such as advanced Excel, PowerBI. You have a Bachelor's degree, required in Finance, Business, Statistics, Supply Chain, Sales Management or related field. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You're an exceptional communicator with strong storytelling skills, able to distill complexity into compelling, actionable insights. You are able to travel up to 10 to 20% of the time. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $106,000 to $171,000. The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $112,000 to $180,000. The pay range for this position in AK, DE, MD, NY, RI, or WA is $118,000 to $189,000. The pay range for this position in CA, CT, DC, MA, or NJ is $126,000 to $201,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. #LI-PH1 #ConnectedCare This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare continues to grow and we'd like you to grow with us. We are the most experienced provider of outsourced clinical services in the industry, and we are always interested in building our team by hiring and training smart, dedicated people who share our values and our commitment to excellence. Focused on Excellence At SpecialtyCare, everyone makes a difference in the delivery of healthcare. Each of us, no matter the role, is important to the success of our company, the success of our customers, and the health of our patients. Exceptional care and positive patient outcomes require team members passionately dedicated to collaborating and driving excellence at every turn-from clinicians in the operating room to administrative people providing support behind the scenes. Highly successful companies need top talent in every position. And, with our outstanding work environment and our focus on people as one of our critical success factors, we are very committed to you, your career, and your success. PURPOSE OF THE POSITION Oversee a team of remote Electroencephalography (EEG) Monitoring Technologists including recruiting, interviewing, hiring, staffing, scheduling, supervision, compliance, development of policies & procedures, managing productivity, equipment inventory, quality control and training and new account implementation. Build and maintain professional relationships, support growth, and ensure that the team achieves or exceeds operational and financial targets. ESSENTIAL JOB FUNCTIONS * Supervise team of remote monitoring technologists. * Manage staff productivity, and set and track team performance behaviors and goals. * Conduct clinical competency and performance evaluations. * Serve as clinical and technical expert for remote EEG monitoring service. * Create and distribute 24/7 coverage schedule. * Develop policies and procedures. * Enhance quality assurance program for remote monitoring service. * Participate in new account implementation. * Work with EEG leadership, operational and clinical teams to optimize service offering. * Perform remote long-term EEG monitoring as needed, adhering to established protocols and standards. * Establish and prepare medical record documentation in accordance with hospital and SpecialtyCare policy. * Conduct periodic trending analysis and/or data review per facility policy and procedures. * Transfer data between local and network drives for data review and permanent storage when necessary. * Provide physicians and other clinical staff members with periodic updates and data summaries per facility policy and procedures. * Report critical test results to the neuro critical care physician, epileptologist, nursing staff, and/or supervisor or other designated individual per protocol and document this communication according to facility and SpecialtyCare policy and procedures. * Create shift report summarizing number of events, types of events, precautions necessary, additional procedures ordered and any other relevant information which is available for review by staff caring for the patient. * Read, understand, and implement all policies and procedure guidelines. * Ensure the integrity and maintenance of remote monitoring equipment and software. Inform appropriate individuals of equipment condition and general needs as necessary. * Participate in both evening and weekend call duties in rotation with colleagues. * Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement. * Perform other duties as assigned. Education: * Holds current R. EEG T. certification from ABRET * Certification in Long-Term Monitoring (CLTM) from ABRET preferred Experience: * Five (5) years of hospital EEG experience, preferably in both ICU & EMU environments with adult, pediatric and neonatal patient populations * Previous supervision or management experience preferred

Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare continues to grow and we'd like you to grow with us. We are the most experienced provider of outsourced clinical services in the industry, and we are always interested in building our team by hiring and training smart, dedicated people who share our values and our commitment to excellence. Focused on Excellence At SpecialtyCare, everyone makes a difference in the delivery of healthcare. Each of us, no matter the role, is important to the success of our company, the success of our customers, and the health of our patients. Exceptional care and positive patient outcomes require team members passionately dedicated to collaborating and driving excellence at every turn-from clinicians in the operating room to administrative people providing support behind the scenes. Highly successful companies need top talent in every position. And, with our outstanding work environment and our focus on people as one of our critical success factors, we are very committed to you, your career, and your success. PURPOSE OF THE POSITION Oversee a team of remote Electroencephalography (EEG) Monitoring Technologists including recruiting, interviewing, hiring, staffing, scheduling, supervision, compliance, development of policies & procedures, managing productivity, equipment inventory, quality control and training and new account implementation. Build and maintain professional relationships, support growth, and ensure that the team achieves or exceeds operational and financial targets. ESSENTIAL JOB FUNCTIONS Supervise team of remote monitoring technologists. Manage staff productivity, and set and track team performance behaviors and goals. Conduct clinical competency and performance evaluations. Serve as clinical and technical expert for remote EEG monitoring service. Create and distribute 24/7 coverage schedule. Develop policies and procedures. Enhance quality assurance program for remote monitoring service. Participate in new account implementation. Work with EEG leadership, operational and clinical teams to optimize service offering. Perform remote long-term EEG monitoring as needed, adhering to established protocols and standards. · Establish and prepare medical record documentation in accordance with hospital and SpecialtyCare policy. · Conduct periodic trending analysis and/or data review per facility policy and procedures. · Transfer data between local and network drives for data review and permanent storage when necessary. · Provide physicians and other clinical staff members with periodic updates and data summaries per facility policy and procedures. · Report critical test results to the neuro critical care physician, epileptologist, nursing staff, and/or supervisor or other designated individual per protocol and document this communication according to facility and SpecialtyCare policy and procedures. · Create shift report summarizing number of events, types of events, precautions necessary, additional procedures ordered and any other relevant information which is available for review by staff caring for the patient. · Read, understand, and implement all policies and procedure guidelines. · Ensure the integrity and maintenance of remote monitoring equipment and software. Inform appropriate individuals of equipment condition and general needs as necessary. · Participate in both evening and weekend call duties in rotation with colleagues. Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement. Perform other duties as assigned. Education: · Holds current R. EEG T. certification from ABRET · Certification in Long-Term Monitoring (CLTM) from ABRET preferred Experience: · Five (5) years of hospital EEG experience, preferably in both ICU & EMU environments with adult, pediatric and neonatal patient populations · Previous supervision or management experience preferred

Allied Home Office Located in: Melville, New York 11747Are you a credentialing pro who loves owning your process from start to finish? Do you enjoy creating order, ensuring compliance, and working closely with providers and payers to keep things moving smoothly? If so, you might be the perfect fit for our Credentialing Manager role. (Must reside in CT, CO, DE, FL, GA, NE, NJ, NY, NC, OH, PA, SC, TN, TX, or WV) As our Credentialing Manager, you'll take the lead on all things credentialing-from initial enrollment to ongoing maintenance and delegated credentialing. This is a hands‑on role where you'll manage your own workflow, drive process improvements, and serve as the go‑to expert for both internal teams and external partners. In this role, you will: Manage end-to-end credentialing, recredentialing, and payer enrollment for physicians and advanced practice providers Own all delegated credentialing functions, including initial credentialing, recredentialing, and ongoing compliance with delegated payer requirements Ensure compliance with NCQA, CMS, state, and payer-specific delegated credentialing standards Perform and oversee primary source verification (PSV) of licensure, education, training, experience, board certification, and other required credentials in accordance with NAMSS, NCQA, CMS, and payer standards Maintain credentialing files and documentation in accordance with delegated agreements and audit requirements Prepare complete credentialing and recredentialing files for review, approval, and documentation by appropriate leadership Prepare for, support, and respond to delegated credentialing audits and payer reviews, including corrective action plans when needed Track, manage and communicate credentialing timelines to support provider onboarding and avoid revenue delays Monitor expirables (licenses, DEA, board certification, malpractice coverage, etc.) and ensure timely renewals Serve as the primary point of contact with payers, hospitals, and delegated entities on credentialing and enrollment matters Maintain accurate provider data in credentialing systems, CAQH, and payer portals Develop, document, and continuously improve credentialing policies, procedures, and workflows Identify process inefficiencies and implement improvements to reduce turnaround times and operational risk Establish, track, and report credentialing performance metrics, including turnaround times, compliance indicators, and audit findings Provide regular status updates and reporting to leadership on credentialing progress, risks, and compliance matters Collaborate with revenue cycle, compliance, and operations teams to resolve credentialing-related issues impacting billing or participation status What You Bring: Bachelor's degree or equivalent healthcare experience At least 5 years in healthcare credentialing NAMSS certifications (CPCS, CPMSM, CPES) preferred Experience managing delegated credentialing programs independently Strong understanding of commercial, Medicare, and Medicaid credentialing requirements Proficiency with credentialing software, CAQH, and MS Excel Excellent communication, relationship‑building, and critical‑thinking skills A high level of integrity and comfort interpreting regulations and guidelines Experience in Pediatrics, Family Medicine, or Allergy is a bonus! Work Environment: Remote Primarily computer‑based with extended periods of desk work Compensation Offered: Salary - Salary Plan, 90,000.00 USD Annual The salary/rate provided complies with local regulations and reflects the potential base compensation for this role. Actual salary/rate may vary above or below based on the candidate's experience, qualifications, and location. Perks & Benefits - Because You Deserve Them! We know that taking care of others starts with taking care of you. When you work at least 30 hours per week, here's what you get: Health Coverage That Works for You - Medical, dental, and vision plans to keep you and your family covered. Smart Ways to Save - Choose between a Flexible Spending Account (FSA) or a Health Savings Account (HSA) to plan for medical expenses. Invest in Your Future - Our 401K plan comes with up to a 4% employer match, helping you grow your savings. Take a Break, You've Earned It - Paid Time Off to relax, recharge, or handle life's little surprises. Peace of Mind - Life happens, and we've got you covered with Basic Life Insurance, Supplemental Life Insurance, and NYS Short-Term Disability (STD). Extra Protection - Optional supplemental insurance products for added security. Wellness Matters - Access to wellness programs and coaching to keep you feeling your best. Care for Your Fur Family - Access to pet insurance options to help with unexpected vet expenses. Exclusive Discounts - Employee discount programs to save on things you love. Be Part of Something Bigger - Join a growing organization that puts exceptional patient care at the heart of everything we do. This organization participates in E-Verify. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, domestic status, civil union status, pregnancy, employee's or dependent's reproductive decision making, veteran status, military status, sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), gender identity or expression, predisposing genetic characteristic, genetic information, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), arrest record, status as a victim of domestic violence, past convictions (in accordance with applicable law), or any other characteristic protected by applicable federal, state or local laws.

The Manager, Program Integrity is responsible for managing Program Integrity requirements to include allegation intake, report analysis, triage, investigation, correction and reporting of fraud, waste and abuse Essential Functions: Responsible for deposition, testifying in court in support of CareSource and Attorney General legal actions Manage all efforts of your investigative team focusing on thorough but timely investigations, highest impact prioritization, root cause identification, state and federal law enforcement collaboration, evidence development and investigative actions Drive and encourage innovative approaches to increase department effectiveness and efficiency Ensure quantitative and qualitative measures are used to meet performance objectives Develops and maintains key business contacts for investigative and SIU management purposes Ensure employees meet all state and federal contract requirements and follow department work processes Lead the Investigative team through investigative resolution including corrective action plans, terminations, Fair Hearings, recoveries, negotiations, mediation, and litigation Mentor employees on effective and through investigative case presentation Mentor direct reports including, coaching, development, performance feedback, disciplinary issues, annual performance evaluations and bonus review Lead and promote Employee Engagement Drive fraud identification through information sharing efforts, OIG Work Plan, Fraud Task Force participation and seminars Drive internal process and procedure changes by working with cross departmental teams to resolve identified internal system gaps that may present a FWA or financial risk to CareSource Take a leadership role in state and federal regulatory audits Proactively manage investigative team growth to meet new business requirements Take a leadership role in state and federal program integrity operations and fraud organizations such as NHCAA, HFPP, and ACFE Speak at national conferences on investigative efforts and fraud trends. Develop and maintain an in-depth knowledge of the company's business and regulatory environments Works closely with leadership to establish, communicate, and perpetuate the corporate vision, ensuring appropriate communication to all stakeholders Recognize and proactively manage operational dependencies and risks Maintains a framework of standards and best practice methodologies that are repeatable and evidence based Participate in strategic planning and implement action plans Perform any other jobs, as requested Education and Experience: Bachelor of Science/Arts Degree in Criminal Justice, Medical/Health Care Field or related industry or equivalent years of relevant work experience is required Minimum of six to eight (6-8) years of investigative or health care experience is required Extensive experience in health care, legal, auditing, claims and/or investigative services is required Leadership/supervisory experience preferred Competencies, Knowledge and Skills: Demonstrated leadership qualities Support the development of effective working relationships with business partners Solid understanding of claims processing preferred Knows and uphold the provisions of the Corporate Compliance Plan Intermediate to advanced proficiency level of computer skills, including Microsoft Outlook, Word, Excel, Access, and Power Point Advanced troubleshooting and problem-solving capabilities Effective communication and interaction skills Ability to formally present to a wide audience internally and at national conferences Ability to lead a team and achieve performance metrics Highest levels of ethics, integrity and professionalism Significant knowledge of government program compliance requirements - Medicare, Medicaid, Affordable Care Act (ACA), etc. preferred Significant knowledge of medical insurance and/or state regulatory requirements Licensure and Certification: Certified Fraud Examiner (CFE), Certifications through America's Health Insurance Plans (AHIP), Healthcare Anti-Fraud Association (HCAFA) and/or Managed Healthcare Professional (MHP), Accredited Health Care Fraud Investigator (AHFI), and/or Certified Professional Coder (CPC) are preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $83,000.00 - $132,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-SD1

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the role: We're seeking a Manager, BDR Enablement to help our BDR team reach the next stage of its evolution by establishing, documenting & training on “The Hello Heart Way.” You'll serve as a trusted operational partner to the BDR team's leadership and be a force multiplier to the members of the team by documenting “what good looks like” and giving the team the tools and training to execute it at scale. If you are passionate about standardization, optimization, and scale (while also being a fun and encouraging partner in team development), then this role is for you. This role reports to our VP of Revenue Operations & will play a key part in our next stage of growth. Responsibilities: Templates & Scripts - Design best-practice content for the team to execute at scale. Will range from proactive email outreach templates to reactive objection handling. BDR Playbook Design & Ongoing Iteration - Partner with BDR leadership to design and constantly iterate/improve a playbook that guides BDR activity - ranging from daily activity to seasonal big rocks in coordination with Marketing. BDR Campaign Development - Design plays & campaigns that give structure to outbounding efforts (e.g. targeting a specific persona with specific messaging for a 2 week period). Information Funnel - Streamline the high-volume & diverse flow of information (GTM plays, operational best practices, technical product details) into digestible format & language. Asset Management - Maintain database of GTM assets in Highspot. Thoughtfully organize to optimize usage, and rigorously update/prune content. Training - Conduct engaging training (both self-service & live) & maintain a training roadmap & backlog in partnership with leadership. Synthesizing GTM Insights - Monitor GTM plays (e.g. review Gong, interview internal resources) to evaluate effectiveness. Be fluent in the details, while also being able to package up insights/recommendations to the executive audience. The ideal candidate will have: 4+ years of professional experience in GTM Enablement or Operations, with experience leading Enablement for a BDR or SDR team Expertise in BDR or SDR outbound sales is required - you bring expertise and best practices from your experience, and can help uplevel our team right away Background in digital health, SaaS, or health tech strongly preferred. Extensive experience designing scripts, A/B testing, and iterating based on outcomes Strong collaboration skills with experience aligning cross-functional stakeholders (e.g. Marketing, Sales, Product). Familiarity with GTM tools such as Salesforce, Highspot, Gong, Salesloft, and Asana. Ability to travel up to 20% annually as needed. The US base salary range for this full-time position is $135,000 to $145,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the role: We're seeking a Manager, GTM Enablement (Onboarding) to own & lead the onboarding of new hires across our Go-to-Market (GTM) teams, providing world-class enablement to all new GTM hires. You'll own, maintain, and constantly optimize our onboarding program, Hello, START! - including everything from content development to training & execution. If you are a detail-oriented self-starter who is passionate about launching new hires on their journey in a fast-paced and dynamic GTM organization, then this role is for you! This role reports to our VP of Revenue Operations & will play a key part in our next stage of growth. Responsibilities: Own, iterate and execute a world-class onboarding program that quickly and scalably brings all GTM new hires to full productivity in record time. Guide members of all GTM teams through their first 4-6 weeks at Hello Heart, including Sales, BDRs, Customer Success, Implementation, Channels, Partnerships, Consultant Relations & Medical Affairs. Own all onboarding content - collaborating with leaders of various functions (e.g. Sales) and your GTM Enablement peers that are dedicated to those functions to ensure onboarding content is 100% reflective at all times of the ever-evolving GTM playbook and positioning Maintain a curriculum that seamlessly onboards new hires to the “Hello Heart Way” holistically, including value props, positioning, processes, tools & culture Optimize the balance between scale and personalization - ensuring a curriculum that is specific and relevant to the specific role/department, while also building for scale as Hello Heart rapidly grows Partner with the GTM Systems team to ensure new hires are onboarded to the Hello Heart tech stack Conducting certifications & scorecards (including listening to Gong) to ensure new hires are thriving with the use of Hello Heart best practices The ideal candidate will have: 2+ years leading GTM onboarding (will consider candidates who have led specific functions such as Sales onboarding, without necessarily having led all GTM teams' onboarding) 5+ years of professional work experience, including 3+years in training, onboarding, or enablement Exceptional project management skills - with experience using Asana or similar tools Familiarity with the GTM tech stack to get new hires (of varying technical experience) up and running quickly, including Salesforce, Highspot, Salesloft & Sales Navigator Exceptionally detail-oriented and process-oriented with a knack for scaling & efficiency Ownership mentality - able to own, iterate, and evolve the onboarding program with minimal oversight Strong presentation, training & interpersonal skills - with comfort discussing areas of development during certifications & Gong reviews A knack for explaining complex concepts in a clear, succinct, and concrete way The US base salary range for this full-time position is $135,000 to $145,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

We need a QA Manager with strong articulation skills to lead QA Maturity Model assessments and a Gen AI PoC for quality engineering. The role involves driving QA improvements using objective metrics, managing stakeholders, and aligning QA with business goals. Responsibilities Lead QA Maturity Model assessments, define gaps, and implement improvements. Drive a Gen AI PoC, exploring AI-driven automation and predictive testing. Manage QA projects with objective metrics, ensuring measurable progress. Align QA strategy with business needs, ensuring scalability and efficiency. Collaborate with cross-functional teams to standardize best QA practices. Requirements E-Commerce & Retail systems experience with deep domain understanding. Strong QA assessment and maturity model expertise. Hands-on experience with test automation, AI-driven testing, and CI/CD. Proven ability to manage stakeholders, drive QA strategy, and articulate value. Experience in accessibility, security, and performance testing is a plus Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Job Description 2: Google Tag Manager Specialist We are seeking an experienced Google Tag Manager Specialist to ensure seamless tracking and data collection for our digital assets. This role involves managing and optimizing tag setups, troubleshooting issues, and collaborating with analytics teams to drive reliable data insights. Key Responsibilities: Configure, implement, and optimize tags, triggers, and variables in Google Tag Manager (GTM) to support tracking and analytics initiatives. Develop custom tagging solutions using JavaScript, data layers, and advanced GTM functionalities. Troubleshoot and resolve issues in tracking implementations, ensuring data accuracy across platforms. Design and manage event tracking, e-commerce tracking, and consent management setups. Collaborate with the analytics team to align tagging setups with Google Analytics (GA4) requirements. Maintain and document GTM configurations and ensure compliance with industry best practices. Required Qualifications: 3-4 years of professional experience with Google Tag Manager (GTM) in a digital or web analytics role. Hands-on experience with web technologies, including JavaScript, HTML, and CSS. Proven track record in integrating GTM with Google Analytics (GA4) and other analytics tools. Experience with debugging and testing tools like Tag Assistant, Debugger, or browser console. Bachelor's degree in Marketing, Computer Science, or a related field. Preferred Skills: 1-2 years of experience with enhanced e-commerce tracking implementations. Familiarity with privacy frameworks like GDPR and CCPA, including consent management. Google Tag Manager Certification is a plus. Basic knowledge of SEO/SEM tracking and attribution modeling. Compensation, Benefits and Duration Minimum Compensation: USD 14,000 Maximum Compensation: USD 49,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

As Change Management Manager, you will work in a team environment alongside some of the best in the business including those with extensive industry experience, years of consulting acumen, recognized certifications and a desire to serve clients. You will lead engagements and consulting teams as we interact with our clients to understand their overall business operations and address their most pressing business challenges. You will make a difference to truly affect their bottom line and allow them to be more successful. Job Description The Change Management Manager oversees and directs the strategic planning and execution of change initiatives across the organization. This senior role ensures that change management efforts align with business goals, leads the development of comprehensive change strategies, and manages a team of change management professionals to drive successful organizational transformations. Critical Skills: Must possess extensive experience with change management principles and methodologies, demonstrating exceptional strategic thinking and problem-solving abilities. Advanced leadership skills are crucial for guiding senior change management professionals and managing complex projects. Superior communication and negotiation skills are necessary for engaging with executives and stakeholders, while proficiency in data analysis and performance measurement drives informed decision-making. The role demands high adaptability and resilience to navigate dynamic environments, along with strong business acumen and a deep understanding of organizational behavior to align change initiatives with overarching business goals. Responsibilities: Develop and implement organization-wide change management strategies to support strategic business objectives and ensure effective change adoption. Lead the assessment of change impact and organizational readiness, providing strategic direction to address challenges. Design and oversee the delivery of comprehensive communication and training programs to facilitate organizational transitions. Provide executive coaching and support to senior leaders, enhancing their capability to lead and manage change effectively. Monitor and analyze change management effectiveness, using insights to drive continuous improvement and achieve desired outcomes. Manage and mentor a team of change management professionals, fostering their development and ensuring high performance. Collaborate with senior executives, project managers, and business leaders to ensure change initiatives align with broader business strategies. Develop and manage relationships with key stakeholders, ensuring their needs and concerns are addressed throughout the change process. Oversee the integration of change management best practices and methodologies into organizational processes. Represent the change management function at the executive level, advocating for resources and support to drive successful change initiatives. Qualifications: Education: Bachelor's degree in business, Finance, Economics, Communications or a related field. Master's degree or MBA is strongly preferred. Experience: 10+ years of relevant experience in management consulting, corporate strategy, or a related field, with a proven track record of successful project delivery and client management. Leadership Skills: Demonstrated leadership and team management skills, with the ability to inspire and develop high-performing teams. Analytical Skills: Superior analytical and problem-solving skills, with the ability to synthesize complex information and develop actionable recommendations. Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively present information to senior clients and stakeholders. Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with data analysis tools (e.g., Tableau, SQL) is a plus. Business Acumen: Deep understanding of mid-market business dynamics and challenges, with the ability to provide strategic insights and solutions. Adaptability: Ability to manage multiple projects and priorities in a fast-paced, dynamic environment. Business Development: Ability to identify opportunities to develop/ grow strategic client relationships while ensuring top-notch client deliverables. Preferred Change Certifications: PROSCI, LaMarsh Global Change Management, CCMP, Conner, CAP (change acceleration process) Preferred Technology proficiencies: Microsoft Suite, Canva, Adobe #LI-CH1

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position is responsible for managing all coding personnel, education and operations, department metrics, data abstracting, and related billing processes for inpatient and outpatient encounters to meet financial goals for the OhioHealth enterprise. Vendor management is a key function, ability to engage, hold accountable and partner with external resources to drive success. Responsible for coordination of data collection efforts with other primary users in clinical and non-clinical roles as necessary regarding Claims Processing, Quality Metrics and Data Integrity. Serves as subject matter expert and as an internal Revenue Cycle consultant for OhioHealth initiatives. This position is responsible for the development of coding guidelines in accordance with the most recent published regulations from CMS, AHIMA, and Official Coding Guidelines. Accountable for collaboration with any new payment methodology impacting any area of the department and/or reimbursement. The Manager of Coding encompasses participation in implementation of new or upgraded coding software and hardware systems. Manager is also charged with the development and monitoring of standards of performance, including revisions as new technologies become available and potentially affect production. Responsibilities And Duties: 30% Manage department operations aligning daily function with desired outcomes to meet KPIs. Major goals include workflow efficiency, production to meet coding turnaround time targets, coding accuracy and education, processes, and system integration, DNFB and Pre-AR targets. 20% Works with departments to ensure processes are in place to collaborate on initiatives and/or address issues. Support plans requiring intervention as indicated through identified industry trends, changes, payer behavior or any relevant OhioHealth goal. Serves as an internal consultant with new initiatives, reviews and provides recommendations. 15% Coordinates billing/coding activities with Revenue Cycle representatives Patient Accounts, Patient Access and participates with problem-solving. 10% Develops Coding Supervisors through delegation and direct operational support. 8% Manages staffing scheduling within budget for coding operations. Conducts staff evaluations and disciplinary actions as necessary at all campus locations. Hires and/or fires any direct reporting positions. 7% Works with Medical Record Services management team on department and enterprise-wide processes and operations as related to coding, abstracting, billing, and documentation. Implements and/or updates new IS systems. 5% Maintains current information on governmental regulation changes, especially ICD-10, CPT-4 and HCPCS coding, and APC and DRG updates affecting coding, staffing, and health system reimbursement. 5% Administers physical, procedural, and technical safeguards for protection, control, and monitoring of information assets, including access management, staff education, responses to breaches, business continuity planning, auditing, and information security risk management. Minimum Qualifications: High School or GED (Required) CCS - Certified Coding Specialist - American Health Information Management Association, RHIS - Routine Health Information Systems - State of Ohio, RHIT - Registered Health Information Technician - American Health Information Management Association Additional Job Description: MINIMUM QUALIFICATIONS Equivalent Experience and Relevant Coding Certification by AHIMA or AAPC (must). Minimum 7 years coding experience, at least 3 years in a large acute care network with multiple specialties. Minimum 1-year progressive leadership experience. PREFERRED QUALIFICATIONS Bachelor's Degree - Field of Study: Health Information or related. RHIA - Registered Health Information Administrator or RHIT - Registered Health Information Technician. Minimum 3 years of hands-on coding experience. Minimum 1 year leadership experience. SPECIALIZED KNOWLEDGE Experience with large multi-facility coding operations and vendor management. Certification in coding by AHIMA or AAPC. Evidence of successful KPI management and driver. Strong background in ICD-10 and CPT classifications and corresponding reimbursement methodologies. Technical skills a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department Physician Coding Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location 680 Lake Shore Drive Job Description The Manager of Business Intelligence will serve a critical role in empowering data-driven decision-making across the hospital system through strategic leadership of BI tools and platforms, including Microsoft Power Platform, Power BI, and ThoughtSpot. The successful candidate will have a strong understanding of healthcare analytics, be fluent in self-service BI technologies, and demonstrate familiarity with Epic as an electronic health record (EHR) system. This leader will manage a team of BI developers and analysts to deliver dashboards, visualizations, and reporting solutions that support clinical, operational, and financial initiatives. The Manager will partner with stakeholders across the enterprise to promote a culture of analytical excellence and self-service data access. Essential Job Functions: Execute on a business intelligence strategy aligned with the hospital's clinical and operational goals. Advocate for the effective use of BI tools in decision-making and promote adoption across departments. Oversee the implementation and governance of Microsoft Power BI, Power Platform (including Power Apps and Power Automate), and ThoughtSpot. Provide guidance on tool selection and usage, ensuring alignment with data governance, scalability, and usability standards. Leverage familiarity with Epic EHR and related data sources to design analytical assets that support integrated clinical and operational reporting. Collaborate with data engineering teams to ensure optimal data availability and quality for BI solutions. Lead, mentor, and develop a team of business intelligence developers. Set performance expectations, support professional growth, and cultivate a collaborative and high-performing culture. Ensure timely delivery and accuracy of BI solutions. Maintain standards for report development, visualization best practices, and change control. Monitor system performance and coordinate with IT and infrastructure teams for optimal tool functionality. Work closely with leaders in Product, Clinical, Finance, Operations, Research , and IM to understand analytical needs and translate them into effective BI solutions. Promote self-service capabilities and provide training where needed to increase data literacy. Stay current with trends in business intelligence, healthcare data analytics, and visualization best practices. Drive continuous improvement of the BI ecosystem to increase agility, accessibility, and impact. Other job functions as assigned. Knowledge, Skills and Abilities: Effectively leads and develops a BI team, fostering collaboration, accountability, and high performance. Drives the execution of BI strategies that support organizational goals and healthcare outcomes. 4+ years of deep technical proficiency in Power BI, including data modeling, DAX, and dashboard development. Exposure to ThoughtSpot for self-service analytics, enabling rapid insights through search-based BI capabilities. 3+ years' experience with healthcare-specific data sources, metrics, and compliance requirements to ensure relevant and secure analytics. 2+ years' experience with data governance frameworks to maintain data integrity, accuracy, and compliance across BI platforms. Communicates complex data findings in a clear, actionable manner to clinical, operational, and executive audiences. Manages multiple BI initiatives using Agile methodologies to ensure timely, high-quality delivery. Applies knowledge of data architecture and integration processes to build scalable, efficient BI solutions. Fosters a culture of innovation and continuous improvement by staying current with BI tools and best practices. Education High School Diploma/GED (Required) Pay Range $110,240.00-$181,896.00 Salary At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Bridge2Life Manager. This role will monitor the day-to-day operations of the B2LC, ensure and promote compliance with quality control measures dictated by federal, state, and local regulations, and ensure operational activities are conducted within constraints established by approved policy and procedures. This role monitors and participates in the quality assurance process for reviewing donor charts. Performs services for multiple offices, designs, implements and monitors all services provided as determined by policy and procedure. Must be able to exercise independent judgment, multi-task, and have excellent interpersonal skills. Flexible scheduling based on business needs. This is an onsite role in Nashville or Knoxville. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Directs orientation, training and evaluation of new employees. Jointly responsible for staffing and development of B2L staff. Evaluates and oversees statistical data for key performance indicators. Identify and take action to improve communication activities to facilitate donation, and report findings to B2L Director Oversees and reviews Safety and Training Files for each of the B2LDC staff to ensure accuracy and completeness. Monitor staff performance including but not limited to work distribution, personnel and human resource issues Ensure the team keeps the flow of the room and maintaining a sense of urgency with calls handled, ensuring donation is maximized. Serves as subject matter expert and resources regarding daily B2LC operations as determined by policy and procedures and industry standards. Monitors and evaluates the effectiveness of DCIDS SOP's, policies and procedures and ensure the highest quality service and efficiency and implements new procedures and protocols as needed. Strategize with B2LC director on the direction of the B2LC and plot strategies for staffing, processes, issues and growth within B2LC. Reports any deviations with quality, phone systems, processes as well as unforeseen incidents that may arise to the B2LC director Performs other related duties as assigned by B2LC director The ideal candidate will have: BA/BS degree in related field preferred. Medical background preferred 2+ years of experience in Tissue Banking or related field required 4+ years of experience of customer service in a high-volume setting 3+ years of direct management experience is required CTBS license required (CTPC) Excellent written and verbal communication skills required Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. Strong data entry and typing skills required. Knowledge of ACD systems. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

The Cancer Biospecimen Repository Manager is responsible for the administrative oversight of the Baptist Cancer Center Biospecimen Repository. Specifically, this position will oversee the development, implementation, standardization, maintenance, and monitoring of policies and procedures that cover all aspects of tissue collection, storage, and management in collaboration with scientific partnerships. Performs other duties as assigned. Responsibilities * Managing quality, safety, and traceability of biospecimens and related data * Ensuring compliance with federal, state, institutional, safety, and IRB policies and requirements * Reviewing results of quality tests and initiating corrective action plans as needed * Maintaining strong public relations for all biorepository services, especially external scientific partnerships * Providing oversight for biorepository personnel * Coordinating various internal stakeholders to develop, manage, and educate on biobanking services and policies * Providing oversight for all financial aspects of operations * Reviewing technical operations to ensure that all processes, protocols, and procedures are quality controlled and functioning up to standard Requirements, Preferences and Experience Experience Minimum Required: 3 years healthcare experience Preferred/Desired: 5 years healthcare experience; 3 years of healthcare leadership experience Education Minimum Required: Bachelor's Degree in Business Administration, Healthcare, or a related field. MHA, MBA or related field Training Minimum Required: Completion of Quality Training Special Skills Minimum Required: Proficient in Microsoft Office, Software programs/databases Preferred/Desired: Statistical Knowledge, Quality Improvement Experience.

Sales/Operations Manager Charter Fitness prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience - for less! Build a rewarding career while helping others achieve their fitness goals! Charter Fitness exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We provide our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Manager oversees the day to day facility operations. Duties include supervising the operations of the facility, managing a staff of member experience reps, sales managers, and personal trainers and selling memberships and fitness related services. What we offer: Competitive pay and bonus opportunities Free gym membership and employee discounts Motivating team atmosphere and support system Responsibilities: Manage and Lead staff Provide information and enroll prospects into all membership and fitness program options Maintain a high level of customer service when greeting members and answer questions knowledgeably Answer phones and handle numerous requests for information Follow up on sales and marketing calls Keep up the general appearance and cleanliness of the facility Report all property management and equipment service promptly Create a comfortable work environment Create an exceptional member experience centered on a clean, comfortable, convenient fitness center Consistently enforce club rules Dress appropriately based on Charter Fitness standards Qualifications: CPR and AED Certified

The Advocacy Manager is an inclusive and collaborative leader who is resourceful, proactive, and comfortable working with diverse populations. This role provides guidance, coaching, training, professional development, and supervision for the advocacy staff working in our 24-hour hotline office. Motivating staff, prioritizing tasks, and creating a safe, structured, and supportive environment for residents and children in shelter are essential functions of the role. A qualified applicant will be able to model extraordinary advocacy skills in the following areas: crisis intervention, trauma-informed care, problem-solving, answering the crisis hotline, providing resource referrals, completing enrollment interviews, supplying basic needs, safety planning, monitoring the safety and security of the shelter, ensuring the cleanliness and sanitation of the shelter, and promoting scheduled activities for the residents. Managing operational and interpersonal functions and responsibilities will include but are not limited to recruiting and interviewing staff candidates, monitoring staff performance and providing regular and timely feedback, maintaining supplies inventory, completing quality checks on documentation and data entry, and ensuring we are meeting grant requirements and strategic goals for the department. The Advocacy will report to the Chief Operating Officer. SCHEDULE + BENEFITS This is a full-time, salaried position (starting at $50, 000) Tuesday through Friday 10am-6pm; Saturday 9am-5pm Qualified applicants for this position will participate in a regular on-call schedule, and there are times that a different temporary work schedule may be required depending on shift coverage. As a 24x7 operation, the hotline and advocacy office must always be staffed. Newhouse pays 100% of employee health and dental benefits and matches 401(k) contributions 4% (following a 90-day qualifying period for enrollment). We offer an EAP (Employee Assistance Program), and a generous PTO package starting at six weeks of PTO per year and a two-week sabbatical after one year of employment. Newhouse also has an executive chef on staff and provides three hot meals to residents that shelter staff can also enjoy. PRINCIPAL ACCOUNTABILTIES Supervision of assigned staff members Ensure coverage of the 24x7 operation through proactive scheduling of staff and recruitment of additional staff as needed. Provide leadership, supervision, and evaluation in weekly one-on-one meetings to Advocacy staff. Schedule and lead monthly Advocate team meetings. Provide on-call phone services to address emergency situations when scheduled. Able to effectively organize and prioritize tasks, details, and assignments to meet deadlines. Must possess executive maturity, sound judgment, professionalism, and act as a team player. Work with limited supervision to improve processes, client experience, and overall client operations. Conduct annual performance appraisal with each assigned staff member, problem solve issues and addresses job related concerns. Train staff in current initiatives and oversee the implementation of processes. Address client concerns and crisis situations while providing guidance to staff. Possess cultural responsiveness and excellent interpersonal, communication, decision-making, and assessment skills. Actions, words, and behaviors are aligned and delivered in a trauma informed way. Other Agency responsibilities Support volunteer program in interacting with residential and hotline program as well as during special events including awareness events and client social activities Attend meetings as scheduled (Treatment review, health + safety check-ins, consultation meetings) to provide trauma-competent perspective for interdisciplinary team and emotional support for client. Collaborate with an interdisciplinary team to support community referrals, as needed. Attend trainings as required by agency and licensing board (if applicable). Alignment and adherence to the Newhouse mission, vision, values, and organizational culture. Maintain accurate documentation ensuring that all notes and documentation are entered in a timely manner but no less than weekly. Create a safe, structured, and supportive environment for residents and children in shelter and in non-residential services Follows the employee handbook, direct services guidebook and uses the resident guidebook as a framework for expectations and engagement with clients. Demonstrated problem solving, conflict mediation, and crisis management skills. Ability to set appropriate boundaries be adaptable and flexible, and maintain calm demeanor in a fast-paced, high-stress setting/situations. Knowledge and understanding of domestic violence through educational and/or experiential learning. Highly motivated, resourceful, flexible, and possesses a positive attitude. Ability to maintain good working relationships with clients, employees, and other department staff. Knowledge and practice of non-violent methods of regulation and behavior correction. Willingness to explore community resources that are available to support families in shelter. Computer literacy, including MS Office, and the ability to use basic computer programs to enter accurate and timely information into shelter database. Experience with recruiting, interviewing, and delivering performance evaluations. Solution-focused attitude and practices EXPERIENCE, ABILITIES + QUALIFICATIONS Comfortable in a high performing, fast-paced and quickly growing organization; demonstrated ability to achieve high performance goals, meet deadlines and adapt to changing circumstances. Dedicated to the details and masterful at multi-tasking. Ability to organize and prioritize tasks to meet deadlines. Proven ability to use outstanding interpersonal, political navigation, and written + verbal communication skills to build strong relationships and negotiate challenging situations. Proven history of self-directed work to improve processes and procedures and excellent understanding of business processes and operations. Integrity, honesty and high ethical standards. Keen interpersonal skills, utilizing Trauma Informed Care and Inclusive Culture of Belonging models. Bilingual in Spanish and English preferred EDUCATION Bachelor's Degree or relevant experience without a degree 2+ years experience supervising staff Other degrees along with experience may be accepted in lieu of a human service-related degree, or an equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Part Time Shift Manager Charter Fitness prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience - for less! Build a rewarding career while helping others achieve their fitness goals! Charter Fitness exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We are dedicated to providing our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Part Time Sales Manager supports the General Manager in overseeing the day to day facility operations. Duties include supervising the operations of the facility, managing a staff, and selling memberships and fitness related services. What we offer: Competitive pay and bonus opportunities Flexible hours Free gym membership and employee discounts Motivating team atmosphere and support system Significant company growth and advancement opportunities Responsibilities: Manage staff Provide information and enroll prospects into all membership and fitness program options Maintain a high level of customer service when greeting members and answer questions knowledgeably Answer phones and handle numerous requests for information Follow up on sales calls Keep up the general appearance and cleanliness of the facility Achieve goals given by General Manager Hold staff on your shift accountable for their actions Create an exceptional member experience centered on a clean, comfortable, convenient fitness center Consistently enforce club rules Dress appropriately based on Charter Fitness standards Qualifications: Nationally-recognized personal training certificate or a fitness-related degree CPR and AED Certified Must be at least 18 years old Prior Fitness related sales experience

Part Time Sales Manager Charter Fitness prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience - for less! Build a rewarding career while helping others achieve their fitness goals! Charter Fitness exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We are dedicated to providing our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Part Time Sales Manager supports the General Manager in overseeing the day to day facility operations. Duties include supervising the operations of the facility, managing a staff, and selling memberships and fitness related services. What we offer: Competitive pay and bonus opportunities Flexible hours Free gym membership and employee discounts Motivating team atmosphere and support system Significant company growth and advancement opportunities Responsibilities: Manage staff Provide information and enroll prospects into all membership and fitness program options Maintain a high level of customer service when greeting members and answer questions knowledgeably Answer phones and handle numerous requests for information Follow up on sales calls Keep up the general appearance and cleanliness of the facility Achieve goals given by General Manager Hold staff on your shift accountable for their actions Create an exceptional member experience centered on a clean, comfortable, convenient fitness center Consistently enforce club rules Dress appropriately based on Charter Fitness standards Qualifications: Nationally-recognized personal training certificate or a fitness-related degree CPR and AED Certified Must be at least 18 years old Prior Fitness related sales experience