RETAIL DISTRICT MANAGER UNASSIGNED - Springdale & Surrounding Area
Branch manager job in Springdale, AR
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
#CC
Nurse Manager - Operating Room (OR) Manager with Sign On and Relo
Branch manager job in Tahlequah, OK
Help Lead Care in a New Era of Tribal Healthcare - OR Nurse Manager
Be part of a historic expansion in tribal healthcare.
We are assisting our client in a nationwide search for an OR Nurse Manager to help open and lead in a brand-new, state-of-the-art hospital currently being built in Tahlequah, Oklahoma. This extraordinary 400,000 sq. ft., six-story facility will serve tribal citizens and the surrounding region with expanded access to world-class care.
This advanced new hospital will feature 127 beds, a rooftop helipad, a NICU, cardiac catheterization lab, inpatient hospice, ICU, full OR suites, ER, pharmacy, and comprehensive imaging services including CT, MRI, and nuclear medicine.
We are seeking a purpose-driven OR Nurse Manager who wants to help build, lead, and shape clinical excellence from the ground up in a mission-focused environment.
What You'll Do
Oversee patient care and daily OR operations
Lead and develop a team of 5 direct reports
Ensure clinical quality, safety, and operational efficiency
Partner with leadership as new service lines and programs launch
What's Offered
Competitive salary
Exceptional benefits
Sign-on Bonus and Relocation assistance (if needed)
The opportunity to make a generational impact in a growing health system
Preference is given to Native American candidates.
If you are inspired by mission, motivated by growth, and excited by the rare opportunity to help launch a hospital from day one, we'd love to connect.
Veterinary Regional Manager: Fayetteville, AR
Branch manager job in Fayetteville, AR
Alliance Animal Health is a fast-growing, private equity backed Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service.
We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today's veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you're excited about using your talents to make an impact on the health and wellness of people and pets - we'd love to talk with you!
Job Description
The Veterinary Regional Manager will be responsible for overseeing each individual practice manager and leading the hospitals across Alliance Animal Health's network of veterinary hospitals in our growing region of the Northwest Arkansas area. You will work with the Regional Director, the Vice President of Operations, the Veterinary Partner Doctors and Practice Managers to enhance performance at their respective hospitals. You will also work with the Internal Operations team to lead implementation of initiatives and projects at the hospitals in your region.
You will also be expected to grow with the region as Alliance Animal Health adds partner hospitals to the region.
Role & Responsibilities:
Leadership and management:
* Directly responsible for overseeing and leading the practice managers at each hospital.
* Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, budgeting, employee and client scheduling, marketing, employee training, and human resources.
* Act as a key resource and partner to the managing veterinarian at each location and responsible for building a strong relationship with that doctor. Also responsible for partnering with them on the work you are doing with the practice manager and incorporating their feedback and goals in your work with each practice.
* Collaborate with the Vice President of Operations to review the financial reports with the practice leadership team and develop strategies for each practice.
* Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.
* Responsible for the post-acquisition integration process for newly acquired clinics.
* Expected to travel to the practices 4 days per week and have 1 office day (but could be at practices 5 days a week as needed).
Qualifications
* Strong communication, team-building and leadership skills
* Highly organized and able to manage time effectively
* 3+ years of experience managing multiple locations for a multi-site operator in the veterinary industry
* Self-starter that is excited to work in an entrepreneurial environment and can take initiative
* Strong analytical skills and experience reviewing budgets and financial statements
* Proficient with full suite of Microsoft office products
* Bachelor's degree or equivalent is required
* Must live within or be willing to relocate to Northwest AR region
Additional Information
WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER.
Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.
Full-Time Assistant Store Manager
Branch manager job in Fayetteville, AR
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.00 per hour
Wage Increase: Year 2 - $26.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
* Assists the direct leader with developing and implementing action plans to improve operating results
* Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
* Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
* Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
* Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
* Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
* Participates in the interviewing process for store personnel
* Communicates information including weekly information, major team milestones, developments, and concerns
* Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
* Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
* Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
* Maintains store cleanliness standards and proper store signage at all times
* Assists the direct leader with maintaining proper stock levels through appropriate product ordering
* Merchandises product neatly to maximize sales
* Ensures the quality and freshness of products for sale and accuracy of product signage
* Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
* Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
* Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
* Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
* Other duties as assigned
Physical Demands:
* Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
* You must be 18 years of age or older to be employed for this role at ALDI
* Ability to work both independently and within a team environment
* Ability to provide and lead others to provide prompt and courteous customer service
* Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
* Ability to interpret and apply company policies and procedures
* Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
* Ability to evaluate and drive performance of self and others
* Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
* Ability to operate a cash register efficiently and accurately
* Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
* Excellent verbal and written communication skills
* Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
* Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
* High School Diploma or equivalent preferred
* A minimum of 3 years of progressive experience in a retail environment
* A combination of education and experience providing equivalent knowledge
* Prior management experience preferred
Branch Manager
Branch manager job in Fayetteville, AR
Job Details Joyce - Fayetteville, AR Full Time Monday - Friday; Rotating Saturday RetailDescription
Administer and efficiently operate a branch office, including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develop new deposit business; provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation; achieve individual and branch sales goals through new business sales, referrals and retention of account relationships. Responsible for proper adherence to regulatory and legal guidelines appropriate within the banking industry.
Duties:
Hire, coach, counsel, and terminate staff according to policies and procedures.
Provide staff development training in areas necessary for the performance of job duties and individual development.
Conduct staff performance and salary reviews in a timely manner.
Set and monitor goals for retail staff.
Responsible for creating and maintaining the profitable performance of a retail branch.
Maintain weekly prospect report and discuss opportunities with Retail Banking Manager.
Responsible for maintaining a confidential environment to protect customers and associates.
Direct and oversee customer transactions and provide other services as required by the customer.
Direct and oversee opening and closing of the bank according to policies and procedures and external compliance regulations.
Schedule work days, teller duties and teller training.
Ensure that team members adhere to policies and procedures in all areas.
Respond to after-hours calls as well as emergency calls regarding the branch.
Perform new account and teller duties as needed.
Promote and refer United Bank products and services and further establish business relationships when possible.
Represent United Bank in a positive and professional manner.
Perform other duties as assigned.
Qualifications
Skills, Knowledge, Abilities:
Good knowledge of federal and state regulations affecting banking functions.
Effectively manage employees.
Work well in a fast paced, deadline driven environment.
Ability to make independent decisions.
Ability to multi-task.
Show strong initiative.
Advanced organizational skills.
Maintain open and effective communication channels within and between departments.
Interpersonal skills to communicate with customers, vendors, and colleagues in a courteous and professional manner at all times.
Strong desire to work in a team environment and support the Bank with a positive attitude.
Foster a culture consistent with our core values of Do the Right Thing, Respect, Positivity, Innovation, Teamwork and Accountability.
Education:
High school diploma or equivalent
Some college preferred
Experience:
4 years progressive banking experience
2 years management experience
Certificates, Licenses, Registrations:
None
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: In the work environments described below, position requires sitting at desk/workstation and utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, walking, standing, lifting/carrying (up to 20 lbs). Vision abilities required by the job include close vision.
Work Environment: Work will be performed in an office environment. The noise level in the work environment is usually low to moderate.
BRANCH MANAGER
Branch manager job in Springdale, AR
Job Description
Silicone Specialties, Inc. (SSI) was established in 1969 and began by selling silicone sealants and lubricants. Over the years, SSI has expanded into commercial waterproofing and glazing, offering a diverse selection of construction materials, including sealants, waterproofing, air/vapor barriers, specialty coatings, insulation, and more. Serving various industries, SSI proudly offers products from leading brands such as Dow Corning, Tremco, Dryvit, and Sika.
Role Description
This is a full-time, on-site role located in Springdale, AR for a Store Manager. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing store inventory, and implementing retail loss prevention strategies. Additional duties include, maintaining store safety and cleanliness, and facilitating effective communication with team members and customers.
Qualifications
Strong Customer Satisfaction and Customer Service skills
Effective Communication skills
Experience in Store Management
Knowledge of Retail Loss Prevention techniques
Excellent organizational and multitasking abilities
High school diploma or equivalent; Bachelor's degree in Business Administration or related field is a plus
Experience in the construction materials industry is beneficial
Industry
Wholesale Building Materials
Employment Type
Full-time
Branch Manager I
Branch manager job in Bentonville, AR
The Branch Manager I is responsible for the administration and efficient daily operation of a full-service branch office. The Branch Manager I is responsible for the promotion of bank products and services that support overall company goals. This position is generally responsible for $5 million in combined deposits.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Partner with management to coordinate and attain branch, region and company objectives.
2. Coach and lead a strong support team of tellers and CSRs.
3. Comply with all company policies and procedures.
4. Maintain the ability and knowledge to backup all retail positions within the branch.
5. Ensure all retail and branch operational functions are performed accurately and in a timely manner.
6. May originate, process and close various consumer and small business loan products.
7. Responsible for maintaining and developing business for the branch.
8. Participate in civic and community organizations as needed.
9. Complete regular monthly branch audits.
10. Ensure all security procedures are strictly followed.
11. Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
12. Conduct regular staff meetings to keep staff informed.
13. Complete annual performance reviews and disciplinary action as needed.
14. Maintain a safe and professional business environment . Ensure all equipment is in good working order.
15. Participate in regular SWOT analysis for competitive advantage.
16. Review, evaluate, and determine payment decisions within established limits per company policies and standards.
17. Make hiring and termination staffing recommendations/decisions.
18. Provide wire verification/approvals up to established limits.
19. Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
20. Approve fee refunds/waivers within established regional guidelines.
21. Lift coin bags up to 50 lbs.
22. Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
23. The ability to work in a constant state of alertness and in a safe manner.
24. Completes required BSA/AML training and other compliance training as assigned.
25. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Some banking related courses.
SOFTWARE SKILLS REQUIRED
Intermediate: Payroll Systems, Spreadsheet, Word Processing/Typing
Basic: 10-Key, Human Resources Systems, Presentation/PowerPoint
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Required proficiencies:
* Intense customer focus and ability to build strong customer relationships
* Ability to work as a team
* Must seek out opportunities to interact with customers and make customer service a top priority in the branch
* Must enjoy the challenge of selling and closing a sale
* Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals
* Must take ownership and responsibility for the success of the branch
Operations Manager
Branch manager job in Tontitown, AR
Job Description
FUNCTIONAL ROLE
The Operations Manager serves as the key link between executive leadership and both shop and field operations. This individual provides leadership, oversight, and accountability across projects, ensuring work is executed on time, within budget, and to the highest quality and safety standards. They will supervise the Shop Manager, coordinate with Project Managers, and maintain active communication with Field Crew Leaders.
This role requires a veteran of the construction and fabrication industries - someone with 10+ years of hands-on experience who can confidently assess job progress, interpret blueprints, track budgets, and serve as the company's “go-to” point for operational status.
KEY RESPONSIBILITIES
Act as the primary liaison between executives and shop/field operations.
Supervise the Shop Manager, Project Managers, and Field Crew Leaders.
Monitor project status, budgets, schedules, and deliverables; provide timely reporting to executives.
Conduct regular site visits to evaluate progress, verify percent complete, and resolve issues.
Coordinate fabrication and field needs to keep projects on track.
Review drawings, blueprints, and shop drawings to ensure compliance with design intent.
Implement and manage job tracking systems, workflows, and operational reporting.
Lead operational meetings and enforce accountability across teams.
Uphold safety standards and ensure OSHA compliance across all job sites.
Occasionally assist with hands-on work (fabrication/welding) if required.
Support hiring, training, and performance management of shop and field leadership staff.
Requirements
Required Qualifications
Minimum 10 years' experience in construction, fabrication, or millwright operations.
Strong background in welding and metal fabrication.
Demonstrated ability to manage both shop and field operations.
Proficiency with Microsoft Office Suite and job tracking/project management software.
Ability to interpret technical drawings and specifications.
Strong leadership, communication, and organizational skills.
Willingness to travel to job sites (all within hours of Tontitown).
Preferred Qualifications
Degree in construction management, engineering, or related field.
Certifications such as PMP, CWI, or OSHA.
Experience with Lean manufacturing or continuous improvement.
Familiarity with AWS codes and fabrication standards.
Performance Indicators
Projects completed on schedule and within budget.
Clear and timely communication between executives, shop, and field.
Accurate job tracking and reporting systems in place.
High quality and safety standards consistently maintained.
Reduced downtime and improved coordination across operations.
Benefits
Company vehicle and phone provided
Full benefits package (health, retirement, PTO, etc.)
Performance bonuses available
Branch Manager
Branch manager job in Bentonville, AR
Job Description
LMK Recruiting is seeking an experienced Branch Manager for a large, growing pest control company. The Branch Manager will be directly responsible for all operations for their respective branch. The position is designed to grow, coach, and lead all members of the service department, while increasing revenue and customer satisfaction year-over-year. The Branch Manager reports directly to the District Manager and works with him/her to ensure that their respective branch is achieving the highest service standard in the industry.
Some responsibilities include:
Deliver high-quality service that meets company standards and exceeds customer expectations.
Develop and mentor the Assistant Branch Manager for independent branch leadership.
Train and work alongside technicians to enhance service, pest control skills, and performance.
Oversee required inspections, including truck, in-field training, and integrity checks.
Conduct follow-ups, quality control visits, and resolve escalated customer issues.
Lead engaging and motivating service team training meetings.
Ensure timely recurring services through accurate staffing reports, efficient routing, and hands-on support when needed.
Maintain compliance with legal and regulatory HR requirements.
Foster a purpose-driven, engaged branch culture.
Required Skills/Abilities:
Certified Commercial Applicator License (or ability to test for) preferred, but not required
Proven operations experience in a high growth environment
Ability to communicate, present and influence all levels of the organization, including executive and C-level
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Why Consider Us?
Initial salary range between $57,000-$67,000 plus performance bonus (based upon experience)
Additional bonus paid to candidates who have a Commercial Pesticide License
Health, vision, and dental insurance
Annual reviews and merit-based raises
Generous paid vacation, holiday, and special day off opportunities (you get a paid day off for your birthday!)
Annual Leadership and Professional Development Seminars
Relocation assistance when applicable
Core Values:
Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation.
Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person.
Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth.
Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them.
Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Prolonged periods of working outdoors in all weather conditions
May be required to lift up to 50 pounds
Branch Manager - Bentonville
Branch manager job in Bentonville, AR
Job Description
General Manager - Urbanex Pest Control
Salary Range: $57,000-$67,000 base + monthly performance bonuses
Additional Incentives:
· Bonus for candidates with a Commercial Pesticide License
· Relocation assistance available
Urbanex Pest Control is one of the fastest-growing service providers in the U.S. In fact, we were recently named the 38th largest pest control company in the country by PCT Magazine's 2025 Top 100 list. We're looking for a General Manager/Branch Manager who will bring energy, ownership, and integrity to building a world-class service operation.
If you're passionate about people, process, and performance-and ready to lead a team that lives by our core values-this role is for you. Whether you come with a pest control background or just strong home services experience, you might be the right person to lead our Atlanta branch. Video: Experience the Urbanex Difference
Why Urbanex?
· Growth oriented leadership team
· Base salary plus performance bonus
· Bonus incentive for candidates with Commercial Applicator License
· Health, dental, and vision insurance
· Generous paid time off including vacation, holidays, and your birthday
· Annual leadership and professional development seminars
· Career growth in a nationally ranked company
· Relocation support if applicable
What You'll Do
As General Manager, you will be responsible for all aspects of your location's performance-from developing talent and overseeing daily pest control operations to delivering exceptional service and financial results.
This role demands excellence, leadership, and the embodiment of Urbanex's five core values in every decision and interaction:
· Play Like a Champion - Lead with resilience, positivity, and a drive for excellence-even when challenges arise.
· Unwavering Character - Model integrity and accountability. Always choose to do the right thing, especially when it's hard.
· Commit to Better - Push yourself and your team to improve daily. Turn setbacks into opportunities for growth.
· Wholehearted Connection - Build a team culture where every individual feels seen, supported, and empowered.
· Belief is Contagious - Inspire belief in the mission, the team, and every person's potential.
Responsibilities:
·Team Growth & Leadership
· Recruit, coach, and develop technicians and customer service representatives
· Conduct field-based training and lead with example
· Build a leadership pipeline for long-term growth
· Customer Experience Excellence
· Ensure every service reflects Urbanex's promise of quality and peace of mind
· Personally resolve escalated issues and conduct follow-up visits
· Create customer loyalty through consistency and care
· Operational Execution
· Manage technician scheduling, staffing, and routing to meet daily and monthly goals
· Run routes when needed and ensure all safety and inspection protocols are followed
· Maintain accountability through reporting and oversight
· Performance Management
· Monitor KPIs and branch-level P&L drivers
· Lead service meetings that align the team around goals and values
· Drive a results-oriented culture while maintaining team engagement
Culture & Engagement
· Reinforce Urbanex's values through daily interactions and structured team development
· Foster a high-trust, high-performance environment
· Promote open communication, recognition, and continuous learning
What You Bring
· Proven experience leading operations in a fast-growing, customer service-based business
· Ability to coach, mentor, and inspire frontline employees
· Strong communication, presentation, and conflict resolution skills
· Commercial Pesticide Applicator License (preferred or ability to obtain)
· Hands-on leadership style with comfort in both field and office environments
Physical Requirements
· Ability to work outdoors in all weather conditions
· Ability to sit, stand, and lift up to 50 lbs
· Regular in-field engagement alongside technicians
· Clean motor vehicle record
Ready to Lead with Impact?
Apply now to take your leadership to the next level-at one of the Top 40 pest control companies in the U.S. and a place where culture, performance, and people come first.
#IST1
Candidates must be willing to complete a background check for this position
Capabilities Associate Manager
Branch manager job in Bentonville, AR
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
The Sales Data Capabilities' Associate Manager leads Clorox's Walmart data strategy, ensuring Walmart's customer teams are equipped with trusted, high-impact data assets from Scintilla, Circana and other platforms.
Serving as the enterprise's Walmart data expert, this role bridges customer-specific initiatives and broader analytics efforts, including direct support for Clorox's Walmart Category Advisory Services (CAS) team.
With a focus on scalable data ecosystems, the Associate Manager helps drive predictive insights, automations, and process optimizations. They will also manage a small team, fostering excellence in data stewardship, dashboard development, and cross-functional collaboration, all in service of the SDC mission to enable confident, high-impact decisions through people first growth, intelligent insights and connected systems.
In this role, you will:
Walmart Data Strategy: Partner with key field sales teammates to drive the development and execution of Clorox's Walmart data strategy 25%
People Development: Manage a small team of data analyst(s), fostering a culture of excellence in data stewardship, superior dashboard development, cross-functional collaboration and general career growth. 20%
Data Governance & Quality: Ensure data accuracy, consistency, and availability across systems. Contribute to enterprise data governance efforts, including taxonomy, data lineage, and documentation. Collaborate with data engineers and governance teams to ensure training data quality, transparency, and compliance. 20%
Stakeholder Collaboration: Act as a bridge between technical EDT teams and Walmart business functions. Translate analytical findings into clear business narratives. 10%
Performance Reporting: Maintain dynamic executive-level dashboards and performance reports (e.g., sales KPIs, conversion rates, digital metrics). 10%
Tool & Process Improvement: Identify and implement process improvements using automation, scripting (e.g., SQL, Python), and advanced BI analytics tools (e.g., Alteryx, Power BI, Planogram Generator). 10%
Advanced Analytics: Support the execution of analytics strategies that incorporate AI and machine learning to generate deeper insights into customer behavior, product trends, and operational efficiency. 5%
What we look for:
Minimum Requirements: Experience
6+ years in data analytics, and or data insight business roles.
Experience presenting analytical findings and data solutions to diverse stakeholders and non-technical audiences.
Strong understanding of retail and consumer business models.
4-year college degree or equivalent experiences.
Skills
Proficiency in BI tools (Power BI, Tableau, Looker) for dashboard creation and reporting.
Working knowledge of intermediate to advanced ETL processes for data extraction and validations.
Experience with relational databases and ETL tools.
Familiarity with data schemas and ability to design, document, and communicate models.
Strong business acumen with capacity to influence decisions through data storytelling.
Ability to prioritize tasks and meet deadlines while managing multiple data requests.
Desired Qualifications:
Experience
Deep understanding of Walmart's business model and Scintilla data environment
Prior people management experiences
Familiarity with category management and assortment optimization tools (e.g., Planogram Generator, Mission Control, Shelf IQ).
Domain-specific expertise (e.g., marketing, analytics, supply chain).
Skills
Ability to write simple SQL queries to retrieve, filter, and join data.
Ability to utilize DAX and Power Query for reporting.
Exposure to cloud data platforms (BigQuery, Snowflake, AWS, Azure).
Familiarity with data governance principles (taxonomy, lineage, compliance).
Understanding of statistical concepts (distributions, regressions, hypothesis testing).
Aptitude for process improvement and automation using tools like Alteryx or scripting languages (R, SQL, Python).
Workplace type:
This role will ideally have talent that is based out of Bentonville, AR. Open to considering candidates within other Clorox Hub locations and ability to abide by the Hybrid 2.0 Return to Office Policy; 3x per week in office.
#LI-Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $106,700 - $204,900
-Zone B: $97,800 - $187,900
-Zone C: $88,900 - $170,800
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Part Time (20 Hours) Associate Banker, West Sunset Ave Branch, Springdale, AR
Branch manager job in Springdale, AR
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Auto-ApplyAssistant Store Manager
Branch manager job in Fayetteville, AR
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyBusiness Manager. Own Brands
Branch manager job in Bentonville, AR
Business Manager
We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve budgeted goals for area of accountability.
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting.
Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit.
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities.
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise.
Execute new strategic initiatives for the account or the assigned categories.
Qualifications:
Bachelor's degree required; MBA/Graduate Degree preferred
3 years of professional work experience required; 5 years preferred
Experience in building and nurturing brands; private brand management a plus
Demonstrated ability to lead and develop teams
Ability to contribute to setting and achieving budgets
Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Duty
Business/Functional Results
Achieve budgeted goals for area of accountability
Support account team in the development of sales plans
Effectively negotiate supplier commission rates to grow category or team revenue
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting
Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility
Interprets trends and other sales analysis data to assist Sr. Business Manager
Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation
Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans)
May assist with needs for innovation
Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers
Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services
Managing Execution
Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit
Allocate resources at the account level or within assigned category business unit
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
Generating Talent
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
Assure succession plans are in place for critical roles
Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
Identify expected level of decision-making and expected level of risk-taking for team members
Strategic Leadership
Execute new strategic initiatives for the account or the assigned categories
Support, provide guidance with customer issues relating to cost/value
Foster thought leadership within account team
Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
Typically 1 - 3 reports
Managing Relationships
Directs, delegates and empowers effectively
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
3-5 Years of experience in building and nurturing brands; private brand management a plus
Skills, Knowledge and Abilities
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Strong Written & Verbal Communication Skills
Conflict Management Skills
Decision Making Skills
Strong Priortizing Skills
Excellent Customer Service Skills
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Visualize & Plan Objectives & Goals Strategically
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyBusiness Manager
Branch manager job in Bentonville, AR
Job Details Experienced Glen at Polo Park - Bentonville, AR Full Time
Business Manager
Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The main responsibilities of the Business Manager are Rent Collection processes and managing the Community Delinquency. They are also responsible for assisting the Community Manager in directing and coordinating on-site personnel, organizing financial, administrative, and leasing operations, maintaining the property and maintaining excellent resident relations.
Responsibilities:
Assists with the management of Community Peronelle, Vendors and Contracts
Provide a positive and genuine experience to all current and future residents
Assists in the facilitation of monthly operations: compiling reports, monitors and head's up rent collection efforts, make bank deposits, assists with eviction proceedings, reviews daily invoices and process as outlined by Manager.
Use high level communication skills when dealing with current and future resident
Prioritizes tour path and ensures curb appeal is up to par on property - Communicate any feedback to Maintenance team and Community Manager
Ensures Ledgers are complete and correct
Rent Collection process through evictions
Assists with inputting new applicants and the screening process, inputs new leases and renewals daily
Delinquency - follow up to make sure any unpaid balances are brought to $0
Handles all resident issues and is able to convey information to Community Manager and Leadership Team.
Strong ability to mediate and assess current and future resident feedback
Assists with resident retention activities
Scheduling and following up with progress of maintenance work orders and future move ins.
Requirements
Position requires a minimum of 1-2 years of experience as an on-site Assistant Manager.
Ability to work the first weekend of the month to assist with Rent Collection and additional weekends and evenings as needed
Great attention to detail
In depth knowledge reading and interpreting ledgers
RealPage experience is preferred
Competence in Microsoft Suite and Property Management Software strongly preferred.
Participate in training to comply with new or existing Fair Housing laws.
Present self in a neat, clean, and professional manner at all times
Comply with expectations as demonstrated in the Employee Handbook.
RR Living Values
Be Your Best. Do Your Best
We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
Honesty, Integrity, and an Unwavering Commitment to Excellence
Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
Empowered Associates, Obsessively Purpose-Driven and Stronger Together
Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.
The Magic is in the Details
Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
Passion and Care Defines Our Team
Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
Business Manager. Own Brands
Branch manager job in Bentonville, AR
Business Manager
We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve budgeted goals for area of accountability.
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting.
Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit.
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities.
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise.
Execute new strategic initiatives for the account or the assigned categories.
Qualifications:
Bachelor's degree required; MBA/Graduate Degree preferred
3 years of professional work experience required; 5 years preferred
Experience in building and nurturing brands; private brand management a plus
Demonstrated ability to lead and develop teams
Ability to contribute to setting and achieving budgets
Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Duty
Business/Functional Results
Achieve budgeted goals for area of accountability
Support account team in the development of sales plans
Effectively negotiate supplier commission rates to grow category or team revenue
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting
Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility
Interprets trends and other sales analysis data to assist Sr. Business Manager
Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation
Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans)
May assist with needs for innovation
Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers
Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services
Managing Execution
Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit
Allocate resources at the account level or within assigned category business unit
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
Generating Talent
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
Assure succession plans are in place for critical roles
Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
Identify expected level of decision-making and expected level of risk-taking for team members
Strategic Leadership
Execute new strategic initiatives for the account or the assigned categories
Support, provide guidance with customer issues relating to cost/value
Foster thought leadership within account team
Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
Typically 1 - 3 reports
Managing Relationships
Directs, delegates and empowers effectively
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
3-5 Years of experience in building and nurturing brands; private brand management a plus
Skills, Knowledge and Abilities
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Strong Written & Verbal Communication Skills
Conflict Management Skills
Decision Making Skills
Strong Priortizing Skills
Excellent Customer Service Skills
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Visualize & Plan Objectives & Goals Strategically
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyAssistant Store Manager II Mobile
Branch manager job in Fayetteville, AR
Company Cox Communications, Inc. Job Family Group Sales Job Profile Assistant Store Manager II Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly pay rate is $22.64 - $33.99/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $12,996.00.
Job Description
Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as Assistant Store Manager II, you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance for the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning.
You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities…
What You'll Do:
Along with what we just described; we've put together a list of some of the other things you'll need to do as an Assistant Store Manager II.
* The ASM II typically supports one of Cox's largest volumes store with high transactions and customer traffic. They will indirectly manage a team typically consisting of 5 to 13 sales representatives and sales operations specialist
* Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals)
* Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets)
* Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met
* Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
* Serve as a point of escalation for complicated sales and/or customer disputes
* Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives
* Support troubleshooting for customer technical problems and sales tools related issues
* Assess local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
* Serve as the SME of all product knowledge and agent sales tools
* Assist with hiring, onboarding, developing, and scheduling sales staff
* Assist with daily cash reconciliation and weekly store audits as assigned
* Assist with store and sales floor inventory to ensure alignment with Corporate store design strategy
* Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses)
It's a lot of work, but with great responsibility come great rewards. Read to find out more.
What's in It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive wage and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources.
Who You Are:
Minimum
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience or 5 years' experience in a related field
Preferred
* 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales)
* Previous experience with store operational duties
* Experience selling Wireless/Mobile products highly preferred
* Ability to motivate and coach staff to meet established sales, retention, and customer experience targets
* Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base
* Strong business acumen with an understanding of how to run a successful store
* Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services
* Ability to work and multi-task in a fast-paced, constantly changing environment; able to prioritize and adjust approach based on current environment
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Ability to lift 25-50 pounds to help manage stock room inventory
* Fluency in Spanish, both written and spoken
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyPopeyes General Manager
Branch manager job in Rogers, AR
Summary of Job Function
The Mabo Restaurant General Manager balances the role of being a servant leader and delivering exceptional performance. The Mabo Restaurant General Manager understands the importance of providing an engaging environment for the restaurant team and guests, while focusing on achieving the restaurant's operational standards, & financial objectives. Mabo General Managers invest their time in recruiting, training, & developing servant leaders that create consistent excellent guest experiences and inspire their team's performance to exceptional results. The Mabo General Manager balances their accountability in managing the facility, maintaining all restaurant accounting & completing all administrative duties.
Essential Responsibilities
Develop Servant Leaders - Putsyour people and restaurant first not yourself
Shows compassion, care and concern toward our hardworking team
Engages our team in regular one-on-one meetings and performance discussions
Creates a positive can-do environment and sets our team up for success
Leads, Coaches and motivates the Managers, Leaders and Team
Recruits and develops outstanding talent
Demonstrates commitment to our goals and inspires others to deliver outstanding performance
Respects and serves those they lead through behaviors, actions and decisions
Create Guest Experiences - Creates a service experience so good the guest can't wait to come back to
Popeyes/Dairy Queen
Serves as a role model to create memorable guest experiences
Sets clear expectations and creates an enjoyable work environment
Takes actions to solve and celebrates guest feedback
Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
Leader - Serves as the face and voice of Mabo in the restaurant and community
Serves as the local representative of Mabo to the community by sponsoring or participating in local events
Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
Leads and implements company-wide promotions, product launches and product samplings
Ensures the team executes and measures the impact of local promotions
Administration - Maintains the balance between providing an Outstanding Employee and Guest
Experience, and Achieving Financial goals
Develops accurate sales forecasts, creates effective schedules and planning to ensure achievement of Excellent Operations & Financial Cost Controls.
Monitors business: Reviews previous day financial & operational results, schedules, accounting, operational checklists, HACCP Logs
Reviews daily & weekly inventory efficiencies & usages to create accurate (truck) orders
Controls food and paper inventory by completing daily and weekly inventory counts & analysis. Maintains accurate inventory & usage records
Creates, communicates, implements and follows up on operations and financial action plans.
Analyzes sales and labor results throughout and after each shift daily & weekly
Maintains operational standards for achievement of Quality products, Cleanliness, Sanitation and Service expectations consistently each shift each day.
Maintains accurate & complete daily accounting & administrative records
Maintain Facility - Ensures the restaurant is a safe, sanitary and appealing place for everyone
Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment functions correctly
Required Knowledge, Skills and Abilities
Excellent people leadership and guest service skills required
Ability to work in a fast-paced environment
Ability to communicate effectively with Guests, Team members and Above Restaurant Leaders
Ability to resolves issues in compliance with Mabo standards
Available to work all shifts, weekends and holidays
Reliable transportation & Valid Driver's License
Effective Planner & Organizer
Excellent Recruiter & Trainer
Ability to lead a team to achievement of financial budgets
Ability to maintain accurate accounting & administrative records
Ability to effectively utilize company computer, email and restaurant software.
Education and Experience
Must have high school diploma or equivalent
Minimum of 3 years General Restaurant Management Experience
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel, bend and follow proper lifting procedures
Consistently lifts for product preparation, stocking and inventory
Ability to work at a rapid pace
Ability to stand on feet for a minimum of 8 hours
Audible hearing
Clarity in Vision
Readily Understandable Verbal Speech Communication SkillsSummary of Job Function
The Mabo Restaurant General Manager balances the role of being a servant leader and delivering exceptional performance. The Mabo Restaurant General Manager understands the importance of providing an engaging environment for the restaurant team and guests, while focusing on achieving the restaurant's operational standards, & financial objectives. Mabo General Managers invest their time in recruiting, training, & developing servant leaders that create consistent excellent guest experiences and inspire their team's performance to exceptional results. The Mabo General Manager balances their accountability in managing the facility, maintaining all restaurant accounting & completing all administrative duties.
Essential Responsibilities
Develop Servant Leaders - Putsyour people and restaurant first not yourself
Shows compassion, care and concern toward our hardworking team
Engages our team in regular one-on-one meetings and performance discussions
Creates a positive can-do environment and sets our team up for success
Leads, Coaches and motivates the Managers, Leaders and Team
Recruits and develops outstanding talent
Demonstrates commitment to our goals and inspires others to deliver outstanding performance
Respects and serves those they lead through behaviors, actions and decisions
Create Guest Experiences - Creates a service experience so good the guest can't wait to come back to
Popeyes/Dairy Queen
Serves as a role model to create memorable guest experiences
Sets clear expectations and creates an enjoyable work environment
Takes actions to solve and celebrates guest feedback
Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
Leader - Serves as the face and voice of Mabo in the restaurant and community
Serves as the local representative of Mabo to the community by sponsoring or participating in local events
Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
Leads and implements company-wide promotions, product launches and product samplings
Ensures the team executes and measures the impact of local promotions
Administration - Maintains the balance between providing an Outstanding Employee and Guest
Experience, and Achieving Financial goals
Develops accurate sales forecasts, creates effective schedules and planning to ensure achievement of Excellent Operations & Financial Cost Controls.
Monitors business: Reviews previous day financial & operational results, schedules, accounting, operational checklists, HACCP Logs
Reviews daily & weekly inventory efficiencies & usages to create accurate (truck) orders
Controls food and paper inventory by completing daily and weekly inventory counts & analysis. Maintains accurate inventory & usage records
Creates, communicates, implements and follows up on operations and financial action plans.
Analyzes sales and labor results throughout and after each shift daily & weekly
Maintains operational standards for achievement of Quality products, Cleanliness, Sanitation and Service expectations consistently each shift each day.
Maintains accurate & complete daily accounting & administrative records
Maintain Facility - Ensures the restaurant is a safe, sanitary and appealing place for everyone
Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment functions correctly
Required Knowledge, Skills and Abilities
Excellent people leadership and guest service skills required
Ability to work in a fast-paced environment
Ability to communicate effectively with Guests, Team members and Above Restaurant Leaders
Ability to resolves issues in compliance with Mabo standards
Available to work all shifts, weekends and holidays
Reliable transportation & Valid Driver's License
Effective Planner & Organizer
Excellent Recruiter & Trainer
Ability to lead a team to achievement of financial budgets
Ability to maintain accurate accounting & administrative records
Ability to effectively utilize company computer, email and restaurant software.
Education and Experience
Must have high school diploma or equivalent
Minimum of 3 years General Restaurant Management Experience
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel, bend and follow proper lifting procedures
Consistently lifts for product preparation, stocking and inventory
Ability to work at a rapid pace
Ability to stand on feet for a minimum of 8 hours
Audible hearing
Clarity in Vision
Readily Understandable Verbal Speech Communication Skills
Auto-ApplyGeneral Manager
Branch manager job in Fayetteville, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The General Manager is responsible for overall Planning, Organizing, leading, and controlling (P-O-L-C) functions of the facility. In addition, the General Manager will manage all aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the General Manager will create a customer first environment for internal and external customers by offering unique and innovative solutions that meet customer needs while maintaining company standards for policy, quality, and service.
ESSENTIAL DUTIES
* Partners with HR to attract, recruit, develop and retain a diverse, high performing team
* Train and develop staff to meet company guidelines and expectations
* Ensure there is continual, positive communication and feedback with staff in addition to all annual Continuous Improvement Summaries (CIS -- Reviews) delivered timely
* Manages team through an innovative, creative, inspirational leadership style
* Ability to hold staff consistently accountable with unbiased fairness to help drive performance
* Create a highly engaged team environment which drives execution, innovation, productivity, and future leaders
* Holds self to a high level of integrity in all interactions and decision making
* Proactively manages performance of managers and staff to address all opportunities quickly, and to redirect or take appropriate action if applicable
* Manages the day-to-day operations of the facility including, but not limited to becoming a Subject Matter Expert (SME) in all process areas both in the office and with outside yard jobs and tasks
* Responsible for recruiting and maintaining appropriate number of sub-haulers to manage the logistical requirements of running a Copart facility properly and effectively
* Must remain within allowable compliance guidelines for any System Quality Reviews, Field Quality Reviews, and Equipment and Safety Reviews
* Must immediately raise any concerns that could negatively impact the facility, the employees, or customers up to the Regional Manager
* Set goals and ensures that each employee is leveraging the tools provided to them to achieve continual success
* Ensure your locations are compliant with laws and regulations to include county, state, EPA, OSHA, and Department of Motor Vehicle regulations
* Disseminate pertinent knowledge throughout location to all employees to ensure transparency and clarity on company goals and initiatives
* Responsible for customer relationships (buyers, sellers, and internal customers)
* Identifying knowledge and skill gaps amongst your team and ensure there are remedies for said gaps
* Brand ambassador of the company's mission, vision, values, and culture
* Ability to communicate to all levels of leadership throughout the organization with tact and professionalism both written and verbal
* May be called upon to support local or non-local CAT events throughout the year
* Accountable for understanding the assigned profit and Loss Statement. Identifying ways to increase revenue and decrease costs.
* Other duties as assigned by Regional Manager or a member of upper Management
Required Skills & Experience:
* Minimum of 2-3 years as a manager, military or other relevant experience preferred
* Proven track record of driving and achieving operational excellence and execution of corporate goals
* Metric Driven
* Proven track record on supporting change initiatives and ensuring the team can easily adapt to, and manage the change effectively and with positivity
* Strong communication skills with the ability to adjust your tone/communication style according to your audience
* Strong relationship building skills
* Strong critical thinking skills using logic and help to identify alternative solutions to operational issues
* Strong decision-making skills -- will consider benefits and risks to potential decisions to choose the most appropriate course of action
* Strong listening skills -- takes the time to actively listen to issues or concerns to help develop and execute on the solution
* Able to manage time effectively and prioritize tasks to meet new deadlines or productivity goals
* Strong problem-solving skills
* Able to multi-task and stay positive and motivated with a strong sense of urgency
* Bi-lingual a plus
* Travel may be required
* Valid Driver's License
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyMedical Operations Manager
Branch manager job in Bentonville, AR
DESCRIPTION
SUMMARY OF RESPONSIBILITIES
The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling.
ESSENTIAL FUNCTIONS
Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments.
Overseeing department budget and materials management.
Reporting policy updates and changes to high-level staff members.
Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care.
Managing patients' data and medical records.
Acting as a liaison for patients, families, providers and staff with direction or assistance as needed.
Maintains a safe environment for patients and staff.
Oversees all aspects of perioperative patient experience.
Using problem solving and conflict resolution skills to foster effective work relationships with team members.
Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates.
Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program.
People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions.
Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic.
Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies.
Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic.
Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location.
Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues.
Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence.
Performs other related duties as assigned.
CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES
Participate in continuing education/training activities including monthly online training.
Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated.
Identify yourself in a pleasant and positive manner.
Take responsibility for helping the caller.
Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow.
Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
Investigate and follow through on unusual orders or requests for service or information.
Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur.
Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
Consistently evaluate work and determine if further steps are needed to meet client expectations.
Take initiative to do to redo inadequate or incomplete work, even if it is not yours.
Ensure compliance with regulatory standards.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
Adhere to administrative and departmental policies.
Demonstrate regular attendance and timeliness.
Do not incur excessive overtime.
Remain conscientious in regard to personal hygiene.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.
Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to interpret a variety of instructions furnished in written, or oral form
Excellent oral and written communication skills.
Demonstrate a high attention to detail.
Strong organization, filing, and time management skills.
Basic computer literacy and typing.
Requirements
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.