Call center agent jobs in Council Bluffs, IA

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance Job Posted by ApplicantPro

At Jack Link's, we feed the journey. We take pride in rolling up our sleeves and getting things done together. Fueled by creativity, passion, and a commitment to doing things the right way, we tackle the hard stuff first and focus on real progress, bold moves, and no excuses. We create opportunities, celebrate wins, own our misses, and push forward as a team, knowing our strength comes from supporting one another and having fun along the way. We cultivate a workplace where passion meets purpose and our Team Members are inspired, recognized, and rewarded for their contributions. If you're ready to make a difference and build something meaningful, we want you! Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Headquartered in Minong, Wisconsin, Jack Link's is strategically positioned with production, distribution, and support centers in key locations throughout North America, Brazil, Europe, and the Pacific Rim. This global network allows Jack Link's to deliver a wide variety of high-quality, great tasting protein snacks to consumers around the world. The company's portfolio of brands includes Jack Link's , Lorissa's Kitchen , Wild River , Golden Island , Country Fresh Meats , BiFi , Peperami , Mariani and Local Legends Meat Snacks. Job Description Hours: Monday-Friday, 8:00 am - 4:30 pm Jack Link's is looking for a Customer Service Representative to join our Underwood, IA team. The ideal candidate should be an effective communicator, self-motivated and seasoned at working collaboratively. In this role, you will be responsible for a variety of duties across our customer service team. You will be the key point of contact for internal and external customers on order management functions, consumer inquires and continuous improvement efforts to enhance the overall service our customers are receiving. You will build partnerships with cross functional teams including sales, finance, transportation, warehousing, supply planning, demand planning, FSQ, marketing, brand and most importantly; the customer. DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position shall consist of, but are not be limited to, the following: Manage the daily flow of orders through the supply chain within your area of responsibility Provide professional customer service by diagnosing and resolving customer problems or inquiries via email, phone or other correspondence Serve as a liaison between internal and external business partners to provide our customers with world class customer service. Support adherence to company policies through education, guidance and persistence Responsible to achieve business metrics (Fill Rate, On Time Delivery, Customer Experience, etc…) to drive a high level of customer satisfaction Correspond with consumers who have encountered a problem with a product or service offering and resolve the issue in a timely manner. Document consumer inquiries into a web-based platform to transcribe interactions which will provide internal business partners the data needed to make strategic decisions Develop a thorough working knowledge of various brands, products and services Responsible to diffuse escalated situations where a customer has become frustrated due to a product issue or service offering. The candidate must possess the ability to respond in a clam, controlled and professional manner. Collaborate with internal business partners to develop better customer support processes Qualifications REQUIRED EDUCATION, EXPERIENCE and ABILITIES: Bachelor's degree and/or 3 years or more in related business experience is preferred. SAP experience is preferred Consumer Packaged Goods experience is preferred Proficient in Microsoft Office applications; Outlook, Excel, PowerPoint and Word Excellent verbal and written communication skills Effective listener and ability to exhibit patience in all situations Outgoing personality with a desire and commitment to provide excellent customer service Solid problem solving skills to find answers on behalf of the customer Strong organization skills with an ability to execute the details Ability to learn quickly, adapt in various situations and work in a team environment Follow through on commitments and show concern for the needs of others Additional Information The hiring range for this role is $21.00-$29.00 hourly. Actual wages will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link's Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link's provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off. The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant/office setting. It is clean and dry with climate-controlled environment. Equal Employment Opportunity Employer Jack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. E-Verify Jack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member's Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that Jack Link's has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at ************** (TDD: ***************. All your information will be kept confidential according to EEO guidelines.

Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one. In this role, you'll: + Oversee daily commissioning activities with precision and accountability + Conduct thorough pre-functional and functional testing to validate system integrity + Collaborate with clients and internal teams to drive successful project outcomes + Champion quality and reliability to help secure repeat business from satisfied partners We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + 3+ years of experience in commissioning + Strong Knowledge base of Pre Functional and Functional Commissioning + Experience in Mechanical and Electrical systems + Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work + Ability to work with marketing and business development to gain new clients + Investigation and troubleshooting of problems to find solutions + Construction experience preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

As a part-time Customer Service Representative, you will provide administrative support to the sales team. This part-time position can work up to 30 hours per week. You will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. You will assist the sales team with creating and managing reports, as well as any other clerical tasks as assigned. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-HD1

We are successful automotive dealership looking for dynamic and energetic professionals who are customer focused and goal-oriented to join our Customer Care team. No automotive experience is required. Our representatives communicate effectively with customers, build rapport and overcome objections and concerns. Responsibilities include inbound and outbound calls, scheduling service appointments, and answering general questions while accurately maintaining and updating our customer data bases. We are looking to fill a full time position to work Monday-Friday 12:30pm-5:30pm with every 2nd-3rd Saturday 8am-4pm. RESPONSIBILITIES: Responsible for making outbound calls and taking inbound customer telephone calls Generate appointments by making proactive outbound prospecting calls in an effort to qualify and market potential customers for services Assist customers with scheduling appointments Deliver inquiries/messages intended for other sales personnel and departments promptly Use scripting consistently Accurately document all customer interactions Maintain and update customer data as needed Provide personalized customer service of the highest level and maintain any customer information confidential Meet all department standards Maintain regular attendance Other duties and projects as assigned REQUIREMENTS: High School Diploma or GED preferred Proven telephone customer service experience (minimum 1-3 years) Professional appearance Ability to work in a small team environment Good listening and interpersonal communication skills Excellent telephone etiquette Confident, pleasant and professional telephone voice Able to take direction Ability to navigate through numerous computer windows in an efficient manner while speaking with customers Tactfulness when speaking to customers Possess great time management skills and be able to work independently Willingness to learn about cars and the automotive sales/service industry Be able to sit for long periods of time Not be afraid to hear the word “no” WHAT WE OFFER: Paid training Paid sick time Flexible spending accounts Closed major holidays 401k retirement plan Discounts on employer merchandise and services All applicants must pass a pre-employment background and drug test.

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Make outbound phone calls to existing customers in excess of 150 per day Answer inbound service and parts phone inquires Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Must have previous call center experience Schedule Monday - Saturday 8:00am to 5:30pm with 2 half days (M-F). Schedule will vary and may change without warning

Customer Service Agents and Ramp Operation Agents employed by Trego Dugan Aviation at the Omaha Airport (OMA). Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Available to work nights, weekends, and holidays Must be able to complete required training Ground Operation Agent / Ramp Agent General Purpose of Job: The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and comail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Competency/Behavioral Requirements : Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands : Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Customer Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Competency/Behavioral Requirements : Be pleasant with others on the job and display a good-nature, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills Must be at least 18 years old. Must have a valid driver's license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and successfully complete required training Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays

YES' mission is to serve homeless and at-risk youth by providing critically needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change. Compensation: $19 hourly Benefits: Health Dental Vision STD LTD Life and AD&D Critical Illness Accident Hospital Cancer Separate vacation and sick leave banks 403b with employer match Tuition Reimbursement Continuing Education Opportunities Awesome company culture! Hours: Full-time - Monday-Friday, 9am-5pm (occasional weekend availability is required) Day to Day The Community Engagement Specialist is responsible for community outreach, providing basic needs, problem solving, crisis intervention, and referral information to run-away, homeless, street dependent, and youth in crisis. Responsibilities: Community Outreach Meet youth and adult needs in the community by performing physical street outreach in known areas of youth hang outs. Examples are parks, local libraries, etc. Partner with other local shelters to meet youth where they are at and offer resources on physical street outreach (this could include but is not limited to walking in wooded areas, uneven terrain, etc.) Attend trainings, booths, resources fairs, parades as directed and needed to provide resources and information on resources, some weekends are required. Assisting in building and maintaining relationships to support programs services by engaging volunteers, donors, as well as the greater community Represent YES on committees/counsel relevant to resource partnerships. Drop In Center Assessing the physical needs of youth and providing basic needs services as appropriate, including, but not limited to, first aid, food, hygiene products, community resources, clothing items, etc. Demonstrating knowledge of community resources available to youth for utilization in helping youth to meet their extended needs. Assist with pick-ups, drop-offs, and sorting of donations. Documenting all youth contacts, including any supplemental written reports as directed in a timely fashion, immediately reporting any significant problems or activities to the Lead. Advocating for youth in appropriate life arenas including, but not limited to, interactions with family, law enforcement agencies, courts, and schools and by providing referrals for access to appropriate services. Demonstrating an ability to use appropriate crisis intervention and problem-solving skills in providing basic services to youth. Identifying unmet youth needs and assisting in securing resources to address those needs. Being present on the floor during business hours at YES Outreach. Assist with cleaning and upkeep responsibilities of the center. Other duties and responsibilities as assigned by supervisory staff. Encourage teamwork through modeling and cooperative interaction with colleagues, volunteers, and community partners. Skills/Competencies/Requirements: Twenty-one years of age. Knowledge of child/adolescent development and pertinent issues affecting homeless youth and/or families. Excellent written and verbal communication skills. Case Management Experience. Acceptance and respect for diverse populations. Ability to develop and maintain working relationships with youth, young adults, and their families, other staff, professionals, community members, and law enforcement agencies. Valid motor vehicle operator's license, current auto insurance, and ability to transport program youth is required. Willingness to work non-traditional hours including evenings, weekends and holidays as needed or requested. Ability to complete minor to moderate lifting. Must successfully pass a criminal history and department of motor vehicles check, child abuse registry check, and drug screening. Education: Associate or bachelor's degree in human services, behavioral sciences, or a related field preferred. Relevant experience and training will be considered in replacement of a completed degree. YES is an EOE.

Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business. Come and join our family owned and operated company today! Position Route Jump Driver/Customer Representative Responsibilities and Duties Responsible for making accurate deliveries to customers Responsible for covering PTO or Sick Days for all Routes Assisting Drivers with run backs and special deliveries Manage customer inventories Build/maintain long term relationships with customers Keep truck clean to our accreditation standards Reporting truck maintenance issues through daily DOT log Help facilitate customer agreement renewals Responsible to make change customer invoices as needed Daily load/unload of truck Standards Completion of daily deliveries Maintain a professional appearance Maintain safe driving practices Consistent high customer service scores Skills and Abilities Able to lift up to 100 lbs Ability to push & pull carts up to 500 lbs Committed to creating raving fans Strong math skills Problem solving skills High sense of urgency Be able to adapt to changes throughout the day Managing the efficiency of route Good knowledge of strong internal compass Benefits & Perks Work an average of 40 hours a week for weekly pay of $800 In addition to excellent pay, we offer: Health & Dental Insurance Retirement Company Paid Life Insurance Paid Vacation Weekly Pay Our Core Values: Integrity Customer Service Teamwork Accountability Innovation Please check out our web site at ***************** to learn more about our 94-year-old company.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: Hourly Plus Commission Sick Days Personal Days Health stipend 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development Are you Outgoing and Driven? We're looking for you! Position Overview: Tracy Hough State Farm Insurance Agent located is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tracy Hough - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Seeking: Arrow Towing is hiring Customer Service Representatives; shifts are flexible and available any time of day or night, 7 days a week. We will train the right person! Attitude, work ethic, and customer focus are essential for success in this role. Benefits: Top pay, paid every Friday Health, dental, and vision insurance 401(k) plan Paid Time Off Requirements: Fast-paced phone environment, high-detail data entry, accuracy is crucial Multi-tasking is a must, cannot become overwhelmed with constant interruption and chatter Need team players, can-do attitudes, go-the-extra-mile mindset Ask great questions, be an attentive listener, street smarts, and logical thinker Upsell our services, provide pricing, relay appropriate response times Work with drivers to ensure all calls are invoiced and paid at time of service Follow-up on unpaid services, work diligently to collect payment Assist walk-in customers with impound vehicle releases Qualifications: High school diploma or equivalent Experience in transportation, trucking, or service industry preferred Experience with scheduling, dispatching, or a former driver preferred Strong geographic knowledge of the Omaha and Council Bluffs areas Strong organizational skills, attention to detail, and computer usage About Us: Arrow Towing is one of the largest towing companies in the United States with locations in Council Bluffs, Iowa and Omaha, Nebraska. We manage multiple law enforcement contracts and serve corporate, public, and private clients. We specialize in Heavy Duty and Industrial markets, as well as day-to-day light duty towing. We are financially strong, own all of our properties, trucks, and equipment, and we service our client needs coast-to-coast. *All qualified applicants will be considered for employment without regard to race, religion, color, sex, national origin, age, or disability* #hc198075

Job Description We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the Unites States. We have access to 150+ carriers which equates to much higher retention and customer satisfaction! We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success. About the role: We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need a committed account manager like you to bring high energy and motivation to meet goals and initiatives. The ideal account manager would be enthusiastic about this position and the part that you will play in providing best in class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today! Key Responsibilities: Establish and develop exceptional customer relationships Provide prompt, accurate, and friendly customer service Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes Providing policy reviews as appropriate and remarketing policy renewals as needed for client Contribute to individual goals and agency success by following our set retention processes Benefits Included: Medical Insurance Retirement with up to 4% match Commission eligible when rounding out accounts and cross selling accounts Paid holidays Paid vacation Vision Insurance Supplemental Insurance Dental Insurance Required skills and licensing: Property and Casualty license Pass background check Customer service experience Strong verbal/written communication skills Good operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers) Confident self-starter who works well independently Strong problem-solving capabilities Ability to multi-task If you feel that this position could be a great fit for your skillset, we encourage you to apply now! Job Posted by ApplicantPro

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $13.5 per hour Salary Range: 12 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Start Date: February 9th, 2026 - Training is 2 weeks in the Omaha, NE office with the option for hybrid attendance. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $19.50 per hour Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? The Guest Support team assists the Toast client restaurant's guests, primarily users of the Toast TakeOut app. We use a hospitality mindset to help their guests by answering incoming questions regarding order issues, delivery issues, account updates, gift cards, rewards and loyalty programs, and product feedback. As a Customer Care Specialist, you are driven with purpose to resolve issues and act as a Toast expert. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll*: Deliver a top tier restaurant guest experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes. Conduct Toast procedures to escalate and coordinate the guest response in accordance with Toast values. Expand your knowledge of Toast's hardware and software weekly through professional development time, training, knowledgebase articles, and the experience gained from performing the roll. Do you have the right ingredients*? 1+ years of experience in a role responsible for customer satisfaction and championing the customer experience. Success operating independently and navigating competing priorities in a constantly changing environment. Proven track record of success navigating and troubleshooting technical tools, for instance apps on both iOS and Android. Strong communication, organizational, and influencing skills. Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering customer emails and instant messages Experience working in the tech industry or for a SaaS company Strong teamwork skills and customer advocacy Experience using Intercom or another customer engagement tool Open to working weekends, holidays and night schedules Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************* *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$19.50-$19.50 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records