Call center agent jobs in Metairie, LA - 243 jobs

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

Elevare Branding is a forward-thinking company dedicated to delivering exceptional client experiences through professionalism, clarity, and human connection. We believe strong communication is the foundation of successful brands, and our teams play a vital role in representing our values with excellence. At Elevare Branding, we invest in people, provide structured growth paths, and foster an environment where performance and development go hand in hand. Job Description We are seeking a motivated and detail-oriented Call Center Representative to join our team in New Orleans. This role is ideal for individuals who excel in communication, enjoy assisting clients, and thrive in a structured, professional environment. As a Call Center Representative, you will be a key point of contact, ensuring every interaction reflects our commitment to quality and reliability. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and assistance to clients Document call details and maintain organized records Follow established communication guidelines and internal procedures Collaborate with internal teams to ensure smooth client support Maintain a consistent level of professionalism and attention to detail Qualifications Strong verbal communication skills Clear, professional phone presence Ability to manage multiple tasks efficiently Attention to detail and strong listening skills Reliability, punctuality, and a strong work ethic Comfortable working in a structured call center environment Additional Information Competitive salary ($45,000 - $49,000 per year) Growth opportunities within the company Structured training and ongoing support Stable, full-time position Professional and collaborative work environment

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential. Key Responsibilities Patient Communication and Support Handle a high volume of inbound and outbound calls daily in a courteous and professional manner Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment Scheduling and Coordination Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW) Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity) Coordinate patient transportation (such as Uber) and confirm logistics Follow up on approvals and referrals with attorneys, clinics, and insurance carriers Patient Records and Insurance Management Accurately collect and verify patient demographics and insurance details Maintain and update patient accounts, including Workers' Compensation cases Administrative Support and Documentation Enter, retrieve, and update patient records in electronic health systems Manage email communications with attorneys, providers, and internal departments Process medical record requests and send necessary documents securely Compliance and Confidentiality Comply with HIPAA, privacy policies, and clinic procedures Stay current with healthcare regulations and insurance policy changes Qualifications High school diploma or equivalent required; some college preferred Experience handling high call volumes in a healthcare or customer service setting is strongly preferred Familiarity with eClinicalWorks and medical terminology is a plus Strong multitasking skills and attention to detail Proficient in using computer systems and electronic health records (EHR) Excellent communication and interpersonal skills Benefits Health, vision, and dental insurance after 60 days Paid time off (PTO) Continued education opportunities Retirement plan options If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply. Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.

Full-time Description The Financial Specialist will engage with members in a blended Video/-Call Center environment consisting of telephone, interactive video, web chat, secure email, and online credit union interactions. Member interactions will be handled through interactive video, phone, email, live chat, and other electronic forms of communication. The Financial Specialist will work as part of a team under the direction of the Financial Specialist Manager. This representative will support department objectives through direct member interactions, adhere to quality standards, and perform administrative tasks. Essential Functions/Responsibilities: Provide exceptional member service through quality conversations and timely communications. Conducts work in a Video/Call Center environment and in a variety of computer programs. Ethically conducts operational tasks related to protecting members and credit union assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining, and ensuring the accuracy of all regulatory and procedural documentation. Protects all member information and credit union trade secrets and business records as confidential and follows all credit union policies for communication with members, vendors, and associates. Provide front-line member support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat, or other Digital Channels. Process member support requests and inquiries, including, but not limited to Reg E Inquiries, Stop Payments, ACH inquiries, and Account Information. Close accounts, Password Reset, etc. Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, deliver fulfillment materials, and upload approved accounts. Maintain a personally professional and presentable appearance in all internal and external member interactions. Be fully proficient with the video/phone system and online credit union tasks. Engage with members in a professional and friendly manner while providing a positive brand experience during each member's interaction. Maintains current knowledge and consistent compliance with regulations and credit union policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. Assist with troubleshooting and issue resolution tasks associated with the Video Banking or Telephone System and liaise appropriately with the Financial Specialist Manager, Branch, Operations, and/or IT staff in problem identification and resolution. Work with individuals in other departments (retail branches, deposit operations, online credit union, and member relations) to address Video/Call Center Department issues and escalations. Regular attendance is required, working at the worksite during regular Video/Call Center business hours. Must have the ability to effectively cross-sell credit union products and services. Collaborates with team members during times of excess workload to pick up overflow tasks. Utilizes communication skills to identify and address members' needs while representing the Credit Union in a positive way. Contributes to building profitable, long-term relationships with our members to reach our business objectives. Works harmoniously with others with exemplary interpersonal skills. Works on strict deadlines which require prompt attention to detail and reliable attendance. Work Schedules: Monday - Friday 8:00 AM - 5:00 PM Location: 5500 Veterans Memorial Blvd., Metairie, LA 70003 Required Skills/Abilities: Ability to communicate effectively in person, on-screen, over the phone, and in writing. Ability to solve problems while working directly with external and/or internal members. Familiarity and high comfort level with a variety of electronic forms of communication, phone, video, social media, email, etc. Strong attention to detail and ability to complete work accurately. Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products. Ability to think logically in order to analyze situations, resolve problems, and make sound decisions. Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. Strong employee coaching skills. Good organization and time management skills. Ability to listen, develop/suggest solutions to problems, and retain confidential information. Our full-time employees enjoy amazing benefits, including: Medical, Dental, Vision, and Basic Life Insurance Employer - Paid Supplemental Health Insurance STD & Employer-Paid LTD PTO & Paid Holidays Requirements Education and Experience: High School Diploma or equivalent. 1-year member service, retail credit union, or equivalent experience. Knowledge of credit union products and services (preferred).

←Back to all jobs at Metairie Bank Call Center Specialist Metairie Bank is an EEO Employer - M/F/Disability/Protected Veteran Status Responsible for providing service and support for customers via telephone, email, and online chat. Must respond to customer requests that can be routine in nature or require extensive research. Research may include using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations. Essential Job Functions Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries. Provide excellent customer service and develop customer relationships. Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority. Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc). Education and Experience High school diploma or equivalent required. One to two years of banking experience preferred. Metairie Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. Please visit our careers page to see more job opportunities.

Job DescriptionDescription: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.

Job DescriptionAbout Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner. Schedule, reschedule, and confirm appointments according to provider availability and patient needs. Verify insurance eligibility and coverage and collect or update patient demographic and contact information. Triage calls appropriately, transferring to clinical staff or other departments as needed. Document all patient interactions accurately in the electronic medical record (EMR) system. Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care. Manage high call volume while maintaining quality service standards and productivity metrics. Qualifications High school diploma or equivalent (required). Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting. Familiarity with medical terminology, insurance verification, and EMR systems is a plus. Bilingual in English and Spanish is a strong advantage. Excellent verbal and written communication skills. Ability to handle confidential information with discretion and comply with HIPAA regulations. Strong organizational and multitasking abilities. Compassionate, patient-focused mindset. Powered by JazzHR c7qIOHsR1O

Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction We're looking for an energetic Call Center Representative to support structured, people-focused service initiatives. This role is ideal for someone who enjoys teamwork and developing confidence in a dynamic environment. Responsibilities Support customer interactions during daily on-site activities. Assist with service initiatives and team objectives. Help ensure smooth and positive experiences. Maintain a professional and approachable presence. Collaborate closely with team members to meet daily goals. What We Offer Hands-on training and ongoing coaching. A youthful, team-oriented workplace culture. Opportunities for growth into advanced service roles. Performance-based incentives and recognition. If you're ready to grow in a dynamic service role, apply today. Qualifications Positive, energetic, and people-oriented. Comfortable in structured, fast-paced settings. Reliable and eager to learn. Team-focused with a professional attitude. Additional Information Competitive Salary Flexible Work Schedule Paid Time Off (PTO) Health & Wellness Professional Development Employee Discounts

Are you a great communicator who thrives on helping people? Do you love turning conversations into solutions? If youre looking for a fun, fast-paced role where every call makes a difference, we want YOU to join our team as an Inbound Call Centre Agent! What Youll Be Doing Be the Voice of Support: Answer inbound calls with professionalism, energy, and a smile you can hear over the phone. Problem Solving Pro: Listen to customer needs, answer questions, and provide tailored solutions. Create Positive Experiences: Every call is a chance to deliver excellent service and make someones day better. Stay Organized: Keep accurate records of conversations and outcomes using our systems. Collaborate with a Fun Team: Work alongside supportive team members and leaders who celebrate your success. What Were Looking For A People Person: You love talking, listening, and engaging with customers. Strong Communicator: Clear, friendly, and professional over the phone. Problem Solver: Quick on your feet and ready to find solutions for customers. Energetic & Positive: A great attitude goes a long way, and its contagious! Dependable & Organized: Reliable and able to multitask in a dynamic environment. Tech-Savvy: Comfortable learning and navigating call centre systems and tools. Why Youll Love Working With Us Flexible Scheduling: Full-time and part-time positions to suit your lifestyle. Growth Opportunities: Were committed to helping you grow your skills and advance your career. Supportive & Fun Work Environment: Join a team that values teamwork, positivity, and making work enjoyable. Training Provided: No call centre experience? No problem! Well provide full training to set you up for success. Competitive Pay & Benefits: Get rewarded for your hard work with a competitive salary and additional perks. Why Join Our Team? At our inbound call centre, every call is an opportunity to help someone, solve a problem, and create a lasting impression. We believe in a fun, energetic, and supportive work environment where your skills are valued and your growth is encouraged. How to Apply Ready to take the next step in your career?

Job Description Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities Receiving inbound sales phone calls and leads Identifying the client's needs and scheduling appointments Placing outbound phone calls to potential leads Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc Contacting clients prior to appointment date to confirm appointment Mailing marketing letters to provided leads Following up post visit to ensure customer satisfaction Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical Health Savings Account Dental Vision Basic Life Insurance Supplemental Life Insurance Short Term Disability Long Term Disability Accident Critical Illness Cancer Insurance About Us Welcome to our Employment Opportunities page! Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today!

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.

About Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner. Schedule, reschedule, and confirm appointments according to provider availability and patient needs. Verify insurance eligibility and coverage and collect or update patient demographic and contact information. Triage calls appropriately, transferring to clinical staff or other departments as needed. Document all patient interactions accurately in the electronic medical record (EMR) system. Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care. Manage high call volume while maintaining quality service standards and productivity metrics. Qualifications High school diploma or equivalent (required). Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting. Familiarity with medical terminology, insurance verification, and EMR systems is a plus. Bilingual in English and Spanish is a strong advantage. Excellent verbal and written communication skills. Ability to handle confidential information with discretion and comply with HIPAA regulations. Strong organizational and multitasking abilities. Compassionate, patient-focused mindset.

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities Receiving inbound sales phone calls and leads Identifying the client's needs and scheduling appointments Placing outbound phone calls to potential leads Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc Contacting clients prior to appointment date to confirm appointment Mailing marketing letters to provided leads Following up post visit to ensure customer satisfaction Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical Health Savings Account Dental Vision Basic Life Insurance Supplemental Life Insurance Short Term Disability Long Term Disability Accident Critical Illness Cancer Insurance About Us Welcome to our Employment Opportunities page! Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today!

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.