Call center agent jobs in Thornton, CO - 1,064 jobs
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Call Center Rep - In Office
Trentini Agencies
Call center agent job in Thornton, CO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 1d ago
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Parts Expert - Call Center
Transwest 4.5
Call center agent job in Brighton, CO
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
* Medical, Dental, and Vision Insurance
* Life (Voluntary and Employer Paid) and Disability Insurance
* 401(K) with company match beginning with your first contribution.
* HSA and/or FSA, as applicable
* Paid Time Off, Sick Time, and Company Paid Holidays
* Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
* Listen, exhibit energy and project a genuine willingness to assist.
* Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
* Drive sales growth by cross-selling, add on sales and exceptional customer service.
* Provide prompt, courteous and accurate service to customers.
* Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
* Being processed focused on recording departmental data; i.e. lost sales.
* Answer telephones professionally and pleasantly.
* Follow-up on customer orders and resolve problems with the customer's satisfaction.
* Communicate often and timely with customers and associates.
* Resolve problems, handle conflict and make effective decisions.
* Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
* Maintain familiarity with all inventory products and merchandising programs and ordering systems.
* Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
* Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
* Utilize company information systems to process orders timely and accurately.
* Understand dealership credit policies.
* Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
* Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
* Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
* The position may require standing, balancing, bending or stooping for prolonged periods of time.
* The position requires vision and hearing within normal range.
* Requires the ability to work under stressful conditions or irregular hours.
* Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
* Ability to communicate by providing verbal feedback in a professional manner.
* Ability to receive and analyze data and input into the computer.
* Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
* High school diploma or equivalent.
* Valid Driver's License and MVR in good standing.
* Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
* Knowledge of computers is a must.
* Knowledge of diesel engines, gas engines, drive train, and suspensions.
* Excellent verbal and communication skills.
* Provide outstanding customer service.
* Detail oriented.
* Ability to understand vague and implicit instructions and react favorably in all work situations.
* They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
* Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
* Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
* They must be able to understand people and be able to communicate effectively with them.
* Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
* Type: Hourly
* Compensation Range: $26.00 - $34.00
* Bonus Eligibility: Yes
* Reports To: Parts CallCenter Supervisor
* Closing Date: Open until filled
$26-34 hourly 11d ago
Community Engagement Specialist
Girl Scouts of Colorado 4.1
Call center agent job in Denver, CO
Community Engagement Specialist ________________________________________________________________________________________ Job Title: Community Engagement Specialist Department: Mission Delivery
Occupational Job Group: Specialist 2
Pay Range: $20.67-$23.56 per hour.
Reports To: Community Engagement Manager
FLSA Status: Non-Exempt
Terms: Regular, Year-Round, Full-Time, Hybrid
Supervisory Responsibility: None
________________________________________________________________________________
GENERAL PURPOSE: The Community Engagement Specialist is a results-driven go-getter who thrives on building connections and hitting ambitious goals. In this dynamic role, they serve as the face of Girl Scouts - sparking interest, forging partnerships, and growing membership by recruiting girls and adult volunteers. They engage directly with the community through school visits, local events, and presentations, using strong communication skills and positive persistence to inspire involvement. With a sharp eye on data and a passion for impact, they strategize, follow up on leads, and drive outreach in their assigned area. This isn't a 9-5 desk job (though it does involve computer work) - it's people-focused, often fast-paced, and deeply rewarding. Success requires flexibility to work evenings and weekends, when families and communities are most engaged. Those who thrive on challenge, enjoy meaningful conversations, and feel energized by watching their numbers climb will excel in this role: making a real impact and helping shape
ESSENTIAL DUTIES & RESPONSIBILITIES ***
(Employees are held accountable for all duties of this job)
Achieve girl and adult membership goals by implementing recruitment and lead generation strategies aligned with the council recruitment methodology with a focus on volunteer recruitment and member conversion; cultivates relationships with service unit and troop volunteers in assigned areas to support new member engagement, troop placement, and community visibility
Plan, prioritize, and manage recruitment activities independently, demonstrating strong organizational and time-management skills in a fast-paced environment. Represents GSCO at community events and school functions, often during evenings and weekends, to maximize visibility and connect with prospective members.
Responsible for the accurate and timely maintenance and communication of recruitment events, such as flyer distribution, school website and social media posts, and other advertising options
Responsible for timely follow-up with new leads and referrals resulting from field activity
Cultivates relationships with schools and appropriate community leaders, organizations and businesses to increase visibility of Girl Scouts in the community
Study and become proficient in girl and adult related trends, multi-cultural data and demographics, marketing and sales techniques, effective communication and knowledge of communities and organizations to effectively implement the council membership recruitment plan
Work independently in the field within assigned geographic areas, while maintaining regular communication with team and leadership.
Facilitates workshops and events for groups of caregivers and children, using public speaking skills to engage the group and drive membership conversion.
Provides professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts.
Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respects the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts both current and prospective.
Performs other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborate with other members of the recruitment team to ensure consistent delivery of the council recruitment methodology; relies on Recruitment Resources team for back-office participation insights, pre-event preparation, and solutions support
Works with the Volunteer Success team to connect first year volunteers and troops with ongoing support and training
Collaborate with the Girl Experience teams to drive participation in council and partner-led program opportunities for youth members awaiting placement.
Collaborate with the Customer Care and Volunteer Administration teams to ensure prompt response to customer inquiries and accuracy of membership data.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
No formal education or training requirements.
Experience
Experienced in sales process and management of leads. Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals.
Experience with in-person or telephone sales and utilizing guided prompts to develop customer relationships and convert members.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred.
Knowledge, Skills, and Abilities
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Knowledge of basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data)
Ability to create and deliver presentations tailored to audience needs.
Excellent independent decision-making skills and strong resourcefulness.
Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment.
Proficient in Microsoft Suite of programs.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual and bicultural skills desired but not required.
Additional Requirements
Must be able to pass a criminal background check acceptable to GSCO standards.
Access to registered transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company standards.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT & PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including regular evenings and weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
Required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings without assistance.
GSCO will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief, unless doing so would result in an undue hardship or a direct threat to the Girl Scouts of Colorado. If you need such accommodation, contact your supervisor or Human Resources immediately to begin the interactive accommodation process.
$20.7-23.6 hourly Auto-Apply 60d+ ago
Junior Customer Service Agent
Price Solutions 4.0
Call center agent job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
$27k-32k yearly est. Auto-Apply 60d+ ago
Call Center Representative
360 It Professionals 3.6
Call center agent job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a callcenter
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-37k yearly est. 60d+ ago
Business Development/Call Center Agent
Celebration Chevrolet
Call center agent job in Aurora, CO
An automotive BDC (Business Development Center) representative manages customer communications and generates leads by making outbound calls and responding to inbound inquiries, aiming to schedule appointments for the sales team. Key responsibilities include handling phone calls, emails, recording and sending videos, texts, and online forms, updating customer records in the CRM, and collaborating with sales team to track leads and ensure a positive customer experience. The BDC acts as a vital bridge between potential buyers and the dealership, allowing sales staff to focus on closing deals.
Key Responsibilities
Inbound Call Handling: Answer calls from potential customers, provide information on vehicles and promotions, and schedule appointments.
Outbound Calling, Texting, and Emailing: Reach out to new and existing customers to generate leads, follow up on past inquiries, and encourage them to schedule service or sales appointments. Warm prospecting as well.
Lead Nurturing: Follow up on leads generated from online sources, such as website forms, and provide information to nurture them toward a dealership visit.
Appointment Setting: Schedule appointments for the sales department by booking and confirming customer visits.
CRM Management: Maintain and update customer information and interaction records in the dealership's customer relationship management (CRM) system.
Customer Experience: Serve as a point of contact for customer inquiries, resolve basic issues, and ensure customers have a positive experience with the dealership.
Collaboration: Work closely with the sales department to ensure a smooth handover of leads and maintain a strong sales pipeline.
Essential Skills Strong Communication: . Excellent verbal and written skills are crucial for engaging with customers via phone, email, and chat. Bilingual/Spanish speaking applicants are a plus.
Organizational Skills: . The ability to manage multiple leads, tasks, and communication channels efficiently is essential.
Computer Proficiency: . Experience with CRM systems and other dealership software is necessary for tracking and managing leads and customer data.
Customer Service Mindset
A positive attitude and commitment to providing an excellent customer experience are vital for building loyalty.
Apply now! These positions are limited and filling up fast!
$27k-39k yearly est. 60d+ ago
Licensed Insurance Customer Service Representative/Sales
One Street Insurance Group 3.8
Call center agent job in Aurora, CO
Job Description
**Candidate Must Have a Valid Colorado Resident Insurance License Within 90 days of hire.**
We are looking for a responsible, detail-oriented, and customer-focused Insurance Customer Service Representative (CSR) to work in a flexible work location (home optional), serving our clients insurance needs. The ideal candidate will have excellent communication skills, be a quick learner, and hold a valid Colorado Property & Casualty Insurance License. This role primarily focuses on personal lines but includes some commercial lines support.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Flexibility with Work Location (Hybrid Optional)
Responsibilities
Answer incoming client calls and respond to inquiries regarding insurance policies, billing, and claims.
Process policy changes, endorsements, and renewals with accuracy and efficiency.
Assist clients with personal lines (auto, home, renters, etc.) and occasionally commercial lines insurance inquiries.
Provide exceptional customer service, resolving issues promptly and professionally.
Maintain accurate client records and documentation in agency management systems, particularly EZLynx.
Collaborate with team members to ensure client satisfaction and retention.
Stay updated on insurance products, regulations, and industry trends.
Requirements
Required Qualifications:
Candidate Must Have a Valid Colorado Resident Insurance License Within 90 days of hire.
Must reside in the Colorado Front Range area (e.g., Denver, Boulder, Fort Collins, Colorado Springs).
Previous experience as an insurance CSR or in a similar role (preferred).
1 -3+ years of insurance industry experience, particularly in personal lines.
Experience with personal lines insurance; some commercial lines experience is a plus.
Proficiency with CRM systems for policy management and quoting.
Strong typing skills (minimum 40 WPM) and familiarity with insurance carrier systems.
Strong interpersonal skills, empathy, and patience to effectively handle client concerns and build trust.
Ability to work independently from a home office with reliable internet and a quiet, professional workspace.
Quick learner with strong problem-solving skills and attention to detail.
Preferred Qualifications:
Familiarity with common insurance carrier systems and quoting platforms.
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM software.
Strong organizational skills and ability to multitask in a fast-paced environment.
Customer-centric mindset with a proven track record of building client relationships.
Flexible Work Location Requirements:
Dedicated home office space with high-speed internet (minimum 25 Mbps download speed) and a requires a dedicated ethernet port.
Ability to maintain confidentiality and comply with data security protocols.
$31k-38k yearly est. 2d ago
Call Center Agent
Promotion Pia
Call center agent job in Denver, CO
Job DescriptionDescription Job Title: CallCenterAgent Job Summary: We are seeking a motivated and customer-oriented CallCenterAgent to join our team. As a CallCenterAgent, you will be responsible for handling inbound and outbound calls, providing excellent service to customers by addressing their inquiries, resolving complaints, and providing information on products or services. Your role is crucial in maintaining positive customer relations and ensuring satisfaction through professional, courteous, and effective communication.
Key ResponsibilitiesHandle Inbound and Outbound Calls:
Answer customer inquiries efficiently and effectively.
Make outbound calls to follow up with customers or provide information on products, services, or promotions.
Provide Excellent Customer Service:
Listen to customer needs and provide appropriate solutions or support.
Maintain a positive and professional attitude in all interactions.
Resolve Customer Complaints:
Handle complaints with empathy and ensure customer satisfaction.
Escalate complex issues to supervisors when necessary.
Process Orders and Transactions:
Assist customers with order placement, billing inquiries, and account information.
Accurately update customer information in the system.
Meet Performance Metrics:
Work towards achieving daily and monthly performance targets.
Adhere to callcenter policies and guidelines, including call handling time, quality standards, and attendance.
Skills, Knowledge and Expertise
High school diploma or equivalent (some positions may require an associate's or bachelor's degree).
Excellent verbal and written communication skills.
Strong problem-solving and active listening abilities.
Ability to handle high call volumes and manage time effectively.
Familiarity with callcenter software and CRM systems is a plus.
Benefits
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Retirement plan with company match.
Professional development opportunities.
Fun and creative work environment.
$27k-39k yearly est. 12d ago
Call Center Agent
Beloform Craft
Call center agent job in Denver, CO
Job DescriptionDescription Job Title: CallCenterAgent Job Type: Full-time We are seeking a motivated and customer-oriented CallCenterAgent to join our team. As a CallCenterAgent, you will be the first point of contact for customers, providing exceptional service and support across various communication channels. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
Answer inbound calls from customers, addressing inquiries, concerns, and requests in a professional manner.
Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.
Provide accurate information about products, services, and promotions.
Resolve customer complaints by providing effective solutions in a timely manner.
Maintain a high level of professionalism and empathy while interacting with customers.
Document all customer interactions accurately in the system, ensuring records are updated.
Meet or exceed performance targets, such as call handling time, customer satisfaction scores, and resolution rates.
Collaborate with team members and management to resolve complex issues and improve service quality.
Skills, Knowledge and Expertise
High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to multitask and handle a high volume of calls effectively.
Comfortable using computers and various software applications.
Positive attitude, patience, and a customer-first approach.
Benefits
Health, dental, and vision insurance
Paid time off (PTO) and holidays
Retirement plan options (e.g., 401(k))
Professional development opportunities
Wellness programs
$27k-39k yearly est. 10d ago
Call Center Inbound Sales Agent
Freedomroads
Call center agent job in Englewood, CO
Member Service Inbound Agent
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!
Inbound Member Services Agent
America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, COCallCenter. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales.
Job Duties:
Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on callcenter sales and up-selling.
Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
Process and receive customer calls and solicit additional sales of various memberships and services.
Provide knowledge to customers by explaining the type of service or membership offered.
Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
Validate and update membership accounts with required call and order information.
Perform other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent
At least one year in a professional callcenter setting and sales experience preferred.
Strong interpersonal, verbal/written communication and listening abilities required.
Must have effective organizational skills.
Basic computer knowledge and ability to learn in-house computer programs essential.
Pay Range:
$14.00-$18.27 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$14-18.3 hourly Auto-Apply 33d ago
Parts Expert - Call Center
Mammoth Graphics
Call center agent job in Brighton, CO
Full-time Description
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 9d ago
Parts Expert - Call Center
All Open Positions
Call center agent job in Brighton, CO
Job DescriptionDescription:
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements:
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 10d ago
Call Center Agent
The One Group 4.0
Call center agent job in Denver, CO
Apply now to join the world of VIBE DINING as a key part of the guest experience!
Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our callcenter offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality.
We're rolling out a new pay incentive to reward our hardworking team members!
Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour.
Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour.
Supervisors are eligible for the weekend incentive only.
Take advantage of this opportunity to boost your earnings!
CallCenter Perks:
Full time employees receive $250 monthly commuter bonus
Part time employees receive $150 monthly commuter bonus
Two meals provided to CallCenter Team Daily
Flexible scheduling options to accommodate work-life balance
Shifts available:
Thursday through Monday
5:00pm to 1:00am
3:00pm to 11:00pm
2:00pm to 10:00pm
Other shifts available
JOB DESCRIPTION
The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You'll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free.
If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you!
WHO YOU ARE
A driven individual who cares passionately about providing a high-level of customer service
Excited to grow your career with the leaders of Vibe Dining
Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
Has the ability to set priorities and meet deadlines
Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner
Has excellent phone etiquette with a personality that shines through to our guests
Good writing, time management, interpersonal, organizational, and communication skills
The ability to work in a high volume and ever-changing environment
Must have availability to work nights, weekends and holidays
Always maintains a professional demeanor and is punctual and reliable for your team members.
Why Join Our Team?
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, and Critical Illness Insurance
Traditional and Roth 401(k) Plan
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
We use eVerify to confirm U.S. Employment eligibility.
$31k-37k yearly est. 25d ago
Call Center Representative
Autowash Management
Call center agent job in Denver, CO
As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries.
As an Autowash CSR, you must be ready to answer all customer needs, continually approaching the customer and the company with a positive mindset, and consistently have a smile on the other side of the phone - keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage inbound and outbound calls for car wash customers and members in a timely manner, callcenter environment
Effectively communicate with customers through text and email daily
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information through questioning, research issues, and provide solutions and/or alternatives
Seize opportunities to upsell products and membership services through customer education
Build sustainable relationships and engage customers going taking the extra mile
Keep accurate notes and records of all conversations in our callcenter database in a comprehensible way
Frequently broadens knowledge base and performance skill levels through team knowledge and educational events
Meet personal/team qualitative and quantitative targets
Requirements
Accountabilities:
Must have the ability to prioritize and work independently with minimal direct supervision
Must have excellent communication, customer service and problem-solving skills.
Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews.
Must be competent in writing, reading, and speaking effectively with AW team as demonstrated through observations, effective use of TEAMS protocols, and supervisor notes.
Physical Demands:
Regularly required to sit, walk, stand, bend, and/or lift
Regularly required to talk or listen.
Regularly required to use a computer, computer screen and type.
Sometimes required to lift heavy packages (20 pounds or greater).
Minimum Qualifications:
Computer skills required: Microsoft Office, Social Networking, Email communication
Minimum Desired Education: Some college, (communications, marketing or business preferred)
Minimum Desired Experience: 1 year
Preferred Experience: customer service, marketing, or administrative work preferred
Professional Associations: none
Salary Description $20.81 - $24.36 hourly
$20.8-24.4 hourly 35d ago
Bilingual Call Center Representative
Porch Light Health
Call center agent job in Denver, CO
Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.
*Applicants will be considered if currently residing within the state of Colorado.
Responsibilities:
Answer phones for clinic system
Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments.
Confirm patient information including demographic and insurance information.
Educate patients on procedure preparations, appropriate dress requirements, special instructions.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. Refer self-pay patients to financial counseling.
Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Shift: Day time and evening, 8 hour shifts 8:00-4:30pm, M-F
Qualifications:
High School diploma or equivalent
One (1) year customer service
Knowledge of medical terminology, insurance and billing
Bilingual in Spanish
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Discretionary bonus
Compensation: $19 - $24/hr, based on location, education, skills, and experience.
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.
$19-24 hourly 39d ago
Licensed Customer Service Representative
State Farm Agency 4.4
Call center agent job in Denver, CO
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus /bonus (based on experience and licenses)
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-37k yearly est. 9d ago
Customer Care Specialist
Serenity Mental Health Centers 3.7
Call center agent job in Lakewood, CO
Job Description
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
$33k-38k yearly est. 5d ago
Customer Engagement Specialist
North American 4.2
Call center agent job in Aurora, CO
General information Name Customer Engagement Specialist Ref # 2124 City Aurora State Colorado Country United States Function Customer Service Description & Requirements Job Description As a Customer Engagement Specialist, you play a pivotal role in assisting the sales team, initiating and sustaining communication with core customers, fostering deeper relationships, identifying sales opportunities to drive growth, and delivering exemplary service ("white glove" service) to core and new customers. Your mission is to seamlessly integrate with the sales team, providing essential support to enhance their effectiveness and contribute to the overall sales success of BradyPLUS.
Responsibilities Include:
* Support: Provide administrative support to the sales team and key customers including:
* Order & Quote Processing
* Customer Inventory Management (as needed)
* Reviewing/Preparing Reports
* Customer Usage
* Margin Reports
* Backorder
* Open Orders
* At-Risk Customer
* Identifying Sales Gaps
* Customer Price and Cost Alignment
* Submit Form Requests
* Liaison between Sales and Internal Departments
* Sample Requests
* eCommerce Super User/ Live Chat Agent (where applicable)
* ERP Super User
* Manage/Create Customer Order Guides (as needed)
* Back-Up Support for Customer Solution Specialists
* Customer Relationship Management: Support the sales team in developing and nurturing strong, long-term relationships with customers.
* Utilize Salesforce
* Upselling & Cross-Selling Activities
* Immediate Response to Customer Issues
* Attend Customer Meetings or Sales Rep Ride A-longs (as needed)
* Engagement Strategies: Execute customer outreach strategies to enhance customer engagement and ensure their needs are met or to identify potential issues before they arise.
* Regular Cadance of Proactive Customer Outreach Activities
* Identify Customer Churn Risk
* New Customer Onboarding
* Product Knowledge: Stay updated on new products and enhancements to provide accurate and current recommendations to Customers.
* Participate in Vendor Trainings and Sales Meetings to stay up to date on the latest Sales initiatives
* Notify Customers of New Products
* Other Duties as Assigned
The Ideal Candidate Will Have:
* High School diploma or equivalent, some college preferred
* 3-5 years customer service experience and experience directly related to the essential functions specified.
* At least 2 years of Customer Service, Sales Support, or Inside Sales experience
* Excellent verbal and written communication skills that portray professionalism and strong interpersonal skills
* Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
* Keen attention to detail and accuracy in handling data and documentation
* A proactive nature with strong problem-solving skills
* Strong organizational and multitasking abilities
* Ability to work independently and collaboratively
* Ability to use technology effectively and excel as an E-Commerce and Live Chat support to customers
* Customer-centric with a focus on delivering exceptional service.
* Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person
Compensation & Benefits:
The pay range for this role is $24.04 - $27.88 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ******************
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
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$24-27.9 hourly 19d ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Aurora, CO
Inside Customer Service Representative and Administration -- Signage, Graphics, and Printing -- Flexible hours or Part Time This industry is unique for many reasons, most importantly: 1.
Crafting a custom product
: You're responsible for making an idea into a tangible reality; being able to see your idea go from a sketch to a finished sign on a wall or graphic on a window in your community brings a sense of accomplishment that is hard to find in another job.
2.
Variety
: Each project is custom and there is constantly something different to learn and build. There is opportunity for learning, development, and growth.
2.
Our team
: You will work with a close-knit group of people that works together and supports each other on every project. We are a small, locally owned business, and each of us is a positive, motivated person that enjoys problem solving and the challenges this industry presents every day. Our culture and collaborative team atmosphere are essential to everyone who works here. Everyone here has a sense of humor and values a fun, professional environment. Each of us takes pride in our work, in helping each other, and in helping our clients.
About Us: We are a signage company, but first and foremost our focus is people, both our clients and each other. At its core, your job will be to help our team reach a solution that will best meet each clients' needs.
About You: A good fit for this job will enjoy new challenges and continually learning about new products and projects. If you have a positive mindset, are willing to be challenged, and are willing to learn and grow, you will be supported by everyone here and will be successful.
What You'll Be Doing:
You will be responsible for sales activities within our store and will be the first point of contact for walk-in, email, and telephone customers.
Your primary responsibilities are assisting customers with questions, providing quotes, placing orders, as well as following up with customers.
You will manage several projects and new inquiries every day; it is a fast-paced environment where you often will be juggling several things at once.
You will receive training and support, especially during the initial months while you get up to speed.
Skills You'll Need:
Requires basic computer knowledge, including Microsoft Office and web browsers, and the ability to pick up new software quickly.
Signage industry, large format or other printing experience is helpful, but not required.
Able to efficiently manage multiple projects and tasks at the same time.
Able to learn new things quickly and thrive on challenges.
Able to work well under deadlines and pressure.
Able to troubleshoot and solve problems.
Must demonstrate strong communication and interpersonal skills.
Must have a sense of humor; must be able to have fun while being professional.
Key Attributes We Value:
A positive mental attitude.
Take pride and ownership in everything you do.
A drive to improve and grow.
Persistence and resilience.
High personal and professional integrity.
Organized and paying attention to detail.
Creativity and problem solving.
What's In It For You:
Competitive hourly pay, and bonuses based on monthly sales targets and customer satisfaction feedback.
Paid vacation and holidays.
Option for health insurance.
Working on a team with dynamic and dedicated team members.
Predictable and/or flexible work hours (between 8:30 to 5:00 Monday to Friday).
Opportunity to grow within the business and take on as much responsibility as you would like and can fulfill at a high level. This position could transition to a salary + commission Outside Sales position for the right person.
We take pride in the work we provide our clients. If you are a fit with us, you will enjoy new challenges and continually learning about new products and projects. If you value helping people, are positive, willing to be challenged, willing to learn and grow, you will be supported by everyone here and will be successful.
Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Compensation: $17.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-24 hourly Auto-Apply 60d+ ago
Financial Call Center Representative
Teksystems 4.4
Call center agent job in Denver, CO
+ Main responsibility is supporting investors through processing transaction requests, online account questions, and helping investors make a decision based on account goals + Will also process purchase, redemptions, exchanges and other account transactions over the phone
+ Help investors navigate and troubleshoot online or website issues
+ Will train to receive your SIE license and become a licensed agent
+ From there, pay will be $25.96/hour moving forward
Qualifications
+ At least 1 year in a customer-service oriented role (i.e. retail, food service, etc.) - want to steer focus towards career phone reps vs entry-level candidates
+ Someone who is career-minded and can look to the future versus only living in the present role
+ Someone who is ambitious to grow within the company
+ Someone who has a strong work ethic and can self-manage at times
+ Strong problem solving skills - comfortable not knowing the answer, but utilizing their resources to find it
+ Strong customer service skills - ability to show compassion, empathy, and patience
+ Strong attention to detail
Job Type & Location
This is a Contract to Hire position based out of Denver, CO.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Denver,CO.
Application Deadline
This position is anticipated to close on Jan 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a call center agent earn in Thornton, CO?
The average call center agent in Thornton, CO earns between $23,000 and $46,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Thornton, CO
$32,000
What are the biggest employers of Call Center Agents in Thornton, CO?
The biggest employers of Call Center Agents in Thornton, CO are: